Company Overview
At Beauty Valley Pte. Ltd., we are proud to have been a cornerstone of the beauty industry for over a decade. Our journey has been dr..
Company Overview
At Beauty Valley Pte. Ltd., we are proud to have been a cornerstone of the beauty industry for over a decade. Our journey has been driven by a passion for enhancing beauty and empowering individuals to feel confident in their own skin. We are dedicated to creating innovative products and delivering exceptional services that resonate with our diverse clientele.
Our culture is built on collaboration, creativity, and inclusivity. We believe that every team member plays a vital role in our success, and we are committed to providing an environment where everyone can thrive. Here, you’ll find not just a job, but a career filled with growth opportunities and the chance to work alongside passionate professionals who share your love for beauty.
Join us and be part of a team that is shaping the future of beauty. Together, we can inspire and uplift others while achieving our professional aspirations.
Job Summary
The Recruiter Specialist manages the end-to-end recruitment process to attract and hire qualified talent, ensuring a positive candidate experience and aligning with company hiring goals. This role requires expertise in sourcing, screening, and coordinating with hiring managers, as well as promoting the employer brand to enhance the talent pipeline.
Key Responsibilities
Talent Sourcing: Identify and engage potential candidates through job boards, social media, networking, and direct outreach. Build a proactive talent pipeline for future hiring needs.
Screening & Interviewing: Conduct initial interviews and assessments, shortlist qualified candidates, and coordinate with hiring managers for further evaluation.
Candidate Experience: Ensure professional, timely communication throughout the recruitment process, promoting the company’s values and culture.
Stakeholder Collaboration: Work with hiring managers to define job requirements, set timelines, and make informed hiring decisions.
Recruitment Metrics: Track and report key metrics (e.g., time-to-fill, source effectiveness) to optimize recruitment strategies.
Compliance & Process Improvement: Ensure recruitment practices align with legal standards and recommend improvements for efficiency.
Required Skills and Qualifications
Bachelor’s degree in human resources or related field, with proven recruitment experience.
Proficiency in Applicant Tracking Systems (ATS) and strong understanding of full-cycle recruitment.
Excellent communication and organizational skills.
Familiarity with labor laws and compliance in recruitment.
Preferred Qualifications
Certifications in HR/recruitment (e.g., SHRM-CP, PHR), with CEI certification as a plus, and experience in high-volume or specialized hiring.
Company Overview
At Beauty Valley Pte. Ltd., we are proud to have been a cornerstone of the beauty industry for over a decade. Our journey has been dr..
Company Overview
At Beauty Valley Pte. Ltd., we are proud to have been a cornerstone of the beauty industry for over a decade. Our journey has been driven by a passion for enhancing beauty and empowering individuals to feel confident in their own skin. We are dedicated to creating innovative products and delivering exceptional services that resonate with our diverse clientele.
Our culture is built on collaboration, creativity, and inclusivity. We believe that every team member plays a vital role in our success, and we are committed to providing an environment where everyone can thrive. Here, you’ll find not just a job, but a career filled with growth opportunities and the chance to work alongside passionate professionals who share your love for beauty.
Join us and be part of a team that is shaping the future of beauty. Together, we can inspire and uplift others while achieving our professional aspirations.
Job Summary
The Recruiter Specialist manages the end-to-end recruitment process to attract and hire qualified talent, ensuring a positive candidate experience and aligning with company hiring goals. This role requires expertise in sourcing, screening, and coordinating with hiring managers, as well as promoting the employer brand to enhance the talent pipeline.
Key Responsibilities
Talent Sourcing: Identify and engage potential candidates through job boards, social media, networking, and direct outreach. Build a proactive talent pipeline for future hiring needs.
Screening & Interviewing: Conduct initial interviews and assessments, shortlist qualified candidates, and coordinate with hiring managers for further evaluation.
Candidate Experience: Ensure professional, timely communication throughout the recruitment process, promoting the company’s values and culture.
Stakeholder Collaboration: Work with hiring managers to define job requirements, set timelines, and make informed hiring decisions.
Recruitment Metrics: Track and report key metrics (e.g., time-to-fill, source effectiveness) to optimize recruitment strategies.
Compliance & Process Improvement: Ensure recruitment practices align with legal standards and recommend improvements for efficiency.
Required Skills and Qualifications
Bachelor’s degree in human resources or related field, with proven recruitment experience.
Proficiency in Applicant Tracking Systems (ATS) and strong understanding of full-cycle recruitment.
Excellent communication and organizational skills.
Familiarity with labor laws and compliance in recruitment.
Preferred Qualifications
Certifications in HR/recruitment (e.g., SHRM-CP, PHR), with CEI certification as a plus, and experience in high-volume or specialized hiring.
Responsibilities:
Collaborate between internal business units to proactively providing accessories solutions to drive vehicle sales through Model L..
Responsibilities:
Collaborate between internal business units to proactively providing accessories solutions to drive vehicle sales through Model Life Management.
Navigate and identify key members and to establish and build relationships with the accounts assigned. There will be full sales ownership (Pre Sales, Sales, After Sales) and responsibility to achieve the assigned revenue targets.
Lead generation through keeping regular customer contact with customers.
Prepare sales plan (Weekly, Monthly, Annual) and implement the sales program and schedule to meet customer's vehicle sales launch.
Prepare sales presentations to pitch new products/solutions by studying the market/vehicle trend in each countries.
Create weekly/monthly forecast on account revenue vs. target management and end of month sales reports.
Submit quotation based on customer request.
Resolves customer complaints by problem solving and develop solutions and countermeasures recommendations.
Be part of the team to organize sales and marketing workshops to promote new products in the vehicle model life time.
Contribute to the team performance and effort by accomplishing tasks as needed or assigned
Requirements:
Diploma/Degree in Electrical/Electronics/Mechanical Engineering/Business discipline with at least 1-2 years working experience, no experience are welcome to apply
Self-starter, motivated, good social skills, problem -solver, multi tasker and adaptive in a fast and dynamic environment
Passion for cars & accessories, this is a sales driven role providing one stop solutions to customers
Result oriented, Business Negotiation, Problem Solving, Sales & Marketing
Able to think independently providing creative solutions and respond flexibly to different business situations
Customer orientated, meticulous, team player and cheerful personality.
Independent, self- motivated and able to multi task to meet deadline
Can Do, Win, Self attitude, looking for an ambitious person looking for progression with strong interpersonal skills
Good computer knowledge of MS Excel, Word, PowerPoint. Strong in communication, coordination, interpersonal and negotiation skill
Able travel to overseas
5 days, Central, MNC
Job Reference: QY4596V5
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to [email protected]
We regret that only shortlisted candidates will be notified
About the Company:
iQIYI Inc. [IQ] is a NASDAQ listed technology, entertainment company. It is the first online video streaming platform in China to r..
About the Company:
iQIYI Inc. [IQ] is a NASDAQ listed technology, entertainment company. It is the first online video streaming platform in China to reach over 100 million VIP subscribers. Our dramas, movies, animations, variety and entertainment shows are watched by billions locally and abroad.
The next phase for iQIYI is to bring our wonderful contents and services to the world. We are currently looking for innovative and talented individuals to join iQIYI.
Position Responsibilities:
Oversee TikTok matrix operations, including account positioning, growth strategies, content scheduling and planning, uploading and publishing, copyright management, comment moderation, and public sentiment monitoring.
Conduct in-depth research on preferences in overseas markets and TikTok's distribution mechanisms to produce videos that align with platform standards and user preferences, creating viral content and driving internal traffic.
Monitor platform user feedback and respond promptly to maintain a strong brand image.
Analyze best practices within the industry and track competitor activities to refine and iterate operational strategies.
Position Requirements:
1-3 years of experience in the entertainment or content industry, with experience in content operations or overseas social media operations are preferred.
Outstanding fresh graduates are welcome to apply (Bachelor's degree and above).
Familiarity with overseas short video platform distribution mechanisms, with strong insight into content creation and key market trends. Proven experience in creating viral content is an advantage.
With proficiency in English and Mandarin as a working language. Knowledge of Thai, Korean, or Malay would be an added advantage.
**Tips: If you do not receive the interview invitation from iQIYI within 7 days, we will not arrange you to participate in the follow-up interview. Thank you for your understanding, attention and recognition to iQIYI.
Responsible for Sales activities, and other related job assigned to it. Should be ready to accept and execute, to the best of the capacity, any new or..
Responsible for Sales activities, and other related job assigned to it. Should be ready to accept and execute, to the best of the capacity, any new or additional responsibilities which the company may delegate in the course of the employment.
Manage the sales team, monitor team KPI, prepare monthly and yearly sales target.
Manage weekly meetings with the sales team and report to director. Head sales activities and increase business volumes and customer base.
Position Summary
We are seeking a proactive and skilled Application Support Analyst to oversee the maintenance and operation of Master Data Management..
Position Summary
We are seeking a proactive and skilled Application Support Analyst to oversee the maintenance and operation of Master Data Management (MDM) systems, ETL processes, and real-time data pipelines. The ideal candidate will ensure seamless data integration, accuracy, and timely delivery to downstream systems while collaborating with cross-functional teams to optimize processes and resolve technical issues.
Key Responsibilities
Maintain and manage the MDM system to ensure data integrity and accuracy.
Monitor, troubleshoot, and enhance ETL processes and data pipelines to support real-time data publication.
Collaborate with development teams to implement data-related projects using Java (Spring, Maven) and SQL.
Perform unit testing and regression testing to ensure system reliability and accuracy.
Work closely with stakeholders to identify and resolve technical challenges while providing consistent support.
Document processes, workflows, and technical solutions for reference and knowledge sharing.
Required Skills and Qualifications
Bachelor’s degree in Computer Science, Information Technology, or a related field.
4 - 15 years of relavant experience, focusing on Java applications.
Proficiency in SQL, with hands-on experience in Postgres and/or Oracle RDBMS.
Strong programming skills with practical experience in Java, particularly with Spring and Maven frameworks.
Experience in handling data-intensive projects and working with ETL tools and processes.
Knowledge of testing methodologies, including unit testing and regression testing.
Demonstrated ability to think analytically, solve complex problems, and learn new tools and technologies.
Positive mindset with excellent collaboration and communication skills.
Preferred/Advantageous Skills
Familiarity with DevOps tools, CI/CD pipelines, and version control systems like GitHub.
Experience working in a Linux environment for application deployment and management.
Knowledge or experience with AWS technologies, including cloud-based data solutions.
Background in the financial or investment industry will be considered a significant advantage.
The Sales Specialist is responsible for growing the LSEG Risk business through prospecting for new clients and developing new business opportunities w..
The Sales Specialist is responsible for growing the LSEG Risk business through prospecting for new clients and developing new business opportunities within existing customer accounts. The successful candidate must be able to effectively position solutions mainly for Third Party Risk Management (TPRM) use cases in Singapore & other Asean growth market
Role Responsibilities:
Proactively identify logos for new business opportunities.
Deliver excellent customer presentation and demonstrations to successfully close opportunities.
Provide insights and share thought leadership with senior stakeholders.
Qualifications and Experience:
Highly sales focused – experience in like roles preferred.
Understanding of Risk and Compliance within large multi-national corporations and large local international firms in Singapore and ASEAN markets.
The role requires knowledge of the 3rd party risk management workflow – i.e. onboarding, screening, ongoing monitoring and automation.
A proven track record in a quota bearing sales environment.
Strong presentation and ppt skills primarily for large scale conferences and webinars.
Knowledge & Skill:
You build great rapport, make connections, are personable and conversational with new people and business contacts.
You have the ability to build deep knowledge of a complex subject but keep it simple enough for a customer.
You can work on a diverse scope where analysis of situations requires skills and understanding of current industry themes and trends.
You bring a broad perspective, can anticipate customer needs, assess customer requirements, and identify opportunities to work together.
You are a creative thinker, a problem solver, a doer.
You can think on your feet, analyse a situation and make quick fact-based decisions.
You are detailed orientated, deliver on time lines and ensure pipeline hygiene at all times.
Strong in salesforce functionality and ability to make accurate pipeline forecasts.
Job Responsibilities:
Product Maintenance
Responsible for timely re-lodgement of Prospectus and Product Highlight Sheet (PHS) for regulatory filin..
Job Responsibilities:
Product Maintenance
Responsible for timely re-lodgement of Prospectus and Product Highlight Sheet (PHS) for regulatory filing with the Monetary Authority of Singapore (‘MAS’).
Responsible for product enhancements to support business initiatives and/or comply with regulatory changes. This will include amendment of Trust Deed, preparation of notice and ensure its timely dispatch to unitholders.
Responsible for maintenance of funds in foreign registration (e.g. Taiwan, Brunei) and assist with local filing and reporting requirements (including the preparation of quarterly fund factsheets and translated prospectus).
Responsible for periodic distribution payout of funds, ensure accuracy of information (i.e., distribution per unit) and payouts are executed in a timely manner.
Preparation of materials for periodic meetings with Product Development Committee.
Maintain product-related information and assist with product-related queries.
Handles fund related matters, including making invoice payments for costs incurred in the course of legal filings etc.
Requires working closely with the relevant functional units such as Legal, Compliance and Operations as well as external legal counsels and Trustee
Product Development
Assist with setup of new products (Authorised and/or Restricted scheme), including taking minutes of meetings and making sure issues raised for the project are addressed and the fund is timely registered with the Authority in support of Sales’ product launch timeline.
Requires liaising with relevant function units such as Sales Distribution team, Operations and Compliance.
Support for the Business Management
Work on ad-hoc projects or any other duties as may be assigned from time to time.
Pre-Requisites:
• Diploma in Law or Degree, preferably in Business, Finance & Accountancy
• At least 2 years of relevant experience in the financial industry (in product, para-legal or compliance role would be advantageous)
• Good understanding of unit trusts / ETFs
• Strong interpersonal and communication skills
• Strong Project management skills
• Meticulous and diligent individual with positive attitude
• Self-motivated
• Team player
Other Information:
Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+..
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
This role will be based in either SS&C’s Singapore or Hong Kong office.
The APAC TA Business Operations Support team is responsible for providing operations support services to the Transfer Agency Operations team servicing SS&C’s valued clients. This covers a range of operational support functions including configuration of TA applications for new client onboardings, first level production support issues, operational BAU support and supporting client driven small scale projects.
The role focuses on a range of products with the portfolio consisting of:
A core Unit Registry platform
Surrounding products of the Unit Registry platform that forms the ecosystem of application connectivity
An enterprise digital platform for advisors and investors for Transfer Agency activities
Direct reports:
N/A
Role Responsibilities:
Manage a team across multiple geographical locations and develop a highly effective team
Versatile in managing support teams across different APAC locations to guide and train on TA processes
Establish good working relations with APAC TA Business Operations and work closely to support Operations BAU, new businesses and initiatives
Develop and motivate the team to drive performance efficiency and manage conflicts
Communicate effectively with internal technology support teams and external TA vendors to resolve system issues and maintain service level standards
Support new client onboarding by engaging all stakeholders to achieve end to end implementation
Ensure continuous improvement of processes and practices to mitigate risks
Ability to apply critical and analytical thought process to resolve production issues efficiently
Perform business and project analysis to ensure accurate and thorough understanding of requirements and risks
Lead and participate actively in client specific and regional project implementations and change requests
Produce technical and business documentation for system enhancements and development
Willing and able to travel within the region as required
Skills and Competencies:
Experience in managing relationships with service providers
Excellent verbal and written communication skills and a confident communicator
Possess strong risk, control and governance frameworks and problem-solving skills
Ability to work well under pressure and maintain professionalism
Demonstrated drive and commitment towards attaining the highest possible standards
Ability to work effectively and consultatively within a diverse team environment
A keen interest in investigative work / service delivery, along with the ability to demonstrate a good use of initiative
Strong advocate for continuous improvement in quality and delivery of team
Competent with Projects and Business Analysis tools
Project Management skills
Qualifications & Prior knowledge:
Experience in a related role within the financial services industry.
Preferably 8-10 years of experience in Transfer Agency
Extensive knowledge of Transfer Agency services, systems and operations
Key behaviours:
Instils Trust – contribute to building a safe learning environment in the business where the team can be listened to and understood.
Collaborate – Must be able to work in a co-operative manner with both internal and external teams and take all views and interests into account when formulating outcomes.
Ensure Accountability – Must take full ownership of their assigned responsibilities and the outcomes that are generated and pursued.
Customer Focus – Must understand customer and partner needs from both a functional and operational perspective.
Communicate Effectively – Must be able to communicate effectively and efficiently, both in written and verbal forms, across all levels of an organisation and all sizes of groups. Must also be able to listen to others and evidence that they have understood the needs communicated appropriately.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Job Description
We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applic..
Job Description
We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.
Responsibilities:
Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
Collaborate with cross-functional teams to identify and resolve production issues.
Perform root cause analysis and provide solutions to prevent future issues.
Create and maintain documentation related to production issues and resolutions via JIRA.
Implement and maintain processes and procedures to improve production support.
Provide daily, weekly, and monthly reports on system performance and issue status.
Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
Participate in on-call rotation and respond to production issues after business hours.
There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
Deployments during silent hours.
Development work within the vendor product (about 10%-20% of time).
Preferred Qualifications:
Bachelor’s degree in Computer Science or related field.
2–4 years of experience in Production Support or related role.
Strong technical skills in Java, SQL, UNIX, and scripting languages.
Ability to troubleshoot and resolve complex production issues efficiently.
Excellent problem-solving and analytical skills.
Effective communication skills to collaborate with cross-functional teams effectively.
Main Purpose of Job
Reporting to the Principal Officer, this role is primarily responsible for the oversight of the financial reporting for St. James�..
Main Purpose of Job
Reporting to the Principal Officer, this role is primarily responsible for the oversight of the financial reporting for St. James’s Place International plc (Singapore Branch) (“SJPISB”). The role holder is also responsible for providing business support for SJPISB.
Key Responsibilities of the Job
Ensure that all financial reporting for SJPISB is in accordance with all relevant reporting standards/requirements and consistent with the relevant accounting policies and standards.
Ensure that the Key Finance Controls of SJPISB are appropriate including the processing of payments and transfers within the Branch's delegated authorities framework.
Responsible for review and oversight of quarterly and annual regulatory and tax-related returns including ensuring appropriate sign off and governance.
Responsible for monthly and quarterly Management Information reports for distribution to SJPISB management and relevant Committees.
Ensure that all other monthly, quarterly, and annual timetable actions are completed, and the SJPISB's Finance Monthly Task Calendar is signed off accordingly.
Be the local liaison for the auditors to allow them to complete their annual audit in a time efficient manner.
Ensure all relevant mandates, controls and documentation are updated and in line with MAS requirements.
Provide local oversight of service relationships with external banking providers, corporate secretarial, tax and other advisers.
Support SJPISB in its oversight of its third party providers including the administration centres, asset custodian, actuary and payroll providers.
Responsible for the production of the outsourcing oversight Management Information reports.
Support SJPISB and the Asia & Middle East Finance Division in related processes as requested by the Principal Officer.
Requirements of the Job:
At least 4 years of relevant experience
Qualified Accountant (CA, ACCA, etc.) with knowledge of Singapore FRS and accounting fundamentals
Sound working knowledge of insurance accounting and RBC 2 reporting will be advantageous
Accuracy and attention to detail
Strong analytical and problem-solving skills
Ability to work independently and liaise with other stakeholders to find the best solutions
Strong interpersonal skills with the ability to communicate with a range of internal and external stakeholders
High level of proficiency in Microsoft suite (Excel, Word, PowerPoint etc.)
We are looking for Performance Operations resourses on a contract & perm basis. There are two headcounts for the role.
KEY ACCOUNTABILITIES
As a ..
We are looking for Performance Operations resourses on a contract & perm basis. There are two headcounts for the role.
KEY ACCOUNTABILITIES
As a Performance Operations System/FactSet Support, your main focus will be to support and maintain our FactSet Systems (B-One system and FactSet (SPAR/PA) system), used by the Performance team for the production of performance measurement, reporting and attribution analysis.
You will also support our enterprise-wide operating model for Performance & Analytics (“P&A”) Reporting, that would include integration with our proprietary database called HERA for downstream reporting in HERA and ATHENA Dashboards, and with our data providers (Fund Accountants & Middle Office Service Provider) for all data related queries & feeds.
In addition, you will have supplementary responsibilities that would include ensuring the accurate and timely delivery of investment performance and analytical reporting for various stakeholders, that include Portfolio Managers, Client Groups (Sales and Marketing), Senior Management and Local Business Units (LBUs).
Maintenance of our FactSet Systems: B-One system, and FactSet (SPAR/PA) system.
Conduct & support data reconciliation in between our FactSet Systems
Conduct, support & maintain set-ups, configurations, workflows and data checks in our FactSet Systems and in the P&A Operating Workflow
Investigate & resolve breaks and potential issues related to the P&A Operating Workflow, by identify root cause, by engaging stakeholders (FactSet counterparts, HERA engineers and Data Providers e.g. Fund accountants and Middle Office service provider) and by working towards proper resolution
Escalate timely errors, processes gaps and other inaccuracies as needed
Liase & work closely with the key stakeholders for re-designing process flows and for maintenance of our FactSet Systems and our P&A Operating Workflow
Maintain stakeholder relationships and manage expectations
Answer & support query on fund and benchmark returns, asset returns or attribution results
Ensure all new procedures are documented and agreed
Identify and execute continuous process improvement and automation
EXPERIENCE / QUALIFICATIONS
5 years relevant experience in support & maintaining Performance or Attribution system, for performance analysis, investment risk analysis or similar role
Experience in using Factset Systems (preferably FactSet (SPAR/PA/Vault) system, B-One is a plus)
Implementation / System Migration experience of a Performance or Attribution system is a plus.
Bachelors degree in Finance, Accounting, Economics, Mathematics, Computer Science or similar field
Understanding of portfolio analysis including performance calculation methodologies and risk analytics
Strong analytical and quantitative skills, comfortable with complex formulas and financial instruments (eg: derivatives)
Strong knowledge of Excel and SQL queries
Good Python, C# and VBA skillset to support data transformation & workflow automation
CIPM or CFA is preferred (or working towards)
Language skills – English required, fluency in one or more asian languages will be a plus
Job Highlights
Great exposure to a large Japanese MNC
Nearest MRT: Bedok (Walking distance to work location)
Working Hours: Mon- Fri (8am - 5pm..
Job Highlights
Great exposure to a large Japanese MNC
Nearest MRT: Bedok (Walking distance to work location)
Working Hours: Mon- Fri (8am - 5pm)
Contract Duration: 12 months (Convertible/Renewable depending on performance)
Hybrid working arrangement
Job Summary
We're seeking an experienced Systems Analyst professional to support and enhance our in-house ERP systems. In this role, you'll handle user support, lead system improvements, manage projects, and optimize business processes. Working with cross-functional teams, you'll maintain critical applications while ensuring smooth operations in our manufacturing environment. The ideal candidate brings 4+ years of IT support experience, strong Oracle database knowledge, and expertise in ERP systems.
Job Description
Provide comprehensive support for in-house applications, ensuring smooth functionality and addressing user concerns.
Analyze business processes and requirements, offering recommendations for enhancements and optimizations.
Develop and maintain relevant documentation, including user manuals, process flow diagrams, and system specifications.
Independently conduct user acceptance testing (UAT) and collaborate with users to validate system functionality.
Proactively engage with stakeholders to gather requirements, clarify needs, and propose effective solutions.
Plan and schedule project milestones to ensure timely and efficient execution.
Function as a project manager when required, coordinating tasks, timelines, and resources to ensure successful project delivery.
Job Requirement:
Degree in Computer Science or Information Technology or other related fields
Strong knowledge of ERP systems, Sales Order, Finance, and MRP applications.
A minimum of 4 years of experience in IT application support, with a good understanding of the Software Development Life Cycle (SDLC).
Hands-on experience with Oracle databases and strong technical proficiency.
Possesses good interpersonal skills. Project management experience is an advantage.
Demonstrates analytical and multi-tasking capabilities.
Able to work independently, be a good team player and communicate well at all levels.
Proficiency in SQL for database querying, reporting, and data management.
Experience in the Manufacturing sector would be advantageous.
Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workfo..
Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
We are looking for a Strategic Support Consultant to join our team in delivering an excellent experience for some of our larger enterprise customers. In this role, you will be the customer’s point of contact for LinkedIn product information and support. You will be responsible for effectively resolving and escalating customer issues while also ensuring customers are utilizing our solutions and tools to meet their business objectives.
Responsibilities :
Provide dedicated support to LinkedIn Talent Solutions clients
Collaborate with Strategic Support Partners to provide the best member experience
Work with a small book of accounts and within a queue-support model with specific daily targets on client satisfaction, responding to clients in an effective and efficient manner
Analyze and understand clients and their businesses to provide consultation of products/features, answering all product inquiries and questions
Conduct phone calls with admins and license holders to answer inquiries, provide technical assistance and best practices in regard to license functionality
Establish effective working relationships with managers, cross-team members and co-workers to ensure excellent information flow and feedback on process, policy, and product changes that will affect users
Document all communication with users and accounts accurately and in a timely manner via system tools
Ensure that all issues are escalated appropriately to the correct internal departments and management
Basic Qualifications :
2+ years of experience in one or more of the following areas: customer support, complaint resolution, or sales/ account management supporting a product/solution utilizing multiple communication channels (email, phone, and chat)
Fluent in both verbal and written Japanese (Bilingual or Japanese language test N1 level) and English
Preferred Qualifications :
Experience working in Internet companies
Experience in technical and product support/troubleshooting
Experience analyzing data, trends and client information to identify product or service growth opportunities
Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)
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Maintenance of our FactSet Systems: B-One system, and FactSet (SPAR/PA) system.