1. Responsible for assisting in explaining large schools in Singapore;

2. Responsible for assisting in processing various valid documents in Singapore;

3. Maintain the business of old customers and tap their potential;

4. Communicate regularly with cooperative customers to establish good long-term cooperative relationships.

New Year, New You: Start Your Journey with Solious Marketing Solutions!

Hey, you. Yes, you! It’s 2025, and we know you’re looking for more than just another job. You want a career that excites you, challenges you, and helps you grow – not something that leaves you stuck in the same place.

We’re Solious Marketing Solutions, a Singapore-based sales and marketing agency that’s all about making big things happen. And we’re looking for fresh grads like you – people who are hungry for success, eager to learn, and ready to make 2025 the year everything changes.

Why Solious?

We get it – stepping into the working world can feel like a big leap. That’s why we’re here to guide you every step of the way. At Solious, we believe in:

• Building People First
• We don’t just care about hitting targets – We care about you. Whether it’s personal growth, career skills, or building confidence, we’ve got your back.
• Learning by Doing - No textbooks, no boring lectures. You’ll be in the field, learning the ropes hands-on, with a team that’s here to support you.
• Celebrating the Wins – Big and Small. Achieve your first sales target? We’ll celebrate. Smash your monthly goal? We’ll celebrate even louder. Here, every step forward matters.
• Growth at Your Pace - Want to lead a team? Or maybe you’re exploring your options? With us, you’ll grow as fast as you’re ready because your potential has no limits.

What You’ll Do

• Represent trusted brands and connect with customers face-to-face (this is not desk work!).
• Learn the art of sales, communication, and leadership from experienced mentors.
• Set personal goals, hit them, and then set even bigger ones.
• Work as part of a supportive, high-energy team that feels like family.

What We’re Looking For

This is for you if:

• You’ve just graduated and are ready to take on the world.
• You’re a people person who loves a good chat.
• You’re the kind of person who sees a challenge and thinks, “Bring it on!”
• You’re driven to succeed – not because someone tells you to, but because you want it for yourself.
• You’re ready to hustle, learn, and grow every single day.

What’s Life Like at Solious?

Picture this:

• Starting your day with your team, full of energy and plans to crush it.
• Working on campaigns that take you across Singapore, meeting people from all walks of life.
• Enjoying kopitiam lunches, cracking jokes in Singlish, and celebrating wins together.
• Knowing you’re in an environment where your hard work truly pays off.
• This isn’t your usual desk job. It’s dynamic, fun, and, most importantly, meaningful.

Make 2025 YOUR Year

If you’re ready to step out of your comfort zone, learn something new every day, and work with a team that’s as ambitious as you are, we’d love to hear from you.

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure sales efficiency.

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Responsibilities:

· B2B Sales Activities

· Attend to sales enquires, daily projects follow up list on project status.

· Sales Quotation, Proposal, Sales Presentation

· To generate potential leads by finding new projects development via various platform, contacting the tender / awarded contractor to get BQ for quotation, follow up, negotiation and closing sales.

· Bring in revenue through selling exhibition space & sponsorship opportunities

· Generate business via cold calling, visiting exhibitions (local & international), social media networking and face to face meetings

· Identify and maintain a strong pipeline of new business

· Work with clients to identify and package their exact exhibition requirements

· Generate interest through engaging social media content

Requirements:

· Diploma in Sales & Marketing or equivalent

· Ambitious, Driven and Motivated

· Computer literacy

· Good in tele-communication skill

· Good persistency and customer service skills.

· Entry level applicants are encouraged to apply.

Job Scope

• Handling walk-in clients at retail storefront, encompassing both sales and buyback transactions during office hours.
• Effectively engage in customer interactions, offering product knowledge and making tailored recommendations to guide purchasing decisions.
• Accurately evaluate and assess purity and value of items (both bullion and scrap) brought in by customers for potential repurchase, adhering to established buyback policies and guidelines.
• Providing assistance in phone, online, and email inquiries in a timely and professional manner, including addressing customers’ concerns and issue resolution.
• Reach out to prospective clients and collaborate with internal teams for successful acquisition and onboarding of clients.
• Ensuring and performing KYC/AML/IPPC filing and client onboarding support and related requirements.
• Achieve team sales objectives and outcomes to meet agreed monthly/quarterly targets.

Requirements

• Past experience in Jewellery Retail or Pawnshop business will have strong advantage
• Motivated team player
• Strong interpersonal skills and service-oriented mindset

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 3 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Roles:

- Product Ambassador: Act as a representative of the company's products or services.

- Sales Facilitator: Enable sales by engaging with customers and providing information.

- Brand Promoter: Promote brand awareness and loyalty through positive interactions.

- Market Analyst: Gather and analyze market data to inform sales strategies.

- Customer Advocate: Serve as a voice for customer needs and preferences within the company. Responsibilities:

- Product Promotion: Present products or services to potential customers.

- Customer Interaction: Engage with customers to understand their needs and provide solutions.

- Sales Support: Assist in sales transactions and facilitate the buying process.

- Brand Representation: Represent the brand positively in all interactions.

- Feedback Collection: Gather feedback from customers to improve products and services.

- Market Research: Keep abreast of market trends and competitor activities.

- Reporting: Provide regular reports on sales performance and customer feedback.

- Training: Train staff or partners on product knowledge and sales techniques.

- Compliance: Ensure adherence to company policies and industry regulations.

- Customer Service: Address customer inquiries, complaints, and issues promptly and effectively.

- working hours 9pm to 3am

- may Include weekend and public holidays

Responsibilities:

• Solution Selling for Mobile & Web Application.
• Identify and develop sales opportunities in Singapore market.
• Develop plans and sales strategies to increase branding and market share.
• Prepare sales presentations and solution demonstration.
• Prepare Sales proposal.
• Work with Marketing team to develop sales campaigns to target vertical industry.
• Forecast monthly, quarterly and annual sales revenue and generate timely sales report.

Job requirements:

• Experience in Software Solution Selling
• Good working attitude and communication skills.
• Minimum 4 years Software Sales experience
• IT background preferred.

Purpose

The Sales Engineer is responsible for driving revenue growth by leveraging technical expertise and sales acumen to promote and sell the company’s products and solutions. This role focuses on identifying customer needs, providing tailored technical solutions, and fostering strong customer relationships. The Sales Engineer acts as a bridge between the company’s technical capabilities and the customer’s requirements, ensuring customer satisfaction while achieving or exceeding sales targets. This position is open to candidates with a range of experience, from junior to senior levels, and may involve managerial responsibilities for more experienced candidates.

Job Duties:

Primary Responsibilities:

• Sales Strategy Execution: Implement and execute sales strategies to meet or exceed assigned revenue and profitability goals.
• Customer Acquisition: Proactively identify and pursue new customer accounts to expand the customer base.
• Sales Presentations & Negotiations: Conduct presentations to customers, negotiate sales contracts, and close deals effectively.
• Market Intelligence: Track market trends, competitor activities, pricing, and new product developments. Provide feedback to the Product Management team.
• Customer Enquiries & Proposals: Address customer inquiries promptly, prepare tailored proposals, and provide quotations.
• Relationship Management: Build, develop, and maintain strong business relationships with customers to ensure repeat business.
• Complaint Resolution: Work with the QA Team to resolve customer complaints and ensure customer satisfaction.
• Market Research & Analysis: Continuously monitor market developments and technological advancements to stay ahead of competition.

Secondary Responsibilities:

• Internal Collaboration: Work closely with the Product Management team to generate RFQs, convert quotations into sales orders, and ensure smooth project execution.
• Sales Reporting: Prepare regular sales reports and track progress against sales targets.
• Team Management (if applicable): Oversee and guide Sales and Customer Service teams to ensure effective sales execution.
• Travel: Willingness to travel internationally for customer visits and business development.
• Industry Knowledge: Maintain awareness of the optics manufacturing industry, its technologies, and market trends.

Experience:

· Proven track record in technical sales with strong communication, presentation, and negotiation skills.

· At least 2-5 years of relevant sales experience. Candidates with 5+ years of experience and demonstrated leadership/managerial skills may be considered for a managerial position.

· Experience in optics or engineering-related fields is a plus.

· Familiarity with market research and the ability to analyse customer needs and translate them into product solutions.

· Proficiency in Microsoft Suite (Excel, Word, PowerPoint) for reporting and communication.

· Ability to work independently and driven to meet sales targets.

· Experience in customer-facing roles and a customer-oriented mindset.

· Factory experience is advantageous.

Qualifications:

• Bachelor’s Degree or Professional Degree/Diploma in Engineering or a related field is required. Candidates with a Master’s or PhD are welcome to apply.
• Experience in industry sales is preferred; experience in precision optics is an advantage.
• A background in engineering is preferred, particularly with knowledge of optics or related technologies.

Other Requirements:

· Fluency in Englishand Mandarin (spoken and written) to communicate with customers in Asia, Europe, and the USA.

· Willingness to work across multiple time zones (Asia, Europe, USA).

· Overseas travel is a must.

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

Core Competencies:

• Technical Knowledge: Strong understanding of the company’s product offerings and how they can meet customer needs.
• Sales Excellence: Demonstrated ability to drive sales and achieve targets through effective negotiations and customer relationship management.
• Market Awareness: Ability to track market trends, technological advancements, and competitor activities.

Behavioural Competencies:

• Proactive & Results-Oriented: Demonstrates initiative, works independently, and focuses on achieving business objectives.
• Problem Solving: Quickly resolves customer complaints and issues, ensuring positive outcomes.
• Team Collaboration: Effectively works with internal teams (e.g., Product Management, QA, Customer Service) to meet customer needs and close deals.
• Adaptability: Ability to adapt to changing market conditions and customer demands.
• Strong Work Ethic: Self-motivated, dependable, and committed to achieving personal and team sales goals.

Job Description & Requirements

Our company is acting on behalf of our client who has good fashion clothing and accessories business. They need experienced sales merchandiser with the following job responsibilities and requirements-

Job responsibilities

1. Ensure and Provide consistent professional sales and product service

2. Responsible for the co sales products

3. Ushering customers and explain about company products

Responsible for presenting the different co products to customers.

Makes recommendations and serves customers.

Job highlights

4 off days monthly, rest days depend on schedule

Competitive salary 3k and above

Positive and nurturing working environment

Duration: permanent

Requirements

Qualifications - diploma or high school diploma

Work experience- at least two year sales working experience in related fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

Job specialisation- services,sales

If you have an interest in applying for this role, please WhatsApp me at 98198786 to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

EA Reg No R1550906

sales supervisor's job is to ensure a sales team meets or exceeds its sales goals. They also provide leadership and support to the team, and work with other departments to align sales strategies with the company's goals.

Responsibilities

• Set goals: Set sales goals and quotas, and communicate them to the team
• Monitor performance: Track sales performance and provide feedback to team members
• Train and motivate: Select, train, and motivate the sales team
• Coach: Provide coaching and process improvement to team members
• Manage inventory: Maintain inventory, order merchandise, and ensure items are in stock
• Manage schedules: Organize and distribute staff schedules
• Provide customer service: Ensure customer satisfaction and solve customer complaints
• Work with other departments: Work with other departments to ensure sales strategies align with business objectives
• Communicate: Act as a liaison between the sales team and upper management
• Provide insights: Provide insights into market trends, customer feedback, and team performance

Skills Strong organizational and leadership skills, Excellent communication and interpersonal skills, Ability to multitask, Ability to learn a variety of job descriptions, and Familiarity with company policies and legal guidelines.

Job Description

1. Expanding the network of sales agents and maintaining the connections, note that you will receive the commission fee the more you successfully expanded

2. Organising various health-themed events and hosting the clients during on-site activities;

3. Guiding potential clients in experiencing health adjustment equipment (promoting the purchase of experience products or services);

4. Encouraging clients to join the membership program and inviting them to join the corporate social media group;

5. Explaining health services and related product knowledge to clients;

6. Overseeing daily operations, leading merchandising activities, and ensuring sales targets are met

7. Providing reports to management, such as sales reports, lead generation reports, and customer complaints reports

Job Requirement

​*DO NOT APPLY IF YOU REQUIRE SPONSORSHIP, WE DO NOT HAVE QUOTA*

1. Please note that the candidates are required to have relevant experience for at least 2 yearsand a proven track record to demonstrate capability;

2. Strong interpersonal, communication skills, and the ability to consider clients' feelings while achieving effective conversions;

3. Strong growth potential, willingness to accept new challenges and problem-solving skills;

4. Diligent, proactive, and driven to succeed;

Position Summary:
The Sales Administrator will provide essential administrative support to the Sales and Business Development teams to ensure smooth and efficient operations. The role involves handling a variety of administrative tasks, assisting in sales operations, and facilitating communication between internal teams and clients. The ideal candidate will be organized, proactive, and able to manage multiple tasks in a fast-paced environment.

Work Location: City Hall

Key Responsibilities:

• Assist the sales team in preparing quotations, proposals, presentations, and contracts.
• Prepare and process sales orders, ensuring accuracy and timely submission.
• Maintain up-to-date records of client information, contracts, and other relevant documents.
• Act as a liaison between the sales team and clients, responding to inquiries and providing updates.
• Handle post-sale administrative support, ensuring smooth onboarding and follow-up with new clients.
• Coordinate meetings, conference calls, and other communication with clients, as needed.
• Work closely with the Business Development team to track lead generation and qualification efforts.
• Assist in organizing and coordinating internal and external sales events or workshops.
  Assist with ad-hoc sales or marketing projects as requested by the Sales Manager or Business Development Manager.

Requirements:

• Proven experience in sales administration or similar roles (preferably in the corporate services industry).
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational, communication, and time management skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Attention to detail with a high level of accuracy.
• Strong problem-solving skills and proactive attitude.

Highlights:

• Full-time position with standard office hours.
• Choice of WFH day upon confirmation.
• Medical Insurance.
• Training Sponsorship.
• Company Retreat.

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hocs as assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure sales efficiency.

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure sales efficiency.

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure operation efficiency of office

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Handle sales enquiries and order processing

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medical-aesthetics clinics in Singapore, Shanghai & Hangzhou. As a Singapore leading aesthetics chain, you are expected to achieve high sales, working together with the aesthetics doctors and clinicians. If you have the drive, adaptability and proven sales ability in beauty, wellness and consumer lifestyle sectors, we welcome you to apply. You will find yourself earning high sales commission as we work with you to maximise your sales potential.

Responsibilities

• Work alongside doctors and other aesthetics clinicians to provide professional skin, body and hair consultations.
• Promote the clinic's services and product
• Provide good customer service
• Attend internal and external training

Requirement

• The suitable candidate should possess GCE ‘O’ Levels and above with 1-2 years’ proven sales results in consumer, lifestyle, wellness and healthcare sectors. Those who possess Paramedical diploma may apply.
• Previous work experience in mid-luxury to luxury day/international spas or aesthetic clinics will be an asset.
• Able to handle English and Mandarin-speaking customers with confidence and professionalism.
• Responsible and good team player with a passion
• Ability to learn continuously to achieve professional excellence in aesthetics.

Rewards & Benefits

• 5-day work week
• Medical Benefits
• Monthly Performance Bonus
• Opportunity to embark on Branch Manager Grooming Program
• Reward and recognition program that appreciate the most competent and capable
• Exclusive staff discounts on our products and services

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Office Manager & IT Support

Fintonia Group is a Singapore licensed asset manager, combining a strong background in traditional finance with disruptive technology.

You will be joining a fun and fast-paced environment and will be working with a small team of seasoned industry professionals with experience working at top tier global investment banks and industry leaders.

Fintonia Group has launched the first Bitcoin tracker fund managed by a Monetary Authority of Singapore licensed fund manager, and has also obtained a provisional license from the Dubai Virtual Assets Regulatory Authority.

We are looking for a driven and experienced Office & IT Admin Executive to support Fintonia's administrative and IT requirements in Singapore and across our various offices. This role will suit a high performing individual who is well organised, technologically savvy and results focused. It is a part-time role that will be equivalent to 3 days a week in the office.

The Role:

The Office & IT Administrator is integral to ensuring that Fintonia Group’s office operations are efficient, professional, and aligned with our corporate standards. This role encompasses comprehensive management of physical and procedural office needs, along with overseeing key administrative projects that support our growth and operational excellence. This part-time position (3 days a week) is ideal for someone who is meticulously organized, proactive, and experienced in handling a wide range of administrative and executive support-related tasks.

Your responsibilities will include:

1. Office Management

• Maintain an orderly office environment that is conducive to efficiency and is in alignment with company standards.
• Manage all office logistics, including supply inventory control, procurement of office items, and the maintenance of office equipment and facilities.
• Oversee the setup and upkeep of office infrastructure, ensuring all spaces are functional and reflect the company’s professional image.
• Coordinate with IT support to resolve any technical issues and maintain office equipment such as printers, computers, and telecommunication systems.

2. Administrative Projects

• Initiate and manage administrative projects that improve office operations, such as office moves, layout changes, or the implementation of new systems and processes.
• Work closely with management to understand project requirements and goals, developing project plans that align with business objectives.
• Track progress, manage timelines, and ensure stakeholders are informed of developments and project outcomes.
• Evaluate the effectiveness of new processes post-implementation and make adjustments as necessary to optimize operations.

3. HR Support

• Support HR initiatives such as recruitment logistics, employee onboarding processes, and maintaining personnel records.
• Assist in coordinating HR activities and documentation, ensuring compliance with statutory regulations and company policies.

4. Information Technology Support

• Troubleshoot basic IT issues: Assist staff with the resolution of basic hardware and software issues, including setting up workstations, managing printer setups, and basic troubleshooting of office networks and connectivity problems.
• Liaise with IT vendors and support services: Serve as the primary point of contact for external IT service providers and vendors. Coordinate service calls and follow-ups to ensure effective resolution of more complex IT issues.
• Manage software updates and licenses: Oversee the installation and updating of software, ensuring all office systems are running the latest versions and maintain logs of software licenses and renewals.

5. Vendor and Stakeholder Relations

• Establish and maintain strong relationships with vendors and external partners to manage procurement and contracts effectively.
• Negotiate with service providers to secure cost-effective services and supplies.

Qualifications and Experience:

• Minimum of a diploma
• At least 7 years of professional experience in office administration or a closely related field, particularly in managing office operations and leading administrative projects.
• Strong organizational skills and meticulous attention to detail.
• Proficiency in Microsoft Office Suite and Google Enterprise Suite of tools and adept at learning new software tools.
• Excellent communication skills, capable of effectively managing tasks and prioritizing workload.
• Experience in supporting HR functions and familiarity with HR practices are advantageous.
• Mandarin language skills will be well regarded

Job Descriptions

. Perform market research and generate interest in our applications

· Provide phone, e-mail, remote (80%) and onsite (20%) support

· Assist in testing software before release to customers

· Ability to deliver online training to customers

· Involve in business analysis for new feature development

· Create user guides for product features

· End to end service delivery from pre-sales demo, implementation and testing.

· Participate in installation, upgrade of software and assist in documentation of software products

Job Requirements

· Candidate must possess at least Professional Degree in Computer Science/Information Technology or equivalent.

· Working experience in business application support

· Experience in vendor environment

· Required Skill(s): Basic MSSQL queries, HR/ERP/Accounting Software Support

· Preferably have experience working in long term care or charity sector

· Team player with good analytical skills

· Looking for someone with support and project implementation for off the shelf ERP or accounting products

Your role :

Are you a Subject Matter Expert when it comes to Google Apigee, Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?
Then join us as an Technology (Level2) Support Analyst (SME) :
• manage local business and operations stakeholders
• utilize and hone your IT skills working with Google Api Management (Apigee), Cloud (Azure), Linux, Apache/Tomcat/WebSphere, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere
• ensure production stability and availability for key operational business processes
• investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• define workarounds for known errors and initiate process improvements
• plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team :

You’ll be working in the WMPC Application Support team in Singapore. We provide platform services for internal key banking applications on latest technology stacks. As a Site Reliability Engineer you’ll play an important role in ensuring a smooth software integration and fast incident resolution in a highly automated environment and especially in the area of Apigee API management.
Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise :

• 5-10 years of Level2 production support experience in a global environment
• knowledge on Google Api Management and hands-on experience and good knowledge of Apache/Tomcat/WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins
• highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix.
• strong analytical, problem solving and synthesizing skills
• able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)

Employment Type: Full-time

About the Role:

We are seeking a skilled and proactive IT Level 2 EUCD (End-User Computing Devices) Assistant Specialist to join our dynamic IT support team. In this role, you will be guided to provide second-level technical assistance to ensure seamless operation and optimal performance of end-user computing devices and systems. Your expertise will be crucial in resolving complex technical issues and delivering exceptional service to our users.

Key Responsibilities:

• Assist in Level 2 technical support for end-user devices, including desktops, laptops, tablets, mobile devices, and peripherals.
• Troubleshoot and resolve hardware, software, and connectivity issues in a timely manner.
• Collaborate with helpdesk to escalate unresolved issues and ensure prompt resolution.
• Install, configure, and maintain end-user devices and related software applications.
• Support system upgrades, patches, and new software rollouts for end-user devices.
• Manage and update IT documentation, including FAQs and troubleshooting guides.
• Monitor and address vulnerabilities and compliance issues on end-user devices with other infrastructure teams.
• Provide excellent customer service by effectively communicating technical solutions to non-technical users.

Required Qualifications:

• Minimum 1 years of experience in IT support, specifically with end-user computing devices.
• Good technical knowledge of Windows, macOS, and mobile operating systems (iOS/Android).
• Experience with Active Directory, Office 365 and remote troubleshooting tools.
• Familiarity with endpoint security solutions and system management tools (e.g., SCCM, Intune).
• Strong problem-solving skills and ability to work independently under minimal supervision.
• Excellent communication and interpersonal skills with a customer-focused mindset.

What We Offer:

• Competitive salary and benefits package.
• A supportive and inclusive work environment.
• Exposure to cutting-edge technologies and projects.

How to Apply:

Interested candidates are encouraged to submit their resume and cover letter outlining their qualifications and experience.

Join us in delivering exceptional IT support and driving technological excellence!

Job Descriptions:

• Provide comprehensive support for freight operations, with a primary focus on air freight (95%), and secondary responsibilities for trucking (4%) and ocean freight (1%).
• Collaborate with 3PL warehouses, freight providers, and relevant stakeholders to resolve shipment issues, including documentation, cargo damage,discrepancies, and other related concerns.
• Respond promptly and professionally to stakeholders' inquiries, addressing shipment queries, issues, and providing necessary assistance.
• Manage service recovery efforts, including containment of escalations, conflict resolution, and conducting investigations to identify root causes.
• Oversee the performance of the 3PL transportation team and freight providers, ensuring that agreed-upon service standards and key performance indicators (KPIs) are met consistently.
• Assist in identifying and implementing enhancement requests related to both operations and systems, aiming to improve efficiency and service quality.

Requirements:

• A minimum of 5 years of work experience in a similar role.
• Must have experience in air freight operations support, preferably within semiconductor companies or handling semiconductor shipments.
• Proven experience working with forwarders, integrators, and premium service carriers.
• Solid working knowledge of shipment Incoterms, shipment liabilities, and claims processes.
• Ability to provide support during weekends for urgent shipments, particularly during peak periods (remote support is available).
• Strong communication skills, with the ability to respond professionally via email, meetings, and phone calls.
• Comfortable attending meetings with 3PL warehouses, freight providers, and global stakeholders.
• Willingness to travel to ALPS for warehouse visits, particularly during quarter-end periods.
• Availability and commitment to work hands-on during peak quarter months, which are in March, June, September, and December.
• Independent, responsible, resourceful, and a fast learner with a strong sense of urgency.

Good to Have:

• A diploma or degree in a related field is preferred.
• Knowledge of customs permits and Free Trade Zone (FTZ) requirements.
• Familiarity with the SAP system is advantageous.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: L79YV6V5

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Remus Gan | Registration No: R21102972

Join Our Team at Thatz International Pte Ltd

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation digital solutions and services in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

L1 Support Engineer

Work Location: Central, Singapore

Job Type: 2 Years Contract, subject to renewal

About the Role:

We are seeking a proactive and skilled L1 Support Engineer to join our IT team in providing top-notch technical support to end-users in the financial services sector. The ideal candidate will have a strong foundation in Azure and Microsoft technologies, a basic understanding of networking equipment such as ARUBA Access Points and Fortinet Firewalls, and the ability to resolve end-user IT issues efficiently.

Primary Responsibilities:

• Serve as the first point of contact for all IT-related issues, including hardware, software, and connectivity problems.
• Troubleshoot and resolve issues raised by end-users (EU) in a timely and effective manner.
• Document and escalate complex technical issues to higher support tiers when necessary.
• Support and maintain Microsoft 365 applications and related services.
• Assist with basic Azure cloud platform administration, including user management and resource monitoring.
• Provide basic support for ARUBA Access Points and Fortinet Firewalls, including monitoring, configuration, and troubleshooting.
• Collaborate with senior network engineers to address advanced network issues.
• Conduct routine checks on IT systems to ensure reliability and performance.
• Assist in deploying patches, updates, and configurations as required.
• Work closely with other IT team members to maintain a high level of IT service delivery.
• Ensure clear and professional communication with end-users to understand and address their concerns.
• Perform other related tasks as when required.

Job Requirements:

• 1-2 years of experience in an IT support or similar role, preferably within the financial services sector or SME environment.
• Strong knowledge of Microsoft technologies, including Microsoft 365 and Windows OS.
• Basic understanding of Azure cloud platform administration.
• Familiarity with ARUBA Access Points and Fortinet Firewall configurations.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills to interact effectively with end-users.
• Ability to prioritize and manage multiple tasks in a high-pressure environment.

How to Apply:

Ready to join Thatz? You can apply through our NextGig.Asia job portal, which is hosted by Thatz International. The job post can be easily found at https://nextgig.asia/Talents/JobSearch/External/?companyname=Thatz%20International%20Pte%20Ltd. Simply sign up and submit your application at https://nextgig.asia/ or send your resume to [email protected].

Shortlisted candidates will be contacted.

Equal Opportunity Employer:

We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.

Data Protection:

Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.

Our Associate Recruitment Company:

Established in the Year 2000, Thatz Resources Pte Ltd (Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.

Stay Connected:

Follow us on Instagram, Facebook, LinkedIn, and Telegram to stay updated on our latest offerings and industry insights. Join our online community to explore endless possibilities with us!

Instagram: https://www.instagram.com/thatz_international

Telegram: https://t.me/EmployMebyThatz

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: https://www.linkedin.com/in/thatz-recruiter-25234548

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