Customer Care Specialist

About us

Thredd is the trusted next-gen payments partner for innovatorslooking to modernise their payments offering. Certified byMastercard, Visa and Diners & Discover, we process billions of debit,prepaid and credit transactions annually, supporting consumer andcorporation FinTechs, digital banks and embedded finance providersacross the globe. Our unique offering is our client-centric approach,combining hands-on support with modern, reliable and scalabletechnology.

Our assured solution accelerates the development and delivery ofconsumer and corporate payments components embedded withindigital banks, as well as for expense management, B2B payments,crypto, lending, credit, Buy Now Pay Later, FX, remittance, and openbanking innovators.

About the role

We are seeking a Customer Care Specialist to be responsible forensuring Thredd’s customers benefit from the highest level ofcustomer support as well as providing expertise in their extensive useof our platform and services.

What you will be doing

Customer and Client Centricity

· Being a key point of contact for all Thredd customers

· Having a detailed understanding of customer businesses (products,customer journeys and volumes) and needs

· Providing end to end ownership of client requests to successful andtimely resolutions

Data & Reporting

· Providing analysis on card and transaction data

Quality & Controls

· Understanding, following and adhering to defined incidentmanagement procedures and communication plans

· Appropriately escalating potential issues as per defined processes,providing the required information needed to investigate thoroughly

What you will bring

· Experience working in a B2B and customer facing service role

· Experience working in payments and/or the wider financial servicesindustry

· Strong stakeholder management and experience working with high-level stakeholders such as Heads and C-Suite

· Experience working in a fast-paced environment where customerservice is time critical and has a direct effect on the bottom line

· Experience with JIRA and Confluence

· Experience with SOAP or Postman would be desirable

WORK LOCATION: 168 ROBINSON ROAD CAPITAL TOWER

The Good Food Institute is a global network of nonprofit think tanks working to make the global food system better for the planet, people, and animals. Alongside scientists, businesses, and policymakers, GFI’s teams focus on making plant-based, fermentation-enabled, and cultivated meat delicious, affordable, and accessible. Powered by philanthropy, GFI is an international network of organisations advancing alternative proteins as an essential solution needed to meet the world’s climate, global health, food security, and biodiversity goals.

As home to key governments that fund technology and some of the world’s foremost agricultural and technology hubs, Asia may be the most critical geography for the future of alternative proteins. The Senior Policy Specialist (Thailand) will have a specific country focus on Thailand to accelerate the growth of the alternative protein sector and catalyse Thai government support for approximately 80% of the role. The other 20% of the role would focus on work in Southeast Asia, pending priorities, but specifically focusing on research, writing, and risk management.

How You Will Make A Difference

It’s a critical time for alternative proteins globally, and particularly in Asia, the first region of the world in which cultivated meat became a consumer reality, where traditional forms of plant-based consumption create unique consumer markets, and where governments are moving towards broader regulatory support for the sector.

The Senior Policy Specialist (Thailand) will be responsible for:

Policy engagement in Thailand

• Support the Thailand Economic Opportunity Study for alternative protein by contributing information and knowledge on Thailand's food policy and socio-economic landscape, while facilitating connections with key governmental and non-governmental stakeholders.
• Working with the Policy Manager to design a national policy engagement strategy using the results from the Thailand Economic Opportunity Study. Identify and engage with key governmental agencies, officials and policy-makers to initiate conversations and build on the findings. Construct a narrative around the benefits of alternative proteins for Thailand; encouraging public R&D; advancing trade and ease of doing business, and; developing a robust talent pool for the sector.
• Leading and building GFI APAC’s relationships with Thai government agencies, officials, and policymakers.
• Monitoring Thai policy developments and representing GFI’s views to the Thai government through written submissions and participation in online or in-person fora.
• Representing GFI at external events as necessary and speaking to external audiences on alternative protein and related policy issues.

Research, writing and risk mitigation

• Conduct a strategic mapping of the highest priority research topics, based on a gap analysis of the national policy priority documents, to advance the Policy Team’s work and manage the delivery of research projects either by completing the work in-house using your quantitative or qualitative research skills or by commissioning external partners and working closely with them.
• Synthesise and analyse secondary literature and primary data relevant to alternative proteins, writing reports and summaries to support policy asks within GFI and for external-facing audiences.
• Develop and execute dissemination and engagement strategies for completed research projects, working through the media where appropriate.
• Drafting and preparing detailed submissions, presentations, letters, concept notes, internal and external resources, and materials for government officials and companies.
• Build your own awareness of and highlight any areas of risk to the alternative protein sector from a government relations and policy lens.

Who We're Looking For

We are looking for smart, thoughtful, kind, and creative self-starters who want to contribute to global efforts to fight against climate change, promote sustainable food systems, and develop healthy and humane foods accessible to everyone. GFI’s staff enjoy high levels of autonomy. They must be self-motivated, work well both independently and in concert with a larger, geographically dispersed group, and be comfortable working in a rapidly evolving operational environment. The Senior Policy Specialist (Thailand) must have:

Knowledge and experience

• A minimum of seven years of professional experience in research and policy analysis, or in advocacy roles, ideally within a comparable industry or context.
• A proven track record of a minimum of three years of previous relationship management: cultivating relationships with government agencies, communicating with legislative or executive branch policymakers and staff, both verbally and in writing.
• Experience in navigating dynamic and constantly evolving policy environments.
• A Bachelor’s degree in a relevant field such as economics, political science, public policy etc.

Skills and behavioural attributes

• Fluency in both Thai and English (written and spoken).
• Strong support for GFI’s philosophy and mission; demonstrated interest in public health, sustainability, food and nutrition, animal protection, or the drive and initiative to take responsibility for delivering impact.
• Excellent written and verbal communication and organisational skills, with experience and comfort in communicating with a range of stakeholders.
• The demonstrated ability to communicate complex and nuanced information clearly in both written and oral presentations to a range of audiences in both Thai and English.
• Strong work ethic and ability to see projects through to completion.
• Highly effective organisational and interpersonal skills.
• Self-motivated and able to work well independently under pressure.
• Ability to manage multiple projects simultaneously and meet competing deadlines.
• Ability to work creatively and effectively as a team member.
• Comfort working remotely and in-person as required.

We want the best people and we don’t want biases holding us back. We strongly encourage people of every race, colour, orientation, age, gender, origin, and ability to apply. Since we value a diverse workplace, we prioritise an inclusive climate absent of discrimination and harassment during the application process and after you join the team.

Research indicates that men tend to apply for jobs when they meet just 60% of the criteria, while women and other marginalised groups only apply if they are a 100% match. If you are passionate about GFI’s mission and think you have what it takes to be successful in this role, even if you don’t check all the boxes, please apply. We’d appreciate the opportunity to consider your application.

The Fine Print

• Terms of Employment: 1-year contract
• Reports to: Policy Manager
• Location and hours: Bangkok or Singapore. Remote locations in Thailand would be considered.
• Salary: SGD85-95K based on a residency in Singapore. GFI APAC's remuneration will be benchmarked to your location of residence and years of work experience.
• Benefits:
• You’ll be engaged in hugely meaningful work at the forefront of a fast-growing, intellectually challenging sector.
• Working alongside a warm, inclusive and high-impact global team.
• Primarily remote work with flexible working arrangements, with occasional travel opportunities to meet with stakeholders and team members.
• Application deadline: 17th February 2025
• Application process: Please complete the application form, upload your CV and cover letter. Your cover letter (of 1-2 pages) should set out:
• What motivated you to apply for this role?
• How do you meet the requirements listed in the job description?
• Which bit of the job description energises you the most?

Beyond the initial screening process, there will be several further rounds. We really look forward to hearing from you!

Any questions? If you have any questions about this role, please do reach out to us at [email protected]. If you’ve read this far but decided not to apply, please feel free to share this job description with someone else in your network who you think might be a good fit for the role. Thank you!

Open to immediate starters

5-day work week, across Monday to Sunday

8:30 AM to 5:30 PM / 12:30 PM to 9:30 PM

Central area - Clarke Quay

Join Our Team: Customer Engagement Specialist (Immediate to August 2025)
Opportunity for Renewal Based on Performance & Business Needs

Are you a problem-solver who thrives on providing exceptional service? We’re looking for a dynamic Customer Engagement Specialist! If you’re skilled in handling customer interactions and passionate about continuous improvement, this.

Key Responsibilities

• Manage 30-60 incoming calls daily, with mailbox inquiries, ensuring prompt and effective follow-ups.
• Address escalations and complaints professionally through service recovery calls to deliver positive outcomes.
• Contribute to raising service standards and quality through feedback and improvements.

What We’re Looking For

• Singaporean, with a minimum qualification of a Diploma or A-Levels.
• Experience in call centers, direct sales, or customer-facing roles .
• Strong skills in handling escalations and de-escalating complaints.
• Proficiency in Microsoft Excel, PowerPoint, Word.
• Good communication skills to engage with internal and external stakeholders.

What You’ll Gain

• Be part of a performance-driven team.
• Develop your customer engagement and problem-solving skills.
• Opportunity to contribute to service improvements.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/10244

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Salesforce Singapore is looking for a Lead Solution Engineer focusing on Commerce Cloud. Our mission is to drive revenue growth at scale across Commerce, Service, Marketing, Platform, and Data Cloud across all business segments in Southeast Asia. What brings us together is our passion to maximise our business impact through scalable initiatives and our deep solution knowledge, driving heightened levels of customer success.As part of the Solution Engineering team, you will play a crucial role in understanding our customers’ needs and tailoring our Salesforce Commerce Cloud offerings to meet those needs effectively. You will act as a trusted advisor to our customers, solutions (SE) and sales teams alike.When joining our team, you’ll be reimagining the future of solution selling in our high velocity and high growth segments. This is a unique opportunity to join a brand new team in its inception, to shape and define new areas of impact on our business. You will be met with a supportive environment allowing you to grow and innovate.

Responsibilities
Develop deep solution expertise in Commerce Cloud to become a thought leader and trusted advisor to SEs, sales teams and customers. Stay up-to-date with industry trends, product developments, and best practices related to commerce solutions and Salesforce Commerce Cloud.Build trusted relationships with various stakeholders across sales, SE, sales programs, product and product marketing to support the go-to-market strategy for Commerce Cloud.

Your role will be divided into the following activities:

• Direct customer engagements - You will work on business opportunities, from discovery to tailored demonstrations and presentations showcasing our solutions’ value. You will provide technical expertise during the sales process, addressing customer questions and concerns. You will work in close collaboration with SEs and AEs involved in those accounts.
• 1-many customer sessions - You will share thought leadership and solution knowledge by running live customer sessions such as webinars, masterclasses, and campfires to drive solution awareness and ACV.
• 1-many internal education - You will share your expertise internally by running AE and SE enablement sessions and holding office hours.
  Assets creation - You will create highly relevant and reusable assets such as Consensus videos, holodecks, demo environments to allow others to self-serve.

Required Qualifications & Skills

• Previous experience in a solution engineering, technical sales, or customer-facing role.
• Strong passion for commerce solutions and technology.
• Outstanding communication and presentation skills, with the ability to convey technical concepts to technical and non-technical audiences.
• Excellent problem-solving skills with a creative and adaptable mindset.
• Customer-centric mindset with the ability to empathize and understand customer needs.
• Ability to work collaboratively in a fast-paced and dynamic environment.
• Willingness to travel when required.

Preferred Qualifications & Skills

• Understanding of the e-commerce vendor landscape such as Salesforce, Adobe Magento, Shopify, SAP Hybris and other offerings
• Additional experience with Salesforce B2B / B2C Commerce, OMS, and DTC offerings is a plus.
• Experience in e-commerce industries like Manufacturing, Retail, CPG, DTC etc.
• Expertise in domains like commerce, web analytics, content management systems, inbound marketing, marketplaces, order management, product information management, etc.
• Affinity with HTML, CSS, API, and JAVA is a good plus.
• Experience orchestrating a sales cycle that requires the involvement of multiple internal and external resources.
• Experience in presenting and hosting webinars or public speaking.
• Video editing skills.
• Fluent in one of the following languages - Mandarin, Bahasa, Vietnamese, Cantonese to communicate with our customers

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Work closely with business stakeholders, data engineers and platform team to implement and support data distribution solution.
• Design an optimal onboarding process with clear visibility of the various life cycle of a product.
• Contribute, influence, and validate the design of data distribution solutions to ensure they meet both business and operational needs.
• Perform data access control operations to ensure data ingested and distributed comply with enterprise data governance and data handling standards.
• Lead the dataset registration conversation with business and metadata team to ensure that the dataset are properly registered.
• Document the business requirements clearly.
• Perform user acceptance testing on the data distribution channel and ensure that it meets the requirements.
• Identify opportunities for continuous improvement in assigned area of work.

• Bachelor's degree in computer science, Engineering, or a related field.
• Minimum 4 years of experience in as a platform engineer or software engineer.
• Good understanding of the principles, key controls and processes relating to data management, as well as data integration and data distribution.
• Familiarity with data visualization tool (e.g. Tableau, PowerBI) and data virtualization technology such as Denodo will be advantageous.
• Strong analytical skill with passion in complex problem solving.
• Basic coding skill will be advantageous.
• Excellent written and verbal communication skills.
• Strong interpersonal skill to interact with diverse stakeholders.
• Agile, fast learner and able to adapt to changes.
• Experience with the System Development Life Cycle (SDLC) implementation methodology and/or Agile methodologies like Scrum and Kanban.

The client that we are partnering with is one of the world's leading bank and they are looking to expand their team of insurance specialist to support their relationship managers.

About the job

• Conduct financial needs analysis to understand customers' financial goals
• Provide financial product advisory to bank clients according to their needs
• Adhere to compliance and regulatory standards
• Engage in networking and marketing campaigns organised by the firm

Skills and experience required

• Minimum Diploma required
• Minimum 1 year of wealth management / insurance sales
• Good effective communication skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

Morgan Mckinley Pte Ltd

Claudia

EA Licence No: 11C5502

EAP Registration No: R2199597

About Our Group:

Guzik Lab is a department that uses VXI Test System (VTS) and Reduced Foot Print (RFS) as a component level of electrical tester designed to test the electrical efficiency of the magnetic media and head. We will provide Process Feedback and Design Feedback during development/Launch and aid drive development by characterizing distribution and developing transfer function. In additional, we will test Failure Analysis tool (electrical HDD failures only) and screen defects (electrical only) related to magnetic sputtering process.

About the Role – You will:

· Perform magnetic test on hard disk media on VXI Test System (VTS) and Reduced Footprint System (RFS).

· Evaluate and analyze the media performance before publish the data to sputter

· Monitor the performance with the parametric test through daily production samples

· Review and analyze the data to ensure data is relevant and accurate

· Upload all data to the server, review trend charts and monitor head yield

· Review specifications and review failures

· Update and study the parametric data trends and report to product engineers

· Work closely with sputter engineers for any data discrepancies

· Work and coordinate with engineers for new heads implementation

· Check heads inventory weekly and feedback to engineers

· Handle tester, head correlations

· Handle gage repeatability and reproducibility (R&R) customer failure and return internal request from engineer

· Support new product launches from qualification to release

· Ensure smooth operation of VXI Test System (VTS) and Reduced Footprint System (RFS) machine by troubleshooting

· Locate sources of problems by observing mechanical devices in operation

· Use precision measuring and testing instruments to determine changes in the dimensional requirement parts

· Adjust functional parts of devices and control instruments

· Require to read the error code from the log file and perform troubleshooting on the tester whenever require

· Any other duties and responsibilities as and when assigned by immediate superior or management

About You

· Fresh graduates are welcomed to apply

· Diploma in Electrical Engineering or Engineering related field

· Permanent Night shift only

· Able to work overtime when required

Your Experience Includes:

· Knowledge in VBA excel

· 2 years in machine troubleshooting

· Ability to diagnose and troubleshoot basic technical issues

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

The primary responsibilities of a Talent Acquisition Specialist include the development and implementation of strategic initiatives for recruiting diverse talent in a multi-site organization. They maintain effective relationships with social and professional networks to source qualified candidates.

A critical component involves screening applications, managing interviews, and overseeing the hiring process, including the negotiation of salaries and employment contracts.

RESPONSIBILITIES:

• Develop and implement strategic recruiting initiatives to attract diverse talent.
• Build and maintain relationships with social and professional networks to source qualified candidates.
• Collaborate with hiring managers to understand staffing needs and evaluate the effectiveness of recruitment strategies.
• Lead recruitment efforts for full-time employees, including managing the end-to-end hiring process.
• Screen applications, conduct interviews, and manage the overall hiring process.
• Negotiate salaries and employment contracts with successful candidates.
• Design and update job descriptions to ensure alignment with department needs and company goals.
• Organize and participate in job fairs and recruitment events to enhance the company’s talent pool.
• Support employer branding initiatives in collaboration with the marketing team to ensure a consistent company image.

REQUIREMENTS:

• Bachelor’s degree in Human Resources, Business Administration, or a relevant field.
• Proven experience in recruitment, talent acquisition, or a related HR role.
• Familiarity with online recruiting platforms, such as LinkedIn, and other professional networks.
• Strong communication and interpersonal skills to build relationships with candidates and hiring managers.
• Ability to handle multiple recruitment projects simultaneously and meet deadlines.
• Experience negotiating salaries and employment terms.

GOOD TO HAVE:

• Certifications such as Certified Professional in Talent Development (CPTD) or SHRM Certified Professional (SHRM-CP).
• Experience in recruiting for diverse roles across various departments and industries.
• Background in employer branding or collaboration with marketing teams to promote the company.
• Familiarity with sourcing tools and modern recruitment strategies, including data-driven decision-making.

Are you someone who thrives on building meaningful relationships with clients while managing the behind-the-scenes processes that keep things running smoothly? Do you enjoy balancing customer care with procurement and operational responsibilities? If so, we have the perfect opportunity for you!

At Screed, Singapore’s go-to online lighting store, we’re looking for a dedicated and professional Client Service & Procurement Specialist to join our team. If you’re passionate about customer satisfaction, operational efficiency, and contributing to the success of a dynamic company, we want to hear from you!

What You’ll Be Doing

Your role will be pivotal in creating a seamless experience for our customers while supporting our procurement and operational processes:

• Customer Service: Handle inquiries via phone, email, WhatsApp, and social media with professionalism and care.
• Quotations & Documentation: Prepare quotations, invoices, and proposals for tenders and projects.
• Procurement: Source and liaise with suppliers to ensure timely procurement and delivery of products.
• Order Fulfillment: Manage sales orders and oversee the entire fulfillment process.
• Administrative Tasks: Perform general administrative duties and support ad-hoc responsibilities as needed.

What We’re Looking For

We’re seeking someone who is adaptable, detail-oriented, and service-minded:

• Experience: Prior experience in customer service, procurement, or administrative roles is preferred.
• Education: Diploma in Business Administration or related fields.
• Language Skills: Fluency in English (spoken and written) is essential. Mandarin proficiency is a plus to liaise with Mandarin-speaking clients.
• Personality: Meticulous, self-motivated, and able to work independently with minimal supervision.
• Tech-Savviness: Proficient in Microsoft Office (Excel, Word, Outlook) and email communication.
• Multi-tasking: Comfortable managing a dynamic mix of customer service and procurement duties.

Why Join Us?

At Screed, we’re more than just a lighting company—we’re about creating inspiring spaces and providing top-notch service to our customers. Here’s what we offer:

• Convenient Location: Easily accessible office near Lavender and Bendemeer MRT.
• Growth Opportunities: Gain hands-on experience in a dynamic industry.
• Work-Life Balance: We respect and value your time and well-being.
• Diverse Projects: Collaborate on projects for corporates like Google, Singtel, DBS Bank, and more.

About Screed

Screed is Singapore’s leading online store for designer, modern, and industrial lighting. We take pride in creating inspiring spaces for our clients by offering unique and high-quality lighting solutions. From homes to corporate spaces, our mission is to provide a stress-free and enjoyable shopping experience.

We’ve served some of the most notable brands, such as Google, Resorts World Sentosa, and Citibank. Join us in bringing light into people’s lives—literally!

How to Apply

Send us your resume, including personal details, current/last drawn salary, and expected salary.

Note: Only shortlisted candidates will be notified. We can’t wait to hear from you!

Job responsibilities:

• Manage pipelines via channels such as sourcing, screening and referrals for multiple, complex searches to find and engage key technical talents of all levels.
• Collaborate closely with the Recruiting team & hiring managers throughout the recruitment lifecycle.
• Develop a holistic business understanding and manage stakeholder relationships.
• Conduct complex data analysis and share market intelligence to business leaders.
• Prequalify potential candidates to determine their qualifications.
• Own interview scheduling process and communicate logistics to both candidates and hiring teams.
• Manage candidate communication throughout the recruitment process and providing feedback.

Requirements:

• Bachelor Degree in Business Administration, Human Resource Management or similar discipline.
• 1-5 years of working experience performing talent sourcing in a high-volume environment (via search firm or in-house recruiting environment).
• Proven experience with research/sourcing tools (ie. Boolean, LinkedIn and other alternative sourcing techniques) to identify & engage passive candidates within the internet industry talent space.
• Excellent interpersonal skills with the ability to build rapport with stakeholders and communicate effectively across all levels of the organization.
• Advanced proficiciency in MS Excel for data operation, management, extraction, analysis is a plus.
• Ability to contribute in a fast-paced, dynamic work environment and prioritize multiple functions and tasks.

Role Description

The role will be assisting in works for FLO, an e-commerce aromatherapy brand under the registered parent company. The E-Commerce Operations Specialist reports to the Operations and Product Development Manager.

FLO is expanding into more marketing and sales channels, product lines, and works for both B2C and B2B thus allowing the role to be involved hands-on in a diversity of work.

As a young brand, we have a culture of learning and nurturing, regardless of any roles and positions, and strong teamwork. With a close-knitted team, the role will have the opportunity to work closely with different managers. We also value independent time to cultivate our staff in their resourcefulness and creativity development in running some of the works.

As an e-commerce brand, digital skillsets has been a major focus within the company and will continue to be developed upon as it will be particularly relevant in this day and age. The attachment will aim to expose and equip the role with skills and knowledge in the digital platforms amidst offline works.

Specific Responsibilities

- Order processing, fulfilment and packing

- Production management, planning and maintaining a healthy stock level

- Inventory control and assist Managers with inventory management

- Product listing management

- Logistics coordination of both local and overseas freight

- Support day-to-day operations

Job Requirements

- Ensures tidiness and cleanliness of operations work areas and lab equipment

- Demonstrate initiatives and teamwork

- Desires to learn and pick up new tasks and skills

- Office 365

- Language: English

Technical Skills and Competencies

- Operational knowledge to handle different aspects of the e-commerce chain: Orders, Production, Logistics, Vendors

- Facilitates a smooth operational flow for order transactions

- Logistics handling

- Production knowledge for a variety of products from start to finished goods

Support Teaching and Learning

• Provide multimedia support (e.g., photography, video production, live streaming etc.) to facilitate the delivery of lessons and events, and support administration tasks for teaching and learning (e.g., burning CDROMs for listening comprehension, printing of media resources etc.)
• Provide in-class support to teachers implementing ICT integrated lessons (e.g., navigate and troubleshoot apps and productivity tools in class for teachers and students)
• Provide technical advice in terms of multimedia hardware and software that the school can purchase to support the teaching and learning in curricular and co-curricular areas
• Proficient at administering Google Classroom environment for school
• Able to provide Google Suite for Education support to school (staff and students) in troubleshooting and training

Assist in Multimedia Production and Training

• Provide videography/photography/live-streaming/video-conferencing support for coverage of school events and functions
• Provide editing and post-production works using software e.g., Adobe Premier Pro, After Effects
• Plan and implement multimedia training e.g., on Adobe Suite software (Photoshop, Premier Pro, After Effects, Flash, Illustrator), photography and videography, for staff and students
• Work closely with ICT team (e.g., ICT Associate, Desktop Engineers) on multimedia requirements and support required by staff and students

Management of Multimedia Equipment and Inventory

• Perform maintenance and upkeep of multimedia equipment
• Maintain usage and service records of multimedia equipment and replacement
• Manage loans of multimedia equipment via school standardised loan procedures
• Perform asset checks of multimedia equipment
• sourcing for procurements, monitoring expenses and budget for costs incurred as part of maintenance and/or replacements

Other Duties

• Ad-hoc maintenance and update of school website
• Other duties pertaining to the area of multimedia (e.g., provide digital drawings of maps, design of brochures and posters)

Qualifications
• Minimum requirement of a Diploma or equivalent relevant qualification

Skills

• Have knowledge and be able to use, troubleshoot and provide advice for:Multimedia and photo-editing software (e.g., Adobe Photoshop, Premier Pro, After Effects, Flash, Illustrator)
  Google Suite for Education
  
• Able to operate cameras (e.g., DSLR) and video-cameras
• Preferably have skills in designing posters and brochures for school events
• Preferably have skills to conduct live-streaming, video conferencing or equivalent in schools
• Preferably have skills to maintain and update websites of schools

Experience

• At least 2 years experience in working as a Multimedia Specialist or has experience in multimedia production for events, functions, and projects in schools
• Preferably have experience training students and working with teachers in multimedia in a school environment
• Preferably have experience managing and working in AV/Info-com club or equivalent in schools
• Preferably have experience to perform asset checks of multimedia equipment in schools

Industry: Home Appliance

Permanent role

Conducive Working Environment

Responsibilities:

• Provide SAP functional support to the Business as part of SAP L1 Support in Finance, Accounting, Sales, Trade Marketing, Supply Chain, Logistic, Procurement, Industry business streams.
• Collecting business requirements
• Identify gaps, issues and work around solutions
• Investigate, analyze problems & provide solution together with HQ / Global Teams
• Provide training and user support as required
• Document functional designs for business flows in the system
• Perform/organize test cases
• Prepare/localize training guides/user manuals
• Integration with other Business Applications Systems into ERP System
• Join to project activities with HQ/Global Teams and vendor(s)

Requirements:

• Bachelor or Higher in Business, Computer Science, Computer Engineering, Industrial Engineering or related fields
• At least 3-year experience in any SAP S/4 Hana modules: SD, MM or FI in consumer electronic sales industry (holding SAP S/4 Hana proficiency / training certificate is a plus)

Job ID: L69W94VW

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Exciting Entry-Level Opportunity in Sales & Marketing!

We are a dynamic and rapidly growing sales and marketing organisation based in Singapore, seeking enthusiastic individuals to join our vibrant team! If you're passionate about building connections, driving results, and developing your career, this is the opportunity for you.

Key Responsibilities:

✅ Develop a deep understanding of target demographics.

✅ Gain expertise in brand and product knowledge.

✅ Engage with clients through face-to-face interactions.

✅ Lead and execute impactful campaigns.

What We Offer:

Comprehensive Mentorship – One-on-one coaching to help you succeed.

Personal Growth – Enhance your skills and advance your career.

Career Progression – Opportunities to climb the ladder.

Travel Opportunities – Experience other countries, expand your network, and learn from industry professionals while having fun!

Positive Work Culture – Be part of a supportive and energetic team.

Are you ready to kickstart your journey with us? Apply now and let’s shape the future together!

We are seeking an experienced Senior Cybersecurity Specialist to lead and strengthen our organization's cybersecurity governance, risk management, and compliance programs. The role involves developing and implementing security policies, managing risks, and ensuring compliance with industry standards and regulations.

Responsibilities:

• Develop, implement, and maintain cybersecurity governance frameworks, policies, and procedures.
• Conduct risk assessments and manage security risks across systems and processes.
• Ensure compliance with regulatory requirements (e.g., ISO 27001, NIST, GDPR, PCI DSS).
• Monitor, analyze, and respond to security incidents and threats.
• Lead audits and assessments related to cybersecurity controls and compliance.
• Collaborate with stakeholders to align security measures with business objectives.
• Provide guidance and training on cybersecurity best practices.
• Oversee third-party risk management and vendor security evaluations.

Requirements:

• Bachelor’s degree in Cybersecurity, Information Technology, or a related field.
• 5+ years of experience in cybersecurity with a focus on governance, risk, and compliance.
• Strong knowledge of regulatory and compliance frameworks (e.g., ISO 27001, NIST, GDPR).
• Proficiency in conducting risk assessments and implementing mitigation strategies.
• Experience in managing and responding to security incidents.
• Excellent communication, leadership, and analytical skills.
• Preferred certifications: CISSP, CISM, CRISC, or ISO 27001 Lead Implementer.

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified

Please email a copy of your detailed resume to [email protected] for immediate processing.

We are seeking a highly experienced Senior Warehouse Management Manager with over 20 years of expertise in warehouse operations and management. The ideal candidate will be responsible for integrating artificial intelligence (AI) and robotics into our Warehouse Management System (WMS) processes, as well as supporting the development of our Enterprise Resource Planning (ERP) system. This role requires a forward-thinking leader who can drive innovation, enhance operational efficiency, and improve overall supply chain performance.

Key Responsibilities:*

1. *Strategic Leadership:*

- Develop and implement warehouse management strategies that align with the company’s goals and objectives.

- Lead cross-functional teams to ensure successful integration of AI and robotics into warehouse operations.

2. *Technology Integration:*

- Assess current WMS processes and identify areas for improvement through the adoption of AI and robotic solutions.

- Collaborate with IT and software development teams to define requirements and specifications for upgrading WMS and ERP systems.

3. *Operational Excellence:*

- Monitor and analyze warehouse performance metrics to drive continuous improvement initiatives.

- Optimize inventory management processes to reduce costs and enhance service levels.

4. *Project Management:*

- Oversee the implementation of AI and robotics projects, ensuring they are delivered on time and within budget.

- Conduct feasibility studies and ROI analyses on new technology investments.

5. *Training and Development:*

- Develop training programs for warehouse staff to ensure effective utilization of new technologies and processes.

- Mentor and lead a team of warehouse supervisors and staff, fostering a culture of innovation and excellence.

6. *Collaboration and Communication:*

- Work closely with suppliers, customers, and other stakeholders to ensure seamless supply chain operations.

- Communicate effectively with senior management regarding project status, challenges, and opportunities.

Minimum of 20 years of experience in warehouse management, logistics, or supply chain operations.

- Proven experience in implementing AI and robotics in warehouse settings.

- Strong understanding of WMS and ERP systems, including development and integration.

- Excellent analytical and problem-solving skills, with a focus on data-driven decision-making.

- Exceptional leadership and team management abilities.

- Strong project management skills with experience in leading technology-driven initiatives.

- Excellent communication and interpersonal skills.

Preferred Skills:*

- Knowledge of industry best practices in warehouse operations and supply chain management.

- Experience with data analytics and business intelligence tools.

- Familiarity with automation technologies, such as conveyor systems, automated guided vehicles (AGVs), and robotic picking systems.

This job profile outlines the key responsibilities, qualifications, and expectations for a Senior Warehouse Management Manager who is poised to lead the integration of AI and robotics in warehouse processes, supporting the evolution of the company's ERP systems

Job Responsibilities:

• Responsible for overall application development, customization and configuration of Hexagon's Smart 3D and SmartSketch
• Setting up and administering multi-discipline detailed design projects using SP3D and other 3D tools
• Defining and applying security groups’ permissions:

1. 3D Symbol Development
2. Loading and customizing hangers and supports
3. Customizing new name rules
4. Custom command development
5. SQL and Oracle Server expertise
6. Creating procedures and functions in SQL
7. SQL report customization for catalogue and model integration between S3D and SPPID, and other 2D to structural macros development for different types of connections

• Isogen customization and configuration:

1. New view style development
2. Preparing and loading SP items
3. Preparing and loading instruments
4. Setting up SPR/DGN export reports
5. Setting up 3D reference models
6. Setting up IFC codeless rules and customization

• User training for SP3D:

1. Database Maintenance
2. Database Integrity
3. Create new custom Interferences
4. Scheduling daily backups and reports
5. Awareness of MDR

Job Requirements:

• Diploma or Graduate Degree in Engineering
• At least 10+ years of SP3D development experience
• Experience with Smart Plant 3D, SmartSketch, Smart Plant Review, and other associated S3D applications, customization, and development, MicroStation, and AutoCAD
• Possess leadership and decision-making skills
• Good written and oral communication skills
• Strong facilitation, analytical, and design skills
• Good problem-solving skills
• Ability to prioritize and organize support activities and deliver multiple tasks
• Experience in BIM packages, Oracle DB, and Visual Basic DB is an added advantage

What you will do:
As Specialist, HR Operations, APAC, you will provide specialized administrative support to employees and line managers. Responds to complex inquiries from employees across the enterprise. Administers and executes certain HR programs. Collects and analyzes data to support HR activities.

How you will do it:

• Provide general support on work pass (new application, renewal, cancellation, etc)
• Manage the end-to-end payroll process, ensuring timely and accurate payment for all employees
• Prepare monthly payroll journals, reports, accruals & cost charging to Finance
• Manage on tax clearance submission, monthly CPF submission & annual income tax submission
• Maintain payroll records and ensure compliance with local labor laws and regulations
• Address payroll-related queries and resolve discrepancies in a timely manner
• Participate and support HR/Payroll Projects
• Handle staff enquiries on payroll matters

What we look for

• Diploma in Business/HR or equivalent with more than 2 years of work experience
• Good working knowledge of the Employment Act, CPF & IRAS statutory requirements
• Good communication and interpersonal skills
• Ability to handle confidential payroll information with discretion
• Basic knowledge of Singapore payroll regulations, CPF, and tax filings
• Good working attitude and willingness to learn new skill

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

• Manage and maintain internal systems and developed servers for banking customers.
• Prepare and update operational documentation.
• Perform routine operational tasks, including generating access log reports and conducting patching activities.
• Coordinate with vendors and manage contracts, such as software license renewals and hardware maintenance agreements.
• Respond to and resolve user inquiries effectively.
• Maintain clear and effective communication with team members.

Requirements:

• Demonstrated expertise in managing multiple servers, with a primary focus on Windows-based environments. (Required)
• Comprehensive knowledge of ITIL concepts, backed by a minimum of three years of experience in operations and maintenance. (Required)
• Proficient technical skills corresponding to IT Support Level - Tier 3. (*)

Additional Info : Central Area.

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

We are looking for a Talent Acquisition Specialist to join our team to support the team in the talent acquisition function!

To perform this role well, the candidate must possess strong communication skills (verbal & written), self-motivated, and is a good team player.

• Source prospective candidates through various channels, including online job portals, social media, and professional networks.
• Conduct interviews, as well as assess candidates' qualifications and suitability for the position.
• Coordinate with the hiring manager to schedule interviews and provide feedback on candidates.
• Candidate must possess good judgment and persuasion skills.
• To have follow-up communication with prospective hires until on-boarding

Requirements:

• Undergraduates are welcomed
• Open to cold calling, graduate outreach
• No experience is required, entry-level candidates are welcome
• High level of self-motivation, initiative and intellectual curiosity
• Able to work independently
• Excellent communication and interpersonal skills
• Strong organizational and time management skills

Both part-time and full-time positions are available!

Interested applicants to send resume and role you are applying for to [email protected].

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Objective Summary – Client Onboarding Specialist

Responsible for conducting due diligence reviews for new accounts, and ongoing periodic customer reviews in line with MAS regulations, Group directives and local policies.

Your responsibilities:

• Conduct comprehensive customer due diligence (“CDD”) and documentation reviews for the onboarding of new clients and periodic account reviews.
• Ensure strict adherence to Group and local policies and procedures, and MAS regulations during the due diligence process for new account openings and existing client accounts.
• Collaborate closely with relevant business teams and key stakeholders to address any CDD deficiencies required for client acceptance.
• Contribute to execution excellence of the Bank’s account opening review process while complying with regulatory requirements, i.e. prompt turnaround time to open accounts.
• Up keeping of relevant internal policies and procedures to be in line with regulatory changes.
• Other relevant ad-hoc tasks

You bring to us:

• Bachelor’s degree ideally in business, accounting, or related banking disciplines.
• Minimum 5 years’ relevant experience in customer due diligence review preferably within the corporate banking or private banking segment.
• Strong knowledge in Microsoft Office application, especially in Word, Excel and Powerpoint.
• Strong understanding of customer due diligence requirements and Anti-Money Laundering/Countering the financing of terrorism regulations.
• ACAMS qualification or Graduate Diploma in Compliance or AML preferred but not compulsory.