We are seeking a dynamic and results-driven Sales Manager to spearhead our customer acquisition and revenue growth initiatives in the digital marketing space. As we expand our operations, this role will be crucial in driving our company's success through strategic sales leadership and client relationship management.

Role & Responsibilities:

• Lead and mentor a high-performing sales team to consistently exceed revenue targets and KPIs.
• Develop and implement innovative sales strategies aligned with company objectives and market trends.
• Foster and maintain strong, long-term relationships with key clients and stakeholders.
• Collaborate with management to define product and service offerings that meet market demands.
• Create and execute comprehensive sales plans, including target setting, strategy development, and performance monitoring.
• Guide the sales team through the entire sales cycle, from prospecting to closing deals.
• Conduct regular sales strategy meetings and provide ongoing performance feedback to team members.
• Oversee the creation of compelling sales proposals, presentations, and product demonstrations.
• Stay abreast of industry trends, the competitive landscape, and emerging technologies in digital marketing.
• Provide regular market intelligence and competitive analysis to inform company strategy.

Skills and Experience:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum 5 years of proven sales experience in digital marketing or related technology sectors, with at least 2 years in a leadership role.
• Demonstrated track record of consistently meeting or exceeding sales targets.
• Knowledge of digital marketing solutions, including SEM, SEO, SMM, and emerging trends.
• Understanding of web technologies, including WordPress, PHP, and custom web applications.
• Excellent leadership skills with the ability to motivate and develop a high-performing sales team.
• Superior communication and presentation skills, with the ability to articulate complex technical concepts to diverse audiences.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Proficiency in CRM systems and sales management tools.
• Adaptability and resilience in a fast-paced, ever-changing digital landscape.

What will you get?

• Competitive salary package with a commission scheme
• Benefit package includes different types of leaves, medical benefits, transport claims, etc.
• Enjoy the journey of working in an energetic and fast-paced environment with creative and fun teammates.
• Witness and celebrate real results and achievements you made for the clients.
• You will be equipped with critical knowledge to steer your way in this accelerated digital era.
• Have fun, Feast, Play, and Drink as a team!

**We regret to inform that only the successful candidate will be notified. **

Oculus Consultancy SG is a specialized business consultancy firm located in Singapore. We work with over 50 private funders, major banks, and financial institutions to assist businesses with funding for expansion. Our services also include M&A to help businesses find the right investors through our extensive network.

Role Description

This is a full-time on-site role for a Consultant at Oculus Consultancy SG in Singapore. The Consultant will be responsible for providing capital financing consultation to business owners; working with funders, banks, and financial institutions to secure funding; and facilitating M&A processes to connect businesses with investors.

Training will be provided. Commission based, flexible working hours.

Qualifications

- Experience in business consultancy, financial advisory, or related field

- Strong analytical and problem-solving skills

- Excellent communication, presentation and interpersonal skills

- Ability to work collaboratively with clients and stakeholders

- Knowledge of funders, banks, and financial institutions in Singapore

- Ability to establish and nurture long-term relationship with clients

- Proven track record in sales and business development

Responsibilities:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day

Responsibilities:

Generate sales leads,

Be the first point of contact for prospects and customers

Identify customer needs and AV equipment rental solutions

Build and maintain customer relationships

Achieve agreed upon sales targets and outcomes within schedule

Report on all sales leads and status

Provide accurate and complete information by using data entry, reporting, and follow up procedures

Handle all customer complaints, provide appropriate solutions and alternatives, and follow up within timely manner

Keep records of all customer interactions, process customer information into database, and document process in electronic files in accordance with company policies

Qualify and present ideas to the right customer at the right moment

Prepare quotes and estimates for customers

Experience:

1-3 years of previous successful experience in a similar role (preferred)

Knowledge of AV equipment

Exceptional communication skills

*Salary range stated excludes commission etc... to be discussed.

Supervisor Job Description Template

We are looking for a supervisor who will be in charge of managing one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance.

In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous leadership experience is a plus.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Responsibilities:

a) Attend to walk-in customers and provide a high standard of customer service

b) Ensure that individual and outlet targets are achieved

c) Ensure adherence of outlet staff to all company policies / procedures, such as punctuality etc

d) Works closely with fellow shop assistants and develop good cooperation and teamwork

e) Ensure proper grooming standards which are in line with company's image at all times

f) Upkeep shop and maintain display standards

g) Ensure storeroom is maintained clean and neat at all times in accordance with company's guidelines/ requirements

h) Ensure that merchandise & visual display is adhered to HQ direction

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Job Specifications (Sales Executive)

• Responsible for managing a portfolio of key accounts, delivering client-focused solutions based on customers needs, connecting with key business stakeholders while maintaining long term relationships and maximizing sales opportunities within them.
• In-charge of maintaining a strong sales pipeline through effective relationship building, account management and lead generation.
• Key liaison between customers and cross-functional internal departments to ensure the timely and successful delivery of solutions according to customers’ needs.
• Function as the key lead point of contact for any and all matters specific to your portfolio of key accounts and all other relevant internal divisions.
• Perform the integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
• Responsible for the development and achievement of sales through all sales channels which include both domestics sales and international export sales.
• Focus on growing and developing existing clients, together with generating new business through identifying and growing new business opportunities.
• Write business plans for all current and new opportunity tender businesses.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics.
• Perform any other duties as assigned by the Management.

Job Requirements

• Advanced Diploma in Sales/Business Management or equivalent.
• 2 – 3 years of work experience in Sales or Marketing
• Able to use Microsoft Office
• Resourceful and hands-on team player
• Meticulous, accurate, trustworthy and able to work independently.

Job Responsibilities:

• Station in a leading department Store
• Promote Company products to the consumers
• Identify and provide cosmetic & skincare solution to the consumers
• Able to handle consumer enquires on cosmetic & skincare solution
• Replenish stocks and ensure products are well displayed in the department store
• Able to achieve desirable sales targets

Job Requirements:

• At least 2 year working experience in related field
• Good communication & sales skills
• Pleasant and Outgoing
• Hardworking and have a positive attitude
• Able to work on Weekends /Public Holidays

Please send your resume to [email protected] or WhatsApp: 98620979

Position Overview:
As a Sales Engineer, you will play a crucial role in driving business development and fostering strong customer relationships. You will collaborate with clients to understand their needs, provide tailored solutions, and ensure a seamless sales experience. Your technical knowledge, especially in the data center sector, will be essential in establishing credibility and trust with our clients.

Key Responsibilities:

• Develop and maintain strong relationships with clients through excellent customer service and support.
• Identify and pursue new business opportunities to drive sales growth.
• Collaborate with the sales team to develop strategies for meeting sales targets and deliverables.
• Provide technical expertise and support during client interactions, including product demonstrations and presentations.
• Stay informed about industry trends and competitors to effectively position our solutions.
• Gather and analyze customer feedback to enhance our offerings and improve the sales process.

Qualifications:

• Proven experience in a sales or sales engineering role, preferably within the data center industry.
• Strong customer relationship management skills with a customer-centric approach.
• Excellent communication and presentation skills, capable of engaging with clients at all levels.
• Demonstrated ability to meet sales targets and deliver on business objectives.
• Technical background with a solid understanding of data center technologies is a plus.
• Self-motivated and driven to succeed in a fast-paced environment.

Position Overview:

We are looking for a results-oriented *Sales Associate * to support our sales team in acquiring new clients and growing existing accounts. The Sales Associate will play a key role in driving revenue growth by promoting our professional services, building strong client relationships, and delivering exceptional customer service.

Key Responsibilities:

Client Acquisition: Identify and qualify leads, prospect new clients

Consultative Selling: Understand clients’ business challenges and objectives to effectively position our professional services and propose tailored solutions.

Proposal Development: Collaborate with the sales and delivery teams to develop compelling proposals, presentations, and demonstrations that address client needs and showcase our capabilities.

Relationship Management: Build and maintain strong relationships with clients, ensuring high levels of client satisfaction and retention.

Sales Pipeline Management: Manage and nurture leads through the sales pipeline, track sales activities and opportunities in CRM software, and provide accurate sales forecasts.

Market Intelligence: Stay informed about industry trends, competitive landscape, and market opportunities to position our services effectively.

Achieve Sales Targets: Meet or exceed monthly, quarterly, and annual sales targets and objectives set by management.

Team Collaboration: Work closely with the sales team, delivery teams, and other departments to achieve company goals and deliver seamless client experiences.

• Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
• Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
• Accomplishes staff job results by coaching, counseling, and disciplining employees.
• Plans, monitors, and appraises job results.
• Conducts training.
• Implements and enforces systems, policies, and procedures.
• Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
• Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
• Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
• Provides quality service by enforcing quality and customer service standards.
• Contributes to team effort by accomplishing related results as needed.
• Supervisor Qualifications / Skills:
• Quality management
• Supervision
• Tracking budget expenses
• Safety management
• Staffing
• Delegation
• Performance management
• Organization
• Fostering teamwork
• Self-development
• Giving feedback

* Develop and maintain strong in- bakery product knowledge

* Assist walk-in customers in purchasing bakery products

* Promote bakery products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 years sales experience

* Required to work any shift

*Weekend and Public holiday may require to work overtime

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

1.Attend to walk in customer's inquiries

2.Provide professional and excellent customer service in product selection

3.Maintain store cleanliness and products display

4.Promote sales of high-end furniture and lifestyle accessories

5.Identify marketing opportunities for new customers

6.Good professional customer care and services

7.Coordinate display of merchandise in showrooms

8.A constant drive to improve store layout and displays

9.Maintain and upkeep of showroom

10.Able to work long hours.

11.Able to work overtime and split shift

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Description of business

We are a foreign domestic worker agency and since 1997, we have assisted many employers in matching them with the most suitable domestic helper. Our goals are to match our employers with the right domestic helper and maintaining a harmonious working relationship with the domestic helper throughout.

Responsibilities of the role

Attend to clients' inquiries including walk-in, phone calls, messages, and email inquiries

Arrange interviews with prospective employers

Follow-up services to both employers and foreign domestic helpers

Routine administrative & document work

Any other ad-hoc tasks

Qualifications

Certificate of Employment Intermediaries (CEI) certificate will be added as advantage

No experience candidates are welcome to apply

Job Type

Full-time

Pay

Up to $4,000.00 per month

Schedule

5/6 day work week, must be willing to work on weekends

Supplemental pay types

Commission pay

Work Location

In person

Calling all Gen Z and Millennials!!

Just ORD? Looking for a Career Switch?

*Do take note we are looking for candidates that is comfortable with face to face interaction as we are a PEOPLE ORIENTED Company*

We are a specialised outsourced sales and marketing company typically includes activities such as;

• Market research
• Identifying potential customers
• Creating marketing strategies
• Promoting products or services
• Maintaining customer relationships.

It involves understanding customer needs, communicating value propositions, and ultimately driving revenue growth for the company.

This can encompass various roles such as sales representatives, marketing managers, brand managers, and more.

Responsibilities:

• Managing sales and operations through on-site assistance
• Build and maintain strong relationships with clients.
• Conduct simple sales process

Requirements:

• 1 to 1 mentorship and guidance
• Fun learning/ working environment & proven career advancement
• Outgoing with Positive Personality
• Team oriented individuals
• Great communications skills
• Entry level candidates are welcome to apply!
• Keen in travelling and enjoys meeting people

We thank all applicants for their interest in joining our team, but only those selected for an interview will be contacted.

IN (Innovation Organization) provide an equal opportunity workplace which therefore we welcome applications from individuals of all backgrounds.

Essential Functions (Responsibilities):

- Develop and grow key accounts in the Oil & Gas sector, Pharmaceutical and other industrial sectors contribute company growth objectives in Singapore.

- Provide technical sales support and consultation to clients for the sale of electrical products in order to develop business opportunities and penetrate clients.

- Perform all aspects of selling to maintain and develop new or existing customers including: take-offs, project quotations, closing orders, preparation of submittals and resolving customer problems.

- Meet or exceed budgeted sales and gross margin targets with assigned accounts.

- Focus on identifying specific technical requirements of customers while simultaneously collecting commercial and competitive information associated with each account

- Cultivate effective long-term relationships at all levels of the customer organization.

- Attain expert knowledge of products, electrical goods market and competition.

Qualifications/Requirements:

- Formal Electrical Engineering qualification (Diploma/Certification)

- Strong technical and commercial background.

- Minimum 1 to 2 years of proven sales experience to industrial customers

- Electrical product knowledge

- Very strong consultative selling, interpersonal, and negotiation skills

- Resourceful and results-oriented.

-Highly motivated, self-confident, self-starting work ethic with good networking abilities

- Team player who works well in global teams

- Good command of spoken/written English

- Have own car

** Package up to 55K a year **

Job Overview:

We are seeking a dynamic and results-driven Marketing and Sales Executive to join our team. The successful candidate will be responsible for promoting and selling our products/services, driving revenue growth, and contributing to the overall success of our business. The role requires a proactive individual with excellent communication and interpersonal skills, a strong understanding of marketing principles, and the ability to work weekends and public holidays.

Key Responsibilities:

1. Sales and Business Development:Identify and pursue new business opportunities to achieve sales targets.
Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
Conduct market research to identify trends, competitive landscape, and potential areas for business expansion.

2. Marketing Strategy:Develop and implement effective marketing strategies to increase brand awareness and drive sales.
Collaborate with the marketing team to create compelling promotional materials and campaigns.
Utilize digital marketing tools and platforms to reach a wider audience.

3. Customer Engagement:Engage with customers through various channels, including social media, email, and in-person interactions.
Provide product/service information, address inquiries, and resolve customer concerns promptly.
Gather customer feedback to improve products/services and enhance the customer experience.

4. Sales Presentations:Prepare and deliver persuasive sales presentations to potential clients.
Clearly articulate the value proposition of our products/services and address client needs effectively.

5. Sales Reporting:Maintain accurate records of sales activities, customer interactions, and transactions.
Generate regular reports on sales performance, market trends, and competitor activities.

Qualifications:

· Bachelor's degree in Marketing, Business, or a related field.

· Proven experience in sales and marketing roles.

· Strong understanding of marketing principles and strategies.

· Excellent communication and interpersonal skills.

· Ability to work independently and collaboratively within a team.

· Flexibility to work on weekends and public holidays.

Additional Requirements:

· Results-driven with a track record of meeting and exceeding sales targets.

· Familiarity with digital marketing tools and platforms.

· Willingness to adapt to a dynamic and fast-paced work environment.

· Positive attitude and a passion for sales and marketing.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Who is Tenable?

Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey!

What makes Tenable such a great place to work?

Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!

Your Role:

We're seeking an experienced Help Desk IT Support Engineer to join our Tenable APAC team in Singapore. You’ll provide onsite support at our office as well as remote assistance for the wider APAC region. Your main tasks will involve resolving technical issues, performing installations, upgrades, repairs, and backups, and ensuring smooth tech operations daily.

Your Opportunity:

• Provide Technical Support and answer queries from staff in person, over the phone, or through our ticketing system on all company-supported applications.
• IT Issues: Diagnose and resolve problems with computers, telephony, and network systems.
• Onboarding and User Management: Conduct IT onboarding for new hires, create/manage user accounts, and ensure configurations meet departmental needs.
• Equipment Provisioning: Set up and configure equipment for new staff across APAC, including provisioning and verifying with Hiring Managers. Resolve Compliance Tickets: Address vulnerability and non-compliance issues directly with end users.
• Documentation & Escalation: Document solutions for future reference. And route complex issues to relevant IT teams when necessary.
• Communication & Follow-Up: Clear communication keeps users informed throughout the issue resolution process.
• After-Hours Support: Participate in an on-call rotation to provide after-hours support as needed
• Asset Management: Manage the local inventory of IT hardware.
• Work from office five days a week

What You'll Need:

• Two or more years of technical support experience.
• Excellent verbal and written English skills.
• Experience supporting Microsoft Windows operating systems and applications.
• Experience supporting Apple Macintosh operating systems and applications with PC and Apple hardware.
• Experience with Active Directory and/or Okta.
• Experience using JAMF, Service Now for Ticketing and similar platforms, Bigfix, Google Workspace, supporting mobile devices, general knowledge of local area networks and troubleshooting.
• General knowledge of AWS Workspaces or similar environments. Experience with Linux is a plus.

About the Role

We are looking for a dedicated and resourceful Calypso Application Support Programmer to join our team. This role focuses on defining and implementing application monitoring solutions, providing Level 2 support for Calypso applications, and managing incidents and requests to ensure operational efficiency.

The ideal candidate will have experience with Calypso version 16, a solid understanding of financial assets and the trade lifecycle, and foundational skills in Java, PL/SQL, and Linux. If you are passionate about delivering reliable application support and improving system performance, this role offers a fulfilling career opportunity.

Key Responsibilities

1. Application Monitoring:Define and implement application monitoring solutions to ensure system health and availability.
   Proactively identify potential issues and resolve them before they impact operations.
   
2. Level 2 Support:Provide Level 2 application support, handling complex issues that require in-depth analysis.
   Work closely with Level 1 support teams to ensure timely escalation and resolution.
   
3. Incident and Request Management:Analyze, manage, and resolve incidents and requests related to the Calypso application.
   Ensure root cause analysis is performed and documented for recurring issues.
   
4. Collaboration & Communication:Liaise with cross-functional teams, including development, infrastructure, and operations, to address technical challenges.
   Provide clear and concise communication to stakeholders regarding incident status and resolutions.
   

Qualifications and Skills

• Technical Expertise:Basic knowledge of Java, PL/SQL, and Linux environments.
  Hands-on experience with Calypso version 16 is required.
  
• Domain Knowledge:Understanding of financial assets (e.g., equities, derivatives, fixed income) and the trade lifecycle.
  
• Problem-Solving:Analytical mindset with the ability to diagnose and resolve technical issues effectively.
  
• Soft Skills:Strong communication and interpersonal skills to work collaboratively with teams and stakeholders.
  Organized and proactive approach to managing incidents and requests.
  

Preferred Qualifications

• Degree in Information Technology, Computer Science, or a related field.
• Experience in financial services or a similar industry.
• Familiarity with monitoring tools and frameworks to enhance system performance.
• Knowledge of ITIL practices for incident and request management.

Mandatory Skills

Job scope

• Organize/Support Webex Event
• High profile meeting support and monitoring
• Advance troubleshooting for application related issue
• Issue TAC and collecting of log
• Perform daily system health check
• Perform CR
• Preparation of report and material
• Chinese speaking (prefer but not compulsory, to support our regional markets)

Requirements:

· Bachelor’s degree or diploma in Computer Science, Information Technology, Cybersecurity, or a related field.

· 1-5 years of experience in IT or cybersecurity roles.

· -Practical working expertise with one or more of the following technologies: Trend Micro Deep security, Web Gateway ,Tripwire, IWS, Fortigate.

· Sound fundamental knowledge on IP networking (e.g. TCP/IP, routing, etc.) and Firewalls (e.g. Checkpoint, Fortigate)

· Strong analytical and problem-solving skills.

Excellent communication and teamwork abilities.