- 1-year contract (Convertible)

- Up $3300 + AWS + PB

- Boon Lay Way

- Mon to Fri, 9am to 6pm

Job Responsibilities

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Period:

• 1-year contract (Convertible to perm)

Location:

• Boon Lay Way

Working Hours:

• Mon to Fri, 9am – 6pm

Salary:

• Up $3300 + AWS + PB

Requirements:

• Willingness to learn and display humble attitude towards colleagues and superior
• Able to read and understand schematic and block diagrams (Training will be provided for non-experience)
• Min. Diploma (Maritime studies & Electrical and Electronic preferred)
• PC literate
• Able to work independently and also a team player

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1879978)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House,

#19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Our client is a global manufacturer. Due to business needs, they are now recruiting a Finance Transformation Specialist to be part of their Finance team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsible of Finance Transformation Specialist:

• Lead finance transformation projects, utilizing tools like Python or similar programming languages to automate and streamline manual processes.
• Design and implement workflow improvements to enhance efficiency and data accuracy.
• Collaborate with cross-functional teams to integrate financial systems and optimize reporting frameworks.
• Provide hands-on support in developing automated financial dashboards and analytics tools.

Requirement:

• 1–2 years of experience executing finance transformation projects.
• Strong IT skills, with hands-on experience in process automation tools (e.g., Python, RPA).
• Bachelor’s degree in Finance, IT, or related fields.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

1. Roles & Responsibilities

-Oversees a company's operational workflow, inventory, equipment and people.

-Resolve operational issues and disputes promptly or prevent it from even happening.

-Maintain constant communication with the managers, staffs and the merchants to ensure proper operations of the company with brief summary to the Management.

-Submit proposals or suggestions with supporting back up examples, which can improve the workflow and increase profit margins within the organisation.

-Develop, implement and maintain quality assurance protocols, which include a proper onboarding documentation process for all departments (Operational Handbook).

-Increase the efficiency of the existing processes and procedures to enhance the company's internal capacity.

- Overall responsible for the daily operations, including the physical operations - receiving, storing, picking, packing, inventory management and the worker-shift management.

- On-site coordination with Ops backend teams to ensure operational efficiency, safety and accuracy.

Analysis of the data reports to identify performance bottlenecks and improve the performance.

-5.5 work days per week, OT when necessary.

# Mondays to Fridays: 9:00 am to 6.00 pm, excluding Sundays and Public Holidays.

# Saturdays: 9:00 am to 1:00 pm.

# Easily accessible: 3 bus stops away from Joon Koon MRT Station/Bus-Interchange.

# 10 days Annual Leave.

# Condusive working environment.

# Team Bonus/es.

2. Skills

String Excel knowledge and passion to go above and beyond.

Management skills in Multi Tasking Warehousing.

Simplified E-Commerce Warehousing with customized requests.

Job Overview

• Perform Analytical Plan, Coordinate and Implement all change requests on existing network equipment.
• Provide technical support, propose solutions and project related queries for all Wired, Wireless network.
• Maintain records of system details (e.g. configuration, changes, problems, disaster recovery document) for network equipment.
• Manage enterprise firewalls from brands like Fortinet and Palo Alto
• Manage a wide variety of networking brands such as, Extreme Networks, Aruba and Juniper

Job Descriptions:

• Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all implemented networks.
• Assist in preparation of proposals and solution presentations.
• Attain key certifications for partnership with key vendors.

Qualifications:

• Bachelor’s degree in computer science or any related fields
• Preferably at least 2 years of experience in Checkpoint Firewall, Network (Routing and Switching), Firewall Administration and Operations
• Good interpersonal and communication skills
• Experience in managing multiple stakeholders preferred
• Result-oriented with the ability to work independently and under pressure
• A team player with a pleasant personality
• Dynamic and able to adjust in a fast-paced environment

Reporting to the Manager, SCM Enterprise Application, this role will be a member of the ERP implementation & Support project team to Operations To support existing Oracle R12x Production Support, Service Request and Enhancement Request. This role will also ensure the smooth running of critical business processes after project implementation. Should have hands on experience with Development of Integrations, Data Migrations, Customizations.

Responsibilities:

· Manage full life cycle of Requirement, Design, Build, Testing, Deployment and Support

· Develop and document AS-IS / TO-BE business processes, configuration scripts, and other associated functional specifications from end user requirements, as well as system documentation for new implementations

· Assist with the configuration and development of application objects, workflow, reporting, integration, and conversion programs, etc

· Outline functional testing scenarios, prepare test scripts and conduct unit and system integration tests

· Conduct user training and manage user testing

· Analyze and solve complex customer issues related to data and processes

· Track and follow up on operational issues, and perform change impact analysis for quarterly changes on BAU landscape with reference to the project landscape

· Liaise with Biz users and vendor and ensure the deliverables with quality.

· Manage Oracle ERP R12 related support activities & Help with Oracle Fusion implementation.

Minimum Qualifications:

· Bachelor’s Degree in Computer Science or equivalent

· Hands on experience with Oracle Fusion Cloud Data Structure and Data Flow. Design, Development, Integration, BI Publisher, EDI, OTBI reports & Dashboards, PL/SQL, OAF ADF,Personalization,

· At least 5-7 years of experience, with at least 2 end to end Oracle ERP project implementation in Supply Chain & Distribution, with sound business process knowledge (e.g. Order-To-Cash, Procure-to-Pay) in a global environment.

· Hands on experience in developing RICE/CEMLI components; OAF Personalization, OAF extension, Oracle workflow, Oracle Forms, Oracle reports using PLSQL & SQL, Oracle Application frameworks, XML publisher reports and interfaces using PLSQL Stored Procedures.

· Experience Data conversion patterns into Oracle Cloud ERP (FBDI/FBDL, ADFDi)

· Hands on experience Implementation & Support of with Oracle ERP & Oracle Fusion clound. Supply Chain & Distribution modules like Oracle Purchasing, Sourcing, Supplier portal, Purchase Contracts, Inventory, Warehouse Management, Order Management

· Preference given to those with experience in Global Trade management, RFsmart(Android experience good to have)

· Prior experience in Oracle Fusion Cloud migration good to have

· Experienced in an end-user environment is a requirement and those with experience in high-tech manufacturing will be a plu good to have

Well versed in SCRUM project methodology

Responsibilities:

• Supporting risk management and ensuring compliance with internal and external rules.
• Provide timely P&L and risk reports to help manage trading activities.
• Produce daily P&L and exposure reports, analyze variances.
• Work with the front office to resolve issues and ensure accurate reporting.
• Monitor and assess credit & risks.
• Assist in preparing and validating credit applications.
• Verify trade confirmations, recaps, and contracts.
• Track positions and work with traders to optimize revenue.
• Ensure trading activities follow regulations and internal policies.
• Support pre-deal and onboarding processes to improve operational flow.
• Ensure smooth communication and colaboration across teams to meet goals.
• Ad hoc duties as assigned.

Requirements:

• Degree in Business Administration, or equivalent.
• At least 2 - 3 years of experience in middle office risk analysis, preferably with trade operations support experience.
• Familiarity with future markets, including hedging and position management.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Your role :

Do you understand Lombard lending and credit risk? Can you grasp and assess financial situations quickly? Do you have a comprehensive understanding of different financial markets and assets?

If so then we’re looking for a specialist in GWM APAC to:

• Support the development and on-going enhancement of methodologies in assessing and assigning the lending values of Lombard collaterals, balancing between prudent risk management and growth opportunities for our Lombard lending business

• Support the assessment and analysis for specific collaterals in the assignment of lending value, collaborating closely with other stakeholders such as Group Risk Control, CIO, UGM and A&S

• Analyze, monitor and manage the overall health of our Lombard lending book of collaterals regularly in a proactive and holistic manner, including exposures to different risk dimensions such as asset classes and geographies

• Identify and escalate to Senior Management and other stakeholders such as Group Risk Control if any material risks are identified or expected to emerge

• Promote and support a good level of understanding of our collateral lending value framework amongst the Business / First Line of Defense, such as Client Advisors and UGM / A&S product specialists

• Support GLU Lending Specialists / Structurers, where necessary, in the preparation of credit requests for specific client situations such as special lending values on specific financial instruments

• Support GLU Lending Specialists / Structurers and other client-facing colleagues such as Client Advisors in understanding our collateral lending value frameworks and in addressing potential client queries on lending values

Your team:

You’ll be working in the GWM S&I – Global Lending Unit – LV Methodology (Collateral) S&I team based in Singapore. The team assists in the provision of oversight of the credit risks in GWM S&I’s lending books. Our mission is to help UBS GWM lending business to grow by having a sustainable approach towards credit risks, both at portfolio and single transaction level. We achieve this by staying on top of GWM lending portfolio risks, promptly informing Senior Management and Group Risk Control of any material changes and assisting in the identification and mitigation of potential risks related to our collateral book. As a key part of the First Line of Defense, the team’s key responsibilities include ensuring the on-going portfolio health of our collateral book and building first line of defense capabilities for the GWM S&I Lombard business. The team spans APAC and Switzerland

Your expertise:

• Experienced in Banking (at least 8 years). Experience within a Risk & Control or Monitoring function preferred.
• A University graduate, preferably with Business/ Accounting / Economics/ Finance background.
• Technical experience working with databases and data analysis. Proficient in Microsoft excel essential and ideally with good working knowledge of Python and/ or SQL preferable.
• Diligent, concise and accurate work style, with strong attention to detail and the ability to analyze market and credit risk.
• Collaborative team member with strong analytical, problem-solving and interpersonal skills.
• Strong communicator who is able to explain complex situations at various levels of technical sophistication
• Can-do attitude.

Job Description:

• Design and perform tests and check cases to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and non-repudiation standards.
• Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.
• Certify infrastructure components, systems and applications that meet security standards.

Requirements:

• Minimum total three years’ work experience as Penetration Testing Specialist

Job Description:

• Design and perform tests and check cases to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and non-repudiation standards.
• Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.
• Certify infrastructure components, systems and applications that meet security standards.

Requirements:

• Minimum total seven years’ work experience as Penetration Testing Specialist

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

• 1 year renewable
• Central area
• Monday - Friday, office hours
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Responsibilities

· Manage and maintain the company’s IT infrastructure, including servers, networks, and hardware

· Oversee the migration to and management of the Azure environment

· Administer and support the MS365 environment

· Implement and monitor cybersecurity measures to protect company data and systems.

· Provide technical support and training to employees.

· Develop and enforce IT policies and procedures.

· Conduct regular system audits and vulnerability assessments.

· Stay updated with the latest IT and cybersecurity trends and technologies

Minimum Qualifications

· Minimum 3 years proven experience in managing IT Infrastructure and/or cybersecurity

· Strong knowledge of Azure and Microsoft 365 environments

· Familiarity with network and server management

· Excellent problem-solving and communication skills

· Strong communication and collaboration skills

· Relevant certifications (e.g., CompTIA Security+, Microsoft Certified: Azure Administrator) are a plus.

What you'll do:

As a Client Transfer Agency Specialist, your role will be pivotal in maintaining positive, long-term operational relationships with assigned financial intermediaries. You will be responsible for supporting their needs daily and resolving any operational inquiries that arise. Your ability to develop efficient interfaces with these intermediaries will be crucial to your success in this role. You will also oversee or manage projects aimed at meeting this objective. Part of your responsibilities will include managing exposure items such as aged trades and unapplied wires. Your keen eye for identifying the needs of Sales and Marketing and financial intermediaries will be highly valued. Additionally, you will assist with gathering transaction data in support of short-term trading surveillance.

• Act as the main point of operational contact for all levels of assigned financial intermediary relationships.
• Support financial intermediary needs daily, including any changes to service environment.
• Responsible for resolution of operational inquiries coming from assigned relationships.
• Assist in development of efficient interfaces with financial intermediary in all regards.
• Oversee or manage projects to meet this objective.
• Manage exposure items, including aged trades, unapplied wires, and similar.
• Continually identify the needs of Sales and Marketing and financial intermediaries.
• Provide relevant information about financial intermediary for incorporation into monthly Management Awareness Report (MAR).
• Assist with gathering of transaction data in support of short-term trading surveillance.

What you bring:

The ideal candidate for the Transfer Agency Analyst position is someone who brings strong people skills and relationship skills to the table. You should have a solid understanding of investment fund operations and be highly focused on how changes in the business environment may impact our client's financial intermediaries and investors. Your strong belief in client service coupled with a high appetite for quality will set you apart. Excellent verbal and written communication skills are essential, as is the ability to handle multiple tasks simultaneously. You should be able to learn and process information on the evolving Fund business and its procedures/processes quickly and efficiently.

• Strong people skills and relationship skills.
• Knowledge of investment fund operations.
• Highly focused on how changes in the business environment may impact AB’s financial intermediaries and investors.
• Strong client service beliefs and a high appetite for quality.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks simultaneously.
• Ability to learn and process information on the evolving Fund business and its procedures/processes.

What sets this company apart:

Our client is a globally recognised company that provides transfer agent services, including shareholder account recordkeeping, transaction processing, client services and dividend distribution to a multitude of globally distributed investment products. They have designated four servicing locations across the globe, each responsible for processing shareholder requests and assisting customers originating from a certain region of the world. This role offers an exciting opportunity to work in a dynamic environment in Singapore, one of their key servicing locations.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job Description:

• Perform real-time analysis and trending of security log data from various security devices and systems.
• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.
• Respond to user incident reports and evaluates the type and severity of security events.
• Execute initial triage of incidents to rule out false positives. Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

Requirements:

• Minimum total three years’ work experience as Cyber incident responder.

Job Description:

• Conduct complex post-incident forensic analysis to investigate causes of intrusion, attack, loss, or breach occurring in an organisation.
• Identify and define forensic issues and root causes.
• Develop reports that detail incident timeline, evidence, findings, conclusions and recommendations.
• Support the design of a breach notification process after a security incident to minimise damage and downtime when attacks and exploits occur.
• Select, test, and deploy security products and collect information about Internet-based criminal activities.
• Recommend corrective actions to prevent and mitigate internal control failures.

Requirements:

• Minimum total three years’ work experience as Digital Forensic Expert.

• Location: Plaza Singapura
• Working days: 5 days, 44 hours (Rotate shift based on roster)
• Weekday: 11.45am to 9.15pm
• Weekend: 8.45am to 6.15/7.15pm
• Salary: $2,300 - $ 2,850

Key Responsibilities:

Primary Role

• Assist the Store Leader with the day-to-day operations of the Plaza Singapura branch.
• Oversee daily sales payment collections, always ensuring accuracy and compliance.
• Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.
• Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.
• Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.
• Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

Secondary Role

• Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.
• Perform any other ad-hoc tasks assigned by the Store Leader.

Requirements:

• Minimum GCE O-Level & above
• 2 to 3 years of retail working experience
• Possess knowledge of Guitars, Drums or Keyboard products.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Description:

• Perform real-time analysis and trending of security log data from various security devices and systems.
• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.
• Respond to user incident reports and evaluates the type and severity of security events.
• Execute initial triage of incidents to rule out false positives. Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

Requirements:

• Minimum total seven years’ work experience as Cyber incident responder.

Asia Rewards - Compensation Specialist

9 months contract

Overall Purpose of the role

The role holder will primarily undertake the development, implementation and maintenance of compensation programmes and provide advisory to resolve any related issues at the client’s organisation.

Responsibilities

Key Accountabilities:

• Development (including design and related analysis), implementation and delivery of compensation programmes aligned to the organisation’s strategy and applicable regulations, including the provision of advice throughout the employee lifecycle and during the annual pay review, advising on related services and the resolution of reward and compensation issues from employees, people leaders, or regulators.
• Communication and engagement to educate employees and people leaders on the compensation offering and structure, including in relation to salary, bonus, and allowances recognition schemes.
• Review the competitiveness and relevance of the compensation programmes including salary, bonuses and allowances, as appropriate.
• Administration and delivery of compensation services, including the planning of cyclical activities, developing and testing relevant processes and systems, and managing external vendors/stakeholders and engaging with other HR teams where relevant to ensure effective delivery of these.
• Compensation reporting, analytics and forecasting to support management decision-making during compensation programme development and the annual pay review, utilising internal and external data.
• Contribute to regulatory work relating to Compensation, including working in partnership with other HR teams or control functions to craft responses to regulatory requirements and gap analyses against new or revised legislations.

Stakeholder Management and Leadership

• Collaborate closely with other functions/ business divisions.
• Perform complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function and potentially guide and lead team members in this area
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Managing and influencing stakeholders to achieve outcomes.

Decision-making and Problem Solving

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness.
• Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• Identify the need for the inclusion of other areas of specialisation to complete assignments.
• Identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.

Risk and Control Objective

● Take ownership for managing risk and strengthening controls in relation to the work you do.

Essential Qualifications

• Bachelors degree in Business/Human Resources or equivalent
• Minimum three years of relevant Compensation experience
• Experience in interacting with a variety of stakeholders at various levels both internally and externally
• Experience with Project management and able to work effectively to exacting deadlines
• Good use of Microsoft Office skills including Excel, Word and PowerPoint
• Experience in providing high quality of service delivery and response to clients
• Experience and knowledge of compensation survey such as Radford McLagan, Towers Watson etc would be an advantage

Work Arrangement - Structured hybrid role:

We offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours).

Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Reg no: R1879342

EA license no: 94C3609

The Design Bridge & Viaduct Specialist shall be an engineer in the civil/structural discipline with educational qualifications recognised by the Professional Engineers Board of Singapore, with at least eight (8) years of relevant experience on projects similar in nature to the Works in the Civil Contract, including at least five (5) years in the design and supervision of viaduct works of a similar size and complexity. shall have proven expertise and experience in viaduct precast concrete segmental construction.

Job Description:

• Conduct cyber risk assessment in support of technology initiatives to help identify IT related risk and determine appropriate controls to mitigate risks.
• Monitor, track, and manage risk mitigations and exceptions and ensure adequate monitoring capability is incorporated into solutions.

Requirements:

• Minimum total three years’ work experience as Cyber risk specialist

Job Description:

• Conduct cyber risk assessment in support of technology initiatives to help identify IT related risk and determine appropriate controls to mitigate risks.
• Monitor, track, and manage risk mitigations and exceptions and ensure adequate monitoring capability is incorporated into solutions.

Requirements:

• Minimum total seven years’ work experience as Cyber risk specialist

Job Description:

• Conduct complex post-incident forensic analysis to investigate causes of intrusion, attack, loss, or breach occurring in an organisation.
• Identify and define forensic issues and root causes.
• Develop reports that detail incident timeline, evidence, findings, conclusions and recommendations.
• Support the design of a breach notification process after a security incident to minimise damage and downtime when attacks and exploits occur.
• Select, test, and deploy security products and collect information about Internet-based criminal activities.
• Recommend corrective actions to prevent and mitigate internal control failures.

Requirements:

• Minimum total seven years’ work experience as Digital Forensic Expert.

A Service Desk Specialist (SDS) is responsible for maintaining customers' relationships with the company, providing fast and useful answers to customers' questions and other needs related to technical support. You are responsible for a variety of duties in the company which are described in the job duties. Your main objective is to maintain a high level of customer satisfaction and provide them with any necessary support and assistance. You will have to answer queries on basic technical issues and offer advice to solve them.

Service Desk Specialist needs to be capable of using particular software programs, as well as possess the ability to type and communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. They take detailed notes of the problem the user is experiencing, determine steps they can take to resolve the issue, and manage the flow of incoming support requests. This involves asking questions to determine the full scope of the user’s issue. They also work closely with other IT department personnel to provide assistance on tasks that are outside the scope of their knowledge or expertise.

The goal is to create value for our clients that will help preserve the company’s reputation and business. A polite and professional phone manner is necessary, as Service Desk Specialist troubleshoot customers' problems and, at times, deal with angry and upset customers. A Service Desk Specialist must be able to sit for long periods of time and answer multiline phones. It is important for Service Desk Specialist to maintain a positive demeanour, and the Service Desk Specialist must arrive to work on time, as it is necessary that our NOC is fully staffed.

A Service Desk Specialist needs to possess the following skills :

· Proven experience as a service desk technician or other customer support role

· Tech savvy with working knowledge of IT products

· Good understanding of computer systems, mobile devices and other tech products

· Ability to diagnose and resolve basic technical issues

· Proficiency in English

· Excellent communication skills

· Customer-oriented and cool-tempered

Your job duties will include but not limited to:

· serve as the first point of contact for customers seeking technical assistance over the phone or email.

· serve as Single Point of Contact (SPOC) between the customer, internal support team and external Vendors until the ticket is closed.

· provide continuous status information to ensure customer satisfaction.

· provide co-ordination with various Manufacturers and vendors for support, troubleshooting or warranty claim.

· logging of all tickets into System for tracking and reporting. Record events and problems and their resolution in logs

· initiate customer contact, escalate to appropriate parties and resolve incidents.

· answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing problems.

· perform remote troubleshooting through diagnostic techniques and pertinent questions

· determine the best solution based on the issue and details provided by customers

· walk the customer through the problem-solving process

· direct unresolved issues to the next level of support personnel

· scheduling and arranging onsite support requests with the customers

· pass on any feedback or suggestions by customers to the appropriate internal team

· identify and suggest possible improvements on procedures

· overall accountable in ensuring the team solves and close the tickets using the most effective methods to maximise operational efficiencies

· assess the severity and priority level of the problem calls, requests or IMAC and escalate to the next support level based on the SLA.

· monitoring uptime performance and alerts for all Managed Service Customers infrastructure from the NOC

· maintain and replenish stock inventory for spare parts

· provide Service Quotation for any repair work to the customer

· perform new laptops setup and installation for internal new staff

· perform any Shift Duties that are assigned

· any other tasks assigned by any Managers and Directors

Job Requirements

• Minimum Academic Qualifications : Degree
• Relevant IT Certifications or equivalent :
• MTA in one of the following is an added advantage:

1. Networking Fundamentals
2. Windows Server Administration Fundamentals
3. Security Fundamentals
4. Cloud Fundamentals

• COMPTIA or equivalent I.T. Certifications in related field is an added advantage
• ITIL® Foundation Certification - IT Service Management
• Other trainings attended / certifications obtained
• Attended any technical training in software, hardware, operating systems and troubleshooting
• Attended any customer service training
• Attended basic training of Cloud Management Software such as ManageEngine, BitTitan and etc

Responsible for collecting, organizing, and analysing data to support business decisions. The Data Specialist will work closely with various departments regionally to ensure data integrity and accuracy, as well as assist in developing reporting tools and dashboards.

Job Functions

• Assist in developing data-driven solutions in the region to enhance operational efficiency.
• Support business users for processes improvement with data scientific approach.
• Analyze user requirements and execute actions to improve business operations.
• Collaborate with team members for the purpose of collecting data and executing the company’s mission
• Train business users to promote data utilization in the region.

Knowledge and Skills

• 3 years increasingly responsible professional experience in supporting/managing complex data utilization in Data scientific field.
• Possess a Diploma or above
• Microsoft Certified: Azure Fundamentals
• Microsoft Certified: Power BI Data Analyst Associate
• Strong verbal, written communication and interpersonal skills
• Strong attention to detail with a problem-solving skill
• Excellent time management skills and ability to multi-task and prioritized work
• Customer centric mindset
• Self-motivated team player skills
• Experience of Power BI report design
• Experience of API with data lake such as MS Azure
• Experience of business process improvement with data scientific approach
• Experience in data governance and data security.
• Understanding of ERP data in sales activities (e.g SAP S/4 HANA SD, MM, FICO, CS)
• Understanding of CRM data (e.g SAP C/4 HANA)
• Basic computer skills such as MS Word, Excel, Email.
• Project management experiences and knowledge
• Business level Japanese proficiency to communicate with BI development team in Japan.