Operate Registers, Scanners & NETS

Operate transactions accurately & efficiently

Attend to walk-in customers and phone inquiries

Assist in display of products & inventory list

Perform general day to day cleaning & housekeeping duties (shop should be clean)

Perform cashier duties, including end of day closing & account balancing using point of sale (POS) machine

About Us

SOHOO Singapore is a lifestyle brand with nearly three decades of expertise in traditional craftsmanship and innovative furniture design. We combine Oriental woodworking techniques with contemporary aesthetics to offer customers high-quality, bespoke pieces that elevate their living spaces. We are expanding our team and are seeking a Sales with experience in sales and a passion for handcrafted furniture.

Job Responsibilities

Sales and Customer Engagement

• Achieve individual sales targets by engaging with customers and providing personalized recommendations.
• Build strong relationships with clients by understanding their needs and offering tailored solutions.
• Provide detailed product knowledge, including the materials, craftsmanship, and heritage of our furniture pieces.
• Handle inquiries and guide customers through the buying process, ensuring a seamless and pleasant experience.

Marketing and Promotional Support

• Assist in implementing in-store promotions and campaigns to boost sales.
• Collaborate with the marketing team to highlight key products and promotions through social media and store displays.
• Collect customer feedback and report on market trends to improve sales strategies.

Store Operations

• Maintain the store's visual presentation to ensure a welcoming and premium shopping experience.
• Manage inventory and ensure product displays are well-organized and appealing.
• Handle basic administrative tasks related to sales transactions and documentation.

Requirements

• Proven experience in sales roles (preferably in furniture or lifestyle retail).
• Fluent in English and Mandarin (to liaise with a diverse customer base).
• Strong interpersonal skills with a customer-focused attitude.
• Ability to work in a team-oriented environment while achieving individual sales goals.
• Passion for design, furniture, or craftsmanship is highly desirable.
• Available to work on weekends and public holidays as required.

Working Hours

• Weekdays: 10:00 AM - 6:00 PM (1-hour lunch break)
• Weekends: 10:00 AM - 7:00 PM (1-hour lunch break)
• Flexible one day off during weekdays

Benefits

• Competitive commission structure with uncapped earning potential.
• Flexible leave arrangements (7 days annual leave).
• Opportunity to work in a creative, design-driven environment.
• Training on product knowledge and sales techniques provided.

Responsibilities:

• Identify and secure new client opportunities, including government projects via platforms like GeBIZ.
• Prepare and support the development of quotations and proposals for prospective clients.
• Handle and follow up on inquiries received via telephone and email.
• Manage incoming calls, coordinate deliveries, and oversee collections.
• Process sales orders and ensure timely order fulfillment.
• Coordinate deliveries efficiently to provide excellent customer service.
• Maintain accurate and up-to-date inventory and customer databases.
• Build and sustain strong relationships with customers.
• Perform additional duties as assigned by management.

Requirements:

• Diploma in Business Administration, Marketing, or a related field.
• At least 1 year of relevant work experience.
• Strong organizational skills with a keen eye for detail.
• Proficient in computer applications and general office tools.
• Responsible, well-organized, and capable of working independently.
• Outgoing personality with a proactive approach to providing support.

• Achieving sales goals and increasing revenue by selling products or services to new and existing customers outside of the company's physical location.
• Conducting face-to-face interactions with potential and existing customers.
• Building customer relationships, following up on leads, and maximizing sales opportunities.
• Traveling assigned territories to meet with clients, provide product demonstrations, negotiate sales contracts, and inform them of new product releases.

Hey! Are you living the SAFE life now?

• Working from 8am to 5pm daily
• Unable to progress in the company due to 'seniors' sitting in the position
• Stagnant monthly pay checks regardless how hard you worked

If this is you, are you happy with what you are having now or you believe you deserve more?

COME JOIN US!

At INNOVATION ORGANIZATION, we aspire to build future team leaders and managers, who will eventually lead a team of their own to assist our company in managing new client and having the opportunity to expand overseas.

As an outsourced sales & marketing company that provides one stop solution for listed establishments that is seeking for an effective Salesforce, we are part of a larger organization that is located regionally in S.E.A across 9 other countries. For the past 30 years, we have provided effective strategies for our clients to diversify and grow, creating an external source of channels to increase their market share and sales volume.

Our clients includes Singtel, Jamiyah, Singapore Heart Foundation, Bells (SkillsFuture) and many more.

If you are ready to step out of your comfort zone and embark on a new journey in your life, let us hear you and we will get back to you soonest.

Responsibilities:

• Provide first-line support for technical issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and networking problems.
• Install, configure, and maintain operating systems, applications, and hardware.
• Monitor and maintain IT infrastructure, ensuring optimal performance and security.
• Assist in the setup and deployment of new hardware and software.
• Create and maintain documentation for processes, procedures, and troubleshooting steps.
• Collaborate with other IT team members to improve processes and resolve complex issues.
• Provide training and support to end-users on new technologies and tools.
• Any ad-hoc matter assigned by superior.

Requirements:

• Diploma in Information Technology, Computer Science, or a relate field and above.
• At least 2 years of proven experience in IT support or a similar role.
• Experience in system engineering, IT support, or a related role are advantageous.
• Basic knowledge of operating systems (Windows 10, 11 & Server) and office productivity software.
• Basic networking fundamentals.
• Experience with remote support tools and ticketing systems.
• Understanding of security principles and practices.
• Proficient in MS Office such as PowerPoint, Excel, Words etc

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Main Responsibilities

• Define and implement in coordination with the build team the needed application monitoring.
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.
• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

• Candidates should have 4+ years experience in application support activity.
• ITIL certification.
• Good understanding of Capital Markets Domain and market activities.
• Relevant experience on Asset Control software
• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.
• Relevant experience with working with external source like Bloomberg, reuters
• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.
• Proven experience in technical proficiency with strong skills in SQL,
• High level of proficiency in unix/linux scripting.
• Should be able to doSLA & KPI management, client communication & interaction
  -Predictive analysis, consulting, escalation management
  -Risk analysis and project execution
• Appetite for continuous improvement and automation.
• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.

Qualification:

Minimum 3years of experience in Production Support.Good experience in Unix/Linux and SQL/Oracle

• Experience in banking and Cards domain.

• Should have good functional knowledge and good communication & coordination skills

• Good Knowledge system/application log analysis

• Ability to effectively use complex analytical, interpretive, and problem-solving techniques.

• Verbal and written communication skills are vital.

Good-to-Have Good knowledge of Monitoring tools – AppDynamics, Splunk and Evolven will be an advantage.

• Good knowledge ability in building complex queries

• Good exposure in Cloud services

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job descriptions

To render administrative support to Conveyancing Secretaries.

. Perform SLA searches

. E-Lodgement / E Filing

. Journal Entries for lodgement

. Grant of Access for Pay in and Pay out

. Completion Reports

. Archive Files

. Other incidental administrative tasks

Requirement

. Some experience in Conveyancing support work preferred

. Proficiency in MS Office

. Quick and accurate typing speed

. Conscientious and with an eye for detail

. Team player

. 5-day work week

. Permanent position

Responsibilities:

• Build & maintain good relationships with new and/or existing clients and provide quality after-sales service.
• Provides administrative support to sales department
• To follow up on all enquiries, preparing proposals where necessary
• Manage the CEO’s calendar
• Provide secretarial and administrative support to CEO
• Maintain strict confidentiality and professionalism at all times
• Any other ad-hoc duties as may assigned

Requirements:

• Able to multitask, prioritize, and manage time efficiently.
• ITE or Diploma in business studies, administration, or equivalent
• Proficiency in Microsoft Office
• Singaporean Only

At present & future, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Overview

We are seeking bright and friendly individuals with excellent communication skills, willingness to learn and apply new technology and a track record for providing great customer service. You will have opportunities to work in a variety of challenging IT environments to quickly build up your IT and communication skills.

What will you be doing?

As a support Engineer, you provide Level 1 and Level 2 Support to existing clients, serve as a primary contact to identify, troubleshoot and to provide resolutions to the reported issues. Your job is to work closely with R&D Team by conducting preliminary investigations i.e., replicating the reported issues raised and communicate to the support software engineers and Quality assurance engineers of your findings to facilitate in bug fixing.

Your responsibilities will include:

• Being a representative for project-specific customer inquiries and issues that you will take ownership and bring resolution.
• Ensure customer satisfaction in Project Support and Maintenance
• Collect information and perform deep-dive analysis, diagnosis, and troubleshoot.
• Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
• Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
• Manages the status of issues raised and ensure they are resolved effectively in a timely manner.
• Continually evaluate existing processes to streamline and enhance customer support activities.
• Manage and keep tracks of change requests, bug fixes status and system updates deployments documentations.
• Prepare weekly statistic reports and able to present professionally in the weekly progress meetings with clients.
• Prepare and keep track of user manuals documentation and versions as well as release notes for upcoming enhancement releases.
• Conduct training / hand-holding sessions with users and to guide them to troubleshoot the system to resolve software issues or problems.

OK, I’m interested… is this the job for me?

We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.

Other qualities that you’ll need to be a fit for this role include:

• Min Diploma in Information Technology/Computer Science/ Computer Engineering
• Preferably > 1 year experience in IT Industry managing large-scale applications support
• Pro-active, customer-focused, and comfortable dealing with clients/vendors directly.
• Excellent communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Highly energetic, motivated team player, able to work under tight timelines and pressure to participate in digital transformation journey
• Good interpersonal skills, resourceful, take ownership
• Organized, meticulous, and able to work independently
• Strong analytical and troubleshooting skills
• Delivered B2B services effectively and efficiently, aware of service management preferred.
• Preference given to vendor–based software delivery experiences.
• Experience in Software Development and Microsoft SQL Server will be an advantage

About AvePoint

Check out our careers blog for content on our people, culture, and workplace!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

- Support contract department teams with administrative support

- Communicate with office team members to convey any pertinent information

- Processes new project tender documents to update and maintain files and records

- Correspond to emails and attending to phone calls queries and provide needed information

- Update and maintain office policies and procedures

- Write and distribute email, correspondence memos, letters, faxes, etc.

- Manage housekeeping of all internal office matters and administrative works

- Sort and distribute mail and courier

- Other ad-hoc administrative duties when assigned

Requirements:

· Diploma in the fields of Business Studies/Administration/Management or equivalent

· High motivated, eager to learn and keen desire to contribute

· Preferable relevant construction - contract department's admin working experience

Job Scope 工作范围

1) Keep Centre Facility Clean and Disinfected at All Times 时时保持幼儿园清洁和消毒

2) Washing & Disinfect All Equipments and Learning Materials 清洗和消毒所有幼儿园的设备和教材

3) Assist Other Teachers Whenever Needed协助老师和同事们保持课室的卫生

All other Works Assigned by Supervisor in Helping Out When Required主管指派的所有其他工作在必要时帮助。

What it's about

Your main duties and responsibilities comprise the following tasks:
• Support senior members of the team, including Chairman of Asia, with client presentations/pitches, product updates, meeting preparation and overall fund raising efforts
• Perform various tasks related to product reporting, internal and client requests
• Initiate, organise and participate in calls and visits with institutional investors
• Support preparation of IHDDs
• Map out investor landscape in new markets
• Organise and attend a diverse array of client events

What we expect

• BA/BSc from a top tier university in finance, accounting, economics or a relevant discipline
• Min two years of experience in business development, marketing/sales and/or general finance/reporting functions
• Excellent analytical, interpersonal and presentation skills, and a strong desire to learn and succeed
• Attention to detail and quality
• A humble and enthusiastic individual with a passion for private markets
• An understanding of private markets and prior industry experience would be a distinct advantage
• Excellent level of business English – both written and verbal
• Excellent level of business Mandarin – both written and verbal, in view of supporting Greater China clients
• Proficiency in Microsoft Office, especially Excel and PowerPoint
• Willingness to work to tight deadlines in a challenging environment

What we offer

Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent, by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow:
• Professional, international working environment
• Challenging, rewarding career within a growing company
• Collaborative environment, with on-the-job training and mentorship opportunities
• 25 vacation days
• One-month sabbatical after every five years of service
• Lunch allowance
• Education assistance program
• Fun office and team events, including volunteer opportunities to connect with and help our local communities

Required Skill: SQL/Oracle and Unix

• Good experience in Unix/Linux and SQL/Oracle
• Experience in banking and Cards domain.
• Should have good functional knowledge and good communication & coordination skills
• Good Knowledge system/application log analysis
• Ability to effectively use complex analytical, interpretive, and problem-solving techniques.
• Verbal and written communication skills are vital.

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $2,900
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Job Summary:

We are seeking a detail-oriented and proactive Marketing Support Specialist to join our dynamic team. This role will be responsible for assisting with the execution of marketing strategies, supporting day-to-day marketing operations, and helping to drive overall marketing efforts. The ideal candidate will have a keen eye for detail, strong organizational skills, and the ability to collaborate effectively with cross-functional teams to ensure the successful implementation of marketing campaigns.

Key Responsibilities:

Marketing Campaign Support:

Assist in the planning, execution, and monitoring of marketing campaigns across multiple channels (email, social media, digital, print, etc.).

Coordinate with external vendors, creative teams, and internal departments to ensure timely delivery of campaign materials.

Monitor and report on campaign performance, providing insights and recommendations for improvements.

Content Creation and Management:

Assist in creating and editing marketing content, including blog posts, social media posts, newsletters, and email campaigns.

Help manage the content calendar and ensure all content aligns with the company’s messaging and branding guidelines.

Support in maintaining and updating website content as needed.

Market Research & Analysis:

Conduct market research to identify trends, customer preferences, and competitor activities.

Compile and analyze data to support marketing decision-making and improve campaign effectiveness.

Assist in customer segmentation, targeting, and positioning strategies.

Event and Promotion Support:

Help plan and execute marketing events, including webinars, trade shows, and product launches.

Coordinate event logistics, including invitations, materials, and follow-up communications.

Administrative & Operational Support:

Provide general administrative support to the marketing team, including scheduling meetings, organizing project files, and maintaining marketing calendars.

Assist with tracking marketing budgets, invoices, and expenses.

Collaborate with sales teams to ensure alignment between marketing initiatives and sales goals.

Reporting & Documentation:

Generate and maintain marketing reports to track KPIs and performance metrics.

Prepare presentations and reports for stakeholders.

Qualifications:

Diploma/Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent experience).

1-3 years of experience in a marketing support role or similar position.

Strong understanding of marketing principles, strategies, and tactics.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and marketing tools (CRM systems, Google Analytics, social media platforms, email marketing software).

Excellent written and verbal communication skills.

Strong attention to detail, organizational skills, and the ability to multitask in a fast-paced environment.

Ability to work independently and as part of a collaborative team.

A passion for marketing and a willingness to learn and grow in the field.

Preferred Skills:

Experience with content management systems (CMS) and basic HTML/CSS.

• Customer service includes responding to questions and requests from clients, giving details about goods and services, and handling grievances.
• Transaction processing includes accepting orders, completing applications and paperwork, and managing returns and reimbursements.
• Customer interaction documentation includes keeping track of questions, requests, answers, and follow-up activities.
• Escalating problems: Making necessary phone calls to additional team members or departments
• Keeping track of client information, including updating databases and guaranteeing client satisfaction
• Customer feedback reporting: Providing reports on concerns and feedback from customers
• 5.5 working days

We are hiring Contract Scientific Support Specialist to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Assist in the cleaning and sterilisation of medical equipment
• Repacking of medical equipment after sterilisation
• Must be comfortable with carrying heavy loads

Job Requirements

• Able to commence work immediately
• Able to work weekends/shifts

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Job Description

• Act as backup for GPS monitoring and preparation of GPS report
• Act as backup for CCTV monitoring and preparation of input into the CCTV monitoring reports and coordinate between the operations team
• Attend all other various periodic meetings and audit requirements of all oil majors
• Attend and assist ISO preparation and audits
• Attend all incident investigations and coordinate recommendations, suggestions and closure
• Coordinate and prepare monthly closing reports of all oil majors
• Coordinate and manage all safety meetings, toolbox meetings and other various paperwork
• Coordinate and ensure gap closure arising from various audits
• Ensure up to date keeping of all oil majors, operations and management systems
• Plan, organize and support all company’s safety programme, campaigns and events.
• Other ad hoc duties as assigned by your supervisor

Requirements:

• Proficient in Microsoft Office
• Strong communication and interpersonal skills

Working location:

Joo Koon

Working hours:

Mon - Fri 8.30am to 5.30pm &

Alt Sat 8.30am to 12.30pm

Interested candidates, please email: [email protected]

Main Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring. Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.
• Problem management and continuous improvement
• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

• Candidates should have 5+ years experience in application support activity.
• ITIL certification.
• Good understanding of Capital Markets Domain and Exposure to Capital Market FO/BO systems
• Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)

Should be able to do

• SLA & KPI management, client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Appetite for continuous improvement and automation.
• Strong knowledge in XML, SQL, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.

Optional

• General banking and finance understanding and knowledge
• Experience in reconciliation system like Intellimatch

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $2,900
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”