Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

The client is an insurance broker firm that partners with private banks to provide wealth management solutions to the UHNW individuals. They are seeking to expand their sales support team so provide greater support to their expanding sales team.

Job Description

• Maintain service standards to develop and improve customer satisfaction and retention
• Ensure that all customer requests are handled in a timely and consistent manner
• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements
• Support sales team to provide excellent service to high net-worth clients to achieve client retention
• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers’ requirements and enquieries

Experience & Skills required

• Minimum diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service & Sales Support Executive
• Working Location: Paya Lebar
• Working Hours: 5 Days, Mon - Fri (9am – 6pm)
• Salary Package: Basic Salary + AWS
• Duration: Permanent

Key Responsibilities

• Provide sales support for customers.
• Manage daily air and ocean freight requests (import/export), including creating detailed quotations for projects and cross-trade.
• Create solutions and competitive pricing for oversized cargo projects, container space, RFQs, and cross-border trucking between Singapore and Malaysia.
• Address inquiries for key accounts from diverse industries background.
• Respond to international requests and provide quotations as needed.
• Support the General Manager and Operations in overseeing customer service and sales assistance.

APPLY NOW!!!

• Min 2 years of experience in handling Airfreight and/ or Ocean freight.
• Proficient in both written and spoken Mandarin language, to communicate with Mandarin speaking customers.
• Excellent knowledge of logistics, including import, export, and cross-trade.
• Good communication and teamwork abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71644 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Mon to Fri, office hours

Job Description

• Mentoring and cross-training staff with a standardized training program and documentation.
• Implementing required quality management systems to ensure customer work scope, results, and team performance meet approved SOPs and organization's safety and quality requirements.
• Participating in cost, quality, and efficiency improvement initiatives driven by the Team Lead.
• Coordinating and ensuring timely calibration of laboratory equipment.
• Maintaining good laboratory housekeeping with the team.
• Perfume compounding and material selection as per formulation.
• Updating compounding information in the Electronic Lab Notebook.
• Ensuring clean tools are used for weighing.
• Preparation for odor evaluations.
• Maintaining End-to-End (E2E) service of material management.
• Supporting the shipping of compounded materials with complete shipping documents.
• Operating and maintaining the Contexa robot.

Qualifications

• Min Diploma in Applied Chemistry/Perfumery and Cosmetic Sciences/Chemical Engineering.
• Lab internship/experience preferred

Interested candidates, kindly send a copy of your resume to: [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

• Diploma
• Customer Support / Fulfilment / Order Processing / Sales Support / Document Processing
• IMMD / Short Notice
• Alexandra Technopark

Job Scope:

• Provide customer service and admin operational support
• Serve as the main point of contact for external corporate customers and internal stakeholder
• Provide support on daily operations including registration / de-registration of corporate vehicles, follow up on renewal cases and credit card expiry date, blacklisting requests, tracking of refunds, etc
• Manage incoming phone calls and identify customers' needs to achieve satisfaction
• Build sustainable relationships and trust with corporate customer accounts
• Manage and address any corporate customer complaints or issue with product / service
• Work closely with stakeholders, to ensure the request from corporate customers are managed and delivered on time
• Generate reports
• Follow up on bad debt collection from corporate customers
• Any other duties as assigned

Requirements:

• Possess minimum a Diploma
• Minimum 2 years of customer support / fulfilment / order processing / sales support / document processing experience
• Excellent verbal and written communication
• Ability to build and sustain rapport with corporates customer and stakeholders
• Capability to identify and resolve issues promptly
• Attention to detail in handling documents and data entry
• Flexibility to adapt to changing priorities and handle unexpected situations

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

We are looking for Business Analyst / Support Specialist - Investment Management Technology (12-Month Contract basis to start with)

Role Overview:

The role is within the Investment Management Technology team in Singapore, focusing on providing specialized business analysis and support to various investment teams (such as Equity, Multi-Asset, and Fixed Income) as well as the ESG governance team. This is a highly specialized position where the individual will act as both a business analyst and a support specialist, working closely with Portfolio Managers, Traders, and other business users to ensure the smooth functioning of front office applications and electronic trading systems.

Key Responsibilities:

• Primary Point of Contact: You'll be the key liaison between IT and business users (including Portfolio Managers, Traders, and other team members).
• Team Collaboration: Working within a global team, you'll collaborate to address technical issues, ensuring efficient systems and processes.
• Problem Solving & Ownership: Taking responsibility for resolving IT-related issues and acting as an owner of those problems, ensuring smooth operations.
• Support Core Business Processes: The focus is on core business processes such as portfolio construction, order management, trade execution, trade confirmation, and settlement, all critical to the success of investment teams.
• Project Management: You’ll also be involved in managing and tracking projects, including entering tasks in JIRA and providing regular updates.
• Technology & Process Improvement: You'll work with stakeholders to translate business needs into technical requirements, while also suggesting improvements to systems and processes.
• Data & Scripting Expertise: Advanced skills in SQL (including writing stored procedures), along with data manipulation using Excel and VBA, will be essential. You will also need to write scripts for operating systems like UNIX/LINUX in Perl, Shell, Python, or PowerShell.

Preferred Skills & Experience:

• Familiarity with complex systems that connect upstream and downstream applications.
• Experience with reporting tools (Crystal, Boxi, Tableau, Power Platform) and analytics tools (e.g., Dataiku).
• Exposure to monitoring tools like AppDynamics and Splunk for system monitoring and alerting.
• Familiarity with Agile methodology for project management and collaboration.

Required Education & Experience:

• A Bachelor’s Degree and 7-10 years of experience in the financial services industry.

Argyll Scott Consulting Pte Ltd

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Contract duration: 1year

Location: Biopolis

Working hour: Mon-Fri, office hour

Salary: up to 2300

-Perfume compounding and material selection as per formulation.

-Updating compounding information in the Electronic Lab Notebook.

-Ensuring clean tools are used for weighing.

-Preparation for odor evaluations.

-Maintaining End-to-End (E2E) service of material management.

-Supporting the shipping of compounded materials with complete shipping documents.

Qualifications:

-Min. Diploma in Chemistry/Perfumery and Cosmetic Sciences/Chemical Engineering.

Has prior experience in a chemistry laboratory environment

Knowledge of good laboratory practices quality guidelines and regulations (cGMP).

Interested candidates, do submit your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Job Title: Pharma Bio Account Support Specialist

Job Location: Biopolis, Singapore

Job Type: Contract - 12 Months

Working Hours: 8:30 AM - 6:00 PM

Overview: We are seeking a dedicated and detail-oriented individual to join the Biomedical Sciences Industry Partnership Office on a contract basis to manage and engage with an expanding portfolio of public-private R&D partnerships involving multinational corporations and foreign biotech companies. The ideal candidate will provide administrative and research support, ensuring smooth account management operations and effective engagement with stakeholders.

Key Responsibilities:

• Coordinate and manage logistics for meetings, including scheduling, room bookings, and follow-ups.
• Prepare and file reports, presentations, and documentation related to account management activities.
• Handle day-to-day administrative tasks to ensure seamless team operations.
• Assist in maintaining and updating account management databases and tracking progress on engagement efforts.
• Support team members in organizing and preparing materials for account discussions.
• Conduct detailed research on company and public R&D research profiles, including capabilities, strengths, and potential collaboration opportunities.
• Stay updated on industry trends, particularly in the pharmaceutical and biotech landscape, to identify alignment opportunities.
• Work closely with team members to ensure alignment on account strategies and activities.
• Support the preparation of reports and insights to inform stakeholder engagement.

Qualifications:

• A bachelor’s degree in life sciences, biotechnology, pharmaceuticals, or a related field.
• 2-3 years of relevant experience.
• Familiarity with the biotech landscape is highly desirable.
• Strong organizational skills with the ability to handle multiple tasks and deadlines.
• Excellent research and analytical skills, with an ability to distil complex information.
• Effective communication skills, both written and verbal.

Preferred Qualifications:

• Prior experience in account management, stakeholder engagement, or partnership coordination within the biotech, pharmaceutical, or healthcare industries.
• Prior administrative experience, preferably in research, pharmaceutical, or biotech environment.

This is an outsourced role.

If you are interested, kindly send your resume (in MS Word format) to Mounika at [email protected] stating your salary expectations & availability to take it forward.

All Curriculum Vitae will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgsknand Privacy Policy at http://bit.ly/3W63rp7.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

"e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Mounika Tanuku|EA Regn. No. R22109193

RMA Consultants Pte Ltd|EA Licence No. 93C4403

About this role:

Wells Fargo is seeking a Lead Business Relationship Support Specialist- Client Service Officer to join our growing team in Singapore.

In this role, you will:

• Lead complex initiatives or large portfolio of customers and share leadership role with Relationship Managers and Service Experience Manager to oversee a portfolio of accounts
• Collaborate with executives, management, relationship managers, Service Experience Manage and other internal partners or business lines to resolve issues and achieve goals
• Identify opportunity for process improvements within the portfolio
• Review the decision process for customer accounts and evaluate the profitability and risk of designated portfolio
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures and compliance requirements
• Develop expertise in the policies, procedures and compliance requirements
• Assist with components of audit or compliance reviews and exams as required
• Verify compliance and report identified issues for resolution
• Maintain policy manuals and Business Continuity Plan documentation
• Make decisions on complex customer issues which include escalation and resolution
• Act as the customers’ main point of contact for operational questions and handle complex customer issues including escalation and resolution
• Solve issues with various operations centers, internal bank departments and outside vendors
• Identify prospective opportunities to market and oversee non-credit products to new or existing customers
• Work with Relationship Managers and Service Experience Manager to structure and execute transactions for the most complex clients, and to manage portfolio with high operating exposures
• Prepare presentations, materials and serve as a subject matter expert for the department
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities
• Partner with Service Experience Manager to resolve issues and provide status updates on implementations
• Lead team and serve as a subject matter expert for the department
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe
• Provide new hire and ongoing systems, processes, policies and procedures training
• Train and mentor less experienced Client Service Officers and may assist with their development

Required Qualifications:

• 5+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years banking experience of international business, preferably payment and trade operation’s background and relevant product experience as it applies to financial institution clients.
• Client service experience for financial institutions clients in APAC South market is advantage.

Desired Qualifications:

• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office
• Fluent in spoken and written English due to interactions across APAC South market and financial institutions clients; bilingual or multilingual is an added advantage
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently
• Exhibit strong attention to detail and organization
• Self-motivated with a strong goal orientation and can work well in a team orientated environment.
• Proficient with MS Office applications (Word, Excel & PowerPoint)

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Working hours: Mon to Fri, 9am to 6pm

This position only required to start from Mid-Sept onwards

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Job Title: After Sales Support Executive

Location: Singapore

Employment Type: Full-Time

Department: After Sales Department

Reports To: Head of After Sales

Salary Range: $3,500 to $4,000 Monthly

Job Highlights:

• Be part of a global leading wellness brand, Technogym, that powers Olympic athletes and is trusted by luxury gyms, health clubs, and elite sports teams worldwide.
• Be part of a high performing team that challenges individual growth while continuously innovating in the fitness and wellness industry.
• Access Technogym world-class fitness equipment for personal training as part of our staff benefits.

About the Company
SE Active is the exclusive partner for Technogym in Singapore & Malaysia, managing everything from equipment sales to after-sales services and warranty protection. SE Active aims to be the market leader in offering total wellness solutions in both countries, with a customer-first approach to meet fitness and wellness needs. The company's focus is on growing the brand's presence and anchoring market dominance while providing the Technogym experience by embodying its core values.

About Technogym

For more than 40 years, we at Technogym have been helping people live healthier and happier lives. If 50 million people in the world train on our equipment every day, it’s not just a matter of chance. We are the global experts of wellness, be it for fitness, health, or sports. Reaching over 100 countries in the world, Technogym has brought wellness through movement to thousands of locations around the world. Technogym produces top-notch fitness equipment found in luxury property gyms and has been the Official Supplier of the Olympic Games for nine consecutive editions, from Sydney 2000 to Paris 2024, supporting Olympic athletes in their quest for excellence.

Job Overview:

We are looking for an After Sales Support Executive to fill a critical role in ensuring customer satisfaction and operational efficiency by managing technical schedules of our field engineers, spare parts, and customer support processes. This position requires a proactive individual who can handle a variety of responsibilities, from coordinating field engineers and maintaining service contracts to resolving customer issues and managing logistics. The ideal candidate is highly organized, customer-focused, and possesses strong negotiation and relationship-building skills. If you're passionate about technology, fitness, and providing outstanding customer service, we would love to hear from you!

Responsibilities:

Team Scheduling & Resource Management

• Lead and manage forecasting and planning of the technical team’s schedules for installations, maintenance, repairs, troubleshooting, and other after-sales processes.
• Ensure the technical team’s schedules are efficient and adequately resourced.

Spare Parts Management

• Oversee requirements for spare parts and tool purchases.
• Submit warranty queries for spare parts to Technogym prior to customer replacements.
• Prepare monthly warranty claim reports and ensure accurate submission to Technogym.
• Arrange the shipment of faulty electronic parts to Technogym via FedEx for warranty approvals and refunds.

Customer Engagement & Service Excellence

• Manage client opportunities through all stages: client communication, proposal submission, contract negotiation, and maintaining accurate records in real-time.
• Ensure high levels of customer retention for existing service contracts.
• Guarantee timely and thorough resolution of client-reported issues via telephone, email, or other support channels.
• Schedule on-site visits for field engineers, including third-party service providers as necessary.
• Provide professional, high-standard support to guarantee customer satisfaction (e.g., first-time fix rates, responsiveness).

Quotations & Contract Management

• Prepare and send quotations to customers.
• Manage customer inquiries and ensure professional handling of support requests.

Logistics & Inventory Management

• Coordinate deliveries of equipment and accessories from the logistics warehouse.
• Manage spare parts inventory and ensure proper tracking and labelling of spare parts packages.
• Source local suppliers for non-Technogym parts, including upholstery shops, cable fabrications, and other specialized needs.

General Support

• Perform other ad-hoc duties and provide office support as required by the company.

Requirements:

• 3–4 years of relevant working experience.
• Some background in telesales is preferred.
• Experience in handling contracts, preparing quotations, and negotiation.
• Strong customer-oriented mindset with excellent problem-solving skills.
• Ability to work well with diverse personalities, including challenging clients.
• Exceptional negotiation and relationship-building skills.
• Highly organized, detail-oriented, and capable of multitasking effectively.

Alignment with our Core Values:

• Refinement: Living in curiosity to drive excellence and improve processes.
  • Behaviours: Curiosity and Process Driven.
• Respect: Respecting others and oneself, with humility in approach.
  • Behaviours: Humility and Self-Worth.
• Reliability: Actions following sincere commitments, accountable for words and actions.
  • Behaviours: Sincerity and Accountability.
• Relentlessness: Challenging what’s possible, thriving despite challenges.
  • Behaviours: Possibility & Resilience.
• Resourcefulness: Being creative and proactive in adding value.
  • Behaviours: Proactiveness & Creativeness.

A public listed corporation, our client is a global leader in the design, building, and operation of data centers. They are currently looking for a Sales Support Executive to join their growing corporation.

Acting as an individual contributor, the Sales Support Executive will be fronting Sales Directors by understanding their business requirements and converting it into CPQ tool for pre-sales pricing process, pricing tool and system support. Reporting to the Sales Manager, the incumbent will prepare training materials and provide training on changes of the system in support of broader digital transformation needs.

Successful candidates can expect to enjoy the close-knit atmosphere of the office, as well as the stability and resources of a respected organization that prioritizes work life balance.

REQUIREMENTS:

• Possess at least a Degree from any field
• Minimum 2 year(s) of working experience in sales support for B2B sales
• Candidates with IT knowledge or prior working experience in IT roles would be preferred
• Strong communication skills
• Knowledge of Oracle CPQ and/or Salesforce is a plus

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Building a World-Class, Diverse and Inclusive Technology Team

We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

The Fixed Income Front Office Application Support Team operates with a global footprint, ensuring comprehensive support to multiple business line across the dealer in various regions and time zones. Their primary focus is on supporting Fixed Income eTrading Applications within TD Securities, a critical area within the Capital Markets space.

This team works in close collaboration with partners at the dealer, addressing and resolving issues related to risk management, profit and loss (PnL) discrepancies, and offering challenges. Their role is pivotal in maintaining the integrity and efficiency of the trading environment.

Additionally, the team is responsible for managing and resolving issues stemming from trade execution, settlements, and audit. This includes troubleshooting and remediating issues to ensure smooth and efficient trading operation.

About This Role

This position interacts with all Fixed Income Etrading Users – using electronic trading and risk platforms like ION, Anvil, Bloomberg and customized Algo solutions – the focus of this role is to develop and implement lasting, robust technology solutions as well as support the existing application and surrounding framework.
Role And Responsibilities

• Supporting & delivering solutions to the firm's Trading & Sales desks in Asia, Europe & North America
• The Analyst will join an experienced team responsible for managing applications that offer risk, trading, and trade capture functionalities to the Business.
• The role will initially involve 2nd line application support responsibilities, engaging with a broad range of stakeholders across the Front & Middle Office, Product Control, Risk Management, Back Office, Application Development, and Infrastructure teams.
• Training will be on the job, but given the nature of the role, the successful candidate is expected to have prior experience to electronic trading technologies and have Capital Markets domain Knowledge. They must have a 'hands-on' attitude and be proactive in enhancing their knowledge.
• Systems and applications comprise vendor and in-house built tools
• Develop ad-hoc reporting tools for all business groups
• This is primarily an onsite position due to the job scope of the role.

Job Requirements

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:

Skills & Requirements:

• Must have 3+ years hands on working experience with ION and Bloomberg.
• Experience supporting various trading exchanges.
• Good understanding of electronic trading, markets, connectivity, market making, pricing and algorithmic/automatic trading.
• Front Office / trade floor support experience
• Fixed Income functional knowledge, particularly in treasuries and bond trading
• Experience in supporting front-to-back trading systems and trading desks (example G10, EM)
• Ability to assess trading systems/components to investigate trade breaks, connectivity, data, and performance issues
• Understanding of financial markets and products, in particular Fixed Income markets.
• Must have experience working with developers, business analysts, and infrastructure support teams.
• Working experience with the following technologies: Linux RH, Windows Server, Oracle, MS SQL, Python
• Willingness to work from 7am to 4pm SGT Tuesday ~ Friday. Rotational shift within team, to start work at 5/5:30 am on Mondays following Sydney DST changes. Rotational On-call, weekend, bank holiday coverage is expected.

Skills Category

• Experience with Solace, Mongo DB, ITRS, Autosys
• Knowledge of cloud technologies including Azure
• Scripting, SQL and/or experience in programming languages such as Python
• Knowledge of IT project & development lifecycles (SDLC), agile methodology, and ITIL
• Computer science or Mathematics degree desired

We’re looking for a Senior Sales Enablement Specialist who is passionate about the Wise mission – money without borders. You’ll be a part of the Wise Platform team, leading the most impactful projects and programmes of work in order to expand our growing list of global partners, helping us deliver world class payment service solutions to our partners and their customers across the APAC region

Wise Platform is a sub-team in Wise which empowers banks, fintechs and enterprises to build global payments solutions through their own channels. We’ve launched partnerships globally, with the likes of Standard Chartered, Google Pay, Aspire, Xero and Mandiri, and today have 70+ global banks and platforms connected and powered by Wise Platform.

Job Description

As Senior Sales Enablement Specialist, you will play a pivotal role in the Sales Enablement function by supercharging the success of our sales teams, equipping them with the tools, resources and knowledge to exceed our goals. Your focus will be on increasing deal-flow velocity through the creation and management of sales collateral such as thought leadership content, white papers and engaging pieces of work that can challenge the position of cross-border payments in a competitive landscape and amplify our sales message.

You will also support our sales colleagues as a subject matter expert at conferences, events and on specific opportunities where you join sales meetings to assist winning new partners or expanding existing partner revenues. You will work cross-functionally with Sales, Product, Marketing, Delivery and other teams to ensure maximum velocity is achieved through our sales cycle. Your efforts will directly impact our revenue growth by enabling our commercial teams to sell more, better and faster

Your Mission:

• Define the key issues that exist within the region in relation to the servicing of cross-border payments for consumers, small to medium businesses and large platform enterprises . Build and maintain a strategy that positions Wise Platform, our products and services as the solution to these issues.
• Develop and maintain a target list of accounts that fit with our GTM approach in the region and our overall Wise Platform strategy, sharing and refining with the regional lead as appropriate.
• Work closely with our marketing and product teams to develop a comprehensive commercial playbook that will enable an efficient and transferable launch into a new market or new product.
• Develop and maintain sales collateral that addresses these issues in collaboration with Marketing, such as white papers and thought leadership content to challenge the status quo of cross-border payments.
• Create an evolving competitor analysis document that highlights the strengths, weaknesses and opportunities of our key competitors in comparison to Wise Platform.
• Support the creation of internal and external sales collateral that will form part of our sales playbook - delivering a consistent and compelling message to our sales teams and partners.
• Help to maintain our knowledge management platform as a single source of information, collateral and data. Ensure our content is accurate and up to date by collaboration with various stakeholders such as Product and by adhering to our control framework.
• Assist with the creation and management of our RFP content library to streamline our response process.
• Work closely with our regional Sales Co-ordinators to ensure consistency of delivery and Sales Enablement support across all regions.
• Provide subject matter expertise to our sales team by joining partner opportunity meetings / workshops and industry conferences.
• Use data, market insights and industry trends to enhance our sales messaging for specific opportunities.
• Contribute towards additional projects that will advance both the Sales Enablement and sales functions within Wise Platform.

Qualifications

• Proven track record of supercharging revenue through sales, sales enablement or strategy roles.
• In depth knowledge of the banking and payment industry with experience in working in or with banks or fintech companies.
• A “payments expert” with a great understanding of payment landscapes around the world, their nuances and how they interconnect.
• Experience in building and maintaining sales collateral, through deep understanding of key messaging, product capabilities and data/market insights.
• You enjoy engaging with and presenting to customers across multiple levels of seniority up to c-suite or board level in a large/complex deal environment.
• Detail-oriented and organised with the ability to prioritise and manage multiple tasks simultaneously in a complex environment.
• Excellent communication and interpersonal skills.
• Self-motivated and able to work independently with minimal supervision.
• A proactive and creative thinker who can contribute fresh ideas to the team.
• Resourceful and entrepreneurial: You enjoy building and iterating, and don’t mind getting into the weeds.

Additional Information

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Also, qualifications aren’t that important to us. If you’ve got great experience, and you’re great at articulating your thinking, we’d like to hear from you.

And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Technical Support Engineer

IMMEDIATE VACANCY

Position: Technical Support Engineer

Location: Kallang Pudding Road (Singapore)

Duration: Permanent

Industry: IT Industry

Key Responsibilities

• Provide on-site and remote technical support (Level 1/2) to end-users, including installations, configurations, and troubleshooting hardware & software, OS (Linux/Windows/ Mac) and network issues.
• Respond to IT support tickets and service requests in a timely manner, ensuring thorough documentation and resolution.
• Collaborate with the IT team to implement and maintain IT infrastructure, systems, and policies.
• Monitor and maintain inventory of IT equipment and supplies.
• Support remote users through various communication channels, including phone, email, and remote desktop tools.
• Troubleshooting and Diagnostics, Conduct Preventive Maintenance as specified and on schedule.
• Dispatching IT equipment to remote users and other facilities.
• Occasionally required to work after regular hours and or specific Stand-by duty, in line with the global business needs.
• Perform overtime when required for Meetings, Projects roll-out, etc. due to the line of business.
• Assist the support team, if needed, to perform 24×7 Stand-by (No Shift work is required).
• Any other Technical related tasks.

What You’ll Need

• Ability to work efficiently in fast-paced, high-volume, multi-tasking environments while remaining calm and poised under pressure.
• Experience installing, configuring, Printers/Scanners and providing application support.
• Experience providing Level 1/2 support for Network and System Administration.
• Ability to diagnose and resolve basic technical issues.
• Experience in server system administration platforms (server technologies, hardware) and networking technologies (routing, switching, VPN, firewalls, WiFi).
• Understanding and basic knowledge of common end-user hardware (laptops, keyboards, printers, VoIP devices, mobile devices, USB devices, etc.)
• Good communication skills (verbal and written) valuing customer oriented and cool temperament.
• Strong problem solving and analytical Skills.
• Priority will be given to Singaporean and Permanent Residents and able to smart immediately.