• Working location at Sembawang

• Working hour: 9am – 6pm (Mon – Fri), 9am – 1pm (Sat)

• AWS + Variable Bonus + Excellent Welfare & Benefits

• Well Established FMCG Company

• Training will be provided

• Candidate speaks in Japanese to liaise with Japanese customers will be advantageous

Job Scope

• Sell our products and/or services to local, B2C & overseas clients
• Ensure proper documentation and packaging for overseas shipment
• Build and maintain relationships with new and existing clients
• Handle customer feedback & complaints
• Maintain records of all sales leads, activity, order history and pricing
• Submitting monthly forecasting report to purchaser
• Generate sales report for submission to management
• Sales coordination including assisting sales team to arrange customers appointment, handling urgent calls, sales emails and messages when sales representatives are unavailable.
• Handling orders by phone, email, SMS or mail and checking the orders have the correct prices, discounts, MOQ.
• Inputting orders to company’s system, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Ad-hoc duties as assigned

Requirement

• GCE O Level & above
• 0 – 2 years related experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Client: Sales Manager (Marine, Shipping, Vessel)/ Business Development Manager (Shipping)

Our esteem client is looking for a Client: Sales Manager (Marine, Shipping, Vessel)/ Business Development Manager

Incumbent is required to build an international business portfolio, maintain, expand, establish and build enterprise strategic growth and partnership. It is paramount to drive international business development and growth.

Job Scope:

• Plan and execute Sales business Strategies to achieve products solutions in the Marine, Shipping, Vessel industry.
• Handle Marine/Shipping products and services.
• Enterprise Solutions and Professional Services with a well-established sales network and a consultative selling approach.
• Good handling contacts in the Shipping / Marine Industry.

Requirements:

• Strong experience in handling Products & Services in the Marine/ Shipping industry.
• Solid selling experience in Products & Solutions.
• Track record in Strategic Planning, Account Management, and Sales Management.
• Good Customer focus, such as Ship Owner, Ship Management or Shipyard experience.
• Experience in handling Ship Owners/ Shipyard/ Ship Management.
• Solid experience in sourcing/ hunting for new accounts.
• Good SEA coverage – SEA ( Singapore, Indonesia, Thailand, Philippines, Vietnam, etc.
• Demonstrated strong Contacts/ Account management/ Business Development, Stakeholder Management and Client Management.
• Possess strong Shipping/ Marine Contacts.
• Minimum 5 years of Account Management experience in the Shipping industry.
• Track record in handling accounts in the Marine, Shipping, Vessel industry.
• Strong Shipping Technical Background and possess good contacts with Ship Owners / Managers in SEA
• Experience in handling Fleet Managers n Technical Manager.
• Minimum Degree in Shipping/ Marine field.
• Excellent interpersonal and communication skills.
• Able to multi-task and work under stressful environment.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Order:780429

Job Responsibilities:

• 90% Hunting, 10% Farming
• Establishing and researching for new business opportunities in Singapore's semiconductor, electronics components, or biomass/recyclables industries
• Possess extremely strong relationship and connection with Singapore semiconductor, electronics, and/or biomass/recyclables market
• Utilize their business relationship and connections to sell and market the company's items
• Oversee and lead all aspect of sales and marketing activities
• Possess both proven experience in sales and a high level of technical expertise
• Swiftly liaise with vendors in either Japan or other overseas partners to solve any issues that arise
• Conduct day-to-day communication with clients, identifying their group-wide requirements
• Budget planning, profit and loss management, cash management and analysis of the businesses of the company and report to management
• New Business development and creation for the 3 markets mentioned above
• Any ad-hoc duties assigned

Job Requirements:

• Min 3 years' B2B hunting sales experience in the trading industry handling raw materials, preferably natural resources and mineral products
• Experience in customer proposals and negotiation, procurement, product, quality control, delivery and bill collecting
• Good experience of new business development and hunting sales

[Advantage]

• Good knowledge of the latest market information for either one of the 3 markets (semiconductor, electronics, and/or biomass/recyclables industry)
• Experience working for a Japanese trading company

We are regret that only shortlisted candidate will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name : Esther Quak Soo Chin

EA Personnel Registration Number: R21101335

EA Licence No :07C5771

The Web Browsers Services Support Engineer will support web browser technologies across Windows 10 and 11 operating systems, ensuring seamless functionality and providing expertise in incident and service management.

Responsibilities:

• Act as the primary point of contact in Asia for tier-3 browser-related support, including incidents and service requests.
• Collaborate with Lines of Business, Program Managers, and Application Owners to ensure compatibility and functionality of web applications on preferred browsers.
• Maintain and update baseline settings documentation for all browsers across platforms.
• Configure and manage Intune CSP and related policies.
• Handle support tickets in the ServiceNow platform for incidents, service requests, changes, and problems.
• Develop and update Knowledge Base articles related to web browsers.
• Work with the Packaging Team for deploying browser front-end technologies.
• Troubleshoot complex browser issues and liaise with vendors for resolution.

Technical Requirements:

• Solid understanding of web browser technologies (e.g., MS Edge, Chrome, Safari) on Windows, MacOS, and Linux.
• Proficiency in Microsoft Endpoint Manager (MEM), especially Intune, with knowledge of the Autopilot process.
• Understanding of MEM Windows applications fundamentals and Microsoft registry.
• Knowledge of Microsoft Entra and Azure Active Directory fundamentals.
• Intermediate-level scripting skills in Microsoft PowerShell. Expertise in MEM, Intune policy, GPO configuration, and CSP integration with third-party browsers.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

• Position: Desktop Support Engineer (Band 1)
• Working Location: Tuas / Jurong / Changi (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,600-$2,800

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

#NEW#IT Trade Support Officer - Rolling Contract

Join a dynamic team within a global leader in commodities trading, with operations in over 70 countries. This organization is at the forefront of the comodities transition, delivering innovative solutions and managing one of the most diverse energy portfolios in the world.

Role Overview
We are seeking an IT Application Support Officer to be based in Singapore. This role focuses on maintaining trading platform stability, providing user support, and collaborating with global teams to enhance system performance.

Key Responsibilities

• Monitor and ensure system stability and performance for trading platforms.
• Resolve technical incidents, document solutions, and coordinate with global teams for advanced issues.
• Manage configurations such as access, order routing, limits, and broker connections.
• Support users across pre-trade, trade life cycle, and post-trade processes.
• Participate in the Business Continuity Plan and ensure seamless operations.
• Contribute to the continuous improvement of monitoring tools and operational procedures.

Requirements

• A degree in IT Engineering, Mathematics, or a related discipline.
• 2-6 years of relevant experience in an IT trading / Front Office trading environment.
• Familiarity with trading or portfolio management processes
• derivatives or commodities knowledge is a plus.
• Proficiency in:Windows environments, SQL, and scripting.
• Live system monitoring and large-scale application support.
• Strong analytical, problem-solving, and communication skills.
• Fluent in English.

Location: Singapore. Occasional travel to Europe may be required.

Be part of a forward-thinking company shaping the future of energy and trading. If this opportunity aligns with your skills and ambitions, we’d love to hear from you!

Please contact [email protected] for more information

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1768258

Our client is a leading educational institution, providing a holistic education based on the UK National Curriculum.

• Assist the Senior School’s Music team with a wide-ranging curriculum, extracurriculars, and an active schedule of performances.
• Accompany various groups and take charge of creating performance chances for Senior School students.
• Arrange and sequence music for diverse ensembles, fostering a welcoming atmosphere where students are motivated to explore, perform, and support each other.
• Coordinate and promote the yearly "Battle of the Bands" alongside the Music Department and lead select agreed-upon music activities outside regular classes.

Requirements:

• Diploma in Music/Arts or equivalent.
• At least 2 years of experience in supporting music learning, with a focus on piano.
• Proficient in LogicPro and Sibelius
• Strong piano skills with good ensemble and arranging skills.
• Capable of adapting to diverse student age groups and various teaching approaches.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The Services required are set out as follows:

1) Cleaning and tidying of college areas:

- General Office

- HOD Room

- Staff Room

- Meeting Rooms

- Staff Pantries

- Lift Lobby and

- Toilets

2) Hostel:

- To escort contractor (ad-hoc or term) to respective locations for

repair and maintenance

- To check for any common area defects

- To carry out gardening works, Eg. water potted plants

- To carry out cleaning works for rooms, including preparing bedlinens for new ad-hoc check-in

- To carry out cleaning works for common area, Eg. wet area, lift

lobby, office, meeting room, toilet, empty recycle bins (NEA bluboxes) etc

- - To store keep the luggage room, such as bed linens, tools and

spare parts for ad-hoc repairs

- General maintenance such as changing of filter for air purifier,

maintenance and replacement of vacuum cleaner bags etc

3) Any other duties as assigned by Officer-in-charge

• Assist in preparing materials and equipment needed by teachers for all curricular and co-curricular activities.
• Assist teachers in distribution and collection of worksheets and notes, materials, and equipment to ensure smooth running of activity.
• Assist in preparation of laboratory apparatus, equipment,and teaching materials for scheduled laboratory activities.
• Assist in classroom management in the science lab (e.g group work activities)
• Responsible for the setup, clean up and general maintenance of the science laboratories and Science areas.
• Assist in maintaining the Science lab equipment and resources (stock-taking)
• Assist teachers in ensuring students’ safety in the labs and during fieldtrips.

Other Duties:

• Assist in school duties when necessary.
• Assist and support in the running of school activities involving pupils.
• Assist in providing frontline counter duties (e.g., answering phone calls, contacting parents of pupils who are unwell and need to be taken home
• Perform any other duties as assigned by Principal/ Vice
• Principal/ Key Personnel

We are a wholesaler and Retailer (including online) of Children's Books and Toys.

Besides our own online store, we are also selling locally via Shopee and Lazada

Our Website:-

Website: https://www.elmtreebooks.com

• Working Hours:
• Monday to Fridays :8.30 am to 6.00 pm
• Medical Benefits
• Discounts
• (If you prefer flexi - hours - please indicate which days or only am or only pm , etc)

Responsibilities:

E-Commerce :-
Upload product listings / images
Update Pricing and Inventory
Packing E Commerce Orders
Respond to eCommerce customer inquiries
Order Processing / Fulfilment

Related:-
Enter Bills / Credit Notes into Quick Books Online
Related Administrative Duties
Other ad-hoc duties as assigned

After some experience, to learn :-
Manage online promotional activities such as Shopee and Lazada campaigns.
Maintain and update product listings across platforms.
Ensure accurate pricing, inventory, and product availability.
Upload new product listings and optimize descriptions.
Post Social Media like Facebook , instagram, etc

Requirements:

• Min O Level / Diploma (or related experience would be considered)
• Experience in Shopee, Lazada and/or TikTok would be advantageous
• Familiar with at least one image editing software like Canva.
• Work as a Team
• Microsoft Excel
• Friendly
• Good interpersonal communication skills
• Good time management skills
• Initiative, well organized and meticulous.
• Independent

Please email to [email protected] and please provide the following information in resume:

• Reason for leaving last/ current employment
• Last drawn salary
• Expected salary
• Notice period

• MNC
• Basic $1800 - $2400 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Changi
• Working days: Monday to Friday

Job Responsibilities:

• Picking and packing customer orders for despatch and / or shipping tasks
• Move stocks around either by provided trolleys and / or hand-pallet jacks
• Receive goods and put away to storage locations
• Carry out inventory cycle count as and when required to
• Ensure any manual lifting and manoeuvring of products is carried out in accordance with manual handling procedures
• Operate in a safe manner complying with all Health, Safety and Environmental requirements to ensure own and safety of others
• Keep the Management informed of any discrepancy, abnormality, and potential safety hazard(s), whether it is work or non-work related
• Keep areas of work clean and tidy to ensure operational efficiency, where daily housekeeping is mandatory
• Any ad-hoc duties

Requirements:

• Min 1-year relevant experience
• Experience in warehouse shipping, able to reply email and work on excel

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description:

• Registration of patient’s visit, issuance of queue ticket, retrieves or create patient records and assist in any administrative work required at front counter
• Billing enquiries and cashiering duties
• Schedule follow-up appointments for patients and advice on the necessary tests / investigations
• Assist in preparing clinic reports
• Liaise with doctors, nurses and internal departments on any clarifications for patient matters
• Assist in counter closing

Job Description

• Min N/O/A levels/ Diploma
• No Experience needed/ Full training and guidance will be provided during work
• Must be able to commit to a minimum of 3 months
• Able to start work immediately as positions are urgent

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: Clinic Assistant)

Thank You.

Leon Leong De Cong

R1551708

Recruiter's Ref Code: #HDC

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Position: Desktop Support Engineer (Band 1)
Working Location: Jurong / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

• Well Established Organization
• Basic $2000 - $2600 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Bishan
• Working hours: 9.00am to 6.30pm (Tuesday to Saturday)

Responsibilities:

• Responsible for administrative matters
• Required to perform front-line customer service tasks such as answering enquiries and following up with email correspondences, etc.
• Co-ordinates, receives and monitors applications for courses, projects and activities at the Area level.
• Prepare claims submission documents for courses, activities, and events and monitor related expenditure.
• Sources for vendors in accordance with the needs of related courses, projects, events and activities assigned budget and prepares Call for Quotations where necessary.
• Supports activities and events as needed.
• Monitor and update office supplies and inventories.
• Submits monthly reports
• Any other duties assigned

Requirements:

• Possess experience in admin related role
• Physically active and interested in outdoor activities (need to organised/participate in outdoor activities)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Good knowledge of school systems such as School/Student Information Management System (SIMS), Content Management System (Joomla, Drupal), and Learning Management System (Moodle)
• Handle internal mailbox relating to issues on applications coming from internal counterparts such as teachers, administrators, students, etc.
• Able to read and understand issues and escalate to relevant channels and L2 application support
• Diagnose, troubleshoot, and resolve application issues
• Plan and gather new requirements from stakeholders and write the Business Requirements Document (BRD) and work with the vendors to develop the solutions
• A responsible individual who will hold self-accountable to follow through issues
• Good written English that can effectively communicate the resolution back to the requestor
• Work in a School environment
• This is a temporary job, to stand in for a full-time staff who is going on maternity leave from 13 Jan - 31 Jan 2025

Location: Macpherson
Working hours: Mon to Fri, 8.30am to 5.30pm & Alternate Sat, 8.30am to 12.30pm
Salary: Up to $4,500

Job description:
• Oversee the productivity and ensure efficiency within the Admin Support team.
• Communicate with bank customers and internal production team on a daily basis.
• Prepare reports on card statuses and inventory levels to the banks as well as monthly billing reports.
• Attend monthly service level meetings with the banks and participate in project meetings with bank representatives.
• Engage in negotiation discussions with the banks.

Requirements:
• Minimum Diploma
• Minimum 3 to 5 years experience in admin support or customer service required
• Relevant experience in leading a team would be advantageous

To apply, kindly email [email protected] with your updated resume.

Sylvie Yong Ying Ying (R1769137)
The HR Ecology Pte Ltd (13C6391)

Our Client is seeking Microsoft 365 Support Engineer to join their growing IT team. The ideal candidate will have strong experience in administering and troubleshooting Microsoft 365 services, ensuring the seamless operation of key productivity tools, and delivering exceptional support to users. As a Microsoft 365 Support Engineer, you will work closely with both end-users and IT teams to resolve issues related to Office 365, Teams, SharePoint, OneDrive, and other Microsoft 365 services, while ensuring optimal system performance and user satisfaction.

Key Responsibilities:

• Provide support for Microsoft 365 applications, including Microsoft Teams, SharePoint, OneDrive, Exchange Online, and Exchange On-Prem
• Resolve escalated service requests and incidents from the help desk or end-users related to Microsoft 365 application.
• Assist in the configuration and setup of Microsoft 365 environments, including creating and managing groups, security policies, and conditional access.
• Collaborate with local and regional IT teams and third-party vendors for troubleshooting, patch management, and issue resolution.

An ideal incumbent would possess:

• More than 2 years experience in Microsoft 365 applications
• Strong troubleshooting experience in Exchange on-prem and Exchange Online
• Prior experience in Mimecast or Proofpoint
• Problem-solving and troubleshooting skills
• Excellent interpersonal and communication skills to support regional end-users
• Able to work well in a team environment

If you are interested, click APPLY or email me your resume at [email protected]

Let's speak so then I can share more about this interesting opportunity.

Felicia Romli (R1872446)

KOS International

EA License No. 23S1522

• Well Established Company

• Working location at Woodlands, Senoko

• Working hour: Monday - Friday (8am – 5.30pm) & Saturday (8am – 12pm)

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Provide technical/ IT Support.
• System Hardware Integration.
• Liaise with client for the project.
• Access Control/ FR Installation & Configuration.
• Service Team Support.
• API Integrate for device.

Requirement

• Diploma / Degree in Computer Science and Technologies or equivalent.
• 2 - 4 years of relevant working experience
• Possess Class 3 License is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

Criteria :

1. At least 2 years IT Service Desk experience or,

2. At least 1 year in IT Remote Support experience or,

3. At least 1 year IT Onsite/Desktop Support Experience

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

We are looking for a Product Specialist to join one of our Central teams focused on Tooling Excellence.

This role offers an exciting opportunity to drive impactful projects that improve processes and tools, delivering measurable results for our operations and customers. If you enjoy solving complex problems, collaborating across teams, and turning data-driven insights into actionable improvements, we’d love to hear from you!

In this role, you'll add to Wise mission by:

• Deliver Process and Tooling Improvements: Lead medium-sized projects from start to finish, including scoping problems, planning timelines, collaborating with teams, and ensuring timely delivery of solutions.

• Optimize Processes: Identify inefficiencies in current processes, propose solutions based on data and feedback, and design improvements to increase team efficiency.

• Use Data to Drive Decisions: Analyze performance metrics and trends to monitor project success, identify risks, and provide updates to stakeholders.

• Collaborate Across Teams: Work closely with product, engineering, and operations teams to implement new tools or enhance existing ones, ensuring alignment with company goals.

• Support Stakeholders: Translate customer and team needs into actionable requirements, helping operational teams execute solutions that reduce manual work and improve the user experience.

• Manage Risks: Partner with risk teams to ensure compliance and mitigate potential challenges related to tools and processes.

• Communicate Effectively: Share updates, present results, and maintain alignment with internal and external stakeholders throughout project lifecycles.

• Mentor Team Members: Contribute to the development of peers and junior team members through knowledge sharing and guidance.

We’re looking for someone who brings:
 

• Product Sense: Strong understanding of user needs, with the ability to design and improve processes and tools that enhance the customer experience while meeting business objectives.

• Project Management: Proven experience managing projects end-to-end, including scoping, planning, and stakeholder coordination.

• Analytical Skills: Proficiency in SQL and data tools to set KPIs, track progress, and measure outcomes.

• Problem-Solving: Strong ability to break down complex challenges into actionable solutions aligned with business goals.

• Stakeholder Engagement: Excellent communication skills to influence, align, and collaborate across diverse teams.

• Process Design: Experience optimizing workflows and tools to enhance efficiency and user experience.

• Ownership: Proactive in driving initiatives and taking accountability for results.

• Adaptability: Resilience in navigating change and adjusting priorities in a dynamic environment.

• Team Collaboration: Experience mentoring or supporting team members to foster growth and knowledge sharing.

Why Join Us?

This is a unique opportunity to make a tangible impact on processes, tools, and customer experiences while developing your skills in a collaborative, innovative, and fast-paced environment.

Along with your resume, please submit a cover letter explaining why you’re excited to join Wise and how your skills and experience align with this role. Please note that applications without a cover letter will not be considered.