Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

Purpose of the Job

Sulzer Chemtech’s expanding licensing portfolio is delivering exciting new low-carbon solutions to customers as they navigate the ever-changing world of sustainability. Our client base faces challenges from multiple fronts and are turning more and more to technology-providers for a roadmap that will lead them to a successful future. This requires us to be more creative and more responsive than ever before as we work as a global team to propose and sell our product, technology, and service portfolios. We are looking for a Senior Technical Sales Engineer that understands customer needs in providing technical support and crafts winning proposals in support of sales strategies with the help of team members and technology experts.

Your main tasks and responsibilities:

• Will be part of Global Technical Sales team led by Technical Sales Director
• Responsible for generating proposals independently most of the time working with guidance from Technical Sales Director
• Study customer’s specifications: review, interpret, understand, and identify bid requirements.
• Prepare complete deliverables for the full technical proposal producing simulations, material balance and utility requirements, Process Flow Diagrams, equipment sizing and design, Capital Cost Estimation
• Attend customer proposal review meetings as needed, presenting the technical details as required.
• Support commercial sales team based in China with technical inputs for customer sales visits and travel with them as and when needed.
• Develop opportunities with a focus on increasing market share and identifying new opportunities for Sulzer;
• Correct usage and timely update of CRM tool
• Drive the company’s risk management process for quoted opportunities
• Deliver Order intake results to meet annual targets.

To succeed in this role, you will need:

• Bachelor Degree in Chemical Engineering / Business or Equivalent.
• 5 to 8 years of experience in refinery, petrochemical, and downstream industry with basic understanding of process configuration
• Proficient with process simulation and design software’s like PROII, HYSYS, Aspen Plus etc.
• The ideal candidate has relevant sales experience in licensing and is passionate about technology, customer relationships, and results.

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom and the United States.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Identify and pursue new business opportunities and developing strategies to increase sales.

Manage and ensure achieving monthly sales target.

Ensure consistent and abundant monthly sales in pipelines.

Build and maintain excellent relationship with clients and business partners.

Research and understand the changing dynamics impacting businesses.

Generate creative ideas to capture additional market share.

Open to Singaporeans only.

Requirements:

Own car with minimum 3 years of relevant working experience in packaging industry preferred.

Diploma or equivalent qualification in Sales and Marketing an advantage.

Ability to identify and pursue new business opportunities and develop strategies to increase sales.

Proficient computer skills, including MS Word ad Excel.

Able to communicate in English and Mandarin to liaise with English / Chinese speaking associates.

R & T RECRUITMENT MANAGEMENT

12C5922

88669633

Working Location: Raffles City / Wisma

Days: 5 Days Work Week

Good Remuneration Package

Attention all skincare lovers! We are currently seeking talented candidates to join our team as sales associate for new stores. Our brand encompasses body care, skincare and home spa collections, carefully developed with the knowledge of nautral botanicals from traditional herbal medicine and scientific research. Using the finest natural active ingredients, along with a holistic approach to well-being, our products help restore the natural balance of the body and mind.

Key Responsibilities

1.Customer Service:

• Greet customers in a friendly and welcoming manner.
• Assist customers in finding products and providing product recommendations based on their needs.
• Answer customer inquiries and address any concerns or complaints promptly and professionally.
• Ensure high levels of customer satisfaction by providing attentive and personalized service.

2.Sales Generation:

• Actively engage with customers to promote products and drive sales.
• Demonstrate product features and benefits to customers.
• Upsell and cross-sell products to maximize sales opportunities.
• Meet or exceed sales targets and goals set by management.

3.Product Knowledge:

• Stay up-to-date on product knowledge, including features, benefits, and pricing.
• Educate customers on product specifications and usage.
• Assist with inventory management by monitoring stock levels and replenishing merchandise as needed.

4.Store Maintenance:

• Ensure the store is clean, organized, and well-maintained at all times.
• Merchandise products on shelves and displays according to company guidelines.
• Assist with opening and closing procedures, including cash register operations and security protocols.

5.Team Collaboration:

• Work collaboratively with team members to achieve store goals and objectives.
• Communicate effectively with colleagues and management to address any issues or concerns.
• Contribute to a positive and supportive work environment.

Job Requirements

• No Requirement

Job Types: Full-time, Part-time, Permanent, Contract, Temporary, Student job

Expected hours: No more than 44 per week

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Holidays
• Shift system
• Weekend availability
• Work Location: In person

Job Types: Full-time, Part-time, Permanent, Contract, Temporary, Student job

Pay: $11 - $13 / hour

Schedule:

• Day shift
• Holidays
• Shift system
• Weekend availability

Experience:

• Sales: 1 year (Preferred)

Work Location: In person

Summary of role requirements:

• Flexible hours available
• No experience required for this role
• Sponsorship not available
• Expected start date for role: 30 November 2024

Responsibilities

• Responsible for the development of all channels and sales. Implement and complete the sales targets, distribution standards set by the company
• Formulate effective and feasible incentive policies. Communicate with customers, follow up and implementation. Grasps sales trend and regularly update to superior
• Regularly collection of competitive product information, sales strategies, customer’s and vendors feedbacks. Report to immediate superior with reference opinion (weekly / monthly summary)
• Responsible for following up on maintenance and replacement service of customers on after sales to ensure high efficiency and customer service
• Maintain good communication skills with customers as well as suppliers/vendors
• Responsible in helping customers increase their awareness of arrangement of prices. Strictly implement the price control, promptly solve problem and report to immediate superior if found any difficulties faced
• Placement of items / display standard must be coordinated and based on company’s requirement and permission

Requirements

• Working in smartphone domain (or high-tech hardware industry) is preferred, minimum 2 years of working experience in the similar position is preferred
• Bilingual is preferred (in order to build and strengthen the relationships with English and Mandarin speaking clients, outlet’s personnel, and relevant parties to ensure smooth operations e.g. promotion arrangement, stock ordering, replenishment, etc.)

Job Responsibilities

• Greet and assist customers
• Respond to customer inquiries and complaints
• Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods
• Inventory stock and reorder when necessary
• Instruct staff on how to handle difficult or complicated sales
• Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions
• Formulate pricing policies and accuracy
• Attend trade shows to identify new products and services
• Coach, counsel, recruit, train and discipline employees
• Approve contracts with vendors
• Utilize information technology to record sales figures for data analysis

Job Requirements :

Proven experience as supervisor or relevant role.
Professional and pleasant personality
Able to work on weekends and public holidays
Able to work at night shift and split shift

Sales Supervisor Job Description Template

Our growing company is seeking to hire a sales supervisor who will be responsible for managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the activities and performance by tracking sales goals, setting individual sales targets.

Experience in business or a related field is required. In order to succeed in this role, you will need excellent communication skills. Previous experience in a sales-related role is a plus.

Sales Supervisor Responsibilities:

• Meeting planned sales goals.
• Sales target to hit
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Sales Supervisor Requirements:

• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Good written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

What you will do:

Promote the JCI Marine Solutions full range of Solutions for Production systems, Fire Protection Systems, HVAC systems & Through Life Mature Asset Services to key End Users, decision makers and influencers within defined territory Singapore/ Malaysia marine, offshore, oil & gas markets. Promote and Increase Awareness of JCI Marine Solutions. Collaborate and coordinate activities across L-Tyco & L-JCI Marine Solutions Teams. Maximise Project awareness to all JCI Marine Solutions Teams. Working with the Branch Manager/Sales Manager to implement the agreed strategy for Business development and the promotion JCI Marine Solutions. Work alongside the Sales and Engineering teams to create and develop a strong platform for new build sales within Southeast Asia Marine & Offshore markets. Identification, delivery and conversion of sales opportunities.

How You Will Do It:

• Be responsible for promoting JCI as the Industry Leader together with our full range of fire solutions to key decision makers and influencers within the Marine & Offshore market places.
• Target and develop key End User relationships across each of the regions. In particular those associated with the Marine & Offshore.
• Develop an understanding of the Local Authorities and their associated regulations and company registrations required in association with each of the solutions we take to market.
• Identify, lead and coordinate JCI efforts to obtain local Authority and End User product / solution approvals
• Long term goals will include developing a strategy and platform by which we are able to target new installation sales opportunities for JCI within the territory.
• Responsibility for the development and achievement of the JCI Business Development and Growth Plan, including specific sales objectives and financial targets.
• Identify potential and develop those accounts within territory that have a mind-set and can add value as Key Account Service Partners.
• Further develop existing and identify / target new Customer relationships and projects in order to promote JCI and generate new build business for the complete JCI Fire businesses.
• Develop and maintain a high level of opportunity conversion by maximising strong relationships with potential Customers and decision makers / influencers.
• Responsibility for the JCI Management of Third Party (3P) Relationships in Country.
• Full adoption of the company CRM tool – Salesforce.com.
• Liaise with Sales & Operations team and work effectively as part of the JCI teams to achieve the booking targets assigned.

What We Look For:

• Diploma/Bachelor Degree, preferably in Engineering discipline.
• Experience working in an Oil, Gas, Marine and Energy Market Place.
• Experience identifying, contacting and promoting the solutions of a large enterprise to Local Authorities, End Users and market decision makers.
• Ability to communicate both internally and externally at high levels.
• Customer focused orientation with strong influencing and negotiation skills to gain wide acceptance.
• A high level of Business Acumen with strong strategic agility.
• Systematic and Logical with a drive to achieve goals and objectives.
• Must thrive in challenging situations and work within the parameters of the organisation.
• Preferably with some knowledge of Production systems, Fire detection systems, Gas Suppression systems, Water and Foam systems.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Mon to Fri 9am - 6pm

Job Requirements

• Assist the CEO and Director of the company in responding to emails from the customer

• Assist in sales by generating and following up on business leads

• Identify potential customers, reach out to them with business proposal etc

• Follow-up via emails and phone calls and assist with enquiries

• Support client acquisition and retention by understanding customer requirements

• Work closely with the Sales Support team in a fast-paced environment to execute sales activities

• Performing administrative tasks such as filing, data entry and answering phone calls

Requirements :

• Technical knowledge of telecommunication equipment or IT will be an added advantage

• Must be driven, resourceful and collaborative

• Min Diploma holders. Degree in electrical or electronics will be an added advantage

• Possess right attitude to learn and support

• No specific technical knowledge or skill is expected in this role

Job Description

1) Manage and coordinate multiple KAs and responsible for commitment of contract delivery indicators and satisfaction to KAs. Lead business reviews on operation performance and review KPI to achieve requirement and enhance customer satisfaction.

2) Act as customer’s main point of contact to ensure the issue raised are dealt appropriately and be proactive for account management.

3) Proactive for troubleshooting, escalate customer’s pain point and resolve the issues within timeline.

4) Maintain good relationship with customer and related department.

5) Participate for customer related activities; sales, CS, billing, legal, operation, pricing, debt collection etc

6) Update SOPs regularly and share best practices sharing with team members.

7) Sourcing venders for cost reduction plan and provide advises to operation to meet customer requirement.

Requirements

1) Customer-oriented, responsible, positive and pro-active

2) Min. 3 years’ experience in after sales support for KAs of logistic industry. Ability to successfully drive problem solving as a priority

3) Have good data analysis skills and customer service awareness; Have good communication

4) Bachelor degree and relevant work experience. Priority will be given to those with background in international freight logistics and overseas warehouse supply chain services;

5) Priority will be given to candidate who is able to start immediately.

6) Proficient in Microsoft Office.

7) Be fluent in Mandarin and English writing and oral speaking.

6 working days (Roster)

8 hours per day

Job description:

- Demonstrate and explain products in order to persuade customers to purchase products

- Identify interested and qualified customers in order to provide them with additional information

- Distribute promotional materials in a friendly, approachable manner

- Exhibit in-depth knowledge of our products

Leaflet flyers, hang posters and etc. to promote our product

- Maintain positive client relationships

- Report on outcome of promotional projects

Job Requirements:

- 3 to 5 years sales promoter experience in similar industry

- Experience in kitchen appliance sales a major plus

- Outstanding interpersonal skills; excellent communicator

- Self-sufficient and comfortable working independently when needed

- Incredible customer service skills

- Creative thinker and adept problem solver

Job Description & Skills/Requirements:-

This position reports to the Regional Country Manager and interfaces with Organization managers and GM Sales. This position will require to have basic IT knowledge, solution selling and experiences in Electronics, Transport, Logistics, Aerospace, Hospitality industries.

Individual is involved in:

1. Active canvasing for new customer base

2. Achievement of agreed upon sales targets and outcomes within schedule

3. Pre-sales activities to ensure healthy pipeline and good closure rate, with post-sales activities occasionally according to sales requirement

4. Performance of sales cycle which includes sales quotation, order confirmation, purchase requisition, delivery (urgent case), installation (occasionally), payment collect.

Skills/Requirements:-

• Establish, develop and maintain positive business and customer relationships
• Understand customer requirements, convey and convince prospective customers on relevant
• Possess selling, negotiation and communication skills to pitch and convince existing and prospective customers
• Coordinate sales effort with team members and other departments
• Self-motivated to independently perform his/her job without (or minimal) supervision
• Positive work attitude and engage in continuous improvements through feedback
• Basic IT knowledge in Tele-Communication, Excel, PowerPoint
• Good sense of both Software and Technical skill
• Good Presentation Skill & Project Management
• Bilingual English & Mandarin is require due to Chinese clients
• Polytechnic Diploma - Electrical & Electronics Engineering N.E.C.

1. Focus on assisting Service Sales Manager in managing all existing & Non-SSA accounts.
2. Focus on maintaining current installed base by renewing existing maintenance contracts.
3. To influence our customers on the importance of after-sales service coverage. Should possess superior negotiation skills and a Will-to-Win mindset.
4. Create clients’ automation needs based on clients’ business operations’ models. – Assist Service Sales Manager in submission of competitive price proposals/tenders (open & close) on clients’ projects.
5. Co-ordinate between clients, contractors, subcontractors and in-house engineering staff on projects.
6. Regularly prepare and/or assist to prepare proposals and presentations to push retrofitting and upgrading projects to generate additional revenue.
7. Assist to Liaise between project and testing & commissioning teams to ensure costings are accurate.
8. Assist to Liaise between team leads and tier 2 support teams from both pharmacy and transport automation arms for finalisation of bill of materials, costing sheets and approach to tenders/quotations/upgrade.
9. Work directly with Service Sales Manager, head of customer care and director of pharmacy automation to prepare competitive quotations and proposals – assist to prepare risk reviews to upper management to determine potential risks and mitigating factors to finalise selling prices.
10. Closely monitoring current sales leads and following up closely to ensure accuracy of sales funnel - regularly communicate with customers to ensure that all needs are met, if needs are not met, identify potential opportunities to generate more revenue.
11. Assist to Identify sites with the potential of competitor displacement, strategise with relevant management teams to create value adding solutions to customers - ensure that current maintenance agreements are profitable.
12. Main POC for pushing of cold chain products (Pharmacy refrigerators and freezers) in Singapore

APPLICANT MUST HAVE Certificate of Employment Intermediaries (CEI)

We are a fast growing and vibrant recruitment agency with an energized and dedicated team that employs innovative approaches that bridge the gap between candidates and employers. We believe in work-life balance and long term carreer progression. We welcome like minded individuals to join our cohort!

Profile matching for prospective clients and staffs

• Follow up with prospective clients.

• Describe company’s products and services to persuade potential clients.

• Understand and analyze client’s needs and propose appropriate solutions.

• Handle client enquiries and mange client feedback.

Requirements

• With sales / customer service experience preferred.

• With at least GCE “A” level, Diploma or Equivalent.

• Fresh Graduates with no experience are welcome. Training will be provided.

• Excellent interpersonal, verbal and written communication skills

• Driven and willing to learn attitude, team oriented

Job Description

· Responsible for ensuring monthly personal sales targets are met.

· Conduct Outdoor road shows to promote the company's products and services.

· Provide information on promoted services/products.

· Distribute flyers/samples.

· Must be responsible in being professional when promoting.

· Ensure the working areas are clean at all times.

· Responsible for setting up pre-roadshow and pack items neatly before closing and after the roadshow ends.

· Ad-hoc tasks as assigned by Management.

JOB REQUIREMENTS

· Positive learning attitude

· Good knowledge of promoted products and treatments

· Good communication skills

· Self-confidence

· Client relationships

· Motivation for sales

We are looking for talented and highly energetic, result focused account executives/account managers for our Singapore office. The candidate will be responsible to generate new business for the organization. The role offers exciting growth and learning opportunities.

Key Responsibilities:

• Manage the entire sales process from prospecting to close using consultative sales methods.
• Develop and manage managerial level relationships at small and medium size organizations.
• Maintain a high level of Sales activity.
• Build a healthy opportunity sales pipeline to achieve and exceed monthly/annual sales quota
• Drive the entire sales cycle from initial customer engagement to closed sales.
• Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking.
• Qualify prospects against company criteria for ideal customers and sales.
• Consult with prospect about business challenges and requirements, as well as the range of options and cost benefits of each.
• Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects.
• Make presentations to decision makers.
• Draft and deliver proposals.
• Work with technical staff, product specialists and customer service where required to address customer requirements.
• Develop and maintain key account plans that identify opportunities for company to deliver value, strategic motivators, main stakeholders, buying processes and forecasted sales.
• Provide forecasts on best case and most likely sales volumes over relevant time periods.
• Provide feedback to sales management on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation.
• Provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings.

Desired Skills:

• Experience with in B2B selling preferrable media selling, consultative sales
• 1-3 years of B2B sales experience
• Exposure to HR software, SaaS sales would be an advantage.
• Track record of over achieving sales target.
• Able to self-motivate and work independently.
• Ability to effectively manage time, prioritize tasks and work within deadlines.
• Proficiency in Power Point, Excel and MS word.
• Excellent verbal and written communication skills in English.

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This position is for a Service Sales Representative, who is responsible for pursuing opportunities for quick turn projects to keep our customers operating effectively, supporting various Outside Sales activities and customer relationship management. Responsible for supporting the company's interests and establishing business relationships to enhance outside sales performance.

Key Responsibilities:

As a Sales Engineer, you’ll be responsible for:

• Establishes prospects and develops a professional relationship to understand the customer needs and suggest products and/or services that meet the customer needs.
• Responsible for leveraging existing Service Agreement Customers / Non-Service Agreement Customer base for service repair / Upgrade opportunities.
• Aids in and supports business development activities for prospects within defined customer segment to support the business strategy.
• Provide leads for service agreement sellers / Service Modernization team when dealing with customers not under contract
• Utilize SFDC to manage customer interactions, activities, and opportunity pipeline.
• Prospects bid opportunities, participates in the preparation of bid responses and the negotiation with potential customers.
• Develops personal customer relationships with prospective accounts to influence opportunities.
• Establish and build credibility with knowledge of Carrier products/solutions.
• Develop and sustain customer relationships Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs.
• Ability to detect the Customer’s buying stage and adjust selling accordingly.
• Attends trade shows at times to increase the visibility of the organization and potentially influence prospects.
• Achieve order booking in a timely manner meeting consistently sales metrics and annual targets.

Requirements

We are looking for people who has a passion for sales and possesses great communication skills. If this is you, get in touch.

As a minimum you must have:

• Minimum Degree holder.
• Preferably 2-3 years experiences in Sales or Engineering, candidates without prior relevant experience are welcome to apply.
• Proficient in Microsoft Office Skills.
• Able to communicate with stakeholders of all levels.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

About Company:
Our client was established in 1990 and is one of Top 100 Best Employers in Singapore. It is the regional corporate headquarters, that leads and supports the Asia Pacific region in sales and marketing activities, service parts, accessories, and customer services, contributing to the overall development of the industry and the growing economies in the region.

Job Description:
- Partner with hiring managers to determine staffing requirements
- Support hiring activities such as internal & external advertisement
- Perform 1st selection of candidates by shortlisting and screening of candidates
- Coordinate and facilitate face to face interview between candidates and hiring managers- Recommend salary proposals
- Plan & drive ad-hoc HR events like career fairs, recruitment talks, etc.
- Provide support in the planning, implementation, and administration of staff welfare and benefits
- Plan and organize HR initiatives and staff welfare activities
- Manage and review HR policies and procedures to ensure compliance to labor laws
- Work with Regional HR to drive and execute DE&I initiatives and activities
- Other ad hoc duties as assigned by the company

Job Requirements:
- Degree/ Diploma in Business or Human Resources
- At least 1 year of HR experience
- Candidates with only internship experience in HR are welcomed to apply, training will be provided
- Good project management skill, strong coordination, creative and innovative thinking
- Confident to work and communicate with all levels of personnel, from entry level to top management
- Strong computer knowledge in Excel, PowerPoint and/or Automation tool
- Excellent verbal and written communication skills
- A self-starter as well as a good team player who is able to work independently
- Adaptable, flexible and comfortable to work in a Japanese company with a multicultural environment

Compensation:
- Working hours: Monday to Friday at 9am to 5:45pm
- Working location: CBD

Customer Service & Logistics Specialist

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Responsible in ensuring customer satisfaction through effective management of the customer order processing function. Accountable for timely response to Customer/Customer Development/Sales team’s inquiries and resolving Order to Cash (OTC) process issues. Plan, co-ordinate and control the activities of the customer service team. To maintain and enhance customer relationships and in order to meet the organizational and operational objectives.

Duties and Responsibilities:

• Ensuring the day-to-day order management activities are executed flawlessly and timely.
• Works closely with Commercial partners to measure customer satisfaction relating to ordering process and delivery management.
• Responding to customer queries in a timely and accurate way, via phone, email or chat
• Build sustainable relationships of trust through open and interactive communication
• Order management inclusive the following:

o Processing of orders, consignment fill up, billing and returns

o Product recall handling – collection & replacement

o Generate backorder report

o Generate sales order report

• Consignment Inventory Management
• Project Management
• Participates Customer’s supply chain related meeting / review
• Actively notify management on the changing needs and recommends process changes to accommodate customer requirements.
• Responds to and resolves complex customer complaints.
• Work with 3PL/4PL to ensure service and order deliver on time to customers and collaborate on specific projects or initiatives to support business growth or process improvements
• Ensure Customer Service activities are aligned with the total Supply Chain strategies
• Participate actively in alignment and adherent to business objectives, policies and procedures
• Undertake any other duties or responsibilities deemed necessary for the advancement

Qualification:

• Degree Holder preferably in Business Management, Economics, International Studies, with minimum 1 year of Customer Service/ Supply Chain/ Order Fulfilment experience
• Experience in Healthcare sector is a plus
• SAP System knowledge, especially in “Order To Cash” process
• Basic Understanding of EDI or VMR or Order Management Process
• Basic Understanding of Return & Rejection Process
• Strong in Analytical Skill, Problem Solving and PC Literate
• Understanding of basic business finance
• Strong leadership and decision making skills
• Demonstrated ability to handle multiple tasks
• Ability to adapt to an ever- changing supply chain environment and organization development driven.
• Willing to work on Public Holiday / Extra Working Hours. Off-in-lieu/ Time-off will be compensated
• Strong application and knowledge of MS Excel, Words and PowerPoint

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Based in Singapore,the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021).

Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

We are investing in ourselves to change the way our company develops and harnesses the power of Artificial Intelligence. If you're eager to spearhead groundbreaking technologies that will make a meaningful impact on people's lives within a world-renowned pharmaceutical company, then look no further, we have the perfect role for you!

The AI Engineer will redefine what’s possible and unleash the potential of Artificial Intelligence. Reporting to the Director of Engineering in Hyperautomation & AI within our Chief Technology Office, this position is responsible for integrating AI models into production systems to ensure seamless operation for our company. The ideal candidate is a tenacious problem solver with the keen ability to move with urgency to create sustainable solutions.

Join our team as we pioneer innovative solutions that redefine the boundaries of pharmaceutical advancements on a global scale.

Key Responsibilities:

· Write efficient and maintainable code following best practices in software engineering.

· Working with DevSecOps tools for deploying and versioning code.

· Conduct thorough research and analysis of retrieval techniques, language models, and generative AI methodologies.

· Collaborate with data engineers to ensure data pipeline efficiency and accuracy.

· Continuously iterate and refine retrieval augmented generation (RAG) methods and processes based on experimentation, analysis, and feedback. This will include embedding, chunking, loading, and search algorithm setup.

· Experiment with different retrieval strategies, including information retrieval, nearest-neighbor searches, or knowledge graph-based retrievals, to augment generative AI models.

· Algorithm Optimization - Optimize and fine-tune AI models for performance, scalability, and accuracy.

· Work closely with cross-functional teams, including product managers, data scientists, and software engineers, to understand requirements and deliver AI-driven solutions.

· Present findings and insights to stakeholders and contribute to strategic decision-making.

· Document AI models, algorithms, and processes thoroughly.

· Prepare technical reports and presentations to communicate results and methodologies.

· Stay up to date with the latest advancements in AI and machine learning technologies.

· Participate in Agile ceremonies with the team to execute on prioritized projects and features.

· Implement automated testing and monitoring techniques to ensure the accuracy and reliability of AI systems.

Education:

· Candidates are evaluated case-by-case but appreciate qualifications in quantitative, scientific and technology disciplines such as Mathematics, Statistics, Computer Science, Data Science, Analytics, Physics, and Bioinformatics.

Requirements:

· 2+ years of experience in AI Engineering.

· Strong programming skills in Python.

· Familiar in building scalable AI Solutions within a modern technology stack which includes cloud services, data pipelines, database, and other necessary tooling.

· Familiar with CI/CD and test-driven development

· Experience in building Restful APIs for AI models.

· Familiar with of machine learning concepts (i.e. neural networks, optimization algorithms, evaluation metrics).

· Familiar with Retrieval Augmented Generation (RAG) techniques

· Familiarity with prompt engineering techniques, such as instruction design, template-based approaches, rule-based conditioning, or fine-tuning strategies.

· Strong communication and collaboration skills.

· Must be analytical, detail-oriented, and able to manage multiple projects simultaneously.

Preferred:

· Experience working in an Agile Methodology.

· Additional programing languages such as Node.js / TypeScript, C#, or Java

· Demonstrated experience in developing and refining prompts for generative AI models, preferably in creative or text generation domains.

· Experience with AWS Cloud.

· Experience with building, deploying, and managing docker images.

What we look for…

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us — and start making your impact today.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Title: Customer Engagement Specialist

Company: Capital C Corporation

Location: Singapore

About Us:

Capital C Corporation is a pioneering fintech company headquartered in Singapore, revolutionizing financial services across Southeast Asia. With a decade of industry experience coupled with an innovative startup mindset, we are deeply passionate about the potential in Southeast Asia to empower our users. Our technology is purposefully designed to reach and uplift underserved individuals and businesses through digitalization.

We provide an array of financial solutions, encompassing consumer services, support for MSME businesses, financing for two & four-wheelers, buy now pay later options, and salary advances customized for developing countries.

Our goal is to foster financial stability and empower individuals to achieve their financial goals. Be part of our journey to transform financial inclusion and enrich lives across Southeast Asia.

Our mission is simple yet powerful: "Driving financial inclusion, enhancing lives."

Position Overview:

We're seeking a proactive and results-driven Customer Engagement Specialist to join our team. In this role, you'll be instrumental in providing exceptional customer service, guiding customers through document submissions, and scheduling appointments to ensure a seamless experience.

Key Responsibilities:

• Act as the primary point of contact for document collection, guiding customers through the submission process or scheduling visits to our outlet.
• Respond promptly and effectively to customers' inquiries via calls, email, and chat, resolving doubts and queries about our products and services.
• No cold calling required; all outbound calls are directed to existing customers or prospects who have expressed interest in our services.
• Identify opportunities for upselling or cross-selling as needed.
• Maintain meticulous documentation of all customer interactions to ensure accurate record-keeping and seamless service delivery.
• Adapt to a dynamic, customer-centric role to deliver exceptional service.
• Employ effective sales tactics to achieve departmental goals and targets.
• 
  

Requirements:

• Good command of spoken English required; proficiency in Mandarin, Malay, or Tamil is a plus.
• No prior experience necessary; comprehensive training provided.
• Previous experience in telemarketing, call center, or related fields is advantageous.
• Exceptional communication skills with a confident and persuasive phone manner.
• Outstanding interpersonal skills, capable of quickly building rapport with diverse individuals.
• Proven track record of exceeding goals in a fast-paced environment.
• Strong team player with the ability to work independently when needed.
• Proficiency in basic Google Sheets and Excel preferred.
• Working Days: 5 days a week, from Mon - Sat (Rotating Shift - 1 off day in between)
• Working Hours: 10am - 7.30pm

Benefits:

• Competitive salary and incentive structure.
• Comprehensive training and ongoing support.
• Opportunities for career advancement and professional development.
• Dynamic and collaborative work environment.

How to Apply:

If you're a motivated individual with a passion for sales and want to make an impact in the fintech industry, we want to hear from you! Please submit your resume to [email protected].

Join us at Capital C and be part of a team shaping the future of finance!

We seek a talented and motivated Project Specialist with a background in the electrical or mechanical field, either as an Institute of Technical Education (ITE) or Polytechnic graduate. The ideal candidate will possess basic project management skills, familiarity with project management tools, and preferably have experience in the Non-Destructive Testing (NDT) sector. Effective communication with all project stakeholders, including clients and subcontractors, and internal communications within the WaveScan team is essential. The role also requires the ability to perform occasional engineering and troubleshooting work. As a Field Project Specialist, you will have the chance to collaborate closely with diverse stakeholders, overseeing the deployment of our technology, ensuring customer satisfaction across projects of varying scales, and operating our equipment on job sites. We seek an enthusiastic, entrepreneurial, and self-motivated individual who demonstrates excellent English communication skills and a "can-do" attitude. The ideal candidate should be open to learning in a dynamic and collaborative environment.

Responsibilities:

1. Project Management:

- Assist in the planning, executing, and monitoring of projects to ensure they are delivered on time, within budget, and in compliance with quality standards.

- Collaborate with the project team to set project goals and objectives.

2. Familiarity with Project Management Tools:

- Utilize project management tools to track progress, manage tasks, and report project status.

- Maintain accurate and up-to-date project documentation.

3. NDT Sector Experience:

- Apply knowledge of Non-Destructive Testing (NDT) principles and techniques to support project requirements.

- Contribute to the development and implementation of NDT procedures.

4. Stakeholder Communication:

- Effectively communicate with clients, subcontractors, and the WaveScan team to clearly understand project requirements and expectations.

- Provide regular updates on project status and address any concerns promptly.

5. Occasional Engineering and Troubleshooting:

- Perform occasional engineering tasks related to electrical or mechanical systems as needed.

- Troubleshoot technical issues and implement solutions to ensure project success.

Qualifications:

- Higher Nitec, Nitec, or Polytechnic diploma in Electrical Engineering, Mechanical Engineering, or a related field.

- Basic project management skills and familiarity with project management tools.

- Experience in the Non-Destructive Testing (NDT) sector is an advantage.

- Energetic and driven by personal motivation, reliable, and accountable

- Strong communication and interpersonal skills

- Possesses a Class 3 driving license

- Required to undertake international travel for assignments

Preferred Skills:

- Familiarity with project management software (e.g., Microsoft Project, Asana, Jira).

- Ability to work collaboratively with a diverse team of professionals.

- Proactive problem-solving, engineering, and troubleshooting abilities.

- Customer-focused mindset with excellent client interaction skills.

This position provides an excellent opportunity for a candidate with a strong engineering background and project management skills to contribute to challenging projects and further develop their career in a dynamic and innovative environment.

Job Overview:

We are looking for a proactive Sales Merchandiser to ensure our products are well-stocked, attractively displayed, and effectively promoted in retail outlets. This role includes coordinating weekly food sampling activities and managing frozen product inventory. Experience with frozen products is a plus.

Key Responsibilities:

• Ensure attractive product displays and proper stock levels in assigned retail outlets.
• Monitor and manage inventory, on our products.
• Arrange and coordinate weekly food sampling activities.
• Implement promotional displays and ensure accurate pricing and labels.
• Build and maintain relationships with store staff and managers.
• Track product performance, gather feedback, and report insights.
• Resolve on-site issues related to stock or promotions.
• Assist with in-store promotions and sampling events.

Requirements:

• Prior experience merchandising in supermarket is a must.
• Experience with frozen products is a plus.
• Strong interpersonal and communication skills.
• Ability to work independently and manage time effectively.
• Basic knowledge of inventory management, retail display strategies, and promotional activities.
• Organizational skills to coordinate sampling events effectively.
• Physically fit to handle stock replenishment and setup of promotional materials.
• Proactive and solution-driven.
• Friendly and professional demeanor.
  

Responsibilities:

1. Develop and maintain client relationships, understand client needs, and provide personalized financial planning and solutions.
2. Analyze market dynamics, recommend suitable financial products and services to clients, and achieve sales targets.
3. Assist clients in understanding the characteristics of financial products and investment risks, and provide professional investment advice.
4. Establish and maintain good client relationships to improve client satisfaction and loyalty.

Requirements:

1. Bachelor's degree or above in finance, economics, management, or related fields preferred.
2. Experience in state-owned enterprises is preferred, with familiarity with state-owned enterprise culture and business processes.
3. Strong communication skills, sales techniques, and service awareness to provide clients with professional advice and solutions.
4. Strong learning ability and adaptability to quickly understand financial product knowledge and market dynamics.
5. Team spirit and a positive work attitude, able to withstand a certain level of work pressure.

Benefits:

1. The company provides a comprehensive training system and promotion mechanism, offering employees excellent career development opportunities.
2. Competitive compensation and benefits, including base salary, commission, and bonuses.
3. Rich employee benefits and team activities to create a harmonious and warm working atmosphere.
4. Passionate and experienced sales professionals are welcomed to join us in shaping a brighter future together! Interested candidates, please contact us via WhatsApp at 82628788. We will promptly get in touch with you to arrange an interview.