Responsibilites:

- Generate new leads and prospects for semiconductor products within assigned regions.

- Develop and manage relationships with new and existing clients, understanding their business needs and recommending appropriate semiconductor solutions.

- Achieve sales targets by actively pursuing business opportunities in the semiconductor industry.

- Identify market trends, customer requirements, and competitor activities to position the company's products effectively.

- Build and maintain strong relationships with key stakeholders at customer organizations.

- Act as the primary point of contact for clients, providing support throughout the sales cycle.

- Provide product presentations, demonstrations, and technical information to customers.

Requirement:

- Prior sales experience is a plus, though candidates with no prior experience in sales or the semiconductor industry are encouraged to apply as training will be provided.

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Responsibilities

• Sales of slimming, facial and beauty treatments
• Provide advices on customer's skin and weight management and answer customer enquiries
• Hands on facial, slimming and hair removal treatments when necessary
• Answer customer enquiries and book appointment for customers
• Handle front desk work and stock inventory

Requirements

• At least 5 years experience in sales and hands-on of facial and slimming treatments
• Beauty certificate is an added advantage but training will be provided
• Willing to learn slimming, facial and other beauty skills
• Able to work any shift
• Able to work OT on weekends and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

We are partnering with a global medical manufacturer company to actively recruit for a Sales Executive, to be based in Singapore.

The Sales Executive will be responsible for identifying new business opportunities and supporting existing business while being the primary point of contact to manage existing customers to achieve revenue targets.

Primary responsibilities:

• Conduct overseas market development and expansion activities.
• Establish and maintain strong customer relationships, identify potential customers, and support the business growth of existing customers.
• Implement the company's marketing strategies and develop regional market plans based on objectives.
• Provide accurate insights on market trends, changing demands, competitor activities, and customer feedback.
• Participate in domestic and international exhibitions and conduct visits to international customers.

To be shortlisted, you are required to have the following:

• Bachelor's Degree
• At least 2 years of sales experience within the healthcare industry.
• Excellent command of English and Mandarin.

EA License: 17C8713

Our Retail business (Ladies shoes/ handbags)- Sam Edelman is expanding the footprints to Southeast Asia and would like to invite high caliber candidates to join the Retail team of our stores in Singapore, please apply directly if you are interested in the position.

We offer competitive remuneration and our store is located at central location of Singapore.

We welcome candidates who are experienced in fashion apparel & accessories, experiences in footwear is highly preferred.

Candidates from other categories in Retail or fresh graduates are also welcome. The key is you are passionate about fashion and would love to join a brand with growing potential. Candidates with stronger experiences will be considered to be Senior Sales Associate.

Immediately available candidate is highly preferred.

*All personal data collected will be used for recruitment purpose only.

Responsibilities

1. Customer CommunicationInteract with customers via phone, text messages, and email.
   Place online orders on behalf of customers, ensuring accuracy and efficiency.
   
2. Sales and PromotionConduct cold calls to potential corporate customers to promote the Company’s brands.
   Upsell and provide product recommendations from the Company’s extensive range of offerings.
   Promote current promotions and new merchandise to customers.
   
3. Quotation and Order ManagementRespond promptly to customer inquiries with quotations and invoices.
   Follow up with customers to ensure their needs are addressed.
   Process orders, prepare correspondence, and ensure customer satisfaction through timely order fulfillment.
   
4. Customer Feedback and Relationship ManagementAddress and resolve customer feedback and complaints to maintain high satisfaction levels.
   Build and nurture strong relationships with regular customers through marketing promotions and direct mail campaigns.
   
5. Interdepartmental CoordinationCommunicate customer orders and special requests to relevant departments.
   Ensure seamless coordination to provide a positive and consistent purchasing experience for customers.
   

About the Job

As FDM continues to rapidly expand its business operations in Asia Pacific; we are seeking individuals who can demonstrate the potential to build a successful career in Sales.

You will play an integral role within the Sales Team, generating new business through research, calls and meetings with clients and prospects. Our Sales Development Program will prepare you for your eventual role as a Sales Executive where you will represent the client facing side of FDM. The primary objective of this role is to find, grow, develop, and generate sales from new and existing clients and place IT consultants in long-term contracts. You will be a key contact for Senior Management across all deliverables, understanding requirements and providing business solutions. You will be based in Singapore, reporting directly to the Singapore Sales Manager.

As part of their training, the junior sales executive will initially start off in the Recruitment team and progress to become a member of the Sales team, creating and developing relationships with our high-profile clients.

While on the Sales Development Program you will develop:

• A deep understanding of FDM's business, services, and customer landscape
• Ability to assess emerging level talent and build relationships with applicants to FDM's Careers Programs
• Sourcing, Prospecting and Pipeline development skills
• Research and Presentation skills through engaging global projects designed to expose you to FDM's wider business

As you progress to a full-time sales role, responsibilities may include:

• Qualifying and generating leads
• Initial outreach to new and existing clients within your territory (cold calls, emails, events)
• Booking and running meetings with potential and existing clients
• Growing and developing a network of client managers who trust you to deliver
• Supporting clients in delivering on projects/initiatives by identifying resource solutions through FDM's Skills Lab
• Achieving budgeted sales and production objectives established by Sales Management
• Ensuring quality customer service through a pro-active approach to finding and creating solutions

Essential Criteria

• Excellent interpersonal and communication skills
• Self-motivated and able to work under pressure
• Strong organisational skills and meticulous attention to detail
• Commercially aware and target-oriented individuals
• Drive to deliver results beyond expectations
• Committed and ambitious individuals with a thirst to learn and develop
• Technically proficient in the use of Microsoft Office (Word, Excel and PowerPoint)
• Eligible to work in Singapore

• Establishing and maintaining relationships with new and existing customers through regular customer visits.

• Making and executing regular and/or irregular marketing plans.

• Report sales forecasts and report to Managing Director

• Gather market research, assessment and competitor information, customer needs, new market trends, etc.

Requirement:

Proven 8+ years Sales experience within the Shipping and Logistics industry Has strong knowledge of Container/Shipping Line (products and services). Has strong knowledge about the local market, competitor and industry trends.Lead sales team as a sales manager.

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hocs as assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Job Description & Requirements

Handle customer enquirers and requries

Provide consultation

Ensuring that workstations are kept clean and orderly

Answering phone calls/ social media/ Stock take

Lash/ Eyebrow Embroidery Artist

Perform eyelash extension service on customers

Perform various eyebrow embroidery services on customers

Provide excellent customer service

Analyze and recommend eyebrow/ lash services most suitable for the customer

Build and establish good relationship with the customer

Maintain salon hygiene and cleanliness

Able to work with long hours, weekend and public holiday

Responsibilities:

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Required to work night shift and split shift, and accept work on weekend and public holidays

* Must be able to work extra hours if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Job Responsibilities:

• Candidates will be trained to build, grow and serve customer accounts to achieve established sales targets and management objectives.
• Handling Sales Enquires, Generate Quotation, Product/Solution Presentation, Addressing Customers’ Requirements
• Account Management
• Attend for exhibition and Seminar participation
• Able to involve in Customer Relationship Management, etc.
• Explore new markets/ industry and expand customer base.

Professional Qualifications/Educational Requirements:

• Diploma in Electronics/ Telecommunication
• Preference with sales experience in similar industry
• Fresh Graduate is welcome to apply

Other Requisites:

• Dynamic, positive and outgoing personality
• Achievement oriented
• Strong presentation skill
• Strong Interpersonal communication skills (verbal and written)
• Team player
• Knowledge of Ethernet, fiber, serial, and communication
• Proven sales skills will be an advantage

Sales Manager Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Sales Manager Requirements:

• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Sales Engineer / Manager (Min. 2 years Experience)

Responsibilities:

• Abilities to read & interpret mechanical drawing is a must.

• Good Communication & interpersonal skills.

• Identify develop new business opportunities.

• Respond to customers, enquiries, quotation, follow up, provide technical solution to client on co's products & services.

• Expand existing business opportunities.

• Achieve corporate sale targets.

• Work with operation team in providing total customer service.

Requirement:

• Experience in Precision Manufacturing environments.

• Possess valid Class 3 driving license (Preferably with own vehicle).

• Only Singaporean and SPR are welcome to apply.

• A team player, ethical personality & a strong acumen in technical sales.

• Able to communicate in English / Mandarin.

• Tertiary education in Precision Engineering or mechanical is highly desirable.

• Proven work experience as a Sales Representative
• Excellent selling, negotiation and communication skills
• Prioritizing, time management and organizational skills
• Relationship management skills and openness to feedback
• Coordinate sales effort with team members and other departments
• Establish, develop and maintain positive business and customer relationships

• Responsible for achieving the stipulated sales target set by company.
• Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.
• Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing Edutech and Office Automation (OA) systems solution.
• Stay informed about software industry trends, competitive services, and market conditions.
• Create and deliver persuasive sales presentations and proposals to potential customers.
• Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.

• Preferred qualifications include 5 years or more of B2B software sales experience, with a proven track record of meeting or surpassing sales targets. Prior sales experience in the Edutech and OA office software industry is desirable.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Must maintain high professional and technical knowledge standard.
• Fluency in English and Mandarin for interactions with Mandarin-speaking clients or staff at the China branch.

Key Accountabilities: ​

Sales Engineering and Application Matters

• Provides the design, drawing and documents for the customer’s technical requirements.
• Calculates, verifies, selects the right equipment/suppliers.
• Provides the technical specifications and defines the scope of supply for the equipment.
• Provides and maintains the product and sales engineering information.
• Uses the computerized engineering tools/database, technical library information and factory standards for the engineering work.
• Prepares and carries out technical presentations and training.
• Familiarize oneself with the applicable international and in country technical standards.

Sales Support Matters

• Work closely with sales to define the technical scope of supply.
• Reviews/clarify customer’s specifications & tender documents.
• Provides technical solutions and scope of supply.
• Coordinates with factory and local suppliers for scope of supply.
• Provides total product and project cost calculation.
• Provides technical specs, scope of supply and work with suppliers/contractors to obtain proposals and quote for the equipment timely.

Order Execution

• Raises the necessary purchase requisitions for the scope of supply.
• Manages the order with internal departments, suppliers and contractors till all contractual requirements are fulfilled.
• Verify on the clarification of the order, sales engineering, and drawings/documents.
• Knowledge in SAP tool

Qualifications and Skills:

• University / college studies in Electrical or Mechanical engineering.
• Experience in the diesel/gas engine/generator industry, min. 7 years.
• Hands on experience on engineering, site supervision and commissioning of diesel genset with knowledge of electrical power systems and genset control system
• Knowledge of engineering calculation for and related to genset and electrical systems.
• Review electrical schematics, wiring diagrams, P&ID and system layouts.
• Knowledge and Project execution in the packaging and testing of genset.
• Knowledge in Autocad would be an added advantage.
• Knowledge of switchgear and electrical power protection would be an added advantage.
• Adaptable to different cultures and business practice
• Excellent team player with an open mindset, collaborative spirit and excellent communication skills.
• Proactive and positive attitude.
• Proficient in English language. Fluent in Mandarin would be an added advantage.
• Willingness to travel.

Responsibilities:

• Upsell existing clients’ other enterprise solutions
• Acquire new customers by cold calling, emailing, networking and using various Media platforms
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients
• Assist in new clients’ acquisition
• Assist in managing client accounts
• Any other ad-hocs as assigned

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

· Supervising a team and ensuring smooth operation

· Responsible for the sales of products

· Handle inventory management, housekeeping and merchandising

· Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.

· Process payments by totaling purchases; processing cash or other credit cards

· Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

· 6 days roster based (retail hour 11am to 10pm)

· 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

PIF Capital, led by an A+ management team, is the catalyst for SMEs fast-track growth. Our capital consultancy services, membership programmes, and nurturing community empower entrepreneurs, propelling them towards corporatisation.

Our vision is to become Asia's Silicon Valley, developing A+ companies and capital entrepreneurs through customised consultancy. With a focus on building capital entrepreneurship with a purpose, we aim to develop 300 IPOs and establish 300 education foundations, making impactful contributions to our business community.

CRITERIONS

● Achieve monthly sales target

● Deep understanding of product knowledge (comprehensive training is provided)

● Believer and confident in selling innovative products

● Weekly Sales reporting

● Passionate in helping SMEs

● Team player

COMPETENCIES

● Strong cold calling ability

● Strong staging ability

● Strong sales closing ability (no hard sell/close, needs’ based)

● Hunter and farmer orientation

● Strong communicator/presenter/convincer (clear and precise manner)

● Sharp and sensitive in dissecting customer’s pain points

● Solution provider (toward customers/management)

● Objective and task oriented

CHARACTER

● Can Do + Relentless + Never Give Up

● Self-Motivated + Energetic

● Resourceful + Creative

● Relish challenges + Open-minded

● People person + Relationship builder

● Charismatic + Influencer

● Fast + Empathy skill

● Discipline + Structured

CREDENTIALS

● Proven Grade A Salesmanship

● 5 -7 years of direct sales experience, preferably serving SME owners directly

● Strong SMEs network (preferably)

● Proven achievement and experience in high commission remuneration set-up

● Tertiary certificate (preferred), welcome aspirers who have strong experience and track record with no tertiary certificate

COMPENSATION

● Basic + Commission + Incentives + Bonus + Employee Share option

CAREER

● Promotion pathway; Senior Management of a listed company

● Acquire Skills; Management, Leadership, Mentorship

● Acquire Know-how; Business Model (Scalable & Sustainable)

● As Capital Entrepreneur, Entrepreneurship environment & development

APPLICATION

Interested candidates do send us your resume via WhatsApp or Telegram to 87141919 or email to [email protected]

About the Company & Brand Background

Suu Balm is a uniquely differentiated range of skincare products for people with dry, itchy, sensitive or eczema-prone skin developed at one of the world's leading dermatology hospitals.

We offer an exceptional skincare range meticulously crafted by an expert dermatologist at the National Skin Centre in Singapore.

Currently, Suu Balm has made its mark in over 10 countries across Asia, the UK, and Ireland, with an impressive global sale of over 2 million tubes sold. As we continue to experience remarkable growth and expansion, we warmly welcome talented and enthusiastic individuals to be part of our team.

Why Join Suu Balm?

At Suu Balm, we’re not just a skincare brand—we’re a team that’s passionate about making a real difference in people’s lives. Here’s why working with us could be an exciting opportunity for you:

1. Grow With Us, Both Personally and Professionally

We’re a fast-growing company where you’ll be at the centre of the action. This means plenty of opportunities to take on meaningful projects, learn new skills, and see the impact of your work firsthand. If you’re someone who loves to grow and be challenged, this is the place for you.

2. We Value and Reward Your Hard Work

At Suu Balm, we believe in recognizing and rewarding the effort you put in. That’s why we offer:

· Competitive Salary: A pay that matches your hard work and contributions.

· Performance Bonuses: Achieve great results, and we’ll reward you for it.

· Profit-Sharing: When the company succeeds, you succeed too.

But we know a great job is more than just a pay check - it’s about feeling supported and appreciated. That’s why we also provide:

· Comprehensive Health and Medical Insurance: Your well-being matters to us.

· Wellness Allowance: For the little things that keep you feeling great.

· Paid Time Off: Recharge, relax, and come back ready to shine.

· Monthly Suu Balm Product Allowance: Love and use the products you help create!

· Education Support: Continue learning and growing with us.

3. Learn and Grow with an Amazing Team

At Suu Balm, we value teamwork, open communication, and respect. We celebrate wins together, share ideas, and support each other, making everyone feel they belong.

You’ll also work with talented teams across Singapore, Malaysia, Indonesia, Hong Kong, and the Philippines. Through workshops, learning sessions, and company events, you’ll gain valuable experience and grow alongside passionate people.

4. Work-Life Balance

We respect your time. Our regular office hours allow you to focus on work without sacrificing your personal life.

The opportunity:

In this role, you'll be a product expert for our Suu Balm product, helping customers or mostly patients find exactly what they need. You'll provide clear information about the benefits of our products and guide them towards the perfect choice. You'll also play a key role in keeping our Suu Balm displays organized and attractive.

In this role, your tasks could include

• Effectively promote the Suu Balm range of products to customers.
• Engaging in meaningful interactions and building good relationships with customers.
• Provide comprehensive information about the promoted products and services.
• Help customers in finding the ideal product to meet or suit their specific needs.
• Give advice and guidance on product selection, upselling, and recommendations.
• Ensure and maintain the Suu Balm product displays are organized and visually appealing.
• Maintain inventory by restocking and accurately recording inventory levels.
• Previous experience in consumer healthcare products or related stores is advantageous.
• Handle any assigned ad-hoc duties efficiently.

What you’ll need to succeed:

• At least 1 year of retail experience or relevant working experience
• Possess a positive and friendly attitude, shows empathy especially to patients that need help.
• Clearly explain product features and benefits, actively listen to patient/customer inquiries, and provide solutions in a professional and courteous manner.
• Maintain a friendly and helpful demeanor, create a welcoming environment for customers, and demonstrate a genuine desire to assist them.

As a Sales Associate, your primary responsibility is to drive sales growth through achieving targets and delivering exceptional customer service. You will play a crucial role in enhancing the customer shopping experience by engaging with customers in a friendly and personalized manner, addressing their needs, and resolving any concerns. The retail sales associate should be passionate about people and eager to develop new customer-service skills, contributing to the overall efficiency and success of the store.

JOB RESPONSIBILITIES

1.Customer Service Excellence

•Engage customers with expertise by providing 1-to-1 personalized advice on golf equipment, accessories, apparel and services based on customers' needs and preferences

•Create a memorable shopping experience by providing exceptional level of customer service that exceeds customer expectations and always be approachable and gracious in all customer interactions

•Handle inquiries and complaints professionally and resolve customers’ concerns with patience and efficiency to ensure customer satisfaction

2.Sales Commitment

•Achieve or exceed weekly sales target, proactive in promoting products that suit customer needs and cross-selling complementary goods and services to boost sales

•Execute in store marketing and promotional displays based on company’s guidelines and support local golf sales events

•Demonstrate product knowledge and continuous learning for latest golf products, trends, and promotions to service customers’ inquiries

3.Inventory Management

•Monitor stock levels to ensure shelves are always well-stocked, tidy, and reflect accurate inventory levels to avoid customer dissatisfaction

•Conduct regular inventory checks and assist in cycle counts and annual stock takes to maintain inventory accuracy and prevent shrinkage

•Assist in coordinating with stock merchandisers and report low-stock or overstock situations to the team to support inventory management. (pending Cindy)

4.Store Operation & Safety

•Maintain store cleanliness to ensure the store is clean, organized, and presentable to reflect the brand's professionalism and attract customers

•Maintain merchandise in accordance with company’s visual merchandising guidelines. Actively participate in all merchandising activities including, but not limited to, daily stock maintenance, product transfers, and folding clothes.

•Support operational efficiency and to assist with opening and closing duties, including cash handling and securing the premises.

5.ILG Membership

•Register new members: Actively encourage customers to sign up and assist them through the registration process

•Promote ILG membership benefits: Educate customers on the advantages of ILG membership, such as exclusive discounts, events, and perks

•Build customer loyalty: Cultivate long-term relationships through personalized service and follow-ups to encourage repeat business

Experience and Skills:

• At least 1 year in a similar role within the retail industry

• Proven experience in achieving sales targets and KPIs

• Strong clients focus with an ability to build lasting relationships

• Exceptional verbal and presentation skills

• Positive, collaborative, and goal-oriented team member

• Friendly, professional demeanour with effective communication

• Ability to perform well in a fast-paced environment

• Demonstrates punctuality, honesty, and discipline

• Self-motivated, driven, and open to feedback

• Able to commit to rotating shifts (opening & closing hrs)

Benefits:

• 5 days work week
• OT + Performance Bonus
• Career Advancement
• Health Insurance + Medical & Hospitalization Insurance + Life Insurance + Personnel Accident Insurance
• Up to 16 days of Annual Leave
• Sick Leave Benefits + Statutory Leave Benefits
• Friendly Working + Teamwork Environment

*Want to know more about us? Please visit the link here: https://youtu.be/6cC0kesEVwQ