Job Responsibilities:

• Engage in B2B sales activities.
• Identify and pursue new sales opportunities until closure.
• Prepare and submit weekly sales reports
• Assist in managing partnerships with manufacturers of audio solutions and related products.
• Collaborate closely with renowned partners like Samsung, Crestron, Bose, Martin Audio, QSC, Poly, Logitech, Microsoft, and inhouse AV Designer Team to propose solutions to meet customer’s needs
• Negotiate pricing with partners to ensure competitive bids.
• Explore and secure partnerships for audio-related solutions to enhance our offerings to customers.
• Target primary market in the education sectors.
• Lead the Sales team to achieve sales target & manage customer experience (Sales Manager only)

Requirements:

• Must have minimum 2 years of sales experience in a B2B environment with good sales track record
• Must have the keen interest in sales management and have the leadership trait (for Sales Manager only)
• Experience in Audio & Visual, videoconferencing, telephony solutions is a plus.

DPL Premium Automobiles is the official Singapore distributor for Deepal, an electric vehicle (EV) brand from China. We are looking for a Sales Manager, who has a passionate and driven personality and is prepared to lead and manage the sales team to achieve sales targets and revenue.

Sales

• Be responsible for developing and planning of sales strategies as well as providing direction and control of sales activities to ensure continuous growth for the Company.
• Prepare sales forecast and review sales strategies and activities to achieve the company’s sales revenue and competitive advantage.
• Establish and develop business plans and direct operations to meet annual sales and profitability objectives.
• Manage sales department operational, administrative needs and also budgeting, system requirements and staffing needs for areas including sales, reception, valet, and new car delivery teams.
• Determine training needs for sales, reception, valet and new car delivery teams.
• Conceptualise, execute and evaluate sales action plans and campaigns.
• Ensure retail space is properly represented with adequate display and demonstration models.
• Constantly audit and modify, where necessary, existing work flow, processes and customer journey to deliver greater effectiveness and efficiency.
• Provide good leadership, guidance and counselling to working teams to meet customers and job requirements and additionally for the sales team to achieve their individual sales quota requirements.
• Maintain high levels of customer satisfaction and ensure targets as set by the principal are achieved.
• Ensure consistent and accurate input and update of data by the sales team into our prospect management system.
• Ensure all planning, activities, tracking and reporting is carried out in an accurate and timely manner.
• Look into and address customer complaints and issues for sales department related cases.
• Be responsible for growth in corporate sales business which includes business-to-business sales, diplomatic sales, fleet sales, corporate programs and government tenders.
• Display multi-faceted skills, including sales force management, account management and needs analysis of the existing portfolio of corporate customers.

Product

• Support sales with product, pricing and inventory related matters.
• Responsible for product competitiveness, product pricing, specifications and homologations.
• Handle order processing, monitor shipments and manage inventory.
• Logistical support of vehicles required for events / trainings.
• Perform other duties as and when assigned.

Requirements

• Minimum Degree or equivalent.
• Preferably at least 2 to 3 years’ experience as managerial staff in similar industry.
• Good business acumen with excellent problems solving skills.
• Proven track record with strong negotiation, interpersonal, leadership and relationship building skills.
• Positive working attitude, organised, independent, resourceful and with high level of commitment and drive.

• Acting as a liaison between management and the team
• Leading the team to meet quotas
• Correcting any problems that arise
• Motivating the sales team4
• Providing guidance and support to sales representatives
• Monitoring performance
• Identifying training needs

Responsibilities

• The Sales Supervisor will manage his/her Sales Channel and reports to Executives
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years relevant experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about variety of vegetables and fruits from various countries and states

4) Have knowledge about the pricing and quality of vegetables and fruits

5) need to train staff assistant

6) Be able to identify sales trends

7) .Must keep workplace hygiene and arrange products in tidy manner

8) Must hit and maintain monthly sales target

9) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Maintain an organized and up-to-date Customer Database, including essential contact information and other relevant details.

Assist the Director in maintaining a high standard of customer care, addressing concerns promptly, and adapting to changes in customer needs or circumstances.

Contribute to the company's market intelligence efforts by gathering information on customers, competitors, and industry trends, helping to inform strategic decisions and business development initiatives.

Requirements:

Diploma/Degree in Marketing or equivalent

Must posses 1 year of chemical sales experience.

Excellent communication, interpersonal and PR skills

Excellent sales track records

Team oriented and dynamic

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

Job Title: Interior Designer

Job Description:

Embark on an exciting career journey with exceptional growth opportunities! As an Interior Designer, you will have the chance to meet clients and develop your own projects. You’ll be encouraged to take on additional responsibilities and, as you progress, you’ll be groomed to become an independent designer. Those with leadership qualities will have the opportunity to build and lead their own team.

Why Join Us?

• Career Development: Gain invaluable experience and advance your career in interior design.
• Passionate Culture: Enjoy a friendly and supportive work environment where creativity and collaboration thrive.

Requirements:

• No Prior Experience Required: A genuine interest in interior design and confidence in sales are essential.
• Responsibility & Accountability: Take ownership of your projects and deliver outstanding results.
• Motivated & Positive Attitude: Bring enthusiasm and meticulous attention to detail.
• Multi-tasking Skills: Thrive in a fast-paced environment while managing multiple tasks effectively.
• Availability: Flexibility to work on weekends and public holidays as needed.
• Professional Appearance: Present yourself in a polished and professional manner.

Location:

• Office based in Tai Seng

If you're ready to dive into the world of interior design and make your mark in a dynamic team, we’d love to hear from you!

- Supervising and coordinating sales staff and cashiers, assigning duties, and preparing work schedules

- Solving problems like customer complaint and attend customer & answering phone call and inquiries

- handle and manage documentation

- maid counseling

- obtained Certificate of Employment Intermediaries (CEI) certification

- Supervising and coordinating sales staff and cashiers, assigning duties, and preparing work schedules

- Solving problems like customer complaint and attend customer & answering phone call and inquiries

- handle and manage documentation

- maid counseling

- obtained Certificate of Employment Intermediaries (CEI) certification

Full job description

Job Description:

• prepare marketing plan and sales budget
• search for new building contractors with jobs on hand
• handle and follow up feedbacks with customers
• monitor and ensure timely payment from customers
• visit customers to improve service level and build business relations
• Introduce and present new products to existing and new customers.

Job Requirements:

• Diploma holder in related industry preferred
• Minimum 2-3 years of sales experience
• Experience in sales of building products are preferred
• Have a valid class 3 driving license

Attributes:

Good learning attitude, able to work as a team

Not afraid to work hard and hungry to succeed

Ready to be rewarded BIG

· Assisting in hiring and training beauticians as required.

· Arranging and managing the employee’s work schedules, considering seasonality for occasions and peak times.

· Maintaining records of staff members which includes their salaries and working schedules.

· Advertising and promoting services, offers, and discounts via social media.

· Monitoring stock and ordering beauty products as and when required.

· Tracking the payments received from clients.

· Offering discount bundles and running online competitions to attract new clients.

· Ensuring proper cleaning of beauty equipment and tools after use and following hygiene practices across all beauty stations.

· Maintaining records of all transactions and presenting it to the beauty or hair salon owners.

Requirements

· 5 yrs working experience in similar role.

· Proficient with all skin and hair treatments.

· Excellent knowledge of bookkeeping and accounting procedures.

· Ability to handle customers’ requests and complaints with elegance.

· Excellent oral and written communication skills.

· Strong organization and analytical skills.

· Exceptional customer service skills.

· Strong negotiation and sales skills.

· Proficiency in Microsoft Office.

· Customer-oriented individual and an outstanding problem-solver.

· Good numerical abilities.

· A keen eye on details.

· Good time management skills.

· Exceptional leadership skills

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Description of business

We are a foreign domestic worker agency and since 1997, we have assisted many employers in matching them with the most suitable domestic helper. Our goals are to match our employers with the right domestic helper and maintaining a harmonious working relationship with the domestic helper throughout.

Responsibilities of the role

Attend to clients' inquiries including walk-in, phone calls, messages, and email inquiries

Arrange interviews with prospective employers

Follow-up services to both employers and foreign domestic helpers

Routine administrative & document work

Any other ad-hoc tasks

Qualifications

Certificate of Employment Intermediaries (CEI) certificate will be added as advantage

No experience candidates are welcome to apply

Job Type

Full-time

Pay

Up to $4,000.00 per month

Schedule

5/6 day work week, must be willing to work on weekends

Supplemental pay types

Commission pay

Work Location

In person

Calling all Gen Z and Millennials!!

Just ORD? Looking for a Career Switch?

*Do take note we are looking for candidates that is comfortable with face to face interaction as we are a PEOPLE ORIENTED Company*

We are a specialised outsourced sales and marketing company typically includes activities such as;

• Market research
• Identifying potential customers
• Creating marketing strategies
• Promoting products or services
• Maintaining customer relationships.

It involves understanding customer needs, communicating value propositions, and ultimately driving revenue growth for the company.

This can encompass various roles such as sales representatives, marketing managers, brand managers, and more.

Responsibilities:

• Managing sales and operations through on-site assistance
• Build and maintain strong relationships with clients.
• Conduct simple sales process

Requirements:

• 1 to 1 mentorship and guidance
• Fun learning/ working environment & proven career advancement
• Outgoing with Positive Personality
• Team oriented individuals
• Great communications skills
• Entry level candidates are welcome to apply!
• Keen in travelling and enjoys meeting people

We thank all applicants for their interest in joining our team, but only those selected for an interview will be contacted.

IN (Innovation Organization) provide an equal opportunity workplace which therefore we welcome applications from individuals of all backgrounds.

• Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
• Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
• Accomplishes staff job results by coaching, counseling, and disciplining employees.
• Plans, monitors, and appraises job results.
• Conducts training.
• Implements and enforces systems, policies, and procedures.
• Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
• Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
• Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
• Provides quality service by enforcing quality and customer service standards.
• Contributes to team effort by accomplishing related results as needed.
• Supervisor Qualifications / Skills:
• Quality management
• Supervision
• Tracking budget expenses
• Safety management
• Staffing
• Delegation
• Performance management
• Organization
• Fostering teamwork
• Self-development
• Giving feedback

* Develop and maintain strong in- bakery product knowledge

* Assist walk-in customers in purchasing bakery products

* Promote bakery products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 years sales experience

* Required to work any shift

*Weekend and Public holiday may require to work overtime

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

1.Attend to walk in customer's inquiries

2.Provide professional and excellent customer service in product selection

3.Maintain store cleanliness and products display

4.Promote sales of high-end furniture and lifestyle accessories

5.Identify marketing opportunities for new customers

6.Good professional customer care and services

7.Coordinate display of merchandise in showrooms

8.A constant drive to improve store layout and displays

9.Maintain and upkeep of showroom

10.Able to work long hours.

11.Able to work overtime and split shift

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Key Responsibilities:

• Develop and implement a comprehensive business plan, aligned with the company's overall objectives.
• Drive sales growth and maximize revenue generation through effective strategies and tactics.
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Build and maintain strong relationships with key retail partners to optimize our market reach.
• Lead and inspire a team, fostering a culture of collaboration, accountability, and continuous improvement.
• Analyze market trends, consumer behavior, and competition to identify and capitalize on business opportunities.
• Ensure optimal inventory management, pricing strategies, and promotional activities to drive sales and profitability.

Requirements and skills:

• Prior experience in managing brand principal and act as a point of contact for all brand matters
• Monthly submission of sales reports and forecast
• Work closely with top management (C suites) to achieve desired results
• Dealing with key suppliers and vendors a must
• Prior experience in baby product industry is an added advantage
• Strong knowledge of retail operations, supply chain management, and consumer trends.
• Strategic thinking and problem-solving abilities, with a focus on results and innovation.
• Strong commercial acumen and business understanding, with the ability to make data-driven decisions.
• Responsible for handling all aftersales/repair matters

• Proven work experience as a Beauty & Wellness sales executive or similar role
• Good knowledge of beauty treatments and products (e.g. for skin care)
• Basic bookkeeping knowledge
• Excellent organizational skills
• Ability to handle customers’ requests and complaints with grace
• Holding relevant Certificatoins in Beauty Industry
• Additional certification in Beauty Therapy or Cosmetology is a plus

Responsibilities

• Oversee daily salon operations
• Hire and train Beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations and treatment rooms
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers
• Must be able to work night shift and split shift
• Must be able to work extra hours or weekend if needed

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.

Job Summary

Reporting to the Director of Protective Intelligence, the Physical Risk Detection Specialist will develop scripts and leverage custom tools to gather, analyze, and author actionable intelligence from internal, dark web, proprietary, and open sources to identify, disrupt, and prevent harm that might impact our colleague and executives’ ability to safely conduct business globally. Critical skills include partnering with key stakeholders and providing awareness, indications, warnings, and operational readiness. The Global Security Protective Intelligence team analyzes and assesses internal, external, and geopolitical threats to American Express executives, employees, facilities, assets, events, and interests globally.

Essential Duties and Responsibilities

• Maintain and continually enhance priority intelligence requirements that align with needs of stakeholders.
• Multilingual technical threat detection (threat hunting) to identify, disrupt and prevent potential physical harm and threats, both internally and externally, for all colleagues, facilities, and corporate events. Role includes hunting for brand exposure risks.
• Develop scripts to identify specific insider threats and external risks.
• Leverage OSINT, proprietary information, and purpose-built tools to create written intelligence products for key stakeholders to proactively address threats.
• Monitor global events relevant to the company.
• Support protective intelligence investigations involving threats to leaders and facilities.
• Produce and present threat assessments, deep-dive analysis, and briefings that are cohesive, concise, and professional.
• Build and maintain partnerships with key teams/functions within the company such as physical security, information security, business continuity, insider threat, and investigations.
• Interact rapidly at all levels of the organization and across regions to provide subject matter expertise on threats.
• Provide after-hours support, as required.

Qualifications

• Oral and written fluency in English and one or more of the following languages: Spanish, French, Arabic, Farsi, Mandarin, Russian, Hindi, German.
• Possess an advanced level of understanding of investigative techniques and threat-based intelligence analysis and to detect and resolve threats and other criminal activity.
• In-depth understanding of the threats affecting executives, corporate assets, and events.
• Experience in data visualization, network analysis, and application of structured analytic techniques to generate and test hypotheses, assess cause and effect, challenge analysis, and support decision making.
• Working knowledge in one or more of the following areas: data science, analysis, protective intelligence, executive protection, close protection, counterintelligence, insider threat, or all-source intelligence.
• Possesses the ability to review information to determine its significance, validate its accuracy and assess its reliability.
• Strong personal initiative, intellectually curious, and knowledgeable about local, regional, and world events.
• Bachelor's degree or equivalent combination of education and experience preferred.
• Master’s degree a plus.

Experience

• 10+ years’ working in large mission critical environment in one or more areas of data science, intelligence, security, or geopolitical related disciplines.
• Desired Leadership Characteristics:Calm and decisive under pressure.
  Ability to prioritize actions for the benefit of the organization to remain focused on most critical issues.
  Initiative and energy to go beyond minimum requirements of effort and activity; a bias for action and for getting things done.
  Proven ability in extending and maintaining strong relationships in a complex multi-national corporation.
  Strong problem solver with the ability to use analytical methods to affect change.
  Effective organizational skills (including attention to detail) along with the ability to collaborate and influence in a matrixed environment.
  
• Must have solid critical thinking and effective time management skills with ability to prioritize based on changing environment.
• Must have initiative and able to work both collaboratively and independently when needed.
• Strong ability to communicate upwards and to peers, particularly in high-impact, mission critical scenarios.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Our client is a global manufacturer. Due to business needs, they are now recruiting a Finance Transformation Specialist to be part of their Finance team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsible of Finance Transformation Specialist:

• Lead finance transformation projects, utilizing tools like Python or similar programming languages to automate and streamline manual processes.
• Design and implement workflow improvements to enhance efficiency and data accuracy.
• Collaborate with cross-functional teams to integrate financial systems and optimize reporting frameworks.
• Provide hands-on support in developing automated financial dashboards and analytics tools.

Requirement:

• 1–2 years of experience executing finance transformation projects.
• Strong IT skills, with hands-on experience in process automation tools (e.g., Python, RPA).
• Bachelor’s degree in Finance, IT, or related fields.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

· Work with hiring managers and agency to source, attract, and assess candidates.

· Identify candidates using Linkedin, Facebook, Instagram and other social media accounts.

· Managing job postings content on all job portals.

· Carry out first level of recruitment and selection processes through resume screening, phone screening calls, meeting at both office and external venue to select potential candidates to meet hiring managers' requirements.

· Coordinate and schedule interviews appointments between candidates and hiring managers.

· Prepare daily and weekly accomplishment report and provide updates to recruitment status.

· Proactively develop contacts and networks to build talent pipelines, stay updated with market intelligence, industry practices, and other opportunities.

· Research current trends and suggest new ideas for improving talent acquisition activities.

· Assist in onboarding process for selected candidates that are joining the company.

· Review employment applications and background check reports.

· Deliver an amazing and positive candidate experience throughout the recruitment process.

· Manage respective candidate pools to ensure qualified candidates remain engaged in current or future opportunities.

· Perform any other ad-hoc tasks as assigned.

• Assist in developing, implement, and maintain compliance policies, procedures, and governance structures.
• Ensure ongoing compliance monitoring and periodic audits to identify and address compliance issues.
• Assist in conducting risk assessments and recommend mitigation strategies for potential compliance issues.
• Maintain accurate and organized records of compliance-related activities and documentation.
• Assist in providing training and guidance to internal teams on compliance matters to foster a compliance-driven culture.
• Stay updated on regulatory changes and ensure timely updates to compliance policies and processes.
• Support internal teams during external audits or inspections by regulators.
• Collaborate with cross-functional teams to embed compliance across operations.
• Assist in setting up compliance processes and governance structures across brands.
• Handle any ad-hoc compliance-related tasks as required.
• 2–5 years of experience in a similar or related role.
• US exposure and legal background are a huge plus.

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from Illumina End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with Illumina core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles