#NEW#IT Application Support Officer - Rolling Contract

Join a dynamic team within a global leader in commodities trading, with operations in over 70 countries. This organization is at the forefront of the comodities transition, delivering innovative solutions and managing one of the most diverse energy portfolios in the world.

Role Overview
We are seeking an IT Application Support Officer to be based in Singapore. This role focuses on maintaining trading platform stability, providing user support, and collaborating with global teams to enhance system performance.

Key Responsibilities

• Monitor and ensure system stability and performance for trading platforms.
• Resolve technical incidents, document solutions, and coordinate with global teams for advanced issues.
• Manage configurations such as access, order routing, limits, and broker connections.
• Support users across pre-trade, trade life cycle, and post-trade processes.
• Participate in the Business Continuity Plan and ensure seamless operations.
• Contribute to the continuous improvement of monitoring tools and operational procedures.

Requirements

• A degree in IT Engineering, Mathematics, or a related discipline.
• 2-6 years of relevant experience in an IT trading environment.
• Familiarity with trading or portfolio management processes
• derivatives or commodities knowledge is a plus.
• Proficiency in:Windows environments, SQL, and scripting.
• Live system monitoring and large-scale application support.
• Strong analytical, problem-solving, and communication skills.
• Fluent in English.

Location: Singapore. Occasional travel to Europe may be required.

Be part of a forward-thinking company shaping the future of energy and trading. If this opportunity aligns with your skills and ambitions, we’d love to hear from you!

Please contact [email protected] for more information

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1768258

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

We are looking for an L1+L2 App Support Engineer to join our dynamic team! You will play a crucial role in ensuring the smooth operation of applications and providing technical support to end users.

• Competitive remuneration package (up to $4,000 + AWS + VB).
• Hybrid working arrangement.
• Be part of a collaborative and supportive team that encourages growth.

Responsibilities:

• Provide assistance to users, addressing inquiries, troubleshooting issues, and quickly implementing solutions to restore systems to full functionality.
• Keep detailed documentation of user interactions, reported problems, solutions applied, and any further actions needed by management or tier 2 support.
• Create user manuals and troubleshooting guides to aid both support teams and users in effectively interacting with the system.
• Work closely with L3 Technical staff and the project manager to set objectives and plan system upgrades and improvements.
• Develop and implement new procedures to boost efficiency, enhance customer satisfaction, and reduce operational costs.

Job Requirements:

• Singaporean only.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Prior experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• Strong troubleshooting and problem-solving skills with experience in identifying and resolving complex technical issues.
• Experience with ticketing systems (e.g., JIRA, ServiceNow) and version control tools (e.g., Git) is a plus.
• Prior experience in supporting mobile or web applications is an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Functioning as an OSO, you will assist the Estate Manager in facilities management and be responsible in carrying out cleaning duties, enforcing access control and maintaining the general appearance of the building and surroundings in accordance with the required standards.

You are required to provide logistical and simple administrative support in school operations and undertake any other duties as directed by the Estate Manager using the prescribed methods and frequencies in line with the requirements of the cleaning specification and safe working procedures.

Critical Work Functions and Key Tasks

• Ensure high and consistent standards of cleanliness of your designated area as assigned
• Clean designated areas using appropriate equipment or/and machinery with supplies as directed
• Assist the Estate Manager in pest control, such as supervising of fogging & anti termite treatment / surveillance
• Check and take measures to prevent mosquito breeding
• Assist the Estate Manager in facilities management such as reporting faults, accompany contractors for maintenance works, check /accept tasks carried out by contractors
• Assist in the management of donated goods, such as receiving, storage, stock taking, packing & distribution
• Provide logistic support for special events. Understand the requirement / overall layout / prepare the venue and clean up the site after the event
• Assist in enforcing Health & Safety procedures
• Report any Health & Safety issue to Supervisor
• To assist in kitchen operations and / or act as a relief for the kitchen crew when required
• Perform any other duties as assigned by the Estate Manager or Management

Requirements

• Some knowledge of maintaining facilities
• Some knowledge on food preparation & hygienic requirement

Job Summary:

The Applications Support Engineer provides technical support and maintenance for software applications, ensuring their optimal performance and availability. This role involves troubleshooting issues, implementing solutions, and collaborating with other IT teams to enhance system functionality. The Applications Support Engineer is also responsible for documenting processes, managing application configurations, and assisting in the deployment of software updates and patches.

Key Responsibilities:

• Application Support: diagnose and troubleshoot application issues reported by end-users or detected through monitoring tools. Provide timely and effective resolution to application problems, escalating issues when necessary.
  
• Incident and Problem Management: manage and resolve application-related incidents and problems, ensuring root causes are identified and addressed. Maintain an incident log and provide regular updates to stakeholders on the status of issues.
  
• Application Maintenance and Updates: work with development teams to deploy new versions and patches of applications and implement changes. Test and validate updates before deployment to ensure minimal disruption to users.
  
• User Support and Training: assist end-users with application-related queries and provide technical support. Conduct training sessions for users on new features or changes to applications. Develop user guides and support documentation to assist end-users.
  
• Configuration Management: manage application configurations, including settings, permissions, and access controls. Ensure that application configurations are documented and maintained in line with organizational standards.
  
• Collaboration and Communication: work closely with developers, system administrators, and other IT teams to resolve application issues. Communicate effectively with stakeholders, providing regular updates on application status and issues. Participate in project meetings to provide input on application support requirements.
  
• Continuous Improvement: identify areas for improvement in application performance and user experience. Propose and implement solutions to enhance application efficiency and reliability.
  

Requirements:

• Degree in Computer Science, Information Technology, or related field.
• Preferably 2 to 5 years of experience in application support, software troubleshooting, or a related role.
• Beneficial to have experience in an Aircraft Engine Maintenance Repair and Overhaul shop.
• Good knowledge of MS Excel, databases, SQL, and scripting languages (e.g., Python, PowerShell).
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong customer service orientation.
• Training provided for candidate without prior experience.

Job Scope:

• Designing electrical systems and circuits
• Analyzing the performance of electrical systems and identifying areas for improvement
• Testing electrical equipment to ensure safety and functionality
• Managing electrical engineering projects from initiation to completion
• Collaborating with other engineers on multi-disciplinary projects
• Creating detailed technical documentation, including schematics and user manuals
• Ensuring electrical systems comply with safety regulations and industry standards
• Providing technical support and troubleshooting assistance to teams and clients
• Improving system efficiency, reliability, and sustainability
• Overseeing the installation and commissioning of electrical systems
• Researching and integrating new technologies into existing electrical designs
• Conducting feasibility studies to assess the viability of system upgrades or new installations
• Preparing cost estimates for materials, labor, and installation
• Training and mentoring junior engineers and technicians
• Maintaining accurate project documentation and records

Requirements:

• Diploma/Degree in Electrical Engineering
• 2 to 3 years of relevant experience in automation machine design and development
• Proficient in writing PLC application programs (e.g., Omron, Allen Bradley, Siemens, Keyence, Beckhoff)
• Knowledge of PC-based programming (Visual Basic, C++) for machine control systems
• Hands-on experience with schematics and electrical layout design
• Ability to guide technicians on technical matters
• Occasional travel required

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and compliance with VDL/ETG standards and roadmap.

Key Area of Responsibilities:

• Maintain and update all information technology (IT) systems, devices and peripherals, within the company to ensure stable and reliable performance.
• Maintain and update the company’s network infrastructure and adhere to the parameters & static address tables according to the One-ETG standard.
• Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences.
• Ensure security and proper access control of all IT systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access.
• Create regular backups of all relevant company data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.
• Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity.
• Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Degree in Computer Science/Electrical and Electronic Engineering or other relevant field.
• Minimum 3 years of working as a system support engineer in the semiconductor industry or other similar roles.
• Proficient in Microsoft Excel functions
• Good communication skills

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Working Location: Senja Care Home

The Senior Operations Support Executive (OSE)/Assistant Manager (AM) assists in nonclinical administration and support operations to manage the Care Home facilities and a team to run daily administrative, operational, logisitics, maintenance, safety and security activities required to deliver the required resident services to the healthcare team and residents of the Care Home. The Senior OSE/AM supports the Centre Director/Manager
and Chief Operating Officer (COO) in managing the various support operational services, as decribed in the next section, in an effective and efficient manner in accordance to stipulated service level standards.

• Deliver all support services of the Care Home and maintain targeted performance standards.
• Plan, coordinate and manage the various operational support services in providing day to day operations & administration, procurement & logistics support, cleaning, maintenance, safety and security services.
• Facility Assistants in supporting facilities management, food provision, laundry services, equipment maintenance, logistics, fire safety requirements, general administration support, provision of transport arrangements, and procurement of equipment and services.
• Work with and manage the outsourced vendors and ensure that their performance is up to stipulated service standards.
• Assists the CM to supervise and work closely with the following staff:
  1. Facility Assistants and / or outsourced vendors to ensure and upkeep the
  cleanliness of the general and common areas of the Care Home premise(s).
  2. Appointed maintenance contractors to provide proper and regular maintenance of all furniture, fixtures and equipment in the Care Home premise(s).
  3. Security staff or outsourced vendors to ensure physical security of the Care Home premise(s).
  4. Facility Assistants (Laundry) to ensure and maintain the proper laundering, folding and delivery of resident-related linen, clothing, curtains; maintenance of machinery, and coordinating of transport services to ensure timely exchange and delivery of soiled/clean linen. This includes management of drivers (if any).
  5. Healthcare/Facility Assistants or outsourced food vendors to ensure kitchen cleanliness, and the safe and proper management and handling of food in the kitchen.
  7. Handyman to ensure simple defects are rectified properly, safely and in a timely manner. 8. OAA/ MSW/ Finance Exec/CCR Exec to attend to internal / external customers’ enquiries and feedback.
  9. OAA to provide general administration include stationary supplies, office
  administration support
  10. Relevant staff on workplace safety and fire safety requirements to ensure compliance to organization and national requirements.
• Ensures proper maintenance of administrative records, general stores, office equipment and stationery. This includes tagging, tracking and management of inventory.
• Adheres to the procurement protocols for the procurement of equipment, supplies, etc, including preparation of the documentations required for procurement process, taking delivery and entering invoices for claims purposes.
• Assists to collate monthly duty roster for the respective section within the operations department.
• Leverages on the Integrated Healthcare Asset Management (IHAM) system to manage FM workflow and the company’s assets.
• Collates operational statistics and assist in the preparation of reports.
• The Assistant Manager will lead the team and be accountable to the Centre
  Director/Manager in ensuring that the above-mentioned operations are carried out effectively and efficiently.
• The Assistant Manager will lead the team and be accountable to the Centre
  Director/Manager in ensuring that the above-mentioned operations are carried out effectively and efficiently.
• The Assistant Manager will also be involved in tender projects and the preparation of reports.
• Takes on ad-hoc functions/projects and assist the Centre Director/Manager or COO in other duties as required.

Requirements:

• Degree. Candidates with Diploma can be considered if previously equipped with more than 3 years relevant operations and corporate experience performing similar functions.
• Knowledge of security operations, facility management, fire safety and work place health and safety.
• Applicants for the AM position should also have corporate experience in managing budgets, managing teams, preparing and making PowerPoint presentations, using Excel for data management and analysis, preparing reports, and developing tender documents (including specifications and evaluation criteria).
• Applicants for the AM position should be confident in their writing ability.
• Proficient in Microsoft Office applications.
• Meticulous with an eye for detail.
• Good communication skills and able to work with others.

Tasks & responsibilities

• Send periodic reminders to clients on key matters using standard templates
• Serve as the main point of contact for client follow-ups
• Conduct research on for related information
• Identify and recommend further opportunities to expand client services
• Work closely with internal teams to offer additional support and solutions
• Maintain a tracking system to ensure timely follow-ups on outstanding tasks
• Handling office administrative duties and paperwork which includes data entry, copying, scanning & attending to e-mails, etc.
• Update and maintain proper filing systems and records
• Coordinate with colleagues to achieve department goals
• Other Ad hoc Duties assigned

Qualifications & experience

• Degree in Business Administration or Law. Other qualification will be considered
• Prior experience in relevant field will be an advantage
• Excellent written and spoken communication skills in English
• Proficiency in Mandarin required to liaise with Mandarin speaking clients
• Positive working attitude, pro-active, good team player and able to work independently with minimal supervision
• High attention to detail and accuracy in data entry and paperwork
• Possess strong honesty, integrity and confidentiality
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Able to work under pressure

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave upon confirmation
• Birthday Leaves upon confirmation
• Long service award and cash incentive for confirmed employees
• Annual salary review & performance bonus for confirmed employees
• Company reward incentives for confirmed employees
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Training & Development

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $2,900
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

About Us:

We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimise customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe medical environment for all.

We are driven by our group philosophy as defined below:

1. Provide the best to our customers through a service-oriented culture

2. Create new value through innovation

3. Realise greater possibilities through advanced technology

Roles and Responsibilities:

• Responsible for providing technical assistance and support related to computer systems, hardware or software testing
• Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution
• Provide technical assistance and support for incoming queries and issues related to computer, systems, software, and hardware
• Respond to queries either in person or over the phone
• Write training manuals
• Maintain daily performance of computer systems
• Respond to email messages for customers seeking help
• Ask questions to determine nature of problem
• Walk customer through problem-solving process
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to resolve problems
• Are required to apply information security in accordance with the established policies and procedures of the organization.

Requirements:

• Diploma or Certificate in IT/Computer Engineering with 1-2 years of working experience in technical support
• Experience in basic networking support
• Experience in supporting OS platforms such as Windows 10 and MS Office applications
• Prefer candidates who are resourceful, good working attitude & takes initiative
• Good communication skills and administrative skills

Responsibilities

Application Support:

Provide second and third-level support for Java-based applications.

Diagnose and resolve technical issues in a timely and efficient manner.

Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage

Troubleshooting:

Analyze, identify, and resolve complex software issues.

Debug and troubleshoot Java code to fix defects and performance issues.

Utilize logs, monitoring tools, and other diagnostic methods to identify root causes.

Collaboration:

Work closely with development teams to understand application functionalities and dependencies.

Collaborate with cross-functional teams, including QA, DevOps, and Product Management, to resolve issues and improve applications.

Communicate effectively with customers and stakeholders to provide updates and resolutions.

Development and Maintenance:

Participate in the development and deployment of application updates and enhancements.

Write and maintain documentation for application support processes and procedures.

Contribute to continuous improvement initiatives to enhance application support and performance.

Incident and Problem Management:

Manage and prioritize incident tickets and service requests.

Escalate critical issues to appropriate teams and ensure timely resolution.

Conduct root cause analysis and provide recommendations for preventing future incidents.

Any other ad hoc duties as assigned by supervisor.

Qualifications

Proficiency in Java and Java EE technologies.

Understanding of web technologies (HTML, CSS, JavaScript) and frameworks (Spring, Hibernate).

Experience with databases (SQL, Oracle, MySQL) and writing complex queries.

Familiarity with version control systems (Git, SVN).

Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.

Experience with monitoring tools and logging frameworks.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

About KPay Group

KPay Group (“KPay”) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 45,000 merchants across Hong Kong, Singapore, and Japan, KPay is building a comprehensive platform to support merchants in financial management, business operations and digital transformation across the Asia Pacific, unlocking new growth potential for businesses. For the latest updates, follow us on LinkedIn or visit our website at www.kpay-group.com.

Responsibilities:

• Handle customers’ enquiries effectively through phone and email
• Handle inbound & outbound calls, merchant application processing
• Provide administrative support & technical support to the BD/Sales team
• Provide installation and training to new merchant accounts in the use of payment terminal
• Perform ad hoc duties when assigned

Requirements:

• Experience with customer service and operation with payments or banking is a bonus
• Detail-minded, customer oriented, good communication & interpersonal skills
• Proficiency of MS office, Excel
• Willing to perform delivery and installation of POS terminals
• Ability to speak Chinese other than English to handle queries from non-English speaking merchants

ERP Application Support Manager

Location: Singapore

Department: ERP Application Support

Job Type: Permanent

Compensation: Base x 12 + VB + PB

Job Summary:

The Support Manager will lead the support team, ensuring efficient operation and support to customers. The role involves managing system maintenance, troubleshooting issues, and collaborating with various teams. A minimum of 5 years of ERP support experience, SAP B1 preferred.

Key Responsibilities:

• Manage the support team and ensure timely issue resolution
• Serve as the main point of contact
• Collaborate with cross-functional teams to troubleshoot and resolve issues
• Oversee system upgrades, patches, and performance monitoring
• Develop support processes and provide user training to enhance system adoption
• Ensure compliance with service level agreements (SLAs) and monitor system performance

Key Skills & Competencies:

• Strong knowledge of ERP, SAP B1 preferred
• Excellent troubleshooting, leadership, and communication skills
• Ability to manage multiple priorities and deliver under pressure
• Process-oriented with attention to detail and a focus on system improvements

Qualifications:

• Minimum Diploma or Bachelor’s degree in IT, Business Administration, or related field
• Minimum 5 years of ERP support experience, with at least 2 years in a managerial role
• SAP B1 preferred

Salary up to S$6,000

Working Location: Changi Business Park

Shift Timings:

• Morning shift: 6 AM – 3 PM
• General shift: 9 AM – 6 PM
• Afternoon shift: 2 PM – 11 PM
• Night shift: 10 PM – 7 AM

Job Responsibilities:

• Provide 24/7 rotational application support, including night shifts, weekends, and public holidays.
• Perform daily health checks, monitor production systems, and manage job scheduling to ensure SLAs are met.
• Troubleshoot and resolve production issues related to application performance and reliability across the software stack.
• Proactively identify system bottlenecks and resolve issues to prevent future problems.
• Implement continuous system improvements, such as job automation and performance optimization.
• Identify and fix software bugs, ensuring smooth operation of applications.
• Collaborate on incident and problem management processes to resolve issues and maintain service reliability.
• Monitor applications running on Windows and Unix environments, and ensure they are running efficiently.
• Utilize SQL Server/Oracle databases for troubleshooting and debugging, including writing and optimizing SQL queries.
• Support banking applications, particularly in environments related to Anti-Money Laundering (AML).
• Use monitoring tools, such as Grafana, to track system performance and resolve issues promptly.
• Continuously learn and adapt to new technologies as part of the support and improvement process.

Job Requirements:

• 3-5 years of hands-on experience troubleshooting full-stack applications, preferably in Java, Spring Boot, and Microservices environments.
• 3-5 years of working experience, ideally in the banking or anti-money laundering domain, with at least 1 year in a dedicated support role.
• Proven experience supporting production environments in Windows and Unix platforms.
• Strong proficiency in SQL Server or Oracle databases, with the ability to write and debug SQL programs.
• Familiarity with Unix/Linux/Windows environments and scripting.
• Experience with monitoring tools like Grafana is an advantage.
• Knowledge of GIT, Bitbucket, and Jenkins is a plus.
• Familiarity with Actimize or Hadoop is a plus.
• Willingness to learn and adopt new technologies.
• Willing to work various shifts, including early morning, general, afternoon, and night shifts, as well as weekends and public holidays.

Overview:

We are seeking passionate and motivated individuals who are eager to advance their careers in the dynamic fields of supply chain, logistics, and warehousing. If you are enthusiastic about driving efficiency, optimizing operations, and contributing to innovative logistics solutions, we invite you to join our team and grow with us. Your dedication and ambition will be key to our continued success and excellence in the industry.

Key Responsibilities:

1. Logistics Coordination:

• Coordinate inbound and outbound logistics to ensure timely delivery of goods.
• Communicate with carriers and suppliers to track shipments and resolve any issues.

2. Inventory Control:

• Maintain accurate inventory records and conduct regular stock checks.
• Assist in managing inventory levels to prevent shortages or overstock situations.

3. Procurement Assistance:

• Support the procurement team in sourcing and purchasing materials.
• Assist in negotiating with suppliers to obtain the best terms and prices.
• AP and AR invoice entry on NetSuite.

4. Data Management:

• Update and maintain supply chain databases and systems.
• Generate and analyze reports on supply chain performance and metrics.

5. Process Improvement:

• Identify opportunities to improve supply chain processes and efficiency.
• Assist in implementing new procedures and technologies to enhance operations.

Qualifications/Certification:

• Education: Diploma in Supply Chain Management, Logistics, Business Administration, or a related field.
• Customs authorised declarant (Optional)
• Experience:
• Previous experience in supply chain operations or logistics is preferred.

Skills:

• Excellent organizational, analytical, and communication skills.
• Proficiency in supply chain management software and Microsoft Office Teams 365
• Ability to identify issues and implement effective solutions.
• Strong attention to detail to ensure accuracy in inventory and logistics.
• Flexibility to adapt to changing priorities and work in a fast-paced environment.

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
• Generating sign ins for new hires during the onboarding process
• Resolving IT support requests from employees
• Answering employee questions regarding computer systems
• Gathering and analysing data to diagnose problems with computer systems
• Installing new software and hardware drivers and updating existing ones as needed
• Updating employees on the status of their service requests
• Logging all service requests and updating tickets as needed
• Enable faster and smarter business processes and employee productivity
• Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace
• Train employees in using software and hardware, and provide technical support when needed

Purpose

To drive our continuous growth in Southeast Asia, we are strengthening our Sales and Business Development team with the new role of Vice President. This role is intended to lead all company Sales & Partnership activities globally.

The new role will have overall responsibility for Pomelo’s Commercial strategy and its implementation as well as the hiring and development of the Sales team. The successful candidate will lead the revenue generation strategy and execution as well as manage the entire sales and marketing process. The role will propose sales targets and have the responsibility to deliver the agreed revenue. The VP will collaborate with the CEO, CTO and CPO in a Fintech environment. The suitable candidate will be a thought leader in the Payments ecosystem, with a drive to disrupt the current market.

The successful candidate will possess solid communication skills, take ownership of issues and be accountable for outcomes with clients. If you are ready to take on a Sales Leadership challenge that involves using multiple skills and disciplines in a fast-paced environment where your actions will make a real difference, we’d love to hear from you.

Desired Results

Visible and measurable evidence of success in this role.

• Define and deliver company revenue targets
• Lead ongoing day-to-day interactions with customers across the sales pipeline
• Create and implement partnership strategies that support long-term revenue growth

Key Responsibilities

Specific actions, tasks or areas of responsibility this role will oversee.

• This role will play a critical function in Pomelo’s leadership team, driving sales and partnerships and ensuring all necessary tools, processes, procedures and staff are in place to successfully support revenue and partnerships goals
• Create a standardised go-to-market approach to clients and coordinate its implementation across sales channels, strategic account management, and marketing
• Develop growth strategies with the executive team
• Create accountability within the company by developing appropriate metrics and coordinating compensation and promotions aligned with these metrics
• Prospect and close relationships with key target clients
• Establish both short-term targets and long-term sales strategy, including industries targeted, and revenue projections
• Monitor the strategies and processes across the revenue cycle from customer acquisition thru to successful launch and follow-on business engagements
• Fill management gaps by building and training individuals and teams in Sales Leadership, Partnership Development and Account Management
• Develop and implement robust sales management processes – pipeline, account planning, and proposals
• Oversee all Channel/Partner Development adding new sales channels and 3rd party resellers and partners
• Represent Pomelo on industry bodies and forums
• Direct in-market resources to assure that all goals are supported in a cost effective, timely manner, with a resulting high level of client satisfaction.

Skills/Competencies

Specific skills, traits and competencies necessary to be successful in this role

• 10+ years in progressive sales & partnership development leadership positions, with knowledge and experience in the Payments and Financial Services industries
• Exceptional Leadership capability, with experience leading sales teams
• Strong Influencing and negotiation skills
• Exceptional oral and written communications skills
• Proven track record of leading and driving teams to achieve and exceed established goals and objectives
• Strong interpersonal skills to communicate with internal and external stakeholders
• Ability to manage multiple stakeholders internally and externally
• Experience of operating in fast-growth entrepreneurial environments

Technical/Functional

Specific & unique technical/functional competencies necessary to be successful in this role

• Functional and regulatory experience in Acceptance, Merchant Acquiring, Interchange Management, financial transaction processing knowledge and client sales
• Bachelor’s degree or equivalent
• Cultural experience of Southeast Asia business development & partnership environment
• Sales and relationship management skills
• Business analytical skills
• Experience designing, shaping and delivering sales & commercial strategies

About Pomelo Group
Headquartered in Singapore and London, Pomelo Group is a pioneering financial technology company that has rapidly become a trusted partner in the payments industry across Southeast Asia. As a leading payment infrastructure provider, we enable financial institutions to deliver modern and efficient payment solutions to a wide range of clients throughout the region. Our innovative approach and commitment to excellence have established us as a key player in transforming financial services, making us the partner of choice for financial institutions looking to scale and innovate in a dynamic B2B payments environment.

Role:

Sales Coordinator (Jurong / Up to $2700)

• $2,200-$2,700
• 5.5 days (After 3 mths probation alternate Sat)
• 830am-530pm; 830am-12pm
• Address: (Jurong East)

Responsibilities:

• Handling sales enquiries;
• Preparing quotations;
• Order processing;
• Coordinate with operations team;
• Support project team for project sales

Requirements:

• Experience in sales / administrative roles

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

What we are looking for

• Strong background in Computer Science, Computer or Electronics Engineering, Information Technology, or related technical discipline.
• Extensive experience (at least 3 years) in design and execution of medium and large-scale Salesforce implementation and support projects. Bonus to have Public Sector Solutions experience. (Omnitstudio, Business Rule Engine & etc).
• Strong knowledge of Salesforce Platform especially in Service Cloud, Experience Cloud.
• Strong analytical skills to translate business requirements into well architected solutions that best leverage Salesforce Platform.
• Proficiency in Apex, Visualforce, LWC, and Salesforce integrations.
• Skilled in designing complex data models and capable of executing large-scale data migrations.
• Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified.
• Excellent understanding of Salesforce Sharing Security: Profiles, Permission Sets, Roles, Record Visibility, etc.
• Expertise in defining business processes using Salesforce best practices.
• Proficiency in designing and building user-centric solutions with Salesforce to drive user experiences and unlock business capabilities.
• In-depth knowledge of different integration patterns and best practices, such as events, synchronous vs. asynchronous messaging, peer-to-peer, publish-subscribe, distributed logs, and RESTful APIs.
• Capability to recommend the most suitable technical options and clearly explain the rationale and trade-offs associated with these choices.
• Strong understanding of enterprise security design to integrate Salesforce with Identity Providers and design authentication/authorization flows.
• Experience in developing data integration, data migration, and continuous delivery strategies.
• Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders
• Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.

Good to Have:

• Great Attitude to bring the best out of our team
• Team Player; we work together as a team
• Autonomous
• Take ownership
• Eagerness to learn and
• Impart new skills, exhibit structured and analytical thinking

Sales & Marketing Intern (Southeast Asia market)

Are you eager to jumpstart your career in sales and marketing while working with some of the most well-known industry leaders across Southeast Asia? At ACP Group, we believe that marketing starts with people, and we’re looking for an energetic Sales and Marketing Intern to join our vibrant team. This is your chance to work directly with top-tier clients such as Lazada, Agoda, Cebu Pacific Air, Jollibee, Olympus, United Nation, Protor & Gamber(P&G), and many more, while focusing on selling innovative eLearning solutions across Philippines, Indonesia, Thailand, and Indo-China!

1. What You’ll Do:

• Sell eLearning Solutions Across Southeast Asia: Engage with clients from diverse industries in the Philippines, Indonesia, Thailand, and Indo-China to promote and sell ACP’s cutting-edge eLearning solutions, tailored to meet their business and training needs.
• Engage with Real Clients in Southeast Asia: Collaborate with clients from diverse industries across the Southeast Asia market, including Philippines, Indonesia, Thailand, and Indo-China, to understand their business needs and support the creation of tailored sales and marketing solutions.
• Develop Regional Sales Strategies: Work with the Sales team to design and implement sales strategies that resonate with customers in different Southeast Asian countries.
• Create Impactful Marketing Campaigns: Help plan, design, and execute marketing campaigns specifically targeting the Southeast Asian market, showcasing your creativity across different cultural contexts.
• Market Research: Conduct in-depth market research on customer behavior, emerging trends, and competitors in Southeast Asia, providing insights that drive our strategies.
• Data Analysis: Analyze sales and marketing data to identify patterns and opportunities for growth in the eLearning space.
• Client Presentations: Assist in preparing persuasive presentations and proposals for some of the biggest brands in Southeast Asia, contributing to their growth and success.

2. Why You Should Join Us:

• Work with Industry Leaders in Southeast Asia: Engage with high-profile clients such as Lazada, Agoda, and Cebu Pacific Air across the Philippines, Indonesia, Thailand, and Indo-China, promoting eLearning solutions that enhance their workforce training and development.
• Hands-On Experience in a Regional Role: Gain real-world experience selling eLearning solutions in the fast-growing markets of Southeast Asia, where education technology is rapidly expanding.
• Creative and Collaborative Environment: Join a team that values creativity, collaboration, and innovative thinking. You’ll help shape the future of learning in one of the most dynamic regions in the world.
• Mentorship and Career Growth: Work alongside experienced professionals who will guide you in understanding the Southeast Asian market landscape, and help you grow your skills in sales, marketing, and client management.
• Regional Market Expertise: Gain valuable experience dealing with different Southeast Asian markets and understand the unique cultural, economic, and business dynamics of each.
• Portfolio Development: Build a portfolio of real-world achievements and projects tailored to the Southeast Asian market, strengthening your future career prospects.

3. What We’re Looking For:

• Resilience and Determination: We need individuals who can push through challenges, stay focused, and are not quitters when faced with obstacles.
• Creative Thinkers: You should be able to think outside the box, offering innovative solutions and fresh ideas to help solve problems and drive sales in the eLearning space.
• Strong communication skills, both written and verbal, particularly in dealing with diverse markets in Southeast Asia.
• A proactive, self-driven attitude with a willingness to take initiative in a fast-paced regional role.
• Passion for sales, marketing, and customer engagement, especially in the Southeast Asian market.
• Ability to analyze data and think critically about market dynamics and opportunities.
• Team-oriented mindset with a desire to contribute to the overall business success.
• Interest in regional marketing trends and a creative approach to problem-solving.

4. Why This Internship?

• Real-World Impact: You will directly work with clients across Southeast Asia, selling eLearning solutions that make a tangible difference in how businesses train and upskill their workforce.
• Exclusive Focus on eLearning Solutions: Gain hands-on experience in one of the fastest-growing sectors—eLearning—and be part of a movement that is transforming education and training in Southeast Asia.
• Regional Focus: Develop expertise in the Southeast Asian market, specifically in eLearning, while working with major brands and industries across the region.
• Career-Defining Opportunity: This internship offers a gateway to a successful career in sales and marketing, providing exposure to real clients and real projects in a booming industry.

If you’re ready to take on a challenging and rewarding internship, where you’ll drive the sales of innovative eLearning solutions across Southeast Asia, ACP Group is the place for you. Join us and help shape the future of learning!

Apply now and start making an impact in Southeast Asia!

What we are looking for

• Strong background in Computer Science, Computer or Electronics Engineering, Information Technology, or related technical discipline.
• Extensive experience (at least 3 years) in design and execution of medium and large-scale Salesforce implementation and support projects. Bonus to have Public Sector Solutions experience. (Omnitstudio, Business Rule Engine & etc).
• Strong knowledge of Salesforce Platform especially in Service Cloud, Experience Cloud.
• Strong analytical skills to translate business requirements into well architected solutions that best leverage Salesforce Platform.
• Proficiency in Apex, Visualforce, LWC, and Salesforce integrations.
• Skilled in designing complex data models and capable of executing large-scale data migrations.
• Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified.
• Excellent understanding of Salesforce Sharing Security: Profiles, Permission Sets, Roles, Record Visibility, etc.
• Expertise in defining business processes using Salesforce best practices.
• Proficiency in designing and building user-centric solutions with Salesforce to drive user experiences and unlock business capabilities.
• In-depth knowledge of different integration patterns and best practices, such as events, synchronous vs. asynchronous messaging, peer-to-peer, publish-subscribe, distributed logs, and RESTful APIs.
• Capability to recommend the most suitable technical options and clearly explain the rationale and trade-offs associated with these choices.
• Strong understanding of enterprise security design to integrate Salesforce with Identity Providers and design authentication/authorization flows.
• Experience in developing data integration, data migration, and continuous delivery strategies.
• Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders
• Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.

Good to Have:

• Great Attitude to bring the best out of our team
• Team Player; we work together as a team
• Autonomous
• Take ownership
• Eagerness to learn and
• Impart new skills, exhibit structured and analytical thinking

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the team

Responsible for ByteDance automotive industry product sales, mainly focusing on passenger and non-passenger vehicle OEM, dealers, suppliers, mobility services providers. Products and solutions include LLM, cloud services, autonomous driving solutions, digital cockpit solutions, digital marketing solutions and global automotive solutions, etc.

Responsibilities

1. Mainly responsible for the sales of overseas automotive cloud solutions, including IaaS, PaaS and SaaS. Targeting passenger vehicles, commercial vehicles, dealers, mobility companies, as well as upstream and downstream service providers in the industry.

2. Products and solutions include LLM, cloud services, autonomous driving solutions, digital cockpit solutions, digital marketing solutions , etc.

3. Analyze the changes in customer needs, and provide suggestions for the company to improve its products and solutions.

Minimum qualifications:

- Bachelor's degree in a relevant field.

- Minimum 5 years of experience in KA in the automotive industry, familiar with LLM, cloud services, autonomous driving solutions, digital cockpit solutions, digital marketing solutions, and have customer resources.

Preferred qualifications:

- Strong communication and adaptability, good sales skills, proactive personality, and a strong sense of teamwork.

- Able to work under pressure and manage multiple client projects simultaneously.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

What we are looking for

• Strong background in Computer Science, Computer or Electronics Engineering, Information Technology, or related technical discipline.
• Extensive experience (at least 3 years) in design and execution of medium and large-scale Salesforce implementation and support projects. Bonus to have Public Sector Solutions experience. (Omnitstudio, Business Rule Engine & etc).
• Strong knowledge of Salesforce Platform especially in Service Cloud, Experience Cloud.
• Strong analytical skills to translate business requirements into well architected solutions that best leverage Salesforce Platform.
• Proficiency in Apex, Visualforce, LWC, and Salesforce integrations.
• Skilled in designing complex data models and capable of executing large-scale data migrations.
• Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified.
• Excellent understanding of Salesforce Sharing Security: Profiles, Permission Sets, Roles, Record Visibility, etc.
• Expertise in defining business processes using Salesforce best practices.
• Proficiency in designing and building user-centric solutions with Salesforce to drive user experiences and unlock business capabilities.
• In-depth knowledge of different integration patterns and best practices, such as events, synchronous vs. asynchronous messaging, peer-to-peer, publish-subscribe, distributed logs, and RESTful APIs.
• Capability to recommend the most suitable technical options and clearly explain the rationale and trade-offs associated with these choices.
• Strong understanding of enterprise security design to integrate Salesforce with Identity Providers and design authentication/authorization flows.
• Experience in developing data integration, data migration, and continuous delivery strategies.
• Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders
• Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.

Good to Have:

• Great Attitude to bring the best out of our team
• Team Player; we work together as a team
• Autonomous
• Take ownership
• Eagerness to learn and
• Impart new skills, exhibit structured and analytical thinking