• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Benefits:

• Basic Salary up to $2,300 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri,8:30am - 5:30pm)
• Reimbursement of Transport claims from office to client site
• Company Medical Insurance and Approval Clinics Panel for staff Medical Consultation.
• Our company emphasises on good career progression and providing our employees attractive remuneration with generous bonuses.

Job Description:

This is a full time role for a Technical Specialist located in Ang Mo Kio. Our client makes sophisticated nurse call systems, enterprise reporting and analytics tools, and industry-leading software applications for caregivers and clinical staff and you will be responsible for performing preventive and corrective maintenance according to Standard Operating Procedures and Work Instructions. It also requires coordinating site work with sub-contractors and customers, as well as providing on-site support for systems testing, commissioning, and client training, both locally and overseas. Additionally, the position entails responding to emergency service calls during and after office hours, including public holidays, as part of a weekly standby rotation.

Qualifications:

• Fresh / Entry-level / Relevant Experience for NTC2 / ITE / Diploma in Electronics or IT Engineering background. Certificate for Electronics / IT Engineering will be required upon interview.

What we are looking for

• Strong background in Computer Science, Computer or Electronics Engineering, Information Technology, or related technical discipline.
• Extensive experience (at least 3 years) in design and execution of medium and large-scale Salesforce implementation and support projects. Bonus to have Public Sector Solutions experience. (Omnitstudio, Business Rule Engine & etc).
• Strong knowledge of Salesforce Platform especially in Service Cloud, Experience Cloud.
• Strong analytical skills to translate business requirements into well architected solutions that best leverage Salesforce Platform.
• Proficiency in Apex, Visualforce, LWC, and Salesforce integrations.
• Skilled in designing complex data models and capable of executing large-scale data migrations.
• Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified.
• Excellent understanding of Salesforce Sharing Security: Profiles, Permission Sets, Roles, Record Visibility, etc.
• Expertise in defining business processes using Salesforce best practices.
• Proficiency in designing and building user-centric solutions with Salesforce to drive user experiences and unlock business capabilities.
• In-depth knowledge of different integration patterns and best practices, such as events, synchronous vs. asynchronous messaging, peer-to-peer, publish-subscribe, distributed logs, and RESTful APIs.
• Capability to recommend the most suitable technical options and clearly explain the rationale and trade-offs associated with these choices.
• Strong understanding of enterprise security design to integrate Salesforce with Identity Providers and design authentication/authorization flows.
• Experience in developing data integration, data migration, and continuous delivery strategies.
• Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders
• Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.

Good to Have:

• Great Attitude to bring the best out of our team
• Team Player; we work together as a team
• Autonomous
• Take ownership
• Eagerness to learn and
• Impart new skills, exhibit structured and analytical thinking

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the team

Responsible for ByteDance automotive industry product sales, mainly focusing on passenger and non-passenger vehicle OEM, dealers, suppliers, mobility services providers. Products and solutions include LLM, cloud services, autonomous driving solutions, digital cockpit solutions, digital marketing solutions and global automotive solutions, etc.

Responsibilities

1. Mainly responsible for the sales of overseas automotive cloud solutions, including IaaS, PaaS and SaaS. Targeting passenger vehicles, commercial vehicles, dealers, mobility companies, as well as upstream and downstream service providers in the industry.

2. Products and solutions include LLM, cloud services, autonomous driving solutions, digital cockpit solutions, digital marketing solutions , etc.

3. Analyze the changes in customer needs, and provide suggestions for the company to improve its products and solutions.

Minimum qualifications:

- Bachelor's degree in a relevant field.

- Minimum 5 years of experience in KA in the automotive industry, familiar with LLM, cloud services, autonomous driving solutions, digital cockpit solutions, digital marketing solutions, and have customer resources.

Preferred qualifications:

- Strong communication and adaptability, good sales skills, proactive personality, and a strong sense of teamwork.

- Able to work under pressure and manage multiple client projects simultaneously.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

What we are looking for

• Strong background in Computer Science, Computer or Electronics Engineering, Information Technology, or related technical discipline.
• Extensive experience (at least 3 years) in design and execution of medium and large-scale Salesforce implementation and support projects. Bonus to have Public Sector Solutions experience. (Omnitstudio, Business Rule Engine & etc).
• Strong knowledge of Salesforce Platform especially in Service Cloud, Experience Cloud.
• Strong analytical skills to translate business requirements into well architected solutions that best leverage Salesforce Platform.
• Proficiency in Apex, Visualforce, LWC, and Salesforce integrations.
• Skilled in designing complex data models and capable of executing large-scale data migrations.
• Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified.
• Excellent understanding of Salesforce Sharing Security: Profiles, Permission Sets, Roles, Record Visibility, etc.
• Expertise in defining business processes using Salesforce best practices.
• Proficiency in designing and building user-centric solutions with Salesforce to drive user experiences and unlock business capabilities.
• In-depth knowledge of different integration patterns and best practices, such as events, synchronous vs. asynchronous messaging, peer-to-peer, publish-subscribe, distributed logs, and RESTful APIs.
• Capability to recommend the most suitable technical options and clearly explain the rationale and trade-offs associated with these choices.
• Strong understanding of enterprise security design to integrate Salesforce with Identity Providers and design authentication/authorization flows.
• Experience in developing data integration, data migration, and continuous delivery strategies.
• Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders
• Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.

Good to Have:

• Great Attitude to bring the best out of our team
• Team Player; we work together as a team
• Autonomous
• Take ownership
• Eagerness to learn and
• Impart new skills, exhibit structured and analytical thinking

Sales Executive
As a Sales Executive, you will be part of a dedicated and motivated team to bring sales through client relationship-building.

High commission.

Aircon Environment.

Good work culture.

Working Hours:
Office Hours

Basic Salary: Up to $3,300 (depending on experience and qualification) +Uncapped Commissions+ Flexible allowances

Job Description
* Actively develop new client relationships and prospect for new business opportunities.
* Establish and cultivate close long-term relationships with existing clients.
* Actively look for potential sales opportunities
* Full training provided

Requirements:
* Goal-oriented and highly motivated.
* Self-driven, mature, and self-disciplined with an achiever mindset
* An effective team player who is also able to work independently.

**Experience Applicants might be considered for senior positions

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regrettably, only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

Job Title: Events Management and Sales Representative

About Innovation Organizations:

Innovation Organizations is a dynamic sales and marketing company that thrives on creating exceptional brand experiences. We specialize in face-to-face interactions to help our clients expand their customer base and achieve unmatched growth. Our vibrant and ambitious team works collaboratively to deliver innovative campaigns and unforgettable events.

Job Description:

We’re on the lookout for enthusiastic Events Management and Sales Representatives to join our expanding team. This dual-role position offers a unique opportunity to manage exciting events and drive sales results. If you’re a motivated individual who thrives in high-energy environments, this role is perfect for you!

What You’ll Do:

• Plan and execute impactful events that align with our clients’ marketing goals.

• Represent brands professionally through face-to-face sales and customer engagement.

• Coordinate event logistics, including setup, operations, and post-event wrap-up.

• Drive sales by showcasing products/services and closing deals at events and campaigns.

• Work closely with the team to develop and implement innovative promotional strategies.

• Build and maintain strong relationships with clients and customers.

What We’re Looking For:

• A confident and outgoing personality with excellent communication skills.

• Sales or events experience is a bonus, but we welcome individuals eager to learn.

• Strong organizational skills and the ability to handle multiple tasks simultaneously.

• A goal-oriented mindset and willingness to work in a team-based, supportive environment.

• Availability to work flexible hours, including evenings and weekends.

What You’ll Gain:

• Opportunities for career growth within the company.

• Comprehensive training in events, sales, and marketing strategies.

• A chance to work with a supportive, high-energy team that values innovation and creativity.

• Hands-on experience in managing events and building brand relationships.

We are a leading company in Singapore, specializing in engaging directly with various companies to market various products and services to the consumers.

With talks of expansion plans, we are looking for the most outstanding candidate to represent the clients we work partner with, providing fitting solutions to meet specific requirements and drive results.

We are looking for people who will “walk the talk”. There is no such thing as a mundane routine here! Be prepared for an unparalleled environment!

Why choose us?

1. Career Development

Why Join Us?

At Euphoria Organisation, teamwork drives our success. Our collaborative environment, regular team bonding sessions, and personal development workshops help you grow both professionally and personally. Think of us as your stepping stone to becoming a future business leader while mastering marketing and sales.

Qualifications

• Strong communication skills
• Open-minded with a willingness to learn
• Results-oriented mindset with a proven ability to meet targets

Responsibilities

• Promote clients' products and services to potential customers
• Develop and execute sales strategies to drive growth
• Participate in successful execution of events marketing campaigns

Benefits

• 1-on-1 mentorship and training
• Ongoing professional development and travel opportunities
• Fun, team-oriented environment with regular bonding activities
• Competitive, performance-based incentives

If you're ready to build your own team and write your success story, join us today!

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Sales Engineer (Marine Engineering)
• Working Location: Monday – Friday, 9am – 5.30pm (One Saturday per month, 9am – 12pm)
• Working Hours: Tuas West
• Salary Package: Up to $3,800 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Prepare and deliver technical presentations to explain products or services to customers.
• Coordinate with customers and the engineering/operations department to assess service job requirements.
• Collaborate with administrative staff for efficient engineer deployment.
• Secure and renew orders, including managing overseas delivery and logistics.
• Work closely with other sales teams to understand customer needs and provide sales and technical support.
• Perform any other ad-hoc duties as assigned by the department head.

APPLY NOW!!!

• Bachelor's degree in Marine Engineering or a related field.
• Minimum of 1 year of experience in the Marine Industry.
• Strong technical knowledge of marine engines and spare parts.
• Willingness to work hands-on.
• Willingness to travel across various Asian countries for sales promotions and client meetings.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70837 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and compliance with VDL/ETG standards and roadmap.

Key Area of Responsibilities:

• Maintain and update all information technology (IT) systems, devices and peripherals, within the company to ensure stable and reliable performance.
• Maintain and update the company’s network infrastructure and adhere to the parameters & static address tables according to the One-ETG standard.
• Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences.
• Ensure security and proper access control of all IT systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access.
• Create regular backups of all relevant company data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.
• Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity.
• Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Degree in Computer Science/Electrical and Electronic Engineering or other relevant field.
• Minimum 3 years of working as a system support engineer in the semiconductor industry or other similar roles.
• Proficient in Microsoft Excel functions
• Good communication skills

Functioning as an OSO, you will assist the Estate Manager in facilities management and be responsible in carrying out cleaning duties, enforcing access control and maintaining the general appearance of the building and surroundings in accordance with the required standards.

You are required to provide logistical and simple administrative support in school operations and undertake any other duties as directed by the Estate Manager using the prescribed methods and frequencies in line with the requirements of the cleaning specification and safe working procedures.

Critical Work Functions and Key Tasks

• Ensure high and consistent standards of cleanliness of your designated area as assigned
• Clean designated areas using appropriate equipment or/and machinery with supplies as directed
• Assist the Estate Manager in pest control, such as supervising of fogging & anti termite treatment / surveillance
• Check and take measures to prevent mosquito breeding
• Assist the Estate Manager in facilities management such as reporting faults, accompany contractors for maintenance works, check /accept tasks carried out by contractors
• Assist in the management of donated goods, such as receiving, storage, stock taking, packing & distribution
• Provide logistic support for special events. Understand the requirement / overall layout / prepare the venue and clean up the site after the event
• Assist in enforcing Health & Safety procedures
• Report any Health & Safety issue to Supervisor
• To assist in kitchen operations and / or act as a relief for the kitchen crew when required
• Perform any other duties as assigned by the Estate Manager or Management

Requirements

• Some knowledge of maintaining facilities
• Some knowledge on food preparation & hygienic requirement

Job Summary:

The Applications Support Engineer provides technical support and maintenance for software applications, ensuring their optimal performance and availability. This role involves troubleshooting issues, implementing solutions, and collaborating with other IT teams to enhance system functionality. The Applications Support Engineer is also responsible for documenting processes, managing application configurations, and assisting in the deployment of software updates and patches.

Key Responsibilities:

• Application Support: diagnose and troubleshoot application issues reported by end-users or detected through monitoring tools. Provide timely and effective resolution to application problems, escalating issues when necessary.
  
• Incident and Problem Management: manage and resolve application-related incidents and problems, ensuring root causes are identified and addressed. Maintain an incident log and provide regular updates to stakeholders on the status of issues.
  
• Application Maintenance and Updates: work with development teams to deploy new versions and patches of applications and implement changes. Test and validate updates before deployment to ensure minimal disruption to users.
  
• User Support and Training: assist end-users with application-related queries and provide technical support. Conduct training sessions for users on new features or changes to applications. Develop user guides and support documentation to assist end-users.
  
• Configuration Management: manage application configurations, including settings, permissions, and access controls. Ensure that application configurations are documented and maintained in line with organizational standards.
  
• Collaboration and Communication: work closely with developers, system administrators, and other IT teams to resolve application issues. Communicate effectively with stakeholders, providing regular updates on application status and issues. Participate in project meetings to provide input on application support requirements.
  
• Continuous Improvement: identify areas for improvement in application performance and user experience. Propose and implement solutions to enhance application efficiency and reliability.
  

Requirements:

• Degree in Computer Science, Information Technology, or related field.
• Preferably 2 to 5 years of experience in application support, software troubleshooting, or a related role.
• Beneficial to have experience in an Aircraft Engine Maintenance Repair and Overhaul shop.
• Good knowledge of MS Excel, databases, SQL, and scripting languages (e.g., Python, PowerShell).
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong customer service orientation.
• Training provided for candidate without prior experience.

Job Scope:

• Designing electrical systems and circuits
• Analyzing the performance of electrical systems and identifying areas for improvement
• Testing electrical equipment to ensure safety and functionality
• Managing electrical engineering projects from initiation to completion
• Collaborating with other engineers on multi-disciplinary projects
• Creating detailed technical documentation, including schematics and user manuals
• Ensuring electrical systems comply with safety regulations and industry standards
• Providing technical support and troubleshooting assistance to teams and clients
• Improving system efficiency, reliability, and sustainability
• Overseeing the installation and commissioning of electrical systems
• Researching and integrating new technologies into existing electrical designs
• Conducting feasibility studies to assess the viability of system upgrades or new installations
• Preparing cost estimates for materials, labor, and installation
• Training and mentoring junior engineers and technicians
• Maintaining accurate project documentation and records

Requirements:

• Diploma/Degree in Electrical Engineering
• 2 to 3 years of relevant experience in automation machine design and development
• Proficient in writing PLC application programs (e.g., Omron, Allen Bradley, Siemens, Keyence, Beckhoff)
• Knowledge of PC-based programming (Visual Basic, C++) for machine control systems
• Hands-on experience with schematics and electrical layout design
• Ability to guide technicians on technical matters
• Occasional travel required

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

· Contacting clients via email and telephone to promote the services, regular ongoing follow-up

· Updating the client contact database

· Booking meetings for senior sales or engineering personnel, participation in meetings

· Contacting clients via email and telephone to promote the services, regular ongoing follow-up

· Updating the client contact database

· Booking meetings for senior sales or engineering personnel, participation in meetings

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Preparation of documents (E.g. order processing, verifying payment, delivery orders).
• Liaise with various stakeholders to ensure smooth delivery.
• Perform Data entry and maintenance of database.
• Maintain and update sales records and ensure files are backed up.
• Assist in the implementation of new Inventory Management System (IMS)
• Provide administrative support to the sales team.
• Assist in monthly sales closing activities

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Role:

Sales Executive (Freight Forwarding)

• Salary Range: $3500.00 to $4200.00
• Working hours: 5 days, 9am – 5:30pm
• Working Location: Changi Airfreight Centre

Responsibilities:

• Assist Local Customers and overseas freight forwarders by understanding their requirements and providing tailored solutions.
• Communicate regularly with Local Customers and overseas agent offices to update them on shipment statuses and ensure seamless coordination.
• Source and secure new sales opportunities through inbound inquiries, outbound cold calls, and emails and schedule appointments for sales.
• Prepare and submit competitive quotations for cross-trade and international shipments, ensuring accuracy and alignment with client needs.
• Track sales leads, coordinate quotes, and maintain accurate customer accounts while providing excellent customer service.
• Follow up proactively on submitted quotations to achieve a high success rate and close deals effectively.
• Support the operations department to ensure successful delivery of services that meet or exceed agent expectations.
• Ensure all data are updated in system/spreadsheets and work closely with HQ Marketing Manager for further development and support business growth.
• Perform other duties assigned by the Management to contribute to organisational success.

Requirements:

• Good knowledge of both Freight operations and sales processes
• Min 4 years of experience in the freight forwarding (Air & Ocean) industry within commercial areas, preferably with ocean exposure in a regional role

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

• Working Location: Island wide;
• Office Location: Dhoby Ghaut area
• 5.5/6 Days Working (include weekend & public holidays) (Off day may on weekday or weekend)
• Retails hours (follow schedule, may be 10am to 7pm or 11am to 8pm)

Responsibilities & Duties:

• Promoting sales of Credit Cards and Loans to clients based on their needs.
• Willing to learn and achieve their monthly target.
• Training provided

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Create leads through various channels such as cold calling, networking, and referrals.
• Identify potential clients and present the products/services according to their needs and requirements.
• Monitor project progress, performance, and issues, and take corrective actions.
• Always display excellent customer service and maintain long-term relationships with clients.

Requirements:

• Diploma and above.
• At least 2 years of B2B sales experience preferably in Corporate Gifts.
• Sales driven with good presentation and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

We are looking for an L1+L2 App Support Engineer to join our dynamic team! You will play a crucial role in ensuring the smooth operation of applications and providing technical support to end users.

• Competitive remuneration package (up to $4,000 + AWS + VB).
• Hybrid working arrangement.
• Be part of a collaborative and supportive team that encourages growth.

Responsibilities:

• Provide assistance to users, addressing inquiries, troubleshooting issues, and quickly implementing solutions to restore systems to full functionality.
• Keep detailed documentation of user interactions, reported problems, solutions applied, and any further actions needed by management or tier 2 support.
• Create user manuals and troubleshooting guides to aid both support teams and users in effectively interacting with the system.
• Work closely with L3 Technical staff and the project manager to set objectives and plan system upgrades and improvements.
• Develop and implement new procedures to boost efficiency, enhance customer satisfaction, and reduce operational costs.

Job Requirements:

• Singaporean only.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Prior experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• Strong troubleshooting and problem-solving skills with experience in identifying and resolving complex technical issues.
• Experience with ticketing systems (e.g., JIRA, ServiceNow) and version control tools (e.g., Git) is a plus.
• Prior experience in supporting mobile or web applications is an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

About Us:

We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimise customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe medical environment for all.

We are driven by our group philosophy as defined below:

1. Provide the best to our customers through a service-oriented culture

2. Create new value through innovation

3. Realise greater possibilities through advanced technology

Roles and Responsibilities:

• Responsible for providing technical assistance and support related to computer systems, hardware or software testing
• Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution
• Provide technical assistance and support for incoming queries and issues related to computer, systems, software, and hardware
• Respond to queries either in person or over the phone
• Write training manuals
• Maintain daily performance of computer systems
• Respond to email messages for customers seeking help
• Ask questions to determine nature of problem
• Walk customer through problem-solving process
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to resolve problems
• Are required to apply information security in accordance with the established policies and procedures of the organization.

Requirements:

• Diploma or Certificate in IT/Computer Engineering with 1-2 years of working experience in technical support
• Experience in basic networking support
• Experience in supporting OS platforms such as Windows 10 and MS Office applications
• Prefer candidates who are resourceful, good working attitude & takes initiative
• Good communication skills and administrative skills

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $2,900
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.