Join Our Dynamic Team! Sales Assistant & Sales Executive Opportunities Await!

Are you a driven professional with a passion for B2B sales and expertise in promotional solutions? Do you excel in both Chinese and English (spoken and written)? If you have at least 3 years of experience in the field, we want YOU to be part of our growing GWP (Gift With Purchase) company!

Why Join Us?

✅ Innovative Industry Leader: Be part of a company specializing in creative and impactful promotional solutions for top-tier clients..
✅ Diverse & Inclusive Team: Work with a multicultural team that values collaboration and innovation.
✅ Competitive Compensation: Attractive salary packages with bonuses for exceptional performance.

Position 1 - Sales Assistant

· Key Responsibilities:

o Support the sales team in client communications, proposal preparations, and order processing.

o Coordinate with internal teams to ensure timely delivery of client requirements.

o Support the Sales Team with day-to-day operation

o Maintain backorder reports, track customer expediting requests, and provide notifications as needed

o Keep track and maintain adequate stock for on-going projects

o Generate sales-related documents, including quotations, purchase orders, sales orders, invoices, delivery orders, and sales report

· Requirements:

o Proficiency in Chinese and English (spoken & written).

o At least 3 years of experience in a similar role.

o Strong organizational skills; multitasking skills and attention to detail.

o Proven experience in sales; experience as a sales support or in other administrative positions will be considered a plus

o Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint

______________________________________________________

Position 2 - Sales Executive

· Key Responsibilities:

o Identify and develop new B2B business opportunities in the GWP sector.

o Build and maintain strong relationships with existing and prospective clients.

o Drive revenue growth by meeting and exceeding sales targets.

o

· Requirements:

o Fluency in Chinese and English (spoken & written).

o At least 3 years of experience in B2B sales.

o Proven track record of meeting or exceeding sales targets.

What We’re Looking For

-A results-driven mindset with a passion for sales.
-Excellent interpersonal and negotiation skills.
-A proactive approach to identifying and capitalizing on opportunities.
-Familiarity with the GWP industry is a plus!

Ready to Elevate Your Career?

Send your CV and cover letter to email [ [email protected] ] with the subject header: “Application for [Position Name] – [Your Name]”.

Let’s create impactful promotional solutions together

Summary :

- 5 working days, Office Hours

- Entry Level are welcome to apply, training will be provided

- Company with great career growth

Job Scope :

- Administrative works

- Preparing PO/DO/Invoices/Quotations

- Coordinate with sales team, internal department & customers to ensure smoothness of operations & delivery item within reasonable timeframe

- Liaise, coordinate and monitor between internal and external parties of the status of project and order

- Cold calling to potential clients

- Monitoring client monthly payment status

- Other duties assigned

Job Requirement:

- Entry level is welcome to apply, training is provided

- Candidates with related experiences (Admin / Customer service / sales support) will have advantage

- Basic computer skill is required

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

• Develop new B2B business
• Generate B2B leads and follow up on sales opportunities
• Setting up meetings with potential clients for meetings
• Negotiate sales contracts and terms with clients
• Conducting market research to identify selling possibilities
• Actively seeking out new sales opportunities through cold calling
• Research and identify leads
• Prepare sales proposals and meet with clients for presentations

• Min 2 years of B2B sales experience preferably
• Experience in outdoor Sales
• Singaporeans preferred
• Possess excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Able to speak English fluently

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Job Responsibilities :

- To develop and maintain business strategies by achieving sales target and increased market shares.

- Visits customer to drive sales pitch and product presentations

- Responsible for achieving sales revenue and profit target

- Align and link business strategies set by company

- Build strong relationship with existing and new customers

- Provide sales and after-sales support, in coordination with our internal departments and customers

- Prepare sales quotations for customer.

- Follow up with after sales issues.

- Market studies and feedback to sales manager

- Monitors sales quotation status and forecast.

- Performs order screening and preparation for clean order processing

- Ensures proper documentation of all sales quotations in line with the ISO standards and processes.

- Participate in any ad-hoc projects as assigned by management and or sales manager from time to time

Job Requirements :

- Diploma / Degree in Engineering

- 3 years of relevant experience

- Experience in Process Instrumentation / Automation Industry

- Experience with MRO Sales an added advantage

- Independent and Team player

- Excellent communication and interpersonal skills

Familiar with CRM and ERPLN

Expanding! Japanese Marine product company!

Job Description

• To carry out account management responsibilities which include developing and maintaining long-term business relationships with customers, provide professional quotations and ensure prompt payment from customers.
• Operate as the lead point of contact for any and all matters in respect of the portfolio of customers either developed by you or assigned to you.
• Develop a trusted “advisor” relationship with key accounts, customer stakeholders and executive management of customers.
• Ensure the timely and successful delivery of the Products and Services according to customer needs and objectives.
• Provide input for weekly, monthly and quarterly Activity Reports and the necessary plans and reports for Marine business, as requested by the Management.
• Maintain assigned customers and develop new assigned customers to ensure continuous sustainable business growth.
• Communicate and work closely with colleagues from other departments in ensuring the overall Company objectives/performance are/is achieved, at all times.
• To achieve the required Sales Targets.

Job Requirements

• Diploma or equivalent in related field/discipline.
• Minimum 3 years successful Sales experience within the Marine Industry.
• Possess ability to prospect and manage a designated territory to maximize revenue growth.
• Experience in delivering client-focused solutions, products and services based on customer needs.
• Ability to manage multiple projects at any time while paying strict attention to details.
• Proven ability to use common office and business technologies.
• Good listening, negotiation, and presentation skills.
• Good verbal and written communication skills.

King Fire has been a leading provider of fire protection solutions for over 5 years. We pride ourselves on our commitment to safety, innovation, and the well-being of our customers. As we continue to grow, we're looking for dynamic Senior Sales Executive/ Sales Executive to join our team and further our mission of providing top-notch fire protection services.

The Senior Sales Executive/ Sales Executive will play a crucial role in expanding our client base, understanding client needs, and promoting our comprehensive range of fire protection products and services. He/She provides market feedback to the management, assumes the responsibility of executing the various sales activities, monitoring the various channels for prospective partners and evaluating market research findings, data analysis and presenting the findings. In addition, he/she supports relationship building with existing and new buyers and vendors and supports the organisation of ad hoc events and roadshows.

Jobs Responsibilities:

1. Client Acquisition: Proactively identify, reach out, and secure new business opportunities within the fire protection domain.

2. Client Relationship Management: Foster and develop relationships with existing clients ensuring their needs are met and expectations exceeded. Manages customer databases

3. Product & Service Promotion: Stay updated with the latest in fire protection technology and promote our products and services accordingly.

4. Sales Targets: Meet and exceed set monthly and annual sales targets.

5. Market Research: Regularly conduct market research to stay updated on industry trends, competitor products, and emerging technologies.

6. Collaboration: Work closely with the technical and customer service teams to ensure client needs are met.

7. Reporting: Regularly report on sales metrics, potential market changes, and customer feedback.

Job Requirement:

• Minimum of 2 Years experience in a sales role, preferably within the fire protection or related industries but not a must.
• Diploma /Degree in Business, Engineering or relevant fields. Experienced candidates without qualifications may be considered.
• Result-oriented and good in time management
• Good understanding of the fire protection market and its latest trends.
• Good verbal and written communication skills.
• IT Savvy and proficient in Microsoft Office Suite.
• Self-motivated, results-driven, and able to work independently.
• Proven track record of exceeding sales targets is a bonus
• Valid driver’s license and able to travel independently is advantageous

Other Information:

• Office Location: Ang Mo Kio
• Working hours 9am to 6pm, Monday to Friday
• Performance Bonus
• Job title and renumeration is based on education and experience

We Offer:

• Opportunities for career growth and enhancement, customised to the strengths of the employee
• Healthy work culture
• Lean organisation structure
• Commissions and Bonuses
• Training benefits
• Medical and Dental benefits

We are a growing Fire Protection Company that values every employee personal and career growth. To apply, please email your resume to [email protected]

As a Sales Engineer / Senior Sales Engineer, you will join our dynamic sales force in developing new businesses and providing professional solutions to our potential clients. Identify new sales opportunities through prospecting.

Job Description:

• Originate and close opportunities to develop new market segments, product groups and channels.
• Identify and canvass new sales opportunities and market through prospecting.
• Develop and plan sales strategies to meet monthly sales targets and progressive KPIs.
• Respond efficiently to customers’ technical or commercial queries and consistently meets customers’ expectation.
• Work closely with General Manager to develop and implement sales and service strategies to achieve committed sales target.
• Work closely within Sales Department to manage and expand existing business and contribute to meet sales KPI.
• Travelling to be expected.

Requirements:

• Diploma or Degree in Engineering, preferably in Marine, Mechanical or Mechatronics field.
• Have a strong and successful sales experience for more than 5 years in marine industry.
• Positive working attitude and self-motivated.
• Preferred who are familiar with 2-Stroke & 4-Stroke Engines, Engine Components MRO.

Additional Information:

• 5 days’ work week
• Transport provided from Choa Chu Kang and Pioneer MRT and vice-versa.
• Variable bonus and better medical benefits.
• Career growth & learning opportunity.

Responsibilities:

• Acquires orders from email and phone calls, verifies, and enters products, passes orders to fulfillment, and discusses stock-outs and estimated delivery dates.
• Promote or upsell company services to the existing clients based on their purchasing history.
• Prepare sales quotation and follow up with prospect clients to generate sales.
• Maintains distribution system backorder report, corresponding customer expediting report and notifications, and customer notification.
• Reports to management market trends, competitive pricing, and consumer feedback.
• Ad-hoc duties as assigned.

Requirements:

• Bachelor or Diploma in Sales & Marketing, Information Technology or equivalent.
• At least 2 - 3 years of experience in Sales Support or Inside Sales.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below or send in your updated resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

· Should have 4+ years’ experience in application support activity.

· ITIL certification.

· Good understanding of Capital Markets Domain and Exposure to Capital Market FO/BO systems

· Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)

· Should be able to do

o SLA & KPI management, client communication & interaction

o Predictive analysis, consulting, escalation management

o Risk analysis and project execution

· Strong knowledge in XML, SQL, PL/SQL, MQ, CFT and Control-M.

· Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)

· Excellent communication and interpersonal skills.

· Strong analytical and troubleshooting skills.

· Autonomous, self-motivated and excellent team player.

We are seeking a dynamic and personable Technical Stylist to join our team. This role will require someone who has great interpersonal and communication skills, is highly detailed and meticulous. As a Technical Stylist, you will combine your garment expertise/problem solving skills with your love for people to deliver outstanding customer service.

Key Responsibilities:

1. Bridal Gown Fittings:
   • Assist brides during gown fittings, providing expert advice on fit, style, and alterations.
   • Ensure gowns are properly adjusted for comfort and appearance during appointments.
   • Collaborate with the alterations team to communicate fitting requirements and customizations.
2. Client Interaction:
   • Build rapport with brides and their families, creating a welcoming and fun environment.
   • Provide thoughtful and professional styling advice tailored to each bride’s preferences and body type.
   • Manage appointment schedules and follow up with clients to ensure a smooth fitting journey.
3. Garment Expertise:
   • Understand bridal fabrics, gown construction, and embellishments to provide expert recommendations.
   • Inspect gowns for quality and readiness before fittings.
   • Troubleshoot and suggest creative solutions for any fit or design challenges.
4. Customer Experience:
   • Maintain a high level of professionalism and positivity in all client interactions.
   • Handle questions, concerns, or special requests with tact and efficiency.
   • Ensure each client leaves with a memorable and delightful experience.

Requirements:

• Good understanding of garment construction, fabrics, and bridal fashion trends.
• Excellent communication and interpersonal skills.
• Outgoing, fun-loving personality with a natural flair for connecting with people.
• Passion for delivering exceptional customer service.
• Ability to work in a fast-paced, detail-oriented environment.
• Previous experience in bridal, fashion retail, or tailoring is a plus.
• Availability to work weekends and evenings as needed.

Why Join Us?

• Be part of a close-knit team passionate about creating joyful memories for brides.
• Work in a beautiful boutique environment surrounded by stunning gowns.
• Opportunities for professional growth and development within the luxury bridal industry.
• Competitive compensation and benefits package.

How to Apply: If you are enthusiastic, personable, and have a keen eye for detail, we would love to hear from you! Please send your resume and a cover letter with a paragraph detailing your relevant experience and why you’re a perfect fit for this role to [email protected]indicating SALES CO-ORDINATOR_NAME as the subject title.

About Us

Established by a group of visionaries, UniOracle Alliance (UOA) has reached the pinnacle of the financial services industry by nurturing talents from diverse backgrounds. With a strong commitment to integrity, we provide professional financial advice and deliver a first-class service experience to our esteemed clients and working partners.

We believe that a cohesive working environment is essential to a joyful lifestyle and the foundation of a great career. Dominated by a group of young, vibrant, and dynamic entrepreneurs, we at UOA work hard and play hard as we come together to Aspire, Adapt, and Achieve in this life-changing and rewarding pursuit.

The true value of our business is summarized simply in our UOA mission statement: "Betterment of Self through Betterment of Others." The emblems of our success reflect the number of lives we have touched and inspired.

Job Summary:

The Sales Support will be responsible for providing administrative and sales support to the company. The successful candidate will be highly organized and detailed oriented, efficient, and able to multitask in a fast-paced environment.

Responsibilities:

• Provide administrative support by managing paperwork, organizing files, and handling correspondence.
• Assist in sales-related tasks, such as preparing reports and coordinating activities.
• Schedule appointments, meetings, and calls, and ensure that they are prepared and on time for all engagements.
• Prepare presentations and reports.

Requirements:

• No experience required.
• Minimum local Polytechnic Diploma qualification.
• Proficient in Microsoft Office.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proactive and able to work independently.
• Singaporean only.

Benefits:

• Salary: $2500 & above
• Training and support to ensure your success.
• A positive and collaborative work environment.
• Embrace a safe fail environment that encourages learning from mistakes, fostering creativity and innovation.

Shortlisted candidates will be notified via WhatsApp text for interview arrangement.

We are on the lookout for a visionary Sales Director to spearhead Corporate Gifts Division for a company specializing in sustainable corporate giftings. If sustainability drives your passion and building strong client relationships is your forte, this is your opportunity to make an impact with a purpose-driven team.

Your Role:

• Champion innovative, sustainable gift concepts.
• Build and nurture strong client relationships by understanding their unique needs.
• Collaborate with our creative design and procurement teams to deliver exceptional solutions.
• Oversee sales proposals, negotiations, and transactions, ensuring seamless execution.

What We’re Looking For:

• Proven track record of success in the corporate gifts industry.
• Established network of strong client relationships.
• Outstanding communication and interpersonal skills.
• Genuine passion for sustainability and creating a greener future.

What We Offer:

• A dynamic, collaborative work environment where your ideas matter.
• Opportunities for professional growth and career development.
• Competitive compensation package that values your expertise.

Ready to make a difference while advancing your career?

Overview:

You are responsible to manage an intermediate group of commodities, activities included but not limited to sourcing and supplier qualification, drive cost reduction to achieve PPV targets, negotiate favourable terms and conditions so as to achieve lowest total cost of ownership, carry out periodic business reviews and supplier audits and help develop commodity strategies and supplier relationship. In addition, this incumbent needs to support new product introduction and product transfer activities.

How You’ll Make an Impact:

• Manage a commodity group specific to a manufacturing plant or region. Initiate and follow through cost reduction programs including total cost bench-marking, identify opportunities and execution.
• Carry out periodic price and contract review / negotiations with suppliers. Actively manage work flow in SAP and ensure that all price agreements are appropriately loaded.
• Supplier Management activities which include New Supplier On-boarding, Supplier Agreement or T&C Checklist, Supplier Periodic Business Reviews, Scorecards and Audits.
• Support and interface directly with management, manufacturing engineering, R&D, product marketing, and project management teams for new products, transfer products and sustaining product improvement programs.
• Develop and manage sourcing strategies enabling Low Cost Sourcing and off-shore sourcing to create supply base with ability to support the manufacturing strategy as well as customer satisfaction.
• Ensures services are delivered on time and meet quality standards. Identifies and resolves potential supplier problems.

What You Bring:

While this list of qualifications may help an employee to succeed in this position, capable candidates may have a wide range of backgrounds or skills. If you have experience that aligns with the responsibilities of this role, we encourage you to apply.

• Degree in Mechanical Engineering/ other related Engineering.
• Minimum 3 years of experience in strategic procurement or purchasing in a manufacturing environment
• Good working knowledge of casting, sheet metal fabrication, plastic injection molding and precision machining manufacturing processes
• Ability to reach a solution with limited direction
• Supplier management and negotiation skill and experience
• Good communication, analytical skills and pro-activeness
• Familiarity with commercial terms and conditions
• Knowledge of Lean Six Sigma
• Collaboration and teamwork

Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.

Benefits: Bio-Rad's biggest asset is our people, and this is the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee’s work and life cycle. We’re proud to offer comprehensive medical plans and insurance, flexible benefits, wellness programs, extensive learning and development opportunities and more.

EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply.

Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.

Job Description

• P&L Production for trading desk.
• Validating and attribution of P&L for trading desk.
• Resolving & investigating pricing and valuation-related issues; managing queries from portfolio managers.
• Manage monthly NAV reconciliation process for Trading desk and performing fund performance attribution by asset class.
• To perform price testing.
• Validating pricing source and pricing model for different asset classes.
• Streamlining process flow and building processes from the ground up.
• To be involved in new system setup & integration and able to have a grasp of upstream and downstream impact on other departments.
• To hold discussions with the quant team in determining the difference in price models and their calibration.

Requirements:

• Minimum 5-7 years of relevant valuation/product control experience.
• Possess product knowledge in asset classes, FX, FX Options, FX vols, Equity, Equity vols, Interest Rate derivatives, interest rate vols, Bonds, Total Return Swaps, Credit Default Swap, Commodities, and listed products.
• Understands market practice on valuation standards for all asset classes.
• Good to have pricing knowledge of derivatives products.
• Analytical and driven, detail-oriented, and resourceful in problem-solving.
• Team player, ability to multi-task and meet tight deadlines.
• Enjoy working in a fast-paced, challenging, and dynamic environment.
• Strong control mindset and sense of ownership.
• It will be good if the candidate possesses intermediate coding skills such as VBA or Python.

SEO Specialist

Are you an SEO enthusiast with a knack for turning websites into traffic magnets? Do you dream in keywords and wake up ready to conquer the SERP? We want you!

Our team is looking for an experienced SEO specialist to grow our financial education brand. You will be responsible for planning & optimizing content to boost our website visits and YouTube video views. We are a well-known investing & trading school with over 1 million followers on our social channels combined; join us on the adventure of clinching our next YouTube Creator award!

Our ideal teammate is an SEO geek who also has knowledge or interest in the stock market. You love the challenge of keeping up with Google’s ever-changing search algorithm and get incredible satisfaction from pushing your content to Page 1. Most importantly, you believe in doing meaningful content that brings positive change to people’s lives.

If you’re nodding to all these, you’re the teammate we seek. Apply now and let’s chat on the Zoom interview!

WHAT YOU WILL DO

• Perform regular keyword & competitor research to identify gaps & opportunities and propose content topics
• Perform on-page SEO for website pages and blog to boost search rankings and site traffic
• Work with an in-house content specialist and source for writers to build pillar articles and create a library of quality content
• Optimize and proof-read content articles before publishing
• Do YouTube keyword research and propose video content ideas. Optimize YouTube video titles, descriptions, captions and tags.
• Perform link-building and outreach activities to improve website authority and backlink profile
• Regularly monitor and report SEO performance metrics using tools like Google Analytics and Semrush; provide insights and recommendations for improvement
• Identify technical SEO issues and work with web developer to optimize site performance
• Stay in tune with the latest search algorithm updates

WHO WE SEEK

Education & Skills

• Bachelor’s degree
• Minimum 2 years of SEO work experience
• Proven track record of ranking keywords on Page 1
• Experience in Semrush or equivalent tool
• Experience in HubSpot and WordPress CMS
• Google Analytics
• Knowledge or interest in stock market, investing & trading

Our ideal teammate has these qualities:

• Strong command of the English language
• Analytical mind
• Attention to detail
• Proactivity, keen sense of urgency
• Commitment and loyalty as a team player
• Independent problem-solving skills
• Quick and adaptable learner

7 REASONS TO JOIN OUR FAMILY

1. Get the first-hand opportunity to work with and learn from Adam Khoo, Singapore’s most-followed investment mentor
2. Join a growth-oriented company that values your ideas and develops your career based on your talents and passions
3. Be rewarded with attractive team performance incentives
4. Get access to our premium financial masterclasses and level up your personal finance
5. Get to attend professional training courses every year
6. Friendly work culture with helpful teammates
7. Enjoy hybrid work arrangements that include WFH days

APPLY NOW!

Please include with your application:

• Portfolio featuring content articles optimized by you
• SEO content writing portfolio
• Reasons for leaving your current and previous employment(s)
• Current / last drawn and expected salary
• Availability / notice period required

ABOUT PIRANHA PROFITS

Piranha Profits® is one of the world’s leading online schools for investors and traders. Our passion for financial education traces back to 2005 when our founder, Adam Khoo, created the Wealth Academy™ masterclass to teach his stock market strategies to aspiring investors.

Headquartered in Singapore, we have empowered the financial lives of over 28,000 students across 124 countries. We impact the lives of over a million people a year through our online videos, courses and live webinars.

We offer online courses and masterclasses on a range of topics including stock investing, property investing and options trading. Our mission is to teach aspiring investors & traders the skills to profit from the markets for a lifetime.

Piranha Profits® is a financial education brand by Adam Khoo Learning Technologies Group ─ 2-time winner of the prestigious Enterprise 50 Award and 5-time winner of ShareInvestor’s Most Preferred Financial Educator Award.

· Bachelor's degree in Computer Science or related field

· At least 3 years of hands-on experience in integration and implementation of software systems

· Must have experience in Migration from on-prem to AWS

· Must have AWS knowledge (Lambda)

· Ability to troubleshoot and debug complex integration issues

· Strong communication and collaboration skills to work with cross-functional teams

· Knowledge of software development methodologies such as Agile and Waterfall

RESPONSIBILITIES:

• Service, upsell and build rapport with existing customer accounts.
• Identify and pursue new business opportunities.
• Handle customer enquiry, clarification of technical specifications, quotations activities.
• Provide sales support between customers and HQ (Japan).
• Analyse market trends and competitor activities to position the company’s products effectively.
• Monthly/Quarterly/Yearly demand planning and forecasting.

INDUSTRY RATIO:

• Semiconductor industry: >90%
• General industry: ~10% (oil & gas, chemical & petrochemical, power plant & others)

REQUIREMENTS:

• Candidate must possess at least Diploma/Degree in Engineering related field.
• 3-4 years of relevant sales experience at parts manufacturer for the OEMs (Original Equipment Manufacturers), and/or Semiconductor front-end fab in Singapore.
• Familiarity with semiconductor manufacturing processes and supply chains.
• Self-motivated, organized, and capable of working independently with minimal supervision.
• Willing to travel as and when required.
• Possess own car (car allowance will be provided).

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Job Description

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.

͏

• Support process by managing transactions as per required quality standards
  Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
  Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
  Update own availability in the RAVE system to ensure productivity of the process
  Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
  Follow standard processes and procedures to resolve all client queries
  Resolve client queries as per the SLA’s defined in the contract
  Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
  Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
  Document and analyze call logs to spot most occurring trends to prevent future problems
  Maintain and update self-help documents for customers to speed up resolution time
  Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
  Ensure all product information and disclosures are given to clients before and after the call/email requests
  Avoids legal challenges by complying with service agreements
  

͏

• Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
  Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
  Assist clients with navigating around product menus and facilitate better understanding of product features
  Troubleshoot all client queries in a user-friendly, courteous and professional manner
  Maintain logs and records of all customer queries as per the standard procedures and guidelines
  Accurately process and record all incoming call and email using the designated tracking software
  Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
  Organize ideas and effectively communicate oral messages appropriate to listeners and situations
  Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
  

͏

• Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
  Undertake product trainings to stay current with product features, changes and updates
  Enroll in product specific and any other trainings per client requirements/recommendations
  Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
  Update job knowledge by participating in self learning opportunities and maintaining personal networks
  

͏

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

About the Client:

Our client is a MNC Company.

Responsibilities:

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Requirement:

• Experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus.
• Exposure to the banking industry is advantageous.
• Dynamic individual with a thirst for learning.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs without compromising on work quality.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

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Job Description:

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Responsibilities:

• Teach students with diverse learning needs, providing appropriate support and instruction in small groups or individual settings.
• Manage a caseload of students, coordinating with teachers and parents to ensure their progress and well-being.
• Oversee the student referral process and maintain accurate records.
• Develop and monitor individualized learning plans and follow up on student progress.
• Provide targeted support in areas such as literacy and math as needed.
• Collaborate with teachers to identify student challenges and recommend effective teaching strategies.
• Participate in parent-teacher conferences as necessary.
• Maintain confidential student records and ensure their accuracy.
• Conduct evaluations to assess student needs and abilities.
• Work with teachers to implement differentiation strategies during planning and instruction.
• Coordinate with external agencies to provide additional resources for students and families.
• Organize professional development opportunities for staff and parents.
• Contribute to curriculum development, extra-curricular activities, and school events.
• Support school initiatives and collaborate with various departments as needed.
• Ensure adherence to school policies and guidelines.
• Provide relief teaching and student supervision when required.
• Participate in staff meetings, training programs, and school-wide events.
• Stay updated with the latest educational practices and professional development.
• Follow safety protocols and ensure students are informed of evacuation procedures.
• Perform additional tasks as assigned by school leadership.

Requirements:

• A Degree in Education, Special Education Counselling , Psychology, or related field.
• At least two years full time teaching experience preferred.

**Job Summary:**

As an IT Support Engineer at Win-Pro, you will be the front-line defense of our client’s IT systems, providing essential support to ensure smooth operations. You will troubleshoot technical issues, implement solutions, and assist in maintaining infrastructure, contributing to an efficient, secure, and reliable IT environment. Your role is critical in making sure our clients' IT systems run like a well-oiled machine.

**Key Responsibilities:**

1. **Technical Support:**

- Provide day-to-day IT support for hardware, software, and network issues.

- Diagnose and troubleshoot desktop, laptop, printer, and network issues in person or remotely.

- Handle incident reports, service requests, and resolve issues in a timely manner, adhering to SLAs.

2. **System Maintenance & Upgrades:**

- Install, configure, and upgrade computer systems and software, ensuring minimal disruption to users.

- Manage user accounts, permissions, and access control for both local and cloud-based systems.

- Perform regular system maintenance, including patch management and updates.

3. **Network & Security:**

- Assist with the monitoring, maintenance, and troubleshooting of network systems (LAN/WAN) to ensure uptime.

- Assist in the implementation of security protocols, firewalls, and antivirus solutions to safeguard data integrity.

- Maintain data backups and disaster recovery plans, testing for business continuity.

4. **Client Training & Documentation:**

- Provide training and technical support to users on various systems, applications, and technologies.

- Maintain thorough documentation of support activities, system configurations, and network setups.

5. **Collaboration:**

- Work closely with other teams such as systems engineers, cybersecurity teams, and third-party vendors to ensure IT infrastructure aligns with business needs.

- Contribute to IT projects, ensuring deadlines are met and solutions are delivered effectively.

**Key Performance Indicators (KPIs):**

- Ticket resolution time

- Customer satisfaction (CSAT)

- Network/system uptime

- Documentation completeness and accuracy

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**Job Requirements:**

1. **Education:**

- Diploma or Bachelor’s degree in Information Technology, Computer Science, or related fields.

2. **Technical Skills:**

- Strong knowledge of Windows, macOS, and Linux operating systems.

- Hands-on experience with desktop hardware, software, printers, and networking devices.

- Familiarity with Active Directory, Office 365 administration, and VPN configurations.

- Knowledge of basic cybersecurity practices and troubleshooting methods.

- Ability to work with various remote support tools and ticketing systems (e.g., Zendesk, Jira, etc.).

3. **Experience:**

- Minimum of 2 years of IT support experience, preferably in a managed services environment.

- Experience in supporting cloud-based solutions (AWS, Azure, Google Cloud) is a plus.

4. **Soft Skills:**

- Strong problem-solving abilities, able to think on your feet and provide quick resolutions.

- Excellent communication skills with the ability to explain technical issues to non-technical users.

- Team player, willing to collaborate and share knowledge.

- Strong organizational skills with attention to detail, able to handle multiple tasks and priorities.

5. **Certifications (Preferred):**

- CompTIA A+, Network+, or Security+

- Microsoft Certified: Azure Fundamentals

- Cisco Certified Network Associate (CCNA)

**What We Offer:**

- A dynamic, team-oriented work environment.

- Opportunities for professional growth and development.

- Competitive salary with performance bonuses.

- Health benefits and ongoing training.

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**Application Process:**

Interested candidates should submit their CV and a cover letter detailing their qualifications and experience via our online portal.

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This job will suit someone with a proactive attitude, a passion for technology, and a strong commitment to customer service. If you’re eager to expand your skills and be part of a team driving innovation in IT solutions, we’d love to hear from you.