GENERAL OVERVIEW

The incumbent reports to the Information Systems Manager and will provide 1st level helpdesk and end user support and assist in the 2nd level support for infrastructure services. He/She will also perform daily server room operation, site related end user support and also support site related projects.

This position will be based at Jurong Island.

ROLES AND RESPONSIBILITIES

Provide 1st and 2nd level support

• Technical assistance and support for incoming IT Helpdesk and End User desktop queries and problems.
• Laptop/desktop/peripherals hardware and software technical support.
• Windows 7/10, Windows server, file/print/scan services, Outlook/Office 2016, Office365 suite, 2FA, LAN\WAN/Wireless network connectivity, VPN, mobile devices, meeting room audio/video conferencing systems, PABX and basic application troubleshooting.
• Perform PC/Laptop Refresh, Onboarding and off boarding of users and ensure asset inventory tracking is updated.
• Escalate issues to OEM/vendors and follow-up until the resolution of the problem.
• Out-Of-Office-Hours On-Call support.

Systems administration and maintenance

• Provide Wintel server, Active Directory, GPO, WSUS, Software deployment and system administration.
• Liaise with external vendors for any related hardware/software maintenance and services.
• Perform Installation/Configuration/Monitoring/Patching/Upgrades of desktops, servers, operating systems, antivirus, databases and other system related software.
• Participate in disaster recovery testing.

IT governance & documentation

• Involve in regular review and update of infrastructure policies, procedures and system documentation to ensure compliance.
• Plan and conduct end-users training as needed.
• Conduct quarterly IT asset counts.

REQUIREMENTS

1. Degree/Diploma in Electronic/Computer Engineering or Computer Studies or equivalent.
2. Certification in ITIL foundation, Microsoft 365 or MCSA are advantageous.
3. At least 2 years of working experience in IT helpdesk providing 1st level and 2nd level end user desktop support.
4. Strong experience in End user hardware and software technical support, Windows 7/10, Office 365 administration and Active Directory.
5. Experience in networking, storage and database administration.
6. Able to work on a rotating 2nd level Out-Of-Office-Hours support On-Call basis.
7. Knowledge of ITIL operation.
8. Strong analytical skills, ability to work independently and in a team environment.
9. Possesses good attitude, good interpersonal and communication skills.

Responsibilities:

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Requirement/Skillsets:

• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus.
• Exposure to the banking industry is advantageous.
• Dynamic individual with a thirst for learning.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs without compromising on work quality.

EA License: R1873481

Company EA License: 11C4879

Key Responsibilities:

Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.

Liaise with project vendors to coordinate and oversee project delivery.

Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.

Ensure quality and functionality of the software and systems meet the organizational

standards.

Analyze the work plan for the department, identifying key areas for improvement and optimization.

Write detailed reports on project progress, department performance, and other relevant metrics.

Identify the types of reports to be submitted from the department and ensure timely and accurate submission.

Liaise with internal stakeholders to determine their technology needs and ensure IT

projects align with the overall business strategy.

Research and implement new technologies that can improve the efficiency and effectiveness of business operations.

Proactively seek out opportunities for technological improvements and present recommendations to senior management.

Ensure all IT practices comply with regulatory standards and company policies.

Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

Bachelor s degree in Information Technology, Computer Science, or a related field.

Have some experience in IT project management and software development.(preferred)

Proven track record of successfully managing IT projects from initiation to completion.

Experience in developing and deploying software applications, particularly in the banking or financial services sector.

Experience with database management systems.

Strong analytical and problem solving skills.

Experience in writing detailed reports and performance metrics.

Job Description

• Industry/ Organization Type: Electrical Equipment Manufacturer/ Production
• Position Title: Technical Support Engineer
• Working Location: Ubi
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm; Saturday 8.30 am – 12.30 pm
• Salary Package: Up to $5,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Provide technical support to customers for UPS, DC Systems, and Battery installations, commissions, repairs, and maintenance.
• Coordinate with end-users on-site to ensure smooth installation, commissioning, and maintenance activities.
• Collaborate with customers and engineers to ensure safe execution of site work.
• Deliver training to customers on the startup and operation of UPS and DC Systems.
• Monitor and follow up on maintenance contracts to ensure work is completed promptly.

APPLY NOW!!!

• Minimum Diploma in Electrical/ Electronics Engineering or its equivalent.
• At least 3 years of relevant experience in the UPS and DC power industry.
• Willing to travel across Asia on short notice.
• Immediate availability and own transport required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69101 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers;

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

Job Posting: Technical Support Engineer (L1)

Location: Singapore, Ubi
Salary: SGD2,500 – SGD3,500

About the Role

Our client, a reputable IT Solutions company with offices in Singapore and Malaysia, is seeking a proactive Technical Support Engineer (L1) to join their Ubi office in Singapore. This role is perfect for individuals who enjoy troubleshooting and solving IT-related issues while delivering excellent customer service.

Key Responsibilities

• Provide first-level technical support for hardware, software, and network issues.
• Respond to client inquiries via phone, email, or ticketing system in a timely and professional manner.
• Troubleshoot and resolve basic IT issues or escalate to Level 2 support when required.
• Assist in configuring and maintaining IT systems, including computers, printers, and network devices.
• Perform routine monitoring and maintenance of IT infrastructure.
• Maintain accurate records of support requests and resolutions in the ticketing system.
• Collaborate with internal teams to ensure efficient issue resolution.

Qualifications & Requirements

The ideal candidate should have:

• A diploma or degree in Information Technology, Computer Science, or a related field.
• Minimum 1 year of experience in a technical support or helpdesk role.
• Basic understanding of hardware, software, and networking concepts.
• Familiarity with Windows and Mac operating systems and common office applications.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Mandarin to liaise with Mandarin-speaking clients is a plus.
• A customer-focused approach with the ability to work effectively in a team and independently.

Why Join This Team?

• Competitive salary with opportunities for career progression.
• Be part of an innovative and supportive IT environment.
• Exposure to a variety of challenging and impactful projects.

How to Apply:Interested candidates are invited to apply through the job portal.

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Ivan Tan Wai Hong (EA Reg No: R2199004)

Director of Talent Acquisition and Relationships

"Empowering Progress, Inspiring Solutions"

Trific Solutions Pte Ltd (EA Licence Number: 23C1893)

7500A Beach Road #05-319, The Plaza Singapore 199591

Website / Facebook / TikTok / Linkedin / Telegram / Twitter (X)

Join our Telegram Channels for more job openings today,

https://t.me/TrificSolutionsHub

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

Maltem Singapore is currently seeking an Application Support Analyst for our Wealth Management Client.

Summary:

• The successful candidate will be responsible for supporting BAU Applications, maintaining Master Data Management (MDM) system, ETL processes, and data pipelines to ensure that data is accurately maintained and efficiently published to downstream on a real-time basis.

Skillset Requirements:

• Software Engineers who are comfortable to perform an Application Support Analytical role with an ability to read and support Coding related inquiries/tickets.
• Good SQL skill in Postgres/Oracle RDBMS.
• Good hands-on Software Development skills with experience in multiple data related projects and:
• Java
• Spring
• Maven
• Experience in unit testing and regression testing.

Good-To-Have:

• Familiar with DevOps tools, CICD cycle, and GitHub.
• Experience in Linux environment.
• Some background in AWS technologies will be advantageous.
• Previous experience in the financial or investment industry will be an added advantage.

Our client is a leading medical solutions provider in Asia. Due to their current expansion plan, they are looking for a Senior Medical Sales Specialist (Intensive Care) to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities:

• Collaborate with the Team Lead to offer consultative services to clients, for both renovation projects and new installations.
• Maintain and strengthen relationships with existing customers, focusing on providing excellent service and achieving high-quality outcomes.
• Assist the Team Lead in developing and executing business strategies for new product lines and market opportunities.
• Improve relationships with key opinion leaders (KOLs) and ensure regular client engagement to enhance connections.
• Grow the customer base by networking and building relationships to support long-term business growth.
• Attend and participate in trend show or exhibitions, to stay updated on market trends and customer needs.
• Meet and exceed assigned sales targets.
• Oversee the entire product life cycle management for various models and SKUs.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Biomedical Science / Science or other relevant field studies
• Minimum 2 years’ relevant working experience in medical equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR46056

Job Level: 3-5 years of relevant experience (L2)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience, preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with a sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

-Showroom upkeeping and maintenance

-Attending to customers & their quote /queries

-Coordinating with production & sales department on job delivery

-Upkeep service standards and ensure total customer satisfaction

-Professionally & Effectively resolve any dispute or complaints

-Sourcing of special items under client request

-Liaise & Sourcing of suppliers and ensure timely stock delivery

-Good Understanding of inhouse products applications and designs

-Event planning & marketing support

-Inventory upkeeping

-Able to work as a Collaboratively as a Team & independently

-Good Communication Skills, well versed verbal & written English

-Maintain a professional image

- Data entry

- Ad hoc reports & reports reconciliation

-5 Days work week but must work on Saturday & Sunday (Off on weekday)

Details:

• Monday to Friday, office hours
• Changi Business Park
• Up to $4400 + AWS + VB
• Minimum 2 years of secretarial experience

Job Description:

• Support the main Exec Assistant to ensure smooth operation of the International Business Office (IBO) administrative functions.
• Assist in booking travel arrangements, including flights, accommodation and transportation.
• Support the application process for Visas for the IBO team. Liaison with travel agencies, embassies and other group companies to confirm the latest Visa requirements for travel designations.
• Support EA to manage IBO team’s calendars.
• Manage official communications, including calls and emails. Act of point of contact between internal and external stakeholders.
• Assist in planning and organizing both internal and external meetings and events. Ensure timely communication and preparation with all relevant parties.
• Assist in reconciling and verifying the IBO team’s travel and entertainment claims in accordance with the Company’s business expense policy.
• Organise and maintain records, files and documents relating to IBO administration
• Assist in drafting and reviewing memos, letters and other correspondences
• Ensure confidentiality and accuracy in handling sensitive information
• Taking detailed meeting minutes
• Administrative duties and any other duties assigned by the Executive Assistant.

Interested applicants, please submit your resume to:

Email: [email protected]

Jaslynn Koh Li Wei R1546523

Recruit Express Services Pte Ltd 13C6614

Job Description:

• To install and set up basic wired and wireless network infrastructures, from configuring Internet Routers to switches and Wireless APs
• To provide basic desktop support as part of network troubleshooting exercise
• To provide basic technical troubleshooting support for networks onsite and/or remotely, for the Company’s Managed Services clients

Job Requirements:

• Candidates must have at least 3 years networking experience.
• Candidates must have good basic knowledge of Internet connectivity, routers, switches and AP solutions.
• Good working knowledge and hands-on experience in prevailing UTM brands of firewalls and EndPoint Security solution are preferred.
• Candidates must be very disciplined and responsible in meeting project dateline
• Candidates must be very responsible in basic project documentation
• Training on the Company’s backend platform will be provided to the successful applicants

The face-to-face IT Support role will be responsible for providing on-site technical support to customer users, resolving software and hardware issues, and answering IT related questions. This role requires strong problem-solving skills, a customer-centric approach, and the ability to communicate technical information clearly to non-technical staff.

Key Responsibilities:

• Provide and maintain exceptional customer service, ensuring timely, efficient, and professional responses to all customer inquiries and issues.
• Install, upgrade, support, and troubleshoot Windows or Mac operating systems and applications, such as Microsoft Office or other authorized desktop software.
• Diagnose and repair hardware issues on computers or facilitate the warranty process as needed.
• Utilize technical expertise to support corporate-issued desktop, laptop, and mobile devices, as well as network, email, and other related services.
• Offer ideas and solutions to prevent recurring issues that impact client computing support and overall employee productivity.
• Collaborate closely with remote IT teams to ensure system functionality and adherence to processes.

Qualifications:

• Diploma in computer science, Information Systems, or a related field.
• Minimum of 3 years of experience in IT support, particularly in deskside support roles, troubleshooting various PC software and hardware issues.
• In-depth knowledge of PC hardware, operating systems (Windows, macOS), software applications, and a basic understanding of IT infrastructure (network services, VPN, etc.).
• Exceptional troubleshooting and problem-solving abilities.
• Strong communication skills, with the capacity to explain technical concepts to non-technical users.
• Microsoft, Mac, or other relevant certifications are a plus.

• Maintain cleanliness in assigned rooms.
• Locking all rooms at the end of the day
• Perform traffic duty at respective school gates as assigned
• Accompany contractors for maintenance or repair work of equipment and premise.
• Arrange desks and chairs for school events.
• Any other duties, include Saturday work, as and when required

Requirement:

• Have 6 months of prior experience in operations or jobrelated experience as mentioned above

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Office Manager & IT Support

Fintonia Group is a Singapore licensed asset manager, combining a strong background in traditional finance with disruptive technology.

You will be joining a fun and fast-paced environment and will be working with a small team of seasoned industry professionals with experience working at top tier global investment banks and industry leaders.

Fintonia Group has launched the first Bitcoin tracker fund managed by a Monetary Authority of Singapore licensed fund manager, and has also obtained a provisional license from the Dubai Virtual Assets Regulatory Authority.

We are looking for a driven and experienced Office & IT Admin Executive to support Fintonia's administrative and IT requirements in Singapore and across our various offices. This role will suit a high performing individual who is well organised, technologically savvy and results focused. It is a part-time role that will be equivalent to 3 days a week in the office.

The Role:

The Office & IT Administrator is integral to ensuring that Fintonia Group’s office operations are efficient, professional, and aligned with our corporate standards. This role encompasses comprehensive management of physical and procedural office needs, along with overseeing key administrative projects that support our growth and operational excellence. This part-time position (3 days a week) is ideal for someone who is meticulously organized, proactive, and experienced in handling a wide range of administrative and executive support-related tasks.

Your responsibilities will include:

1. Office Management

• Maintain an orderly office environment that is conducive to efficiency and is in alignment with company standards.
• Manage all office logistics, including supply inventory control, procurement of office items, and the maintenance of office equipment and facilities.
• Oversee the setup and upkeep of office infrastructure, ensuring all spaces are functional and reflect the company’s professional image.
• Coordinate with IT support to resolve any technical issues and maintain office equipment such as printers, computers, and telecommunication systems.

2. Administrative Projects

• Initiate and manage administrative projects that improve office operations, such as office moves, layout changes, or the implementation of new systems and processes.
• Work closely with management to understand project requirements and goals, developing project plans that align with business objectives.
• Track progress, manage timelines, and ensure stakeholders are informed of developments and project outcomes.
• Evaluate the effectiveness of new processes post-implementation and make adjustments as necessary to optimize operations.

3. HR Support

• Support HR initiatives such as recruitment logistics, employee onboarding processes, and maintaining personnel records.
• Assist in coordinating HR activities and documentation, ensuring compliance with statutory regulations and company policies.

4. Information Technology Support

• Troubleshoot basic IT issues: Assist staff with the resolution of basic hardware and software issues, including setting up workstations, managing printer setups, and basic troubleshooting of office networks and connectivity problems.
• Liaise with IT vendors and support services: Serve as the primary point of contact for external IT service providers and vendors. Coordinate service calls and follow-ups to ensure effective resolution of more complex IT issues.
• Manage software updates and licenses: Oversee the installation and updating of software, ensuring all office systems are running the latest versions and maintain logs of software licenses and renewals.

5. Vendor and Stakeholder Relations

• Establish and maintain strong relationships with vendors and external partners to manage procurement and contracts effectively.
• Negotiate with service providers to secure cost-effective services and supplies.

Qualifications and Experience:

• Minimum of a diploma
• At least 7 years of professional experience in office administration or a closely related field, particularly in managing office operations and leading administrative projects.
• Strong organizational skills and meticulous attention to detail.
• Proficiency in Microsoft Office Suite and Google Enterprise Suite of tools and adept at learning new software tools.
• Excellent communication skills, capable of effectively managing tasks and prioritizing workload.
• Experience in supporting HR functions and familiarity with HR practices are advantageous.
• Mandarin language skills will be well regarded

1. Job Description

• Uphold the vision and mission of PERTAPIS.
• Responsible for the overall administrative support for HOH and Deputy HOH at the Home.
• Maintain and keep up to date all relevant documentations pertaining to licensing requirements.
• Responsible to collate all staff roster for payroll, claims and daily status submissions to HQ upon HOH approval.
• Prepare and keep records of all MSRF documentations for the Home.
• Coordinate and schedule meetings, invitations, engagement sessions and visits for the Home Management with agencies, institutions, partners and Pertapis centres.
• Collate, maintain and update calendar of events for programmes, meetings, engagement sessions and visits.
• Organise, maintain and update all staff training records for licensing purposes and to liase with HQ.
• Coordinate with HQ HR for new hire interviews and any meetings with existing staff at the Home.
• Submit any relevant documentations to HQ on behalf of the Home Management (ie; staff minutes of meeting etc).
• Assist the Home Management to write in requests for fundings, appeals and invitations to agencies, stakeholders and partners.
• Maintain and update the administrative matters for Cab Charge usage and liaise with HQ.
• Manage the admin matters for the Home stationary orders periodically and liaise with HQ.
• Support all PERTAPIS programmes and activities as assigned by the management.
• Carry out any other tasks assigned by the Home Management and Higher management as and when required.

2. Job Requirements

• A Level/Diploma with relevant working experience
• Familiar with Microsoft Office (Word, PowerPoint, Excel)
• Ability to multi-task and meet datelines
• Proactive and good team player
• Excellent interpersonal, verbal and written communication skills

3. Work Schedule

5 days work week

Monday to Friday - 9am to 6pm

4. Work Location

Selected applicants will be allocated to either of the following welfare homes.

- Halfway House: 50 Lor 34 Geylang, Singapore 398239 (Catered to Male residents)

- Children's Home: 993B Kovan Rd, Singapore 545676

- Centre for Women & Girls: 42 Surin Ave, Singapore 535638 (Catered to Female residents)

- Senior Citizens Fellowship Home: Blk 222 Lorong 8 Toa Payoh 8, #01-693 /707/711, Singapore 310222

**Disclaimer: Only shortlisted candidates will be notified.