Responsibilities:

• Handling all indoor sales activities including new customer registration, preparing quotation and order management.
• Maintain quotation and sales order record and submit to management weekly.
• Contact oversea customers following sales calls to ensure ongoing customer satisfaction and resolve any complaints.
• Coordinate with other department to ensure sales process smoothly.
• Manage customer credit file up to date.

Requirements:

• Good command of written and spoken in English and Korean to communicate with Korean customers by email and calls.
• 1-2 years works experiences, no experience are also welcome.
• Proficient in Microsoft Office.
• Able to work independently with minimum supervision.

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Mon to Fri 8.30am - 6pm

Sales Coordinator

$2,200-$2,700
5.5 days (After 3 mths probation alternate Sat)
830am-530pm; 830am-12pm
Jurong East

Responsibilities:

• Handling sales enquiries;
• Preparing quotations;
• Order processing;
• Coordinate with operations team;
• Support project team for project sales

Requirements:

• Experience in sales / administrative roles
• Basic computer / MS office literacy

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Responsibilities:

• Prepare written and verbal quotations to customers timely and accurately.
• Handle sales order processing and administrative functions.
• Work closely with Sales team to provide pre-sales and after-sales support to customers.
• Communicate and coordinate efficiently with colleagues of all departments ensuring timely order fulfilment.
• Follow up on inquires through communication channels, always maintaining strong customer relationships.
• Actively promote the Company brand to establish and develop new leads with potential customers.
• Support the development of new and existing products.
• Bookkeeping of customers’ transactions, complaints, and all necessary records.
• Arranging hotel, travel accommodation for Sales team as needed for overseas job.
• Create, manage, follow up all maintenance contract before the deadline.
• Generate and issue warranty certificate after product delivered.
• Other duties as assigned by management.

Requirements:

• Minimum 1 year related experience in a Sales Support
• Basic Microsoft application especially Excel, Word and Power Point
• Able to start work immediately or within a short notice

Submission of your job application indicates consent to allow Nimrod to collect, use and disclose the personal data in accordance with our data protection policies. https://nimrod.com.sg/personal-data-policy/

Company Background

Ouji (Singapore) Pte Ltd, proudly stands as a vital part of the WL Centralin Group, a multinational force in the fast-moving consumer goods (FMCG) industry, with a global footprint encompassing Europe, Southeast Asia, and Oceania, with a presence in countries such as Japan, China, Singapore, Malaysia, Taiwan, Indonesia, Thailand, Vietnam, Australia.

Summary/Key point of the roles:

You will be supporting the sales team on the daily operation, responsible for generating regular and ad-hoc reports, managing sales orders, coordinating with other departments/3rd party logistic partners/customers, and providing general administrative support to the sales team.

To be successful in this role, you should have excellent Excel skills, a positive work attitude, and a keen attention to detail. You should be able to work independently and meet deadlines.

Job Description

• Provide comprehensive administrative & general support for the sales team.

• Assist and coordinate the scheduling of deliveries, checking stock inventory, arranging product sample/ staff purchase orders.

• Generate regular/ad hoc reports using excel.

• Handle customers order processing & sales order creation in SAP.

• Coordinate with the other department and external customer or vendors on sales related issues

• Other adhoc duties by the immediate superior/management.

Job Requirements:

• Diploma or degree in Business Administration or related fields

• At least 2 years of relevant administrative or clerical experience

• Proficient in Microsoft Office, and excellent in Excel.

• Positive work attitude, offering assistance, making proactive suggestions for improvements

• Timeline sensitive, completing all tasks within timelines, following up relentlessly until completion

• Good command of both verbal and written English and Mandarin to liaise with Mandarin speaking associates.

Vwalla is expanding and we are looking for a dedicated and motivated individual to represent us as our Sales Support Coordinator.This position is to replace an internal promotion, training will be provided

Job Responsibilities:

Handle sales enquires through online channels / email / phone / showroom walk-ins
Create and send quotations / invoices based on salespersons' and customer’s requirements
Monitor, track and follow up on inquiries, sales quotations and orders
Liaising with delivery / installation team to ensure smooth and timely execution of deliverables
Monitor, track and maintain warehouse stock levels
Prepare samples to send out to partners / clients
Perform any other ad-hoc duties assigned

Job Requirements:

Working Hours 10am-7pm, Wednesday to Sunday
Off on Monday, Tuesday and Public Holidays
Proficient in MS Word and Excel
Experience in sales support role will be an advantage
Preferably can join immediately or within short notice
Good communication, administrative and organisational skills
Good attitude with a willingness to learn and be a team player

==

Interested candidates are invited to email detailed resume stating your educational qualifications, work experience, present and expected remuneration by clicking "Apply Now".

about the company
our client specialises in the distribution and manufacturing of high-performance alloys and precision-machined components. We are looking for a Sales Support Executive to manage sales orders and inventory.

about the job

• support customers with any enquiries or quotations, and process sales orders.
• collaborate with other departments to ensure goods delivered as per schedule
• inventory management

skills and experience required

• min. 2 years in relevant experiences
• willing to work in the west of Singapore (transport provided)

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )

Responsibilities

• Oversee day-to-day operation to ensure smooth operational effectiveness
• Handling vehicles for inspection and other services (when requried)
• Assist in handling customer’s enquiries (when required)
• Data entry for work related matters
• Provide good Customer Service
• Ad-hoc duties as assigned

Requirements

• Possess Valid Class 3 License
• Possess Vocational License will be an added advantage
• Proficiency in Microsoft Word, PowerPoint and Excel
• Communication, Customer Service and Problem Solving Skills
• ‘O’ Level, Diploma, Advanced/Higher/Graduate Diploma
• Able to work independently
• A good team player who is proactive and meticulous
• Has good communication and interpersonal skills
• Keen to learn with positive work attitude
• Entry level candidates are welcome to apply
• 5.5 days work

Job Responsibilities:

• Provide administrative support to the sales team, including scheduling meetings and managing documentation.

• Organize and track the sales pipeline, leads, opportunities, and client interactions.

• Assist in preparing tailored sales quotations and proposals.

• Identify and qualify new sales leads through cold calling, networking, and referrals.

• Collaborate with internal teams to develop lead generation strategies.

• Coordinate sales processes with cross-functional teams.

• Maintain accurate records of sales activities and client communications.

• Support the sales team in executing sales initiatives and driving growth.

Job Requirements:

• Good communication skill and teamwork

• With experience in sales support / inside sales in technology sector preferred

• Familiar with CRM software and Microsoft Office

• Comes with commission incentive scheme

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

Company Highlights:

1. Established Technology local firm provides one-stop IT Solution provider offers a wide range of IT products and services.
2. No sales target. Basic Salary + Commission.
3. 5 mins walking distance from the MRT Station.

Job Responsibilities:

• Provide support to sales team on day-to-day operations, including process sales orders, prepare quotation, purchases order, delivery order and issue invoice.
• Offer after sales support services to both new and existing customers on their inquiries and provide solutions to resolve them.
• Work with key customers and follow-up with inbound leads for new sales opportunities.
• Render support to the Sales Manager on reports and documents for tender submission to ensure projects run according to plan and timeline.
• Work closely with internal stakeholders to gather information.
• Attend online/offline product trainings arranged by the vendors.

Job Requirements:

• Fresh Diploma/Degree Graduates are welcome to apply.
• Alternatively, candidate possesses 1 to 2 years of relevant working experience as a Sales Support/Sales Coordinator for Sales Department is an added advantage.
• Candidate who is equipped with some experiences in computer hardware/ software/ maintenance contract is an added advantage.
• Dynamic and fast-paced working environment.
• Good communication and interpersonal skills.
• People oriented. Building good rapport and establishing relations with IT Business Partners.
• Proficient in MS Office Skills.

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 24C2521 | EA Reg No:21103634 (Johnny Wu)

Responsibilities

• Proactively engage with existing customers to drive renewals and upsells, ensuring satisfaction, retention, and exceeding company sales objectives.
• Drive business development efforts to identify and explore opportunities in new and existing markets.
• Respond promptly to customer inquiries and concerns, which may involve:

1. Preparing and providing new or revised quotes.
2. Referring customers to relevant internal resources.
3. Support on existing subscriptions or trial services.

• Maintain accurate and up-to-date records of customer data, interactions, and opportunities in the systems.
• Identify and report data discrepancies, ensuring corrections are promptly updated to maintain data accuracy.
• Build and maintain strong, collaborative relationships with internal partners and stakeholders.
• Share timely and comprehensive information with stakeholders to support effective decision-making in sales negotiations.
• Prepare regular sales performance reports, forecasts, and actionable insights for the assigned territory.

Requirements:

• Understanding of journals sales and subscription business.
• High degree of attention to detail.
• Ability to work independently and manage multiple priorities effectively.
• Excellent communication and interpersonal skills to foster trust and credibility with customers and internal teams.

‼️READY TO START YOUR JOURNEY? ‼️

We are looking for the next driven, vibrant and talented individual to join us on our journey to SUCCESS

LUCK is what happens when preparations meets opportunity

One Zeus is on a hunt for aspiring Sales Person! We are the leading Face-to-Face Marketing team , representing GIANT Brands from various industries, helping them to increase Brand Awareness and Market Share through Sales Acquisitions.

Responsibilities:

- On-site presentation of the services/product to Potential Customers

- Provide Top-Notch Customer service to all existing & new customers

- Coaching new individuals (Optional)

Benefits:

- Monthly Travelling Opportunities! (For exposure and networking)

- Supportive & Family oriented peers!

- Meet people from all walks of life

- Cool office space

Job Responsibilities:

• Sales support in preparing quotations and proposals
• Coordinate sales and purchase orders, manage lead time
• Manage stock inventory
• Receive payments, issue reminders and follow-up on outstanding account
• Prepare sales report and ageing report
• Ad-hoc sales support duties

Requirements:

• Proficient in Microsoft office & computer skills.
• Interest in Administrative tasks & Sales related matters
• Possess a keen to learn attitude and is a team player
• Fresh Graduates are welcome to apply

Eurofins Clinical Diagnostics Pte Ltd, a subsidiary of Eurofins Scientific, a leading international life sciences company with a long history of global excellence in Testing for Life, analyzing everything that impacts health and safety is seeking highly motivated and service-oriented sales executives to join our expanding operations in Singapore.

Responsibilities:

• Ensure sales targets are met within a specific time period for the assigned territory.
• Implement and execute sales strategies to improve market share and overall business growth.
• Ensure consistent sales growth through identifying business opportunities and developing strategic accounts.
• Manage existing and build new accounts.
• Provide clinical information and benefits of the designated portfolio to medical professionals
• Develop and maintain excellent client rapport and relationship
• Provide market intelligence and trends to remain current on industry and customer needs.
• Optimize quality of service and contribute to client’s satisfaction.
• Build company image in the market as a reliable partner to the clients

Requirements:

• BSc or Diploma in Marketing, Biomedical Sciences, Medical Technology or equivalent.
• Preferably with 2-3 years of experience in the medical/healthcare industry or prior working experience as a medical technologist
• Sales-driven, motivated and outspoken with good planning and organizational skills
• Ability to communicate well with medical professionals
• Strong communication and negotiation abilities
• Proficient in Microsoft Office (Outlook, PowerPoint, Excel and Word)
• Preferably possess valid driving license and drive a car (Transporation Allowance Provided)

At Pitstop Tyres, we are revolutionizing the automotive experience in Singapore. We strive to be the #1 auto store in Southeast Asia, and we're looking for talented individuals to journey with us together! Currently, we're a one-stop service traditional workshop that provides tyres, workshop & spray paint services. Our rocketship plan to expand includes much more: international merchandising, distribution, media, and much more.

If you're looking to hard launch a career in the automotive space and be part of our early team, this is the opportunity for you. You can expect exponential growth (for the company, and yourself), innovation, and limitless potential.

Role Description

This is a full-time role for a Customer Services Sales Specialist. Job responsibilities include:

• Responding to WhatsApp, Shopee, Lazada, Facebook & TikTok messages
• Selling and closing sales from the above channels
• Ensuring customer satisfaction during their interactions with us
• Once foundations are set, you will be expected to maintain a CRM software and periodically check in with our clients to keep retention rates high

This job will mostly include being on your laptop/phone for long periods. However, take note that this is NOT a work-from-home role.

Working Hours (6-Day Week)

Monday to Saturday

10am to 6pm

Qualifications

• Strong Texting Phone Etiquette skills (Use of languages, periods & emojis)
• Customer Service and Customer Experience skills
• A strong command of the English language
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Experience in the hotel, customer service, or e-commerce industry is a plus

Remuneration

• A base salary will be provided, but do note this is a commission-based role where you will be rewarded based on the number of customers closed
• We expect around 100+ messages per day, and our typical close rate is around 15%-20%

A Short Letter to our Potential New Team Member from Cordi (the millennial boss)

Hello! It's very nice to meet you. I have big dreams for the company, and I hope that you have big dreams too. We're going to be the #1 automotive shop in Southeast Asia, and we'd love for you to join us on our journey there.

As our first line of contact with our clients, great power, in that sense, comes with great responsibility. The journey will be tough, tiring, and challenging. There will be nice clients, there will be nasty clients. Both are different lessons to learn. Through this, with the right mindset, you will grow at a rate you never expected you could, and excel just as the company excels.

It's my philosophy that if my company is successful, my people are successful too. No one in my company should have to struggle, and if they take care of the company, they will be taken care of too.

I love innovating, I love improving, and I love knowing that Pitstop Tyres is growing 1% every single day. We're excited to have you onboard our little rocket ship, so reach out, and let's have a chat! We're looking forward to meeting you.

DC Marketing is an outsourced sales and marketing company that focuses on building and increasing brand awareness and market shares.

You will be involved in;

1. Developing and planning marketing strategies and implementing marketing plans
2. Developing and planning of sales strategies and, meeting or exceeding sales goals
3. Present, promote and sell products/services using solid presentation skills to existing and prospective customers
4. Building and maintaining customer relationships and deliver outstanding customer experience
5. Assist in product trainings when needed
6. Able to work in a team and independently
7. Involved in test campaigns

The right person:

• A go-getter who is driven to exceed goals in all areas
• Has strong inter-personal skills to build rapport with prospective and existing customers
• Has good time management skills to succeed in a fast-paced environment
• Someone who is looking to grow with the company and looking for leadership roles

What you can expect:

• Travelling opportunities for networking purposes
• New experiences everyday as you make a real difference in peoples’ lives
• Career advancement opportunities with a company that is growing

Your new company

My client is a leader in innovative and sustainable packaging solutions, committed to quality, customisation, and global reach. They are looking for a sales specialist to join their team to be responsible for developing business across various verticals.

Your new role

Reporting to the Operations Director, you will actively develop new prospects and maintain existing business accounts, prepare and deliver presentations on company products and services, conduct market research to identify selling opportunities, and prepare proposals and quotations. You will close profitable business deals, record and analyse monthly sales trends, coordinate with internal departments for order fulfilment, respond to customer enquiries, offer effective solutions, and liaise with customers on sales enquiries, price negotiations, and quality issues.

What you'll need to succeed

• At least 1-2 years experience in the related industry.
• Effective negotiation and communications skills
• Self-driven, goal-oriented and motivated

Additional information

Located in Boon Lay

Transport on a reimbursement basis if you do not own a vehicle

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected], or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Unfortunately, due to the current restrictions only local candidates can be considered.

EA Licence number: 07C3924

EA Registration No: R22105356

Company's Registration number: 200609504D

Our client, a leading Japanese automative MNC whose mission is advancing mobility solutions, supporting markets, and ensuring high-quality products and services for customers in Asia, seeks to recruit a After Sales Marketing Specialist. The main role for this person is to manage Service Parts and Accessories order and supply within and outside Asia Pacific regions.

Day to day task:

1. Order management: to ensure smooth order receiving and processing
2. Supply Operation :
a) Handle enquiries from Distributors
b) Liaise with forwarders and suppliers on shipments arrangement
c) Handling of shipment documentation, e.g Invoice, Packing list, Bill of Lading etc to ensure smooth custom & clearance by importers
3. Handling of warranty claims, short mispacking report and logistics quality problem report
4. Handles SAP Payment of supplier and buyer invoices
5. Prepare monthly report to report on KPI results

Job Requirements:

· Fresh Graduate in Logistics or with 1 – 2 years working experience in similar job scope

· Effective verbal and written communication skill

· Strong analytical thinking and negotiation skills

· Self -Starter, well -organized & have a flair for numbers

· Eager & fast to learn, open minded for feedback and improvement

· Highly competent with MS Office (Power Point, especially Excel, Access)

· Power BI will be an added advantage

· A team player with strong sense of responsibility, able to work independently, mature, self-discipline with good time management

· Willing to travel to Asia If needed

Interested candidates please email your CV addressed to Victor Teoh (R1218406) to [email protected]

Sales and Customer Engagement

• Support sales targets by creating a welcoming shopping experience and handling cash transactions efficiently.

Customer Service and Selling

• Provide exceptional service, build customer relationships, and recommend products tailored to their needs.

Product Presentation and Operations

• Maintain visual merchandising standards, restock displays, and assist with inventory and store upkeep.
• Execute promotions, markdowns, and other directives accurately while supporting overall store operations as needed.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Our client, a leading Automotive manufacturer (Principal) seeking for SALES PLANNING & PERFORMANCE SPECIALIST to join them.

Requirements:

• Min Degree Holder.
• You should have more than 4 years of working experience preferably in the Automotive industry for a manufacturer/principal handling Sales Planning and performance.
• Good understanding on the full Sales Planning and Reporting process, Revenue Management, Sales Campaigns & Support Management at regional level.
• Well organized, team player and independent.
• Good communication and interpersonal skills.

Others:

• 5 day work week
• Location: Central Singapore.
• Salary upto $5,500 + AWS + Bonuses

Interested applicants to email updated resume to [email protected]

At Concentrix, we strive to find and grow exceptional people like you.

Working at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. This is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.

We continue to offer revenue generation services now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy, Talent and Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.

Specialist, Renewal Sales (India)

Reporting to the Sales Manager, the Specialist, Renewal Sales will focus on account management and sales renewals where you will generate new revenue as part of an inside sales team. You will articulate the value of products or services to customers and accountable for revenue retention motions including product/service contract renewals, extension, upsell and expansion.

As part of our organization’s growth, this is a permanent role where you get to develop a new technology business line as our organization expands the business. We’re looking for individuals who are curious with excellent communication and strong stakeholder skill. You would be comfortable in managing ambiguity situation and manage complex, deep relationship to help the customer to uncover some challenges while setting in place new processes and workflows.

Successful candidates are seasoned and experienced professionals that are excited to resolve a wide range of issues and handle objections in creative ways. You get to cultivate deeper relationships across longer sales cycles with prospect contacts across various organizational levels. In addition to revenue generation sales, you will provide accurate sales forecasting, generate customer quotes, perform customer research, update account notes in our customer relationship management (CRM) system.

Responsibilities

• Works with complex and large territory/account, products/services, sales or account management processes and may serve as subject matter expert.
• Understand and capture the Voice of the Customer for assigned client.
• Respond to customer inquiries by following standard scripts and procedures.
• Confirm commitment of client’s maintenance contracts and works towards assigned contract revenue goals.
• Create a sales funnel that can support quota overall attainment.
• Make and receive calls with the intent of selling products/services or renewing existing contracts.
• Achieve and exceed quota targets and activity metrics within assigned accounts/territory.
• Convert small starting opportunities to significant sized opportunities over time.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Undertake research to understand prospect organization structures and identify important players.
• Assess client needs, requirements and facts to adequately recommend satisfactory product solutions.
• Work on problems of diverse scope where data analysis requires evaluation of identifiable factors.
• Develop excellent technical knowledge needed for value proposition and solution selling.
• Collate and deliver exec-level presentations.
• Assess competitors by analyzing and summarizing competitor information and trends; identify sales opportunities and lead.
• Maintain the CRM to ensure all relevant data is captured promptly.

Competencies

• You will provide renewal selling services or solutions to a dedicated territory in India region. Candidates with excellent command of English and Hindi language, cultural nuisance for the said territory are encouraged to apply for this role as it requires business language liaison with each territory.
• Strategic-thinker with an appreciation of complex selling cycles and ability to engage at exec-level.
• Strong consultative approach to engage clients and prospects.
• Result-driven with strong track record in delivering sales targets.
• Demonstrated aptitude to learn and optimize new technology and data.

Other Information

• 5 days work week (Mon - Fri / regular working hours).
• Permanent position, hybrid working arrangement model.
• Onboarding and on-the-job learning programme will be provided.
• Comprehensive healthcare and medical plans including flexible benefits programme.

Uninterrupted home-based internet is required for this role. Applicants should have sufficient internet access in their homes to attend and host video calls, as well as perform essential functions of the role which include downloading and uploading of large files to shared network drives.

If this sounds like an interesting opportunity, hit apply!

All shortlisted candidates will be contacted.

Job Description:

As an International Jewellery Sales Specialist, you will be responsible for showcasing our jewellery collections at international exhibitions and fairs.

Your role will involve engaging with industry professionals and potential clients to promote our products, drive sales, and expand our market presence.

Key Responsibilities:

• Participate in and represent the company at international jewellery exhibitions and fairs.
• Showcase our jewellery collections and effectively communicate brand values to visitors.
• Actively engage with potential clients to drive sales and close deals at the exhibition.
• Handle logistics and coordination for participation in exhibitions.
• Build and maintain relationships with clients, distributors, and industry contacts.

Qualifications:

• Strong sales skills with a proven track record of achieving targets.
• Excellent communication and presentation skills.
• Ability to travel internationally for jewellery exhibitions.
• Strong networking abilities and a passion for jewellery.

What We Offer:

• Competitive salary with travel allowance.
• High performance-based sales incentive.
• Opportunities for career growth and professional development.
• A vibrant and creative work environment.
• Travel opportunities to prestigious international jewellery fairs.

Job Description

The Sales Specialist will actively prospect, qualify and manage for the full deal cycle for sustainability services, build sales pipelines, identify customers business need and challenges, and propose technical solutions that support growth and long-term business relationships.

Responsibilities

1) Plan, build, and nurture relationships within assigned accounts/prospects as a trusted advisor and provider of choice.

2) Responsible for the identification, contact, qualification and development of qualified new accounts and opportunities

3) Lead coordinated sales approach with extended sales team members (Presales Technical Consultant, Customer Success, Commercial Management, Sales Operations, etc.) to drive opportunities to closure.

4) Manage inbound leads from Marketing and Partner/Alliance channels with timely engagement and response to inquiries to drive opportunity conversions.

5) Serve as single point of contact for and work with Sales Account Manager to coordinate activities around inbound opportunities.

6) Serve as interface between Sales Account Manager to set up and manage customer responses.

Requirements

1) Diploma or Degree in Engineering or related field with at least 8 years of working experience preferably in the facilities management technologies, sustainability solutions and/or Greentech services.

2) Good understanding of technology trend and ecosystem on sustainable facilities management and Greentech solutions

3) Strong solution selling and relationship management skills. Able to develop relationships from cold calling or networking activity.

4) Proficient at planning and executing account strategies and maintaining effective long-term business relationships with key decision makers.

5) Able to create sales pipeline and effectively forecast sales cycles.

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.