Job description

ZIEHL-ABEGG is a successful worldwide and innovative company for more than 100 years.

We are looking for a talented Sales Engineer with experience and a passion for selling technological products to join our team. To be a successful sales executive, you should possess in-depth technical knowledge of our company's products and services; and be able to relate this knowledge understandable to non-technical customers.

Responsibilities

• Collaborate with the field sales to develop accounts/leads

• Provide pre-sales and post-sales support

• Provide quotations and technical support to the field sales and customers

• Follow up with customer complaints and attend sites

• Conduct informative trainings/presentations and showcase product benefits to customers

Qualifications

• Diploma/Degree in Electrical/Mechanical or related discipline

• Proficient in Microsoft Office and IT literacy

• Strong verbal, written and interpersonal skills

• Fresh graduates are welcome to apply

• By combining current services (such as fuel, lubricant, cylinder lube, water testing, bunker surveys, and digital services like log books) with new package offers, as well as by attracting new clients with existing services and package offers, it is possible to increase sales revenue indirectly.
• In charge of organizing, carrying out, standardizing, and overseeing marketing strategy in collaboration with the CEO, Board of Directors, and Business Directors, including broadening the scope to enhance revenue, market share, and geographic areas.
• In charge of accomplishing the group's growth objectives
• In charge of creating and carrying out the yearly marketing plan and accomplishing predetermined, measurable goals
• Budget analysis, annual budget planning, expense scheduling, and making sure the sales force hits targets and quotas.
• Sales revenue can be indirectly increased by integrating existing services (such gasoline, lubricant, cylinder lube, water testing, bunker surveys, and digital services like log books) with new package offers. It can also be achieved by drawing in new customers with current services and package offers.
• Together with the CEO, Board of Directors, and Business Directors, they are responsible for planning, implementing, standardizing, and monitoring marketing strategy. This includes expanding its reach to increase revenue, market share, and geographic areas.
• Responsible for achieving the group's growth goals
• Responsible for developing and implementing the annual marketing plan and achieving pre-established, quantifiable objectives
• Budget analysis, yearly budget planning, scheduling of expenses, and ensuring that the sales force meets quotas and targets.

Qualifications:

• Sales background in the maritime industry with at least five to ten years of experience
• A bachelor's degree in business administration, marketing, or a similar discipline.
• Management experience could be beneficial.
• Excellent closing abilities
• The capacity to showcase several product lines
• Knowledge and comprehension of marketing and sales.
• Excellent organizational, creative, and analytical thinking abilities.
• Outstanding interpersonal, communication, and customer service abilities.
• The capacity to comprehend and adhere to the policies and processes of the organization.
• The capacity to function well under duress

Business development and sales:

• Find and cultivate fresh business prospects in the designated areas.
• Build and preserve a solid rapport with both current and prospective customers.
• To comprehend consumer demands, market trends, and the competitive environment, conduct market research.
• Assemble and give technical demos and presentations to customers.

Technical Proficiency:

• Offer technical guidance and assistance to customers regarding a variety of goods and services.
• Work together with the product development and engineering teams to comprehend the features and specifications of the products.
• Help with product customisation to satisfy certain customer needs.

Project Administration:

• Supervise and plan the systems' and products' installation and deployment.
• Make certain that projects are finished on schedule, within budget, and within scope.
• Communicate with internal teams, suppliers, and contractors to guarantee a successful project's completion.

Administrations of Sales:

• Create and deliver agreements, contracts, and sales proposals.
• Monitor and report on sales performance and advancement in relation to goals.
• Keep thorough records of all communications and transactions with customers in the CRM system.

Customer support:

• To guarantee client pleasure and repeat business, offer post-purchase assistance.
• Respond quickly and efficiently to consumer questions and concerns.
• Collect consumer input and collaborate with internal departments to enhance goods and services.
• Meeting clients and overseeing projects as needed necessitate travel within the assigned area.
• Engage in networking events, trade exhibits, and industry conferences to advertise the business and its goods.

Qualifications:

• Three to five years' minimum experience in sales engineering or a technical sales position similar to it.
• Strong technical expertise in one or more of the following fields: marine lights, oily water separators, deck machinery, sewage treatment facilities, and HVAC systems.
• Outstanding negotiating, presenting, and communication abilities.
• The capacity to function both individually and together.
• Knowledge of the Microsoft Office Suite.
• The ability to travel as needed.

• Degree holder in any fields
• Achieve individual sales target and contribute to the store sales target.
• To provide outstanding customer service
• To handle customer’s enquiries and feedbacks
• To perform cashiering, housekeeping duties, display arrangements
• Perform store operation related activities.
• Always maintain the best retail outlet conditions. E.g., cleanliness, safety, security etc.
• Assist Manager with the daily operation.
• Improve Company's operation system together with the management.
• Other duties may also be assigned depending on operation’s needs.

Job Summary

The Director of Sales & Marketing is responsible for overseeing and driving the hotel’s sales,

marketing, and revenue strategies to optimise profitability, elevate brand recognition and

ensure exceptional guest satisfaction. This role demands a dynamic leader capable of

fostering revenue growth through innovative approaches, strategic team leadership, and

strong relationships with key stakeholder.

Responsibilities: -

• Develop and execute comprehensive sales strategies to achieve revenue targets across all market segments, including corporate, group, and MICE, etc
• Foster and sustain strong relationships with key clients, partners and stakeholders to drive business growth and secure long-term opportunities.
• Identify new markets and business opportunities to drive occupancy and revenue
• Lead and monitor the sales team to ensure they achieve individual and team sales targets.
• Manage the hotel’s online presence, including website, social media platforms, and third-party booking sites.
• Collaborate closely with the revenue team to create pricing strategies that maximise profitability and market competitiveness
• Conduct market research to understand customer needs, trends and competitor activity.
• Prepare and manage the sales & marketing budget, ensuring alignment with the hotel’s overall financial goals.
• Work with other departments including operations and food & beverage, to deliver a seamless and cohesive guest experience.
• Lead, mentor, and develop the Sales & Marketing team to enhance performance and professional growth.

Requirements:

• Preferably a degree of Bachelor in Marketing, Business Administration, Hospitality or a related field.
• Minimum 5-7 years of experience in hotel sales and marketing, with at least 3 years in a leadership role.
• Ability to analyse data and make strategic decisions based on market insights.
• Strong organisational and time-management skills
• Strategic thinking and problem solving
• Proven track record of achieving sales targets and driving revenue growth.
• Strong knowledge of digital marketing, distribution channels, and revenue management principles
• Excellent communication, negotiation and leadership skills.

[Job ID: 778513]

Responsibilities:

• Managing all documentation, including quotations and invoices, for both training services and small-volume contract manufacturing services.
• Tracking customer inquiries and active projects.
• Responding general customer inquiries.
• Providing administrative support for the department.

Requirements:

• 1 year of experience in administration.
• Proficient in Microsoft Office Suite.
• Capable of working independently with minimal supervision.
• Detail-oriented, with strong interpersonal skills and the ability to thrive in a fast-paced environment.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Responsibilities:

• Attend to sales queries and prepare quotations
• Assist to generate sales documents and prepare delivery orders etc.
• Provide general administrative support.
• Any related ad-hoc/miscellaneous duties

Requirements:

• Minimum ‘O’ level /ITE in any discipline
• Preferably have some technical background.
• Knowledge of shipping documents is plus
• Excellent oral, written communication and interpersonal skills
• Proficient in Microsoft Office

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C18945

Key Responsibilities:

• Site Visits: Accompany sales representatives to site visits, providing logistical and administrative support.
• Sales Enquiries: Handle customer enquiries, ensuring timely responses and professional communication.
• Project Coordination: Follow up with the operations supervisor to ensure smooth project execution.
• Marketing: Create, edit, and post engaging TikTok videos to enhance brand presence.
• Documentation: Prepare accurate and competitive quotations for clients.
• Inventory Management: Monitor and update inventory records for efficient stock management.
• Presentations: Develop compelling PowerPoint slides for client presentations and internal meetings.
• Customer Service Reports: Draft detailed reports to document customer interactions and resolutions.
• Record Maintenance: Update and maintain historical project records for future reference.

Requirements:

• Strong organizational and multitasking skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office, particularly PowerPoint and Excel.
• Experience with video editing tools and social media platforms, especially TikTok.
• Customer-centric attitude with problem-solving skills.
• Previous experience in sales support or administrative roles is an advantage.

Job Highlights

· 5 Days Work Week, Office at Suntec City

· Small company with team work and learning opportunity

· Friendly environment and Work life balance

Job Title: Sales Manager/Executive

Responsibilities:

• Market development for stainless steel, wear plate, high strength steel and silicon steel
• Follow up with the clients for sales
• Offer/negotiate sales price with clients
• Follow up with clients for quotations, offers to achieve orders
• Coordination with purchase department
• Monitoring the market updates and update to the management team
• Generate monthly sales reports
• Coordination with operations team and follow up with production status to make sure cargo is produce and ship on time
• Other ad-hoc matters required for the position

Requirements:

• Diploma qualification in related field.
• Experience in steel industries, experience in stainless steel, specialized in steel is preferred.
• Communication in English & Chinese is essential

Salary negotiable with transport & mobile allowances.

Remuneration package is subject to experience & qualification.

Company Profile:

We are steel distributor in Singapore, authorized agent for TISCO, which is the biggest stainless steel mill in the world with full range of stainless steel, 300 series, 400 series, automotive steel , cladding steel for train carriage etc; and sole agent for RS Industry which is one of famous steel heat treatment factory for stainless wear plate, high strength steel, like wear plate 400, 450, 500, 550 and 600; High strength steel, 610 and 710 for automotive chassis, 800, 890, 960, 1100, 1300 for crane arms etc to reduce the self-weight of the product , increase load capacities.

Responsibilities:

Objectives:

• Support store management in achieving or surpassing sales targets.
• Initiate customer interactions in the store to create a welcoming environment.
• Ensure accurate cash handling while providing an exceptional checkout experience.

Collaboration with Store Management:

• Work together to meet brand standards in customer service and sales.

Key Responsibilities:

• Drive sales efforts and cultivate customer relationships by delivering outstanding service and utilizing effective selling techniques.
• Assess customer needs and offer the appropriate level of service and product knowledge.
• Use strong communication skills to foster and maintain customer relationships.

Collaboration on Product Presentation and Operations:

• Ensure adherence to visual standards, complete daily restocking, and represent adequate size runs according to brand guidelines.
• Manage back-of-house operations and participate in store cleaning duties as required.
• Assist with other store functions as necessary.
• Perform additional tasks as requested.
• Ensure that all visual merchandising directives, promotions, and markdowns are completed and executed promptly.

Requirements:

• With 1-2 years of retail experience
• Exceptional customer service and presentation skills.
• Positive, dynamic and results-oriented

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

i) Sale of services aned products.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

Sales and Marketing Executive (Medical Sales)

Singapore

Company Description

Our client is a provider of medical solutions providing day surgery centres and MRI imaging services to doctors. We partner with healthcare professionals and institutions to deliver good healthcare, empowering practitioners and improving patient outcomes.

Please note this is primarily a sales role function.

Responsibilities (Sales-focused):

• Proactively visit existing and new specialist doctors to establish strong relationships and identify new business opportunities.
• Actively generate new business by introducing doctors to our imaging MRI centres, driving referrals, and ensuring sustained partnerships.
• Cultivate relationships with key channel suppliers (insurance companies, specialist & GP clinics) to foster long-term collaboration and business growth.
• Identify and develop B2B and B2C customer segments to expand the customer base and increase sales opportunities.
• Conduct regular competitor analysis and pricing research to stay competitive and capitalize on market trends.

Responsibilities (Marketing-focused):

• Develop and execute marketing strategies and campaigns from concept to completion
• Ensure the timely rollout of marketing plans, coordinating with internal teams and external partners.
• Build brand awareness through promotional packages, online content, and outreach efforts.
• Research market demand for products/services and adjust strategies accordingly.
• Compile and maintain comprehensive product/service offerings lists for both internal and external distribution.

Requirements:

• At least a Diploma in Business, Marketing, or a related field.
• Minimum of 2 years of relevant sales or marketing experience, preferably within the healthcare or medical industry.
• Candidates with a good sales track record without healthcare experience will be considered
• Self-motivated with the drive to meet and introduce new doctors to the centre.
• Results-driven, with a proven ability to meet and exceed sales targets.
• Excellent interpersonal and communication skills, with the ability to build rapport and influence stakeholders.
• Excellent sales and negotiation skills
• Experience in customer service or the healthcare industry is a plus
• Able to work independently with minimum supervision

Job Description

• Industry/ Organization Type: Marine Construction Industry
• Position Title: Purchasing Admin /Sales Support Admin
• Working Location: East (Nearest MRT: Kaki Bukit) – Walking distance to the company
• Working Hours: 5 days (Monday to Friday: 8.30 am to 6 pm)
• Salary Package: Up to SGD 2400 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Source and purchase materials/equipment.
• Liaise with vendors and monitor the purchase order schedule.
• Utilize the purchasing system with Microsoft Navision.
• Reconcile vendor delivery orders (DO) with purchase orders (PO).
• Perform other purchasing duties as assigned.

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience in a related industry
• Having experience with Microsoft Navision is a plus
• Familiar with Microsoft Office
• Training is provided to inexperience candidate

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68469 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Key Responsibilities

• Perform data entry tasks accurately and efficiently.
• Provide excellent customer service to clients and respond to inquiries promptly.
• Assist to escort supplier into the building.
• Mailroom duties
• Assist in day-to-day administrative tasks.
• Sometimes may need to Receptionist for a short period of time (e.g. lunch break)
• Any other task as assigned by the Manager.

Requirement:

• GCE "O" / "N" levels
• Detailed, meticulous and hardworking
• Positive learning and working attitude

This is a part- time role strarting from January 2025 to March 2025.

Working Hours: Monday to Friday (0900am to 0600pm)

Wokking Location: CBD

Job Responsibilities

· Engaged in sizing, calculation, design layout, quantities and estimation based on drawings.

· Provide technical support to Sales team.

· Preparation of quotation and technical proposal.

· Prepare drawings and other technical submittals.

· Attend meetings with consultants, engineers and clients.

· On-site troubleshooting/servicing work, resolving technical & engineering aspects, and Testing & Commissioning.

· Any ad-hoc task as assigned by the Management from time to time

Job Requirements

· Preferably with electrical or electronic knowledge

· Knowledge of AutoCAD.

Job description

1) Drive company IT matters and propose solutions to meet business objectives.

2) Maintenance of IT infrastructure, kiosk and provide server administration and support (AD, ESXI and Hyper-V)

3) Provide technical support to users on hardware and various applications

4) Communicate effectively with users to identify and resolve issues timely

5) Provide technical support, monitor system, security and EDR updates

6) Conduct periodic system preventive maintenance checks, patches updates and review log report

7) Perform server and network management

8) Maintain proper IT documentation, contracts, SOPs

9) Provide regular progress and status update, and follow through on IT projects

10) Adhoc duties assigned by Manager

Job requirements

• Minimum Diploma in Information Technology or equivalent.

• CCNA, Microsoft Windows Certified, Cyber Security and etc.

• Preferably with a minimum 2-3 years' experience in Deployment/Maintenance Server & Network

• Knowledge of cyber security is an added advantage.

• Strong in problem solving multi-tasking, systematic and organised

• Must be a team player, self-motivated and able to work independently.

Job Description

• Provide L1 to L2 support for infrastructure, network, and internal systems. Provide Install Move Add Change (lMAC), Break-Fix and end user support activities as required.
• Provide on call, 24x7 supports for systems on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages.
• Act as the first point of contact for internal users experiencing issues with computers, printers, and other IT systems.
• Rack and Stack Support for commissioning/decommissioning infra devices to be provided.
• Installing and configuring hardware and software components to ensure usability by end users

Job Requirements:

• Minimum 2 years desk side support services.
• Strong focus on quality and attention to detail
• Strong Analytic/Troubleshooting Skills.
• Strong understanding of MS Windows Operating Systems.
• Strong working knowledge of MS Office and basic business application.
• Strong Customer Support Skills.
• Basic knowledge of networks, telecom, and compute/storage.
• Advanced knowledge of mobile device support

We regret that only shortlisted applicants will be notified.

EA License: 18C9079

Key responsibilities

• User Support - Respond to IT-related inquiries from end-users. Provide prompt and effective technical assistance for hardware, software, and network-related issues. Guide users through basic troubleshooting steps to resolve common IT problems. Escalate complex issues to the senior engineers if necessary.
• Software and Hardware Support - Install, configure, and maintain software applications on end-users' computers and mobile devices. Assist with the setup and troubleshooting of hardware devices, including computers, printers, peripherals, and audio-visual equipment. Address printing-related issues, including troubleshooting printer connectivity problems. Possess knowledge of basic networking concepts and troubleshooting. Assist users with network connectivity and related issues. Provide support for Microsoft Office products. Conduct regular maintenance checks on computer systems and perform necessary updates.
• Audio and Visual System Setup - Assist in setting up audio and visual systems for meetings and presentations. Troubleshoot and resolve issues related to audio and visual systems.
• In-House Application Support - Assist users with issues related to in-house applications. Collaborate with developers or relevant teams to address and resolve application-related problems. Provide user guidance and support for in-house application usage.
• Documentation - Prepare and update user guides for various software applications, including in-house applications.
• Others - Perform other IT related duties or projects as assigned.
• Requirements
• Basic knowledge in Windows Operating Systems, email server and Citrix
• Experience in Microsoft Office Suite
• Experience with IT troubleshooting
• Proactive, responsible and takes ownership of own work
• Ability to maintain high level of confidentiality

We are looking for a proactive and dynamic professional to join our Application L3 team who can design, develop, and provide maintenance and support for a mission critical system.

As a successful Java Developer, you should demonstrate good knowledge of industry best practices and proficiency with passion in Java technologies; as well as delivering fully functional software that meets the schedule and requirements.

Training & mentorship will be provided on SOPs, ITSM and usage of Monitoring & Investigation tools.

Job Description

• Investigate on the issues reported by Application Support (L2) and provide workaround and/or permanent solution
• Workaround solution includes but not limited to: data patch, shell scripting, PL/SQL scripting etc.
• Permanent solution includes code change, workflow change etc.
• Support continuous improvement throughout the development life cycle of enterprise level software solutions. This includes enhancing / maintaining of software applications.
• Create and maintain documentation for software design specifications.
• Perform Unit Testing, Integrated Testing and troubleshooting of software application issues.
• Provides after office hours standby duty support where allowances, off-in-lieu or equivalent will be given as per required:

- One week of standby duty for every one to two months,

- Ad-hoc activation to be onsite for urgent production issues and

- There may also be occasions whereby support duties are required outside of working hours / public

holidays for a short-term basis upon clients’ requests.

Requirements

• Candidate must possess at least a Diploma/Degree in Computing/Information Technology or related field
• Should have at least 2 years of development experience in Java
• Experience in Spring/Spring Boot framework
• Experience in relational databases such as Oracle
• Experience in frontend frameworks such as Angular, Struts, jQuery and Bootstrap
• Experience in one or more full SDLC for enterprise projects
• Ability to learn new technologies quickly
• Able to adapt to a fast-paced work environment
• Possess good analytical, problem investigation and problem-solving skills
• Ability to work effectively independently as well as in a team
• Has an analytical mindset and able to understand business and functional concepts,
• Proactive and self-driven and able to work under pressure with a high sense of urgency,
• Possess SQL, PL/SQL knowledge
• Good understanding of modern software development methodologies
• Good understanding of software testing methodologies, scripting and tools
• Good verbal and written communication skills for interaction with both internal and external stakeholders of all levels (Internal teams, clients, external / other 3rdparty vendors and management),

4 Months Contact

Job Description:

• Assist in developing and implementing web and mobile digitalizations
• Collaborate with team members to gather and refine requirements for new features
• Conduct basic testing and debugging to ensure application functionality
• Document code and processes to improce team efficienct and product quality
• Participate in regular team meetings, sharing progress and ideas fro improvement
• Support troubleshooting and provide general maintenance for applications

Requirements:

• Higher ntiec IT Application Development
• Basic knowledge of programming lanuages (E.g. NET, JavaScript, SQL)

Caldecott

6 months

Monday - Friday

Office hours

• Assist in developing and executing engagement strategy on new focal areas
• Develop engagement toolkits and levers to engage different stakeholders (e.g.religious organisations, Social Service Agencies, corporates)
• Develop stakeholder mapping/tiering to guide customised engagement efforts
• Basic Research Support: Assist in conducting desktop scans and basic research activities (e.g. create online survey form) to gather relevant information
• Dat Analysis and Reporting: Using Microsoft or other tools to collect, analyse, and present data from basic research activities to support decision-making and identify areas for improvement
• Project Support: Ensure progress coordination, documentation and tracking of key research and transformation initiatives. Ensure alignment with project requirements and timeline

Requirements:

• Singaporean
• Degree in any field
• At least 1 year of research support, project support and data management experience
• Experience in managing stakeholders

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.https://go.persolkelly.com/job/apply/9616

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Meta’s Support Engineering team is looking for an engineer to play a key role in scaling Meta’s key Fintech product priorities. As a business support engineer working on Meta Fintech Products, you will get an opportunity to work on our family of apps including Instagram, WhatsApp, FB and build support flows for the systems where we process over 140 Billion annually.

We are looking for someone who has a passion for product support combined with outstanding customer services. You are an expert in building monitoring from scratch, identifying gaps and coming up with technical solutions, and are an expert in articulating insights back to product teams to make the product better. You have the expertise of managing technical integrations, fostering developer/business relationships, and who have a desire to improve the support experience of our customers.

As a business support engineer, you will work closely with product engineering teams and partners to build long term monitoring and alerting solutions that will help us detect and resolve issues proactively. You will also get the opportunity to work with external partners and processors and set up processes that will help us build a scalable support system for our fintech workflows. You will work closely with other regional offices and partnership teams and support a broad range of partners across the globe to integrate Meta Fintech products into their offering. This role will be based in Singapore.

Responsibilities

• Partner with Payment providers and advertisers to help them to deploy Meta products.
• Provide ongoing integration monitoring and technical support to payment partners/processors through a scaled ticketing system, while ensuring a high quality of service, troubleshooting partner’s technical issues in real-time, in cooperation with their engineering teams, and Facebook's internal technical teams, to resolve payment service issues
• Troubleshooting partners’ technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta’s internal technical teams to resolve those issues
• Manage technical relationship with Meta’s Payments partners, providing technical support and handling service outages
• Communicate partner needs to the Meta product team, to improve people’s experiences with our products
• Handle any production issues that comes out of Meta’s monthly reconciliation process
• Write production code that will improve our internal tooling and our products, building understanding across a variety of software and our platform at a deep engineering level
• Help scaling programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta’s infrastructure, presenting cross-­functional and global context
• Provide 24x7 on-call support coverage via on call rotation schedule (during working hours and including weekends)
• Proactively and independently analyze information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and shares this knowledge across the team
• Lead and complete several concurrent complex projects while using your problem-solving skills to resolve large business problems.
• Regularly frame and consider issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact
• Independently think through execution from end-to-end, and uses judgment to understand how actions may impact other stakeholders and communicates in advance
• Be recognized and known as an expert across the global team and regularly coaches others through projects and/or initiatives, from initial problem scoping, to methodology and project management
• Confidently and constructively challenge priorities and/or the direction of a certain project. Identifies areas where we can pause, remove roadblocks or stop pieces of work and/or re-prioritize resources
• Make informed decisions and recommendations based on the reprioritization of competing needs
• Consistently deliver constructive feedback to peers in a way that strengthens relationships and enables projects to advance more quickly while motivating and uniting the team to achieve common goals

Minimum Qualifications

• 5+ years of experience as a Support Engineer, Service Engineer, Site Reliability engineer or similar.
• BA/BS in Engineering, Computer Science, Information Technology, Telecommunications or equivalent degree/experience.
• Technical understanding of online payment processing flows. (Merchants, Acquirer Banks, Issuers bank)
• Experience in working/troubleshooting with networking protocols (HTTPS, API, REST, VPN’s)
• Experience in one or more of the following languages: PHP, Python, Ruby, Objective-C/C++, Swift, Java, or C#
• Experience with system administration and scripting under Unix/Linux systems
• Demonstrated problem-solving approach and analytical skills
• Experience in communicating with technical and business audiences and writing technical documentation

Preferred Qualifications

• Experience in the payment processing and/or banking industry
• Experience of local payment flows like Fed Now and subscription based payment is a plus

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

MW IT Pte Ltd is one of the best System Integrator company in Singapore. We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners.

What we do:

We drive our passion for harnessing technology.

We bring people and technology together.

We advance communities and transform industries.

We’re searching for a IT Desktop Support to be part of our diverse team of talent here at MW IT!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities:

* Provide Desktop Support services to users.

* This entails receiving, prioritizing, documenting, and actively addressing end-user help requests, as well as escalating incidents when necessary to uphold customer satisfaction and meet SLA expectations.

* Conduct troubleshooting for issues encountered by users.

* Carry out asset inventories.

* Facilitate technical escalations to third-party vendors or resolver groups when appropriate.

* Update incident records.

* Create and revise work instructions as needed.

* Document standards and procedures where applicable.

A little about you:

* Minimum ITE/Diploma graduate with at least one year of experience in desktop support.

* At least one year of experience with Microsoft Windows 10 and Microsoft Office 365.

* Proficient in spoken and written English.

* Hold at least one of the following certifications or their equivalents:

* Demonstrate knowledge in supporting workstations and related components.

* Strong verbal and written communication skills.

* Excellent coordination abilities.

* Capacity to prioritize tasks effectively and work with a sense of urgency.

* Communicate effectively with colleagues and management.

About MW IT Pte Ltd:

We aspire to create the extraordinary and impact millions of people every day.

We believe in establishing a talent-led delivery model that empowers our best individuals to lead, supported by the appropriate structure, processes, and tools to ensure the delivery of top-quality services to our clients.

We are committed to investing in your growth!

Exceptional achievements are seldom accomplished in isolation; therefore, we are committed to fostering a collaborative work environment that unites individuals with diverse skills and talents.

Overview:

The Management Support Officer provides essential administrative and operational support to the management team. This role involves handling a variety of tasks that ensure the smooth functioning of the office, facilitating communication within the organization, and assisting in the execution of strategic initiatives.

Roles & Responsibilities:

• Support the Head of Department at meetings. This include notes taking, follow-up required by Head of Department after meeting and tracking progress based on guidelines provided.
• Support the administration of gifts received. This include gift processing based on a standardised guideline, update donation collected in a tracker, prepare thank you letters in a standardised template provided, donation documentation, and e-filing and updating records.
• Be responsible to keep a record of corporate gifts, merchandise items used during events and storage of Office equipment.
• Be an event support personnel for the Department. This include preparing name-tents, booking of restaurant, facilitate car parking, prepare logistics for events.
• Office management duties which includes printing and scanning documents, mailing and courier service (documents and books).

Requirements:

• Proficient in digital tools, such as MSOffice
• Good interpersonal, oral, and written communication skills.
• Merticulous and organized.
• Able to work independently and with tight deadlines, able to priotize tasks and escalate matters.
• Service-oriented mindset.

Specifications:

• Location: Instituition in the west.
• Working hours: Weekdays, Office hours. May be activated on weekends to support events, will be compensated with OIL.
• Contract-based

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.