Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

JOB SUMMARY:

At PDS International, there are no boundaries. With the practicable support from the Company, our Sales Representatives meet and exceed their sales targets, and play a crucial role in developing the business.

We have expanded regionally in SE Asia and are actively looking for new talents to be part of our growth. You will be given the opportunity to leverage your industry knowledge and connections to develop sales leads, maintain and expand the clientele, as well as to promote the Company’s products and services.

JOB RESPONSIBILITIES:

Your key responsibilities are to increase sales of existing accounts, establish new sales accounts, promoting Company’s products and services, and effectively meeting the Company’s set annual sales targets.

1. Development of Sales Opportunities via Existing Accounts

• You are responsible to generate new sales by nurturing and developing existing customer accounts.

• You are to seek opportunities to recommend new products and services by evaluating customer applications, current product results, identifying present and future needs.

• You are to develop an effective sales pipeline to facilitate higher visibility of sales leads, allocating sufficient and efficient sales efforts to convert leads to sales, and better forecasting of sales potential.

• You are to nurture existing business relationship to ensure continuous growth and consistently provide professional account management to clients to maximize overall revenue in the long run.

• You are to serve as day-to-day point of contact for customers, promote our Company’s products/solutions, maintain client satisfaction, upsell and cross sell when appropriate.

2. Customer Acquisition Strategy

• You are responsible to source for new sales accounts.

• You are to plan and suss out new channels to generate new leads that results in bringing in new sales accounts.

• You are to cold call by conducting telemarketing, door to door sales, and deploying digital marketing activities as part of your sales efforts to continually develop new sales leads.

3. Market and Competitor Analysis

• You are to research and survey your customer needs and identify competitor presence.

• You are to perform incisive and insightful market research, consistently track and remain sensitive to fluctuations in market demand and supply, pricing and changes in sales strategies.

• You are to track and seek opportunities for new customers.

• You are to develop effective strategies to overcome competition.

4. Pre & Post Sales Activities

• You are to follow up and follow through on sales leads expediently. This includes but not limited to preparing sales proposals/quotations/tender documents, presentations and product/application demonstrations.

• You are to keep track, monitor and review customer back orders and keep your customers updated.

• You are to submit weekly sales activity report to your HOD to account for your time, sales efforts and review your pipeline sales strategy.

• You are to analyse your accounts purchase history, buying trends and behaviour.

• Work with other team members/function groups to meet customers’ expectation of a reliable service.

• You are to conduct application training or product demonstrations to your customers and their employees when required.

• You are to provide the Marketing Dept customer details for marketing purpose.

• You are responsible for collection of accounts receivables from your customer accounts.

5. Corporate Sales & Marketing Strategy

• Align to corporate marketing strategies and work closely with Sales and Marketing teams to execute corporate marketing initiatives and sales campaigns.

• You will participate at trade events or any events that the Company is promoting its products/services. These may be local or overseas and extend into non work day/hours.

• You are to gather and feedback on competitor and customer data for sales and marketing analysis, create awareness of industry/market trends, competitor activities and product competitiveness.

• Carry out market research, competitor and customer surveys.

• You are to liaise and attend meetings or networking sessions as and when necessary to aid business and organisational development.

• You are required to put in time and effort to self-learn products/applications and or attend training to develop relevant knowledge and skills.

JOB REQUIREMENTS:

• Proven experience in sales, preferably in outdoor or field sales.

• Excellent communication and negotiation skills.

• Self-motivated with a strong work ethic and the ability to work independently.

• A valid driver’s license is a bonus

• Ability to thrive in a fast-paced, target-driven environment.

Koizumi Lighting Singapore Pte Ltd

An established Japanese lighting manufacturer.

In Singapore, we specialise in turnkey projects.

The role and responsibilities include, but are not limited to,

1) To support sales team;

- to prepare sales quotations

- to prepare technical specifications & etc.

2) To support marketing activities;

- E-Commerce

- Digital Marketing

- Social Media

- Website & etc.

Requirements:

• Minimum Diploma in Business/Engineering

• Minimum 2 years’ experience in relevant field in Singapore

• Ability to work under pressure and meet deadlines.

Product Training will be provided

As a Sales Consultant, you will play a pivotal role in driving our business growth and maintaining exceptional service standards. You will collaborate with our partners and clients, offering tailored advice and solutions to meet their insurance and liquidity planning needs.

Key Responsibilities:

• Build and maintain strong, sustainable referral relationships by consistently engaging with bankers.
• Develop new banker relationships to ensure a balanced and robust referral source portfolio.
• Deliver professional, high-quality advice on liquidity planning and insurance needs to clients.
• Achieve annual net revenue targets as agreed during the annual review process.
• Ensure full compliance with the Company's internal policies, procedures, and MAS regulatory requirements.
• Accurately and promptly input client, meeting, and case information into the CRM system.
• Submit new business documents in a timely and precise manner.
• Provide ongoing quality service to existing policyholders by conducting annual policy reviews.
• Support team members in client meetings, medicals, and presentations.

What We’re Looking For:

• A driven individual with a strong passion for delivering exceptional service.
• Ability to build and maintain professional relationships with clients and partners.
• Strong understanding of insurance and liquidity planning.
• Commitment to compliance and adherence to regulatory requirements.
• Excellent organizational and data management skills.

What We Offer:

• A supportive and collaborative team environment.
• Opportunities for career development and growth.
• Competitive compensation package with performance-based incentives.

If you are motivated to excel in a dynamic and client-focused role, we’d love to hear from you!

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Job Description

• Provide excellent customer service, product knowledge and recommendations to customer.
• Assist in inventory management and housekeeping.
• Expand company business
• Assist in ad-hoc job scope assigned by manager.
• Minimum 2 years of relevant experience.
• Good communication skills
• Salary Range $3500-$5500

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

About the role

Join our dynamic team at CARTOONSOUL PTE LTD' as a Sales Manager. In this full-time position based in Bugis, Central Region, you will play a pivotal role in driving sales and enhancing customer relationships within our Account & Relationship Management operations.

What you'll be doing

• Manage and develop a portfolio of key accounts, fostering strong, long-term relationships with clients
• Identify new business opportunities and generate leads to expand our customer base
• Coordinate with cross-functional teams to deliver customised solutions that meet client needs
• Analyse sales data and market trends to develop effective sales strategies
• Provide excellent customer service and handle client inquiries and concerns in a timely manner
• Contribute to the development of sales policies, processes and tools

What we're looking for

• Minimum 3 years of experience in a sales or account management role, preferably within the Account & Relationship Management industry
• Strong track record of consistently meeting and exceeding sales targets
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients
• Analytical mindset and problem-solving skills to identify and address customer needs
• Proven leadership abilities and a talent for mentoring and developing team members
• Bachelor's degree or equivalent in a relevant field

Campaign Planning and Execution

• Plan and execute integrated marketing campaigns targeting both B2B and B2C audiences, including digital, social media, email, and traditional marketing channels.
• Conceptualise and develop creative and compelling marketing content for both B2B and B2C audiences, including website content, social media updates, and marketing collateral.
• Assist & plan leads generating campaigns
• To be able to lead & work within given budgets & timeline
• Execute marketing strategies to drive brand awareness, traffic and conversions to leads tru social media
• Ensure consistent messaging and branding across all marketing channels and touchpoints.
• Liaise & working as a team, with our carpenters & designers, taking snippets of their daily work and converting to contents
• Content creation every few days to update tictok and social media account.

Relevant Experience:

• Minimum 3-5 years of experience.

Basic Skills Required:

Diploma in Marketing or Mass Communications.

• Strong understanding of B2C marketing strategies, channels,
• Excellent communication and writing skills, creative and resourceful, proactive and good time management.
• Knowledge in Adobe Photoshop and Illustrator, capcut, canvas
• Fast learner with ability to handle all operational aspects independently.
• Good project management skills & pro-active

We are looking for talented and highly energetic, result focused account executives/account managers for our Singapore office. The candidate will be responsible to generate new business for the organization. The role offers exciting growth and learning opportunities.

Key Responsibilities:

• Manage the entire sales process from prospecting to close using consultative sales methods.
• Develop and manage managerial level relationships at small and medium size organizations.
• Maintain a high level of Sales activity.
• Build a healthy opportunity sales pipeline to achieve and exceed monthly/annual sales quota
• Drive the entire sales cycle from initial customer engagement to closed sales.
• Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking.
• Qualify prospects against company criteria for ideal customers and sales.
• Consult with prospect about business challenges and requirements, as well as the range of options and cost benefits of each.
• Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects.
• Make presentations to decision makers.
• Draft and deliver proposals.
• Work with technical staff, product specialists and customer service where required to address customer requirements.
• Develop and maintain key account plans that identify opportunities for company to deliver value, strategic motivators, main stakeholders, buying processes and forecasted sales.
• Provide forecasts on best case and most likely sales volumes over relevant time periods.
• Provide feedback to sales management on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation.
• Provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings.

Desired Skills:

• Experience with in B2B selling preferrable media selling, consultative sales
• 1-3 years of B2B sales experience
• Exposure to HR software, SaaS sales would be an advantage.
• Track record of over achieving sales target.
• Able to self-motivate and work independently.
• Ability to effectively manage time, prioritize tasks and work within deadlines.
• Proficiency in Power Point, Excel and MS word.
• Excellent verbal and written communication skills in English.

Job Highlights

• The job will offer you excellent opportunity for promotion.
• Good working environment.
• The Company has a broad market and good prospects for development

Job Description

1. Assist Sales Manager for the sales and marketing for local and overseas market and are required traveling overseas on regular basis to carry out duties.

2. Required to co-operate closely with all other department of the company in order for the contact and/ or project can be executed effectively and efficiently.

3. Assist Sales Manager decision making and overview the company daily operation to ensure the operation run smoothly.

4. Assist Sales Manager to preparing itinerary schedule before traveling to overseas, and contact to the person for arrangement for meeting.

5. Assist Sales Manager to monitor and ensure branch offices run smoothly for everything and keep report to the head quarter in routine basis.

6. Assist Sales Manager to prepare power point, company brochure, project reference etc. for presentation and generate commercial agreement and/ or technical agreement for meeting with clients.

7. Assist in decision making for procurement in searching, purchasing and negotiation of purchase and delivery terms of equipment and materials for production.

8. Able to read GA (general arrangement) to prepare material cost list and generate quotation, Technical specification, tender document etc. and reply to the enquiry of customer require.

9. Visit to the local shipyard frequently for gather more information on new project as well as the exiting project, and at the same time build up a good relationship between shipyard and the company.

10. Assist other Marketing related jobs not mentioned.

Summary:

The incumbent will collaborates closely with the indoor sales team to source, prepare quotations, and liaise with the Customer Service team to fulfill orders. The executive is expected to be conscientious and able to work under pressure in order to coordinate between the sales team, the vendors/suppliers, forwarders, the customer service team, and the customers. He/She is expected to be proficient in English as well as basic computer software such as Excel and Outlook. Experience with Business Central is a plus.

Possible coverage areas include North Asia (China, Taiwan, Korea, and Japan), Southeast Asia (Cambodia, Myanmar, Laos, Thailand, the Philippines) and Singapore. For regional roles, business travel of up to 50% per month is expected. Experience including, but not limited to, local language fluency, past stints, and existing aerospace networks in these countries are a big plus.

Candidates are also expected to have previous experience trading aerospace consumables such as tapes, chemicals, tooling, and raw materials. Experience with rotable programs is also welcomed.

Job Responsibilities:

· Further develop current accounts and hunt for new accounts in assigned territories. These include airlines, MRO shops, 3P repair shops, and air forces.

· Closely partner with the indoor sales team (when available) to source, prepare quotations, and coordinate with the customer service team to fulfill orders. Functions include, but are not limited to -

a. Source and expand existing vendor pool;

b. Negotiate with vendors for best pricing and lead time;

c. Prepare quotations for the customers;

d. Process purchase orders from the customers by coordinating with the Customer Service team by way of systematically sending out the relevant quotation from the vendor and purchase order from the customer;

e. Track and monitor outstanding sales orders.

· Support sales analysis.

· Any other duties as assigned by the supervisor.

Requirements

1. Minimum 2 years of experience in Aerospace industry.

2. At least 2 to 5 years of experience in general admin or sales support.

3. Strong interpersonal, effective written, and verbal communication skills in English.

4. Good working knowledge of Microsoft Office.

5. Team player with good interpersonal skills.

6. High integrity, reliability, and honesty.

7. Independent and able to work in a fast-paced, goal-oriented, and time-sensitive global environment

Job Responsibilities:

1. Manage and maintain products on Amazon (US/Europe), Southeast Asia, and other platforms, including product listing, updates, promotions, and page optimization.
2. Oversee and manage the operations of cross-border e-commerce stores, focusing on traffic acquisition, advertising campaigns, content creation, marketing analysis, and data-driven insights.
3. Develop and execute marketing strategies to improve product rankings and boost sales performance.
4. Ensure compliance with the rules and policies of major cross-border e-commerce platforms.
5. Conduct competitor and market research, analyzing trends and providing actionable insights for business growth.
6. Handle other related tasks as assigned by the company.

Job Requirements:

1. Bachelor's degree or higher.
2. Proven experience in cross-border e-commerce, with expertise in platforms such as Amazon, eBay, TikTok, Lazada, or similar.
3. In-depth knowledge of e-commerce platform rules and significant experience in account management and maintenance.
4. Strong ability to develop sales strategies and adapt to changing market dynamics.
5. Singaporean Citizen or Permanent Resident preferred to meet local hiring requirements.

We are looking for a Senior SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and calls
• Maintain knowledge of industry news including changes to current practices
• Be the in-house expert on all SEO related matters
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year SEO experience OR 1-year experience in a digital marketing agency environment
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Qualifications

• Hands-on experience on Symantec Data Loss Prevention (DLP);
• Highly proficient in data leakage prevention (DLP) technologies - troubleshooting and configuration management;
• Deployment, integration and administration experience of various components of Symantec DLP:
• Symantec Endpoint Protect
• Symantec Web Prevent
• Symantec Email Prevent
• Symantec Enforce
• Must have experience in defining, designing and configuring DLP Policies as per the business requirements;
• Deploy, upgrade and troubleshooting knowledge on Symantec DLP solution;
• Scripting knowledge (Phyton, Regular Expression, Powershell) is desirable;

 Professional Certifications:

• CISSP certified is highly preferred
• Symantec Certified Specialist: Administration of Data Loss Prevention (any version) is highly preferred.

Next Step

• Prepare your updated resume and expected package.
• Simply click on Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Job Responsibilities:

• Lead and coordinate system enhancements and projects to ensure smooth implementation.
• Oversee technical requirements, including code design, development, testing, debugging, and documentation.
• Collaborate with business teams to gather, analyze, and prioritize system requirements.
• Work closely with geographically dispersed vendor teams to deliver solutions within agreed timelines.
• Establish and maintain frameworks, standards, guidelines, and best practices.
• Manage daily product operations, addressing business queries and resolving issues.
• Handle additional ad-hoc projects and tasks as assigned.

Job Requirements:

• Possess a degree in Computer Science, Information Technology, Engineering, or related fields, with at least 3 years of experience in software development and management.
• Proficiency in ASP .NET 4.0 and above, SQL database design, Tortoise SVN, and PHP is essential.
• Strong understanding of web technologies such as Bootstrap, HTML, CSS, AJAX, JQuery, and related tools.
• Familiarity with additional technologies like Java, Power BI, Outsystem, UiPath RPA, Boomi, and OTRS is advantageous.

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

1. Leadership and Ownership

- Serve as the primary point of contact for all Salesforce-related discussion, providing leadership throughout all project phases (Foundation, Build, UT, Testing[SIT & UAT],Data migration and Deployment[Go live and Hypercare]).

- Collaborate with Project stakeholders to align Salesforce solutions with business objectives and project goals which include both client and Capgemini team.

- Act as a bridge between onshore stakeholders and the offshore team, ensuring seamless communication and task execution.

- Define Salesforce scope, timelines, and deliverables in collaboration with project stakeholders.

- Develop and maintain Implementation plans, tracking progress and identifying risks, dependencies, and mitigation strategies.

- Adherence to project budgets & timelines, and quality standards of all project deliverables.

- Conduct regular status meetings(Daily, weekly, monthly) and prepare detailed reports for stakeholders and leadership based on meeting requirements.

2. Technical Leadership

- Design scalable and robust Salesforce solutions, ensuring alignment with industry best practices and technical feasibility.

- Oversee the configuration and customization of Salesforce, including workflows, data models, custom objects, and Lightning components.

- Ensure integrations with third-party systems are developed and maintained efficiently.

- Provide guidance and expertise on Salesforce releases, updates, and new features.

3. Functional Expertise

- Translate business requirements into functional specifications and technical solutions.

- Collaborate with business stakeholders to understand their needs and recommend Salesforce functionalities to meet these needs.

- Develop prototypes or proof-of-concepts to demonstrate solution capabilities.

- Perform gap analysis and ensure solutions align with organizational goals.

4. Project Deliverables(Documentation)

- Create and maintain detailed project deliverables, including:

- Solution design documents(Business Blueprint document, High level solution, Low level Solution design)

- Functional and technical specifications

- Deployment plans and post-deployment support documentation

- Ensure all documentation is maintained in a centralized repository and kept up-to-date throughout the project lifecycle.

5. Offshore Team Management

- Manage and coordinate the offshore team, ensuring efficient task allocation and monitoring progress.

- Foster collaboration between onshore and offshore teams through regular communication, including stand-ups and sync-up calls.

- Provide mentorship, technical guidance, and performance feedback to offshore resources.

- Address any challenges faced by offshore resources, ensuring alignment with project objectives and timelines.

6. Risk and Issue Management

- Identify potential risks and implement mitigation strategies to minimize impact.

- Monitor and resolve issues promptly to maintain project momentum.

- Communicate risks and resolutions effectively to stakeholders.

7. Stakeholder Communication

- Act as the single point of contact for all Salesforce-related matters across teams and stakeholders.

- Conduct regular updates, presentations, and workshops to ensure alignment between business and technical teams.

- Handle escalations efficiently, ensuring stakeholder confidence and satisfaction.

8. Continuous Improvement

- Stay updated on Salesforce trends, releases, and best practices to incorporate into ongoing and future projects.

- Conduct retrospectives to identify lessons learned and improve processes for future projects.

- Recommend process optimizations and automation within the Salesforce ecosystem.

9. Project Phase Responsibilities

a. Build Phase

- Lead the development of Salesforce configurations, customizations, and integrations.

- Ensure the development team adheres to technical designs and coding standards.

- Lead the Salesforce Environment readiness for development with dev team

- Oversee the creation/development and reusability of all Saleforce Components, for example(not exhaustive): (i) Custom objects, fields, validation rules, and workflows. (ii) Apex triggers, classes, and batch jobs. (iii) Lightning Web Components (LWC) and Visualforce pages. (iv) Data models and security models (profiles, roles, permission sets).(v) APIs and integrations with third-party systems. (vi) Custom Metadata (vii) Salesforce built to meet the customer environment standards and within the Salesforce Governance limit.

- Review and approve technical deliverables, including code, configurations, and integrations.

- Conduct regular code reviews to ensure quality, performance, and scalability of solutions.

- Develop prototypes and proofs-of-concept for complex features or functionality.

- Provide technical guidance to the team for resolving blockers and addressing challenges.

- Ensure alignment of the build phase deliverables with the functional requirements and solution design.

b. Quality Assurance and Testing phase

- Develop and execute comprehensive test strategies with testing team for SIT, and UAT phases.

- Oversee and validate unit testing, system integration testing, and user acceptance testing to ensure solutions meet requirements.

- Address and resolve issues identified during testing phases efficiently.

c. Data Migration and Management

- Develop comprehensive migration strategies with Migration team, including planning, mapping, and execution for Salesforce

- oversee the Data migration activities for Salesforce with Data migration SME for following:

- Assess and analyze legacy data to ensure data integrity and consistency before migration.

- Utilize Salesforce tools like Data Loader or external ETL tools for data migration activities.

- Perform data mapping, transformation, and validation during the migration process.

- Ensure accurate migration of all required data elements, including standard and custom objects.

- Identify and resolve migration-related issues promptly to maintain project timelines.

- Document the migration process and create backup plans to ensure minimal disruption.

d. Deployment and Go-Live Support

- Lead deployment activities, ensuring a smooth transition from development to production environments.

- Develop and execute cutover plans and ensure minimal disruption to business operations.

- Provide post-go-live support and address any issues or concerns promptly.

Key Skills:

1. Extensive knowledge and hands-on experience with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Field Service, and Experience Cloud.

2. Proficient in designing scalable Salesforce solutions, including data models, security models, workflows, custom objects, and integrations 3. Deep understanding and proven experience in integrating Salesforce with SAP ERP systems for master data and transactional data synchronization.

4. Expertise in handling integrations for manufacturing and sales client to streamline operations, improve data accuracy, and enhance cross-system communication 5. In-depth understanding of the sales and service domain, with experience in implementing Salesforce solutions tailored for CPG sector.

6. Familiarity with industry-specific processes, including order management(Sales and Work), inventory tracking, field service operations, and customer relationship management (CRM).

7. Proven ability to manage and mentor offshore teams effectively.

Excellent leadership, communication, and stakeholder management skills.

Extensive knowledge and hands-on experience with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Field Service, and Experience Cloud.

Proficient in designing scalable Salesforce solutions, including data models, security models, workflows, custom objects, and integrations 3. Deep understanding and proven experience in integrating Salesforce with SAP ERP systems for master data and transactional data synchronization.

Expertise in handling integrations for manufacturing and sales client to streamline operations, improve data accuracy, and enhance cross-system communication 5. In-depth understanding of the sales and service domain, with experience in implementing Salesforce solutions tailored for CPG sector.

Familiarity with industry-specific processes, including order management(Sales and Work), inventory tracking, field service operations, and customer relationship management (CRM).

Proven ability to manage and mentor offshore teams effectively.

Excellent leadership, communication, and stakeholder management skills.

- Define Salesforce scope, timelines, and deliverables in collaboration with project stakeholders.

- Develop and maintain Implementation plans, tracking progress and identifying risks, dependencies, and mitigation strategies.

- Adherence to project budgets & timelines, and quality standards of all project deliverables.

- Conduct regular status meetings(Daily, weekly, monthly) and prepare detailed reports for stakeholders and leadership based on meeting requirements.

- Oversee the configuration and customization of Salesforce, including workflows, data models, custom objects, and Lightning components.

- Ensure integrations with third-party systems are developed and maintained efficiently.

- Provide guidance and expertise on Salesforce releases, updates, and new features.

- Create and maintain detailed project deliverables, including:

- Solution design documents(Business Blueprint document, High level solution, Low level Solution design)

- Functional and technical specifications

- Deployment plans and post-deployment support documentation

- Ensure all documentation is maintained in a centralized repository and kept up-to-date throughout the project lifecycle.

- Manage and coordinate the offshore team, ensuring efficient task allocation and monitoring progress.

- Foster collaboration between onshore and offshore teams through regular communication, including stand-ups and sync-up calls.

- Provide mentorship, technical guidance, and performance feedback to offshore resources.

- Address any challenges faced by offshore resources, ensuring alignment with project objectives and timelines.

- Identify potential risks and implement mitigation strategies to minimize impact.

- Monitor and resolve issues promptly to maintain project momentum.

- Communicate risks and resolutions effectively to stakeholders.

- Act as the single point of contact for all Salesforce-related matters across teams and stakeholders.

- Conduct regular updates, presentations, and workshops to ensure alignment between business and technical teams.

- Handle escalations efficiently, ensuring stakeholder confidence and satisfaction.

- Stay updated on Salesforce trends, releases, and best practices to incorporate into ongoing and future projects.

- Conduct retrospectives to identify lessons learned and improve processes for future projects.

- Recommend process optimizations and automation within the Salesforce ecosystem.

- Lead the development of Salesforce configurations, customizations, and integrations.

- Ensure the development team adheres to technical designs and coding standards.

- Lead the Salesforce Environment readiness for development with dev team

- Oversee the creation/development and reusability of all Saleforce Components, for example(not exhaustive): (i) Custom objects, fields, validation rules, and workflows. (ii) Apex triggers, classes, and batch jobs. (iii) Lightning Web Components (LWC) and Visualforce pages. (iv) Data models and security models (profiles, roles, permission sets).(v) APIs and integrations with third-party systems. (vi) Custom Metadata (vii) Salesforce built to meet the customer environment standards and within the Salesforce Governance limit.

- Review and approve technical deliverables, including code, configurations, and integrations.

- Conduct regular code reviews to ensure quality, performance, and scalability of solutions.

- Develop prototypes and proofs-of-concept for complex features or functionality.

- Provide technical guidance to the team for resolving blockers and addressing challenges.

- Ensure alignment of the build phase deliverables with the functional requirements and solution design.

- Develop and execute comprehensive test strategies with testing team for SIT, and UAT phases.

- Oversee and validate unit testing, system integration testing, and user acceptance testing to ensure solutions meet requirements.

- Address and resolve issues identified during testing phases efficiently.

- Develop comprehensive migration strategies with Migration team, including planning, mapping, and execution for Salesforce

- oversee the Data migration activities for Salesforce with Data migration SME for following:

- Assess and analyze legacy data to ensure data integrity and consistency before migration.

- Utilize Salesforce tools like Data Loader or external ETL tools for data migration activities.

- Perform data mapping, transformation, and validation during the migration process.

- Ensure accurate migration of all required data elements, including standard and custom objects.

- Identify and resolve migration-related issues promptly to maintain project timelines.

- Document the migration process and create backup plans to ensure minimal disruption.

- Lead deployment activities, ensuring a smooth transition from development to production environments.

- Develop and execute cutover plans and ensure minimal disruption to business operations.

- Provide post-go-live support and address any issues or concerns promptly.

We are looking for experienced static and mobile laser scanning professionals (TLS and MLS). Our new colleagues will perform LiDAR scanning of urban trees in Singapore and APAC, completing pre- and post-processing, geodetic and GIS related tasks.

Your skills and knowledge will ensure the precise preparations, the planning of survey projects, and the provision of data acquisition and processing.

Who we are

As the global pioneer in nature-based smart-city solutions, we help cities around the world to become more sustainable and more resilient against climate change. We are leading in applying smart city technologies such as the latest remote sensing and machine learning to green urban assets. With our cloud-based platform cities improve the well-being of their citizens through a greener, healthier, safer and more resilient urban environment while reducing operational costs. We currently operate offices in Budapest, Berlin, Singapore, San Francisco and Paris.

Your contribution will be

• Planning each area scanning as individual project.
• Scanning trees and urban objects (parks and streets).
• Performing basic maintenance and installation tasks of the equipment.
• Ensuring laser scanners and accessories are well calibrated according to specifications and requirements and kept in proper working order.
• Post-processing of scanned data with Riegl Software (training provided).
• Ensuring smooth logistics of the survey equipment.
• Maintaining assertive communication with authorities during the survey projects with the support of our HQ.

We need you to

• Have a minimum of 3 years of relevant working experience – field surveying.
• Be well versed in surveying technology and in using laser scanning equipment.
• Competence in pre- and post-processing, geodetic and GIS related tasks.
• Possess good technical sense and interest in state-of-the-art technologies.
• Hold a valid driving license and have a safety-conscious, responsible driving style.
• Have a good command of the English language.

We give preference to

• Degree in surveying or equivalent. Diploma holders in other professional areas with relevant experience will also be considered.
• Proven experience of working with high-value equipment.

We offer

• Opportunity to develop a product with high impact on the digitization and management of urban forests and on climate change adaptation in cities.
• Cutting-edge tools and technologies to work with, e.g., LiDAR remote sensing.
• Possibility to work and learn in an international, open-minded team of passionate (green-)tech experts.

Position Overview

We are looking for a highly skilled IT Infrastructure Specialist to manage and enhance our IT systems, ensuring efficient and uninterrupted operations. This role suits individuals who excel in maintaining secure IT environments, ensuring compliance with cybersecurity standards, and collaborating within a dynamic team setting.

Key Responsibilities:

• Administer and optimise computer networks and IT infrastructure, including networks, servers, databases, and cloud-based systems, to support operational needs.
• Develop and implement security measures and best practices for data protection and information security, including creating policies, managing access controls, and performing vulnerability assessments and penetration testing.
• Oversee software updates, apply system patches, and maintain hardware components to ensure the security and functionality of IT systems, including storage, devices, and networks.
• Identify and mitigate potential risks to maintain the integrity and security of IT infrastructure.
• Provide technical assistance and troubleshoot IT-related issues for colleagues, ensuring operations run smoothly.
• Train team members on secure computing practices and network safety protocols.
• Carry out additional tasks as required to support the organisation’s IT needs.

Qualifications and Skills:

• A Diploma or Degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
• At least 3 years of experience in a similar role. Certifications such as CCNS, CISSP, or MCSE are advantageous.
• Comprehensive knowledge and hands-on experience with Windows operating systems, network administration, cybersecurity, and advanced IT technologies (e.g., AI/ML, cloud solutions).
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving capabilities, with a proactive approach to diagnostics.
• A professional attitude with the ability to work independently and manage responsibilities with minimal oversight.

This role offers an exciting opportunity to play a key part in maintaining and advancing the IT systems of a progressive organisation. If you are eager to take on this role and make a significant impact, we encourage you to apply!

• Responsible for increasing the online traffic, web shop revenue, and web leads for a product line.
• Research, understand, and interpret the needs of buyer personas for a product line in a variety of industries.
• Deeply understand key industries and how your product line brings specific benefits to each.
• Align web pages to the needs of the buying personas to convert traffic into online customers.
• Increase traffic to web pages by executing email and social media campaigns while assisting with advertising campaigns.
• Systematically survey web visitors and online shoppers to gather actionable feedback.
• Regularly report on traffic, revenue, and lead performance to marketing and sales leadership.
• Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Curate all assets on YouTube channel for igus® product.
• Create posts about igus® product line on Facebook, LinkedIn, Instagram and Twitter.
• Monitor key online marketing metrics to track success.
• Create and maintain online listings across e-commerce platforms.
• Ensure that the brand message is consistent.
• Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions.
• Stay abreast of emerging digital tools and platforms, digital marketing trends, new technologies, and share insights with the rest of the team.
• As this position develops, the employee maybe assigned additional duties or special projects as deemed necessary by the management.

Requirements:

The successful candidate will be expected to possess and display the following skills, knowledge and attributes in order to excel in the role:

• Diploma in either Marketing, Digital Marketing, Mass Communication or relevant field. New graduates are welcome.
• At least 2 years of working experience in the related field.
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Excellent knowledge of MS Office applications, marketing computer software and online applications (CRM tools, online analytics, Google Adwords etc.)
• Working knowledge of ad serving tools
• Experience in setting up and optimizing PPC campaigns on all major search engines.
• Excellent organizational and multi-tasking skills.
• Outstanding communication and interpersonal abilities.
• Incredible attention to detail.
• A team-player with a customer oriented approach, contribute and work together with the rest of the team to meet the company’s goal & growth objectives.

Responsibilities

• Achieve high levels of customer satisfaction through customer relationships, product support and services
• Provide a clinical support in Singapore for 3D mapping procedures
• Driving a 3D mapping procedure through a clinical evidence base to stimulate a demand
• Identify development opportunities and increase unit growth, profitability, and market share for target customers
• Improve the efficiency and effectiveness of customer delivered health care services to patient in service education and training where appropriate
• Manage Account information through effective, timely reports and accurate customer records
• Continuously improve product knowledge and provide improved service to customers
• Work closely with marketing teams in New Product launch, meetings, training.
• Conduct a training for the EP Technicians
• Keep up to date on the product, competitor, and market knowledge
• Work closely with Regional Marketing Manager to ensure launch readiness and use post launch measurements to effectively deliver launch plans within and allocated territory

Requirements

• Degree in medical technology or biomedical Science
• At least 3 years of proven experience in the clinical or healthcare setting in Electrophysiology or Cardiology experience (preferred).
• EP tech with relevant experience in Electrophysiology
• CEPIA (Australia) / IBHRE certification is desirable.
• Must be willing to work long and irregular hours, including weekends.

Account Manager

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

Social Media Management:

• Develop and execute social media strategies for platforms such as Instagram, Facebook and Tiktok.
• Manage daily social media activities, including content scheduling, community engagement, and performance tracking.
• Monitor social media trends and adapt strategies to ensure maximum reach and engagement.

Content Creation:

• Create high-quality, engaging content (posts, stories, videos) that aligns with our brand identity.
• Produce photography and videography content, including editing, to showcase our products and services.
• Collaborate with the team to generate fresh ideas for social media campaigns and promotions (as well as Live Selling and collaboration with 3rd Party brands)

Graphic Design:

• Design visually appealing graphics for social media, websites, and other marketing materials.
• Maintain consistency in brand messaging and visual identity across all channels.

Online Advertising:

• Plan, execute, and optimize online advertising campaigns (e.g., Facebook Ads, Instagram Ads) to drive traffic, leads, and sales.
• Analyze campaign performance and adjust strategies to achieve KPIs.
• Understand SEO and relevant online marketing concepts.

E-Commerce Management:

• Manage and optimize our WooCommerce/Shopify platform, ensuring a seamless online shopping experience for our customers.
• Update product listings, monitor inventory, and troubleshoot any technical issues that arise within the WooCommerce system.
• Collaborate with the team to implement promotional strategies and analyze e-commerce performance metrics to drive sales and improve customer satisfaction.
• Able to manage and optimise Lazada and Shopee platforms to promote products.

Marketing Management:

• Develop and implement comprehensive marketing strategies to promote our products and services.
• Oversee the execution of marketing campaigns across various channels, ensuring alignment with overall business objectives.
• Conduct market research to identify trends, customer needs, and competitive positioning.
• Manage the marketing budget and allocate resources effectively to maximize ROI.
• Collaborate with cross-functional teams to ensure a cohesive approach to marketing efforts.

Qualifications:

• Proven experience in social media management, content creation, and online advertising.
• Strong photography and videography skills, including proficiency in editing software.
• Proficiency in graphic design tools (e.g., Adobe Creative Suite, Canva).
• Solid understanding of online marketing strategies and tactics.
• Ability to work independently and as part of a team.
• Creative mindset with a passion for staying ahead of industry trends.