Salt is looking to hire an Ad operations Analyst for the Social media client for 5 months contract role (renewable). In this role you will support the needs of the Global Partnership sales team and publishers around the world through the email systems and by interacting in a cross-functional work environment.

Job Scope:

• Perform large scale data analysis to identify trends and efficiency opportunities
• Support implementation and optimization for Programmatic monetization and Platform solutions.
• Support sales users through our email customer service tools.
• Troubleshoot account issues where required and provide account administration support.
• Contribute to automation efforts and offer possible solutions to increase operational efficiencies.
• Perform other administrative and operational role-related tasks such as: creating reports, presentations, communicating with stakeholders

Qualification:

• Creative problem-solving, analytical skills, comfortable handling and interpreting data
• 3 years of work experience with Account Management, Ad Operations or Project Management (experience with AdX, AdSense, AdMob, and DFP a plus)
• Broad understanding of online advertising solutions (i.e. ad serving, monetization) and of key platforms and trends (i.e. desktop, mobile, video)
• Ability to work through large volumes of support requests from our internal Sales customers within specified time frames

If this role sounds like your ideal job move, please reach out to me, Jaya at [email protected] alternatively you may apply via the system!

Regret only shortlisted candidates will be notified.

CEI No: R1659595 / EA No: 07C3147

Job Description & Requirements

Reporting to the Head of Operations, you will play a pivotal role in the development and implementation of operational initiatives, driving operational excellence, and uphold customer trust by leading our Integration & Technical support Teams, fostering collaboration across our internal stakeholders.

The ideal candidate must be customer-driven, possess strong critical thinking and excellent problem-solving abilities to proactively resolve issues in a fast paced and dynamic environment.

Job Description

• Support merchants in their implementation of payment processing technology.
• Engage merchants on digital solutions, manage incidents related to integration, including but not limited to configuration, troubleshooting, documentation, testing, reporting and go-live implementation
• Collaborating with cross-functional teams, resolving any issues that arises during customer trials, integrations or post implementation support.
• To identify any operational bottlenecks and to implement solutions to streamline existing processes.
• Serve as a key point of contact, providing regular updates to Management and other stakeholders on progress updates, challenges, opportunities and recommendations to improve customer satidafaction.
• To lead and develop a team of operations professionals, providing mentorship, guidance, and support.
• To maintain existing integration libraries, plugins, and documentation.
• Address transactions, refund, reporting, system access issues and queries based on tickets.

Requirements:

• At least a Degree in Information Technology, Computer Science, Computer Engineering or equivalent with proven leadership experience in a similar role in the FinTech/Payment industry
• A team player with exceptional communication abilities, adept at fostering and sustaining strong relationships
• Capable of thriving in a customer-centric, results-driven setting environment
• Technical knowledge & experience in:

- PHP, JavaScript and .Net

- WAMP/LAMP stacks

- Git Version Control

- JIRA

Overseas regional travel is to be expected, approximately 2-3 times a year

1. Setting sales goals and developing sales strategies.

2. Researching prospects and generating leads.

3. Contacting potential and existing customers on the phone, by email, and in person.

4. Handling customer questions, inquiries, and complaints.

5. Preparing and sending quotes and proposals.

6. Managing the sales process through specific software programs.

7. Building and maintaining a CRM database.

8. Meeting daily, weekly, and monthly sales targets.

9. Participating in sales team meetings.

10. Expected to have a hand in marketing.

Responsibilities

• Business partnering with clinical departments in providing financial insights and strategic guidance to support business decisions.
• Review proposed pricing of new and existing services in relation to costs of these services and market comparison.
• Co-ordinate fee revision proposals with clinical departments and submit the requisite impact analysis reports for consideration.
• Prepare and analyse department financial report on a timely basis.
• Support the hospital’s annual budget exercise in respect to the projection of patient revenue and subvention income.
• Review net present value analysis for new investments for replacement or expansion.
• Liaise on ad-hoc data and analysis requests and clarification.

Requirements

• Degree in Finance, Accounting, Economics or a related field. CA Singapore is a plus.
• At least 2 years of working experience in finance or accounting field.
• Proficient in the use of MS Excel, Data Visualization tools (e.g. Tableau, Power BI);
• Strong analytical skills a must; with an ability to apply business logic to financial plans.
• Possess strong problem solving and critical thinking skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24918.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

• Able to attend to clients’ complaints, feedbacks and queries
• Able to carry out immediate response and cover the manpower shortfall at sites
• Able to carry out OJT training for newly recruited and conduct refresher on SOP
• Able to cover the security officers who are on leave, off or absent in a short notice.
• Able to handle security related issues at deployment sites
• Able to conduct security and safety risk assessment
• Submission of weekly roster
• Preparation of operational report
• Responsible and accountable for effectively managing the day to day operations/allocated contract sites and staffs
• Conduct investigations and check through incident report submitted by the secutiy team and prepare AAR of the incident.
• Manage and review security procedures.

Our priority is about managing the sites effectively.

Candidates from the Singapore Police Force (SPF) and Singapore Armed Forces (SAF) are highly encouraged to apply.

*Only shortlisted candidates will be contacted

About CapBridge

A member of private markets ecosystem CapBridge Financial, 1X is the first MAS-regulated private securities exchange in Singapore and widely regarded as the third board in the global financial centre.

Built on the blockchain, 1X is a “light-touch” and cost-effective private listing venue designed for family businesses, as well as growth and pre-IPO companies. The exchange provides companies with market-oriented solutions such as direct private listings and employee share trading.

With a 1X listing, founders, owners, and growth stage companies can achieve partial exits and tradability in private shares while retaining flexibility and control. Private investors on 1X can freely and securely trade in and out of their positions to achieve liquidity anytime, anywhere.

For more information, visit https://www.1x.exchange

Key Responsibilities:

• Assist Business Development, Custody Operations and 1X Operations team with daily tasks and activities
• Coordinate communication between the sales team and other departments such as marketing and operations
• Maintain organized records of sales activities, transactions, and correspondence
• Assist with the preparation and delivery of sales materials and product information to clients
• Assist in new partnerships and databases to expand client and product outreach
• Conduct research on market trends, competitors, and potential customers
• Provide insights and recommendations based on research findings to support sales strategies
• Work with the KYC team on facilitation of the onboarding process
• Assist in coordinating with issuers, partners, and internal stakeholders to ensure smooth listing and onboarding process
• Assist with the preparation of all customer journey workflow and documentation
• Collaborate closely with the marketing team to align and coordinate sales initiatives
• Handle administrative tasks such as scheduling meetings, managing calendars, and organizing files
• Assisting in identifying areas for process improvement and efficiency gains

Requirements

• Bachelor’s degree in Economics, Finance, Accounting or Engineering
• Excellent interpersonal and communication skills
• Works well in a team and across other teams
• Self-motivated and driven
• Strong IT and analytical skills for problem-solving
• Experience in sales support, portfolio management, investor relations or growth investing in Finance Industry is preferred

Responsibilities:

Strategy and Planning

• Assist CSM/ASM to manage the branches and provide guidance to branch operations and service network.
• Exceptional time management, communication and excellent customer service skills.
• Responsible for all AML/CFT, risk management, compliance and audit matters as a Customer Service Executive (“CSE”) targeting a Good/Satisfactory rating.
• Ensure Branch operations quality, customers’ satisfaction and service excellence at all touchpoints.
• Ensure Key Performance Indication (“KPI”) & Key service index set by the bank are met (eg 90% of customer served with 5-10mins).

Business Performance and Management

• Perform daily banking transactions at the branch, including teller duties accurately and efficiently. Manage the cash activities at the branch.
• Attend to all customer enquiries on banking products and service promptly.
• Be customer obsessed and deliver excellent customer banking experience.
• Handles clerical and administrative duties.
• Adhere to regulations, Internal Policies and Procedures, Customer Service User Guides and SOP of the Bank.
• Keeping a clean desk policy and professional appearance.
• Be professional in engaging customers and always be courteous (i.e. Greet, Service/Smile & Thank you!).
• Handle currency, transactions and confidential information in a responsible manner. Maintaining and balancing cash drawers and reconciling discrepancy.
• Inform customers about bank products and services.
• To undertake any other duties which may be assigned by the Head of Department & supervisors from time to time.
• Perform the needed security checks e.g. keeping a look out for counterfeit, validate customers’ identities/signatures. If staff has detected any fraud, to follow the Bank’s protocol.
• Complete required daily tasks e.g. checking of advices/vouchers and balancing cash position.

People Management

• Monitors branch service, provide coaching and supervision to Officers to achieve standards set by the bank. Maintain department discipline and morale so that the department staff functions as a team.
• Ensure staff are dressed professionally and branch premise is well kept and clean.
• To attend relevant courses for upskilling.

Compliance

• Comply with regulatory requirements, internal P & P, CSUGs & SOP.
• Adhere to Governance, Risk Management and Compliance standards to achieve operational excellence.

Requirements:

Qualifications

• Minimally a Diploma holder

Professional Qualification and/or Regulatory, Licensing Requirements

• Proficient in relevant computer applications
• Knowledge of customer service principles and practices
• Knowledge on basic Retail Banking products and services

Relevant Work Experience

• At least 1 year of tellering and/or branch banking experience

Technical/Functional Skills

• At least 1 year of tellering and/or branch banking experience
• Organizational skills
• Knowledge of proper cash handling procedures
• Attention to detail
• Strong mathematical skills

Personal Skills (Soft Competencies)

• Service-oriented
• Strong Communication skills
• Customer service oriented
• Team Player
• Meticulous
• Interpersonal skills

Company

Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world’s most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform.

Established in 2015 in Melbourne, our purpose is to connect entrepreneurs, business builders, makers and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America.

The Role

As an Associate, Credit Risk Operations, you will be conducting credit risk reviews of Airwallex’s clients within a team environment. The team works collaboratively with merchants, business development teams, transaction risk analysts, compliance and legal departments to support growth objectives while mitigating and managing risk.

Responsibilities:

1. Assess merchant’s credibility in both onboarding and monitoring workflows, by verifying and analyzing merchant’s business information and financial statements.
2. Provide tailored credit risk recommendations that mitigate Airwallex’s exposure while facilitating partner company growth
3. Prioritize and process the review of incoming applications to verify their accuracy and integrity, interpret them so that they are concise, exact, integral, in compliance with the policy, and register them accurately and in a timely manner
4. Deliver insights to support key business decisions ranging from onboarding strategies to pricing analysis and product launches
5. Lead process improvements to help the team deliver on key performance indicators and meet service level agreements
6. Provide feedback on data, tools, 3rd party vendors etc. for continuous ops efficiency improvement, along with on-going enhancements of policies and procedures.

Qualifications:

1. 5 years of relevant experience with knowledge of commercial credit underwriting, financial statement analysis, and cash flow forecasting
2. Knowledge of merchant acquiring services and the payment processing industry
3. Effective communication skills; attention to detail
4. Be a team player, with strong interpersonal and communication skills, both written and verbal
5. Be highly curious and thoughtful - a proactive self-starter with a sense of urgency and bias for action, under a fast-paced environment
6. Be comfortable with complex data and analytics to draw meaningful insights. SQL is a plus, but not essential.

We are a Multi-Family Office founded by principals from a prominent business family in India. Our mission is to provide comprehensive wealth management solutions tailored to the unique needs of ultra-high-net-worth individuals and families.

As part of our growing team, we are seeking an Investment cum Operations Analyst to support our investment and operations teams. The ideal candidate will possess strong analytical skills, independent thinking, attention to detail and the ability to generate actionable insights that support investment & operational decisions. This role will give a broad-based exposure to the candidate regarding Family Offices. We value integrity, collaboration, and long-term commitment to both our clients and our team.

Name of Organization: Mephezalea MFO Singapore Pte Ltd

Experience: 0-4 years (Preferred Experience in Equity Research & Analysis)

Education: Bachelors or Master’s Degree in Finance / Economics/ Business / Accounting. Any level of CFA qualification will be an added advantage.

Designation: Investment & Operations Analyst

Key Responsibilities:

· Conduct comprehensive fundamental analysis of equities and other investment securities.

· Evaluate financial statements, market trends, economic indicators, and other data using publicly available sources and financial databases to formulate investment recommendations across various asset classes.

· Develop or assist in developing financial models to evaluate company performance and valuation metrics for equity investments.

· Produce timely and insightful investment reports, presentations, and briefs for investment team and clients.

· Collaborate closely with the investment team to support investment strategies and portfolio management decisions.

· Client On-Boarding: Ensure the client’s risk profile and investment policy statements are well documented.

· Interact with private banks or brokers for investment order placement and execution.

· Liaise with custodians, fund administrators and other service providers for portfolio reconciliation.

· Monitor the cash positions and reconcile the trades with internal records.

· Staying abreast of regulatory and legislative changes and industry developments relevant to family office businesses.

· Ensure data, records and document retention and safeguarding. Support for any concierge function for the Principal / Family Office.

Other Requisites

· Strong quantitative and qualitative analytical skills with keen attention to detail.

· Proficiency in financial databases such as Bloomberg, Refinitiv and FactSet.

· Excellent written and verbal communication skills, with the ability to convey complex information effectively.

· Intermediate/ Advanced user of MS Office Suite.

· Ability to thrive in a fast-paced environment, prioritize workload, and meet deadlines.

· Flexibility and adaptability to support organizational growth and capitalize on emerging opportunities.

· Strong interpersonal skills and a collaborative team player.

· Open to work on ad-hoc tasks as per organization’s requirements.

· Client Advisor Competency Standards - Assessments I & II (or must be obtained within 90 days of the start date)

· Clear regulatory, legal, and compliance history

Remuneration & Benefits

· Pay will be commensurate with knowledge & experience.

· Employee Health Insurance policy

Application Process

· Email your resume to Hiring Manager: [email protected]

· No cover letter is required

· We welcome any materials that highlight your skills in investment analysis and quantitative skills

· Due to the expected high volume, only shortlisted candidates will be contacted.

Your new company

My client is an Italian-based global food corporation.

Your new role

As the Sales & Operations Assistant, you will support the Sales & Commercial teams on sales activities, including sales reports, coordinating sales orders, managing invoicing process and maintaining good relationships with customer databases.

What you'll need to succeed

At least 1–2 years of sales or operations experience within the FMCG sector, ideally F&B industries.

What you'll get in return

Up to monthly base salary of SGD4,000 base + Bonus

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send your CV to [email protected]

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

EA Reg Number: R1987830

EA Licence Number: 07C3924

Company Registration No: 200609504D

We are looking for a passionate and self-driven individual to join our Insurance Operations Team (Regional). In this role, you act as an important liaison between Insurance advisors, insurer providers, and regional colleagues. The main function of this position includes the following:

• Handling the documentation and submission of new insurance business
• Handling enquiries from Insurance Advisors
• Comfortable with liaising with external counterparties pertaining to client’s policy administration
• Handling day-to-day tracking of insurance submission status
• Processing of monthly commission reports
• Quality control and system improvement
• Project testing and User Acceptance Testing
• Assisting Team Manager in ad-hoc duties

Requirements

• Diploma/Degree in Banking & Finance/Business Administration
• A good team player who can work independently and diligently
• Meticulous and enjoys working with documents
• Able to work well in a fast pace environment with little supervision
• Self-motivated and able to multi-task.
• Strong sense of responsibility
• Good communication and team building skills
• Competent with MS Excel and Word
• Preferably has some experience in Insurance operation
• Fresh graduates are welcome to apply

Meta is seeking a Benefits Operations Specialist to assist in supporting the company’s various benefits programs Internationally. The person in this role will make an impact supporting the implementation of program and systems changes and manage the day-to-day operations and vendor management for benefit programs.

This role is based in Singapore and will lead projects, process improvement, metrics, and ensure a high touch employee experience. The person in this role will partner closely with the Benefits, Legal, People Tools, Payroll, and HRBP teams.

This is a full time role based in our Singapore office.

Responsibilities

• Review programs for opportunities to automate, increase efficiencies and outsource. Benefits Manager to operationalize new global and regional programs
• Represent the Benefits team as a subject matter expert in a specific area. Drive benefits process improvement activities, including process design, documentation, and training
• Using data, identify opportunities to improve existing and build scalable processes, leveraging technology where possible.
• Make informed decisions/ recommendations using data to support these decisions.
• Run ad hoc reports on benefits utilization and establish metrics. Ensure performance against metrics is tracked, measured, and shared.
• Manage the ongoing vendor management and administration of various benefit programs, including program analysis and recommendations
• Partner with the Benefits Manager to operationalize new global and regional programs
• Design and implement effective communication and education strategies regarding benefits programs

Minimum Qualifications

• 5+ years’ experience in benefits and/or HR operation in a fast paced organization
• Experience in implementation of different benefit programs across International (APAC, EMEA & LATAM)
• Must demonstrate strong analytical and problem solving skills
• Must have ability to effectively use data to drive recommendations
• Ability to interact with all levels of a professional organization
• A self starter with ability to work independently with minimum supervision and lead multiple projects simultaneously involving various groups / locations / vendors
• Strong project management skills including task initiation, prioritization, completion
• Excellent oral and written communication skills
• Experience in Medical & Health Insurance (including mental health) programs and operations processes.
• Familiar with Lean Methodologies

Preferred Qualifications

• Employee Benefits with knowledge on Operational Efficiency

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

This role offers the opportunity to work closely with trading desks, international and onshore clients, custodian banks, external brokers and exchanges. You will be responsible for managing pre-matching and settlement of client trading and driving efficiencies and process enhancements in day-to-day operations.

• Opportunity to work in a global financial services group operating in 34 markets
• Key role supporting equities trading in Asian markets including China, Hong Kong, Japan and Singapore
• Broad exposure to post trade operations for equities in a collaborative and fast paced environment

What you'll do:

As an Equities Operations Specialist, you will play a pivotal role within the team based in Singapore. Your primary responsibility will be supporting equities trading in Asian markets including China, Hong Kong, Japan and Singapore. You will collaborate closely with various stakeholders such as trading desks, international and onshore clients, custodian banks, external brokers and exchanges. Your expertise will be crucial in managing pre-matching and settlement of client trading. Furthermore, you will be instrumental in driving efficiencies and process enhancements in daily operations while also supporting change initiatives as a subject matter expert.

• Handling post-trade life cycle controls for equities trading in global markets
• Managing trade allocation, booking, settlement, funding, reconciliation and client management
• Working closely with the trading desks, international and onshore clients, custodian banks, external brokers and exchange
• Managing pre-matching and settlement of client trading
• Driving efficiencies and process enhancements in day-to-day operations
• Supporting change initiatives as a subject matter expert

What you bring:

The ideal candidate for the Equities Operations Specialist role brings a wealth of experience from the financial sector. With at least 5 years' experience handling post-trade equities operations ideally in a settlement's capacity, you have developed a strong understanding of control and risk frameworks within banking operations. Experience working with Asian markets, particularly China, Hong Kong and China Connect would be highly beneficial. Your ability to manage multiple tasks simultaneously while maintaining attention to detail will set you apart.

• Minimum of 5 years’ experience in handling post trade equities operations ideally in a settlement’s capacity
• Strong understanding of control and risk frameworks within banking operations
• Experience in Asian markets, especially China, Hong Kong and China Connect is advantageous

What sets this company apart:

Our client is renowned for bringing together diverse people and empowering them to shape all kinds of possibilities. They are committed to accelerating digitalisation, sustainability and social impact for the benefit of their people, customers, shareholders and communities.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

This role offers an exciting opportunity to be part of a global team, working in a fast-paced environment where your expertise in trade operations will be highly valued. You'll have the chance to work with a diverse group of professionals and contribute to the success of the business by ensuring smooth operations and effective communication across all levels.

• Opportunity to work in a dynamic, fast-paced environment
• Be part of a diverse and inclusive team
• Contribute significantly to business success

What you'll do:

As a Trade Operations Analyst, you will play a crucial role in ensuring the smooth operation of all trading activities. Your excellent communication skills will be put to use as you liaise with various stakeholders, from traders to regulators. You will be responsible for identifying and resolving any issues that may affect trading operations, maintaining accurate records, and collaborating with other teams to improve operational efficiency. Staying updated on market trends and regulatory changes will also be part of your daily responsibilities.

• Ensure smooth operation of all trading activities
• Communicate effectively with various stakeholders
• Identify and resolve any issues that may affect trading operations
• Maintain accurate records of all trading activities
• Collaborate with other teams to improve operational efficiency
• Stay updated on market trends and regulatory changes

What you bring:

The ideal candidate for the Trade Operations Specialist role brings strong knowledge of trading operations, excellent communication skills, and the ability to identify and resolve issues efficiently. Your experience in record keeping will be invaluable in this role, as well as your ability to collaborate effectively with other teams. Knowledge of market trends and regulatory changes is also essential.

• Strong knowledge of trading operations
• Excellent communication skills
• Ability to identify and resolve issues efficiently
• Experience in record keeping
• Ability to collaborate effectively with other teams
• Knowledge of market trends and regulatory changes

What sets this company apart:

This company prides itself on its commitment to diversity and inclusion, providing a supportive and collaborative work environment where everyone's voice is heard. They offer flexible working opportunities, generous pensions contributions, and training opportunities for their employees. Their dedication to employee growth leadership is evident in their supportive leadership style.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Hiring & training restaurant staff following company policies
• Speaking with diners to address concerns or solve problems
• Creating work schedules for restaurant staff
• Managing inventory of food, supplies, and equipment
• Training and supervising staff, ensuring quality service and excellent overall performance

What you'll do:

As a Credit Loan Operations Analyst, your role will be pivotal in managing the full spectrum of credit operations within the organisation. You will be entrusted with the responsibility of executing comprehensive credit operations processes from underwriting to documentation and monitoring. Your expertise will also extend to managing various loan operations activities. Collaborating with internal stakeholders will form a significant part of your role as you work towards ensuring timely processing of credit and loans transactions. Monitoring credit exposures and identifying potential risks wi

Your commitment to compliance will be crucial in adhering to regulatory requirements related to credit and loans operations. Furthermore, your ability to drive process improvements will contribute significantly towards enhancing operational efficiency.

• Execute end-to-end credit operations processes including underwriting, documentation, and monitoring.
• Manage loan operations activities such as loan booking, disbursement, repayment processing, fee collection and collateral management.
• Collaborate with internal stakeholders including relationship managers, risk management, compliance, and legal teams to ensure timely and accurate processing of credit and loans transactions.
• Monitor credit exposures, loan portfolios, and trade finance transactions to identify potential risks and implement appropriate risk mitigation strategies.
• Ensure compliance with regulatory requirements, internal policies, and procedures related to credit and loans operations.
• Provide coverage and support to other team members where necessary.
• Drive process improvements and automation initiatives to enhance efficiency and effectiveness in credit and loans operations.
• Handle governance related activities such as start of day and end of day checking, monitoring and reporting.

What you bring:

As the ideal candidate for the Credit Loan Operations Analyst role, you bring a wealth of experience in banking operations, specifically in Credit and Loans Operations. Your strong understanding of credit risk management principles, loan documentation and processes will be key to your success in this role. Your excellent communication and interpersonal skills will enable you to collaborate effectively with cross-functional teams. Your ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail will be highly valued. Your proficiency in using banking systems and Microsoft Office suite will be beneficial, as will your knowledge in LIQ system. Your excellent analytical, problem-solving skills will be crucial in this fast-paced environment. A proven track record of process improvement and project management initiatives will further underscore your suitability for this role.

• Bachelor’s degree or higher with at least 5 years’ working experience in banking operations with a focus on Credit and Loans Operations.
• Strong understanding of credit risk management principles, loan documentation and processes.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• Ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail.
• Proficiency in using banking systems and Microsoft Office suite. Knowledge in LIQ system is beneficial.
• Excellent analytical, problem-solving skills with the ability to work effectively under pressure.
• Proven track record of process improvement and project management initiatives.
• Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction.
• Sound knowledge of regulatory requirements and industry best practices in credit and loans operations.

What sets this company apart:

Our client is a leading global bank that prides itself on its commitment to providing high-quality services to its customers. They are known for their inclusive work culture that values diversity and promotes professional growth. They offer a supportive work environment where innovation is encouraged, and employees are empowered to make a difference.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

What you'll do:

As a Loans Operations Analyst, your role will be pivotal in managing the full spectrum of credit operations within the organisation. You will be entrusted with the responsibility of executing comprehensive credit operations processes from underwriting to documentation and monitoring. Your expertise will also extend to managing various loan operations activities. Collaborating with internal stakeholders will form a significant part of your role as you work towards ensuring timely processing of credit and loans transactions. Monitoring credit exposures and identifying potential risks will also fall under your purview. Your commitment to compliance will be crucial in adhering to regulatory requirements related to credit and loans operations. Furthermore, your ability to drive process improvements will contribute significantly towards enhancing operational efficiency.

• Execute end-to-end credit operations processes including underwriting, documentation, and monitoring.
• Manage loan operations activities such as loan booking, disbursement, repayment processing, fee collection and collateral management.
• Collaborate with internal stakeholders including relationship managers, risk management, compliance, and legal teams to ensure timely and accurate processing of credit and loans transactions.
• Monitor credit exposures, loan portfolios, and trade finance transactions to identify potential risks and implement appropriate risk mitigation strategies.
• Ensure compliance with regulatory requirements, internal policies, and procedures related to credit and loans operations.
• Provide coverage and support to other team members where necessary.
• Drive process improvements and automation initiatives to enhance efficiency and effectiveness in credit and loans operations.
• Handle governance related activities such as start of day and end of day checking, monitoring and reporting.

What you bring:

As the ideal candidate for the Credit Operations Analyst role, you bring a wealth of experience in banking operations, specifically in Credit and Loans Operations. Your strong understanding of credit risk management principles, loan documentation and processes will be key to your success in this role. Your excellent communication and interpersonal skills will enable you to collaborate effectively with cross-functional teams. Your ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail will be highly valued. Your proficiency in using banking systems and Microsoft Office suite will be beneficial, as will your knowledge in LIQ system. Your excellent analytical, problem-solving skills will be crucial in this fast-paced environment. A proven track record of process improvement and project management initiatives will further underscore your suitability for this role.

• Bachelor’s degree or higher with at least 5 years’ working experience in banking operations with a focus on Credit and Loans Operations.
• Strong understanding of credit risk management principles, loan documentation and processes.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• Ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail.
• Proficiency in using banking systems and Microsoft Office suite. Knowledge in LIQ system is beneficial.
• Excellent analytical, problem-solving skills with the ability to work effectively under pressure.
• Proven track record of process improvement and project management initiatives.
• Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction.
• Sound knowledge of regulatory requirements and industry best practices in credit and loans operations.

What sets this company apart:

Our client is a leading global bank that prides itself on its commitment to providing high-quality services to its customers. They are known for their inclusive work culture that values diversity and promotes professional growth. They offer a supportive work environment where innovation is encouraged, and employees are empowered to make a difference.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Key Responsibilities:

• Data entry for submission of documents

• Ensuring the accuracy and reliability of sales data

• Recording figures and updating progress of insurance applications

• Managing client data by using CRM and ERP systems

• Following up and supporting in clearance of outstanding underwriting requirements

• Approving applications according to internal and external processes and systems

• Supporting any administration needs of the department in case management and documentation

• Maintaining insurance product library, Fact Find Form and Commission Rebate Calculator

• Involved in sales campaigns and liaise with the various stakeholders to ensure that these campaigns are successfully launched, tracked and fulfilled

• Involved in the improvements and enhancements of existing systems and processes

• Maintaining and updating department processes and work flows

• Assisting in ad-hoc projects and tasks assigned

Key Experience:

· Competent with Microsoft Office Applications

· Good knowledge of insurance fundamentals

· Meticulous and attentive to details

· Self-driven and pro-active to work independently

· Highly adaptable to dynamic work environment and embrace new changes

· Ability to work under tight timeline

· High level of integrity and takes accountability of work

Education:

· Preferably a Diploma in Business Administration or related field

DUTIES AND RESPONSIBILITIES

• Provide administrative support to ensure overall efficient operation of the audit team
• General administrative duties such as preparing, sorting, scanning and filing of
  documents mails and emails, etc
• Assist with the preparation of audit engagement letters, etc
• Collaborate and work with the department’s stakeholders in providing updates to the
  wider team
• Assist with the preparation of, and disseminating the audit bills to client
• Assist with the collections of Audit bills and keeping the Audit team’s aging in check
• Coordinate staff activities
• Act as the point of contact between Staff and internal/external stakeholders
• Manage emails including checking incoming/outgoing emails and following up as
  necessary
• Schedule and coordinate appointments and meetings
• Prepare reports and documentation for meetings and appointments
• Assist with other ad-hoc administrative and project requirements as assigned by the
  Managers

REQUIREMENTS

• At least 2 year(s) of working experience in the related field is of advantage for this
  position
• Proficient in computer skills especially Microsoft Office applications
• Meticulous and possess analytical and problem-solving skills
• Effective verbal, listening and written communication skills
• Strong interpersonal skills;
• Effective organisational and time-management skills
• Follow instructions clearly and accurately within a timely fashion
• Proactive and enthusiastic about delivering positive results
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in
  Business Studies/Administration/Management or equivalent.
• Executive experienced in Secretarial/Executive & Personal Assistant or equivalent would be of added advantage.

Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank.

As a Fraud Operations Lead you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high quality products for our customers.

Job Description

As the Fraud Operations Lead, you will lead the Bank's efforts in identifying, monitoring, and mitigating fraud risks across all banking operations. This role requires strategic oversight to enhance fraud detection capabilities, implement effective risk management strategies, and ensure compliance with regulatory requirements. This role will report into the Head of Core Operations for Trust.

The Role Responsibility:

1. Strategy Development:

· Develop and implement comprehensive fraud prevention and detection strategies aligned with the bank's risk appetite

· Stay informed about industry trends, emerging fraud threats, and regulatory changes.

· Conduct regular audits and assessments of fraud control processes to identify gaps and areas for improvement.

2. Leadership and Team Management:

· Lead and manage the fraud operations team, including hiring, training, and performance evaluations.

· Foster a culture of risk awareness and continuous improvement within the team.

3. Fraud Detection and Prevention:

· Oversee the implementation of fraud detection systems and technologies including rule management

· Analyse fraud data to identify patterns and vulnerabilities, developing proactive measures to mitigate risks.

4. Policy Development:

· Establish and maintain fraud prevention policies and procedures in compliance with regulatory requirements and industry best practices.

· Periodically review and update policies based on new threats and changes in the regulatory landscape.

5. Collaboration:

· Collaborate with other departments (e.g., Customer Service, Operational Risk Head, AML/CDD team, Product team) to enhance the overall fraud risk management framework.

· Work with law enforcement and external agencies to address and investigate fraud incidents.

6. Reporting and Analytics:

· Prepare regular reports for senior management on fraud trends, incidents, and the effectiveness of fraud prevention efforts.

· Utilise data analytics to improve decision-making and enhance operational efficiency

7. Customer Awareness:

· Work with Product team to develop programs to improve customer awareness on fraud and scams

Role Specific Technical Competencies:

Skill

Target proficiency level

Data analysis tools and fraud detection tools

Advanced

Knowledge of relevant regulations and compliance requirements (e.g., AML, KYC)

Advanced

Decision-making

Advanced

Our Ideal Candidate:

· 10 to 15 years of experience in fraud prevention, investigation, or risk management within the banking or financial services sector.

· Strong understanding of fraud detection technologies and methodologies.

· Good understanding across banking fraud schemes that are relevant to a Digital Bank, with in-depth knowledge of Payment Fraud

· Excellent analytical, organizational, and leadership skills.

· Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.

· Appetite for continuously improving and streamlining processes and the way we work.

· Self-motivated, delivery focussed and able to work well under tight timelines and pressure.

· Able to thrive in a VUCA (volatile, uncertain, complex and ambiguous) environment typical of fast growth startups

If you apply for a job with Trust or submit any personal information in connection with a possible job opportunity, you agree to our privacy notice for job applicants – available on our website

Come as you are! Trust is an inclusive and open-minded workplace. If you are smart and good at what you do, that’s what we care about. So come as you are.

• Location: Queentowns/Redhill
• Salary: $2500 - $3200
• Working Hours: 8am - 5.30pm

Job Duties:

• Manage logistics, including scheduling, room reservations (if applicable), and coordinating security arrangements.
• Provide timely updates to participants regarding class schedules, venues, and any changes to course dates.
• Assist in the preparation and distribution of essential materials, such as course materials, reports, attendance lists, and post-course survey links.
• Oversee the administration and compilation of end-of-course feedback.
• Serve as the main point of contact for trainers, vendors, and participants to ensure the smooth execution of courses.
• Keep the relevant authorities informed of upcoming courses.
• Ensure prompt invoicing and payment to trainers and vendors.
• Maintain up-to-date attendance records on the authority's platform.
• Additional responsibilities include, but are not limited to, proper e-filing of documents for audit purposes and managing ad-hoc projects.

Requirements:

• Singaporean only
• Diploma and above
• Open to entry-level candidates, adaptable and flexible.
• Capable of providing insightful analysis based on post-course survey feedback.
• Strong written, verbal, and interpersonal communication skills.
• Detail-oriented with a keen eye for accuracy.
• Able to work independently while also being a collaborative team player.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

• Position: Operations Manager (Fast Food Chain)
• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

Disney Consumer Products (DCP) is the division of Disney Experiences that brings beloved brands and franchises into the daily lives of families and fans through products – from toys to t-shirts, apps, books, console games and more – and experiences that can be found around the world, including on the Disney Store e-commerce platform and at Disney Parks, local and international retailers, as well as Disney Store locations globally. The business is home to world-class teams of product, licensing and retail experts, artists and storytellers, and technologists who inspire imaginations around the world.

The Assistant Manager, Operations will play a pivotal role in the success of Disney Stores APAC by driving operational efficiency and effectiveness. This position will oversee the management of 3PL Warehouses and the Last Mile function across the broader APAC region, ensuring seamless execution of logistics and fulfillment processes

Responsibilities:

Operations

Vendor Management

• Define and monitor SLAs for third-party vendors, including DCs and Last Mile providers.
• Ensure flawless execution of SLAs, guaranteeing accurate and timely fulfillment of Disney Store orders.

Warehouse Operations

• Manage the local 3PL relationship, supervising warehouse activities to ensure safe and efficient operations, covering stock receiving, putaway, replenishment, picking, packing, dispatch, and returns.
• Plan and oversee daily workflows, resource allocation, and warehouse capacity to meet operational targets.

Logistics and Inventory Management

• Collaborate with Buying, Product, and Marketing teams to ensure timely goods receipt for new product launches and promotions.
• Partner with 3PL to optimize inventory control systems, conduct cycle counts, and manage stock categorization (slow, medium, fast-moving items) for space optimization.
• Conduct audits, physical inventory checks, and quality control measures to maintain accuracy and meet quality criteria.

Process Improvement

• Lead initiatives with 3PL and Last Mile Providers to achieve cost optimization and enhance service quality.
• Support operational reporting/scorecards to track performance and identify improvement opportunities.

Administrative Support

• Manage procurement, purchase orders, and consumables to support smooth operations.
• Validate vendor billing accuracy and process payments promptly.
• Maintain up-to-date Vendor Manuals and Standard Operating Procedures (SOPs).

Compliance and Safety

• Ensure operations adhere to statutory requirements and company policies, maintaining a safe, clean, and healthy work environment.

​Collaboration

• Communicate effectively at all levels internally and externally.
• Partner with Buying, Planning, and Sourcing teams to optimize inventory flow and address guest or 3PL product quality concerns.
• Work with Digital and Guest Service teams to enhance guest experiences, including recommendations for checkout, returns, and complaint resolution.
• Collaborate with Marketing to implement packaging, delivery standards, and promotional initiatives that exceed guest expectations.
• Work with Global Operations on inventory balancing and variance investigations.
• Influence stakeholders to improve inventory turnover and resolve aged or excess inventory issues.

Drive Commercial Outcomes

• Efficiently manage end-to-end operations of Singapore and Australia DCs, including shipment receipts, order scheduling, picking, inventory, fulfillment, and returns.
• Benchmark externally and optimize vendor negotiations, contracts, and performance with support from Procurement and Legal teams.
• Track and analyze operational data to identify opportunities and implement solutions with internal and external stakeholders.

Requirements:

• Minimum 3 years of experience in warehouse/inventory management or a similar role, preferably in eCommerce, omnichannel, or FMCG sectors.
• Knowledgeable in logistics, including carriers, shipping policies, and procedures.
• Experienced in setting up distribution centers, inventory management systems, and logistics workflows.
• Background in project management within an omnichannel or FMCG environment.
• Skilled in interpreting policies and procedures, providing implementation guidance, and identifying improvement areas.
• Proven ability to manage multiple tasks and pivot priorities under tight deadlines.
• Highly adaptable, proactive, and a self-starter who thrives in a fast-paced environment.
• Strong interpersonal, communication, critical thinking, and problem-solving skills.
• Demonstrates ownership, accountability, and innovative problem-solving capabilities.
• Effective collaborator in dynamic and evolving settings.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse and inclusive workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

Duration: 1 year

Location: One north

Working Hours: Monday - Thurs 830am to 6pm; Friday 830am to 530pm

Responsibilities:

• Secretariat duties for the funding initiative, including running of grant calls, convening of evaluation panels and engagement of government stakeholders
• Executing policies and processes pertaining to the administration of the funding initiative
• Communication of the funding initiatives' policies and processes to public sector research performers
• Liaising with grantees on pre and post award matters
• Regularly reviewing progress of awarded grants to ensure that KPIs, milestones and budget utilisation is on track
• Building excellence in grants management through the development, refinement and implementation of best practices, within company and through working with other funding agencies
• Other ad-hoc duties that may be assigned

Requirements:

• Good tertiary degree
• Minimum 2 years' experience in public sector policy/planning/governance roles
• Experience and/or keen interest in work related to governance and policy, especially in the research & development sector
• Strong problem solving, analytical and systems thinking abilities
• Resourceful and independent
• Able to work collaboratively with internal and external stakeholders

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Responsibilities:

• Manage documentation of new incorporations and new fund establishments; support ongoing company and fund maintenance; review subscription and redemption agreements and maintain books & records for companies & funds; manage fund subscription and redemption; manage Board and Investment Committee meetings, minutes, and resolutions; annual corporate secretarial updates.
• Maintain accounts with banks and brokerages, including opening accounts, responding to bank queries, and preparing regular reviews.
• Oversee IT providers to implement security features and back-ups, and maintain websites.
• Manage purchase and sale of real assets, maintain inventory lists, and manage valuations.
• Manage new client onboarding and existing client reviews of KYC/AML/CFT/SOW/SOF; review transactional flows based on risk level and assessment.
• Prepare and submit regular reports to regulators (e.g. MAS, CIMA, BVIFSC) and authorities (e.g. CRS, FACTA, ES).
• Develop, maintain, update, and ensure adherence to a comprehensive risk management framework that integrates regulatory requirements, internal policies, and industry best practices.
• Continuously monitor and analyze regulatory updates, assess potential risks, and implement proactive strategies to ensure operational resilience and excellence.

Requirements:

• Experience in the operational administration of companies
• At least 5 years of working experience in Administration and Operations.
• Prior experience in Compliance and Internal Audit is a huge plus.
• Proactively anticipate, troubleshoot, overcome, and/or escalate client and product needs/issues
• High sense of urgency and good time management to prioritize tasks

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.