Our client is a well-established food and beverage company.

• Led Area Managers to achieve sales targets and ensure smooth daily operations in compliance with regulations.
• Managed tenant relationships, lease renewals, rental collections, and sourcing for vacant stalls.
• Oversaw financial performance, proposed improvements, and led renovation projects.
• Maintained quality standards and developed teams through feedback and performance evaluations.

Requirements:

• Diploma in F&B/Supply Chain or equivalent
• At least 5 years of experience in managing foodcourt operations.
• Proficient in Microsoft Office and Google Suite

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The Food & Beverage Operations Manager assists the Senior Assistant Director of Food & Beverage to lead the Food and Beverage operations, by ensuring and maintaining the strategic and tactical positioning as a world class operation. The position is responsible for supervising the overall success of the day to day operations by adhering to the standards, the long term positioning as well as achieving all established KPI’s in the areas of revenue/profit, cost and expense management, quality commitment, team morale, recruitment of the best international and local talent as well as ensuring and upholding the innovative and creative reputation of the division.

Primary Responsibilities

Oversees Daily Operations and Achieves Targets

• Supervises the overall daily operation and assures highest service and product standards are met to consistently exceed guest’s dining experience expectations in any of the hotel’s Food and Beverage venues.
• Assures that all managers in Food and Beverage are aligned and follows the strategic intent as set out by the Director of Food and Beverage.
• Walks all Food and Beverage front and back of the house areas regularly on a daily basis. Notes on any shortcomings and takes appropriate action.
• Spends majority of his time in operations.
• Daily communication with Culinary to ensure food prepared is of the agreed standard and consistent at all times.
• Ensures consistency of quality, taste, presentation, temperature of beverages served in all Food and Beverage Outlets.
• Ensures maximum creativity in all Food and Beverage presentation.
• Ensures application of procedures and regulations to team members concerning hygiene (HACCP or Food Safety)/Fire Safety/emergency procedures.
• Reviews daily financial reports.
• Shares information of operations to Assistant Director, Food and Beverage.
• Attends daily Food and Beverage Briefing, monthly Food and Beverage Meeting and other scheduled meeting for Food and Beverage department in the absence of Assistant Director, Food and Beverage.
• Maintains proper and adequate controls over purchase orders and requisitions.
• Reviews Food and Beverage Cost and ensures it is in line with budget and forecast.
• Converses with guests in restaurants and bars to solicit comments.
• Controls casual labour and overtime submitted by Managers before sending for approval.

Marketing Plan and Revenue Management

• Works closely with Senior Assistant Director of Food and Beverage to plan business strategy and reviews ongoing action plan progress.
• Establishes an annual promotional calendar and plans menu with Senior Assistant Director of Food and Beverage.
• Works closely with Marketing Communication on promotional strategies for the Food and Beverage department.
• Makes recommendations to the Management on other potential source of revenue.
• Ensures all reports generated are accurate before submission.

Management and Leadership

• Is a mentor and role model.
• Proactive, innovative with in depth Food and Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meeting for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and show empathy to all team members.
• Coaches and trains the managers to prepare them to move to the next level.
• Reviews work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards of discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Regularly solicits feedback from Manager on performance of individual colleagues and/or personally observes colleagues performance.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Leads Food and Beverage recruitment together with Executive Assistant Manager, Food and Beverage.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

Training, Learning and Development of the Team

• Streamlines all training requirements and ensures the Managers co-ordinate all arrangements for proper execution of instructions.
• Ensures colleagues are aware of hotel rules and regulations.
• Ensures colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skill and knowledge.

Other Responsibilities

• Develops own knowledge and skills to grow as business partner and leader.
• Ensures confidentiality of all matter.
• Performs any other duties that may be assigned by the Head of Department.
• Provides honest and fair feedback to the Director of F&B / Senior Assistant Director of F&B.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Our client is a well-established food and beverage company.

• Led Area Managers to achieve sales targets and ensure smooth daily operations in compliance with regulations.
• Managed tenant relationships, lease renewals, rental collections, and sourcing for vacant stalls.
• Oversaw financial performance, proposed improvements, and led renovation projects.
• Maintained quality standards and developed teams through feedback and performance evaluations.

Requirements:

• Diploma in F&B/Supply Chain or equivalent
• At least 5 years of experience in managing foodcourt operations.
• Proficient in Microsoft Office and Google Suite

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Job Responsibilities
  
  • Help manage the day-to-day operations of the Housekeeping Rooms & Suites.
  • Conducts daily briefings and attend meetings
  • Help provide management and supervision to the Housekeeping Rooms & Suites Team Members on all shifts
  • Check VIP rooms prior to check in and in-house
  • Ensure that the requirements of VIP arrivals and in-house guests are managed well
  • Ensures turndown services are done in accordance to Marina Bay Sands standard
  • Handles all complaints and guest surveys pertaining to housekeeping service
  • Ensure that Housekeeping leaderships are kept fully aware of all feedback from either guests or other department
  • Conducts regular inspections of rooms ensuring standards of cleanliness is always maintained.
  • Ensure that the turnaround of the “House Status” is timely
  • Be proactive in safety and accident prevention. Ensure that all Team Members are adequately trained in the use of housekeeping cleaning and sanitizing chemicals as well as lifting techniques and other potentially hazardous parts of their daily work
  • Ensure a clean, safe and pleasing environment for all Guests and Team Members
  • Help manage operating costs, especially labour, productivity and operating supply consumption
  • Help develop and implement clear, detailed training programs which match the needs of Team Members with a wide range of skills, languages and cultures
  • Supervise, train, schedule, mentor, develop and evaluate Team Members
  • Ensure all tasks are performed on time and according to safety standards
  • Help monitor consumption and wastage of : equipment; guest supplies: cleaning supplies: and linen supplies
  • Help ensure that linen and operating supplies are available in sufficient quantities, while minimizing the value of stock on hand
  • Recommend the timely replacement of guest room and suite supplies and equipment
  • Participate in research, development, evaluation and implementation of new products, services, technology and processes in anticipation of changing customer needs
  • Maintain close liaison with all other Departments so that their Housekeeping operational needs are met by the Department
  • Help manage periodic cleaning programs
  • Conducts bi-annual and annual Performance Appraisals providing honest and appropriate feedback
  • Ensures that team members are always fairly treated without favour or unfair expectations
  • Ensures that team members are fairly and professionally rostered and are allocated work assignments which are appropriate for their rank and capability to meet the demands expected
  • Ensures high standard of personal presentation and grooming, acting as positive role model
  • Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Marina Bay Sands Company vision, mission and values
  
  Core Leadership Competencies
  • Change Management – Generates activity and seeks new challenges to improve work performance. Demonstrates an optimistic outlook and recovers quickly from failure
  • Decision Making – Makes sound decisions quickly under pressure. Takes calculated risks based on adequate information and analysis. Makes rational, balanced judgments on the basis of available information
  • Managing the Work of others – Works with an orientation to the future. Sets clear, appropriate, and well defined, quality objectives. Encourages others to comply with legal and personal obligations. Plans while taking into account change and possible difficulties. Provides teams with clear direction and keeps them focused on tasks. Actively supports autonomy and empowerment through appropriate delegation of work. Sees projects through to completion; ensures key objectives are met
  • Motivating and Influencing Others – Creates a climate of teamwork by encouraging harmony, co-operation and communication. Cares for others by monitoring their well-being; Inspires a positive attitude to work among subordinates and persuades others so that they can adjust their positions and readily gains agreement and support from others. Respects the contributions of others
  • People Development – Encourages a culture of continuous personal and worked-related improvement through own actions and ensures learning from successes and failures. Guides and coaches team members. Passes on personal expertise and draws on the diverse backgrounds, skills and knowledge of people while defining and reinforcing standards and appropriate behaviour
  • Problem Solving – Reconciles conflict and probes for information for more in-depth relevant information for decision-making. Analyses numerical data and relevant sources of information in order to draw appropriate conclusions and check facts to establish causes and effects. Produces new ideas and a range of solutions to meet the demands of the situation
  • Time and Task Management – Manages time effectively and shows punctuality; completes tasks on time; structures work activities in a systematic way; respects and follows company policies; shows organizational commitment; ensures safety at the workplace. Shows receptiveness to being managed and co-operates willingly; demonstrates detailed job knowledge, manual ability and technical expertise in one’s own area
  • Integrity – Acts consistently in accordance with clear ethics and values and models high standards of behaviour for others through one's own actions; maintains confidentiality and upholds agreements made with others; able to relate to people from different cultures; and maintains a balance between work and personal life so neither affects the other negativ
• Job Requirements
  
  Education & Certification
  • Diploma or Degree in Hotel Management or related field preferred
  
  Experience
  • Minimum 3 years in a supervisory role in a five star hotel housekeeping or related environment
  
  Other Prerequisites
  • Ability to successfully operate large-scale, high pressure environment with sudden change in business levels
  • Knowledge in multi-cultural service protocols and standard
  • Experience in hotel pre-opening/renovation at supervisory/managerial levels
  • Able to communicate effectively with both English and Mandarin-speaking guests
  • Strong leadership competencie
  • Good time management, organizational, communication and motivational skills
  • Meet the attendance guidelines of the job and adhere to departmental and company policies
  • Ability to drive consistent excellence in repetitive process driven task

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Innovative BytePlus Team

As part of BytePlus, you'll help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge technologies, we are devoted to developing innovative products and solutions to shape the future. We help our clients to focus on what truly matters. Centering on innovation and excellence, we create gamechanging solutions that help businesses to unleash their potential. You can help us to achieve our mission.

We are looking for a Partner Operations Manager to partner with leadership teams to define, land and execute our Partner sales priorities for BytePlus partner business. This role is responsible for defining Partner strategies, goals/targets for the business, and supporting the operations of the global and field Partner Sales through the day-to-day execution of the Partner Sales business.

Key Responsibilities:

- Partner the business in terms of sales planning, systems optimisation and driving operational cadences such as pipeline reviews, forecast/budgets, gap closer plans etc

- - Analyze business trends and competitor partner business strategy, make actionable business recommendations to senior management to support driving our growth plans.

- Work with senior leadership in Partner Sales and Field Sales teams to define strategy for the business and partner programs.

- Design the key objectives, measurements and metrics for partner sales which are aligned with partner business priorities and monitor the progress. Support to accelerate partner-led business with data analysis to sales leaders.

- Design and optimize the partner business systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives.

- Identify areas for improvement and develop strategies to optimize channel performance.

- Provide guidance and support to channel partners for effective implementation of our products and solutions.

Qualifications

Who You Are

Minimum Qualification

- At least 5+ years' experience working in Channel operations, Sales operations, Business operations areas directly engaging with sales force.

- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or related field.

- Proven experience with the design and implementation of partner policy and process, partner program etc.

- Strong business acumen and data analysis skills.

Preferred Qualifications:

- Experience working in a high-growth technology company, especially Cloud industry would be highly beneficial.

- Sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results.

- Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly.

- Strong written and verbal communication skills, with a track record of presenting to senior management.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Innovative BytePlus Team

As part of BytePlus, you'll help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge technologies, we are devoted to developing innovative products and solutions to shape the future. We help our clients to focus on what truly matters. Centering on innovation and excellence, we create gamechanging solutions that help businesses to unleash their potential. You can help us to achieve our mission.

We are looking for a Partner Operations Manager to partner with leadership teams to define, land and execute our Partner sales priorities for BytePlus partner business. This role is responsible for defining Partner strategies, goals/targets for the business, and supporting the operations of the global and field Partner Sales through the day-to-day execution of the Partner Sales business.

Key Responsibilities:

- Partner the business in terms of sales planning, systems optimisation and driving operational cadences such as pipeline reviews, forecast/budgets, gap closer plans etc

- - Analyze business trends and competitor partner business strategy, make actionable business recommendations to senior management to support driving our growth plans.

- Work with senior leadership in Partner Sales and Field Sales teams to define strategy for the business and partner programs.

- Design the key objectives, measurements and metrics for partner sales which are aligned with partner business priorities and monitor the progress. Support to accelerate partner-led business with data analysis to sales leaders.

- Design and optimize the partner business systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives.

- Identify areas for improvement and develop strategies to optimize channel performance.

- Provide guidance and support to channel partners for effective implementation of our products and solutions.

Qualifications

Who You Are

Minimum Qualification

- At least 5+ years' experience working in Channel operations, Sales operations, Business operations areas directly engaging with sales force.

- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or related field.

- Proven experience with the design and implementation of partner policy and process, partner program etc.

- Strong business acumen and data analysis skills.

Preferred Qualifications:

- Experience working in a high-growth technology company, especially Cloud industry would be highly beneficial.

- Sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results.

- Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly.

- Strong written and verbal communication skills, with a track record of presenting to senior management.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asian Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the Team

PwC’s Consulting practice provides business and technology advice to leading organisations to help solve their most complex business challenges from strategy to execution.

The Financial Services Strategy & Operations team enables organisations in the Financial Services industry (banks, asset managers, insurers, etc) to design and execute strategies to grow, become more productive, modernise their organisation, and position themselves for the future. We support this through a range of services focused on growth, productivity, ways of working, and digital transformation.

About the Role

As a Manager, you will lead on-the-grounds delivery of engagements whilst helping to build the broader FS S&O practice.

From a delivery perspective, you will lead client interactions and delivery of work alongside leaders and junior teammates. You will have responsibility for execution of client delivery through identifying client needs, approaches to problems, defining work plans, and management of work. Working with your leaders, you will help to activate the best of the PwC network to ensure that we are leveraging our capabilities whilst bringing your perspective. As a Manager, you will be a role model for our junior team members, both in terms of development of core competencies and unlocking leadership potential.

From a practice development perspective, you will help to build and sharpen our offerings to clients. You will contribute to thought leadership, encompassing both generation of external publications and internal innovation of our client offerings. Using your business acumen and your experience in Financial Services, you will have your client’s futures in mind by pre-empting their problems and showing them how we can help.

About you

You are likely to be a Financial Services professional with the following key attributes:

• Bachelors or Masters degree in business, economics, finance, engineering or a related field. MBA or CFA is a plus.
• Prior consulting or direct experience with the Financial Services industry (Banking, Asset & Wealth management, Insurance, Fintechs)
• Atleast 6 - 8 years of relevant experience in Consulting or equivalent Strategy, Transformation, Digitisation, Operations roles
• Demonstrated experience in delivery leadership, people management, and driving team outcomes
• Expert problem-solving and analytical skills (both quantitative and qualitative orientations)
• Ability to communicate complex concepts simply to a broad audience, with track record of senior executive level engagement
• Experience in the Financial Services industry (banking, insurance, or otherwise) and solid functional knowledge in business (sales, marketing, operations, IT, etc)
• Strong personal presence, combined with compelling and professional presentation and communication skills
• Agile, Scrum, PMP, Lean / Six-Sigma or equivalent certifications will be advantageous

Join us as a Singapore apprentice and embark on a journey with our one-year apprenticeship programme in the dynamic banking and financial industry. The Apprenticeship Track is under the Polytechnic Talent for Finance Scheme which aims to provide polytechnic graduates an alternative pathway to take on university graduate-equivalent roles through rotations, training and mentorship. If you’re a motivated individual with a passion for finance and a drive to learn, this programme is the gateway to an exciting career in banking.

What you will experience:

• Rotations: Gain hands-on experience and develop expertise in Operations
• Real-World Learning: Work on projects, collaborate with seasoned professionals, and make a meaningful impact from day one.
• Mentorship & Training: Benefit from dedicated mentorship by industry leaders and participate in training sessions to build technical and soft skills
• Networking Opportunities: Connect with peers, professionals, and leaders across the organization to expand your professional network.

Programme period: June 2025 – May 2026

What we are looking for:

• Diploma students with anticipated graduation date in May 2025 or Diploma graduates with no more than 2 years work experience at start of programme
• Detail oriented with the ability to multi-task
• Able to prioritise work assignments
• Able to communicate effectively with internal staff and counterparts
• Good time management and strong follow-through skills
• Has and will continue to have the right to work in Singapore

Ready to apply?

Visit search.jobs.barclays to learn more about our opportunities and apply.

Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution.

Accountabilities

• Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
• Collaboration with teams across the bank to align and integrate operational processes.
• Identification of areas for improvement and providing recommendations in operational processes.
• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in banking operations.
• Participation in projects and initiatives to improve operational efficiency and effectiveness.

Analyst Expectations

• To meet the needs of stakeholders/ customers through operational excellence and customer service
• Perform prescribed activities in a timely manner and to a high standard
• No people leadership roles at this grade.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
• Identify escalation of policy breaches as required.
• Take responsibility for customer service and operational execution tasks.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
• Work within well-defined procedures that may involve a variety of work routines.
• Demonstrate an understanding of the procedures.
• Evaluate and select the appropriate alternatives from defined options.
• Make judgements based on the analysis of factual information.
• Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Glencore Singapore Pte Ltd is a wholly owned subsidiary of Glencore International Plc. and engages in commodity trading, the Singapore office employs approximately 230 staff working from a single site.

We are seeking a Operations Executive to support the day-to-day operations.

KEY RESPONSIBILITIES

• Coordinate and arrange containerized/bulk shipments of metal/chemicals and related warehousing activities
• Coordinate overall product and information flow between customers, corporate head office and regional field offices
• Negotiate Letters of Credit, prepare invoices and other standard trade documentation
• Monitor client risk exposures and pricings for LME hedging purposes
• Follow up closely with customers for payment and shipments related matters
• Other ad-hoc tasks on operations for business

KEY COMPETENCIES/ SKILL SET

• Diligent and organised individuals, who exhibits strong integrity, work ethics and ability to perform under pressure

EDUCATION AND EXPERIENCE REQUIREMENTS

• Educated to Degree

COMPENSATION

Salary will commensurate with qualifications & experience.

We regret to inform that only shortlisted candidates will be notified.

Responsibilities:

• Perform end-to-end trade settlement, with working knowledge of corporate action of Equities, Mutual funds, Options.
• Check and verify all securities/trade transactions are completed, settlements instructions are processed in a timely and accurate manner.
• Review all trade matching reports and ensure all failed trades are promptly resolved.
• Processing of Corporate action events in an accurate, timely manner and adhere to deadlines.
• Reconciliation trade/shares, corporate actions.
• Adhering to control procedures, identifying gaps, and ensuring controls are implemented to close those gaps.
• Interpret data and make necessary recommendations for the launch of new products/services and upgraded platforms.
• Adhering to control procedures, manage the escalation and seek to resolve all requests/inquiries/issues/errors, identify policy gaps and formulate policies to streamline processes.
• Participate in project initiatives and take up ad hoc tasks as required.
• Assist in other ad-hoc duties as assigned.

Requirements:

• Bachelor’s degree
• Minimum 2 years of relevant experience in capital market with strong background in corporate action.
• Corporate action and/or settlement experience in either stockbroking firms will be an advantage.
• Possess knowledge and experience in ETF/Options/ Mutual funds.
• Attention to detail and intermediate problem-solving skills and be able to multi-task well.
• Mandarin & English is a necessity as this role will be expected to work closely with colleagues based in China.
• Enjoys engaging in teamwork with a positive and constructive attitude.

They are seeking an Operations Associate for a one-year contract in Singapore. This role will support the Head of Brokerage & Trade Management and be responsible for delivering Business As Usual (BAU) activities. The successful candidate will have the opportunity to work with a diverse team in a dynamic environment, leading regional infrastructural projects and supporting various change initiatives.

• World-leading provider of market infrastructure
• One-year contract based in Singapore
• Opportunity to lead regional infrastructural projects

What you'll do:

As an Operations Associate, your role will be pivotal in maintaining the integrity of client operational data and brokerage agreements. You'll take on stewardship responsibilities, ensuring seamless front-to-back operations. Your expertise will be crucial in leading regional infrastructural projects, representing Operations in working groups. You'll also collaborate with IT on delivery of Operations sponsored enhancements and IT technical developments. This role offers you the chance to make significant contributions to process workflow efficiency, automation, and strategic project initiatives.

• Execute Client and Operational Data and front to back brokerage agreement for all clients' stewardship responsibilities on a daily basis.
• Maintain high quality, clean data by adhering to a strict governance and controls framework.
• Provide business brokerage analysis reports for brokerage rate negotiation with customers.
• Liaise closely with the front office and back office to provide accurate rates and product list for all the brokerage agreements.
• Work closely with front and back stakeholders on all matters related to brokerage and client data.
• Support the Team Manager by driving system integration projects as well as cross-training team members on multi-branded processes/services.
• Support cross functional Operations divisions for change implementations on process workflow efficiency and automation or strategic project initiatives.
• Design and implement process excellence within Operations using automation tools to mitigate operational risk and time savings.

What you bring:

The ideal Operations Associate brings a wealth of knowledge in data-oriented processes across multiple sources and systems. You have experience with operational workflows and understand how data is used and maintained through the trade lifecycle. Your background may include knowledge of financial markets and regulation affecting client lifecycle management. Your professional integrity, excellent attention to detail, and strong analytical abilities make you a standout candidate. You're also comfortable working in fast-paced or pressured environments and can handle criticism constructively.

• Intermediate skills in MS Excel, MS Word, and PowerPoint.
• Coding and advanced Macro skills.
• Ability to communicate effectively and efficiently to internal and external stakeholders.
• Demonstrates strong customer focus.
• Open to innovative ideas/experiences and ability to create new ideas, approaches or insights.
• Demonstrates high levels of energy in seeking out and achieving new goals.
• Adapts communication style to suit audience.
• Able to demonstrate honesty, integrity, and professionalism.
• Excellent attention to detail, highly organised with a proactive approach.
• Strong analytical ability and problem-solving skills.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

• Ensure team achieved the given objectives are achieved and prevent contamination to the environment
• Ensure team adheres to safety measures during waste operations
• Coordinate with appropriate persons to ensure complies with the organisational requirements
• Gather relevant data to conduct environmental impact assessments
• Research and report on existing and emerging trends in waste managements
• disposal processes
• Implement methods and standard operating procedures for waste disposal operations
• Implement operation plans to improve and track work processes in compliance with organisational requirements

• Overall, in-charge of the terminal operations to ensure efficient and safe operations.
• Responsible for the department's resources and budget to meet the company's objectives.
• Display all-aspect service excellence by elevating the organisational behaviour, culture and thinking in service design, planning, execution and follow-up on operational matters.
• Create ideas to develop the annual and long-term business plans, forecast performance and develop business case for new projects and estimate financial and resources required to deliver performance targets.
• Monitor and evaluate operations on site are carried out in accordance with safety, health, environment and loss preventive policies, rules, regulations and according to company’s standards.

Requirements:

• Degree in any relevant engineering discipline.
• At least 5 years of terminal operations experience in Oil & Gas/Chemical Process Plant.
• Strong knowledge in operational process, safety and product knowledge.
• Proven leadership and people management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Title: Merchant Success and Operations Executive

We are looking for a dynamic and experienced Merchant Success and Operations Executive to join our fast-growing Paytech Startup Company.

As an Operations Executive, you will be responsible for the operational onboarding and supporting merchants on qlub’s platform and services.

Key Responsibilities:

• Lead and execute the operational on-boarding process for new F&B establishments to our platform.
• Be a knowledge specialist on qlub & F&B operations and solve operational bottlenecks
• Organize and lead training sessions for new accounts to ensure merchants are able to fully utilize Qlub's services.
• Build and manage relationships with our merchants and optimize usage efficiency
• Support Qlub’s product development and POS integrations to improve features and solve bugs and pain points.
• Support management with important strategic insights and recommendations based on on-ground feedback, reports & industry trends.

Requirements:

• 2-3 years of experience, fresh graduates are welcome to apply
• Strong problem solving and critical thinking skills - able to understand, solve and simplify complex processes
• Strong communicator - ability to lead discussions with F&B decision makers and stakeholders.
• Like to get your hands dirty and be on the ground.

Why Join Us?

• Be part of a fast-moving startup that offers plenty of opportunities for personal and professional growth
• Experience growing a business from an early stage startup
• Work with a global team of passionate and driven individuals who are dedicated to changing the payments landscape for restaurants

If you are an ambitious and driven individual who is excited about the opportunity to join a startup and make a real impact, we would love to hear from you. Apply now and take the first step towards an exciting new career with qlub!

JOB RESPONSIBILITIES:-

• Oversee daily clinic operations, including health screening and GP services
• Manage the front-of-house, including reception, patient check-ins, and customer service
• Ensure smooth and efficient patient flow, from registration to consultation and follow-ups
• Lead and support front-line and back-office staff, including receptionists and administrative personnel
• Oversee management of patient appointments, follow-ups, and record-keeping efficiently
• Address and resolve inquiries, complaints, disputes and issues with patients / external stakeholders with professionalism
• Liaise with external vendors, service providers, and healthcare professionals as needed
• Actively source and strategies to smoothen operational flows and enhance patient experience
• Work with external partners / clients / vendors (e.g. laboratory services) in ensuring accurate billing, and troubleshooting associated disputes
• Ensure proper filing and storage of medical forms, reports, and legal documents
• Maintain and monitor inventory, including medical supplies and clinic equipment
• Manage staff scheduling, assignments, and training to ensure optimal service levels
• Assist in billing processes, insurance claims, corporate invoicing, cash collection, control measures and other financial operations
• Regular checks and audits on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Regular checks and audits on payment collections of credit card, cash, NETS and cheques from patients
• Ensure compliance with healthcare regulations, policies, and procedures
• Monitor clinic performance metrics and develop improvement plans when necessary
• Support management in identifying opportunities for process improvement
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience:-

• Min Diploma and above
• Experience in managing outpatient clinic operations and/or experience in GP Setting
• Excellent interpersonal and communication skills
• Excellent organizational, multitasking, and leadership skills
• Proficient in clinic management software, Microsoft Office, and other digital tools
• Ability to work in a fast-paced environment while maintaining attention to detail
• Customer service-oriented with a passion for patient care
• Able to work effectively both independently and as part of a team
• Work Schedules: Mondays to Fridays: 0830hrs to 1730hrs or 0900hrs to 1800hrs (based on roster), Saturdays: 0830 hrs to 1230 hrs

This role offers an exciting opportunity to be part of a global team, working in a fast-paced environment where your expertise in trade operations will be highly valued. You'll have the chance to work with a diverse group of professionals and contribute to the success of the business by ensuring smooth operations and effective communication across all levels.

• Opportunity to work in a dynamic, fast-paced environment
• Be part of a diverse and inclusive team
• Contribute significantly to business success

What you'll do:

As a Trade Operations Analyst, you will play a crucial role in ensuring the smooth operation of all trading activities. Your excellent communication skills will be put to use as you liaise with various stakeholders, from traders to regulators. You will be responsible for identifying and resolving any issues that may affect trading operations, maintaining accurate records, and collaborating with other teams to improve operational efficiency. Staying updated on market trends and regulatory changes will also be part of your daily responsibilities.

• Ensure smooth operation of all trading activities
• Communicate effectively with various stakeholders
• Identify and resolve any issues that may affect trading operations
• Maintain accurate records of all trading activities
• Collaborate with other teams to improve operational efficiency
• Stay updated on market trends and regulatory changes

What you bring:

The ideal candidate for the Trade Operations Specialist role brings strong knowledge of trading operations, excellent communication skills, and the ability to identify and resolve issues efficiently. Your experience in record keeping will be invaluable in this role, as well as your ability to collaborate effectively with other teams. Knowledge of market trends and regulatory changes is also essential.

• Strong knowledge of trading operations
• Excellent communication skills
• Ability to identify and resolve issues efficiently
• Experience in record keeping
• Ability to collaborate effectively with other teams
• Knowledge of market trends and regulatory changes

What sets this company apart:

This company prides itself on its commitment to diversity and inclusion, providing a supportive and collaborative work environment where everyone's voice is heard. They offer flexible working opportunities, generous pensions contributions, and training opportunities for their employees. Their dedication to employee growth leadership is evident in their supportive leadership style.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

This role offers an exciting opportunity to provide collateral management support for Global Markets business, mitigating counterparty credit risk from transactions with clients and counterparties based in APAC.

The successful candidate will have the chance to work with a range of products including Exchange Traded Derivatives, Fixed Income, OTC Derivatives and Prime Financing.

• Opportunity to work with a diverse range of financial products
• Key role in mitigating counterparty credit risk
• Chance to build strong relationships with clients and internal business partners

What you'll do:

As a Collateral Operations Analyst, your primary responsibility will be to both issue and fulfill margin calls in a timely manner, ensuring the bank is correctly collateralised at all times. You will also assist clients with their enquiries while escalating any issues impairing the ability to ensure accurate collateralisation to key stakeholders. Your role will involve handling complex margin disputes and issue resolutions, making it an exciting opportunity for those looking for a challenging yet rewarding career.

• Monitor and ensure margin settlements
• Process and settle cash and non-cash collaterals accurately and promptly
• Monitor clients’ and affiliates exposure and process margin calls before settlement cut-off
• Liaise with clients and internal business partners to resolve issues
• Identify anomalies and ensure complete and timely issue resolution
• Perform management reporting
• Participate in technology enhancement initiatives and projects
• Maintain strong relationships with clients and internal business partners
• Handle regulatory and audit requests

What you bring:

The ideal candidate for the Collateral Operations Analyst position brings strong experience in areas such as Exchange Traded Derivatives, Fixed Income, OTC Derivatives, or Prime Financing. Prior experience in Collateral Management would be advantageous. You are known for your strong communication skills, risk and control mindset, as well as your ability to work independently. Your experience in institutional client service coupled with your ability to handle regulatory and audit requests makes you a strong contender for this role.

• Strong experience in one or more of the following areas: Exchange Traded Derivatives, Fixed Income, OTC Derivatives and Prime Financing
• Prior experience in Collateral Management is an advantage
• Strong communication skills, risk and control mindset
• Independent and motivated to excel
• Experience in institutional client service
• Experience in handling regulatory and audit requests
• Experience in handling complex margin dispute and issue resolution

What sets this company apart:

Our client is a global leader in the financial industry, offering a wide range of services across multiple sectors. They are committed to fostering an inclusive environment where employees can grow professionally while maintaining work-life balance. They are known for their supportive leadership and commitment to employee development, making it an ideal place to advance your career.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Our client is a globally recognised investment firm with offices in key financial hubs around the world. They are seeking an Investment Operations Analyst to join their team in Singapore.

This role offers an exciting opportunity to work within a dynamic and fast-paced environment, focusing on foreign exchange markets and employing systematic investment programs based on fundamental macroeconomic and financial factors.

• Opportunity to work in a global investment firm
• Focus on foreign exchange markets and systematic investment programs
• Fast-paced, team-oriented environment

What you'll do:

As an Investment Operations Analyst, you will be expected to demonstrate your understanding of various financial markets including foreign exchange, commodities, equities, and fixed income. You will also be responsible for managing derivatives risk and conducting daily reconciliations. Your role will involve using software such as Microsoft Office and Adobe Illustrator for investor analysis and communication. Additionally, you will maintain daily transaction blotters and ensure all trades are settled promptly.

• Demonstrate understanding of foreign exchange cash, futures, and OTC forwards pricing
• Demonstrate understanding of commodity, equity, and fixed income markets and pricing
• Demonstrate understanding of fund administration and fund accounting
• Well versed in post trade execution and reconciliations
• Gain experience with daily reconciliations/collateral management procedures with multiple counterparties on a global basis
• Develop proficiency with software used for investor analysis and communication: Microsoft Office, Adobe Illustrator
• Maintain and create daily transaction blotter and ensure all trades are settled in a timely manner

What you bring:

The ideal candidate for the Investment Operations Analyst role will have a degree in accounting, business administration, statistics or quantitative methods. You should possess strong analytical skills along with exceptional interpersonal abilities. Your excellent oral communication skills will be crucial in this fast-paced environment. We value candidates who are reliable, highly organised and detail-oriented. The ability to work independently to complete assignments in a timely manner is also essential.

• Education: B.A. or B.S. in accounting, business administration, statistics, or quantitative methods
• Strong analytical, interpersonal, and problem-solving skills
• Exceptional oral communication and excellent teamwork skills
• Ability to work well in a fast-paced, team-oriented environment across time zones
• Reliable, highly organized, and detail-oriented nature
• Ability to work independently to complete assignments in a timely manner

What sets this company apart:

Our client is a leading player in the global investment landscape with a strong presence across major financial hubs worldwide. Their flagship product focuses on the foreign exchange markets employing a systematic investment program based on fundamental macroeconomic and financial factors. They offer an inclusive work culture that values teamwork and commitment to departmental goals.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job Description

• To ensure given KPI are met timely and effectively
• Providing administrative, planning, organising, controlling, discipline and training functions of his departments.
• General administration, supervision and control of Supervisor and staff under the department
• Follow up with customer’ vendor and./or authorities for required task to be performed/ supported
• Co-ordinating with other sections and departments to ensure equipment are released from operation for maintenance.
• Ensuring that safety rules and regulations are complied with.
• Ensuring all mechanics are adequately trained and have refresher training.
• Ensuring that work is performed as planned or scheduled and to meet all daily/ preventive maintenance
• Ensuring the upkeep of his department’s equipment, tools and vehicles.
• Raise Asset Disposal Application (ADA) for unserviceable equipment and follow up on the update the inventory list.
• Ensure sufficient tools/ special tooling and spares are required for maintenance and ensure PR is raised and follow up if required
• Coordinate the purchase of new equipment for SIAEC.
• Ensure new Ground Support Equipment are inducted through the correct process.
• Highlight and Coordinate with GSE in-charged for other necessary matters.
• Such other duties as assigned to him by the Ops Manager

Job Requirement

• Diploma / Degree in Engineering/ Aviation/ Mechanical or related field with minimum 2 years experience in Operations/ Aviation
• Experience in managing ground equipment will be advantageous
• Proficiency in Excel/ Words/ Point and any other will be an advantage
• Possess Class 3 driving license will be a plus

The candidate is expected to provide support to Fund Operations Team, that includes client services, and facilitate the projects related to operation efficiency optimization and expansion of the business.

The successful candidate will be responsible for handling daily operations of the Fund Operations team and assisting in projects led by COO office.

Fund Accounting

• Ensure accounting books and records for assigned funds, financial reports and other reports are well maintained, accurate and complete on a timely manner
• Ensure accuracy of reconciling transactions with brokers and custodians
• Monitor day to day management of fund dealing operations and liaising with transfer agencies
• Prepare regular reports and filings to regulatory bodies
• Perform due diligent and/or service review for the counterparts
• Undertake primary responsibility for the provision of fund services to investors
• Ensure internal/external audits are properly and efficiently carried out Custody and Settlement
• Ensure investment deployment or trades are matched and settled effectively
• Monitor daily settlement process to ensure its compliance and timeliness
• Resolve and follow up on failed trades in timely manner
• Assist to monitor the balance account movements and positions
• Capable to handle corporate actions required by the Funds accurately, timely and effectively
• Ensure accuracy of reconciling transactions with brokers and custodians
• Prepare regular reports and filings to regulatory bodies
• Perform due diligent and/or service review for the counterparts

Investor Services

• Manage the process of all subscriptions, redemptions, transfers and switching
• Monitor and ensure the KYC and AML identification are properly done and completed
• Ensure client enquires/complaints including institutional clients, distributors and professional investors etc. and internal departments’ requests are properly handled

Others

• Provide overall support in both internal and external audit
• Attending client meetings to provide support on legal and compliance matters
• Cooperate with other teams and team members to ensure timely resolution of requests
• Explores opportunities to value add and updates job knowledge by participating in educational opportunities and reading professional conference
• Carry out any other duties and responsibility given by Management

Additional Requirements

• Specialise Diploma or Bachelor degree in Business Administration; Banking & Finance or Accounting
• 4-10 years of experience in regulated financial services company
• Familiar with Singapore Financial Accounting Standards (SFRS) Income Tax Act
• Familiar with MAS AML/KYC policies and procedures
• Familiar with onboarding procedures for Accredited Investors (AI)
• CFA, ACCA or CPA is a plus point
• Good knowledge of offshore vehicles, or overseas fund structure is a plus point
• Ability to communicate in Chinese, Thai, Bahasa or Korean will be a plus point
• Required to travel to support Business Development and Commercial department
• Required to start by April 2025

Remuneration and Welfare:

• One (1) work from home (WFH) day per week
• Eighteen (18) days, annual leave
• Medical and Dental claim up to S$600 per annual

Email: [email protected]

Date: 7 Jan 2025

Role: Operations (Day) – FICC Ops

The selected candidate will be integrated into the Operations team at Dymon Asia, where they will engage in a variety of critical day-to-day tasks that are fundamental to the smooth operation of the fund, particularly within the Fixed Income and Foreign Exchange asset classes. The role demands a highly driven individual who possesses a proactive mindset and eagerness to learn.

Responsibilities

• Managing the entire spectrum of trade lifecycle events within FX and Fixed Income products encompassing confirmations, settlements, and various portfolio position activities like corporate actions, maturities, expiries, and fixings.
• Conducting reconciliations of trade and positional data across internal systems, broker statements, and the fund administrator's system.
• Producing reports for internal stakeholders, including the Front Office and Management.
• Providing prompt responses and resolutions to inquiries from both internal and external stakeholders.

Experience, Requirements & Skills

• Business or Finance degree preferred.
• Good knowledge in FX, Fixed Income, OTC derivatives, and other financial products.
• At least 4-7 years of direct operations experience in end-to-end trade lifecycle management in the financial services industry, preferably in a large bank or hedge fund.
• Exceptional attention to detail and robust problem-solving capabilities.
• Team player, with the ability to work independently.
• Able to navigate stringent deadlines and pressure in a fast-paced environment, with a proficiency in prioritizing tasks on short notice.
• Good verbal and written communication skills in English.
• Knowledge in Excel VBA and Python will be considered an advantage.

JOB DESCRIPTION

An MNC in Property and Real Estate industry is currently looking for a Sales Operations Specialist to join their expanding team.

The Sales Operations Specialist will be responsible to provide support to the sales team for L1 system issues or errors, supporting sales training, becoming subject matter expert on sales and system process flows, generate quotes and service orders from the system, internal and external customer service, translating business requirements into the system for sales process, and capturing sales data.

Successful candidates can expect to work in an established organization with a cohesive team that provides learning experience.

REQUIREMENTS:

• Minimum bachelor's degree
• Minimum 3 years of experience in Sales Support role
• Previous experience handling ERP/SAP/Oracle/Salesforce/ServiceNow is a must
• Sales or Customer Service background is good to have
• Candidates with more experience in sales support and is keen to learn new system is welcome to apply

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

工作职责:

1. 提供高效友好的客户支持，解答用户有关交易和平台使用的问题。
2. 带领团队协调解决复杂问题，确保客户需求得到妥善处理。
3. 为客户服务部提供培训，熟悉产品和服务，以便为客户提供更好的支持。
4. 记录和报告用户反馈，收集市场问题数据，帮助优化产品和服务。

工作要求:

1. 1年以上交易所客服经验，熟悉交易所产品。
2. 具有较强的沟通协调能力，能够协调内外部资源处理用户投诉。-具有较强的学习能力和适应能力，不断学习和了解行业最新动态，提供准确的信息。
3. 对Web 3、金融知识、区块链行业有浓厚兴趣，有相关经验者优先。
4. 具有团队合作精神，对工作充满热情，为人正直诚实，能承受工作压力。
5. 良好的英语口语和书面表达能力。

Responsibilities:

• Act as a media between treasury and bank line in funds arrangement and L/C document preparation, discounting, etc
• Work closely with relevant party, i.e. Traders and Shanghai Team, etc, to ensure the trading flow and process smoothly
• Handle document operation for shipments
• Promptly perform data entries into system on trade information
• Assist China colleagues on documentary submission to bank for negotiations
• Solve issues relating to clients post deal confirmation till finalization of shipment
• Support senior operation in handling sea or land logistics booking, co-ordination and payment checks.
• Perform ad-hoc tasks, and assist colleagues as and when required

Requirements:

• Diploma/Degree in relevant field
• Entry level candidates welcomed to apply
• Initiative to creatively problem solve in difficult situations
• Proficient organiser
• Proven multi-tasker
• Good team-player
• Proficient in English and Chinese (both spoken and written) to handle queries from China’s associates
• Knowledge in Microsoft Words, Excel, power-point, etc

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Job duties:

• Liaise with Landlord on work permit application
• Support vendor and service delivery
• Maintain and support facilities by collaborating with contractors and vendors in adherence to all rules and regulations.
• Proactively attend to complaints or abnomalities and resolve the issues timely.
• Working closely with appointed Fire Safety Manager (FSM) to manage all fire safety matters of premises. Attend to all fire alarm activations and facility issues, identifying the cause with follow up reporting on a timely manner.
• Carry out routine inspection to look out for defects and mechanical & electrical faults. Coordinate or administer works to ensure all faults and defects are attended to and rectified.
• Maintain proper administration and documentation to support all maintenance activities and projects.
• Attend to facilities maintenance within Singapore office.
• Support receptionist
• Any other ad-hoc duties as assigned.

Requirements:

• At least 2 years of relevant working experience in facility management or related fields is preferred.
• Diploma in Facilities Maintenance and or Engineering or equivalent.
• Certified Fire Safety Manager will be an added advantage.
• A hands-on person who has knowledge of basic handyman work (eg. changing of lightings, troubleshooting electrical appliances, putting up of festive decorations, housekeeping etc.) and enthusiasm to be on the ground.
• Able to communicate and collaborate effectively with contractors/ vendors, as well as all office staff.

Person Specification

Skills

Client Focused

• Personable and engaging

• Communicates effectively and efficiently to internal and external stakeholders

• Build relationships and networks with both internally and externally wherever possible

• Demonstrates strong customer focus

• Demonstrates ability to work effectively with others

• Constructively handles disagreements to reach a resolution

• Ability to work with diverse groups/ personalities

Innovative

• Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights

• Seeks opportunities for improvements

• Handles situations and problems with innovation and creativity

Dynamic & Competitive

• Demonstrates high levels of energy in seeking out and achieving new goals

• Goes that “extra mile”

• Is a self-starter

• Shows evidence of being comfortable working in fast paced or pressured environments

• Enjoys a challenge and is able to escalate

• Does not give up easily

Open & Communicative

• Adapts communication style to suit audience

• Projects personal credibility

• Interacts confidently without being overbearing

• Ability to work effectively in a high pressure environment

• Keeps emotions under control in difficult situations

• Handles criticism constructively

Professional Integrity

• Able to demonstrate honesty, integrity and professionalism

• Promotes loyalty to TP ICAP and its principles

• Works ethically and shows respect for both professional and company values

Effective

• Excellent attention to detail, highly organised with a proactive approach

• Strong analytical ability and problem solving skills