IN.FOM (www.infom.asia) is a regional communications agency founded in Jan 2011 by two highly-experienced and respected communicators who believe in hands-on direct-to-client counsel and deliver results that matter. In the last few years, we have won numerous local and regional industry accolades for the many communications campaigns that we have conceptualised and delivered for our clients that include Samsung, Grab, Intel, Expedia, Poly, Herbalife and SGInnovate.

In addition to being named Singapore's PR Agency of the Year in 2015, 2017 and 2019 by IPRS; and the Best Global Technology Agency by Holmes Report (now known as PRovoke) in 2018, we have also won the "The Best Specialist Agency To Work For in Asia Pacific" award in 2017. In 2020, we were named by PRovoke as one of seven Agencies of the Decade in Asia Pacific.

Role

You should be an experienced, broadly capable project and communications manager or director with at least 5 years’ experience in a similar role in a PR agency or in-house, able to handle a wide range of assignments, projects and/or clients with a high degree of success and independence. You have the confidence and support of multiple client contacts.

Capabilities Expected

You are able to demonstrate high-level professional knowledge and skills, and should be able to manage a piece of a large account or a few smaller ones, with little top cover from your team leader.

You should have project management, budgeting, counseling, programming, people management (third party event organisers, and related personnel), and emerging business development skills.

You take responsibility for the projects that you manage, providing excellent client service, applying the agency’s best resources, and successfully managing people involved in projects and managing profitable growth.

Account Management

• Perform day-to-day account work which may include: developing program activities and a wide range of written materials (including strategy papers and press releases), coordinating events, maintaining client and media contacts, managing projects performed with and by others and supervising more junior staff
• Develop and manage projects/programs, including implementation plans, evaluation mechanisms, staffing plans, budgets and timelines
• Independently handle several small accounts or major projects of a large account, performing much of the day-to-day work with assistance from both more junior and more senior staff as appropriate
• Client’s primary day-to-day contact on projects, or, for smaller accounts, is the contact for the full account
• Develop presentations for clients relative to project management/program status under the supervision of the team leader
• Keep team(s) appropriately informed and involved in projects
• Identify and secure help on emerging account problems
• Able to articulate and apply agency vision, goals, practice areas and capabilities
• Fully familiar with the communications plans for accounts and understands and track clients’ businesses
• Act as a liaison between client, outside suppliers (graphic designers, photographers, A/V houses, etc.) and, as appropriate, other internal and external audiences (e.g., employees, media, interest groups)
• Communicate with client contacts and others in a professional, positive and appropriate manner
• Generally familiar with the work of other account teams

Professional Skills

• Growing depth and diversity of account experience to provide informed public relations counsel
• Strong understanding of public relations and a demonstrated ability to achieve public relations objectives
• Develop and draft programs materials based on team input
• Oversee and direct media campaigns. Has established relationships with senior print and broadcast journalists
• Capable writer and able to generate a range of materials (e.g., client memos, press releases, speeches, articles, case histories, byliners, backgrounders, op-ed pieces, brochures and collateral materials as well as program proposals, which require minimal editing
• Demonstrate competence at using internal and external research capabilities and in preparing in-depth analyses
• Able to contribute to presentations using internal or external resources
• Balance work load and tasks, communicating effectively with team members to reliably implement assignments on budget and on time
• Demonstrate solid teamwork capabilities while beginning to build supervisory skills
• Efficiently and effectively plan and manage events (e.g., press conferences, media tours, analysts meetings, advocate briefings, etc.) with minimal supervision

PURPOSE

You will lead actuarial valuation and P&L management for the GI business. You will be expected to work closely with the business and senior stakeholders for the general insurance personal lines portfolio.

KEY ACCOUNTAIBILITIES

· Support the CFO in meeting delegated GI Chief Actuary responsibilities

· Lead month-end valuation of insurance liabilities, internal financial reporting, ensuring key movements and deviations from Plan are clearly communicated to key stakeholders

· Lead the regular forecasts, business plan and other ad-hoc forecast exercises for GI business

· Lead MAS reporting and be the key contact person liaising with external Certifying Actuary on actuarial and valuation matters

· Adopt a pro-active approach in anticipating risks in the GI business and highlight them promptly to key stakeholders

· Engage with key functions, such as GI Pricing, Business Intelligence, Underwriting, Finance and Risk to provide insight on performance of products

· Ensure compliance of actuarial processes and models with internal policies

QUALIFICATIONS / EXPERIENCE

· Bachelor’s Degree in Actuarial Science

· 8 to 10 years in building and implementing models, preferably in the insurance industry.

· Strong knowledge about (i) Singapore RBC and other reporting requirements that general insurers in Singapore have to comply with

· Strong programming skills; R, Python or SQL is a plus

· Experience in building technical cost / demand models or other data science projects

KNOWLEDGE, SKILLS & ABILITY

· Strong business acumen in the GI insurance market

· Excellent communication and project management skills

· Strong interpersonal skill

· Ability to present and influence stakeholders on complex ideas

· Willing to be hands-on

· Ability to learn things quickly and have an inquisitive nature on technology

· Support reinsurer selection, regular reinsurance review and annual renewal exercises

· Provide timely updates on status and outcome to relevant stakeholders

· Stay updated of market changes and/or regulatory changes relating to general insurance

Provide support for GI pricing responsibilities in case of GI Pricing Manager’s extended absence to ensure business continuity

Job Description:

-Contribute to planning of trading strategy

-Lead trading P&L improvement activities through P&L analysis and management

-Monitor trading exposures and utilized credit amounts to ensure they are within respective approved limits

-Conduct export control management to ensure its compliance

-Enlighten relevant internal and external regulations to the trading members

-Propose and conduct work process efficiency by use of digital technology

-Conduct appropriate expenses management including subscription fees

-Liaise with Headquarters (ENEOS Corporation in Japan)

-Carry out other duties assigned by Managing Director, Deputy Managing Director as and when necessary

Job Requirements:

-Bachelor or Master degree is of economics, accounting, law etc.

-At least 25 years of relevant experience in oil trading / oil and gas industries

-Have experience in all of operation of oil trading, refinery planning & optimization and managing marine shipping.

-Proficient in MS Office (Excel, Word, Power Point)

-Ability to communicate in fluent English to communicate with colleague and clients well.

-Ability to speak and write in Japanese language is required to communicate with Japanese speaking associates and clients, and to report to headquarter managements in Japan.

-Frequent travel to target areas such as India, Philippine, China (Shandon Province) etc. is required.

-Strong negotiation and analytical skills with a strategic mind

-Meticulous with good communication and presentation skill

-An effective team player who is innovative and forward thinking

Note:

We regret that we will not be able to respond to all applications as only shortlisted candidates will be notified.

Orientation started and introduced all the artiste crews’ members to each other; daily performance gets ready to start performing singing and dancing on the stage from 9pm to 2am.

2. Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

3. Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

4. Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

5. Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

6. Ensuring the overall discipline level among the band members in conforming to rules and regulations.

7. Enforcing discipline and accept zero tolerance.

8. Represent the performing artistes to attend all management meetings.

9. Responsible for the audition, evaluation selection process for all candidates applying for the performing artiste position.

10. Memorize lyrics and routines of song selection for optimal performance standards

11. Interpret music or dance and perform in production.

12. Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

13. Share her stage experience with the other junior artiste.

14. Negotiating contracts and fee, booking venue and handling publicity.

15. Foster and strengthen teamwork.

Main Responsibilities:

1. Oversee financial statements, budgets, cashflow, and implement financial controls within the subsidiary.
2. Develop and implement a risk management framework, and identify and mitigate risks in Shipping Operations.
3. Ensure compliance with financial regulations and accounting standards meet with the Company policies
4. Monitor and analyze financial performance including Ship financial performance.
5. Manage cash flow, working capital, and treasury functions.
6. Manage claims processes.
7. Lead and mentor a team of finance and risk professionals.

Qualifications:

1. Master’s degree in finance, accounting, or related field.
2. Min 12 years’ experience in financial and risk management, preferably in shipping or energy industry.
3. Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills

Job Summary:

• The Contracts Manager is responsible for overseeing the review, negotiation, drafting, implementation and maintaining the contracts within the organization. The Contract Manager will assist to build and sustain excellent client relationships and propose partnership engagement models (primarily legal considerations) for strategic partnerships and collaborations. The Contracts Manager is expected to ensure that contracts are properly executed in compliance with company policies, industry standards, legal requirements, and mitigate risks to our company. The Contracts Manager will work closely with project teams, clients, subcontractors, and suppliers to ensure the successful delivery of marine construction projects on time and within budget. The Contracts Manager also plays a key role in protecting the organization's interests, promoting successful business engagements and conduct periodic contract performance review.

Job Responsibilities:

• Assist Senior Management in formulation of business strategies. Assist to build and sustain excellent client relationships and propose partnership engagement models (primarily legal considerations) for strategic partnerships and collaborations.
• Implements and manages the Contracts Department in all Pre and Post Contracts administration and Pre and Post Tender covering Procurement works.
• Oversees and work with the team on cost planning and preparation of tender submission.
• Oversees the team on invitation for quotations, negotiations, evaluation, recommendation, and confirmation.
• Engage various stakeholders to draft, review, negotiate, and implement contracts for marine construction projects, ensuring accuracy, completeness, and compliance with legal regulations, all terms and conditions are favourable and in alignment with company objectives. This includes analysing contractual obligations, terms of payment, deliverables, and any associated risks.
• Identify potential risks related to contracts and projects, implementing strategies to mitigate these risks.
• Check monthly progress claims.
• Evaluate subcontractor payment claims.
• Attend Client and Project Site Meetings. Meet with Clients and Consultants to discuss project, cost matters and variation orders.
• Collaborate with project managers, engineers, and other stakeholders to ensure contract terms are followed and project milestones are met.
• Monitor project budgets and expenditures, ensuring compliance with contract terms and identifying opportunities for cost savings.
• Provide legal advice and support to functional units including drafting of contracts, negotiation, and contracts documents administration.
• Liaise with internal and external lawyers for dispute resolution.
• Drafting contractual letters to the Clients, Consultants, Subcontractors on Extension of time claims, etc.
• Maintain detailed records of all contract-related activities and provide regular reports to senior management on contract status, risks, and issues.
• Conduct periodic evaluations to assess contract performance, identify areas for improvement, and drive value optimisation.

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, please click to apply. joey.teo(a)bayesrecruitment.com

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318

bayesrecruitment.com EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

Job Highlights

· 5 Days Work Week, Office at Suntec City

· Small company with team work and learning opportunity

· Friendly environment and Work life balance

Job Title: Sales Manager/Executive

Responsibilities:

• Market development for stainless steel, wear plate, high strength steel and silicon steel
• Follow up with the clients for sales
• Offer/negotiate sales price with clients
• Follow up with clients for quotations, offers to achieve orders
• Coordination with purchase department
• Monitoring the market updates and update to the management team
• Generate monthly sales reports
• Experience in E-commerce preferred
• Coordination with operations team and follow up with production status to make sure cargo is produce and ship on time
• Other ad-hoc matters required for the position

Requirements:

• Diploma qualification in related field.
• Experience in steel industries, experience in stainless steel, specialized in steel is preferred.
• Communication in English & Chinese is essential

Salary negotiable with transport & mobile allowances.

Remuneration package is subject to experience & qualification.

Company Profile:

We are steel distributor in Singapore, authorized agent for TISCO, which is the biggest stainless steel mill in the world with full range of stainless steel, 300 series, 400 series, automotive steel , cladding steel for train carriage etc; and sole agent for RS Industry which is one of famous steel heat treatment factory for stainless wear plate, high strength steel, like wear plate 400, 450, 500, 550 and 600; High strength steel, 610 and 710 for automotive chassis, 800, 890, 960, 1100, 1300 for crane arms etc to reduce the self-weight of the product , increase load capacities.

Job Description & Requirements:

Are you driven by a passion for digital marketing, software/platform technology, and corporate account management with sales benefits? Do you excel in a vibrant, growth-focused environment? Join our team as an Account manager in the digital marketing space, where you’ll play a key role in delivering impactful results for our clients. This full-time position, based in the heart of Singapore's CBD at One Raffles (just a 1-minute walk from Raffles MRT), offers an exciting opportunity to contribute to our dynamic team and digital advertising excellence.

Key Responsibilities:

- Develop and maintain strong relationships with corporate clients and prospective customers, nurturing long-term partnerships.

- Prospect, identify and secure new sales opportunities while fostering existing client relationships for ongoing business growth. (Target Leads Provided)

- Conduct market research to understand client needs, craft effective media plans, and develop customized strategies to meet their business goals.

- Deliver persuasive and clear presentations, negotiate contract terms, and close deals to achieve individual and team sales targets.

- Monitor and analyze campaign performance, providing detailed reports and actionable recommendations to clients. (The whole process is fully supported by the company)

- Collaborate with internal teams and external partners to deliver optimal solutions that drive business performance for clients.

Qualifications:

- Bachelor’s degree in marketing, communications, business, or a related field.

- 1 to 2 years of experience in B2B sales/account management or digital marketing is preferred (fresh graduates are also welcome to apply).

- Proven experience with digital advertising campaigns, including Google Ads, social media ads, and programmatic ads, is a strong advantage.

- Excellent communication and presentation skills with a proactive approach to client engagement.

- Strong numerical skills, attention to detail, and problem-solving abilities.

- Familiarity with CRM software and a good understanding of market trends. (Good to have)

- Self-motivated, collaborative, and eager to grow within the digital marketing field.

- Must be proficient in spoken Chinese.

What We Offer:

- Competitive base salary with a generous and stable bonus structure.

- Opportunities for career progression, continuous learning, and professional development.

- A supportive, team-oriented work culture with regular team-building activities and social events.

Are you ready to elevate your career in digital marketing and account management? Apply now and join us on our path to success!

About the role

The APAC Sales team is seeking a proactive and results-driven commercial Manager – Maritime who is excited at the idea of selling a disruptive technology solution in the commodities market and maintaining building on clients’ relationships through renewals, upsells, and cross-sells!

Responsibilities

• Make daily outbound contacts by email, chats, and, most importantly, phone. We want someone not afraid of cold calling or reaching out to senior executives.
• Setting up meetings, interacting with decision-makers, following up on data queries, and pitching value based on a value-based selling approach.
• Maintaining accurate customer and sales information in our internal CRM. We are looking for people with great drive and team spirit, who can multi-task and can offer solutions
• Experience in the shipping, maritime, and/or container
• Work alongside internal teams including pre-sales and research teams to engage existing and new users

Requirements

• Around 3-6 years of working experience in a sales role (exposure to the maritime market would be a strong plus)
• Good English level and great presentation skills with an excellent ability to convince and relate to prospects and clients.
• Experience in Sales selling solutions in the Maritime, Commodities, and/or selling B2B SaaS or data solutions.
• Familiar with and have contacts within the maritime community
• A proactive ‘hunter’ mentality with a strategic mindset
• A team player who always puts the business first with an eye on maximizing you and your team’s long-term gains
• Great attitude and motivation

Overview: The Investor Relations Manager is responsible for managing communication and relationships between the company and its shareholders, investors, analysts, and other key stakeholders. They play a crucial role in representing the company to the investment community and ensuring transparency in financial reporting and communications. The Investor Relations Manager reports to the Investor Relations Head.

Responsibilities:

• Develop and implement the investor relations strategy in alignment with the company's objectives to maximize shareholder value and investor confidence.
• Act as a primary point of contact for investors, analysts, and financial institutions, addressing inquiries, providing information, and managing relationships.
• Prepare and review financial reports, presentations, press releases, and other investor-related communications to ensure accuracy, consistency, and compliance with regulatory requirements.
• Monitor and analyze industry trends, market conditions, and competitor activities to provide insights and recommendations on investor sentiment and perception.
• Organize and participate in investor conferences, roadshows, and corporate events to promote the company and attract potential investors.
• Coordinate earnings calls, investor meetings, and analyst briefings to discuss the company's financial performance, strategic initiatives, and outlook.
• Maintain the investor database, track shareholder ownership, and analyze shareholder profiles to inform investor targeting and engagement strategies.
• Collaborate with internal teams, such as finance, legal, and communications, to ensure alignment and consistency in messaging and disclosure practices.
• Stay abreast of regulatory developments, disclosure obligations, and best practices in investor relations to ensure compliance and transparency.

Qualifications:

• Bachelor's degree in Finance, Business, Economics, or related field; relevant certifications (CFA, IR certification) are a plus.
• Proven experience in investor relations, finance, corporate communications, or related fields, preferably in a publicly traded company or financial services industry.
• Strong understanding of financial markets, accounting principles, and SEC regulations governing disclosure and reporting requirements.
• Excellent communication skills, with the ability to convey complex financial information in a clear and compelling manner to diverse audiences.
• Detail-oriented with strong analytical skills to interpret financial data, trends, and investor feedback.
• Relationship-building skills and the ability to establish and maintain effective relationships with investors, analysts, and other stakeholders.
• Proficiency in investor relations tools and software, financial analysis, and presentation software (e.g., Bloomberg, FactSet, PowerBI).
• Ability to work collaboratively in a fast-paced environment, prioritize tasks, and handle confidential information with discretion.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

Job Summary: The Java Development Manager is a leadership role responsible for overseeing and managing a team of Java developers and the software development process. This role plays a critical role in ensuring the successful design, development, testing, and delivery of Java-based applications and systems, while also collaborating with stakeholders to align development efforts with business objectives.

Key Responsibilities:

1. Team Leadership:Recruit, train, mentor, and manage a team of Java developers.
Foster a collaborative and high-performance work environment.

2. Project Management:Lead the planning and execution of Java development projects.
Define project scope, objectives, and deliverables.
Develop project schedules, allocate resources, and track progress.

3. Architecture and Design:Collaborate with the development team to define system architecture and design for Java applications.
Ensure that software solutions are scalable, maintainable, and meet quality standards.

4. Development and Coding:Oversee and participate in Java application development, including coding, debugging, and unit testing.
Ensure adherence to coding standards and best practices.

5. Quality Assurance:Implement quality assurance processes to ensure that Java applications meet defined requirements and quality standards.
Manage testing efforts and address issues and defects.

6. Technical Guidance:Provide technical guidance and support to the development team, assisting with complex technical issues.
Stay updated on Java technology trends and advancements.

7. Stakeholder Communication:Collaborate with product managers, business analysts, and other stakeholders to understand project requirements.
Communicate project status, challenges, and progress to executive management and project stakeholders.

8. Risk Management:Identify potential risks and challenges in development projects and develop mitigation strategies.
Address and resolve issues that may impact project timelines and objectives.

9. Code Review and Documentation:Conduct code reviews to ensure code quality, performance, and adherence to best practices.
Maintain comprehensive documentation of development processes and codebase.

10. Release and Deployment:Manage the release and deployment process, ensuring a smooth transition of applications from development to production environments.

Requirements:

1. Education: A bachelor's degree in computer science, software engineering, or a related field is typically required. A master's degree or relevant certifications (e.g., Oracle Certified Professional, Java SE Programmer) may be preferred.

2. Experience: A minimum of 5-7 years of experience in Java software development, with at least 2-3 years in a management or leadership role, is typically required.

3. Java Expertise: Strong proficiency in Java development and related technologies. In-depth knowledge of Java frameworks and libraries.

4. Leadership Skills: Strong leadership and team management skills to lead and motivate a Java development team.

5. Project Management: Proficiency in project management methodologies, tools, and techniques for successful project delivery.

6. Communication: Excellent communication skills for effective collaboration with cross-functional teams and stakeholders.

7. Problem-Solving: Strong analytical and problem-solving abilities to address complex technical challenges and make strategic decisions.

8. Quality Assurance: Knowledge of software testing and quality assurance best practices.

9. Risk Management: Understanding of risk assessment and mitigation strategies in software development projects.

10. Agile Methodologies: Familiarity with agile development methodologies (e.g., Scrum, Kanban) is a plus.

The Java Development Manager is crucial in ensuring the successful development and delivery of Java-based software applications. They are responsible for team leadership, project management, and technical guidance to ensure that the software meets quality standards, aligns with business objectives, and remains competitive in the marketplace.

Job Summary: The Product Manager is a key role in product development and management responsible for defining, planning, and executing the product strategy. They serve as the bridge between the development team and various stakeholders to ensure that the product meets customer needs, achieves business objectives, and remains competitive in the market.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals and objectives.
   Define product goals, key performance indicators (KPIs), and success metrics.
2. Market Research:Conduct market research to identify customer needs, market trends, and competitive landscape.
   Use insights to inform product development and enhancement decisions.
3. Product Roadmap:Create and manage a product roadmap that outlines the product's short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market trends.
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document product requirements.
   Create detailed product specifications, user stories, and acceptance criteria.
5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
8. Product Launch:Plan and execute product launches, including coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions.
   Continuously monitor KPIs and adapt the product strategy as needed.
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of product management experience, with a track record of successful product launches and improvements, is usually required.
3. Market Knowledge: Strong understanding of the market, target audience, and industry trends in which the product operates.
4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Manager plays a critical role in driving the success of a product, from concept to launch and beyond. They are responsible for aligning the product with market needs, ensuring its development, and optimizing its performance to meet business objectives and customer satisfaction.

Key Responsibilities

1. Application Development & Solution Architecture

• Lead the end-to-end design, development, and deployment of full-stack application solutions to meet complex business requirements.

• Architect robust, scalable, and enterprise-grade applications using modern frameworks such as React.js, Node.js, Java, and Python.

• Collaborate with business stakeholders to develop Proof-of-Concepts (PoCs) and Minimum Viable Products (MVPs) that demonstrate solution feasibility.

• Ensure seamless integration of applications with tools and platforms, enabling cohesive and efficient workflows.

2. Workflow & Process Automation

• Architect and implement workflow automation solutions to optimize complex business processes and enhance operational efficiency.

• Standardize and lead workflow orchestration strategies across domains like Digital Banking, CRM, Cards, Credit Origination, and Compliance.

• Design and implement automation frameworks leveraging tools like Tosca, Appium, Jenkins, and Jira, ensuring efficiency and scalability.

• Lead multi-country workflow automation rollouts, integrating automated solutions seamlessly across regions.

• Identify automation gaps, develop solutions, and continuously innovate to streamline processes while reducing manual effort.

3. AI/ML and GenAI App Solutions

• Design and implement Generative AI-powered solutions using tools such as Azure OpenAI, Microsoft AI Studio, and Microsoft Copilot Stack.

• Fine-tune and integrate large language models (LLMs) to meet client-specific needs, enhancing workflows and user productivity.

• Develop AI/ML applications to automate and optimize engineering, testing, and data provisioning processes.

• Deliver AI-driven Proof-of-Concepts (PoCs) to showcase the transformative potential of Generative AI in real-world business scenarios.

4. Leadership & Collaboration

• Mentor and upskill teams in workflow automation strategies, application development frameworks, and AI technologies.

• Collaborate with project management to design and implement enterprise-level architecture solutions that align with organizational goals.

• Drive the adoption of best practices, standards, and modern automation techniques across engineering teams.

• Act as a liaison between business stakeholders and technical teams, ensuring alignment with project goals and timelines.

5. Innovation & Strategic Initiatives

• Spearhead digital transformation initiatives by developing solutions that integrate modern technologies like AI, ML, and automation frameworks.

• Innovate reusable workflows, frameworks, and components to accelerate development and automation across projects.

• Research emerging technologies and propose strategies for integrating AI, ML, and hyperscaler cloud platforms like Azure and AWS to meet business needs.

________________________________________

Required Skills & Experience

• Proven experience as an Application Development Lead, Workflow & Process Automation Architect, or Solution Architect.

• Strong expertise in application development frameworks: React.js, Node.js, Java, and Python.

• Hands-on experience in architecting and implementing workflow and process automation solutions with tools like Tosca, Appium, Jenkins, and Jira.

• Expertise in AI/ML and GenAI solutions, with tools like Azure OpenAI, Microsoft AI Studio, and Copilot Stack.

• Experience with hyperscaler cloud platforms such as Azure, AWS, and associated AI tools.

• Ability to design PoCs/MVPs, develop strategies for workflow optimization, and deliver scalable solutions.

• Strong leadership skills, including mentoring, stakeholder management, and driving technology adoption.

• Experience with multi-region workflow automation deployments and enterprise-level integrations.

________________________________________

Nice-to-Have Skills

• Certifications in cloud platforms (e.g., AWS Solution Architect, Azure AI Engineer) or automation frameworks.

• Experience with Kubernetes, workflow orchestration tools, and data engineering.

• Exposure to building AI/ML pipelines or fine-tuning AI models for enterprise solutions.

________________________________________

Educational Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Professional certifications in AI/ML, cloud platforms, or workflow automation tools are a plus.

MOBKOI is a fast-growing mobile company headquartered in London, with offices across central Europe, US and Asia. We use the latest in mobile ad technology to help premium brands effectively reach and engage with their clients & audiences. Bringing to market the most selective site list of premium global and local publishers enabling brands to be selective of where their ads are going to run and thus ensuring brand safety. MOBKOI prides itself on offering full transparency, bespoke creative builds and local market coordination.

We are part of the fast growing, future-facing. The Brandtech Group (formerly You & Mr Jones), working with our group partners in developing the best technology across the globe.

Our Long-term vision is to become the world’s largest platform for contextual full screen mobile advertising. We value direct relationships with brands and are passionate about building them using the latest technologies.

Job Description

The Business Development Manager role consists of helping to define and rollout the Global Publishing offering of MOBKOI together with the Global strategy while informing and supporting the wider team. The Business Development Manager for Southeast Asia will report directly into the Global VP, Publishing and it will have the following responsibilities:

● Working with the Global VP of Supply to build a Business Development strategy for extension, diversification, and management of publisher partnership portfolio (working with premium publishers like SPH, Mediacorp, Condé Nast, Hearst, BBC, Bloomberg, Future PLC, Forbes, Bustle and hundreds more…)

● Building a commercial structure with the VP to strengthen the relationships with key publishers and drive more revenues to our partners

● Growing Mobkoi’s access to premium inventory sources whilst strategically working on developing new opportunities to locally sourced publishers

● Negotiation and management of partnership agreements

● Supporting the Global Sales and Campaign Management teams

● Managing existing and developing new publisher relationships

● Pitching and management of Mobkoi Creative Studio offering

● Working with our key partners to help drive revenue and understand what their capabilities are whilst ensuring Mobkoi teams are kept up to date

● Upkeep and management of CRM to ensure all data is available to teams

● Consistently looking at ways to optimise operational efficiencies and communication between Business development team and internal stakeholders

● Establishing Mobkoi’s position in the market as the go-to supplier for premium creative builds

● Independently working on team projects and business objectives

Key Skills & Competencies

● Minimum of 5 years’ experience in the Digital advertising industry (media agency, client side or digital publisher)

● A strong list of Publisher contacts across the Digital ecosystem

● Programmatic experience

● Highly Motivated to help build the business

● Great attention to detail and ability to work with a large amount of data/information

● Ability to work under pressure with tight project deadlines

● Strong time management skills

● Excellent communication skills (email, phone, video calls)

● Ability to present ideas in a clear, cohesive way

● Personable character, ability to build rapport with Publishers, as well as internal stakeholders

● Confident communicator

● Good working knowledge of Microsoft office suite, Excel is a must

Behaviours

● Dedication and commitment to achieving results

● Persistence and proactive approach to work

● Passionate about the digital ecosystem

● Trusted and transparent team player

● Strategic thinker

● Driven and energetic about career growth

Interested candidate, kindly email your resume along with your availability and expected compensation to [email protected].

Purpose of the Position

Responsible for executing timely credit reviews of all counterparties and financial institutions, and for sanctioning appropriate credit limits to each party. Issue independent quantitative and qualitative risk assessment of counterparties across commodities and of concerning transaction structures, consequently, recommend appropriate credit limits.

Scope

The incumbent reports to Credit Risk GM and will support the team by monitoring and reporting on credit exposure status, investigating excesses and overdue of all outstanding deals to the GM and management on a timely basis. The incumbent may have supervising responsibilities.

Responsibilities

1. Credit Risk Management (50%)

• Generate and issue to relevant parties the required reports on a regular basis (daily, and quarterly basis).

• Build and maintain effective working relationships with all business divisions by providing proactive support, clear and consistent communication, as well as timely sharing of relevant and/or critical information.

• Advise business divisions in structuring of transactions by incorporating appropriate risk mitigation tools that are aligned with the company's risk margin to optimize risk-reward ratio.

• Keep abreast with the latest market developments. Develop and manage relationships with key counterparties and financial institutions, through participation of appropriate stakeholder meetings.

• Be responsible for implementing credit policies/operating procedures on a companywide basis, in alignment with MC's and RTMl's internal standards.

• Act as point of contact for all insurance related issues, including negotiating for policy terms, for insured limits and premiums.

2. Operational Support/Projects (20%)

• Be aware and comprehend current processes of Mitsubishi Corporation's internal policy and its applications.

• Support Credit Risk GM by proposing and/or initiating necessary proposals in best practices for credit risk management that may apply to RtMI and Global RIM.

• Whenever necessary, support the GM to review the present internal credit policy and system, propose and upon approval, execute changes that can enhance credit risk integration efforts with other existing company systems such as the commodity trade risk management system (CTRM), accounting system (SAP), etc.

• Harmonize the existing credit policy and system (including consolidated global data) with Mitsubishi Corporation's existing policy and systems.

3. Liaising with other departments (20%)

• Communicate and liaise with other departments e.g. Legal and Compliance, Trade Operations and Finance and Accounting for day-to-day credit risk related activities.

• Support the credit team in RTMC by sharing best practices and knowledge

• Actively participate in the CTRM build out. i.e. credit functional inputs and testing.

4. Supervising junior staff, subordinate (10%)

• Conduct mentoring duties with the aim of transferring to junior officer knowledge of executing transactional tasks related to credit risk.

Experience

• Relevant experience in credit risk management for commodity trading houses/ financial institutions of 10 to 15 years.

• At least 4-6 years of experience in relevant industry sectors related to commodity trading will be advantageous.

• Experience with supervising/ mentoring a small team of junior subordinates will be advantageous.

Knowledge, skills and abilities

The incumbent must have proficient knowledge in the following areas:

• Requirements on Credit Risk management policies for the commodity trading business (such as flow of international trading, VaR, MtM, L/C, B/L, B/C, Export Control (STC), other relevant Internal Control, including the fundamentals of sanction checks.

• Requirements on Business Operations for the commodity trading business (such as flow of international trading, L/C, B/L, B/C, Export Control (STC), other relevant Internal Control

• Operational requirements on trade contracts for the commodity trading business

• Anti-money Laundering (AML) and Know your Customer (KYC) policies

• Understanding of Credit Risk and Compliance Issues, including understanding of Credit Rating Models and its rationale.

• Adequate knowledge with ISDA/CSA, TOB and derivatives instruments

• Adequate knowledge with trade finance structured products instruments

• Be resourceful and able to surface relevant financial and geopolitical information independently

• Have experience in evaluating profiles from emerging geographical business environments, e.g. such as China and India etc

Personal Attributes

The incumbent must demonstrate the following personal attributes:

• Be able to work under high pressure, remain calm and methodical.

• Be a collaborative and communicative team player.

• Be able to prioritize high volume of workload.

• Be meticulous and pay high level of attention to accuracy and details.

• Have initiative and work with little or no supervision.

• Be honest, trustworthy and respectful.

• Possess cultural awareness and sensitivity and be flexible to change.

Environment/Working Conditions

• The candidate is based in an Office Environment but will be expected to travel for business purposes.

• The candidate has to manage a number of projects at one time.

• The candidate is required to multi-task and prioritize assignments accordingly

Job Summary:
We are seeking an experienced professional with a strong IT infrastructure background to manage and govern the User Acceptance Testing (UAT) environment. The role involves ensuring environment reliability, orchestrating user testing activities, and onboarding applications into the UAT environment.

Key Responsibilities

• Oversee UAT environment lifecycle, ensuring reliability, data refreshes, and issue resolution.
• Coordinate user testing activities, manage testing schedules, and liaise with multiple stakeholders.
• Onboard new systems/applications to the UAT environment by collaborating with infrastructure and application SMEs.
• Monitor dependencies, resolve conflicts, and report progress to senior management through dashboards.

Skills and Experience Required

• Strong IT infrastructure background with experience in environment management.
• Knowledge of application architecture and UAT processes.
• Proven ability to coordinate across technical teams and manage testing schedules.
• Strong problem-solving, stakeholder management, and reporting skills.

Qualifications:

• Bachelor’s degree in IT, Computer Science, or related field.
• Minimum 3+ years of experience in infrastructure management, IT operations, or UAT environment governance.

EA License: R1873481

Company EA License: 11C4879

SUMMARY

You will be responsible for all aspects of treasury risk management, including liquidity management, cash flow forecasting, foreign exchange, interest rate risk management, collateral management and margining.

THE ROLE

Maintain an exhaustive map of collateral posting requirements across clearers, exchange traded platforms, OTC counterparts and shareholders.

Lead and evaluate optimal hedging strategies to maximize liquidity and funding efficiency.

Develop stress test scenarios to assess the impact of margining on company’s liquidity.

Manage one Collateral Management Analyst.

Monitor and analyse daily margining flows based on Front Office positions and market price movements, ensuring transparency and timely management and statutory reporting.

Manage daily margining arrangements and maintain strong relationships with collateral owners, relationship banks, and counterparties.

Design and implement a best-in-class commodity trading collateral framework, focusing on (i) Workflow optimization and (ii) Automation of manual tasks.

Produce and distribute detailed reporting and analytics, including monthly executive presentations and ad hoc support for company’s subsidiaries.

Collaborate within Treasury teams (FX, Margin management) to ensure high performance and alignment with overall business objectives.

Work with Middle Office and Finance to ensure standardization and reconciliation to ensure data coherence.

REQUIREMENTS

Bachelor’s Degree

7-10 years of experience in commodities trading/ utilities market/ commodities bank as a treasury/ collateral management/ middle-back office

Strong knowledge of commodities/ utilities markets, particularly in dealing with exchanges such as ICE, CME, EEX.

High level of numeracy and advanced Excel skills including spreadsheet building and VBA.

Proficiency in Python and SQL coding.

Familiarity with Bloomberg, Power BI, and PowerPivot with knowledge of quantitative analysis is advantageous.

about the job

• Leadership and Coaching: Mentor and guide Relationship Managers to enhance their sales capabilities, deepen product knowledge, and strengthen client management expertise.
• Business Development and Growth: Lead initiatives in client acquisition and business expansion to grow the bank's Priority Banking and wealth management portfolios.
• Performance Management: Deliver regular updates to senior management on team productivity, client satisfaction metrics, and revenue performance.
• Strategic Planning: Develop and implement business strategies to achieve organizational goals, drive market penetration, and strengthen client relationships.

skills and experience required

• Minimum of 5-8 years of experience in wealth management, Priority Banking, or a similar client-facing role.
• Strong leadership and coaching skills with a demonstrated ability to manage and motivate teams.
• Excellent interpersonal and communication skills for building strong relationships with clients, team members, and stakeholders.
• Comprehensive knowledge of financial products, including investment instruments, wealth management solutions, and risk management tools.

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Manager and invite talented individuals to join us in our mission.

Job Description:

• Responsible for the full experience of HR functions across (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within a private education institution.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Our client is a local-based company and a value-added solutions partner specializing in cutting-edge technologies in the AI and IoT sectors.

• Identify key stakeholders in the commercial real estate and office building sectors, such as property developers, building owners, and facility managers.
• Formulate and execute sales strategies to enhance market reach for smart workspace solutions.
• Keep abreast of industry trends, advancements in building automation technologies, and competitor activities to uncover new opportunities.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 4 years of B2B sales experience in Building Automation industry.
• In-depth knowledge of building automation systems and related technologies.
• Good communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a leading multinational technology company.

Job Responsibilities:

• Partner with various cross-functional leads across Marketing, Sales, Partnerships, and Communications to ensure alignment and collaborative thought partnership in development and execution of direct advertiser and agency marketing programs
• Directly lead cross-functional initiatives, work with broad cross-functional internal teams to ensure tracking of stakeholder-dependent readiness plans including reporting key milestones status, risks and contingency planning and issue escalation as necessary
• Anticipate bottlenecks, balance business objectives and needs versus technical and operational constraints and adjudicate between internal stakeholder groups to resolve blocking issues
• Manage information cadences and processes, including status updates to executive leaders, escalations and mitigations and overall documentation management
• Partner with internal stakeholders to inspire and educate on available programs, opportunities and materials
• Work closely with Data Science and Analytics teams to determine return on investment and measure efficacy of programs, developing insights to develop new and/or improve existing processes
• Effectively manage complex projects across multiple program management, engineering, product and marketing organizations
• Draft and adapt program materials, communications and collateral for various stakeholders, audiences, channels and markets.

Job Requirements:

• Bachelor’s degree in business, Communications, Marketing, or related field
• 5+ years of experience in advertising, marketing background from tech or agency environment.
• Prior marketing program /sales experience preferred
• Data sufficiency, comfortable getting familiar with new software in order to develop reports with actionable insights
• Experience managing budgets both for individual activations and on a larger scale
• Skilled at drafting decks and communication material for internal and external audiences
• Strong operational background - bringing teams and functions together to increase efficiency.
• Comfortable working with a global team spread across multiple time-zones and an understanding of regional nuances, previous experience with global activations a plus
• Ability to handle the pace and ambiguity that comes with working in a start-up environment
• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
• Self-starter, comfortable prioritizing work streams and communicating these priorities to leadership and stakeholders in various functions and geographies.
• Strong knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Our client is a leading multinational technology company.

The main function of a non-IT program manager is to plan, direct, or coordinate activities in such fields as engineering, research and development, financial systems and product roll-out, etc or any other non-IT based project.

Job Responsibilities:

• Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities.
• Present and explain proposals, reports and findings to clients.
• Work with Systems Program Managers (SPM) and Systems Analyst (SA) across multiple programs to support the needs of the business.
  * Identify opportunities in existing processes to streamline and standardize processes
  * Assists with the development of standards, and applies these to track, monitor, report, resolve or escalate issues.
  * Effectively managing, developing, and training the larger team on new processes
  * Ensuring that all processes used by the global team are thoroughly documented, and regularly improved.
  * Conducting and sharing results from service and operation performance reviews.
  * Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations.
  * Systematically interprets user problems and identifies solutions and possible side effects.
• Consult or negotiate with clients to prepare project specifications.

Job Requirements:

• Bachelor's degree in business administration or a related field.
• Min 4-5 years end to end project management experience
• Strong knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
• Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
• Strong knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.
• PMI or PMP certification preferred.
• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

The Service Manager is accountable to ensure a seamless, efficient, and effective end-to-end implementation and execution of assigned ITIL processes.

Your key tasks

• Act as the single point of contact for one or more customers for IT Outsourcing (ITO) and Application Management Services (AMS) in the existing Avaloq SaaS Center, Platform operations and AMS L2, L3 Organizations
• Ensure the delivery of ITO & AMS services according to the Service Level Agreements (SLAs) contracted to our customers
• Regularly update, review or re-define SLAs with the customers
• Responsible of the external and internal communication in case of major incidents
• Coordination of internal departments in order to favour a quick solution and subsequent remediation actions
• Report regularly on the services’ status to the customers and to the Avaloq  Management Team
• Supervise the implementation of the Service Management processes and proactively initiate actions, required to maintain and/or improve the service level
• Keep an effective communication with the customer and the account managers, facilitating the communication flow between the customer and Avaloq
• Contribute to the increase of the customer satisfaction, through the internal “Voice of the Customer” portal
• Ensure tickets/requests raised contain the required documentation and follow defined SDLC processes
• Ensure clear representation and consistent communications internally and externally.
• Collate, prepare and submit/present defined KPIs and Statistics.

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.