As a manager, you will ensure that your diverse portfolio of international and local clients receive the same level of excellent service and client care. You will proactively manage and take responsibility for the compliance aspects of your client companies and provide a full range of company secretarial services. In addition, you will train, supervise, guide and coach your team-mates to provide exceptional services.

Requirements:

· At least 8-12 years of relevant corporate secretarial managerial experience

· Must be CSIS / ICSA qualified.

· Experience working with a diverse portfolio of private and listed companies across various industries.

· Adept at handling multiple projects independently with excellent planning skills

· Adopt a positive leadership approach towards empowering and coaching team members.

· Strong communicator with stellar people management skills.

· Keen passion for change and continuous improvement.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

38

The Audit Manager manages a portfolio of engagements to provide assurance and audit support services, delivering high quality audit services. You will provide leadership on audit and assurance engagements, with a focus on financial services clients which includes engagement planning, execution and finalisation of an audit and assurance engagements and leading the team to handle such engagements. You will be fully accountable for the engagements and will be tasked with ensuring that the engagement process against budget and timeline is closely monitored.

You will develop and maintain long-term client relationships, with a focus on business development. You will review and provide key technical expertise to ensure the quality of audit work performed is compliant with professional and regulatory standards and requirements. You will also undertake a role in professional development activities such as training, staff recruitment and performance management.

Key Roles & Responsibilities

• Identify client’s business and key risks
• Analyse the impact of changing business environment on client’s business
• Implement and provide input to engagement plan
• Perform assurance engagements in compliance with professional standards, AML/KYC, MAS regulatory reporting and related compliance areas.
• Propose resolutions to accounting and auditing issues
• Review information accompanying the assurance report in accordance with applicable framework
• Identify areas for personal development to improve work performance
• Facilitate effective communication within the cross functional and culturally diverse team
• Lead and coach junior team members to achieve technical competency and efficient performance
• Identify ethical conflicts in the work environment

Job Requirements

• Degree in Accountancy, preferably with a recognised professional qualification
• 7 to 10 years of relevant work experience, preferably from an international accounting firm
• Must have experience working on financial services engagements, i.e., insurance, banks, payments, asset and wealth management, etc.
• Must have experience working on regulatory audits, preferably on Singapore engagements
• Experience in building/setting up a new team/function would be advantageous
• Excellent communication skills to work effectively and efficiently across all levels
• Good understanding of corporate governance, regulatory compliance, audit standards and accounting principles
• Possess positive “can do” attitude to challenges and the agility to multitask effectively across competing priorities

We are looking for a highly motivated and experienced Fleet Digitalization and Systems (Manager/Senior Manager) for one of our global shipping clients. You will be responsible for overseeing the implementation, integration, and optimization of digital technologies and systems on our client fleet of vessels. This role will focus on driving the digital transformation of fleet systems, leveraging telematics, fleet management software, IoT solutions, and data analytics to improve fleet performance, reduce costs, and enhance operational efficiency. The ideal candidate will have at least 10 years of experience overseeing technology-driven initiatives within the maritime industry, including for ship management and/or Fleet IT.

Responsibilities

· Evaluate and implement new technologies relevant to vessel performance such as IoT systems, predictive maintenance, and remote monitoring systems. Oversee the entire deployment process from conceptualization to execution.

· Work closely with the PMS Manager and IT team to ensure existing systems (e.g. planned maintenance system, vessel reporting) are reliable, up-to-date, and able to meet business needs. Identify, evaluate and implement upgrades to drive performance improvement.

· Establish robust data collection mechanisms to gather insights into vessel performance, fuel consumption, maintenance needs, and environmental impact. Utilize data-driven insights to optimize vessel performance, improve fuel efficiency, and reduce emissions.

· Manage technology providers, negotiate contracts, evaluate vendor performance, and ensure that the selected solutions meet the organization's needs and provide a strong ROI.

· Ensure that all technology implementations comply with maritime regulations, industry standards, and safety requirements.

· Stay abreast of industry trends and innovations to ensure that PIL remains at the forefront of maritime technology.

· Lead and provide guidance to team members, fostering a culture of innovation, collaboration, and continuous learning.

Qualifications

· Bachelor's degree in Computer Science, Information Technology or Marine Engineering.

· Minimum of 10 years of experience overseeing technology-driven initiatives within the maritime industry, including for ship management and/or Fleet IT.

· Deep understanding of maritime operations, vessel systems, and regulatory requirements, with experience in vessel digitalization, automation, and remote monitoring technologies.

· Familiarity with Bassnet or similar fleet management systems is essential.

· Proficient in a wide range of digital technologies relevant to fleet management, such as IoT sensors, data analytics platforms, fleet management software, predictive maintenance systems, cybersecurity protocols, etc.

· Proficiency in data analysis tools and techniques to extract actionable insights from large volumes of data generated by vessel sensors, performance metrics, and operation records.

· Strong project management skills with a track record of successfully leading technology projects from inception to completion, within budget and schedule constraints.

· Proficiency in data analysis tools and techniques to extract actionable insights from large volumes of data generated by vessel sensors, performance metrics, and operational records.

· Knowledge of maritime regulations and compliance standards related to digitalization initiatives, ensuring that all technological implementations adhere to regulatory requirements.

To apply, please send your CV [email protected].

We regret that only shortlisted candidates will be notified.

We are recruiting for a multinational developer-owner-operator of real estate products and services across the property value chain. They are listed on the Main Board of SGX and has multiple real estate asset classes in residential, retail, commercial & business parks, industrial & logistics as well as hospitality. The Group has businesses in Southeast Asia, Australia, Europe and China.

As part of the Group Strategy and Planning team, you will be responsible in conducting macroeconomic, real estate, corporate finance research and analysis. You will be adding value by helping to generate actionable insights that deliver value to stakeholders. This role provides exposure to real estate across asset classes and geographies, and analytics in a business context and provides interaction with senior management, internal and external parties.

You will be responsible in preparing and presenting research briefs on topics impacting real estate investment and strategy decision making, including global and regional / country macroeconomic outlook, real estate sector fundamentals and business competitive research.

You will help to deliver calibrated and thoughtful market commentary for the Group’s annual management and board strategy discussions, leadership conferences and external audience, working with business units, help formulate house Views that map out investment, business model and product development implications.

Requirements:

You have a bachelor’s or Master’s degree in Economics, Real Estate, Business Administration or Finance with strong record of academic achievement with at least 5 years of relevant experience in economic, real estate or equity research. Job title and seniority will commensurate with the years of relevant experience.

You possess strong and structured analytical and written skills, ability to connect the dots between market research to business implications, intellectual curiosity, deep sense of ownership and strong attention to detail.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R1109270

]KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Job Description

KPMG Tax Services assists organisations with their tax compliance obligations and in enhancing their commercial value through tax planning, and incorporating tax strategies into an overall business strategy. Globalisation of businesses must be managed with international know-how and perspective. Through an in-depth understanding of our multinational clients' businesses and industries, KPMG Tax Services helps our clients identify tax-related challenges and opportunities.

The successful candidate will be:

• Advising clients on projects such as mergers and acquisitions, cross border transactions, corporate restructuring, initial public offerings, tax due diligence, tax rulings, tax incentives and tax risk management n the Infrastructure, government and healthcare, industrial manufacturing, consumer and retail industry
• Providing clients with tax efficient solutions which take into consideration sound knowledge of our clients’ businesses.
• Providing assistance and coordination for regional and/or global projects in various industries.

The ideal candidate should:

• Possess at least 5 - 8 years of relevant working experience in local corporate tax and/or international tax advisory
• Possess an accreditation by SIATP will be an added advantage.
• Possess a University degree and/or post-graduate qualification in Accounting, Finance, Business or Law.
• Have an outward-looking, people-oriented personality with great communication skills as well as an analytical mind, to work effectively in a team.
• Be strongly driven and committed to deliver cutting-edge solutions for our clients in a wide spectrum of industries.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Company Overview:
EastBridge Partners is an independent private equity firm headquartered in Seoul and Singapore, focusing on mid-market growth capital investments and buyout opportunities in Korea and Southeast Asia.

Industry:
Venture Capital and Private Equity Principals

Position Title:
Office Manager – Administration Manager

Job Description:
We are seeking a full-time, on-site Office Manager for our Singapore office. The Office Manager will be responsible for managing daily administrative tasks, providing office support, overseeing office equipment maintenance, and performing accounting data entry.

Qualifications:

• Eligibility: Open to Singapore Citizens or Permanent Residents (PR) only; work visa sponsorship is not available.
• Education: Bachelor’s degree in Business Administration or a related field.
• Experience: Minimum 3 years of relevant experience as an administrative assistant or in a similar role
• Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint) with a minimum of 5 years of experience.
• Language: Fluent in English.

Responsibilities:

• Manage daily administrative operations and provide comprehensive office support.
• Oversee the maintenance and repair of office equipment.
• Deliver general administrative support to leadership and teams, handling sensitive and confidential information.
• Coordinate multiple calendars and ensure efficient scheduling of meetings.
• Manage procurement of office supplies and conduct equipment maintenance as necessary.
• Assist with ad hoc projects, including the organization of year-end parties and company outings.
• Exhibit strong organizational skills, multitasking abilities, attention to detail, and problem-solving capabilities.
• Perform any additional tasks as assigned by management.

Work Hours:
Monday to Friday, 9:00 AM to 6:00 PM

Start Date:
Employment is anticipated to commence in January-February 2025.

Contact Information:
Email: [email protected]

Note: Apply online here or send resume to the admin email address. Please do not call or email the company directly.

Company’s Profile

Julian Grey’s client, a Public Accountants and Chartered Accountants firm in Singapore that provides a full range of professional services.

Key Responsibilities

· Advise on tax-efficient operations, investments, and financial transactions while ensuring accurate tax compliance.

· Handle tax audits, liaise with authorities, and mitigate tax-related risks.

· Monitor tax law changes, analyze impacts, and update strategies and policies.

· Lead and mentor a team, ensuring quality in tax advisory and compliance.

· Collaborate with clients and advisors to resolve complex tax matters.

· Track tax administration progress and prepare revenue forecasts.

· Support special projects like tax restructuring and international tax planning.

Requirements:

· Bachelor’s degree in Accountancy, Finance, or a professional qualification (e.g., ACCA, CPA/CA).

· Accredited Tax Professional with SCTP in Income Tax; GST accreditation is an advantage.

· Minimum of 5 years of relevant business tax experience, preferably in a public accounting or audit firm.

· Strong technical tax knowledge, including corporate tax, GST, and tax policy development.

· Experience in managing complex and sizable tax engagements.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Adelphe @ 93825955

Shortlisted candidates will be notified

Adelphe Peok

Reg No. R1981957

Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company’s Profile:

Julian Grey’s client, a Public Accountants and Chartered Accountants firm in Singapore that provides a full range of professional services.

Key Responsibilities:

• Manage and develop client relationships to ensure high levels of satisfaction and retention.
• Oversee management of accounts payable, accounts receivable, and general ledger; prepare financial statements and reports; ensure timely closing procedures.
• Develop annual budgets with senior management and provide financial forecasting and variance analysis to support strategic decision-making.
• Manage GST reporting, tax submissions, and compliance with statutory requirements.
• Monitor cash flow, optimize accounts receivable and payable cycles, and maintain banking relationships to ensure sufficient liquidity.
• Establish robust internal controls to protect assets and improve accounting processes for greater efficiency and accuracy.
• Perform financial analysis to inform business strategies and assist department heads in managing costs effectively, leading special projects when necessary.

Requirements:

• Bachelor’s degree in Accounting, Finance, or a related field. Accreditation from a recognized professional accounting body such as ACCA (Association of Chartered Certified Accountants), CA (Chartered Accountant) Singapore, or CPA Australia is required.
• Minimum of 5 years of experience in public accounting, with at least 2 years in a management role.
• Strong understanding of SFRS (Singapore Financial Reporting Standards), tax planning, and compliance requirements in Singapore.
• Proven ability to manage multiple client engagements simultaneously.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and team members.
• Strong analytical and problem-solving skills.
• Proficiency in accounting software and Microsoft Office Suite.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Adelphe @ 93825955

Shortlisted candidates will be notified

Adelphe Peok

Reg No. R1981957

Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Measure project performance to identify areas for improvement

. Knowledgeable in both Software/ Application and Infrastructure

· Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.

· Must be able to work as an individual contributor.

. Good Communication and leadership skill

• To supervise and coordinate the activities and work of the Junior Captains and Captains
• To supervise a station and ensure that standards are maintained at all times
• To personally coach, train and develop the F&B service team members to ensure good food and beverage knowledge, sequence of service delivery
• To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets
• To continuously collect feedback from guests and report it back to the Management
• Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
• Contribute to meet and maximize the monthly revenue budget for the respective outlet
• Execute outlet operations including food and beverage promotions, customer service and inventories
• Lead the Front of the House staff in training the following: restaurant standards, wine service and customer service
• Assist F&B Management in monitoring labor, inventory
• Monitor the performance of outlet service staff. Supervision duties include; delegating responsibilities, scheduling, coaching and correcting, evaluating, interviewing, training and mentoring of staff
• Maintain Restaurant inventory, cleanliness, food rotation and menu consistency
• Responsible for training team members for their responsibilities during all meal periods and events
• Assist the F&B Management in all kitchen efforts, staffing and inventory controls as assigned
• Assist in the execution of the strategic plan including forecasting, budget management, profit and loss accountability, cost control and inventories
• Conduct inventory for par levels of food, beverage and paper supplies. Assist in establishing methods for inventory control and adhere to purchasing procedures
• Ensure proper maintenance, cleaning and operation of the outlet and service equipment
• Perform all other duties assigned by the Manager

Requirement:

• 3 years of experience in banquet servicing is preferred

POSITION : FINANCE MANAGER

Finance Managers oversee the financial operations of our branch office in Singapore. Monitor ourcompany’s finances and produce financial reports. Work closely with management to develop and implement strategies and plans to achieve the company’s long-term objectives.

Main tasks:

· Maintaining financial records

· Managing budgets

· Analyzing balance sheets to help make decisions on where to allocate funds

· Supervising accounting personnel

· Training employees on finance-related matters

· Preparing tax returns

· Financial planning, budgeting, and forecasting

· Ensuring the company's investments are sound

Qualification requirement:

Proven knowledge of financial analysis and strategy

· MBA, BA OR BSc,

· 10 years of professional experience at the similar position

· Excellent verbal and written communication and presentation skills

· Fluent in Mandarin is a must as industry-specific (Chinese base company)

· In-depth knowledge of financial reporting standards, tax regulations and industry legislation

· Analytical skills

· Attention to detail

· Interpersonal skills

· Negotiation skills

TO APPLY:

Interested candidates to send their applications including a CV, a cover letter direct to [email protected] by 18 December 2024.

· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Organize the management of contracts with vendors and suppliers by delegating responsibilities and discussing anticipated outcomes.

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Assess the performance of the project in order to pinpoint areas that can be improved.

. Knowledgeable in both Software/ Application and Infrastructure

· Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.

· Must be able to work as an individual contributor.

. Good Communication and leadership skill

• Investigating and resolving production issues related to Oracle Tuxedo middleware platform
• Troubleshooting technical issues reported by customers
• Developing scripts for verifying the correct operation of integrations
• Performing data imports/exports and maintenance of third-party integrations
• Designing and developing distributed applications using Oracle Tuxedo middleware platform
• Writing efficient, scalable, and reliable code in programming languages such as C, C++, Java, or COBOL to implement application logic
• Configuring and managing the Oracle Tuxedo environment, including setting up application servers, managing resources, and optimizing performance
• Collaborating with cross-functional teams, including business analysts, system administrators, and database administrators, to gather requirements, design application architecture, and ensure seamless integration
• Developing and maintaining documentation for applications, including code comments, technical specifications, and system configurations
• Performing unit testing, debugging, and troubleshooting to ensure the applications meet functional and performance requirements
• Conducting performance tuning and optimization of Oracle Tuxedo applications
• Keeping up to date with the latest Oracle Tuxedo platform updates, technologies, and best practices in distributed application development
• Providing technical support and guidance to other team members and stakeholders
• Participating in code reviews and ensuring adherence to coding standards and software development best practices
• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Proven experience in developing distributed applications using Oracle Tuxedo middleware platform
• Strong proficiency in programming languages such as C, C++, Java, or COBOL
• Familiarity with middleware concepts, distributed computing, and service-oriented architecture (SOA)
• Experience in performance tuning and optimization of Oracle Tuxedo applications
• Knowledge of database systems and SQL
• Excellent problem-solving and debugging skills
• Strong communication and teamwork skills
• Ability to work independently and manage multiple priorities in a dynamic, deadline-driven environment

About the Role

Our influencer proposition covers the full spectrum of influencer work, from celebrities all the way to business professionals or micro-influencers, and you will be directly responsible for the ideation, project management and execution of influencer marketing campaigns across this spectrum for our wide range of consumer brands.

We are looking for a inspired social & influencer marketing fanatic who understand the role Influencers play in Asian culture and help our brands to partner with these creators to communicate with our audiences.

We need someone who is social native and thinks influence-first, engrained in social culture and always on top of the latest channels, formats and trends where influencers, celebrities KOL’s dominate our feeds. You will champion the role Influencers play in social society and understand the power, and responsibility, to communicate, shape and support our audiences in both exciting and -importantly- ethical ways to make real impact.

Influencer Relationship Management will play an integral role in your experience, and working with influencers to co-create content to a brief is second nature.

As social becomes even more integral to full funnel strategy for client, social-selling has become more integral than ever. A social campaign execution manager who has experience in influence-first social-selling, whether its working with a creator-economy built brand, influencer branded products, TikTok shop direct sales or affiliate program development, experience showcasing real result is now a must for any modern brand.

What You’ll Do

• Responsible for the day-to-day running of influencer campaigns, from identification and implementation, overseeing and reporting.
• Actively contribute to the Influencer strategy: recommend objectives, targets, action plan, calendar and budget
• Recommending & executing social-selling and affiliate-marketing strategy to showcase results for clients.
• Aligning and collaborating with media, PR, social, brand activation, digital and all other stakeholders – internal and external to deliver best in class campaigns for our clients.
• Identifying and nurturing client appropriate talent opportunities and nurturing relationships to help deliver the influencer program for clients.
• Maintain and build and successful client relationships with the team, selling in ideas and content streams in quick turnaround and high-pressure situations.
• Be able to present creative and sell content solutions to internal stakeholders and new and existing clients.
• Responsible for managing the influencer database and ensuring this is kept up-to date.
• Stay up-to-date with cultural/social trends and customers’ views and attitudes.
• Assists in the development of and participation in promoting our influencer offering across the business.
• Supports on additional projects as required – such as new business pitches, market reviews and competitive trends.

What You’ll Need

• Passion for influencer marketing with a minimum of three years’ experience in the field of social & influence (Either B2B or B2C)
• Be able to demonstrate experience in building consistently productive relationships.
• A recognition of the cultural nuance of marketing across Asia Pacific with experience in some markets outside of your own.
• Deep-rooted & organic understanding of social trends and newest influencers, contributing content yourself to help your understanding of content creation mechanics and follower of relevant social news & trends.
• Have used Influencer & social tools & tech.
• A creative outlook with the ability to achieve the full potential from projects, keeping abreast of and utilising new industry developments and technology.
• Some experience of integrating social media & influencer in a multi-channel campaign activity.
• Self-motivated, action-oriented and ambitious with a positive "can-do" attitude
• Optimistic & excited to contributed to the future influence across APAC
• Proud to put Asia’s experience in social selling on the global map.

This role offers an excellent opportunity for an experienced Transfer Pricing professional, who is client service focused, highly organized and detail oriented, to play a key role in the growth of the Tax business unit. A key member of the management team, your role is pivotal to client experience, to accelerating team success and to overseeing the transfer pricing portfolio for our financial services clients.

Responsibilities

• To advise clients on their Singapore and international tax affairs by helping them understand the pricing implications of goods and services between related parties, as well as providing advice on tax implications of deals.
• Help clients comply with transfer pricing rules and plan comprehensive tax and transfer pricing strategies through the use of Organisation for Economic Cooperation (OECD) guidelines’ and Singapore transfer pricing guidelines’ methodologies.
• Work with our international clients to understand their business model and plan their transfer pricing policies in line with their business models.
• Undertake functional analysis interviews, benchmarking studies and analysing the clients’ issues for transfer pricing documentation purposes.
• Advise planning opportunities to our clients based on the OECD and Singapore TP Guidelines.
• Coordinate with the Mazars global network firms on client issues.
• Project manage regional and/or global transfer pricing projects.
• Manage projects in relation to transfer pricing audits and regional TP projects.
• Working with staff, peers and partners on the delivery of transfer pricing solutions and strategies to multinational clients in the financial services sector in Singapore and globally.
• Lead a team and the process for the functional analysis, industry research and benchmarking studies and to apply information to assess client’s position and develop effective approaches accordingly.
• Lead the team and the process for the advice and preparation of transfer pricing policies and documentation.
• Able to review, provide recommendations on agreements and/or documents of clients for compliance and risk mitigation purposes
• Able to assess and identify (cross business line) business development opportunities, whilst managing transfer pricing engagements.
• Build strong external and internal relationships with clients, networks, teams and across other services.
• Involved in any other ad hoc projects and related tasks as and when required.

Requirements

• Degree in law, finance, tax, accounting or relevant discipline
• Motivated, self- driven and ambitious professionals with at least 5 to 10 years of Transfer Pricing experience preferably in the Asia-Pacific and/or Europe Region and from a professional services firm.
• Preferably with experience in dealing with TP matters with Financial Services Clients and/ or Financial Transactions.
• An SCTP accreditation would be an added advantage.
• Strong leadership, interpersonal and communication skills.
• Familiar with OECD and Singapore TP guidelines.
• Strong delivery management, enforcement of timely execution and on time delivery.
• Proven leadership, project management and analytical skills.
• Proven communication skills, including spoken and written English and Mandarin (an added advantage), and ability to work across all levels.
• Strong team player.

The Logistics Operations Executive is responsible for managing logistics activities and ensuring smooth operations across shipping, inventory management, and customs clearance. This role involves direct communication with suppliers and customers to ensure timely and accurate delivery of products.

Key Responsibilities:

• Logistics Recordkeeping: Maintain accurate records of logistics activities, including shipping, inventory, and delivery schedules.
• Inventory Management: Oversee inventory levels, ensuring stock accuracy and coordinating with suppliers to meet product demand.
• Shipping Procedures: Manage and coordinate the shipping of products, ensuring cost-effectiveness and timely delivery.
• Freight Forwarding & Customs Clearance: Work with freight forwarders to facilitate efficient transport and ensure all customs clearance procedures are followed.
• Customs Permit Declarations: Prepare and submit customs permit declarations to ensure compliance with regulations.
• Communication with Suppliers & Customers: Maintain clear and timely communication with suppliers and customers to resolve any issues and ensure smooth operations.

Requirements

Qualifications:

• Be a Singapore Citizen or Permanent Resident.
• Be a mid-career individual (aged 40 and above) seeking to transition to a new career path or role.
• Have a background in logistics, supply chain management, or related fields, with transferable skills and a strong interest in the relevant industry.
• Strong communication and interpersonal skills.
• A willingness to learn and adapt to new challenges in a dynamic environment.
• Proficiency in English (both written and spoken).

Skills & Competencies:

• Logistics Recordkeeping: Solid understanding of logistics documentation and record management to ensure accurate and efficient operations.
• Singapore Customs Regulations and Compliance: Knowledge of Singapore’s customs regulations and compliance requirements for smooth import and export operations.
• Hands-On Experience with Logistics Software (TradeNet): Proficiency in using logistics and trade management software, particularly TradeNet, to facilitate customs declarations and document management.
• Communication Skills: Strong verbal and written communication skills to effectively liaise with suppliers, customers, and internal teams, ensuring clear and timely information exchange.

Eligibility for Mid-Career Pathways Programme:

• Singapore Citizen or Permanent Resident.
• Aged 40 and above, with an interest in transitioning to a new career in logistics.
• Duration of the Programme from 21 November 2024 to 27 August 2025.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Social Media Operations Specialist

(4-5 months maternity cover)

As the social media Operations Specialist, you will help build and execute the social media strategy, initiatives, and projects for the world's largest technology company. Working with the Local and Regional Program Manager, you will support all things social — from always-on content and social-led campaigns to influencer activations and event amplification — by leading the day-to-day operations as well as content development and community management for the brand channels. As a social media strategist, project manager and community manager, you will wear many hats. Thus, the ability to analyze trends and situations quickly and pivot effectively is as critical to this role as deep audience understanding to build long-term strategies and plans.

Role:

• Support social marketing activities for the Singapore market, both always-on content, community management and campaigns
• Working closely with and partnering Program Manager, lead social media content strategy, and development, including editorial calendar, copy review and publishing for the Singapore markets
• Liaise with internal stakeholders and agencies to source assets, including images, videos, copy and design
• Be the filter for the Singapore market, ensuring regional programs are optimised for the local market
• Build and manage strong relationships with Creators in Singapore throughout various verticals to increase authentic advocacy and brand love
• Support the Program Manager in performance reporting, social media audits and competitive analyses

You:

• Degree in Business, Communications, or Marketing preferred, or equivalent industry experience
• 7+ years of experience in tech, marketing or related industry
• A passion for social media and content development
• Ability to communicate effectively – in written and verbal forms – in English
• A strategic and creative thinker who is able to navigate around an always-on social landscape
• Solid project management experience
• Proficient understanding of social media analytics
• Experience with a social media publishing tool like Sprinklr
• Ability to bring order and attention to detail to complex stages of each project
• Prior experience with communicating with local and geographically dispersed stakeholders to deliver clear instructions and messaging
• Passionate about working as part of a larger team to deliver a common goal

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

The Critical Response Operations team provides 24/7/365 management for the most sensitive, multi-domain, novel issues impacting our business. We serve as the coordinators uniting Ops efforts across high-priority events and key business priorities, including elections IPOCs (Integrity Product Operations Centers), unplanned geopolitical crises, and developments likely to have out-of-scale implications for Meta integrity systems.

Our mission is to integrate all necessary Operations activities to effectively mitigate, prepare for, respond to, and recover from critical events and crises, continuously enhance the company’s comprehensive approach to response management, and protect our communities during the world’s most acute moments.

We are looking for Critical Response Ops team member who has a passion for quickly understanding the depth and breadth of emerging risks cross-platform, as well as demonstrated project management experience to identify the right risk problem statement/s, determine the appropriate Ops, Policy and Product levers necessary to mitigate the risk/s, and engage the responsible stakeholders required for a comprehensive solution. As the successful candidate, you will thrive in ambiguity, operate with grace under pressure, enjoy close collaboration with cross-functional partners, and are always searching out new knowledge and expertise.

Responsibilities

• Serve as primary Global Response Operations single-threaded-owner for planned and unplanned critical events, such as Planned election Integrity Product Operation Centers, Unplanned geopolitical crises/triggers, Planned new Product launches, etc
• Provide 24/7/365 crisis support for the most sensitive, multi-domain, novel issues impacting our business, including but not limited to: End-to-end management of pre, during and post critical event mitigation efforts, including dynamic prioritization, cross functional coordination, logistics and staffing
• Deliver risk scoping and problem solving for nuanced, emerging or ambiguous issues: - Provide initial assessment of potential on-platform integrity risk posed by Product, Policy, Operational developments and/or external triggers, in partnership with stakeholders - Intake related leadership and XFN asks and craft solvable problem statements and design quick-turn operational solutions to mitigate/prepare for said issues
• Craft communications that provide cross-org/company visibility into coordinated critical event management efforts
• Document, deliver, and implement post critical event feedback to reinforce clear ownership and accountability while anchoring on continuous improvement, improved ways of working, and operationalizing lessons learned
• Continuously maintain stakeholder relationships across Global Response Operations, Strategic Response Policy, Global Response, Public Policy, etc.
• Continuously contribute to team knowledge management and training needs
• Please note this is a 24/7 on-call role and that some late night, weekend and holiday work will be required on a shift basis

Minimum Qualifications

• 4+ years experience in crisis, risk and/or trust and safety management
• Project management and problem-solving experience
• Experience engaging with diverse stakeholder partners to achieve common goals
• Experience prioritizing multiple functions and incoming asks in real-time
• Knowledge of global current events, including geopolitical developments and how resulting behaviors may manifest on social media platforms
• Adept at operating in dynamic, ambiguous situations, developing creative solutions in the absence of established protocols.
• Strong communication skills, demonstrated experience influencing across functional boundaries and/or globally and ability to context switch across different problem areas
• Strong aptitude for understanding and contextualizing operational workflows

Preferred Qualifications

• Previous experience in an Operations function/role

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No. 1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/.

Role Description

Reporting directly to our Chief Product Officer, the Head of Operations owns the vision and execution of all back-office operations within the organization: listing, ground, viewing, along with client success and customer service. The Head of Operations leads one of the two largest teams in the company, currently made of 20 people and forecasted to grow to 30-50 over the next 24 months. The Head of Operations hires, trains and grows all levels of the Operations function and leads the design, development, and implementation of the organisation, processes, and internal software tools allowing the Operations function to keep on scaling with an ever-improving efficiency and satisfaction. Over time, the internal tools and capabilities developed by the Head of Operations are expected to be commercialised, making the Head of Operations become the general manager of a true profit-center, or “a start-up within the start-up”.

Duties & Responsibilities

Strategy & Operations

• Along with the rest of the executive team, define ambitious goals for the company and translate them into actionable plans and targets for the operations team;
• Take full ownership of the Operations targets and drive the entire Operations team to deliver on or beyond them;
• Get on the ground, analyse data and capture weak signals to define the direction of the operations function, always in the consumer’s favour;

People Management

• Design the future organisation of the operations function and work with your managers and recruiters to fill the roles with the right talents;
• Set performance management standards, evaluation criteria, and career paths for your team members. Promote high potentials and groom them into becoming future leaders;
• Identify training needs and develop training programs to grow your team;

Projects and Product

• Develop an ambitious roadmap to improve and scale systematically the operations functions;
• Lead and/or sponsor cross-functional projects such as offshoring, new Saas roll-out, new organisation, etc;
• Own the product roadmap of the Operations function, whether if it is developed with low-code tools or from scratch, with in-house or outsourced software engineers.
  

Ideal Candidate

This is a role for you if you are a product-driven people leader. You are a naturally people person who is extremely organised and who finds joy in building beautiful reliable mechanics. You are grounded and know how to get things done quickly and efficiently. You have a keen eye for details and quality and are constantly looking to exceed the current standards. You are looking for the next step in your career in which you can bring together people management, product development and, in the longer run, a commercial component.

Requirements

• Bachelor's Degree from a top-tier university;
• 4+ years experience in a technology-driven environment, including 2+ years in leading teams;
• High analytical and problem-solving abilities;
• Detail-oriented enough to produce documentation for senior stakeholders;
• Demonstrated success in managing complex, cross-functional projects;
• Highly structured and organised with the ability to build systems from scratch;
• Demonstrated success in building software products, either as an internal client or as a product manager.

You Get

• Central office: WeWork office near Lavender, Bendemeer, and Farrer Park MRT;
• Swimming pool and gym access: access to our office swimming pool and gym;
• Cutting-edge equipment: MacBook Pro, Jabra headset, fully integrated CRM, and more;
• Quarterly town halls: Quarterly town halls including company-wide physical gatherings;
• Team lunch budget: Quarter budget for team bonding lunches or dinners;
• Bi-annual performance and salary reviews: giving all the opportunity to progress fast;
• Corporate health insurance: with HSBC Life, including hospitalisation, general practitioners, TCMs, specialists and dental consultations.
• 100 amazing “Professional fire makers” as colleagues: Experience a fast-paced, innovative tech startup culture, collaborating with a team of talented and upbeat "Sunshine" colleagues who bring positivity and energy to work every day;
• Impact: Opportunity to make an impact by guiding people through one of life’s biggest financial decisions, buying or seller a home.

Recruiting Process

Ideal length: 2 weeks

If your application is selected:

1. Interview 1 - Video Call: Introductory call with our People & Culture Director
2. Interview 2 - Video Call: Introductory call with our CPO
3. First case to be prepared at home
4. Interview 3 - Physical: Case presentation with our VP of Sales
5. Second case to be prepared at home
6. Interview 4 - Physical: Case presentation with our CEO + CPO
7. Reference Check
8. Welcome aboard!

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No. 1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/.

Role Description

Reporting directly to our Chief Product Officer, the Director of Operations owns the vision and execution of all back-office operations within the organization: listing, ground, viewing, along with client success and customer service. The Director of Operations leads one of the two largest teams in the company, currently made of 20 people and forecasted to grow to 30-50 over the next 24 months. The Director of Operations hires, trains and grows all levels of the Operations function and leads the design, development, and implementation of the organisation, processes, and internal software tools allowing the Operations function to keep on scaling with an ever-improving efficiency and satisfaction. Over time, the internal tools and capabilities developed by the Director of Operations are expected to be commercialised, making the Director of Operations become the general manager of a true profit-center, or “a start-up within the start-up”.

Duties & Responsibilities

Strategy & Operations

• Along with the rest of the executive team, define ambitious goals for the company and translate them into actionable plans and targets for the operations team;
• Take full ownership of the Operations targets and drive the entire Operations team to deliver on or beyond them;
• Get on the ground, analyse data and capture weak signals to define the direction of the operations function, always in the consumer’s favour;

People Management

• Design the future organisation of the operations function and work with your managers and recruiters to fill the roles with the right talents;
• Set performance management standards, evaluation criteria, and career paths for your team members. Promote high potentials and groom them into becoming future leaders;
• Identify training needs and develop training programs to grow your team;

Projects and Product

• Develop an ambitious roadmap to improve and scale systematically the operations functions;
• Lead and/or sponsor cross-functional projects such as offshoring, new Saas roll-out, new organisation, etc;
• Own the product roadmap of the Operations function, whether if it is developed with low-code tools or from scratch, with in-house or outsourced software engineers.

Ideal Candidate

This is a role for you if you are a product-driven people leader. You are a naturally people person who is extremely organised and who finds joy in building beautiful reliable mechanics. You are grounded and know how to get things done quickly and efficiently. You have a keen eye for details and quality and are constantly looking to exceed the current standards. You are looking for the next step in your career in which you can bring together people management, product development and, in the longer run, a commercial component.

Requirements

• Bachelor's Degree from a top-tier university;
• 6+ years experience in a technology-driven environment, including 3+ years in leading teams;
• High analytical and problem-solving abilities;
• Detail-oriented enough to produce documentation for senior stakeholders;
• Demonstrated success in managing complex, cross-functional projects;
• Highly structured and organised with the ability to build systems from scratch;
• Demonstrated success in building software products, either as an internal client or as a product manager.

You Get

• Central office: WeWork office near Lavender, Bendemeer, and Farrer Park MRT;
• Swimming pool and gym access: access to our office swimming pool and gym;
• Cutting-edge equipment: MacBook Pro, Jabra headset, fully integrated CRM, and more;
• Quarterly town halls: Quarterly town halls including company-wide physical gatherings;
• Team lunch budget: Quarter budget for team bonding lunches or dinners;
• Bi-annual performance and salary reviews: giving all the opportunity to progress fast;
• Corporate health insurance: with HSBC Life, including hospitalisation, general practitioners, TCMs, specialists and dental consultations.
• 100 amazing “Professional fire makers” as colleagues: Experience a fast-paced, innovative tech startup culture, collaborating with a team of talented and upbeat "Sunshine" colleagues who bring positivity and energy to work every day;
• Impact: Opportunity to make an impact by guiding people through one of life’s biggest financial decisions, buying or seller a home.

Recruiting Process

Ideal length: 2 weeks

If your application is selected:

1. Interview 1 - Video Call: Introductory call with our People & Culture Director
2. Interview 2 - Video Call: Introductory call with our CPO
3. First case to be prepared at home
4. Interview 3 - Physical: Case presentation with our VP of Sales
5. Second case to be prepared at home
6. Interview 4 - Physical: Case presentation with our CEO + CPO
7. Reference Check
8. Welcome aboard!

Develop, maintain and measure Expeditors' world-wide activity with your customer(s). Manage all aspects of our relationship to grow revenue and deliver exceptional customer service, including local and global alignment with our execution teams and the customer(s).

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business. ]
• Create and communicate a global strategic business plan in alignment with the customers' and Expeditors' company goals.
• Penetrate customers' organization structure at all levels, developing relationships beyond the main point of contact at all locations.
• Focus on product & GEO diversification by owning, being accountable for, and management of your sales pipeline to ensure you deliver revenue growth for Expeditors.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Ensure global visibility and collaboration across Expeditors network (strategic updates, KPI's, service deliverables and initiatives).
• Follow our established bid process and engage key stakeholders so they are aware of, and actively supporting your efforts.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Ensure yields are managed and in line with company expectations with regular review either in SAS (CAM-GAM accounts), or through BI portal (LAM accounts).
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & customer account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related AM measurements including the engagement of corrective measures when applicable.
• Travel when necessary.
• Regular 1:1 meetings with CRDM with expectations review

About Company:
The company headquartered in Singapore since 2012 and focuses on identifying and managing investment opportunities in Southeast Asia, including corporate and real estate investments and asset management. Our client oversees funds sponsored by both Japanese public and private institutions and is involved in diverse investment and financing projects across the region​.

Job Description:
- Responsible for the new and on-going monthly, quarterly, annual and ad hoc investor reporting and ensure timely delivery of the same.
- Prepare quarterly notices e.g. capital account statement, distribution, net asset value and returns calculation and track investors equity position. Respond to regular and ad hoc investor requests.
- Coordinate capital calls, capital returns and redemptions.
- Prepare internal quarterly portfolio summary information, responsible for analyses and produce Fund-level business plans within reporting timelines.
- Involved in fund-level portfolio models that track actual and forecast financial event, project performance scenarios and calculate internal rates of return, distributions and promotes, etc. Improve models and data analysis as necessary.
- Perform on-going monitoring and review of the Fund’s covenants and compliance including risk management, insurance, governance, tax and filing.
- Support on-boarding new investors, preparing for investors due diligence, investors audit and compliance co-ordination.
- Provide administrative support to investor group meetings.
- Provide regulatory support such as managing MAS licensing, reporting and conduct requirements.
- Monitor AML and sanctions check.
- Maintain and update compliance manuals.
- Assist in monitoring outsourcing arrangements, including updating outsourcing registers.
- Assist in the planning and execution of Compliance Monitoring Program and prepare reports to management/stakeholders.
- Assist in the conduct of in-house training.
- Maintain client's database.

Job Requirements:
- Possess minimum Diploma/Degree or similar qualification
- At least 3 - 5 years of related working experience in fund operation and/or administration
- Proficient in Microsoft Office Application
- Preferably knowledgeable in investment funds
- Proficiency in Mandarin or Japanese is plus point, to communicate with Mandarin and Japanese speaking counterparts.

Compensation:
- Working location: Raffles Place, Singapore
- Working hours: 8am - 5pm / 9am - 6pm
- Variable bonus

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Descriptions:

• Conduct site inspections for bus shelters to verify compliance with guidelines.
• Input data for bus shelter records.
• Provide operational assistance to the team when required.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

The role of the Customer Program Manager will focus on supporting the Strategy/Operations & COS leader of APJC CX.

The role’s primary focus will be on driving business performance and running the business. To be successful in this role you will have strong business acumen, interpersonal and communications skills and excel at working across a dynamic team to help drive CX strategy and priorities with a strong understanding of the services/SW businesses.

• Act as a Critical point of contact and Business partner across CX, Sales, Finance.
• Institutional knowledge of Services, Financial & Operations Management > 6 years.
• Detailed understanding of the services portfolio and impact to Financials.
• Detailed understanding and governance of a P/L for CX APJC including, but not limited to bookings, revenue, margin.
• Detailed understanding and governance of Services Bookings forecast (renewals, new); representing software and services in Sales and CX forecast calls.
• Monitor progress on joint CX and ISS Plans and Targets to resolve issues and response to asks and highlight priorities where necessary.
• Develop and maintain strong relationship with Software and Sales leadership to collectively drive AOV growth across the region.
• Drive critical KPI (operational, financial, customer centric) related to Services/SW within the theatres which aligns with the success of the One Operating model.
• Oversight and execution of the operational and financial levers to help APJC CX deliver to its FY25 financial plan on a quarterly and annual basis.
• Build rigour around customer interlocks/QBR and proactively drive service delivery governance and stakeholder management.
• Deep dive into SW ATR by theatre with the renewals, sales and theatre leaders to improve adoption, leading to lower attrition and higher renewal rates.

Who You’ll Be:

We are seeking an candidate who is known for Operational Excellence. The ideal candidate will excel at understanding Operations, financial and program management. You will have a bias for action and accountability. You will be passionate about ensuring we drive value for our customers and our shareholders. You will ensure that the value creation from our employees is delivering the highest value for our customers as well as the individual’s career.

This role is an internally facing role and cross functional. It is fast paced, action orientated and constantly evolving. You will need and want to embrace change and ambiguity, iterating the approach as you test and learn.

Minimum Requirements:

• Minimum 12 years’ experience in Operations, financial and program management – including but not limited to the creation of business cases and the deep understanding of the CX P/L.
• Experience in understanding the SW/Services and program management.
• Minimum 5 years’ experience in APJC.
• Deep understanding of Cisco’s Portfolio across Product and Services.

Additional Requirements:

• Experience in Cisco’s Portfolio across Sales and CX.
• Extensive experience in operations and managing complex organizations.
• Experience in Customer Experience, Service Delivery and Customers Success.
• Strategic thinker with operational mindset.
• Excellent executive verbal and written communication skills, and experience presenting to Executive level (preferably board level) audiences internally and externally.
• Ability to influence and articulate business requirements through concise messages.