Our client is a leading multinational Social media company.

Job Responsibilities:

• Review operational issues and determine if a technology (product) solution is required or a process correction needs to be made. Identify opportunities to improve business practices and drive internal process improvements.
• Track and report on operational performance for the global team and conduct data analysis regularly to identify trends and areas of improvements.
• Run daily standup meetings and monitor and manage daily customer support tickets for prioritization and triage.
• Assist in creating Business Review content for leadership meetings.
• Ensure the team adheres to established processes and protocols while staying informed about any updates or changes. Proactively highlight any deviations that affect our quality of support both internally and with vendors.
• Identify and address any roadblocks or issues that may impact operations
• Update status page for product issues when needed
• Support daily hand-over activities between different regions
• Coordinate with the team and prepare regional monthly meeting content
• Coordinate customer notifications on expiring API product version Projects
• Document learnings and share operational insights to cross-functional teams.

Job Requirements:

• Bachelor’s degree or equivalent with min 2-4 years of experience providing operations support in a technical environment with strong understanding of Operational Metrics and Key Performance Indicators to measure success of a team.
• Demonstrated creative problem-solving approach and experience in using data visualization technologies to help drive business insights.
• Experience in building advanced SQL queries and dashboards to find operational trends and root cause by dice and slicing data.
• Customer-oriented mindset with demonstrated understanding and empathy
• High attention to detail, with an ability to execute standard workflows while also adapting appropriately to business and process changes when necessary
• Demonstrated ability to multitask and prioritize in a fast-paced environment
• Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
• Excellent verbal and written communication skills and demonstrate attention to detail

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Job Description:

POSITION OVERVIEW : Operations Compliance Lead

POSITION GENERAL DUTIES AND TASKS :
Years of Experience

At least 10-12 years’ experience in IT operations in a data warehouse / analytics environment with knowledge on compliance and/or has experience completing one audit cycle.

Position Summary / Project Description

Operations Compliance Lead is to ensure the IT operations planning and execution meets the service levels agreements and audit compliance requirements.

Role and Responsibilities

He will understand the operational process from systems administrations to application management and support. He will plan and provide guidance on ensuring that all project, migrations, and support processes are align and compliance with organizations operation and security policy.

He focuses on setting goals and priorities and on mentoring and coordination as well as providing technical leadership while aligning with organizations policy.

He will represent the operation team in the management for any audit, compliance or governance forum.

He possesses strong leadership and communication abilities and is able to set realistic goals and implement appropriate plans to guide the team toward achieving those goals. He is able to address multi-faceted issues effectively and in a collaborative manner including across departments.

Govern IT processes and policies

Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems.
Align system administration with overall strategic IT service direction and business needs.
Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives.
Anticipate internal and/or external business challenges and/or regulatory issue.
Develop policies, procedures, and controls to ensure system security and compliance.
Lead the team during audit and/or compliance investigation to ensure all processes are able to meet company policies and governance.
Be aware of any new policy, governance or guidance required from the organization or government.

Optimise Systems Performance and Continuous Improvement

Recommend process, product or service improvements, resource optimisation and cost savings initiatives.
Recommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvement
Optimise / Automate processes to achieve higher efficiency and more sustainable operations
Evaluate current processes and update for any changes or new direction from the organization

Manage Teams

Oversee team management including budgets, forecasting, work allocations and staffing
Develop staff through ongoing coaching, mentoring and career discussions
Define common goals, direction and accountability among staff
Drive effective performance management practices within department in accordance with company policies and procedures

Requirements / Qualifications

-Degree in Computer Science, Computer Engineering

-Minimum 10-12 year working experience in system operations compliance and management areas.

-At least has experience being audited or familiar with any standards (e.g. ISO, ITSM)

-Highly-motivated self-starter who will undertake all activities to the highest professional standards

-Must be cloud certified

-Good in-depth understanding of data warehouse concepts, data profiling, data verification and advanced analytics techniques

-Experience in managing a team in project implementation or support is a must

-Certification in IT operation management is preferred

-Possess prior hands-on experience with technologies such as Informatica, .NET & MS-SQL database, Oracle, BI tool (OBIEE or Tableau) & any messaging technologies

-Good interpersonal skills with the ability to work with different groups of stakeholders

-Exposure to hospital information / clinical systems is an added advantage.

About Us:

We are a leading Singapore based multi-family office managing the wealth of a number of ultra-high-net-worth (UHNW) families. Our team is dedicated to providing customized solutions across investments and risk management, family governance, wealth transfer planning, strategic support for family businesses and philanthropy. We are seeking an additional operational associate with a technical background to support us in growing from a small to a medium-sized enterprise and as we implement a new efficiency enhancing software. This is a unique opportunity to contribute to a dynamic and fast-growing industry in Singapore.

Key Responsibilities:

Maintain client positions:

• Booking daily traded and non-traded positions for our clients within our portfolio management system.
• Ensure prices of positions are implemented for client investment holdings on a timely and accurate basis.
• Perform daily and weekly reconciliations of our system to bank statements.
• Liaise with banks and investment funds to verify documentation and data.
• Liaise with the Investment team to maintain data integrity of the system.

Produce client investment reports:

• Prepare accurate and timely reporting of client holdings across both public and private market positions as well as for the whole portfolio.
• Be the centre of competence and owner of your client report – responsible for proactively addressing all related questions.

Analyze investment positions using analytical tools such as PowerBI and Artificial Intelligence:

• Use data in the system to analyze asset allocation, drivers of investment performance and projections of cashflows which can be reflected in client reporting.
• Build customized reports and dashboards in our new software system that clients can use to understand the performance of underlying investment holdings and of the whole portfolio.
• Help to design repeatable AI prompts and then leverage these prompts on our internal data to improve the efficiency of operational work.

Support in trade and fund subscriptions:

• Resolve trade settlement issues with banks in a timely manner.
• Organise and manage filing of subscription documents and investment contracts.

Required Qualifications

• Bachelor’s Degree – in a quantitative field is a plus
• At least 1 year(s) of working experience in the related field is required for this position, ideally within wealth management, private banking, or family office environments.
• Strong proficiency in Microsoft Office Excel and Microsoft PowerBI
• Familiarity with generating useful prompts for AI is a plus
• Strong analytical and detail-oriented aptitude; a high degree of accuracy is required.
• Strong organizational skills and a commitment to operational excellence, with an eye for process improvement and risk management.
• Technologically savy. Understanding of digital architecture, software platforms and their implementation is a plus.

---

What We Offer:

The opportunity to work within a growing organization, with the ability to shape and influence the business’s future.

A collaborative and dynamic work environment, offering opportunities for professional growth and development.

Exposure to the investment world across asset classes ranging from public equities to private credit to alternative assets such as fine wine.

The Bloomberg Network Operations team is responsible for managing and supporting one of the largest private networks in the world. As a part of this team, you will maintain, support and develop the Bloomberg network, which is integral to the success of the company. The team ensures our customers have 24/7 access to the network in order for them to run their business successfully. You will provide reactive support to customers’ networking issues as well as proactive project work to ensure our network maintains its position at the leading edge of network design and low latency delivery of data to our customers.

What’s the role?

We are looking for a hands-on, technical Team Leader to oversee the Network Operations team based in Singapore. You will join a tight-knit group of engineers who are not just passionate about technology, but keen to pursue complex problems from analyzing packets to troubleshooting networks. You will also partner with a talented, approachable team with diverse backgrounds to collaborate with colleagues around the world. You will be a critical point of contact between Network Operations and various internal partners to improve the quality of technical and telecommunication services provided to our customers.

We’ll trust you to:

• Show leadership, direction and motivate a team of enthusiastic representatives who are accountable for installation and support of network connectivity and data distribution across APAC
• Conduct evaluation and career development of team members
• Handle team schedules and enforce department policies and procedures
• Function as escalated support and vendor escalation for all our network related matters affecting both internal and external customers
• Analyze, fix and deliver solutions for complex network issues
• Provide technical assistance and training to other IT support teams
• Assist with implementation, installation and advancement of software/hardware (routers, switches, servers)
• Plan and develop network management systems and design efficient workflows
• Keep up with technology changes being deployed within Bloomberg Networks
• Suggest and drive continuous improvement of operation procedures, documentation and diagrams
• Develop relationships with vendors and internal/external customers to understand network requirements while maintaining availability requirements
• Contribute to policies and procedures to make the department more productive and efficient

You’ll need to have:

• A bachelor's degree or higher in a relevant data technology or financial field, or equivalent professional work experience
• Demonstrated continuous career growth within an organization
• Excellent written and verbal communication skills in English
• 3 years of experience with direct or indirect leadership experience including people management, mentoring team members or leading global network projects
• 8+ years of experience in providing support and maintenance of a global network using various proprietary & third-party platforms, from a variety of vendors including Juniper, Cisco, and Linux (Red Hat) in order to ensure clients have access to a network at all times
• Setting up and troubleshooting connectivity of Stock Exchanges Globally (SGX, JPX, HKSE, ICE, etc,) and Cloud connectivity
• Good technical knowledge with demonstrated leadership qualities including the ability to motivate and influence others, lead by example and actively suggest innovative ideas
• Comprehensive experience in forming strong relationships across functionalities and business units
• Ability to deal directly with global customers, technical teams and product developers
• Networking Degree, or similar industry standard networking or server qualifications (e.g. CCNA, JNCIA, or Unix) or relevant work experience
• Practical experience with Juniper/Cisco routers, switches, LAN, WAN and dynamic routing protocols (BGP, OSPF, MPLS)
• Experience in project management, business skills and product knowledge
• WAN experience with leased line connectivity
• Experience with network projects, troubleshooting, planning installations and adhering to strict timelines

We’d love to see:

• Experience with software programming, scripting and reporting
• Experience with network security and firewall platforms
• Understanding of financial markets and underlying technologies in data
• Knowledge of Data Center builds and design fundamentals
• Experience with handling connectivity issues for customers, financial markets and exchanges

We are looking for a driven Operation Associate to be part of our passionate team in driving the growth of our Wealth Product Team within the Financial Technology infrastructure.

You will be responsible for assisting in the end-to-end Wealth Products Operation matters, which includes:

• Process and oversee the subscription and redemption requests of different products, including receiving, confirming and booking of the requests.
• Provide utmost support to clients across multiple communication channels including email, instant messaging tools and other social platforms
• Assist in end-to-end User Acceptance Testing (UAT) phases for new features of the trading platforms and applications.
• Work with the relevant stakeholders to enhance operational efficiency and implement a comprehensive and user-friendly trading platforms.
• Support change management efforts including but not limited to establish and update of relevant SOPs, enhance customer experience and ensure operational workflows that align with the regulations.

Requirements:

• Bachelor’s degree in Banking/ Finance/ Business Management or related fields.
• Min 1-2 years relevant experience in financial products operations
• Knowledge of investment management operational processes and requirements.
• Proficient in Microsoft Office like Excel, PowerPoint
• Ability to speak/read Chinese to liaise with mandarin-speaking clients and review relevant documents in Chinese.
• Proactive, detail-oriented and strong communication skills.
• Ability to work in a fast-paced environment.
• Knowledge in Blockchain /Crypto is a plus

About Company:
The company headquartered in Singapore since 2012 and focuses on identifying and managing investment opportunities in Southeast Asia, including corporate and real estate investments and asset management. Our client oversees funds sponsored by both Japanese public and private institutions and is involved in diverse investment and financing projects across the region​.

Job Description:
- Responsible for the new and on-going monthly, quarterly, annual and ad hoc investor reporting and ensure timely delivery of the same.
- Prepare quarterly notices e.g. capital account statement, distribution, net asset value and returns calculation and track investors equity position. Respond to regular and ad hoc investor requests.
- Coordinate capital calls, capital returns and redemptions.
- Prepare internal quarterly portfolio summary information, responsible for analyses and produce Fund-level business plans within reporting timelines.
- Involved in fund-level portfolio models that track actual and forecast financial event, project performance scenarios and calculate internal rates of return, distributions and promotes, etc. Improve models and data analysis as necessary.
- Perform on-going monitoring and review of the Fund’s covenants and compliance including risk management, insurance, governance, tax and filing.
- Support on-boarding new investors, preparing for investors due diligence, investors audit and compliance co-ordination.
- Provide administrative support to investor group meetings.
- Provide regulatory support such as managing MAS licensing, reporting and conduct requirements.
- Monitor AML and sanctions check.
- Maintain and update compliance manuals.
- Assist in monitoring outsourcing arrangements, including updating outsourcing registers.
- Assist in the planning and execution of Compliance Monitoring Program and prepare reports to management/stakeholders.
- Assist in the conduct of in-house training.
- Maintain client's database.

Job Requirements:
- Possess minimum Diploma/Degree or similar qualification
- At least 3 - 5 years of related working experience in fund operation and/or administration
- Proficient in Microsoft Office Application
- Preferably knowledgeable in investment funds
- Proficiency in Mandarin or Japanese is plus point, to communicate with Mandarin and Japanese speaking counterparts.

Compensation:
- Working location: Raffles Place, Singapore
- Working hours: 8am - 5pm / 9am - 6pm
- Variable bonus

Your Key Responsibilities

• Demonstrate in-depth technical capabilities and professional knowledge in your functional area of overall supply chain planning. Demonstrate ability to quickly learn new processes and uncover new offering that may assist current customer base.
• Provide mentoring and motivate diverse client engagement teams by delivering constructive on-the-job coaching to team members, while fostering an innovative and inclusive team-oriented work environment
• Drive high-quality work within expected timeframes and on budget. Monitor progress, manage risk and ensure clients are kept informed about progress and expected outcomes.
• Build relationships with client personnel and deliver quality client services. Strive to assist our clients uncover additional areas of opportunity and manage the business development process.
• Understand EY and its service lines and actively assess what the firm can deliver to serve clients.

To Qualify for the role, you must have

• Tertiary qualification in bachelor’s degree or master’s degree focusing on engineering, supply chain, and/or business
• Minimum 10 years of professional experience in a strategic or operations planning/consulting role.
• Bring your expertise, focusing on a supply chain demand and supply planning, to assist clients achieve a fully optimized value chain.
• Proven leadership qualities and track record for building and managing a team towards achieving operational KPIs.
• Excellent organisation skills; project management skills will be advantageous.
• Exceptional interpersonal, team-building,and communication skills.
• Demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.
• Commitment to personal and professional growth.
• Sense of responsibility to self, team, and client.
• Proven experience effectively prioritising workload to meet deadlines and work objectives.
• Drive, tenacity, client focused and results oriented.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing

industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to

develop your career in a dynamic organization.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you

bring to our business.

We also offer you:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, strategy and transactions and consulting services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

Job Description & Requirements

The primary role of the Manager / Assistant Manager, Operations is to provide support to the General Manager and any other persons or companies assigned, in a professional and timely manner.

Meticulous and insightful, this individual possesses excellent communication, negotiation, leadership and people management skills, and is able to work with fellow partners, management and colleagues to execute events within tight schedules and stipulated budget.

This individual must be flexible in terms of job scope and work hours to meet the demands of our fast-paced and dynamic organization. The ideal incumbent will have a cheerful disposition, impeccable personal grooming, is highly independent, resourceful and takes initiative, and has effective communication, time management, planning and organizational skills.

Job Responsibilities

• Define types and scale of the projects, propose a suitable venue, and develop event layout and seating plans
• Maintain good relationship with all stakeholders and source for new stakeholders when required
• Liaise and negotiate with all stakeholders, balancing cost efficiency and optimum performance for the events
• Create and propose profit and loss budget for different project profiles
• Oversee and develop operation plans from the start to the end of the events, including contingency and risk management plans
• Coordinate with vendors such as transportation, accommodation, production, ticketing agent and venue to ensure adherence to event plans, budget and ensuring everything runs smoothly and accurately
• Oversee and manage event expenditure within events budget, liaise with finance on invoicing and payment matters to ensure timely settlement
• Manage and liaise with artiste management on the requirements for the events
• Manage all escalated customer enquiries, requests and feedback promptly and professionally
• Comply with various event’s policies and procedures to ensure that they are within government rules and regulations
• Manage a team of 3-4 members in the operation department and tasking them to different projects
• Evaluate latest technology trends that can be leveraged to spur innovation in events and customer experience
• Recommend measures to improve processes, always strive to do better and adopt best practices
• Resolve all project issues and deviations to ensure that projects are executed as planned
• Review project deliverables to ensure that they adhere to event plans
• Explore and manage all other projects within the team such as exhibition, merchandise and customer experience programs
• Support ad hoc projects as directed by the General Manager

Job Requirements

• Possess at least a Diploma with specialization in Events Management, Mass Communication or Project Management preferred
• Preferably at least 4 years of relevant project management experience, preferably in the field of Events, Entertainment or Exhibition
• Strong interest in the music/entertainment or exhibition industry and possess great knowledge in music trends
• Great attention to detail, is highly responsible and takes pride and ownership in work done
• Excellent people managing skills
• Highly independent and resourceful team player with impeccable integrity
• Strong communication, negotiation, interpersonal, quick problem-solving, time management, and planning and organisational skills
• Able to multitask, work well in a diverse and dynamic environment and under pressure during events
• Fluent in written and spoken English; other language proficiency such as Mandarin/ Korean/ Cantonese is a plus given that you will be interacting with artiste and team who are from other countries and might only speak comfortably in their native language
• Comfortable and have readiness to work longer and irregular hours including weekends during event period

The Operations Supervisor is in charge of planning and carrying out complex shop/warehouse rules and technology. He/She is also responsible for developing plans to check on counter display and usage. He/She rolls out programmes and uses available data to review efficiency of the shop front display/storage.He/She responsible for directing a team of shop front counter workers to make sure customer is well served and goods are correctly picked, order properly for premium customer.

The Logistics Operations Executive is responsible for managing logistics activities and ensuring smooth operations across shipping, inventory management, and customs clearance. This role involves direct communication with suppliers and customers to ensure timely and accurate delivery of products.

Key Responsibilities:

• Logistics Recordkeeping: Maintain accurate records of logistics activities, including shipping, inventory, and delivery schedules.
• Inventory Management: Oversee inventory levels, ensuring stock accuracy and coordinating with suppliers to meet product demand.
• Shipping Procedures: Manage and coordinate the shipping of products, ensuring cost-effectiveness and timely delivery.
• Freight Forwarding & Customs Clearance: Work with freight forwarders to facilitate efficient transport and ensure all customs clearance procedures are followed.
• Customs Permit Declarations: Prepare and submit customs permit declarations to ensure compliance with regulations.
• Communication with Suppliers & Customers: Maintain clear and timely communication with suppliers and customers to resolve any issues and ensure smooth operations.

Requirements

Qualifications:

• Be a Singapore Citizen or Permanent Resident.
• Be a mid-career individual (aged 40 and above) seeking to transition to a new career path or role.
• Have a background in logistics, supply chain management, or related fields, with transferable skills and a strong interest in the relevant industry.
• Strong communication and interpersonal skills.
• A willingness to learn and adapt to new challenges in a dynamic environment.
• Proficiency in English (both written and spoken).

Skills & Competencies:

• Logistics Recordkeeping: Solid understanding of logistics documentation and record management to ensure accurate and efficient operations.
• Singapore Customs Regulations and Compliance: Knowledge of Singapore’s customs regulations and compliance requirements for smooth import and export operations.
• Hands-On Experience with Logistics Software (TradeNet): Proficiency in using logistics and trade management software, particularly TradeNet, to facilitate customs declarations and document management.
• Communication Skills: Strong verbal and written communication skills to effectively liaise with suppliers, customers, and internal teams, ensuring clear and timely information exchange.

Eligibility for Mid-Career Pathways Programme:

• Singapore Citizen or Permanent Resident.
• Aged 40 and above, with an interest in transitioning to a new career in logistics.

• Min. 3 years of Finanical Services/ Digital Products Sales service experience, preferably within a fintech or financial services environment.
• This is individual contributor role and Training will be provided.
• Committed, result-oriented/ detailed-oriented with strong work ethics and open to clients facing

Job Summary:

We are looking for driven and passionate Senior Associate/Assistant Manager to join our Wealth Tradinng Operation Team within the Financial Technology infrastructure and responsible for:

Booking, trade reconciliation and settlement

• Ensure smooth trade management, confirmations, and settlement for our full cryptocurrency product suite.
• Manage trade records and ensure data accuracy across multiple internal systems.
• Improve client experience via data analytics and workflow enhancements.
• Ensure proper asset segregation to protect client monies.
• Verify that all trading functionalities, such as order placement, execution, settlement and reconcilation, work correctly.
• Validation of Business Requirements, ensure the trading platform meets all specified business requirements.

The individual will have opportunity to gain exposure to all aspects of trade operations, and regulatory compliance thereof. All Ops functions including Execution & Risk Monitoring, Internal Reporting, LOD1 for Market Surveillance & Regulatory reporting, Controls and governance and User Acceptance Testing.

Our ideal candidate should have good organizational skills, be able to adapt quickly and can handle sensitive information confidentially.

Desired personal traits include good people skills, collaborative, hands-on, able to work in fast-paced environment with a can-do mindset.

Requirements:

• Min. 3 years of Finanical Services/ Digital Products Sales service experience, preferably within a fintech or financial services environment
• This is individual contributor role and Training will be provided.
• Bilingual with good communication skills, comfortable communicating to both internal departments and external partners and clients.
• Self-motivated and result-oriented with good analytical, problem-solving
• Adaptable, committed and detailed-oriented with willingness to learn and innovate
• strong work ethics, including the ability to speak up and raise important points to management’s attention.
• Experienced with Microsoft word, Microsoft Excel (Simple functions)
• Experience in programming (Python, VBA or other languages) is plus/ with willingness to learn

Responsibilities:

• Support investment officers in portfolio management matters in a timely manner, including review of portfolio companies’ corporate actions and providing recommendations.
• Ensure smooth running of post-investment operations, including accurate and timely portfolio reporting and valuation within the organisation.
• Maintain updated and accurate investment data, including portfolio and deal documentation, collection of financial and non-financial data.
• Work collaboratively with internal teams on digitalization and strategic initiatives including vendor management, implementation, and post-implementation activities.
• Continually strive for operational excellence; seek ways to streamline processes and create operational efficiencies.

Requirement:

• Degree in a related discipline (Accountancy, Statistics, Business or Finance), or candidates with relevant working experience (including in investment operations or legal corporate work) may apply.
• Good understanding of accounting and valuation fundamentals. Knowledge of business or corporate law would be an added advantage.
• At least 5 years of investment operations experience
• Advanced Excel skills and comfortable with learning new systems during course of work.
• Detail-oriented, organised, meticulous and number savvy.
• Excellent written and verbal communication skills with the ability to engage and interact at different levels
• High sense of accountability, strong will to succeed, demonstrated curiosity and desire to learn
• A proactive team player with the ability to collaborate effectively in a dynamic environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Position:Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $5000 -$6000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets.
• Proper planning on staff roster and control salary costs.
• Consistent maintain high standards in shelf ticketing, display, housekeeping, hygiene, stock rotation, replenishment and service to provide customers with a conducive shopping environment
• Handle and resolve customers’ inquiries and complaints expeditiously.
• Assist in the implementation of merchandising plans and strategies; to maximize sales and minimize losses through the merchandise and space.
• Assist in the enhancement of online store sales.
• Assist the department manager in developing new merchandise concept and subsequent promotion and marketing of the product.
• Plan effective and efficient sourcing and procurement systems, source and procure merchandise.
• Assist in the negotiation with vendors / suppliers for most favorable terms and conditions and to plan major vendor programs in important growth areas.
• Co-ordinate and conduct business meetings with vendors / suppliers and prepare business correspondence.
• Conduct market survey, research trade information and analysis on competitors’ stores; provide reports, feedback and recommendations.
• Advertising & Promotions Events / Merchandise Presentation
• Sales Budgets / Reports & Stock Inventory
• Safety and Security

Applicants who are keen to apply , pls send your resume to :

[email protected]

Operations Compliance Lead

Job Requirement:

1. 10-12 year working experience in system operations compliance and management areas.
2. Has experience being audited or familiar with any standards (e.g. ISO, ITSM)
3. Cloud certified
4. Good in-depth understanding of data warehouse concepts, data profiling, data verification and advanced analytics techniques
5. Experience in managing a team in project implementation or support
6. Certification in IT operation management is preferred
7. Possess prior hands-on experience with technologies such as Informatica, .NET & MS-SQL database, Oracle, BI tool (OBIEE or Tableau) & any messaging technologies
8. Exposure to hospital information / clinical systems is an added advantage.

Role and Responsibilities:

• Understand the operational process from systems administrations to application management and support. Will plan and provide guidance on ensuring that all project, migrations, and support processes are align and compliance with organizations operation and security policy.
• Focuses on setting goals and priorities and on mentoring and coordination as well as providing technical leadership while aligning with organizations policy.
• Will represent the operation team in the management for any audit, compliance or governance forum.

Govern IT processes and policies

• Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems.
• Align system administration with overall strategic IT service direction and business needs.
• Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives.
• Anticipate internal and/or external business challenges and/or regulatory issue.
• Develop policies, procedures, and controls to ensure system security and compliance.
• Lead the team during audit and/or compliance investigation to ensure all processes are able to meet company policies and governance.
• Be aware of any new policy, governance or guidance required from the organization or government.

Optimise Systems Performance and Continuous Improvement

• Recommend process, product or service improvements, resource optimisation and cost savings initiatives.
• Recommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvement
• Optimise / Automate processes to achieve higher efficiency and more sustainable operations
• Evaluate current processes and update for any changes or new direction from the organization

Manage Teams

• Oversee team management including budgets, forecasting, work allocations and staffing
• Develop staff through ongoing coaching, mentoring and career discussions
• Define common goals, direction and accountability among staff
• Drive effective performance management practices within department in accordance with company policies and procedures.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

The Director, BPO for SMT will be entrusted with a broad portfolio of responsibilities to accelerate growth, drive and mitigate both short and long-term opportunities and challenges to ensure the cluster’s business performance is optimized.

The successful candidate will work closely with the Country and Functional leadership teams within SMT, as well as their broader teams across the region, to understand market landscapes, assist with Go-to-Market strategies that can help accelerate growth in their respective markets, and execute key strategic initiatives, including but not limited to business/market expansion, organizational re-design, multi-year strategic planning, and capability building. The successful candidate will also work in close collaboration with the corporate functions, to develop and manage scorecards and targets, performance management measures and metrics, and develop reporting and executive communication formats and cadences. This position reports to the Senior Director, Business Planning and Operations for SMT.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Data Center Infrastructure Operations Team forms the backbone of AWS, supporting the rapidly growing business and its customers 24/7. We are dedicated to maintaining AWS’s physical infrastructure while upholding the highest operational standards in safety, security, availability, productivity, capacity, efficiency, and cost-effectiveness.

As a team member, you’ll collaborate with a diverse group of professionals, including software, hardware, and network engineers; supply chain specialists; security experts; operations managers; and other critical roles. Together, you’ll work across AWS to deliver the highest standards of safety and security while ensuring seemingly infinite capacity at the lowest possible cost for our customers.

In this role, you will be part of a team responsible for the operation and maintenance of state-of-the-art critical infrastructure facilities based in Singapore. You will collaborate with a world-class technical team, working alongside some of the brightest and most talented engineers in the data center industry. This position offers the opportunity to work with highly experienced professionals while developing your skills and advancing your career within one of the most innovative and progressive technology companies in the world.

Your responsibilities will include performing preventive maintenance on various facility equipment (such as electrical and mechanical, control, and fire-fighting systems), managing change processes, creating procedures, and overseeing vendor operations.

Key job responsibilities
• You will plan and perform preventive and corrective maintenance of mechanical and electrical equipment’s, including but not limited to, chiller, air handling unit (AHU/CRAHU),fan coil unit (FCU), ventilation fan, split air conditioner (AC), pumps, leak detection systems, roller shutters, power distribution boards, UPS (Uninterruptible Power Supply)batteries, and generators.
• Develop site specific documents including Maintenance checklist, EOP, SOP and RA.
• Service report preparation and submission for preventive and breakdown maintenance works.
• Ensure safe keeping of hand tools and maintain good housekeeping.
• Ensure all works are carried out safely and/or in accordance with established standards, procedures & local legislation.
• Any other tasks, when required by the immediate manager.

Basic Requirement

• Technical College Degree, Qualified Technical Diploma, or NITEC Certification.

• Proficient in both verbal and written technical communication and enthusiastic about the maintenance of data centers or critical facility environments.

• Strong communication and organizational skills and capable of managing priorities effectively in a complex and fast-paced environment.

About the role

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

We are seeking a committed individual to join the equities operational team to support the daily reconciliation process and operational control reporting. The candidate needs to be attentive to details with data integrity mindset who thrives off learning new skills and challenging yourself in operational efficiency area.

Job Responsibilities

The incumbent will be responsible for:

• BAU processes are timely performed, ensuring daily reconciliation are duly processed, resolved, and escalate recon breaks in a timely manner.
• Ensure accuracy and meticulous in daily processing of records and updates.
• Provide administrative support, documentation, collateral management, and statistics collation.
• Liaise with different stakeholders in supporting the daily operational activities and collaborate with various stakeholders for projects and business initiatives.
• Identify opportunities for process improvements or automation and controls to achieve operational workflow and service efficiency.
• Subject matter expertise on Listed Derivatives and OTC Leverage Forex products, trade lifecycle events and front-to-backoffice processing.
• RCSA (Risk Control Self-Assessment) action plan monitoring and reporting and CSA sampling
• Exchange Clearing activities are performed in accordance with local regulatory requirements.
• Well verse in regulatory reporting, HKEX LOP, SGX PCS, CFTC & CME large position reporting, etc.
• Perform any other responsibilities/tasks as assigned by the Management from time to time.

Job Requirements

To thrive and be successful in this role, you must have / be:

• Minimum degree or its equivalent qualification
• Ideally 10 years in industry experience with minimum 3 years of experience into the manager role.
• Derivative Back office system knowledge
• Exchange clearing system and regulatory knowledge
  Futures industry knowledge
• Good MS Excel /office skill
• Good interpersonal and communication skills
• Familiar with project management and implementation requirement
• Problem solver and equipped with an analytical mind to diagnose issues and ability to think-of-box solutioning is paramount.
• High sense of urgency and dedication to efficiency
• Strong communication, interpersonal and good organizational skill
• Team player, independent, resourceful and able to work well under pressure in a fast-paced environment.
• Keen attention to detail with accountability mindset
• Risk control mindset
• High sense of urgency and dedication to efficiency with process transformation mindset

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Email: [email protected]

Role: Trade Operations Analyst (1 year renewable contract)

Experience: Minimum of 1 year

Location : Marina Bay

Benefits:

• Renewable contract (Performance-based)
• Medical Insurance Coverage
• Leave credits

RESPONSIBILITIES:

• Work closely within VCG, Rates and PC team on rates sourcing process (end-to-end from source to distribution)
• Assist VCG & Rates team for daily BAUs including rate configurations and resolving rate exceptions/investigations
• Perform trending analysis of key market data drivers giving more insights to daily movement.
• Assist with testing of projects and initiatives in rates automation & enhancements across VCG and Rates team, as well as tracking and following up on the status of the various initiatives.
• Responsible for delivery of end of day market data for EOD valuation for an asset class.

QUALIFICATIONS:

• Bachelor's Degree in Finance, Business, or related field
• Good knowledge of treasury products, especially in the areas of Interest Rate/FX products.
• Experience in Commodities would be a plus.
• Banking experience

About the job

As an Operations Lead for a fast-growing direct-to-consumer contact lens brand, you will oversee the day-to-day operations and logistics of order fulfillment, inventory management, customer service, and sustainability initiatives. You will work closely with various internal teams and third-party partners to ensure smooth, efficient processes and an excellent customer experience. This position requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.

Key Responsibilities:Order Fulfillment & Customer Service

Order Processing & Fulfillment

• Monitor and manage all incoming orders to ensure they are processed and fulfilled in a timely manner.
• Check for last-minute order changes in customer engagement platforms (or equivalent systems) to ensure accuracy. Submit fulfillment orders ensuring all logistics and stock are aligned.

Customer Service Management (Order-Related)

• Oversee the order-related customer service operations, ensuring that customer inquiries, complaints, and feedback are addressed promptly and efficiently.
• Work with the customer service team to resolve any order fulfillment issues (e.g., incorrect shipments, returns, amendments and exchanges).

3rd-Party Logistics (3PL) Partners

• Manage relationships with external fulfillment partners and ensure they meet service level agreements (SLAs) regarding order fulfillment, shipping times, and product quality.
• Conduct regular reviews and evaluations of 3PL performance to ensure consistency and quality standards.

Sustainability and Project Operations

Advocate Location Management

• Serve as the Primary Contact (PIC) for advocate locations, ensuring smooth communication and operations.
• Coordinate logistics with advocate locations to ensure recycling bags are sent in time for pickup.
• Manage the relationship with advocate location PICs, ensuring satisfaction with the program and smooth operational processes.
• Ensure that the courier is contacted and scheduled for collection when advocate location PIC reports that the bags are full.
• Coordinate with the marketing team to ensure that awareness materials (e.g., leaflets, posters) are provided to advocate locations to educate consumers about the recycling program.

Recycling Program Management

• Oversee the sustainability initiative involving the collection of used contact lens blisters, including liaising with recycling plants.
• Ensure that blisters are properly sorted and ready for recycling according to the plant's requirements.
• Weighing and recording the amount of material (in kilograms) collected for tracking and reporting purposes.
• Advocate Location Awareness:

Inventory Management

Inventory Forecasting

• Develop and maintain accurate inventory forecasts to ensure adequate stock levels are available for order fulfillment while minimizing overstock.

Inventory Systems & SOP Implementation

• Implement and manage inventory management systems to track stock levels in real-time.
• Oversee the integration of these systems with order fulfillment and customer service platforms to ensure seamless operations.

Stock Count & Reporting

• Conduct real-time stock counts to ensure inventory accuracy and prevent stockouts.
• Generate weekly reports on inventory levels, stock turnover, and any discrepancies for review by senior management.

Volunteer Management (Sustainability Initiative)

Volunteer Recruitment, Training and Coordination

• Lead the recruitment process for volunteers involved in the sustainability initiative (e.g., foils peeling and blister sorting).
• Ensure that volunteers are trained in the proper procedures for handling materials for recycling.
• Track volunteer participation and performance, ensuring that targets for the sustainability program are met.

Key Qualifications & Skills Required:

• 3-5 years of experience in operations management, ideally in a D2C or eCommerce environment.
• Experience in order fulfillment, logistics management, and customer service is a plus.
• Sustainability program management experience is highly desirable.
• Strong organizational and time management skills, with the ability to juggle multiple tasks and priorities.
• Proficiency in inventory management software and basic Excel skills.
• Excellent communication and interpersonal skills, with a strong ability to build and maintain relationships with internal and external stakeholders.
• Problem-solving mindset, with the ability to resolve operational issues quickly and efficiently.
• Data-driven approach to decision-making and performance tracking (inventory levels, 3PL performance, etc.).
• High attention to detail, especially in tracking inventory and monitoring fulfillment processes.
• Proactive and hands-on leadership style.
• Passion for sustainability and environmental initiatives.

About the role

This role, WealthTech Operations Analyst, will be reporting to the Head of APAC Operations during the Project Phase, and transitioning into a Business As Usual position, working within a broader operations team. Their primary responsibility is to ensure the smooth functioning of wealth management operating platforms, processes and systems.

Key Responsibilities:

Project Phase

• Participate in the project to establish the abrdn Wealth Tech platform, being responsible for the Operations Target Operating model and processes
• Gain a deep knowledge and understanding of the Wealth Tech proposition and client requirements.
• Work closely with 3rd party providers to articulate detailed requirements and ensure these are delivered against.
• Test and monitor the performance of the iHub platform to ensure operational efficiency and security.
• Work with the project team to address any issues arising from Wealth Tech technology, processes and systems, including investigating problems, identifying root causes, and implementing solutions to prevent recurrence.
• Ensure Operational readiness ahead of Go-Live and manage the Early life support post go live of the Wealth Tech platform.
• Collaborate with various stakeholders including Technology, Compliance and external vendors to ensure we deliver an E2E solution.

BAU Ongoing Operations

• Oversee ongoing operations of the platform and maintain seamless interactions with clients.
• Manage and resolve distributor/third party queries efficiently and effectively.
• Collaborate with the Proposition team to drive ongoing enhancements and capabilities on the platform.
• Coordinate and manage changes with third-party service providers.
• Generate internal Management Information (MI) reports to track operational usage and performance.
• Providing assurance to clients that the platform is operating in line with expectations
• Supervise and liaise with third-party service providers to ensure smooth operations and adherence to service level agreements (SLAs).
• Continuously seek opportunities to improve operational efficiency and effectiveness within wealth management processes, including streamlining workflows, automating tasks, or optimizing system configurations.
• Working closely with the Proposition teams on client opportunities to grow the usage and profitability of the platform.
• Being responsible for the ongoing development of our operating model and the delivery of new capabilities to support new clients.

Skills and experience

• University degree or the equivalent in professional qualification
• Minimum 5 years' experience in operations, technology, project management and business analyst roles in the asset/wealth management industry
• Strong knowledge of the asset/wealth management business and products.
• Candidate should be self-motivated, dynamic and have a proven track record of working under pressure.
• Strong communication, interpersonal and organizational skills are key and the Candidate needs to be able to work independently and interact with stakeholders at all levels.

Role:

Bridal Boutique Operations Executive

• 5 Working Days, 9am-6pm, commit on weekend, 2 off per week
• Basic Salary: $2500 - $5000 + Commission
• Location: City Hall

Summary: Serve & assist brides to dress in different of bridal, communicating and managing digital marketing on Instagram to reach more audiences and targeted customers. Must comfortable to work on weekend based on working scheduled.

JOB SCOPES

1) Taking care of the bridal boutique for operation and marketing.
2) Conceive and develop marketing strategies, Handling of social media in Facebook, telegram, tiktok, Instagram and so on.
3) Attending to customer enquiries and assist in gown fitting
4) Proactively introduce gowns, accessories, photography and video packages
5) Organize marketing campaigns, related workshops and fashion runway
Shows
6) manage appointed supplier of gown & accessories , monitoring production of gowns.
7) Maintain gown & accessories Inventory records
8) Manage Sales enquires, issuing Sales Tax Invoice to clients, monitor CGS/Pricing for gowns and create packages.
9) Liaise with tailor for gown alteration schedules
10) Coordinate with stylists, models, influences and celebrities for Marketing projects
11) Make Monthly, Yearly sales report and presentation materials.

12) Coordinate with team of wedding planners
13) Other ad-hoc related work which assigned by the management, from time to time.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279