Job Title: Operation Manager

Company: NASI AYAM PENYET (CHANGI V.) (PTE.) LTD.

Industry: F&B Retail (Malay Cuisine)

Job Summary:

We are seeking an experienced and dynamic Operation Manager to oversee the daily operations of our F&B retail outlet, specializing in authentic Malay cuisine such as Nasi Ayam Penyet, Maggie Goreng, Mee Hong Kong, and Nasi Goreng. The Operations Manager will be responsible for ensuring smooth operations, maintaining high-quality food standards, and managing the overall customer experience.

Key Responsibilities:

- Oversee daily operations, including kitchen and front-of-house activities.

- Ensure adherence to health and safety regulations and maintain cleanliness.

- Monitor and manage inventory, stock levels, and ordering of ingredients.

- Implement and maintain food quality standards, ensuring consistency in taste and presentation.

- Address customer inquiries, complaints, and feedback to enhance customer experience.

- Ensure customer satisfaction through timely service, quality food, and a welcoming atmosphere.

- Develop and implement strategies to improve customer retention and sales.

- Manage the restaurant’s budget, control costs, and optimize profit margins.

- Monitor sales, track expenses, and implement cost-saving measures where possible.

- Handle cash flow, ensure proper handling of transactions, and maintain financial records.

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

About the Job

The Assistant Manager will play a key role in building and nurturing relationships within the Peacehaven community outreach especially in our Active Aging Centre (AAC). This position focuses on developing and implementing community programs, facilitating engagement initiatives, and fostering partnerships with local organizations, government entities to promote sustainable development and community well-being in engaging our seniors in the community.

Job Description

• Program Development: Design, implement, and evaluate community development programs that address the needs of diverse community members.

• Community Engagement: Facilitate workshops, meetings, and events to engage residents, gather feedback, and encourage participation in community initiatives.

• Partnership Building: Establish and maintain strong relationships with local organizations, government agencies, and stakeholders to support community projects and initiatives.

• Advocacy: Advocate for the needs and interests of the community by representing Peacehaven in local forums and meetings.

• Volunteer Management: Manage the team in volunteer management to enable outreach programs to be executed smoothly

• Resource Management: Identify funding opportunities, prepare grant applications, and manage budgets for community programs.

• Team Management: Manage a team to engage the community and drive attainment of KPIs required by our key stakeholders.

• Data Collection and Reporting: Collect and analyze data on community needs and program outcomes, preparing reports to share with stakeholders and guide future initiatives.

• Communication: Develop and disseminate promotional materials, newsletters, and social media content to keep the community informed and engaged.

Bachelor's degree or Diploma in Community Development, Social Work, Public Administration, or a related field preferred

Job Requirements

• Proven experience in community development, social services, or a similar role.
• Strong interpersonal and communication skills, with the ability to engage diverse populations.
• Experience in program management and evaluation.
• Knowledge of community resources, local government structures, and funding opportunities.
• Proficient in Microsoft Office Suite and familiar with community engagement platforms.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Strong attention to detail and team management skills

Work Location(s)

Peacehaven Changi Day Centre

7 Upper Changi Road North Singapore 507705

Peacehaven Bedok Day Centre

Block 121 Bedok North Road Singapore 460121

Peacehaven Bedok Arena

Block 187 Bedok North Street 4 Singapore 460187

Working Hours

Under normal circumstances the hours of duty will be as follows:

8.30am to 5.45pm (Monday to Friday)

Job Summary: We are seeking a skilled Software and Applications Manager to lead our software development team and oversee the implementation and maintenance of our software applications. This role is critical in ensuring that our software solutions meet business needs and operate efficiently.

Key Responsibilities:

• Team Leadership: Manage and mentor a team of software developers, fostering a collaborative and innovative environment.
• Project Management: Plan, execute, and oversee software projects from conception to deployment, ensuring adherence to timelines and budgets.
• Stakeholder Collaboration: Work closely with cross-functional teams to gather requirements and translate them into functional software specifications.
• Quality Assurance: Implement and maintain robust testing and quality control processes to ensure high software performance and reliability.
• Technology Evaluation: Research and evaluate new technologies and tools to enhance software development processes and application functionality.
• Training and Support: Develop training materials and provide support to end-users, ensuring effective use of software applications.
• Compliance and Security: Ensure that software applications adhere to industry standards, regulations, and security protocols.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field; Master’s degree preferred.
• Proven experience in software development and project management, with 4 years in a leadership role.
• Strong knowledge of software development methodologies (Agile, Scrum, etc.).
• Excellent problem-solving skills and the ability to manage multiple projects simultaneously.
• Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Familiarity with software testing tools and best practices.
• Experience with cloud-based applications and technologies is a plus.

COMPANY DESCRIPTION

Who we are

If you're passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapore's largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India and Malaysia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. We're privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees we're a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Reporting to the Event Director in driving the launch and ongoing success of our B2C events.
• Generating new business leads through market research, cold calling, building customer relationships, and participation in consumer-related events
• Developing targeted existing key account relationships and drive further revenue growth
• Developing high quality show investment proposals that are a win-win for exhibiting partners
• Working cross-functionally with the marketing team to achieve the team's KPIs and identify opportunities to tie in with the event marketing campaign
• Achieving show and sponsorship revenue targets as your core metric
• Other adhoc tasks will be assigned from time to time by your reporting officer.

• Minimum 3 years of experience media / event sales, or marketing partnerships. Experience in advertising &/or partnership roles within e-commerce platforms would be a plus.
• Dynamic, self-driven and motivated individual.
• Excellent communication and interpersonal skills
• Demonstrated strategic and analytical approach to sales/building client relationships, translating product value to clients.
• Highly creative individual who isn't afraid to propose and try new ideas.
• Proficiency in using Salesforce.

About JP Morgan

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with $2.6 trillion in assets and operations worldwide.

As a Chase contract employee, you’ll be part of a company that makes a real difference every day for our customers, our communities and ourselves. With a focus on customer service, you’ll put others first, do what’s right and create solutions that make lives better. We invite you to build your career on our strong foundation and help shape what’s next – for you and for us.

Consumer & Community Banking (CCB) Production Management is accountable for maintaining the production environment for all Chase businesses including Chase.com, mobile banking, retail branches, lending, and customer service. Our Vision is to deliver an “always available” customer experience, where change is executed seamlessly in an automated and simplified environment. We are made up of high-performing teams with business and technical expertise partnering across the organization to drive continuous improvement, using ITIL-based processes and practices.

Job Description

Mission Control Incident Management (MCIM) focuses on high impacting or potential major incidents across Products within Consumer & Community Banking (CCB). MCIM strives to mitigate and/or resolve incidents with support from Mission Control App, SRE, AD, Product, and Tech Partners, as quickly as possible with the goal of supporting our object of “Always on, always available for every customer”.

MCIM provides industry leading standards within Incident Management. Our focus, with strong partnerships, remains on Command & Control, strong Communications; accurate Data Quality, and capturing and documenting mission critical information.

Job responsibilities

As a Major Incident Manager, you are responsible for the following:

• Owns and drives incident management bridge calls and chats with production management, application development, infrastructure teams, and senior leadership with the purpose of remediating impacting incidents
• Establishes strong command and control of an incident, establishing clear accountability/ownership and methodical evaluation of complex issue scenarios
• Adheres to critical process and procedure, and appropriate escalations in support of production incidents
• Applies technical/environmental knowledge and experience to develop and drive appropriate tasks, forming paths to resolution
• Distributes clear and concise communications, summarizing incidents and the business/customer experience to a wide group of technical and non-technical audiences
• Supports follow-the-sun model and partners with the global Major Incident Management (MIM) team. This role is based in Singapore with a 12hours shift pattern, from 7:30 am to 07:30 pm Singapore time

Required qualifications, capabilities, and skills

• Bachelor’s degree in Computer Science/Information Systems/Engineering or related disciplines
• Minimum 2 years of experience in Incident Management, IT Service Delivery, IT Service Desk, IT Operations in an enterprise scale environment
• Strong ability to think and act independently to resolve production issues, and act with sense of urgency and agility
• Advanced analytical skills and displays history of achieving goals in a high-performance environment
• Ability to multitask in a fast-paced environment utilizing multiple tools
• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

Preferred qualifications, capabilities, and skills

• Knowledge of ServiceNow, JIRA, AWS Cloud, Kubernetes and monitoring tools (Splunk, Dynatrace, etc)
• Preferred ITIL certified, Certified Scrum Master (CSM) or Professional Scrum Master (PSM)

Responsibilities

• Focused business development by identifying major Quantum Technology and Physics research institutes & Academia in Singapore (primary territory).
• Identify, train & develop local sales partners in some regional countries in the assigned territories.
• Marketing and business development responsibility for Singapore.
• Provide & organize direct technical support to the customers.
• Provide & organize sales and technical support to sales partners.
• Participate in all relevant conferences & trade shows in the assigned territories.
• Work with existing local sales partners for increased reach and ease of doing business.

Requirements:

• Ph.D. in Physics, Electrical Engineering, or a similar field, ideally related to quantum computing research.
• Solid technical background or scientific track record involving test & measurement instrumentation, including impedance analyzers and lock-in amplifiers.
• Minimum of five years of experience in the quantum technology industry.
• Minimum of five years of experience in impedance analyzers, lock-in amplifiers, and their applications.
• More than three years of experience in customer-related activities, such as Business Development, technical support, and channel management.
• Required to travel frequently within the Asia Pacific region for business purposes.
• Passion for collaboration and successful international stakeholder management with excellent cultural sensitivity.

Outstanding career growth and progression

Amazing incentives and Allowances

Friendly Work Environment

Attractive Work Package

As our company continues to expand, we are looking for professional, enthusiastic and outstanding individuals to join our team.

. Candidate should preferably possess at least Professional Certficate/NiTEC in beauty and wellness with 5 years of related experience.

. Candidate without relevant experience will be considered fro the position of trainee beautician with training provided

Job Responsiblities

. Handle enquries from customers

. Provides professional advice to customer on suitable products and treatments

. Provide a diverse range of beauty treatments for customers including facial, waxing, hair treatment, treading, bleach, Pedicure & Manicure, Henna Design, Keratin Treamement, Hair Rebonding & Highlights & etc

. Update of customer particulars, purchases and treatments records

If you are looking for a rewarding career, you are invited to send your updated resume or call us.

Job Summary

The HR Operations Support Specialist is responsible for providing HR consulting to the business. He/She liaises with line managers to understand critical requirements project future skills demand and collaborates with hiring managers to prioritize requirements. He/She supports the business leaders to assimilatie new hires into the organisation effectively. He/She guides learning managers to focus on learning programmes to bridge staff capability gaps and build new skills. He/She supports the business in the identification and management of high-potential talent, and the implementation of succession plans. He/She advises on non-monetary benefits options to compensation manager to align it with workforce needs. He/She manages employee issues and supports line managers in exit and retirement processes.
As the main point of contact between HR and the business, he/she is an excellent communicator who aligns interests among various stakeholders to promote a cooperative and collaborative work environment. He/She adopts a service excellence mindset and is passionate about addressing organisational and employees' needs and issues.

Job Responsibilities

Plan HR and workforce strategy and organisation development

• Assist to develop plan to deploy organisation's workforce to maximise productivity in pursuit of organisational vision, mission, strategy and plans in consultation with stakeholders
• Collaborate with line managers to project future skills demand and supply
• Advise line managers on resource planning options
• Facilitate the redesign of the organisation structure to deliver its vision, mission, strategy and plans in an effective and efficient manner
• Liaise with employees to evaluate effectiveness of organisation development and change interventions
• Support senior management to review organisation development and change interventions

Attract talent
• Recommend sourcing channels to source the right candidates in line with business needs
• Prioritize critical open positions to be filled in consultation with line managers
• Guide hiring managers in selection of candidates with right competencies, experience and culture fit through effective screening and assessment processes
• Advise hiring managers on the principles of fair and unbiased employment selection practices
• Provide advice to business leaders and managers to position the organisation as an employer of choice to secure candidates
• Secure involvement of business leaders in the onboarding processes to assimilate new hires effectively
• Guide onboarding managers to enhance effectiveness of orientation, induction and assimilation programmes

Develop talent
• Define learning and development needs based on business and staff capability needs
• Guide employees to refer to career development policy, framework and programmes for career progression in the organisation
• Guide line managers in their understanding and usage of performance management policy, framework and processes
• Guide line managers to cascade key performance indicators and performance goals to employees aligned to business requirements
• Support talent review sessions with line managers to identify and manage high-performing individuals for mission-critical roles within the organisation
• Guide senior management to implement succession plans to identify and groom individuals to take over leadership roles within the organisation

Engage talent
• Guide line managers in usage of compensation strategies and programmes to attract, motivate and retain workforce
• Review needs of the workforce to recommend non-monetary benefits options to the Compensation and Benefits manager
• Provide support to senior management in rolling-out employee engagement activities to motivate employees to deliver superior performance in fulfilling organisational requirements
• Manage labour relations to achieve work harmony and progress towards organisational goals

Job Requirements

- Diploma or Degree in HR

- At least 5 years of HR experience

- Able to commute to work daily

- Work location at Loyang Crescent

- Proficiency in basic MS Office Applications / Microsoft Power Platform Applications

- Candidates with Aviation industry exeprience is a plus.

As part of our Operations Team, you'll be responsible for the below:

1. Source and purchase goods and services with suppliers to constantly strive for best purchase while maintaining the highest level of quality, reliability and services.

2. Assist to prepare work instructions and job process worksheets for production shop-floor.

3. Monitor quality, service and delivery issues, and take corrective action as required.

4. Monitor in-house inventory movement and planning of material

5. Handle purchase administration and order processing ie delivery and invoicing documents to ensure timely fulfillment of customer orders using ERP system ( Oracle Netsuite).

6. Prepare monthly stock review based on firm orders and forecast data.

7. Coordinate import shipments with supplier and receive delivery of materials from suppliers

8. Plan local delivery routes and manage day-to-day delivery schedule

9. Process requests for aftersales service and mocks up

10.Provide weekly reporting on service status and quality issues

What we are looking for:

1. Minimum 2 years of working experience in procurement/operations

2. Proficient in Microsoft Office particularly Excel and Word

3. Experience in using ERP system eg SAP, Oracle

4. Able to work in a fast-paced environment

Expected Start Date: Immediate

What you will be doing:

• Manage the day-to-day operations of the W1 & W3 Estate.
• Manage regular inspections of estate to assess maintenance needs, cleanliness, and safety standards.
• Coordinate with vendors, contractors, and internal teams to schedule and oversee maintenance and repair works.
• Be the main Point of Contact for the Client on all operational matters.
• Attend to feedbacks, concerns, and complaints promptly and professionally.
• Supervise and inspect trial pits to ensure no illegal dumping, buried structures and free from contamination before handing / taking over the land from / to Agencies / lessees.
• Prepare monthly KPI reports, meetings, and management report.
• Supervise Term-Contractor performing inspection and maintenance regime.
• Raise any hazardous / safety concern observed during surveillance and inspection within the estate to the management.
• Review quotations and prepare the cost estimation report and submit to the management.
• Ensure fulfilment of FMC contractual requirements.
• Ensure projects are completed on time, within budget, and to required standards.
• Manage incidents and comply with incident reporting requirements.
• Perform any other duties and responsibilities as assigned by management.
• Manage a team of property executive, property officers and technicians

You are:

• Estate management requires traveling from location to location to perform the task efficiently, company transport will be provided.
• In estate management, it's essential for individuals to feel at ease working outdoors, embracing the dynamic environments inherent to the role.
• Excellent communication abilities for engaging with clients and various stakeholders effectively.
• Demonstrated capability to collaborate seamlessly within a team and work independently when required.
• Class 3 driving license / Class 2 driving license with own transport will be an added advantage.
• Educational requirement – Diploma in facilities management / related field.
• Office Computer skills are necessary, including proficiency in Microsoft Office.
• Foster a positive and productive work environment.
• Availability on short notice would be highly advantageous.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

Career development and a promote from within culture

An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Roles & Responsibilities

We are part of a global logistics and supply chain company specializing in air freight services. We are looking for out for an energetic and highly motivated individual to assist our operations team for the next phase of our business. We are located in the East part of Singapore which is reasily accessible.

The candidate is responsible for:

Duties

- Assist customers with daily cargo bookings and manage the administration of these bookings, including entering flight reservations into the system and issuing airway bills.

- Plan the daily flight load to optimize capacity and efficiency.

- Ensure the smooth uplift of shipments by tracking cargo movement, conducting warehouse checks, and overseeing operations at the tarmac.

- Address customer claims for missing or damaged cargo and handle any queries related to reservations. Provide timely follow-up with customers to resolve issues.

- Perform additional duties as assigned.

Key Responsibilities

Ensure that the correct quantity and meal types are sent to the Food Bank on time and that meals are stored accurately

• Collect, check and hand over meals and catering items to crew and monitor last minute top up of meals
• Conduct quality control checks on completed equipment carts and ensure that equipment are present according to the correct Equipment Loading Plan
• Push meal carts and carry catering equipment in the kitchen and on-board aircraft
• Handle and transport meal orders between the kitchen and the aircraft

Requirements

• Possess basic frontline customer service skills
• Ability to work in a multi-cultural team
• Able to carry heavy loads up to 5kg
• Ability to read and speak English
• Ability to do simple mathematical calculations
• Work 3 rotating shifts

Responsibilities:

• Allocate Learning Center training room resources efficiently by addressing incoming requests.
• Oversee all aspects of day-to-day events, including preparing training rooms, setting-up of Audio Visual (AV) equipment (For hybrid meetings) and ensuring high-quality service for clients and participants.
• Set up and arrange training rooms to accommodate the specific needs of different events.
• Communicate with internal stakeholders to ensure alignment on event requirements and expectations, coordinating logistics.
• Coordinate with external food & beverage and transportation vendors for events hosted at the Learning Center, ensuring seamless delivery and client satisfaction.
• Assist in the logistics and execution of training programs and events, including hotel bookings, visa invitations, transportation, and technical setup as required.
• Manage pantry supplies and stationary inventory, ordering, monitoring and replenishing to maintain the smooth operation of the Learning Center.
• Ensure cleanliness and functionality of Learning Center facilities, upholding high standards of presentation to provide a conducive learning environment.
• Provide exceptional customer service by supporting clients and participants, addressing inquiries and concerns promptly and professionally.
• Perform any other ad-hoc duties assigned.

Requirements:

• Currently pursuing a Diploma or Higher Nitec in Event Management, Business Management, Hospitality and Tourism Management, or a related field.
• Comfortable with physical tasks (arrangement of tables & chairs) and capable of managing food & beverage arrangements.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Good communication skills, actively listening to understand internal and external stakeholders and embracing a collaborative approach
• Meticulous attention to detail in logistics, room setup, and inventory management.
• Good customer service skills, promptly addressing inquiries.
• Fosters a respectful work environment by building positive relationships and demonstrating consideration for all colleagues.
• Proactively identifies issues, takes initiative, and seeks feedback to continuously improve performance and personal development.
• Flexibility to work extended hours occasionally to support successful event delivery.
• Maintains a professional and adaptable demeanor in challenging situations, thriving in a fast-paced environment.

· Designs, plans, and handles testing, commissioning, software programming and supervision on site for Building Management System (BMS) on project plan, specifications, and contract documents.

· Analyses plans, specifications, and contract to determine project requirements.

· Prepares submittals containing schematics, descriptions and technical literature as required.

· Maintains current design documents throughout project duration.

· Prepares engineering re-estimate reports and minimizes report variances.

Perform testing & commissioning of BMS.

Job Requirements:

· Project management skill is required.

· Degree in Mechanical/ Electrical engineering or its equivalent

· HVAC experience and sequence of preparation for Building Management System (BMS)

Experience in BMS technical submittals preparation

Job Objectives:

Tasked with aiding the Security Manager in safeguarding properties and ensuring the well-being of guests, employees, and the hotel. Supervise all activities of security staff to ensure compliance and proper application of department regulations and hotel policies. Documents all action in the department, including: emergencies, loss, theft, or accident.

Primary Responsibilities

• Manages the Security Department, alongside with Security Manager.
• Oversees the security department and their day to day operations.
• Trains all security personnel in their areas of responsibilities.
• Reviews policies, procedures, and instructions on a regular basis.
• Evaluates possible hazards or threats to security.
• Promotes a safety attitude amongst all employees.
• Ensures safety of persons in the hotel and property assets.
• Reports irregularity in employee or guest behavior.
• Handles loss, damage and accidents.
• Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.
• Investigates theft as reported by guest or employee.
• Documents all action in the department, including: emergencies, loss, theft, or accident.
• Participates in weekly department heads meeting in absence of Security Manager - Rooms Division Meeting and any others if requested.
• Secondary liaison for interacting with government officials, ministries, and law enforcement agencies.
• Reviews emergency procedures regularly.
• Delivers security training and promotes awareness within the hotel.
• Performs other duties as assigned by Security Manager.

Job Requirements

• Minimum education of High Vocational diploma in any discipline. Bachelor degree holder have an advantage.
• At least 3 years’ experience in a similar position in security & safety operations.
• Basic knowledge of local laws, investigative methods and fire safety.
• Criminal-free record
• Have good English communication skills both in written and spoken
• Possess professional disposition with good communication and interpersonal skills

Roles & Responsibilities:

Good understanding of bakery shop operations. experience in cafe & bakery is a plus

Supervising a team of retail assistants to ensure smooth operation

Create processes to get work done efficiently

Handle inventory management, housekeeping and merchandising

Process payments by totalling purchases; processing cash or other credit cards

Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

6 days roster based (retail hour 10am to 10pm)

1 weekday off

Benefits:

1. Training will be provided.

2. Annual leave and medical leave

This is an 8-month contract role based onsite in Singapore with a US MNC tech giant.

Responsibilities:

• Implement regional strategies & programs to transform our resellers to become activated to sell a wider suite of products.
• Negotiate and enable resellers to retain and expand their existing business customers that are using our products.
• Drive quarterly business plans with partners and own the day-to-day execution via a direct and active relationship with partners.
• Support the sales delivery via partner-led go-to-market activities and channel-sales plays, e.g. account-based marketing, events, campaigns.
• Track, analyze and communicate key quantitative metrics and run quarterly business reviews with regional & global partner exec teams
• Collaborate with cross-functional teams including product, sales, customer success, partner engineering, legal, marketing, and PR.

Requirements:

• 10+ years of relevant work experience in SaaS, Business development roles including exposure to SaaS solutions.
• English language proficiency
• Experience driving early stage product adoption, leveraging ecosystems, channel and strategies of scale
• Problem solving – having faced many predicaments in the past, you are a natural at getting to the heart of a problem and navigating the path to a suitable outcome for all.
• Program management – you are at ease with managing various competing projects, keeping everyone up to date and following through on delivery.
• Strategic thinking – you enjoy seeking out the relevant information to craft strategic, long-term plans along with corresponding targets.
• Negotiation – a skill you have developed over the years in the channels space, understanding and even anticipating the push and pull factors is now second nature.
• Collaboration – you are deliberate in creating multi region, cross-functional relationships to lead projects successfully.
• Analytical – you leverage data to develop business plans, understand customers and market insight and analyze program effectiveness.

Preferred Qualifications:

• Hardware industry experience ideally within XR/VR business.
• Other hardware sales experience (e.g., Apple, Microsoft hardware, etc.)
• B2B enterprise experience

Description

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.
• You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements.
• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.
• You will be expected to be an SME in Program Project Management with expert proficiency.
• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.
• Lead the project team to ensure timely delivery of project milestones.
• Ensure that the project is delivered within budget.
• Manage project risks and issues and develop mitigation strategies.
• Provide regular project status updates to stakeholders and senior management

Requirements

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience
• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus
• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner

We are looking for a reliable IT Manager to join our team to oversees all computer related tasks within the company

day to day tasks include:

1. able to develop internal automation software for management people to track drivers availability and assign new task for drivers

2. able to understand and reduce technical debt and ensure all speding are within company annual budget

3. automate update on all company IT infrastructure and backup company data to cloud server

4. able to identify critiacal IT areas and implement strategic solutions when issues arise

5. develope workshop and basic IT traning manuals for new employee

6. able to educate and raise awareness of computer security to company's employee on a regular basis to reduce employee for falling into victim of phishing attack

7. good soft skills such as able to socialise and commuicate well with other employees

Job Description

• Responsible for ensuring that multiple SAP projects are delivered within scope, quality, time and budget requirements. Also, in charge of the overall use of resources.

• Take lead in all the phases of SAP project implementation, from project planning, execution, risk management, go-live and project closure.

• Working with internal clients to determine project definition and business requirements.

• Setting up an appropriate project organization.

• Accountable for developing & managing project plans & WBS and coordinating the activities of the project team and sub-team.

• Communicate and coordinate with business user team to ensure project can be carried out as planned.

• Ensure that all strategies are implemented efficiently and according to plan and that the client goals are satisfactorily reached.

• Managing client and stakeholder relationships at project level.

• Provide project status reports & phase reports to internal PMO & stakeholders.

• Providing leadership, motivation & coaching to project teams and clients in an SAP environment.

• Advising clients on project governance as well as template governance.

• Manage all change request (CRs) if timeline, scope, or resource requirements change.

• Plan & execute knowledge transfer from realization team to support team (AMS)

RESPONSIBLE FOR FULL SET OF ACCOUNTS FOR THE COMPANY.

PREPARE MONTHLY FINANCIAL REPORTS AND ACCOUNTING SCHEDULES.

HANDLE INTERCOMPANY BILLINGS.

PROCESS ACCOUNTS RECEIVABLE AND ACCOUNTS PAYABLE.

INPUT AND PROCESS DAILY BANK TRANSACTIONS.

REVIEW AND INPUT STAFF CLAIMS.

PREPARE MONTHLY BANK RECONCILLIATION AND INTERCOMPANY CONFIRMATIONS.

MAINTAIN FIXED ASSET REGISTER AND DEPRECIATION SCHEDULES.

PREPARE REQUIRED SCHEDULES/REPORT FOR YEARLY AUDIT AND TAX PURPOSES.

LIAISE WITH AUDITORS AND RESPOND TO QUERIES.

ENSURE COMPLIANCE WITH FINANCIAL POLICIES AND PROCEDURES.

ASSIST IN THE PREPARATION OF GROUP CONSOLIDATION REPORTS.

The moment a guest enters the hotel, they will be amazed by the exceptional service provided. As a Duty Manager, you’ll deliver a memorable service to guests by assisting and answering their enquiries that exceeds their expectations. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

A little taste of your day-to-day

• Every day is different, but you’ll mostly be:
• · React and respond to guests to resolve their problems and also provide them with personal recognition
• · Ensure VIPs and priority club guests receive special attention
• · Ensures front line team members comply with FIT Marketing techniques, maximize sales and upsell while promoting inter-hotel sales and in-house facilities
• Check billing instructions and monitor guest credit
• Analyzes and approves discounts and rebates
• Analyze the rate variance report to ensure rooms revenue control
• Help prepare annual departmental operating budget and financial plans.
• Monitor budget and control labour costs and expenses with a focus on rate strategy, building initiatives and inventory management
• Support and assist Front Office team and all departments during peak hours (greeting, rooming and sending off VIP guests)
• Supervises and directs Reception and Reservations personnel in terms of standards of conduct, uniform, hygiene and appearance
• Assist superior in all team member related matters (staffing, recruiting, training, discipline, communication)
• Ensure your team are properly trained according to hotel’s guidelines and quality standards
• Ensure all procedures are conducted safely and according to policies, procedures and guidelines
• Be aware of duty of care, adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Log security incidents and accidents in accordance with hotel requirements
• Takes action with the Property Management Systems (PMS) in emergency situation

What we will need from you

Ideally you have minimum 2 years of working experience in a Supervisory Role in a hotel Front Office department. You have a minimum qualification of Diploma in any aspect and is able to work rotational shift, including night shift.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Job Description

• Responsible for overall major key account
• Be accountable for the business and operation to provide Leadership and Decision-making to the Control Tower, procurement and transport operations teams
• Manage the integration & implementation of new structures developed in operations
• Manage resources including tackling staff performance issues and identification of training needs, reviewing productivity and local recruitment.
• Ensure that all transport is carried out within predetermined cost and security standards
• Identify, lead, drive and monitor process improvement activities.
• To be responsible for the technical delivery of the solution design and modelling of all actual and potential business solutions.
• Assist the Control Tower team with the preparation of customer presentations, project submissions, response to invitation to tender documents and any other process towards the delivery and implementation of improvement initiatives.
• To be a major contributor to the development of new structures and methodologies within the primary supply chain.
• Building a strong partnership with vendors (such as carriers, feeder operator) and ensure they deliver the best service level to customer.
• Closely communicate with DGF network at destination and ensure they deliver the best service to customer
• Bring an overall view on transport within the customers organization in order to identify further savings attributable to optimization
• Ensure Operational Savings are delivered and Service Levels and Customer Satisfaction are delivered for LLP customers
• Responsible to manage the procurement activities for shipping lines and barge operators
• Commercial ownership of the key account at the country level

Job Requirements

• 12 years shipping operations and customer service handling key customers
• 4 years managing a large team (> 10)
• At least diploma education

Job Description

• Seeks and prospects for high value target accounts to win new customers generally in the 100k - 500k range net sales per annum; focusing bringing new Ocean freight customers on board.
• Builds rapport and trust with customers by being informed about customer's business and the market
• Assesses the type and size of customer needs and recommends solutions based on these needs by using industry knowledge
• Closes business connecting a customer need with a DHL solution and the value it may create for the customers
• Gathers customer and market information to update product and trade lane on current conditions
• Supports customer retention by conducting joints visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etc.
• Ensures successful retention of customers by maintaining close liaison with them, ascertaining their satisfaction level via DHL Global Forwarding service standards and to anticipate and/or prevent potential problems.
• Uses networks within the various Sales channels within DP DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs.
• Provides forecast in relation to opportunities & pipelines using DGF CRM.
• Engages pro-actively with Product to resolve commercial / operational issues.
• Collects relevant customer information for the RFI/RFP/RFQ and prepare documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's).
• Performs any other duties assigned by immediate superior

Requirements

• Deep knowledge in the freight forwarding business
• Good communication and presentation skills, ideally selling experience in competitive markets
• High degree of self confidence, initiative and commitment
• Diploma/ degree with at least 3-4 years of relevant working experience

Job Description

• Manages relationship of a defined number of CSI/ MNC and SC customers and prospects in a particular
  sector (serves as primary contact for the customers and coordinates the account e.g. with regards to Trade
  Lane involvement).
• Seeks and prospects for Strategic Customer targets to win new customers.
• Ensures that Key Account activities are aligned with global/regional sector strategy
• Focuses more on customer and sales relationship building through attending external customer meetings
  and internal meetings as necessary in order to support business development.
• Achieves stipulated sales target by maintaining a healthy pipeline, good contractual performance and
  proactive thinking.
• Ensures accuracy and proper maintenance of sales activity records through regular reporting and analysis of
  sales activities.
• Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer
  implementation in order to ensure proper operational handover and implementation to meet customer
  expectations (SLA's & SOP's).
• Ensures successful retention of customers by maintaining close liaison with them, ascertaining their
  satisfaction level via DHL Global Forwarding service standards and to anticipate and/or prevent potential
  problems.
• Coordinates with CRMs on account planning, customer enquiries, business reviews, etc.
• Updates CRMs and executive sponsors at regular intervals, ensuring they have an awareness of business
  critical issues.
• Consults CRMs and Sector Heads on potential solutions and best practice.
• Gathers customer and market information to update Product and Trade Lane on current conditions.

Job Requirements

• Experienced in Account Management of Freight Forwarding or related international transportation services customers - managing SLA with SOP, monthly performance reviews with customers
• Proven track record in developing and growing business with assigned portfolio of customers through RFQ, customised solutions selling
• Good understanding of sector trends in the freight forwarding industry
• Able to identify customer needs by gathering information and building long-term relationships through value creation
• Well developed communication and presentation skills
• Diploma/ degree with more than 3 years of relevant working experience in a MNC environment