Location : Jurong East

Responsibilities:

• Works on deals assigned and supports bids process
• Access customers needs, and recommends technical solutions required to meet customer needs and provide neccessary support
• Work closely with internal teams to align solution design with customers’ business requirements
• Support RFI/RFP’s by creating written Business Requirements into technical proposals that comply with industries requirements and standards

Requirements

• Degree in Engineering
• At least 5 years of Technical Solutions experience and Bids experience
• Experience working with government agencies and Enterprises

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for a Service Delivery Manager to join their team and contribute to their ongoing success.

Job Responsibilities:

• Manage infra projects to meet delivery to customer’s satisfaction
• Handle project’s scope of work according to requirements and contractual KPIs
• Manage external vendors/contractors for provision of material or support services
• Prepare project documentation, progress reports to meet quality standards
• Lead project team to provide engineering, operation support and maintenance to operational/production system
• Gather customers’ requests for system enhancements and propose solutions
• Participate or support in new business prospects or tender involvement

Requirements:

• At least 4 – 5 years’ Project Manager experience, handling infrastructure projects
• Experience with government projects will be an added advantage
• Knowledge and experience with ITSM – ITIL Framework
• Excellent communication skills with customers
• Degree in any discipline

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Role Description

This is a full-time on-site role for a Duty Manager position at Mondrian Singapore Duxton. The incumbent will be responsible for overseeing daily operations and ensuring guest satisfaction. They will handle guest inquiries and resolve any issues that may arise. The Duty Manager will also manage the front desk and supervise the team, ensuring smooth operations and excellent customer service.

How your day looks like?

• Take ownership and responsibility for Duty Management shifts
• Record in the Duty Log all/any incidents that occur in the hotel and follow up with the Front Office Director and/or Hotel Manager
• Report any accident, incident, theft for both internal and external guests, and liaise with Security & Safety Manager as appropriate
• Knowledge of all arrivals and departures, using guest name at all times
• Check current day arrivals and departures, taking appropriate action in the event of fully booked situations
• Fully conversant with current availability situation at any given time, and also future availability
• Fully conversant with all hotel room types, numbers, layout, locations, rates
• Liaise with Housekeeping and Engineering as required for Out Of Order rooms
• Ensure accuracy of input into reservation/front desk systems, and content/legibility of registration cards
• Manage upselling opportunities, email capture and other Front Office initiatives
• Ensure all necessary supplies are available for the Front Desk in order to work efficiently and oversee ordering/completion of Purchase Orders in line with hotel policies and procedures
• Undertake and complete any special projects, tasks or other reasonable request by Front Office Director and/or Hotel Manager
• Meet and welcome regular, global card holders and VIP guests
• Ensure Front Door entrance is covered at all times
• Ensure guest privacy and security, respecting confidential information
• Ensure all guest special requests are followed through and administrated
• Ensure Front Desk Agents are fully conversant with correct policies and procedures for: Reservation enquiries and booking requests, allocation of rooms, pre-allocation and handling of Group arrivals, registering guests, offering assistance with luggage and/or escort to guestrooms, VIP guests/walk-ins, and handling complaints/feedback.
• Follow up on any doubtful accounts passed on by Front Desk Agents
• Authorize and sign paid outs, corrections, adjustments and cashier’s banking
• Be fully involved in the preparation of departmental and hotel budgets as well as any other financial reports if requested
• Ensure Front Desk Agents balance their close of shift and resolve any discrepancies in audit and cash float balancing
• Fully conversant with foreign exchange procedures
• Fully conversant with hotel credit policy as it relates to: cash payments, credit card payments, account to company, voucher payment, and third party payment.

• Monday - Friday: 8.30am - 5.30pm
• Location: East

Job Responsibilities:

1. Field Service Support:

• Provide on-site technical support for semiconductor manufacturing equipment, including installation, maintenance, and troubleshooting.
• Resolve customer issues promptly to minimize equipment downtime.
• Conduct routine inspections and preventive maintenance to ensure equipment operates at optimal performance.

2. Technical Expertise:

• Diagnose and repair equipment issues using expertise in vacuum pump servicing and PLC systems.
• Support advanced manufacturing processes with knowledge of sputtering and etching tools, PVD, and other coating machines.
• Stay updated on industry advancements to enhance technical capabilities.

3. Customer Relations:

• Communicate effectively with Japanese-speaking clients and partners to understand needs and deliver customized solutions.
• Build and maintain strong customer relationships to ensure high levels of satisfaction.
• Prepare detailed reports and documentation of service activities and outcomes.

4. Project Assistance:

• Assist in planning and executing field service projects, ensuring timely completion and adherence to quality standards.
• Collaborate with cross-functional teams to address technical challenges and provide comprehensive solutions.
• Monitor project progress and provide regular updates to stakeholders.

Job Requirements:

• Bachelor’s degree in Engineering or a related field.
• Minimum 5 years of field service experience in semiconductor, aerospace, vacuum technology, or related industries, with at least 2 years in a supervisory or managerial role.
• At least 3 years of hands-on experience with PVD or other coating machines.
• Proficiency in vacuum pump servicing, PLC systems, and experience with sputtering or etching tools.
• Fluencyof Japanese language is require to liaise with clients in Japan.
• Willingness to travel for customer site support and occasional overseas travel.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Job Summary

• Manage and development Online banking products
• Development BCB Cash management products :
• Cash – current account, fixed deposits and foreign currencies
• Customer – grow market share and customer’s wallet share, increase customer awareness and loyalty, identify market opportunities and develop new products
• Create and build business performance report
• Analysis and Report of business performance
• Create and improve reporting of data

Functional

• Analyze product concepts and develop specific guidelines and obtain written approvals
• Build business requirement documents based on design concept and detail the requirements for business and systems
• Create project plan to address all implementation tasks from inception through final delivery – identifying all potential issues and driving to resolution
• Serves as product expert with respect to competition, industry trends, tech advances, and customer changing needs
• Understand market situation and competitors’ action providing market updates and comparison
• Develop new products and enhance existing products according to market situation and corporates needs
• Drawing up product strategies to be at forefront of the market
• Conduct periodic product reviews and business analytics using market information, product statistic reports and business trend analysis.
• Analysis of RMs performance, pipeline and KPI
• Statistic report for products
• Prepare business review presentation
• Prepare business unit performance scorecard
• Work with Relationship Managers to tie up with intermediaries

Education/ Qualification

• Sound knowledge in range of commercial & corporates banking products and MIS reporting
• Minimum 2 years of relevant experience in:

1) Online banking product

2) Cash management product development

3) MIS reporting

Purpose

The Body shop Manager directs work activities of the Body shop staff, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. Contributes toward achieving targeted profit for the department and maintains customer satisfaction standards, while containing expenses.

Duties and Responsibilities

Operational Management

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

General

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Key Job Objective and Job Responsibility:

To properly discharge responsibilities in undertaking Singapore Office general office administration function in order to ensure the facilitation and provision of effective, efficient and reliable administrative logistical support for company with a view to achieving the company’s growth & objectives.

Job Descriptions:

1. To take up the Administration function of the Singapore Office with the objective of providing effective, efficient and reliable administrative support for all divisions / departments of the company.

2. To manage the staff accommodations, as well as office leasing and manage renovation projects of Singapore Office.

3. To review and update Administration Operation Manual (“Admin Manual”) of the Administration Department with the view and objective towards standardization and unification for all group company offices.

4. To ensure the managerial and administrative responsibilities of the Administration Department are in strict compliance with Admin Manual. To conduct review of the Admin Manual at least once a year to ensure the Admin Manual is up to date.

5. To prepare and submit the administrative expenses annual budget for Singapore office in order for the general administration expenses to be incorporated into the overall group company Establishment budget; and to monitor the budget control in co-ordination with all divisions / departments.

6. To manage housing and hotel accommodation arrangements in Singapore, including sourcing the best possible quotations, for visitors and expatriates of the Group.

7. To manage the review of contracts and leases from equipment and service providers, office premises and accommodation providers, etc. for Singapore office.

8. To provide support and coordinate for the company events.

9. To handle and support visa applications and administration work

10. To assist and report to Manager, to provide necessary support in collaborating with the Administration team of all Group company offices.

11. To perform additional duties to meet both the company & department’s needs as desired.

Requirements:

• At least 2-5 years working experience in administration role

• Work independently as well as team player

• The role requires to coordinate and support counterpart in China and Hong Kong

• Good communication skills and able to initiate for improvement

Mon to Fri 8.30am - 5.30pm

Key Job Objective and Job Responsibility:

To properly discharge responsibilities in undertaking Singapore Office general office administration function in order to ensure the facilitation and provision of effective, efficient and reliable administrative logistical support for company with a view to achieving the company’s growth & objectives.

Job Descriptions:

1. To take up the Administration function of the Singapore Office with the objective of providing effective, efficient and reliable administrative support for all divisions / departments of the company.

2. To manage the staff accommodations, as well as office leasing and manage renovation projects of Singapore Office.

3. To review and update Administration Operation Manual (“Admin Manual”) of the Administration Department with the view and objective towards standardization and unification for all group company offices.

4. To ensure the managerial and administrative responsibilities of the Administration Department are in strict compliance with Admin Manual. To conduct review of the Admin Manual at least once a year to ensure the Admin Manual is up to date.

5. To prepare and submit the administrative expenses annual budget for Singapore office in order for the general administration expenses to be incorporated into the overall group company Establishment budget; and to monitor the budget control in co-ordination with all divisions / departments.

6. To manage housing and hotel accommodation arrangements in Singapore, including sourcing the best possible quotations, for visitors and expatriates of the Group.

7. To manage the review of contracts and leases from equipment and service providers, office premises and accommodation providers, etc. for Singapore office.

8. To provide support and coordinate for the company events.

9. To handle and support visa applications and administration work

10. To assist and report to Manager, to provide necessary support in collaborating with the Administration team of all Group company offices.

11. To perform additional duties to meet both the company & department’s needs as desired.

Requirements:

• At least 2-5 years working experience in administration role

• Work independently as well as team player

• The role requires to coordinate and support counterpart in China and Hong Kong

• Good communication skills and able to initiate for improvement

Mon to Fri 8.30am - 5.30pm

5days work
Basic + AWS + VB
Jap MNC

Location: Bedok

Strengthen the tax practice within companies in Singapore and the APAC region:

Singapore Tax Matters

• Ensure timely and accurate filing of all direct and indirect tax returns for SG Group of companies to the IRAS
• Manage all tax queries raised by IRAS as well as queries raise by SG Group of companies during day-to-day operations
• Initiate, manage and complete transfer pricing (TP) documentation preparation for SG Group of companies and act as the main contact point between TP consultant and SG Group companies
• Ensure timely and accurate tax provisioning and deferred tax computation within tight deadline for Panasonic group reporting
• Initiate Major Exporter Scheme (MES) license renewal before the expiry date
• Provide leadership to SG Group of companies and ensure tax governance compliance
• Highlight any potential tax risk and make suggestion for improvement
• Standardisation of tax practice and treatments within the SG Group companies

Regional Tax Matters

• Visualization of tax issues of the regional Group companies and make proposal of counter-measures
• Collecting information on tax changes in the APAC region and grasp the impact to the Group companies
• Support to tax risks associated with reorganization of group company, guidance on risk mitigation, and support for M&A activities
• Support regional Group companies in any tax audit case, liaise with local tax consultant as well as local tax authorities in each country, where required
• Support and monitor Group companies in respect of transfer pricing risk and suggest counter-measures
• Provide sound advise and guidance to the regional companies as and when required
• Monitor effective tax rate in the region and make suggestion for improvement
• Improve tax awareness in the region
• Reduce unnecessary withholding tax expense for the Group and make suggestion for improvement
• Enhance Tax network in APAC Region by working closely with Japan HQ and each regional companies / Country Tax managers
• Functions as a point of contact for group company tax-related measures
• Initiate GST ASK assessment for the renewal of Major Exporter Scheme (MES) license before the expiry date
• Support Japan HQ for Master File preparation, Country by Country Report (CbCR), Pillar 2 project, and any other tax project or queries as required
• Support Australia and New Zealand entities for Hybrid Mismatch compliance matters
• Support Japan HQ for tax matters in relation to Japanese Controlled Foreign Corporation (JCFC) rules
• Ensure timely and accurate tax filing in India

Qualification

• Approximately 10 years of tax experience with a Bachelor's Degree in Accounting, Finance, or related field
• Proven experience in tax compliance and planning
• Strong knowledge of tax laws and regulations
• Excellent analytical and problem-solving skills
• Excellent organizational management skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

• Permanent headcount, based in Singapore
• Leading Maritime / Shipping company
• Candidates must have relevant experience in credit analysis / risk management

Responsibilities would include:

• Independently review and complete loan documentation for draw down
• Manage and implement the Company’s key risk policies, including (a) counterparty risks (e.g. clients, banks, refund guarantors),(b) market risks (e.g. Interest risks, LTV risks, B/E and asset cash flow risks, FX risks), (c) liquidity risks (e.g. funding, FCF)
• Manage company’s risk management portfolio through monthly / quarterly risk updates including risk mitigating recommendation on credit exposures, charter markets and interest / FX markets without compromising business competitiveness
• Independently review counterparty risks and recommend for approval
• Actively track and monitor loan portfolio including information / financial / loan covenant requirement
• Support the Group Treasurer in raising financing for the group and actively manage term sheet negotiations
• Manage existing banking relationships and develop new banking relationships
• Support cash management discussion of the group

Profile of ideal candidate:

• Bachelor’s degree in any discipline
• 8-10 years of banking experience ideally with exposure to credit analysis / risk management, loan structuring and documentation
• Able to oversee loan documentation process independently, understand loan drawdown, have good knowledge in credit
• Shipping / Transportation / Maritime sector exposure is advantageous
• Excellent self-motivation and problem-solving skills, with the ability to drive tasks to completion, and achieve results
• Strong analytical and evaluation skills, with the capability to think strategically
• Solid verbal and written communication ability
• Meticulous, with keen attention to details, while working in a fast-paced environment
• Driven, proactive, diligent, and strong work ethics
• Positive influence with proven ability to lead, motivate, and empower the team

If you are keen to have a preliminary chat, please send me your CV directly to [email protected] quoting reference number CL/BH-22847/FB.

Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent. Due to the high volume of applications received during this period, we seek your understanding that we will only be contacting shortlisted candidates.

Reg No. R1548449
BeathChapman Pte Ltd
Licence no. 16S8112

The Program Manager is responsible for designing and implementing fire safety programs, with a primary focus on the APAC region. This role ensures compliance, drives program success, and enhances safety across multinational offices.

Key Responsibilities:

• Program Implementation: Lead the execution of fire safety programs across multiple offices, ensuring achievement of pre-defined metrics and goals.
• Audits and Inspections: Plan and oversee regular fire safety audits and inspections to maintain compliance with internal policies and external regulations.
• Training and Communication: Develop and organize training programs, while crafting effective communication strategies for both daily operations and emergency scenarios.

Requirements:

• Bachelor’s degree or higher.
• At least 4 years of solid experience in relevant fields, such as physical security operations management or program management.
• Demonstrated success managing programs and collaborating with cross-functional teams in multinational corporation settings.
• Proven experience in managing projects/programs.
• Experience in team-leading is a plus.
• Exceptional organizational and communication skills.
• Relevant certificates such as certified Fire Safety Manager with SCDF is a plus.

Purpose of Role：

The Policy and Program Manager is responsible for designing and implementing fire safety programs, with a primary focus on the APAC region. This role ensures compliance, drives program success, and enhances safety across multinational offices.

Key Responsibilities：

• Program Implementation: Lead the execution of fire safety programs across multiple offices, ensuring achievement of pre-defined metrics and goals.
• Audits and Inspections: Plan and oversee regular fire safety audits and inspections to maintain compliance with internal policies and external regulations.
• Training and Communication: Develop and organize training programs, while crafting effective communication strategies for both daily operations and emergency scenarios.

Requirements：

• Bachelor’s degree or higher.
• At least 4 years of experience in relevant fields, such as physical security operations management or program management.
• Proven experience leading teams.
• Demonstrated success managing programs in multinational corporations similar to Bytedance.
• Exceptional organizational, communication, and leadership abilities.

Job Responsibilities:

• Develop a system strategy plan and implementation roadmap based on the business objectives of the HR Operation team.
• Understand the core of each system requirement and offer HR solutions from a system-oriented perspective, e.g. Collect user needs, Review Proposal, Vendor management, System Testing
• Develop and review system project management plans, supervise project progress status and identify risks, ensure that HR Operation system projects are successfully delivered.
• Cooperate with global and local front-line operation teams to analyze business requirements and evaluate system solutions.
• Drive the direction of system iteration to ensure that the system and process can serve HR and business operation in the long run.
• Continuously improve the HR Operation system request management and system project management mechanism.
• Continuously improve the regional demand analysis and reporting capabilities, and improve the quality of regional system requirements.

Requirements:

• Bachelor's degree or above with major in Human Resources, Computer Science, Information Management, or related field.
• At least 5 years of project experience in system implementation and HR business processes for large corporations or internet companies.
• Ability to understand and analyze requirements, systematic and structured logical thinking ability.
• Possesses deep insight into business, high sensitivity to data, able to handle complex business models and independently complete configurations.
• Possess excellent communication and teamwork skills and learning ability.
• Experience in implementing large-scale system projects such as SAP and Workday.
• Experience in implementing overseas HR system projects is a plus.

• Salary up to $8,000 with Bonuses
• Experience in manpower planning and budgeting
• Consulting background is a MUST

Responsibilities:

• Collaborate with Business Units during their reorganization, offering guidance on manpower requests.
• Investigate reorganization possibilities, emphasizing areas with potential synergies or a significant amount of administrative/transactional work that could be streamlined or automated.
• Supervise the precise upkeep of the organizational structure and positions in Success Factor.
• Act as the primary coordinator for the annual Manpower Budgeting Exercise for the Head Office, involving communication with divisions, reviewing their plans, and preparing presentations for Management clearance.
• Coordinate with Payrolls to execute budget cost planning for the upcoming Financial Year.
• Verify the accuracy of monthly workforce metrics for reporting purposes.

Requirements:

• Hold a Bachelor's degree from a university.
• Minimum of 5 years of experience in HR manpower planning and organizational development within a commercial setting, demonstrating proficiency in handling organizational dynamics issues and successfully executing enterprise-level change programs.
• Capable of working autonomously, effectively managing competing priorities, and performing well under pressure.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Key Job Objective and Job Responsibility:

To properly discharge responsibilities in undertaking Singapore Office general office administration function in order to ensure the facilitation and provision of effective, efficient and reliable administrative logistical support for company with a view to achieving the company’s growth & objectives.

Job Descriptions:

1. To take up the Administration function of the Singapore Office with the objective of providing effective, efficient and reliable administrative support for all divisions / departments of the company.

2. To manage the staff accommodations, as well as office leasing and manage renovation projects of Singapore Office.

3. To review and update Administration Operation Manual (“Admin Manual”) of the Administration Department with the view and objective towards standardization and unification for all group company offices.

4. To ensure the managerial and administrative responsibilities of the Administration Department are in strict compliance with Admin Manual. To conduct review of the Admin Manual at least once a year to ensure the Admin Manual is up to date.

5. To prepare and submit the administrative expenses annual budget for Singapore office in order for the general administration expenses to be incorporated into the overall group company Establishment budget; and to monitor the budget control in co-ordination with all divisions / departments.

6. To manage housing and hotel accommodation arrangements in Singapore, including sourcing the best possible quotations, for visitors and expatriates of the Group.

7. To manage the review of contracts and leases from equipment and service providers, office premises and accommodation providers, etc. for Singapore office.

8. To provide support and coordinate for the company events.

9. To handle and support visa applications and administration work

10. To assist and report to Manager, to provide necessary support in collaborating with the Administration team of all Group company offices.

11. To perform additional duties to meet both the company & department’s needs as desired.

Requirements:

• At least 2-5 years working experience in administration role

• Work independently as well as team player

• The role requires to coordinate and support counterpart in China and Hong Kong

• Good communication skills and able to initiate for improvement

Mon to Fri 8.30am - 5.30pm

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills

Working hours: Mon to Fri, 8:30am to 5:30pm

JOB SUMMARY

We are seeking experienced Project Managers to take ownership of our suite of in-house products, elevate, rejuvenate and relaunch them as our next generation integrated best-of-suite solutions for our clients. As a Project Manager, you will have the opportunity to implement the strategic vision for the product and lead a multi-disciplinary team to design, architect, develop, test and launch the product to market.

Feeling the customer, business and market trends heartbeat is paramount. Staying up-to-date with products, plans and features of competitors is essential. Taking all these feedback iteratively, as a Project Manager you will play a key role in the conceptualization of product ideas and road map, innovating on functionality, developing differentiate features, prototyping and experimenting with early adopters and finally launching the enhancements, features, or products to market.

On a day-to-day basis, the Project Manager involves in working with diverse team members across the full spectrum of software developer services including business analysis, UI/UX, graphics design, backoffice engineering, mobile app engineering, blockchain and smart contract development. The Project Manager is constantly challenged to balance business viability, technical feasibility, customer desire and time to market to ensure that ideas become winning products.

The ideal Project Manager is a visionary who can elevate concepts, ideas and experiences, then persevere through the development process with a multi-disciplinary team to bring these visions to reality with speed and conviction. A respected individual whom the rest of the team members can openly discuss, share and exchange ideas while approachable to those seeking inspiration, mentorship and guidance. The Project Manager seeks to stimulate enthusiasm, drive and creativity to maximize the potential of every team member working on the product.

JOB DUTIES

• Define a clear, cohesive vision and strategy across the product line including existing and yet-to-be announced product developments. Ensure the vision, objectives and strategy is clearly understood by the various team members across the Creative, Sales and Frontend & Backend Engineering teams.
• Conduct market research, generate product requirements, develop marketing and sales support strategies, as well as determine specifications and time-integrated plans for product introduction.
• Constantly in touch with customers’ pain points, needs and desires and scoping an innovative and viable solution.
• Conduct requirement workshops, requirement gathering sessions, review competitor software features to draw inspiration for new features, functions or products.
• Pitch innovative concepts and functional proposals to various stakeholders, and manage all aspects of the product implementation, including approvals and feedback provided.
• Assess the competition by comparing the product line to competitors and seek opportunities to differentiate.
• Go in-depth to develop product requirements, user stories, detailed product feature specifications and define clear and detailed process flows.
• Working closely with the UX and UI designers to detail out the wireframes and final UI for the new features or products.
• Turn customer pains and complex requirements into bite-sized and actionable user-stories that is feasible to be implemented and tested within a well-defined 2-week sprint. Prioritise those with the highest business value to be implemented first.
• Execute beta and pilot programs with early-adopters and track their feedback and enhance the product features set readying it for market release.
• Develop the core positioning and messaging for the product. Prepare product pitch points, feature benefits and sales collaterals to sales teams to enable them to engage potential customers and close sales for the product and product suite.
• Develop key performance metrics for products. Track, monitor and analyse these metrics during beta, early-adopter stages as well as a live product.
• Be recognized as a leader in the product line, build and maintain relationship with the clients, and business stakeholders.
• Provide mentorship and leadership to team members in terms of project management knowledge, industry knowledge, best practices, communication and documentation skills.
• Source, seek, hire and fill skills and experience gaps among the team members.
• Actively conduct reviews, manage approvals, and sign off processes for product feature sets.
• Keep abreast of latest competitor offerings, and digital trends to help strengthen the team’s deliverables.

JOB REQUIREMENTS

• Bachelor’s or Master’s Degree in Computing, Engineering, Product Design or related field.
• Over 5-8 years of related work experience in the domains of project management, business analysis, system analysis, system design, process reengineering and consulting in IT / Tech industry.
• A proven track record of gap analysis, identifying market fit, innovative means of problem solving, designing software products that provide clients with solutions and bringing these products live.
• Outstanding knowledge in project/product management, project lifecycle and best practices.
• Strong conceptual abilities, clear communication of direction and solid knowledge of project management methodology.
• Exceptional analytical and conceptual thinking skills and quick to learn new business domains and industries.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple projects simultaneously.
• Excellent planning, organizational and problem-solving.
• Strong communication skills in presenting visions or ideas to both internal and external stakeholders.
• Ability to influence various stakeholders and work closely with them to obtain buy-in.
• Excellent documentation skills in drafting clear and concise requirements and specifications along with in-depth knowledge of product strategy.
• Comfortable in working with a multi-disciplinary team that involves, process engineering, backend & frontend engineering, UI/UX, graphics design, quality assurance and IT operations.
• Willing to roll-up one’s sleeves and provide a hands-on help to the team.
• Ability to lead, convince and inspire team members in a fast-paced environment.
• Willingness to travel to meet and work with offshore team members.
• Fluency in written and spoken English and Mandarin is required to liaise with Chinese speaking clients and counterparts to understand their technical requirements.

Responsibilities

• Responsible for independently implementing standardized operations according to SOP and 6S standards, and guiding subordinates to complete orders on time to ensure delivery of orders;
• Responsible for dealing with problems in the delivery process, proactively reporting and timely obtaining solutions in case of problems that cannot be solved independently to ensure the timely flow of orders;
• Responsible for completing all kinds of orders in and out of the warehouse and delivery work on time, familiar with all kinds of operation requirements, and regularly summarize and classify the delivery situation, abnormal orders and other data, and timely feedback;
• Responsible for following up the progress of maintenance orders, sorting out and filing and handing over documents, and organizing inventory counting;
• Responsible for the daily work system optimization requirements, solve abnormal problems, optimize work efficiency;
• Responsible for 6S management on site and assist the person in charge.

Qualifications

• NITEC or above, logistics/supply chain management is preferred
• Have at least two years of warehouse related work experience, be skilled in operating office software, familiar with the operation process of warehouse entry and exit and basic computer operation;
• Open to candidates with no experience, but must be a graduate in logistics, supply chain management, or a related field.

HOW TO APPLY:

Interested applicants, kindly click on “Apply Now” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Our client provides warehouse and storage solutions in Singapore.

Job Description:

Our client is seeking skilled Operations Supervisors/Executives to support Managers in enhancing productivity. It is essential to achieve and maintain the required cycle times to meet the business’s projected capacity and service level agreements.

Responsibilities:

· Assist the Assistant Manager: Support daily operational activities and ensure smooth workflow.

· Effective Planning and Organization: Plan and organize daily warehouse operations to meet requirements.

· Customer Order Fulfillment: Work closely with the Customer Service Team to ensure timely and accurate fulfillment of customer orders.

· Customer Satisfaction: Achieve high levels of customer satisfaction through excellence in receiving, picking, packing, and logistics operations.

· Incident Analysis and Reporting: Investigate and analyze mistakes, provide solutions, report incidents, and conduct counseling as needed.

· SOP Compliance: Maintain all operational areas and documentation according to Standard Operating Procedures (SOP).

· Team Communication: Communicate with the warehouse operational team on operational matters or duties.

· Order Coordination: Track and coordinate orders requiring special attention (Ad hoc orders, Urgent Orders, etc.).

· Report Generation and Analysis: Generate and analyze reports for management.

· Inter-Department Coordination: Liaise with Inward and Outward movements of goods.

· Stock Taking: Responsible for perpetual and annual stock taking, and provide periodic reports on stock movements.

· Health and Safety Compliance: Ensure adherence to Health and Safety policies and procedures, supporting a safe working environment including the safe operation of equipment.

· KPI Achievement: Ensure daily and monthly KPIs/targets are met.

· Standards Compliance: Ensure compliance with Company’s project, operational, quality, regulatory, and HS&E (Health, Safety, Environment) standards, including ISO 9001, ISO 14001 requirements.

Requirements:

· Education: Diploma or Degree in Logistics/Warehouse Management or a related field.

· Experience: Minimum of 3 years of relevant experience in Logistics and Supply Chain, with prior experience in supply chain and warehouse operations for the healthcare sector.

· Knowledge: Strong understanding of Warehouse and Distribution Operations and Procedures, and familiarity with Warehouse Management Systems (WMS).

· Analytical and meticulous with an eye for details and numbers

Job Responsibilities:

• Prepare proposals, quotations, and tenders for inquiries, negotiating terms to secure sales opportunities.
• Pursue new business opportunities that align with the company's expertise in interactive and experiential technologies, targeting markets such as marketing, events, galleries, exhibitions, and retail.
• Develop solutions to enhance client experiences and foster brand loyalty.
• Collaborate closely with team members to meet and exceed client expectations.
• Partner with collaborators to deliver innovative and successful projects.
• Manage both company and client expectations effectively.
• Contribute to strategic planning and solution development to drive sales.

Requirements:

• Preferably have at least 2 years of relevant experience in IT, Multimedia, MICE, Marketing, or Creative industries.
• Strong interpersonal communication skills.
• Excellent written and verbal communication abilities.
• Demonstrate a positive, eager-to-learn attitude towards acquiring technical knowledge, with a creative flair.
• Passionate about technology, user experiences, and various areas of design and innovation.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

5days work
Basic + AWS + VB
Jap MNC

Location: Bedok

Strengthen the tax practice within companies in Singapore and the APAC region:

Singapore Tax Matters

• Ensure timely and accurate filing of all direct and indirect tax returns for SG Group of companies to the IRAS
• Manage all tax queries raised by IRAS as well as queries raise by SG Group of companies during day-to-day operations
• Initiate, manage and complete transfer pricing (TP) documentation preparation for SG Group of companies and act as the main contact point between TP consultant and SG Group companies
• Ensure timely and accurate tax provisioning and deferred tax computation within tight deadline for Panasonic group reporting
• Initiate Major Exporter Scheme (MES) license renewal before the expiry date
• Provide leadership to SG Group of companies and ensure tax governance compliance
• Highlight any potential tax risk and make suggestion for improvement
• Standardisation of tax practice and treatments within the SG Group companies

Regional Tax Matters

• Visualization of tax issues of the regional Group companies and make proposal of counter-measures
• Collecting information on tax changes in the APAC region and grasp the impact to the Group companies
• Support to tax risks associated with reorganization of group company, guidance on risk mitigation, and support for M&A activities
• Support regional Group companies in any tax audit case, liaise with local tax consultant as well as local tax authorities in each country, where required
• Support and monitor Group companies in respect of transfer pricing risk and suggest counter-measures
• Provide sound advise and guidance to the regional companies as and when required
• Monitor effective tax rate in the region and make suggestion for improvement
• Improve tax awareness in the region
• Reduce unnecessary withholding tax expense for the Group and make suggestion for improvement
• Enhance Tax network in APAC Region by working closely with Japan HQ and each regional companies / Country Tax managers
• Functions as a point of contact for group company tax-related measures
• Initiate GST ASK assessment for the renewal of Major Exporter Scheme (MES) license before the expiry date
• Support Japan HQ for Master File preparation, Country by Country Report (CbCR), Pillar 2 project, and any other tax project or queries as required
• Support Australia and New Zealand entities for Hybrid Mismatch compliance matters
• Support Japan HQ for tax matters in relation to Japanese Controlled Foreign Corporation (JCFC) rules
• Ensure timely and accurate tax filing in India

Qualification

• Approximately 10 years of tax experience with a Bachelor's Degree in Accounting, Finance, or related field
• Proven experience in tax compliance and planning
• Strong knowledge of tax laws and regulations
• Excellent analytical and problem-solving skills
• Excellent organizational management skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

5days work
Basic + AWS + VB
Jap MNC

Location: Bedok

Strengthen the tax practice within companies in Singapore and the APAC region:

Singapore Tax Matters

• Ensure timely and accurate filing of all direct and indirect tax returns for SG Group of companies to the IRAS
• Manage all tax queries raised by IRAS as well as queries raise by SG Group of companies during day-to-day operations
• Initiate, manage and complete transfer pricing (TP) documentation preparation for SG Group of companies and act as the main contact point between TP consultant and SG Group companies
• Ensure timely and accurate tax provisioning and deferred tax computation within tight deadline for Panasonic group reporting
• Initiate Major Exporter Scheme (MES) license renewal before the expiry date
• Provide leadership to SG Group of companies and ensure tax governance compliance
• Highlight any potential tax risk and make suggestion for improvement
• Standardisation of tax practice and treatments within the SG Group companies

Regional Tax Matters

• Visualization of tax issues of the regional Group companies and make proposal of counter-measures
• Collecting information on tax changes in the APAC region and grasp the impact to the Group companies
• Support to tax risks associated with reorganization of group company, guidance on risk mitigation, and support for M&A activities
• Support regional Group companies in any tax audit case, liaise with local tax consultant as well as local tax authorities in each country, where required
• Support and monitor Group companies in respect of transfer pricing risk and suggest counter-measures
• Provide sound advise and guidance to the regional companies as and when required
• Monitor effective tax rate in the region and make suggestion for improvement
• Improve tax awareness in the region
• Reduce unnecessary withholding tax expense for the Group and make suggestion for improvement
• Enhance Tax network in APAC Region by working closely with Japan HQ and each regional companies / Country Tax managers
• Functions as a point of contact for group company tax-related measures
• Initiate GST ASK assessment for the renewal of Major Exporter Scheme (MES) license before the expiry date
• Support Japan HQ for Master File preparation, Country by Country Report (CbCR), Pillar 2 project, and any other tax project or queries as required
• Support Australia and New Zealand entities for Hybrid Mismatch compliance matters
• Support Japan HQ for tax matters in relation to Japanese Controlled Foreign Corporation (JCFC) rules
• Ensure timely and accurate tax filing in India

Qualification

• Approximately 10 years of tax experience with a Bachelor's Degree in Accounting, Finance, or related field
• Proven experience in tax compliance and planning
• Strong knowledge of tax laws and regulations
• Excellent analytical and problem-solving skills
• Excellent organizational management skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

We are looking for a Business Development Manager (Sales) to be part of our team. The Business Development Manager will be supported with inbound leads and get the opportunity to work with the #1 Digital Marketing Agency in Singapore.

Rewards:

• Extremely high commission structure
• Medical and insurance coverage
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Develop digital marketing strategies and solutions across a broad range of digital marketing channels (SEO, SEM, Social Media, YouTube & Display) that meet our prospective clients’ needs
• Communicating with the clients and internal team in the development of the overall digital marketing strategy
• Conduct sales presentations to a range of prospective clients
• Build rapport with the business community through participation in related business associations
• Prospecting new leads and converting them to clients
• Build strong relationships with prospective clients
• Support account managers to service the clients
• Responding to clients' emails and calls
• Assisting in inbound calls to ensure prospective clients' sales inquiries are answered
• Making outbound calls to secure appointments and sales closure
• Prepare sales forecasts and report regularly
• Meet or exceed sales objectives assigned

Requirements:

• STRICTLY Singaporean or PR holder only
• Knowledge of Digital Marketing (SEO, PPC, SMA) is preferred
• Minimum 1 year experience in sales related position
• Fluent in written and spoken English
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude
• Able to carry and protect company branding at all times
• Able to work independently

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Job Description

About Kuoni Tumlare

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.

Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.

We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.

About the Business

Our Sales Office services take care of all kinds of tour solutions, includes series, mice, event, MyBus excursions,

virtual tour and virtual/hybrid events across our destinations.

About the Role

This role is in charge of making quotations, following up offers, daily operation works and completing assignment and reports to supervisor/operation manager.

• Quotations – Work with sales team closely to make sure quotations to be done correctly and properly
• Follow-up of offers – Work with sales team closely to get feedback of offers and push for real bookings in return
• Daily operation works – Ensure all daily operations to be done properly
• Complete assignment and reports to supervisor/operation manager

Job Requirements

Key Responsibilities

• Quotations
  a. Gather as much group information as possible (including flight details, group purpose and possible competitions)
  b. Review itinerary as well as requested services
  c. Make proper quotation from system by following all the information and requests.
  d. Prepare quote sheets as well as sales sheet
  e. Get selling prices from sales team and then send offer letter to agent
• Follow up offers with calls
  a. Make sure agents get our offers properly
  b. Get feedback of offers and pass related information to sales team for further action
• Daily operation works
  a. New group bookings, including series and ad hoc
  b. Push confirmation of services, including hotels and ground services
  c. Deadline control
  d. Revenue/budget control
  e. Regular update of sign up pax
  d. Communicate with agents, LPICs and HRD people whenever it needs
  f. Cancel groups when required and follow up cancellation fee if any
  g. Materialize groups when approved by agents and make sure all services to be confirmed properly by due time
  h. Change services and follow up confirmation by due time
  i. Finalize groups and send out final document to agents
  j. Check BIS reports and create invoices
  k. Trouble shooting while groups are in the trip
  l. Join weekly operation team meeting for information sharing and case study
• Complete assignment and reports to supervisor/operation manager
• Internal Communication
  a. Clear, open and effective communication with Destination Management Office Operations
  b. Collaboration with Sales teams
  c. Price and condition negotiations with clients and Destination Management Office

To Succeed in the Role, You Should:

• Be a fast learner, self-motivated and passionate about delivering quality customer service to our clients.
• Take ownership of own area of responsibility.
• Be Highly detail orientated, able to keep deadlines and work under pressure.
• Be a Team-player, must have good interpersonal and communication skills.
• Be Flexible and Solution driven, adaptable in uncertain conditions.
• Be Data-driven.
• Be Revenue focused and driven to achieve targets.

We Are Looking for a Person With:

• Working Experience
  more than 5 years working experience of operating group tours for Europe destinations
• Language skills
  English: good for both in writing and speaking
  Mandarin: good for both in speaking and reading

What We Offer:

• Interesting and variable full time office job .
• Fun and supportive international team across countries.
• Different training and self-development activities.
• Career development possibilities.