COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Overview:

In this role, you will be responsible for co-developing, monitoring and evaluation of the strategic initiatives. Working closely with executive leadership, you will analyse trends, opportunities and develop plans to achieve long-term objectives. This role requires a deep understanding of business strategy of our agency, excellent analytical skills, and the ability to lead cross-functional teams to execute strategic plans.

As a Strategy Manager you will play a pivotal role in shaping THKMC's future and ensuring its long-term success. You should possess a combination of strategic thinking, leadership, and analytical skills, along with a keen understanding of the social service and community care sector environment in which the agency operates.

Key Responsibilities:

1. Enabling Growth:

• Lead development & execution of THKMC's strategic plans & initiatives to drive growth & enhance competitive advantage.
• Monitor & evaluate continuously the progress of strategic initiatives, adjusting as necessary.

2. Research:

• Conduct comprehensive Social Service and Community Care (SS&CC) sector research, competitor analysis, and sectoral trend assessments to identify opportunities & threats. Understand how this data could be relevant for THKMC services & operations.

3. Data Analytics:

• Analyse data & perform quantitative analysis to glean insights about THKMC client, caregiver, volunteer & corporate partner populations.
• Use data to understand THKMC positioning in SS&CCA sector & recommend improvements.
• Analyse data (including financial statistics, budgets & forecasts), formulate & test hypotheses, and develop models to quantify feasibility of recommended strategic decisions.
• Identify THKMC strategic initiatives and key performance indicators (KPIs).

4. Cross-Functional Collaboration:

• Lead cross-functional teams, internal and external stakeholders to work cohesively towards achieving strategic objectives.

5. Reporting and Communication:

• Track performance of strategic initiatives. Construct & update THKMC Management dashboard for monitoring & reporting KPIs.
• Prepare Strategic Planning and Transformation (SPT) discussion & presentation papers. Partner Secretariat(s) to table SPT presentations & updates of THKMC Management dashboard
• Work with Head (SPRM) to achieve functional objectives & deadlines.

Requirements:

• Bachelor's degree in business or related field. Post-graduate degree or professional certification would be a plus.
• Minimum 12 years' experience in management consulting, strategic planning, change management and / or business development, with at least 5 years in leadership roles.
• Proficiency in project management principles to oversee execution of strategic initiatives.
• Conversant with Enterprise Design Thinking & Business Process Re-engineering.
• Good working knowledge of Data Science.
• Strong working knowledge of visualization & collaboration tools. Proficiency in Microsoft Office, Power BI & Tableau.
• Expertise in Change Management.
• Deep understanding of Singapore Social Service and Community Care sector.
• Analytical. Independent problem-solving skills.
• Precision, accuracy & high attention to detail in all aspects of work. Strong stakeholder management & interpersonal skills.
• Strong written & verbal communication skills.
• Able to work autonomously & deliver under tight deadlines.

In this role, you will be responsible for co-developing, monitoring and evaluation of the strategic initiatives. Working closely with executive leadership, you will analyse trends, opportunities and develop plans to achieve long-term objectives. This role requires a deep understanding of business strategy of our agency, excellent analytical skills, and the ability to lead cross-functional teams to execute strategic plans.

As a Strategy Manager you will play a pivotal role in shaping THKMC's future and ensuring its long-term success. You should possess a combination of strategic thinking, leadership, and analytical skills, along with a keen understanding of the social service and community care sector environment in which the agency operates.

Key Responsibilities

1. Enabling Growth:

• Lead development & execution of THKMC's strategic plans & initiatives to drive growth & enhance competitive advantage.
• Monitor & evaluate continuously the progress of strategic initiatives, adjusting as necessary.

2. Research:

• Conduct comprehensive Social Service and Community Care (SS&CC) sector research, competitor analysis, and sectoral trend assessments to identify opportunities & threats. Understand how this data could be relevant for THKMC services & operations.

3. Data Analytics:

• Analyse data & perform quantitative analysis to glean insights about THKMC client, caregiver, volunteer & corporate partner populations.
• Use data to understand THKMC positioning in SS&CCA sector & recommend improvements.
• Analyse data (including financial statistics, budgets & forecasts), formulate & test hypotheses, and develop models to quantify feasibility of recommended strategic decisions.
• Identify THKMC strategic initiatives and key performance indicators (KPIs).

4. Cross-Functional Collaboration:

• Lead cross-functional teams, internal and external stakeholders to work cohesively towards achieving strategic objectives.

5. Reporting and Communication:

• Track performance of strategic initiatives. Construct & update THKMC Management dashboard for monitoring & reporting KPIs.
• Prepare Strategic Planning and Transformation (SPT) discussion & presentation papers. Partner Secretariat(s) to table SPT presentations & updates of THKMC Management dashboard
• Work with Head (SPRM) to achieve functional objectives & deadlines.

Requirements:

• Bachelor's degree in business or related field. Post-graduate degree or professional certification would be a plus.
• Minimum 12 years' experience in management consulting, strategic planning, change management and / or business development, with at least 5 years in leadership roles.
• Proficiency in project management principles to oversee execution of strategic initiatives.
• Conversant with Enterprise Design Thinking & Business Process Re-engineering.
• Good working knowledge of Data Science.
• Strong working knowledge of visualization & collaboration tools. Proficiency in Microsoft Office, Power BI & Tableau.
• Expertise in Change Management.
• Deep understanding of Singapore Social Service and Community Care sector.
• Analytical. Independent problem-solving skills.
• Precision, accuracy & high attention to detail in all aspects of work. Strong stakeholder management & interpersonal skills.
• Strong written & verbal communication skills.
• Able to work autonomously & deliver under tight deadlines.

OVERVIEW:

The Operations Director is overall responsible for overseeing the successful running of the Domestic / Cross Border Transport Operations of the company, which includes Air and Ocean Freight operations.

ESSENTIAL FUNCTIONS :

· Provide leadership & decision making to the operations departments

· Setting of goals & objectives for operations and product to achieve annual volume growth targets in conjunction with sales and participates in company marketing and sales efforts

· Manage the integration & implementation of new structures developed in operations

· Manage resources including tackling staff performance issues and identification of training needs, reviewing productivity and local recruitment

· Ensure all transports are carried out within predetermined cost and security standards and perform annual service and cost reviews to ensure we meet market requirements

· Ensure the operations departments adhere to all quality requirements e.g. operational compliance & certifications, ISO, Bizsafe Star, etc. and work with Finance to adhere to financial compliance requirements

· Prepare monthly reports relating to productivity, profitability, compliance etc.

EDUCATION AND EXPERIENCE:

· A Diploma / Advance Diploma / BSc. degree in business and supply chain preferred or their equivalent.

· 10+ years of air and ocean freight products

· Highly motivated leader who is assertive and adept at working in a competitive, challenging and fast-paced work environment

· Results oriented

· Ability to read, analyze, and interpret financial reports, technical procedures, or governmental regulations

· English advanced proficiency (written and speaking)

· Cargowise system, Advance Microsoft Excel & PowerPoint skills

· Willing to travel occasionally

SUPERVISORY RESPONSIBILITIES:

· Conduct performance evaluation for direct reports

· Recommend hiring, firing and promotion

· Identify and resolve departmental personnel issues

· Ongoing coaching and mentoring of staff to develop skills to the highest level

· Drives alignment & builds the team

ENVIRONMENT:

100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be required in support of the position’s responsibilities.

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

ADDITIONAL:

Adhere to the Company HR Policy, the Code of Business Conduct and departments' policies, processes & procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

Job Summary:

WonderFoot TCM Massage Pte Ltd is seeking a skilled and compassionate Massage Therapist (Masseur/Masseuse) to join our dynamic team. The ideal candidate will have a strong background in various massage techniques, excellent customer service skills, and a passion for promoting relaxation, health, and well-being. As a Massage Therapist at WonderFoot TCM Massage, you will be responsible for providing high-quality massage therapy services to our diverse clientele.

Key Responsibilities:

• Conduct client consultations to understand their needs and health concerns.
• Perform a variety of massage techniques, such as Swedish, deep tissue, sports, prenatal, and hot stone massages.
• Maintain a clean and professional workspace, ensuring all equipment and supplies are sanitized and properly stored.
• Develop and maintain strong client relationships through effective communication and personalized service.
• Educate clients on relaxation techniques and post-massage care.
• Stay current with industry trends, new techniques, and continuing education requirements.
• Adhere to all local and state regulations and guidelines for massage therapy practice.

Preferred Qualifications:

• 2+ years of experience in a professional massage therapy setting.
• Additional certifications in specialized massage techniques (e.g., reflexology, aromatherapy).
• Experience with scheduling and client management software.
• Knowledge of complementary wellness practices such as aromatherapy, hydrotherapy, or acupuncture.

Working Conditions:

• Must be able to stand for long periods and perform physical tasks associated with massage therapy.
• Ability to adapt to various client preferences and comfort levels.

• Strong software background in Bentley Open Building Design.
• Attend and chair VDC and technical meetings with Clients, Consultants and Sub-contractors.
• Works closely with project team in coordinating, quality control, organizing and producing of construction drawings and documentations using BIM Technologies.
• Ensure drawings accuracy based on BIM standards.

EA Licence No. 16C7962

As a People Operations Associate, you will be responsible for the daily operations for HR functions. Be expected to work alongside internal teams on Recruitment, Employee Engagement, and HR operations matters. We are looking for a passionate and motivated HR thinker, that is able to execute functions independently and yet work collaboratively to support HR projects in a fast pace environment.

• Responsible for daily operations of the HR functions
• Oversee proper maintenance of employee personnel records in the HR system
• Assist in administering employees’ benefit programs including but not limited to designing, developing, and execution of programs
• Support office management; liaise with facility management vendors
• Coordinate and manage office equipment and asset
• Facilitate on- and off-boarding process
• Conduct regular reviews and updates of HR Policies and processes to ensure compliance with global and local statutory requirements
• Organize employee engagement activities such as corporate retreat and company gathering
• Ad-hoc duties as assigned

• Minimum Degree in Business or related fields
• Minimum 1-2 years of experience as an HR Generalist
• Expert in local employment regulations
• Proficiency in global employment regulation is plus
• Ability to work independently and as a team player in a fast-paced environment
• Problem solver with strong initiative and meticulousness
• Versatile and has a strong perseverance mindset

· Responsible for the maintenance of cleanliness and neatness of the shop facilities, Treatment rooms and other parts of the shop.

· Responsible preparing the necessary treatment products, replenishment of stocks, towels supply etc.

· Handle customer queries and concerns efficiently and politely

· Ensure high level of service standards

· Takes payments from clients and customers.

· Able to work on weekend and PH

· Need stay in shop long time.

· Sets appointments with clients and customers.

· Follow and comply with the instructions given by Shop Manager

Job Description

1. Reception of visiting clients and addressing their health-related inquiries;
2. Organising various health-themed events and hosting the clients during on-site activities;
3. Guiding potential clients in experiencing health adjustment equipment (promoting the purchase of experience products or services);
4. Encouraging clients to join the membership program and inviting them to join the corporate social media group;
5. Explaining health services and related product knowledge to clients;
6. Overseeing the daily management of the health centre (including equipment, materials, and supplies);

Job Requirement

1. Please note that candidates are required to have relevant experience and a proven track record to demonstrate capability;
2. Strong interpersonal, communication skills, and the ability to consider clients' feelings while achieving effective conversions;
3. Strong growth potential, willingness to accept new challenges and problem-solving skills;
4. Diligent, proactive, and driven to succeed;

ü Candidate is the in charge of the overall supervision an entire organization

ü Assist with operations may require to carrying loads>20kg

ü Analyse the investment opportunities

ü Candidate must be able to oversee every section of the company

ü Most of the time, Candidate is required to attend meetings than staying in front of the computer

ü must be able to make decisions, sometimes quickly, based on available information

ü Should be able to convey complex thoughts and processes clearly and concisely also, able to build a diverse team with different talents and personalities

ü Support the team in the structuring and execution of the acquisition of data centre assets

ü Review and provide inputs on transaction documents

ü Prepare research and summaries on acquisition opportunities

ü Assist in preparation of annual reports and other publications including circulars and offer information statements

ü Preparation of management reports and board materials.

ü Develop and implement a sound business plan for sourcing acquisition or investment opportunities, including specific strategies designed to achieve short and long-term growth and profit objectives.

Requirements:

ü Bachelor's or Master degree in Sale & Marketing, Business Administration, or related field.

ü Experience in management may be advantageous.

ü Understanding and knowledge of sales and marketing.

ü Strong analytical, organizational, and creative thinking skills.

ü Excellent communication, interpersonal, and customer service skills.

ü Knowledge of data analysis and report writing.

ü The ability to understand and follow company policies and procedures

ü Independent and able to work under tight deadlines

ü Must work on Weekends and Public Holidays

ROLE

As the face of Destination Beverage for the Professional Clients, you are in charge and credited of the sales generated by the On Trade Channels. Identically, you will be the privileged contact point for Customers and Brands.

You have the responsibility to maintain and grow the sales of the company while ensuring healthy margins, prioritizing the increment of profitability for the company.

You keep a Sales and Leads Report weekly with proposal on how to grow and improve the P&L of each account.

You suggest ideas and supervise the Marketing initiatives, including but not limited to calendar of Promotions, Trainings, Guestshift and other activations.

You train internal team members as well as customers, and you will be proposing beverage programs to outlets.

More specifically, you are looking after Hotels, High Profile accounts (such as Cocktail Bars) and High volume accounts (Celavi and other groups), and from time to time, help on restaurants requiring a specific promo/training/consulting.

You can be required to travel for work and representation overseas (short trips).

PROFILE

In order to sustain and accelerate our growth, we are looking for an experienced Sales Manager with an extensive network in the Beverage Industry, specifically Hotels and Cocktail bars or Restaurants.

The candidate should:

- be proficient in English and another language,

- have solid knowledge on cocktails and beverage programs, ideally built in a previous operational position

- be autonomous yet a team player

- be result oriented with a sense of ownership

- have impeccable presentation

- be great with people with a desire to service and deliver value to his/her customers.

- have analytical skills allowing to assemble proposals based on Market variables and clients specifics

You will be working closely with Brands to launch and promote products.

You have built over the years trustful relationship with the who's who of the trade, but you are still excited in the hunting role.

Attitude over Skills, if you possess both, that's great!

Responsibilities from real artist manager resumes representing typical tasks they are likely to perform in their roles.

• Manage and monitor social media platforms to increase online presence and to attract new fans.
• Discover the band searching for new talent on YouTube.
• Design and execute monthly e-blasts through HTML coding and online email marketing.
• Create and send email newsletters and run business' social media platforms.
• Increase artist's verify Instagram account from 25K to more than 100K followers with BTL marketing strategies.
• Obtain editorial and advertising jobs for top NYC and international stylists by serving as the primary liaison between clients and artists.
• Supervise company interns via project management of marketing campaigns and media communication.
• Develop strong client relationships through frequent communication along with professional, courteous and ethical interpersonal interaction.
• Verify web-apps and website designs for cross-browser compatibility, proper function and web standards compliance, and proper UX practices.

Job Description

• Arrange and schedule in all assigned on-stage performances of the company
• Attend and arrange for rehearsals and work with other performer
• Work with performers to fine-tune performance
• Keep and update weekly routine performances
• Assist the performer in selection for optimal performance standards
• In charge of the admin of the performer including reporting to the management
• Need to manage the staff and assist the management in handling all the issues of the performers
• Attend monthly meetings pertaining to stage performance matters

Requirements

• Ability to communicate well with staff/ performer from East Asia
• 3 to 4 years’ experience as Performing Artiste Manager or related manager
• Able to communicate well with the performers
• Has experience as Performer is a plus
• Knowledge of Mandarin Pop or Jpop Kpop is advantageous
• Strong stage experience

• Creating business relationships with suppliers and clients
• Directing allocation of materials, supplies, and products
• Developing high-quality products
• Collaborating with departments and stakeholders to identify and maintain resources needed to establish and provide an effective supply chain
• Establishing performance metrics for measurement, comparison, and evaluation of factors affecting the supply chain
• Maintaining detailed inventories of materials and supplies located in the factory, at other sites, and in the company
• Maintaining required quantity of supplies and materials to optimize production
• Analyzing current inventories and procedures
• Developing policies to increase efficiency throughout the supply chain and implementing any subsequent changes to processes
• Identifying optimal shipment and transportation routes
• Assessing needs for material-handling equipment and staffing
• Making recommendations to ensure efficient loading, unloading, movement, and storage of materials
• Negotiating prices for raw materials and delivery from suppliers
• Monitoring performance of suppliers by assessing their ability to meet quality and delivery requirements
• Identifying and qualifying new suppliers, working with other departments
• Functioning as part of the team coordinating engineering changes, product line extensions, or new product launches to ensure timely and orderly material and production flow transitions

TECHNICAL SKILLS

• Knowledge of logistics, supply chain management, and transportation

EDUCATION AND OTHER REQUIREMENTS:

* Bachelor’s degree/Diploma in Business or related field, focusing on supply chain management and operations

• Certified Supply Chain Professional
• at least five years of experience as a supervisor, manager, or similar relevant position

Role Purpose (Why do we need this role?)

The Change Enablement Manager ensures the consistent application of best practice Change Management activities across Programme Management, Business Excellence, Technology and beyond, to drive the realisation of the organisation’s strategic objectives. This role is not only responsible for developing, maintaining, and improving the Transformation Division’s suite of Change Management methodologies, but to also support practical coaching and mentoring, embedding Change Management as a normalised activity, and realising genuine mindset shifts across the organisation. The Change Enablement Manager will positively and constructively challenge our teams to think differently and drive change.

As primarily an enabler for change by supporting peers who will interface with business-facing teams, the Change Enablement Manager is also directly responsible for certain Change Management activities deemed to be of high strategic significance, such as Change Management for certain Transformation related activities, and during strategic reviews of Departments and Business Units.

Role Accountabilities (What is this role responsible for delivering?)

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Comply with the Global Safety Standards, Polices and Operating Procedures
• Ensure that all methodologies developed comply with Swire Shipping’s safety policies and procedures, as well as industry standards.

Methodology Development and Governance

• Develop and govern comprehensive methodologies for Change Management
• Integrate one or more methodologies (such as Prosci, Kotter’s 8-Step Change Model, Lewin etc) into Transformation Division’s way of working to ensure consistency, quality, and scalability in change initiatives delivered.
• Introduce and maintain a suite of documentation, technology and presentation materials.

Change Enablement

• Provide advisory and coaching support to Transformation Division peers (BE, PMO, Technology & SDC) and leaders within the wider organisation, not just on method but on wider Change Management activities such as best practice engagement and stakeholder management strategies
• Peers leading change must feel equipped and empowered to tackle change activities on their own, and have the Change Enablement Manager to provide back-end support
• It is important that the Change Enablement Manager uses their time carefully to ensure that attention is given to the most mission-critical initiatives, and many light-touch interactions can be expected

Change Leadership

• Take direct responsibility for the Change Management of a small number specific complex or challenging transformation projects, at the request of management
• Such situations will require the Change Enablement Manager to demonstrate best practice for Change Management
• The role must be able to demonstrate leadership by constructively engaging with senior leaders to change mindsets and achieve the necessary shifts in perspectives, whilst maintaining rapport.

Training & Community of Practice

• Collaborate with the People Division to deliver Change Management training to key business-facing colleagues
• Engage with external partners to support training and stay updated on industry best practices.
• Create community of practice for embedding Change Management mindset within the organisation
• Lead the development of internal capabilities through training, mentoring, and hands-on guidance.
• Identify skill gaps and offer tailored development programs to enhance Change Management competencies.

Key Qualifications & Skills (What knowledge will ensure success in the role?)

Qualifications & Skills

• Deep Change Management Expertise: Proven experience in Change Management methodologies (Prosci, Kotter, Lewin, Lean).
• Leadership and Collaboration: Strong leadership skills with the ability to mentor teams across the organisation and collaborate with senior leaders to ensure alignment with strategic goals. Ability to challenge the status quo.
• Training and Capability Building: Expertise in delivering tailored training programs, identifying skill gaps, and building organizational capabilities.
• Change Management and Problem-Solving: Ability to guide teams through complex change processes and proactively solve problems, improving methodologies and processes.
• Risk and Stakeholder Management: Strong risk management and stakeholder engagement skills, with the ability to oversee risks and ensure project alignment with organizational priorities.
• 10+ years in Change Management.
• Bachelor’s degree in Business, Engineering, or a related field; advanced certifications (Prosci, Lean Six Sigma etc) highly desirable.
• Experience in leading transformation projects in a matrixed organization, with a preference for experience in the marine or logistics industry.

We are looking for a dynamic & high-performing Sales Manager/Director. Reporting to the Chief Revenue Officer, this role is responsible for acquiring new clients and managing the portfolio of clients with full responsibility for retaining and growing these accounts. If you are an individual motivated by sales targets and passionate about hunting new businesses, we invite you to join us.

Media Sales Manager/Director

The Role:

• Drive sales and manage all assigned accounts/clients effectively.

• New Clients Prospecting - Smart Prospecting and Cold Calling, Coordinate and liaise with clients on artworks design and advertisement layout.

• Create and manage strategic agency partnerships with the goal of achieving increased spend on our media.

• Good problem-solving skills

• Able to provide sound and effective sales solutions.

• Build strong relationships to maintain customer satisfaction and retention.

• Markets, Competitors, Clients Intelligence Gathering

• Take ownership of Sales target and develop strategies to achieve target.

Job Requirements

• Preferably with 3-8 year(s) of working experience in the related field.
• Candidate possess at least a diploma/degree, Advertising/Media, Business Studies/Administration/Management, Mass Communications, and Marketing or equivalent.
• Must have a strong sales hunting background, with solid presentation and communication skills.
• Can-do attitude
• Result-oriented, meticulous, multi-task and self-motivated, strong work ethics and able to work under pressure independently and in a team.

Remuneration commensurate with experience.

You will be a key member of Ant Group’s product team to help achieve company’s global vision. You will plan and execute the development and integration of world-class payment capabilities to empowering Global markets. You will take ownership of the products to ensure optimal user experience, modularized mid-platform, security and compliant to regulations.

Responsibilities:

1. Understand in details Ant's product & product operation capability related to payment processing(acquiring) from credit cards, E-wallets and other APMs under Ant's various global entities including U.S, Latam and various Asian countries.

2. Work closely with business development team to create and present Ant's global payment products solution to both prospective and existing merchants, with a focus on selling new solutions Vs. supporting existing solutions

3. Effectively capture and articulate the merchants business needs, identify the potential gaps and translate them into product requirements

4. Lead the product solution development efforts to fill the gap or fulfill customized requirements with a focus heavily on meeting individual merchant's needs based on existing product capabilities, less of developing whole new product capabilities.

5. Regularly collect product requests from other internal functions such as compliance, operations that will have impact on the implementation of the product solutions to particular merchants

6. Act as an ambassador for the product internally and externally, and as the primary product contact for queries related to the product.

7. Manage external and internal stakeholder relationship in any product related engagement.

8. Understand, define and track product performance metric. Continue provide feedback to improve customer experience and performance.

Job description

At least 3+ years experience in a product management or related role. Previous experience in payments industry is highly preferred.

Good understanding on payment technology, payment channels and industry players.

Hands-on experience working with both business and technical teams. Experience in understanding business requirement and defining product specifications

Strong analytical skills and proven ability of data-driven decision-making, ability to define and manage qualitative and quantitative research and measurement plans

Strong organisational acumen – ability to thrive in a matrix environment where success depends on a high degree of cross-functional collaboration

Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done. Frequent travel is required

Ability to effectively communicate with internal and external customers

• Responsible for Corporate and Travel Agent Room Sales for the hotel.
• A clear understanding of the hotel’s business strategies then set goals and determine action plans to meet those goals.
• Update action plans and financial objectives quarterly.
• Identify new markets and business opportunities and increase sales.
• Represent Hotels in various events and exhibitions.
• Implements all sales action plans related to market areas.
• Conducts daily sales calls and arranges site inspection trips to hotels by corporate clients.
• Able to provide Quick and timely responses, immediate communication to the properties, and develop professional long-term business relationships.
• Provide the highest quality of service to the customer at all times.
• Participates in sales calls with members of the sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).
• Able to support hotel service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Work closely with the Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
• Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
• Accompany sales team on sales calls to potential clients to assist in the development of the account and to assess the effectiveness and sales skills of the salesperson.
• Assess additional training needs based on data gathered and interaction with the sales team from property visits.
• Attending all department and hotel meetings as necessary.
• Targeting key accounts potential for the company.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develop relationships within the community to strengthen and expand the customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Acquiring and developing new business accounts and preparing sales proposals for clients.
• Closely following up on all business leads within a 24-hour response time line to clients.

About the Company:

Dbiz is a high-performing product and engineering company that partners with organizations to build out digital solutions using the right technology at the right time. We pride ourselves on our innovative use of technology in various ways.

Role Summary:

We are looking for a highly skilled and experienced Senior Program Manager to join our team at DBiz Singapore. The ideal candidate will be responsible for overseeing program management and service delivery, maintaining client satisfaction, and managing relationships with key stakeholders, particularly within government sectors.

Key Responsibilities:

1. Program Management:Manage complex IT programs and projects to ensure timely delivery within scope and budget.
   Coordinate with cross-functional teams to meet program milestones.
   Oversee the planning, execution, and monitoring of multiple projects to ensure alignment with customer goals.
   
2. Service Delivery Management:Ensure the successful and timely delivery of IT services to clients in line with agreed Service Level Agreements (SLAs).
   Monitor service performance and implement improvement measures as necessary.
   Act as the primary point of contact for escalations and issues, ensuring prompt resolution.
   
3. Client Relationship Management:Build and maintain strong relationships with key customers, especially government agencies, to meet their needs and expectations.
   Provide regular service updates and gather feedback through frequent client communication.
   Identify opportunities to enhance customer satisfaction and retention.
   
4. Stakeholder and Vendor Management:Collaborate with internal teams, third-party vendors, and subcontractors to ensure seamless service delivery.
   Liaise with government officials to ensure adherence to policies and regulations.
   Ensure compliance with contractual obligations and government standards.
   
5. Performance Management and Reporting:Regularly review and report on service performance metrics.
   Implement continuous improvement initiatives to enhance service quality.
   Prepare and present performance reports to senior management and clients.
   
6. Risk and Issue Management:Proactively identify potential risks and develop mitigation strategies.
   Manage any issues that arise during service delivery to minimize service disruption.
   

Qualifications & Experience:

• Bachelor's degree in IT, Business Administration, or a related field.
• Minimum 5-7 years of experience in IT Project Management, Program Management, and Service Delivery, preferably within a government or regulated environment.
• Excellent communication, negotiation, and stakeholder management skills.
• Familiarity with government procurement processes and regulations is a plus.

Desired Skills:

• Strong leadership and team management capabilities.
• Ability to work under pressure and manage multiple priorities.
• Excellent problem-solving skills with a proactive and customer-focused mindset.
• Certification in ITIL, PMP, or equivalent is an advantage.

Life at Dbiz:

• Competitive salary and attractive benefits
• Dynamic and innovative work environment
• Opportunities for personal growth and development
• Engaging and collaborative company culture

We are looking for a Beauty & Wellness Salon Manager to be responsible for our salon’s day-to-day operations.

Beauty & Wellness Salon Manager responsibilities include supervising staff, scheduling shifts, promoting our services and keeping updated records of expenses and revenues. If you are familiar with beauty treatments and have excellent organizational abilities, we’d like to meet you.

Ultimately, you’ll help boost client satisfaction and increase our revenues.

Requirements

• Lead the Outlet Team in achieving Outlet Sales Target
• Achieve Personal Sales Target
• Support the team and ensure that they can meet team's performance KPI
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc
• Able to train, mentor and coach outlet staff to develop and maximize their performance
• Provide professional consultation and advice customers on suitable beauty products and treatments
• Ensure good customer experience and service standard
• Assist in daily retail operation
• Proven work experience as a Beauty & Wellness Salon Manager or similar role
• Good knowledge of beauty treatments and products (e.g. for skin care)
• Bookkeeping knowledge
• Excellent organizational skills
• Ability to handle customers’ requests and complaints with grace
• Holding relevant Certificatoins in Beauty Industry
• Additional certification in Beauty Therapy or Cosmetology is a plus

Responsibilities

• Oversee daily salon operations and sales
• Hire and train Beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations and treatment rooms
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service

• Maintain outstanding store condition and visual merchandising standards

• Maintain a fully stocked store

• Ascertain customers’ needs and wants

• Recommend and display items that match customer needs

• Welcome and greet customers

• Manage point-of-sale processes

• Actively involve in the receiving of new shipments

• Keep up to date with product information

• Accurately describe product features and benefits

• Follow all companies policies and procedures

Requirements

• Proven working experience in retail sales

• Basic understanding of sales principles and customer service practices

• Proficiency in English

• Track record of over-achieving sales quota

• Solid communication and interpersonal skills

• Customer service focus

• Friendly, helpful, confident and engaging personality

• Basic administration skills

In this role, you will support the financial consolidation, reporting, and business partnerships within the International music business for Asia.

You will provide insightful financial analysis, streamline reporting processes, and ensure accuracy in regional financial statements, all of which will enable strategic decision-making across the business.

What you'll do:

• Month-end actual / forecast consolidation for Asia affiliates.
• Responsible for financial reporting and planning, including month-end close, quarterly reporting, forecasting, budgeting, and ad-hoc analysis.
• Assist in finance modelling review and preparation (artist/label signing, acquisition, licensing, office lease etc.)
• Assist the VP of Finance in preparing business reviews, presentations, and coordinating with GMs and Finance Directors.
• Business Partner to VP of Southeast Asia International business and marketing team to analyze the financial impact of strategic initiatives and provide analytical insights on variances and trends for Revenue, Marketing spend, Artists profitability, and EBIT.
• Liaise with Asia local finance teams regarding the inquiries or reporting requests from Regional office, Sony/SME Group or external parties.
• SAP data master maintenance for Asia.

Who you are:

• Bachelor degree in commerce/finance/business/economics majoring in accounting from a recognized Institution.
• CA/CPA qualified or studying towards.
• Minimum 5 years work experience.
• SAP and Business Warehouse experience is a must.
• Advanced computer software skills, especially Excel, PowerPoint, and other financial software and tools for reporting and analysis purposes.
• Experience in multinational companies with strict month-end reporting deadlines.
• A team player with a strong business partnering mindset.
• Ability to work independently, but also fully communicate with the supervisor, and other internal/external stakeholders.

What we give you:

• You join a vibrant global community with the opportunity to channel your passion every day
• A modern office environment designed for you, empowering you to bring your best
• Investment in your professional growth and development enabling you to thrive in our vibrant community
• The space to accelerate progress, positively disrupt and create what happens next
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives
• Annual leave, medical leave and medical insurance.

Equal Opportunities

As an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.

We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability.

About the Role:

We are looking for a seasoned Business Development & Sales Manager with extensive experience in the packaged foods and consumer products sectors to join our team as the sole team memberin Singapore. This is a hands-on, ground-up role requiring a candidate who thrives in a startup-like, unstructured, and fast-paced environment. The ideal candidate is willing to get their hands dirty, work independently, and take complete ownership of driving sales and building the business across South Asia and Southeast Asia across general trade & modern trade channels.

Key Responsibilities:

1. Business Development:
   • Identify and capitalize on business opportunities in South Asia and Southeast Asia.

• Develop relationships with key stakeholders, including distributors, retailers, and partners.
• Define and execute market entry and expansion strategies.

2. Sales Management:

• Drive revenue growth and ensure sales targets are met.
• Establish and manage relationships with customers, negotiating deals and contracts.
• Oversee day-to-day sales activities, focusing on immediate and long-term wins.

3. Hands-On Execution:

• Work independently to set up initial operations, including onboarding distributors and launching products.
• Manage operational tasks such as inventory planning, order management, and sales tracking.

4. Collaboration & Reporting:

• Act as the primary point of contact between the market and the leadership team.
• Provide detailed reports on performance, market developments, and opportunities.

5. Travel & Representation:

• Represent the company in meetings, trade shows, and events across the region.
• Spend up to 15 days per month traveling to meet partners, assess markets, and build relationships.

Qualifications & Skills:

• Education: MBA from a reputed institution.
• Experience:
• 20+ years in packaged foods and consumer products.
• Proven experience in South Asia and Southeast Asia markets.
• Strong track record of developing markets and driving sales independently.
• Skills & Mindset:
  • Entrepreneurial, resourceful, and willing to work with minimal support.
  • Hands-on approach with the ability to execute strategies and operational tasks.
  • Strong interpersonal and communication skills to engage diverse stakeholders.
  • Adaptability to thrive in a fast-evolving, unstructured environment.
  • Highly self-motivated and results oriented.

We are hiring perform artiste manager to look after all our perform artiste and also in charge their performing and also need to do sales for our company he/she also need to in charge all the staff perform for monthly show to be present and also need to arrange all out look of all performing artiste.

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for a Cluster Reservations Manager

The Cluster Reservations Manager is responsible for managing the reservations process and operation in the property, by coaching and motivating the team to deliver quality guest service and meet financial targets for the property.

He/She also ensures that the reservations team adhere to policies and procedures implemented by the property, while working with the team to encourage internal sales and upselling of all facilities where appropriate.

As a Cluster Reservations Manager, we rely on you to:

• Manage Reservations Process and Operation: Oversee the reservations process and operations, ensuring quality guest service and financial targets are met.
• Team Leadership: Coach and motivate the reservations team to adhere to property policies and procedures, and encourage internal sales and upselling of facilities.
• Collaboration with Revenue Optimization Team: Work closely with the Revenue Optimization team to implement pricing strategies and manage optimal room occupancy.
• System Configuration and Compliance: Ensure all related systems are correctly configured, validated, and compliant with SOPs.
• Best Practice Standards: Maintain best practice standards to achieve customer satisfaction, optimal profitability and room occupancy.
• Cost Control and Analysis: Control and analyse department costs to ensure performance is within budget.
• Recruitment and Training: Conduct recruitment and training for the reservations team.

We are looking for someone who:

• Diploma or Bachelor’s degree in Hotel Management, Business Administration, or related field preferred
• Minimum of three (3) years’ experience in hospitality industry with similar capacity
• Possess good written and verbal communication skills.
• Strong Leadership qualities
• High levels of flexibility, adaptability to changes

If you are the right person, what are you waiting for? Click the APPLY button now!