Job responsibility :

- Overseeing the day-to-day operations of the spa, including scheduling, staff management, and ensuring that services are delivered efficiently.

- Ensuring excellent customer service is provided to clients.

- Hiring and training spa staff

- Creating and implementing marketing strategies to attract new clients and retain existing ones.

- Keeping abreast of trends in the spa and wellness industry, including new treatments, products, and customer preferences.

- Overseeing spa supplies, products, and equipment, and ensuring an adequate inventory is maintained for smooth operations.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• IT Procurement Processes
  • Provide guidance and undertake IT procurement, including the preparation and issuance of Request for Information (RFI), Invitation to Quote (ITQ) and Invitation to Tender (ITT) documents.
  • Collaborate with stakeholders to define ITQ and ITT evaluation criteria, liaise with tenderers for briefings and presentations and facilitate clarifications with tenderers.
• Needs Identification and Standardization
  • Work with university offices to identify IT procurement needs, ensuring cost-effective agreements aligned with strategic objectives.
  • Standardize and consolidate purchases to achieve cost savings and streamline procurement processes.
• Contract Agreement Maintenance
  • Work with university offices to identify IT procurement needs, ensuring cost-effective agreements aligned with strategic objectives.
  • Maintain a comprehensive list of all IT contract agreements, including procurement contracts, Letter of Acceptance (LOA), leasing agreements, and maintenance contracts.
  • Ensure timely renewal of maintenance contracts procurement needs and standardize purchases to achieve cost savings.
• Leasing Contracts Management
  • Negotiate and manage leasing contracts for IT equipment, ensuring cost-effective agreements that align with the university's strategic objectives and budgetary requirements.
• Contract Negotiation
  • Collaborate with the Office of Procurement to negotiate contracts with vendors and suppliers.
  • Ensure compliance with regulatory requirements and industry standards during negotiations.
• Contract Lifecycle Management
  • Manage the contract lifecycle from initiation to approval, execution, renewal, managing contracts in the Contract Document Management System.
  • Ensure compliance with contractual obligations and monitor contract performance.
• ITQ/ITT Evaluation
  • Participate in tender evaluations, prepare evaluation reports, and seek approval for contract awards.
  • Evaluate vendor proposals with stakeholders to select suitable IT vendors.
• Vendor Management
  • Maintain relationships with IT vendors, manage supplier performance, negotiate pricing, and resolve disputes.
  • Collaborate with the Office of Procurement to optimize vendor relationships.
• IT Procurement System
  • Be familiar with procurement systems to manage procurement processes, track contract milestones, and facilitate communication with vendors and internal stakeholders.
  • Ensure compliance with university policies and procedures regarding procurement system usage.
• Sustainable Procurement
  • Source for environmentally friendly and sustainable IT products and services, ensuring compliance with green procurement standards.
  • Ensure all IT procurement activities align with environmental regulations and SMU sustainability goals.

• Bachelor's degree in a related field.
• Minimum of 5 years of experience in IT procurement, contract management, or vendor relations.
• Proficiency in IT procurement processes, contract negotiation, and vendor management.
• Experience in preparing and issuing ITQ and ITT documents and conducting tender evaluations.
• Familiarity with contract management software and procurement systems.
• Knowledge of regulatory requirements for IT procurement.
• Excellent negotiation and communication skills.
• Strong leadership and problem-solving abilities.
• Collaborative mindset and ability to work effectively in a team.
• Detail-oriented with a commitment to accuracy in contract management.
• Experience in procurement of IT Equipment and Services.
• Experience in using procurement systems, Ariba preferred.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Summary

We are seeking a driven and versatile Brand and Marketing Manager/Coordinator to support marketing initiatives and coordinate brand efforts. This role combines strategic marketing execution with administrative coordination to support business objectives. The ideal candidate will have strong content writing skills and a deep understanding of marketing and marcoms. This position focuses on developing impactful campaigns, managing marketing activities, and ensuring effective communication across channels.

Key Responsibilities:

• Collaborate with the team to develop and implement comprehensive marketing strategies and brand campaigns.
• Manage day-to-day brand and marketing initiatives, ensuring alignment with overall business goals.
• Develop content strategies and create marketing materials, including writing high-quality articles, blog posts, and social media content.
• Coordinate between departments and external partners for smooth campaign execution.
• Handle administrative tasks such as scheduling, reporting, and tracking marketing projects.
• Monitor market trends, competitor activities, and provide insights for improvement.
• Support the development of marketing materials for various platforms (social media, website, email).

Qualifications:

• 5+ years of experience in brand marketing, coordination, or related roles.
• Strong content writing skills with experience in developing engaging brand-related content.
• Outstanding organizational and multitasking abilities.
• Ability to work collaboratively and support cross-functional teams.
• Familiarity with marketing tools, analytics, and digital platforms.
• Excellent communication skills, with proficiency in Mandarin considered a plus.
• This is an in-office role, and the candidate must be comfortable commuting to the office location.

Responsibilities:

1. Develop, promote, and manage content across all social media channels (Facebook, Instagram, LinkedIn, Twitter, TikTok, WeChat Official Account, Little Red Book, ...) .

2. Collaborate with account managers to plan and execute marketing and promotional activities.

3. Regularly organise and update information databases, summarise operational data, and report on performance.

4. Handle daily operational tasks, including message broadcasting, responding to queries, and managing backend settings.

Requirements:

1. Bachelor’s degree or higher, with experience in social media operations. Proficiency in Chinese and English will be beneficial.

2. Strong aesthetic sense, attention to detail, and creative planning abilities.

3. Competent in data consolidation and analysis.

4. Passionate about the internet industry, meticulous in work, and quick to learn and adapt to new trends.

Operations Manager Responsibilities:

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Operations Manager Requirements:

• Bachelor’s degree in operations management or related field.
• Experience in management, operations, and leadership.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management.

OTHER FILM, STAGE AND RELATED DIRECTORS AND PRODUCERS. Stage related producers play crucial roles in the entertainment industry, overseeing the creative and logistical aspects of productions. Manages the day-to-day operations of the performances, rehearsals, and events and scheduling. Able to engage performing artiste and liase with clients for the performances.

Qualifications:

• A recognised Degree by the respective professional bodies, professional institutions or BCA; in Arch, Civil / Structural / Electrical / Mechanical Engineering, Building Science, Quantity Surveying, Environmental Engineering, Project / Construction Management or equivalent.
• Certificate of Competency in Earth Control Measures for Construction Site Personnel will be preferred.
• Certificate in Construction Safety Course for Project Manager conducted by training providers accredited by MOM will be preferred.

Experience:

• Minimum 5 years of relevant post-graduate working experience in the building construction industry, preferably in HDB projects or 3 years of relevant post-graduate project management experience.
• Experience in managing building construction projects, including developing project schedules, risk management, overseeing project budgets, timelines, and compliance with regulations.
• Familiar with the Microsoft Project Management software.
• Familiar with Building Control Act 1989 and its latest revisions, having a working knowledge of the relevant statutory requirements.
• Conversant in contract administration with Public Service Sector Conditions of Contract, conversant with statutory requirements, site management, quality control procedures.
• Knowledge and good understanding of electrical design/installation specifications, site installation, services coordination, code of practice, Authority inspection and handing over.

Duties:

• Full-time on site in performing the project management and day-to-day operations.
• Conduct quality inspections with Architect, Civil & Structural Engineers and Mechanical & Electrical Engineers to implement a comprehensive and effective Quality Assurance System.
• Expect to work overtime, as and when required by the employer/client. Time off in lieu of overtime claim may be granted, on a case-by-case basis.

Work Location:

• Hougang, Kim Tian, Queen’s Road, Empress Road, Ghim Moh

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education.

-Proficient in Microsoft Office (Excel, Word, PowerPoint). -Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

Job Scope:

• Work closely with stakeholders in the development and implementation of policies and response plans, including overseeing the smooth operation and execution during peacetime preparedness, Disease Outbreak, Civil and National Emergency management
• Conduct Emergency Planning and Business Continuity Management training
• Conduct clinic drills, table-top exercises, and ground deployment exercises as part of ensuring ’s Security and EP readiness.
• Provide administrative support to Emergency Preparedness (EP) team, including course coordination, management of the EP Programme Funding (EPPF), and budgeting in the areas of logistic, manpower and training records.
• Scan perform horizon consistently to detect threat or risk situations that would impact company’s business continuity.
• Advise companies on security matters ranging from MOH’s security postures, SOP/workflows, evacuation plans.
• Ensure KPI for security operations and management are met.

Job Requirements:

• A recognised Degree in any discipline
• Minimum 2 years of working experience in planning or executing policies, response plans, training activities, security or EP-related drills and exercises for crises
• Has strong leadership with good interpersonal and communication skills
• Proficient in MS Office applications

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button OR email to [email protected]

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities**

“Jobstudio will not solict any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating jobstudio and our employees, you may call our office directly at 64221390 for verification. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Job Description:

• Ensure at all times that fire safety requirements contained in the Emergency Response Plan are complied with;
• Supervise the maintenance of all fire safety works in the premises;
• Ensure at all times that the occupant load of any part of any building does not exceed the capacity prescribed under the Fire Code;
• Conduct daily checks within the premises and remove or cause to be removed any fire hazard that is found within the premises;
• Prepare and execute the Emergency Response Plan for the premises and distribute the Emergency Response Plan to the occupants of the premises; (ii) conduct fire drills for the occupants of the premises at least twice in every calendar year or on such occasion as may be directed by the Commissioner;
• Ensure that all occupants are familiar with the means of escape located within the premises;
• Prepare fire safety guidebooks for the occupants of the premises; train, co-ordinate and supervise the Company Emergency Response Team for the premises in first-aid, fire-fighting and evacuation in the event of fire or other related emergencies;
• Train the occupants in the premises in first aid, firefighting and evacuation in the event of fire or other related emergencies;
• Co-ordinate and supervise the occupants within the premises in firefighting and in evacuation in the event of fire or other related emergencies;
• Conduct at least 2 Table-Top Exercises within the premises each year and to evaluate, together with the Fire Safety Committee, the effectiveness of the Arson Prevention Plan and the Emergency Response Plan for those premises;
• Prepare and implement the Arson Prevention Plan for the premises;
• Organise campaigns, training courses, competitions, contests and other activities which will develop and maintain the interest of the occupants within the premises in establishing a fire safe environment;

Requirement:

• Must have valid Fire Safety Manager certification
• Preferably with 2 to 3 years' experience as a Fire Safety Manager or related experience in a similar capacity
• Proficient in Microsoft Word, Excel and Powerpoint

About Our Client

We are partnering with a well-established client in the Oil and gas and Petrochemical industry, known for its commitment to innovation and excellence. Our client prides itself on creating a dynamic work environment that fosters collaboration and growth.

Why Join Them?

By joining this reputable firm, you will have the opportunity to work in a vibrant setting with a diverse team of professionals. The company offers competitive remuneration, comprehensive training programs, and ample opportunities for career advancement, making it an ideal place for ambitious individuals looking to make a significant impact.

Job Summary

The Business Development Assistant Manager will play a pivotal role in driving sales growth across Singapore and the APAC region. This position involves formulating and implementing strategic sales initiatives to enhance the company’s market presence, develop new business opportunities, and achieve financial targets.

Key Responsibilities

• Develop and execute sales strategies, preparing proposals for the APAC market.
• Collect and analyze market data, reporting on opportunities within energy, chemical, life sciences, and infrastructure sectors in Singapore, Malaysia, and Thailand.
• Identify and explore new business domains and client relationships.
• Lead the operational development of sales strategies aligned with the company’s objectives.
• Collaborate across departments to compile winning proposals, ensuring alignment with project requirements.
• Negotiate contracts and agreements with clients, managing multiple stakeholders.
• Foster and maintain strong relationships with various stakeholders, including government agencies and industry partners.
• Work closely with internal teams to craft proposals that meet client needs while ensuring effective communication.

Requirements

• Bachelor’s degree in Engineering or Business Administration.
• Minimum 7 years of experience in the Oil & Gas, Life Sciences, or infrastructure-related sectors, including involvement in projects valued at over USD 50 million.
• Strong knowledge of EPC project contractual practices.
• Technical expertise in energy, chemical, and industrial sectors is preferred.
• Excellent interpersonal and analytical skills, with a knack for creative problem-solving.
• Proficiency in both spoken and written English.

This is a fantastic opportunity for a driven professional seeking to advance their career in a supportive and innovative environment. If you're ready to take on new challenges and contribute to meaningful projects, we invite you to apply!

How to Apply:

Please submit your CV and cover letter via the CareersFuture portal or email your resume to [email protected]

Only shortlisted candidates will be contacted. We look forward to exploring your potential!

By submitting your personal data and/or resume, you consent to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Tan Chee Beng | EA Reg No: R24121894

Scope of Services

• The services are set out as follows, duties include:
• Maintain general cleanliness of school compound including cleaning of CCA venues, staff rooms and special rooms. This will include sweeping, mopping & clearing of rubbish etc
• Arranging/re-arranging furniture for meetings/exams/functions as and when required
• Moving heavy objects from point to point
• Locking/unlocking classrooms
• Operate and maintain basic office equipment & materials if required
• Any other task assigned by the Reporting Officer

Qualification :

• Ability to communicate effectively and work in teams.
• Prior experience in any of the below areas would be an advantage:
• Logistics-related work
• Cleaning duties
• Administrative roles
• School-related experience
• Have an acceptable level of fitness and resilience to be able to perform the role effectively.
• Ability to work on rotating shifts & Saturdays, if necessary

Job Descriptions

• Provide a warm, sophisticated welcome to guests of the fine dining establishment
• Manage reservations and VIP seating arrangements with discretion
• Address guest inquiries and provide detailed information about menu, specials, and services
• Coordinate with kitchen and service teams to ensure a seamless dining experience
• Assist in organizing and overseeing special events and private dining experiences
• Maintain and enhance the restaurant's reputation for exceptional hospitality

Job Requirements

• Excellent verbal and written English skills
• Polished appearance and refined manners suitable for a luxury dining environment
• Strong multitasking abilities and attention to detail
• Welcoming and friendly demeanor with a flair for anticipating guest needs
• Good organizational skills and ability to remain calm under pressure
• No previous fine dining experience required, but a background in luxury hospitality is advantageous

Benefits

• Medical reimbursement annual up to $400, uniforms, staff meals, sales incentives at target (after probation 3 months).

Working Hours

• 5.5 days work week

Roles & Responsibilities:

• Responsible for the administrative aspects of our day-to-day operations within the property
• Establish a professional communication with our co-living residents, including managing tenancy related enquiries, requests, pre-termination and lease transfers
• Manage tenancy related documentations including tenancy agreements, personal information and rental collection particulars of the residents, security deposits and other important documents.
• Upkeep residents' records on our property management system
• Coordinate the monthly invoicing and payment collection from residents.
• Monitor payment arrears and follow-up with the respective residents to ensure payments are made promptly
• Liaise with Finance team on issuing monthly and ad hoc invoices, and security deposit refunds
• Monitor day-to-day functionality of the facilities and liaise with in-house / external team on operational matters when necessary
• Inventory management and keep record of office supplies
• Perform any other duties as assigned.

Requirements:

• Diploma, Advanced/Higher/Graduate Diploma.

We regret that only shortlisted candidate will be notified.

• Hospitality client loking for Operations Manager with good OPEX + Customer Service experience.
• Top Singaporean Company, great opportunity for career growth
• Friendly team, with good learning opportunities, innovative brand

Our client seeks a skilled and driven team player to join their Singapore Team as an Operations Manager.

Responsibilities

• Collaborate with the Headquarters Pre-Opening Team to manage the pre-opening phase, which includes securing third-party service contracts, developing standard operating procedures, and creating training manuals.
• Contribute to initial budgets/expenses (OPEX/CAPEX) and site planning to ensure optimal long-term property performance.
• Serve as the primary decision-maker within Team for daily operational issues raised by residents and third-party vendors.
• Oversee maintenance and improvement projects.
• Communicate with the Community team regarding all property-related matters that affect guest services and operations.
• Lead the team to enhance satisfaction by providing personal recognition and prompt and friendly service.
• Effectively handle emergencies or safety concerns, addressing residents' needs and resolving related issues.
• Identify and implement process improvements to boost operational efficiency.
• Manage staff recruitment, role assignments, training, and motivation of on-site teams to enhance engagement and retention strategies.

Requirements

• Proven experience in the hospitality, serviced apartments, hotel type operations is required.
• At least 7 years of experience managing daily operations in accommodation properties.
• Bachelor’s degree in hospitality or a related field.
• Proficiency in English and Chinese; additional language skills are a plus.
• Responsible, self-motivated, detail-oriented, and able to work independently.
• Demonstrated leadership and training capabilities, with a talent for connecting warmly with people.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills with residents and team members.
• Ability to collaborate across different business units while managing multiple tasks under pressure.
• Skilled in resolving conflicts fairly and productively in accordance with company values.
• Capable of establishing and maintaining an efficient operational system to meet business needs.

For more information about this role please contact Alex Beattie at +852 3892 2368 or email to [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

Job Summary:

The APAC Marketing Customer Acquisition Manager is responsible for overseeing customer acquisition and branding strategies across the APAC region, with a focus on optimizing investments to attract new customers and elevate Amplifon’s brand positioning. This role demands a performance-driven individual who can integrate both traditional and digital marketing approaches, ensuring customer-centricity through a data-driven lens.

As a member of the regional Marketing Team, the Customer Acquisition Manager reports to the APAC Marketing Director, playing a critical role in shaping brand perception and driving leads growth adapted to each countries. This position will require strong collaboration with Corporate and local teams to ensure brand consistency and the execution of innovative strategies across the region.

Key Responsibilities & Activities
The APAC Marketing Customer Acquisition Manager will lead the following areas:

1. Brand Strategy Development:

• Contribute to localize and implement a long-term brand strategy in collaboration with Corporate and local teams to strengthen the company’s market position.
• Conduct market research to identify customer needs, competitive dynamics, and key industry trends.
• Identify opportunities for innovation in brand marketing and customer acquisition in the Region, leveraging new technologies and local market insights.

2. Brand Positioning and Messaging:

• Participate in developing and maintaining a consistent brand voice, ensuring coherent messaging across all marketing platforms, with corporate and local teams
• Craft a differentiated brand position that resonates with target audiences and stands out from competitors.

3. Media Planning & Strategy:

• Ensure development and optimization of comprehensive media strategies, encompassing both online and offline channels, with a focus on new geographies
• Collaborate with corporate and local media teams to ensure efficient media buying, tracking of KPIs, and the continuous refinement of media plans.
• Leverage media investments to drive both customer acquisition and brand awareness.

4. Offline Activation & Initiatives:

• Design and execute impactful offline activation initiatives in the region, including outreach marketing, events and partnerships, to enhance customer engagement and brand reach.
• Integrate offline efforts with digital strategies to create seamless and cohesive customer experiences.

5. Online Campaign Management & Digital Performance:

• In collaboration with local and global Digital teams, oversee the planning and execution of online campaigns, ensuring alignment with brand strategy and optimization for key performance metrics.
• Track digital performance through data-driven analytics, to adjust strategies in real-time and maximize ROI.

6. Performance Tracking and Marketing ROI:

• Continuously monitor brand performance metrics, including brand awareness, customer engagement, and acquisition efficiency.
• Develop and implement methodologies to track and enhance marketing ROI across channels.
• Provide insights and report performance metrics to senior leadership, ensuring data-driven decisions across campaigns.

7. Leadership and Team Collaboration:

• Lead and foster a collaborative environment, in a cross-functional teams to drive innovative solutions.
• Build strong relationships with internal teams across countries, ensuring effective execution of regional marketing strategies.

Background & Skills:

• University degree in Business Administration, Marketing, Communications, or related fields.
• 5-7+ years of experience in brand marketing and customer acquisition, with a proven track record in media planning, offline activations, and digital performance management.
• Experience in a regional or global role, ideally within FMCG or retail sectors.
• Strong understanding of media strategy, segmentation, targeting, and positioning.
• Familiarity with marketing KPIs across media, advertisement, and digital campaigns.
• Analytical skills with experience working in data-driven environments and continuous improvement processes.
• Excellent communication skills with a collaborative attitude, capable of managing stakeholders at local and global levels.
• Fluent in English and Italian, ability to thrive in an international work environment.

Introduction

If you have the grit, creativity and passion to seek out the best talent for the Organization, and enjoy being a hands-on person to get to know more about HR operational processes and its impact, this role will provide you the runway to learn and grow with HCI.

Job Description

1. Hiring Strategies:

• Develop and implement robust talent acquisition strategies to attract high-quality candidates.
• Ensure hiring processes are aligned with business needs and organizational goals.
• Leverage data analytics to refine hiring processes and enhance the candidate experience.

2. Stakeholder Collaboration:

• Partner with department heads and other key stakeholders (including MOE) to understand workforce requirements and plan hiring activities accordingly.
• Collaborate on workforce planning initiatives to ensure a balanced talent pipeline.
• Support hiring managers in making informed recruitment decisions.

3. Recruitment and Selection:

• Manage the end-to-end recruitment process, including sourcing, interviewing, and negotiating offers with candidates.
• Maintain a pipeline of qualified candidates for current and future hiring needs.
• Utilize innovative sourcing methods and maintain a presence across relevant talent pools.

4. Employee Onboarding & Retention:

• Coordinate the onboarding process to ensure a smooth transition for new hires.
• Develop retention strategies to reduce turnover and improve employee engagement and satisfaction.

5. Transformation and Improvement Projects:

• Lead or contribute to HR transformation and improvement initiatives, aimed at optimizing talent acquisition processes.
• Implement tools and technology to improve hiring efficiency and effectiveness.
• Own the Appraisal Knowledge Management and act as the champion for the module.

6. HR Operations:

• Manage WICA and Work Pass applications
• Prompt review of SOPs and update as needed.

7. Ad-hoc Hosting Events:

• Opportunity to host external guests and visitors on a needs basis

Job Description

• A good Degree in HR or any discipline
• Strong knowledge in Talent Acquisition / HR Business Partnering is preferred
• Candidates should have 2-3 years managerial experience.
• People-oriented with strong verbal and written communication skills
• Highly motivated, meticulous, independent and adaptable to change
• Excellent communication, organizational and interpersonal skills
• Abreast with current employment legislations and HR practices.

About the role

The Senior Research Manager (SRM) is the primary contact for the clients allocated to his / her portfolio. The Senior Research Manager is responsible for all aspects of project delivery, project team management, handling relevant client communications and general queries, and bringing in subject matter experts where appropriate.

What you will do

Client Services

• Responsible for overall client relationship for dedicated accounts allocated to him / her.
• Demonstrates in depth understanding of client’s product, service and strategy and their competitive market to build and grow Ipsos credibility and business with client.
• Works closely with the Research Director and Head of CX to ensure retention and growth across his / her accounts and overall CX.

Business Management

• Demonstrates extensive knowledge or Ipsos-Insights products and services, including competitive marketplace offerings, to identify and propose potential opportunities with existing and new clients.
• Works with the Research Director and Head of CX to prepare proposals that deliver key thinking on business challenges.
• Ensures all projects are delivered on time, within budget and billing is up to date.
• Supports the Research Director to develop skills and coach junior team members to provide expertise in CX solutions and methodologies.
• Contributes to the overall wider CX team collaboration and culture.

Execution and Delivery Management

• Responsible for the overall research design of their client projects. Including all elements from setup i.e. sample design, questionnaire design through to delivery of results.
• Oversee the supporting teams to ensure flawless execution of all market research projects from design to delivery
• Responsible for the analysis, insights and recommendations on research projects.
• Presents compelling insights through storytelling to client in a way that evokes confidence and expertise to deliver actionable insights for client business impact.

People Management

• Responsible for the management of direct reports.
• Develops, manages and mentors staff to build client understanding across all disciplines to work process vs. just project orientation, strategic insight and presentation skills.
• Work in partnership with the team and ensure that everyone understand what is expected of them in contributing to the goals of the organization.

Thought Leadership

• Contributes to company and CX strategic activation plans and thought leadership initiatives.

Who you are

• At least 5 years of strong Market Research Experience (preferred CX experience)
• Strong innovative research and analytic skills
• Quantitative and Qualitative experience
• Strong client industry knowledge
• CX solutions and skills (preferred)
• Advanced analytical skills
• Proficiency with the MS Office package
• CX Technology experience (an advantage)
• Ability to learn other software packages

Job Description:

As the Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team to ensure optimal performance, timely service delivery, and high levels of customer satisfaction. This role requires advanced proficiency in Service Delivery, Business Operation Management, Operational Excellence, and Delivery Excellence. The ideal candidate will be skilled at managing teams, collaborating across departments, and ensuring that service delivery aligns with business objectives.

Key Responsibilities:

Service Delivery Management:

Oversee the day-to-day operations of the service delivery team, ensuring that services are delivered in a timely manner while maintaining high-quality standards.

Customer Satisfaction:

Monitor and maintain high levels of customer satisfaction by promptly addressing any issues and continuously improving service delivery processes.

Team Performance Management:

Manage and track the performance of the service delivery team. Provide guidance, training, and support as needed to ensure the team meets its goals.

Collaboration:

Work closely with other teams (e.g., IT, Sales, Operations) to ensure seamless integration of service delivery solutions across departments.

Operational Excellence:

Drive continuous improvement in service delivery operations by implementing best practices and fostering a culture of operational and delivery excellence.

Performance Metrics:

Develop and track key performance indicators (KPIs) to monitor the efficiency and effectiveness of the service delivery process.

Risk Management:

Identify operational risks and implement mitigation strategies to ensure business continuity.

Customer Communication:

Act as the primary point of contact for project regarding service delivery, addressing inquiries, escalations, and feedback.

Mandatory Skills:

Service Delivery:

Advanced proficiency in managing and optimizing service delivery operations to meet business objectives.

Business Operation Management:

In-depth knowledge of business operation management to ensure smooth service delivery workflows and alignment with business goals.

Operational Excellence:

Expertise in driving operational improvements, focusing on efficiency, quality, and customer satisfaction.

Delivery Excellence:

Advanced proficiency in ensuring consistent delivery of services, meeting deadlines, and achieving customer satisfaction.

Preferred Skills:

• Strong leadership and team management abilities.
• Excellent problem-solving and decision-making skills.
• Strong communication and interpersonal skills for effective collaboration and customer interaction.
• Experience with process improvement methodologies such as Lean or Six Sigma is a plus.
• Ability to work in a fast-paced environment and handle multiple priorities.

Education & Experience:

• Degree in Business Administration, Operations Management, or a related field.
• Minimum of 8+ years of experience in service delivery or business operations, with at least 3 years in a leadership role.

We are looking for a Service Delivery Operations Lead to oversee the design, implementation, and support of key business applications. This role involves managing a team of application specialists, ensuring smooth system operations, and working closely with business and IT teams to align system applications with business goals.

Key Responsibilities:

Oversee the design and implementation of business applications.
Ensure seamless operation of enterprise systems.
Lead and manage a team of application specialists.
Collaborate with business and IT teams to ensure systems meet business needs.

Required Skills:
Strong expertise in system application design and implementation.
Excellent problem-solving skills and attention to detail.
Proven leadership abilities, with experience in mentoring and motivating technical teams.

To assist and support the Operations Manager to lead and organize site Operations Team to ensure safety, daily routine, periodic schedule and manpower are available to meet contract standards and requirements.

• Work closely with the Operations Manager to lead and organise site operations.
• Regular visit and conduct inspection to company’s job sites to monitor standards of cleanliness, to establish and implement work quality and meet the evolving needs of clients.
• Attend meetings, respond to customer feedback for expeditious closure of feedback.
• Understand and build excellent relationships with stake holders, promoting good reputation of the company.
• Planning of work schedules and manpower deployment.
• To be involved in the appointment of Supervisors and Cleaners
• Provide training to new staff in relation to expected standards and quality of cleaning, health and safety requirements and handling of equipment and machinery.
• Report to HQ for any faulty cleaning equipment
• Attend to all emergency’s situation at any time promptly.
• And any other responsibility as assigned by your superiors and the Management from time to time.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

As the Cluster Assistant Marketing Communications Manager for F&B, you will be instrumental in developing and implementing marketing strategies that elevate the hotels’ diverse dining concepts. You will work closely with the Cluster Marketing Communications team to drive consumer engagement, enhance brand awareness, and position our F&B brands as top choices in the dining scene. Your role encompasses F&B calendaring and programming, digital marketing, performance monitoring, social media management, and staying abreast of industry trends to ensure our F&B offerings are at the forefront of the market.

What will I be doing?

As the Cluster Assistant Marketing Communications Manager, F&B, you will perform the following tasks to the highest standards:

• Marketing Campaign Development and Execution: Assist in creating and executing marketing calendars and campaigns that showcase the unique offerings of our dining concepts. Collaborate with the Cluster Marketing Communications and F&B teams to develop engaging campaign concepts, design marketing materials, and execute campaigns across various channels, both digital and offline.
• Performance Monitoring: Regularly monitor and analyze the performance of F&B marketing initiatives using key performance indicators (KPIs) and analytics tools. Generate reports and provide insights to refine strategies, ensuring the continued success of our F&B outlets in meeting business goals.
• Social Media Management: Lead the social media strategy for all F&B outlets, managing content creation, posting schedules, and community engagement. Ensure our social media presence is dynamic and engaging, driving brand awareness and consumer engagement while staying aligned with the latest trends and best practices.
• Content Optimization & Third-Party Channels: Oversee the development and optimization of content for our F&B outlets on owned and third-party channels, including the hotel’s website.
• Industry Trend Monitoring: Stay informed of the latest trends in the F&B and hospitality industries, including consumer preferences, emerging technologies, and competitor activities. Conduct regular market research to identify opportunities for our dining concepts to stand out, ensuring they remain competitive and appealing to luxury consumers.
• Brand Consistency: Ensure consistency in brand messaging across all marketing channels, both online and offline. Maintain brand guidelines, oversee the creative development process, and ensure that all communications reflect the brand identity and values.
• Budgeting: Manage the marketing budget for F&B initiatives, ensuring that all campaigns are executed within budget constraints while maximizing return on investment.

What are we looking for?

A Cluster Marketing Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• 3+ years of successful integrated marketing experience in F&B, hospitality, or travel industries.
• Strong proficiency in digital marketing, including content creation, social media, email marketing, and website management.
• Strategic thinking and problem-solving skills, analyzing market trends, consumer insights, and competition.
• Excellent written and verbal communication skills.
• Collaborative mindset, working effectively with cross-functional teams and external agencies.
• Proactive and self-motivated, multitasking, prioritizing, and meeting deadlines.
• Up-to-date knowledge of latest marketing trends, technologies, and best practices.
• Tech-literate with design abilities and proficiency in relevant software programs.
• Bachelor's degree in marketing or equivalent experience.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Main Duty:

• Planning and completing monthly sales goals and objectives
• Capable of introducing products and services with thorough knowledge
• Communicate with affiliates to increase sales and offer technical support as needed.
• To choose the best airside equipment possible in order to reduce costs and increase the likelihood that the project tender will be successful;
• Respond promptly to customers regarding changes in project tender requirements;
• To process purchase orders, sales orders, etc. into the Oracle system;
• To accurately enter orders to factories;
• To ensure that delivery schedules meet customer requirements in order to be in line with sales forecasts

For interested applicants, kindly send your resume in Word/PDF format

Kindly include the following in your resume.

• Current Salary
• Expected Salary
• Availability
• Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Duties & Responsibilities

• Meet asset management objectives related to turnover and aging while safeguarding company assets.
• Ensure an appropriate mix of inventory to meet sales and market share targets.
• Manage and develop all employees within the Sales Department to create a motivated and successful team focused on the long-term success of the company, customers, and employees.
• Attain market share targets as outlined to ensure the sustained success of both our manufacturer and the company.
• Provide insights and feedback regarding future opportunities and competitive challenges.
• Promote our brands and products.
• Cultivate and enhance relationships with appointed Dealers/Trade Partners.
• Manage and monitor sales targets for Dealers/Trade Partners to achieve assigned sales goals.
• Achieve the company's monthly and yearly sales budgets and targets.

Qualifications

• Diploma or degree in Business Management or a related field.
• At least 2-3 years of sales experience in both B2B and B2C within the home appliances industry.
• Willingness to travel overseas a few times a year.
• Proven track record of strong sales performance.
• Excellent negotiation and problem-solving abilities.
• High commitment level and a strong sales-driven mindset.
• Strategic leader and team player, with a proactive approach.
• Demonstrated leadership qualities and a willingness to go the extra mile.
• Highly organized, independent, and resourceful.
• Outstanding communication and interpersonal skills.

For interested applicants, kindly send your resume in Word/PDF format

Kindly include the following in your resume.

• Current Salary
• Expected Salary
• Availability
• Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Main Duty:

• Planning and completing monthly sales goals and objectives
• Capable of introducing products and services with thorough knowledge
• Communicate with affiliates to increase sales and offer technical support as needed.
• To choose the best airside equipment possible in order to reduce costs and increase the likelihood that the project tender will be successful;
• Respond promptly to customers regarding changes in project tender requirements;
• To process purchase orders, sales orders, etc. into the Oracle system;
• To accurately enter orders to factories;
• To ensure that delivery schedules meet customer requirements in order to be in line with sales forecasts

For interested applicants, kindly send your resume in Word/PDF format

Kindly include the following in your resume.

• Current Salary
• Expected Salary
• Availability
• Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)