Clinic Manager

Role and Responsibilities in a TCM Clinic

The Clinic Manager is responsible for overseeing the daily operations of the TCM clinic, ensuring high-quality patient care, smooth workflow, and alignment with the clinic’s business goals.

This role involves managing staff, coordinating with physicians, and implementing strategies to optimize revenue and operational efficiency.

Key Responsibilities

1. Operations Management

• Oversee day-to-day clinic operations, ensuring all processes run smoothly.

• Implement and maintain Standard Operating Procedures (SOPs) for efficiency and compliance.

• Coordinate with therapists, physicians, and counter staff to ensure patient flow is well-managed.

• Monitor inventory levels of herbs, supplements, and medical supplies, ensuring timely replenishment.

2. Sales and Revenue Management

• Drive revenue growth by setting and monitoring sales targets for packages and services.

• Collaborate with sales consultants to develop effective promotional strategies.

• Analyze sales data and prepare reports to identify trends and opportunities for improvement.

• Ensure proper tracking of patient appointments, payments, and package renewals.

3. Staff Management and Development

• Lead, train, and motivate staff to deliver excellent service and achieve clinic goals.

• Schedule and assign tasks to employees, ensuring adequate coverage for all shifts.

• Conduct performance reviews and provide constructive feedback to staff.

• Resolve conflicts and foster a positive, team-oriented work environment.

4. Patient Experience

• Ensure a welcoming and professional environment for all patients.

• Handle escalated patient complaints and work to resolve them promptly and professionally.

• Monitor patient satisfaction through feedback forms and surveys, and implement improvements as needed.

• Educate staff on maintaining high standards of customer service and patient care.

5. Marketing and Outreach

• Coordinate with the marketing team to promote the clinic’s services, packages, and events.

• Organize health talks, workshops, and community outreach programs to attract new patients.

• Build partnerships with local businesses, insurance providers, and community organizations to expand the clinic’s network.

6. Compliance and Reporting

• Ensure the clinic adheres to all health and safety regulations, as well as TCM industry standards.

• Maintain accurate records of clinic operations, including staff schedules, sales data, and patient information.

• Prepare monthly reports on clinic performance for management review.

• Stay updated on relevant policies and trends in the TCM and healthcare industries.

Essential Skills and Qualities

• Leadership: Ability to lead a diverse team and foster collaboration.

• Problem-Solving: Quick and effective resolution of operational and patient-related issues.

• Communication: Strong interpersonal and communication skills to engage with patients, staff, and external partners.

• Organization: Exceptional multitasking and time management abilities.

• Sales Acumen: Understanding of sales strategies to drive revenue growth.

• Cultural Awareness: Familiarity with TCM principles and practices to align with the clinic’s missions.

Shift work Mon-Sat

Must be able to communicate in English and Chinese

Job scope:

· Conduct market research, data analysis and organise information for marketing strategy

· Organise and coordinate programme outreach in a timely and cost-effective manner

· Initiate and organise discussion with various partners and stake holders for program outreach.

· Organise and coordinate local and overseas roadshows and info sessions.

· Prepare programme collaterals

· Oversee digital marketing campaign

· Create social media contents and consolidate success stories.

· Follow up on various marketing efforts to track the effectiveness

· Enhance programme branding.

· Attend to queries, well being and integration

· Plan and execute student engagement activities

· Oversee administrative support required for sound implementation of the Programme.

· Plan and oversee the operating budget for running

· Process claims from grants, where available

· Attend to audit query and exercise.

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

• Lead and execute the business development Initiative of the Masters and FlexiMasters in Technopreneurship and Innovation Programme (MSc TIP and FM TIP)
• Oversee marketing and recruitment. Plan and organise programme info sessions and lead the content development for programme publicity
• Track and follow up on effectiveness of outreach and adjust the marketing approach accordingly
• Oversee student management, student wellbeing, alumni engagement and oversee administrative support
• Oversee experiential learning
• Plan and oversee the operating budget and grant of the Programme

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

The Opportunity

• Opportunity to work for one of the leading banks
• Great exposure and dynamic working culture
• Starts Jan 2025 as 6 months contract

The Job

1. Project management, to ensure delivery of key initiatives (leveraging AI/ML models etc) on time and budget.
2. Engaging with stakeholders across Consumer Banking Operations and Technology to ensure alignment on key deliverables and timelines.
3. Providing regular updates and following up on action items.

Requirements

• Minimally 2-3 years relevant experience in change management or project management
• Prior experience in the banking/financial services industry is a strong advantage

Next steps:

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Project Manager (Banking)

•Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry

• Communicating with customers via telephone, WhatsApp, email face-to-face and social media

• Keeping records of discussions or correspondence with customer

• Handling customer’s feedbacks

• Improving customer service procedures, policies and standards

• Excellent verbal and written communication skills

• Possess strong interpersonal, efficiency & organisational skills

• Multi-tasking capabilities and willingness to go for the extra mile

• Prior experience as cabin crew will be an added advantage

• Able to converse in Mandarin and English to communicate in Chinese speaking customers

• Must be able to work on retail hours

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

A salon supervisor has a crucial role in managing day-to-day operations, ensuring high standards, and maintaining a positive experience for both clients and staff. Here’s a typical job scope:

1. Customer Service Management

• Greet clients, manage appointments, and address client inquiries or complaints.
• Ensure all clients have a positive experience and that service standards are consistently met.

2. Team Supervision and Training

• Supervise salon staff, including stylists, assistants, and receptionists.
• Conduct regular training to keep staff updated on new techniques, products, and services.
• Mentor and motivate the team to meet performance goals and maintain high morale.

3. Sales and Inventory Management

• Promote salon services, packages, and retail products to maximize revenue.
• Manage inventory, order supplies, and track product usage to avoid shortages or excesses.
• Monitor sales targets and implement strategies to boost sales.

4. Operations and Administration

• Oversee salon cleanliness, hygiene, and safety standards, ensuring compliance with health regulations.
• Manage schedules to ensure adequate staff coverage during peak and off-peak hours.
• Handle payroll, timesheets, and attendance records.

5. Financial Management

• Track daily sales, manage cash flow, and prepare financial reports.
• Assist in budgeting and ensure cost-effective use of resources.

6. Marketing and Client Retention

• Collaborate on promotional activities, social media presence, and marketing campaigns.
• Implement strategies to retain clients, such as loyalty programs and personalized service.

7. Conflict Resolution

• Address and resolve conflicts among staff and between clients and staff.
• Enforce salon policies and handle disciplinary actions as needed.

Red Door Group is an innovative Food and Beverage Group based in Singapore. Our brands include Bistecca Tuscan Steakhouse and Artemis Grill.

We are seeking an experienced and detail-oriented Assistant/HR Manager responsible for managing and overseeing the company’s payroll processes, compensation structures, policy governance and HR systems. This role involves ensuring compliance with all applicable laws and regulations, optimizing payroll operations, and providing strategic direction on compensation matters to support the company's objectives.

Job Description

• Responsible for full spectrum of HR functions including Recruitment and Selection, Compensation and Benefits, HR Policies, Employee Relations and Employee Engagement Activities
• Review and approve end-to-end recruitment activities including of selections, offers, and acceptance
• Work closely with the Head of Departments to understand hiring requirements
• Handle foreign workers' passes applications, renewals and cancellations through the MOM portal
• Ensure the company employment practices are compliant with the local employment laws and the company policies
• Formulate, implement, and review HR policies and procedures
• Process resignations, terminations and disciplinary matters
• Manage annual performance management appraisal exercise with the Management
• Responsible for payroll-related duties for approximately 100 employees in all Restaurants and Office
• Create programmes to foster teamwork and a positive work environment for all employees
• Implement and manage HR related projects and ensure that HR projects are completed within the timeframe
• Any other ad-hoc administrative duties as assigned

Qualifications & Experience

• Degree in Business, Human Resources or related field of study
• Minimum 5 years of HR management experience in similar capacity
• Well versed with labour laws and regulations, HR practices and procedures
• Excellent communication and interpersonal skills to interact with all levels
• Strong analytical and conflict resolution skills
• Ability to multi-task and solve problems diplomatically in a demanding environment
• Proficient in MS Office applications

Job Description:

We are seeking a dynamic and experienced Senior HR Executive / Assistant HR Manager to join our team. This role offers the opportunity to contribute to the strategic and operational aspects of HR while driving business success. If you are passionate about fostering a positive work environment and have a strong HR foundation, we encourage you to apply.

Key Responsibilities:

1. Recruitment & Talent Acquisition: Manage end-to-end recruitment processes, including sourcing, interviewing, and onboarding.
   Develop effective strategies to attract and retain top talent.
   
2. Compensation & Benefits: Oversee payroll and benefits administration.
   Review and enhance compensation structures to align with market trends.
   
3. Employee Relations: Foster a positive workplace environment through effective communication and conflict resolution.
   Serve as a trusted advisor for employees and management.
   
4. HR Policy Development & Compliance: Develop, update, and implement HR policies in line with labor laws and company objectives.
   Ensure compliance with local employment regulations and standards.
   
5. HR Administration & Reporting: Maintain accurate employee records and HR databases.
   Prepare and present HR reports and metrics for management.
   
6. Employee Work Pass Applications: Handle work pass applications, renewals, and cancellations in compliance with regulations.
   

Qualifications:

• Minimum 4 years of relevant HR experience, with at least 2 years in a senior or managerial role.
• Strong knowledge of recruitment, employee relations, and compensation & benefits.
• Familiarity with work pass applications and compliance.
• Excellent interpersonal and communication skills.
• Detail-oriented, organized, and proactive.
• Bachelor's degree in Human Resources, Business Administration, or a related field.

Application Process:
We regret that only shortlisted candidates will be contacted.

Job Description:

• Manage the day-to-day email communication with customers and distributions
• Provide quality customer service through reviewing, assessing and providing the response promptly
• Meet SLA of 90% email resolution within 5 working days
• Work with different business units to provide a one-stop solution to the customers
• Resolve feedback or issues raised by customers or sales representatives
• Assist in any other duties and projects as assigned

Requirements:

• 1-2 years of relevant experience

How to Apply:

Interested applicants, please email your resume to [email protected]

Kindly note that only shortlisted candidates will be contacted.

Zoey Chng Chu Xin

CEI No: R24125496

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Description:

Local Regulatory Reporting

• As the Preparer and Reviewer for Daily MAS Monitoring and monthly, quarterly and annual submissions
• Set up, maintain and implement effective controls over the system and process of Regulatory Reporting
• Responsible for timely and accurate preparation of MAS reporting. Refer to the appendix for the latest list of MAS reporting obligations.
• Effective maintenance of Regulatory reporting system, STB Reporter.
• Take significant participation in UAT of new accounting projects and initiatives which relate to the MAS reporting function.
• Assist the Head of Regulatory Reporting / Financial Controller in driving initiatives to enhance regulatory reporting data quality.
• Ensure proper documentation of local regulatory reporting procedure and MAS returns productions manual in line with MAS reporting requirement and MAS guideline.

Financial / GL Control

• Ensure timely GL accounts reconciliation
• Responsible for GL reconciliation breaks investigation and documentation of investigation and resolution outcome
• Liaise with Head Office to create new or correct GL Lines and categories in T24 for new products/ activities

Requirements:

• Degree of a relevant discipline
• At least 5 years of relevant experience
• Prior experience in MAS Reporting function

How to Apply:

Interested applicants, please email your resume to [email protected]

Kindly note that only shortlisted candidates will be contacted.

Zoey Chng Chu Xin

CEI No: R24125496

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities include:

Lead and execute the business development Initiative of the Masters and FlexiMasters in Technopreneurship and Innovation Programme (MSc TIP and FM TIP)

· Conduct market research, data analysis and organise information for marketing strategy for MSc TIP and FM TIP

· Organise and coordinate programme outreach in a timely and cost-effective manner

· Initiate and organise discussion with various partners and stake holders for program outreach.

Oversee marketing and recruitment. Plan and organise programme info sessions and lead the content development for programme publicity

· Organise and coordinate local and overseas roadshows and info sessions.

· Prepare programme collaterals

· Oversee digital marketing campaign

· Create social media contents and consolidate alumni success stories.

Track and follow up on effectiveness of outreach and adjust the marketing approach accordingly

· Follow up on various marketing efforts to track the effectiveness

· Enhance programme branding.

Oversee student management, student wellbeing, alumni engagement and oversee administrative support

· Attend to student queries, well being and integration

· Plan and execute student engagement activities

· Oversee administrative support required for sound implementation of the Programme.

Oversee experiential learning

· Oversee the experiential learning such as company visit or ecosystem exposure

· Oversee the Venture Internship elective module to ensure proper running and documentation.

Plan and oversee the operating budget and grant of the Programme

· Plan and oversee the operating budget for running both MSc TIP and FM TIP

· Process claims from grants, where available

· Attend to audit query and exercise.

Requirements:

· Bachelor degree in any discipline

· Knowledge in entrepreneurship and the start-up ecosystem

· Knowledge in marketing, branding and project management

· Budget planning and revenue projection

· Experience in processing claims from grants

· Preferably with 3 to 5 years relevant work experience in university school environment

· Experience in marketing, branding and outreach

· Experience in conducting fact finding and analysing data

· Demonstrated ability to build and maintain relationships with diverse stakeholders

· Experience in working with professors and students, government agencies and international organisations will be advantageous

· Good oral and written communication skills

· Capability to work independently to drive the execution of projects

· Demonstrated resourcefulness, strong problem-solving skills, and the ability to multitask efficiently, even under tight deadlines

· Meticulous and eye for details in organising information and tracking work progress

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities:

· Developing new partners to increase channel breath, also to enhance the existing partner’s business to boost channel depth.

· Identify opportunities in the end users’ space and coordinate with partners on the sales and project fulfilment.

· Based on the corporate strategy, regional and industry business objectives, gain insight into business opportunities, develop and execute key customer development strategies.

· Collaborate with all parties to plan, design, deliver, and accept customers' and partners' data center solutions. Through end-to-end project operation and customer relationship management, take responsibility for data center integration project operation, revenue target achievement, and customer satisfaction.

· Build organizational relationships with partners and customers and continuously expand new customers and partners.

· Managing weekly reporting of pipeline and forecast.

· Planning and conducting sales workshop, product seminars and trade shows.

· Preparing presentations, reports, and commercial quotations.

Requirements:

· Bachelor degree or above, majored in Business administration/Mechanical/Electrical engineering, etc.;

· Proficiently use office software such as Word, Excel, and PowerPoint.

· Good communication, presentation and collaboration skills.

· At least 2 years of dedicated data center infrastructure solution sales/service or design experience, with good network of Channel Partners or Contractors.

· Channel Sales and Account management experience

· Dynamic individual who is passionate to join a fast-growing team with a track record of achieving result

· Be able to understand customers' business, and strategic requirements, influence customers' plans and budgets, and design solutions based on customer requirements

· Partner and customer communication and guidance: Be able to influence partner/customer decision-making supporters/decision makers, effectively transfer product and solution values, establish a good trust relationship with customers, and influence customer decision-making

· Proficiency in both Mandarin and English is essential to effectively communicate with Chinese speaking head office, stakeholders, counterparts, and customers.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for an experienced Creative Content Manager to join their team
• Starts off as a 12 months contract

The Job

• Setting content strategy and driving engagement on our social platforms targeted at corporate clients. Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimised for reach and virality.
• Oversee the creation of multimedia content, including videos, graphics, and written posts, ensuring high-quality and engaging material that resonates with the target audience.
• Stay updated on the latest social media trends, fads, and platform updates to incorporate into the bank's social media strategy.
• Build and foster a community around the bank’s social media channels by actively engaging with followers and responding to feedback.
• Utilise expertise in social media algorithms to adapt content strategies that maximise organic reach and engagement.
• Analyse social media metrics and translate insights into actionable strategies to improve performance, engagement, and conversion rates.
• Create, review, and post content in both English and Chinese to effectively engage a diverse audience.
• Work with cross-functional teams, including design and marketing, to ensure cohesive messaging across all platforms.
• Support marketing campaigns by generating content tailored for social media that enhances reach and campaign effectiveness.
• Regularly test new ideas and formats to stay ahead of the curve and drive continuous improvement.

The Talent

• Demonstrated experience in social media management and content creation. Experience working with financial institutions is a plus. Familiarity with the use of various AI tools in content production.
• Strong understanding of backend algorithms for major social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, WeChat).
• Proven ability to create content that captivates and drives engagement.
• Data and results-oriented with the ability to analyse key performance indicators and make data-driven decisions.
• Excellent command of spoken and written English and Chinese to liaise with Mandarin speaking clients.
• Strong social media following that reflects knowledge and execution of successful content strategies.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Creative Content Manager
• All shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for an experienced Creative Content Manager to join their team
• Starts off as a 12 months contract

The Job

• Setting content strategy and driving engagement on our social platforms targeted at corporate clients. Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimised for reach and virality.
• Oversee the creation of multimedia content, including videos, graphics, and written posts, ensuring high-quality and engaging material that resonates with the target audience.
• Stay updated on the latest social media trends, fads, and platform updates to incorporate into the bank's social media strategy.
• Build and foster a community around the bank’s social media channels by actively engaging with followers and responding to feedback.
• Utilise expertise in social media algorithms to adapt content strategies that maximise organic reach and engagement.
• Analyse social media metrics and translate insights into actionable strategies to improve performance, engagement, and conversion rates.
• Create, review, and post content in both English and Chinese to effectively engage a diverse audience.
• Work with cross-functional teams, including design and marketing, to ensure cohesive messaging across all platforms.
• Support marketing campaigns by generating content tailored for social media that enhances reach and campaign effectiveness.
• Regularly test new ideas and formats to stay ahead of the curve and drive continuous improvement.

The Talent

• Demonstrated experience in social media management and content creation. Experience working with financial institutions is a plus. Familiarity with the use of various AI tools in content production.
• Strong understanding of backend algorithms for major social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, WeChat).
• Proven ability to create content that captivates and drives engagement.
• Data and results-oriented with the ability to analyse key performance indicators and make data-driven decisions.
• Excellent command of spoken and written English and Chinese to liaise with Mandarin speaking clients.
• Strong social media following that reflects knowledge and execution of successful content strategies.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Creative Content Manager
• All shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

COMPANY DESCRIPTION

Kaplan Higher Education Academy (Kaplan) is part of Kaplan Inc., one of the world's most diverse education providers and the largest subsidiary of Graham Holdings Company (NYSE:GHC).

Kaplan has welcomed students from over 55 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic and professional certification programme options* for higher learning and skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted more than 100,000 graduates^.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values Opportunity, Knowledge, Support, Integrity and Results help guide the way we work.

At Kaplan, our employees are our most valuable assets, and everyone's contribution is integral to our success. We have been recognised by The Straits Times, for the second successive year, as being one of Singapore's Best Employers for 2023. This large-scale and comprehensive study assessed the attractiveness of organisations in Singapore based on an independent employee survey.

We strive to continue providing a professional, positive and stimulating work enviroment with plenty of room for initiatives, so that our employees can thrive with us. If you are seeking opportunities for growth, we welcome you to write to us!

*Based on full-time and part-time study modes across programmes offered at Kaplan.

^Total Diploma and Degree graduates from Kaplan from 2007 to 2023.

RESPONSIBILITIES

THE ROLE: Executive/ Senior Executive/ Assistant Manager, Events Management

Kaplan Singapore is seeking a creative and results-driven Assistant Manager, Events Management, to lead the planning and execution of key institutional events such as Open Houses, Graduation Ceremonies, and Launch Events. In this role, you will ensure seamless event delivery through meticulous planning, effective multi-stakeholder coordination, and on-site leadership. You will also be responsible for aligning cross-functional teams, managing budgets, and upholding Kaplan's high standards to deliver exceptional event experiences. If you are passionate about event management and thrive in dynamic environments, we would love to hear from you.

Roles and Responsibilities:

• Event Planning and Management
  • Develop and oversee detailed plans for Open Houses, Graduation Ceremonies, Launch Events, etc., ensuring timelines and objectives are met.
  • Manage logistics, including venue selection, setup, audiovisual requirements, and vendor contracts.
  • Prepare comprehensive event briefs to guide all involved teams.
• Content Production and Management
  • Collaborate with internal stakeholders to conceptualise and produce event-related content, including promotional materials, event programmes, video scripts, and digital assets.
  • Coordinate on-site content creation, such as event photography and videography, to capture key moments and ensure high-quality outputs.
  • Oversee post-event content, including highlight reels, testimonials, and reports, to support ongoing marketing efforts and internal reviews.
  • Ensure branding and messaging consistency across all event-related materials.
• Stakeholder Coordination
  • Work closely with internal teams such as Recruitment, Admissions, Academic, Facilities and Programme Management teams to achieve event goals.
  • Engage and manage external vendors for services such as catering, dcor, and audiovisual support.
  • Act as the primary point of contact for all event-related activities and communications.
• Team Briefing and Leadership
  • Conduct pre-event briefings to align stakeholders on roles, responsibilities, and expectations.
  • Lead on-ground execution teams during events, ensuring smooth operations and addressing challenges in real time.
  • Facilitate post-event reviews and debriefs to gather feedback and improve future events.
• Budget and Resource Management
  • Develop and manage event budgets, ensuring efficient allocation of resources.
  • Track expenses and prepare financial reports post-event.
  • Identify opportunities for cost optimisation while maintaining quality standards.
• Quality Assurance and Feedback
  • Ensure event branding, setup, and guest experience meet institutional standards.
  • Collect and analyse feedback from attendees and stakeholders to continuously refine future events.
• Risk Management and Compliance
  • Identify potential risks and develop contingency plans to mitigate disruptions.
  • Ensure all events comply with safety regulations, institutional policies, and contractual obligations.
• Support any other tasks as assigned by Supervisor or Head of Department
  • Assist in ad hoc projects that align with the institution's broader marketing and recruitment objectives.
  • Respond promptly to any last-minute content needs or adjustments, ensuring flexibility and responsiveness to meet evolving marketing goals.

• Bachelor's degree in Events Management, Marketing, Communications, or a related field.
• Additional certifications in Event Planning or Project Management (e.g. CMP, PMP) are advantageous but not mandatory.
• Minimum 3-5 years of experience in event planning, content production, or project management
• Proven track record of managing large-scale events.
• Experience with content production, including creating event materials and multimedia assets.
• Strong leadership and team management skills, with experience coordinating multi-stakeholder teams.
• Flexibility to work evenings and weekends during event periods as required.
• Familiarity with risk management and safety compliance protocols
• Knowledge of budgeting and financial management for events
• Basic skills in design tools e.g. Adobe Creative Suite, Canva) along with familiarity with video editing software for producing engaging multimedia content.
• Event management tools (e.g., Eventbrite) and project management software

• Working Hours: Monday to Friday, 9am to 6pm
• Work Arrangements: Hybrid (Blend of in-office and remote work)
• Location: Singapore (Central Area: Dhoby Ghaut MRT/Little India MRT/Rochor MRT)

Job Summary

The Product Marketing Manager will be responsible for leading the hotel through a strategic repositioning to elevate its market presence, guest experience, and brand reputation. This role is key to reshaping how the hotel is perceived, attracting diverse audiences, and continuously enhancing the guest journey. By analysing market trends, competitive insights, and guest feedback, the Product Marketing Manager will identify and act on opportunities to distinguish the hotel and create compelling narratives that engage both new and returning guests.

This position requires a hands-on approach, especially in the early stages, as the Product Marketing Manager will initially manage campaigns, content, and strategy execution directly until a lean team is developed. The ideal candidate is an innovative professional who understands the intricacies of hospitality marketing, values guest experience, and possesses the strategic vision to amplify the hotel’s brand. This individual will work closely with the General Manager, sales, and F&B teams to ensure cohesive and impactful branding across all touchpoints.

Key Responsibilities:

Market Analysis & Positioning:

• Conduct comprehensive market research to understand current trends, competitor positioning, and guest preferences within the hospitality segment.
• Develop and execute a market repositioning strategy to differentiate the hotel and emphasise its unique attributes.
• Identify and prioritise target audience segments, creating tailored marketing messages and campaigns that appeal to each segment.

Brand Development & Guest Experience:

• Collaborate with internal teams to craft and communicate a distinctive brand narrative that reflects the hotel’s heritage, service philosophy, and guest-focused experience.
• Partner with operations, F&B, and guest experience teams to identify enhancements to the guest journey that align with the repositioned brand vision.
• Implement initiatives to gather guest feedback, analyse insights, and work with relevant teams to continuously elevate guest satisfaction and brand loyalty.

Campaign Management & Execution:

• Develop, execute, and manage marketing campaigns across various channels (digital, print, social media, email) to drive awareness, engagement, and bookings.
• Ensure that all campaigns are brand-consistent, visually compelling, and aligned with the repositioning objectives.
• Work with the sales team to create promotions and packages that drive occupancy during off-peak periods and appeal to specific guest segments.

Content Creation & Storytelling:

• Develop engaging content that captures the essence of the hotel experience, from accommodations to unique F&B offerings, and tells the hotel’s story to a wider audience.
• Oversee the creation of high-quality marketing collateral, working with designers, photographers, and videographers to ensure impactful visuals and messaging.
• Create and maintain an editorial calendar, producing content that is seasonally relevant and aligned with market trends.

Team Development & Channel Ownership:

• Build and lead a lean marketing team over time, with potential for growth as the hotel’s in-house capabilities expand.
• Take ownership of all marketing channels, with a long-term vision of bringing website management, digital marketing, and other channels in-house, reducing reliance on external consultants.
• Develop efficient internal workflows to ensure consistency, agility, and alignment across all brand communications.

Performance Analysis & Optimisation:

• Track, analyse, and report on the effectiveness of marketing campaigns, using insights to refine and optimise future initiatives.
• Conduct regular competitive benchmarking to assess the hotel’s offerings and guest experiences within the market.
• Adjust marketing strategies based on performance metrics to ensure they contribute to revenue growth, brand equity, and guest retention.

Requirements:

• Bachelor’s degree in Marketing, Business, Hospitality, or a related field (Master’s degree preferred).
• 5+ years of experience in product marketing, brand management, or marketing, ideally within hospitality or related sectors.
• Strong understanding of market positioning, brand strategy, and consumer behaviour.
• Exceptional communication skills with the ability to craft compelling stories and brand messages.
• Hands-on experience with digital marketing channels, content creation, and campaign management.
• Ability to analyse and act on market and performance data to drive results.

Preferred Skills:

• Knowledge of Generative AI and its applications in marketing.
• Experience with CRM, digital analytics tools, and project management software.
• Proven experience with customer feedback tools, market research, and competitive analysis.

About Us

AsiaNext is a trusted digital exchange for institutional investors in Asia and globally. It will offer integrated listing, trading, and post-trade services for digital assets, including digital payment tokens. This joint venture between SBI Digital Asset Holdings Co., Ltd. (SBI DAH) and SIX Digital Exchange (SDX) will provide an institutional-grade platform to enable the tokenization and trading of existing securities and non-bankable assets.

AsiaNext will support the growing institutional demand for trading of public and private digital assets. It will leverage the extensive networks of SBI DAH in Asia and SDX in Switzerland and Europe, as well as their joint expertise in fulfilling institutional investors’ needs. Both SBI DAH and SDX have demonstrated leadership in digital asset markets globally through multiple investments, issuances and initiatives in this space.

Why Join Us?

With SIX Group AG and SBI Digital Asset Holdings Co., Ltd. as shareholders, AsiaNext has significant financial backing supporting its mission of building the world’s first institutional-grade digital exchange for institutional investors, and fostering trust through rigorous security and compliance to regulations. The team comprises members with traditional finance, digital finance and technology background spanning decades at UBS, JPMorgan, SIX, Thomson Reuters, MAS, SGX, DBS, Citi, Credit Suisse, Barclays, securities tokens and crypto exchanges, and many others.

If you are looking to develop your career in a professional and well-run environment, yet which moves and grows rapidly, join our diverse and talented team to build the digital exchange of choice for institutional investors.

About This Role:-

The Operations Analyst will build strong and collaborative relationships with internal business partners to support new members’ onboarding journey into AsiaNext, conduct onboarding screening check, schedule periodic customer due diligence review as well as trigger review on positive alert hit from daily AML sanction and database screening.

The successful candidate is also expected to provide operational, client servicing and account management support to member’s queries relating to their trades or transactions on AsiaNext platform.

In addition, the successful candidate is expected to execute onboarding and other operations tasks in line with documented standard operation procedure.

Responsibilites

Key Responsibilities include, but are not limited to the following list and may vary during your employment based on the needs of the business, as determined by the Head of Operations:

• Responsible for level 1 onboarding screening on every new member through collating of onboarding documents, validating document completeness and following up on document deficiency.
• Conduct onboarding screening check and client due diligence review on the new member’s entity and its related persons for adverse news or PEP screening hits to establish the client risk rating. Enhanced due diligence check will be conducted for high-risk clients.
• Conduct scheduled client due diligence review on existing members based on their risk rating.
• Conduct triggered review on existing members due to screening alert hits generated from daily screening checks with the AML sanction and restriction databases.
• Work with other departments (e.g. Commercial, Compliance and Risk) to ensure a smooth onboarding journey for new members, including account setup after account opening approval.
• Update the operating standard operating procedure with new incremental processes and workflow changes in collaboration with Compliance and approval from HOD.
• Support to cover other operations tasks as may be required from the Head of Department, including Market Surveillance, trading and custody operations.

Qualifications & Experience:

Education

• Bachelor’s degree or diploma in banking, business or finance.

Experience and Skill

• 3 to 5 years of working experience in AML screening in the banks / securities firms / fund management industry, preferably for corporate or institutional clients.
• Familiar with regulatory AML compliance guideline and procedures in Singapore
• Good stakeholder and people management skills.
• Versatile individual who is willing to support coverage for different ops tasks as needed at times.
• Keen interest to work, learn and grow in a fast-paced start-up environment.

Employment Benefits

• Competitive staff benefits - annual leave, life insurance, and medical insurance (includes dependents)
• Competitive remuneration including variable bonus.

How to Apply:-

If you are ready to take up a new challenge in a dynamic and fast-growing platform, please send your resume to [email protected], stating your name and title of the position applied for in the subject line.

Only shortlisted candidates will be contacted for further discussion. All personal data collected will be kept strictly confidential for recruitment purpose only.

AsiaNext is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, or any other basis covered by appropriate law.

Disclaimer

Asia Digital Exchange Pte Ltd (“AsiaNext”) would like to inform you that all our job vacancies are published on our official company website and LinkedIn page. AsiaNext uses only the following reputable third-party job sites – MyCareersFuture, LinkedIn, Jobstreet and Indeed. We advise prospective candidates to exercise caution and not apply for or share personal information for any job posting with any unauthorised sources.

About the job Middle Office Operations Specialist

Middle Office/Operations Specialist

We are looking for candidates with exceptional skills and an interest in developing a career in financial services/asset management to gain an in-depth understanding of how the hedge fund industry works. The successful candidate will work closely with our investment team to provide quality operational support to a complex and fast growing hedge fund investment business.

Key Responsibilities:

• Daily Operations: Perform daily trade capture and reconciliation, ensuring accuracy and timeliness in settlement processes.
• Stakeholder Communication: Liaise with both internal teams and external brokers to resolve trade issues by end of day (T+0), ensuring timely resolutions.
• P&L Preparation: Assist in preparing daily P&L reports, as well as finance and accounting-related duties, ensuring financial data integrity.
• Margin Call Management: Research and respond to margin calls from external brokers, maintaining accurate records and responding promptly.
• Payments & Settlements: Oversee and ensure that G10 and onshore payments are released accurately and on time, following operational procedures.
• Month-end: Assist with month-end closing and NAV cut
• Process Improvement: Apply project management and problem-solving skills to develop and implement initiatives aimed at improving operational efficiencies and enhancing risk controls in response to regulatory changes.
• System Enhancements: Collaborate with internal and external teams to design and implement front-end to back-end system improvements. Participate in user acceptance testing (UAT) and system configuration as needed.
• Static Data Management: Configure and maintain static data to ensure seamless integration across systems.
• Ad-Hoc Responsibilities: Take on a range of day-to-day operational duties as required by the team.

Qualifications / Ideal Profile:

• 3-5 years of experience working in operations or middle office functions, ideally within a buy-side firm.
• Strong understanding of trade capture, lifecycle management, settlement, reconciliation, and margin call processes.
• Proactive, self-motivated, and capable of managing multiple tasks efficiently in a fast-paced environment.
• Coding skills in VBA, Python, or other programming languages are highly preferred, with a strong ability to automate processes and work with data.
• Experience with Azure SQL database management is a plus.
• Strong communication and interpersonal skills, with the ability to bridge communication gaps between trading and technology teams.
• Experience or familiarity with financial derivatives will be an advantage.
• Proficient in office IT software, including Excel.
• Excellent attention to detail and organizational skills, with a focus on accuracy and meeting deadlines.
• A willingness to learn and support a range of business management activities, including investment, research, finance, operations, and compliance.

About The Company

Modular is a dedicated Asian macro hedge fund manager based in Singapore. The firm exists to meet investors needs for stable, uncorrelated and absolute returns through different market cycles and to offer hedge fund investors greater exposure to Asia.

Qualified Candidates are strongly advised to submit an application via the Join Us page on our website at https://www.modularam.com/

Location: Kallang Sector

1. Network security management (e.g. intrusion prevention system, virtual private network)
2. Web security management (e.g. URL filtering, web application firewall)
3. End point security management (e.g. anti-malware, device control, application control, data loss prevention or network access control)
4. Messaging security management (e.g. anti-malware, anti-spam, content filtering)
5. Security & vulnerability management (security information and event management, security device systems management, device and application vulnerability management)
6. Automation of management tasks

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Job Description:

TCI Express Pte Ltd, a leading logistics and supply chain solutions provider specializing in air freight services, is hiring an experienced Business Development Manager to drive aggressive growth in the air freight sector.

This role will focus on identifying and securing new business from the ground up. The successful candidate will be responsible for prospecting, generating leads, building new client relationships, and establishing TCI Express as a preferred partner for air freight services in both established and emerging markets.

Key Responsibilities:

1.⁠ ⁠New Business Acquisition:

- Take full ownership of lead generation and business development efforts to acquire new clients from scratch.

- Actively seek out and identify new opportunities in air freight and logistics through cold calling, networking, attending industry events, and other prospecting activities.

- Develop and execute strategies to approach potential clients, assess their needs, and introduce TCI Express as a valuable solution provider.

2.⁠ ⁠Client Relationship Building:

- Establish and nurture long-term relationships with new clients, becoming their trusted point of contact for air freight services.

- Engage with key decision-makers across multiple industries (e.g., e-commerce, manufacturing, pharmaceuticals) to understand their needs and offer tailored solutions.

- Successfully manage the client onboarding process, ensuring smooth transitions from initial contact to service implementation.

3.⁠ ⁠Sales Target Achievement:

- Drive a high volume of new business opportunities and consistently meet or exceed sales targets and KPIs set by the company.

- Work independently to generate sales from scratch, with a focus on high-impact results rather than inheriting existing accounts.

- Maintain an active pipeline, reporting progress and key metrics to senior leadership.

4.⁠ ⁠Market Research & Industry Intelligence:

- Conduct comprehensive market research to identify industry trends, new market segments, and untapped business opportunities in the air freight and logistics sectors.

- Keep up-to-date on competitor activities, market conditions, and emerging client needs, adjusting strategies as needed to stay ahead.

5.⁠ ⁠Negotiation & Closing Deals:

- Lead the negotiation process, from initial discussions to contract finalization, ensuring agreements are in place that benefit both TCI Express and the client.

- Develop customized pricing proposals and service offerings that meet client specifications and expectations.

- Drive the closing process, managing all aspects of the deal cycle with a focus on securing long-term business.

6. Reporting & Performance Monitoring:

- Regularly track and report sales activities, progress, and outcomes, adjusting strategies based on performance data.

- Provide feedback on market conditions, client feedback, and sales challenges to senior management.

Qualifications:

•⁠ ⁠Experience:

1.⁠ ⁠Minimum of 2 years of business development experience in the air freight, logistics, or supply chain industry. Proven success in building new client relationships and closing new business.

•⁠ ⁠Education:

1.⁠ ⁠Bachelor’s degree/Diploma

•⁠ ⁠Skills:

1.⁠ ⁠Strong knowledge of air freight services, international logistics, and global shipping networks.

2.⁠ ⁠Exceptional prospecting, cold-calling, and lead generation abilities.

3.⁠ ⁠Demonstrated experience in negotiating contracts, pricing, and closing deals.

4.⁠ ⁠Excellent communication, presentation, and negotiation skills.

5.⁠ ⁠Strong self-motivation with a results-driven mindset and ability to work autonomously.

Benefits:

1.⁠ ⁠Competitive salary with an attractive commission structure based on performance.

2.⁠ ⁠⁠Opportunities for professional growth and development within a rapidly expanding company.

3.⁠ ⁠⁠Dynamic and entrepreneurial work environment.

• Build six sigma and lean capability of colleagues through training and coaching (including IMEx orientation, IMEx elements, Innovation, process capability, M1 training and certification, etc.)
• Support site opex lead in goal setting, goals cascade and performance reviews
• Continuously deliver measured improvement in performance in all aspects of business for all the IMEx Ecosystem(s)
• Lead Six Sigma and Lean projects that are aligned with the site's short term and long-term goals
• Provide leadership & guidance to Green Belts and Yellow Belts
• Promote Good Practices and sharing knowledge across the site through community of practice and within the network
• Own the CI element and work with site leadership team to ensure a consistent and impactful application of CI loop site-wide
• Own, maintain and promote CI reporting and tracking portal Promote CI culture through reward and recognition
• Develop courses of action and drive implementation of solutions
• Play an active and impactful role to deliver flawless execution in the Business Excellence, Process Centric Team (PCT) by updating performance against metrics, highlighting & resolving issues, with appropriate escalations

Requirements

• Min Degree in Chemical Engineering, Pharmaceutical Engineering, Chemistry or any related course of studies
• Min 4 years of Operations excellence / manufacturing excellence in any related industries (Pharmaceutical, Biopharmaceutical, etc)

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Title: Trading Manager

Job Description: Trading Fertilizer

- To engage exclusively for the interests of Agricore Commodities International as well as the whole Agricore – Organization and within the framework of the existing company regulations.

- To handle all sales markets as assigned.

- To assist and handle all finance, trade operations, L/C work, customers and producers as assigned.

- To assist in all aspects of the business.

- To handle general operation within our company’s daily work whenever required.

Requirements:

- Min Bachelor’s degree or equivalent and Professional Qualification with at least 5 years of working experience in the Fertilizer Industry.

- Marketing & sales skills with proven industry knowledge.

- Self-motivated and able to manage multiple and complex tasks in a fast-paced environment.

- A good team player who is able to work independently or with multiple partners in the region.

- Excellent leadership skills with good initiatives, able to analyze and work positively.

- Strong interpersonal and communication skills, presentation skills, able to read and write English.

- Proficient in Microsoft office: MS Excel, MS Word, MS PowerPoint and MS Outlook.

Other Information:

- 5 working days per week from 9am-6pm in office.

- Salary: S$8,000.00 - S$12,000.00

- Bonus / Commission

- Location: Orchard Road

We regret to inform that only shortlisted candidates will be notified.

Budgeting and Forecasting:

• Develop and manage the organization's budgets, ensuring alignment with strategic goals.
• Conduct financial forecasting to provide insights into future financial performance.
• Financial Reporting:
  • Prepare accurate and timely financial statements and reports for internal and external stakeholders.
  • Ensure compliance with accounting standards and regulatory requirements.

Cash Flow Management:

• Monitor and manage the organization's cash flow to ensure liquidity and efficient use of funds.
• Implement strategies to optimize working capital and minimize financial risks.

Risk Management:

• Identify and assess financial risks, proposing and implementing strategies to mitigate them.
• Stay informed about economic trends, market conditions, and industry developments affecting the organization.
• Strategic Planning:
  • Collaborate with other departments to align financial strategies with overall business objectives.
  • Provide financial insights and recommendations to support strategic decision-making.

Financial Analysis:

• Analyze financial data and performance metrics to identify trends, opportunities, and areas for improvement.
• Present financial analysis to key stakeholders, helping them make informed decisions.

Compliance and Audit:

• Ensure compliance with financial regulations, accounting principles, and internal policies.
• Facilitate external audits and address any audit findings or recommendations.

Investment Analysis:

• Evaluate potential investments and financial projects, providing recommendations based on risk and return analysis.
  • Manage the organization's investment portfolio, if applicable.
• Financial Policies and Procedures:
  • Develop and update financial policies and procedures to maintain internal controls and governance.
  • Train and educate staff on financial policies and procedures.

Team Leadership:

• Lead and mentor finance teams, fostering a collaborative and high-performance work environment.
• Provide guidance and support for professional development within the finance department.

Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking segment.

about the job

As a Relationship Manager, you will responsible for:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• At least 1 year of financial sales experience would be advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716