Job Summary

Hong Ye Group, a subsidiary of YY Group Holding (a listed company), is seeking a Cleaning Operations Director!

The Cleaning Operations Director will lead and oversee all cleaning services operations, ensuring the highest standards of service delivery, operational efficiency, and customer satisfaction. This role involves strategic planning, team management, and ensuring compliance with health and safety regulations while driving business growth and operational excellence.

Responsibilities

1. Lead teams

• Manage the professionalism of the staff
• Mentor and lead management staff
• Lead organisational succession planning, capability development and employee engagement
• Mastery in ground operations, data reporting, asset management, budgeting, financial counselling and HR processes.

1. Financial Oversight:

• Prepare and manage the budget for cleaning operations, ensuring cost control and efficiency.
• Monitor expenses, forecast operational costs, and implement cost-saving measures.
• Present operational, financial, and strategic updates to the board and shareholders, aligning decisions with long-term growth objectives

1. Reporting and Analytics:

• Track key performance indicators (KPIs) to measure operational success.
• Generate reports on operational performance, client satisfaction, and financial outcomes for senior management

1. Drive business operations

• Drive the overall growth of business and operations
• Drive opportunities to improve market visibility and presence of the organisation
• Lead budget planning for the organisation
• Develop Standard of Procedure for all the projects and cleaning staff
• Represent and promote the organisation
• Direct the development and review of operation policies and procedures
• Actively explore, evaluate and prioritize new markets for expansion
• Participate in expansion activities
• Drive adoption of smart building technologies and explore innovative solutions to enhance efficiency and service delivery.

1. Manage client relationships

• Collaborate with clients to achieve business goals
• Direct the development and review of strategic plans to improve relationships with clients

1. Manage Incidents

• Oversee the conduct and review of contingency plans
• Endorse emergency and crisis management response plans, processes and procedures
• Provide direction on analysed trends of reported incidents

Requirement:

• Diploma/Bachelor’s degree in Business Administration, Operations Management, or a related field is preferred.
• 8+ years of experience in cleaning services or facility management, with at least 5 years in a senior leadership role.
• Preferably Managers specializing cleaning industry (housekeeping, general cleaning)
• Proven leadership qualities and track record for building and managing new functions and high performing teams.
• Prior experience in managing large operations and transitions and know-how of setting up and scaling of new functions.
• Resourceful, driven, adaptive and able to work and deliver in a fast-paced environment under tight timelines
• Flexibility to travel between sites as required.
• Familiarity with modern cleaning technologies and equipment.
• Knowledge of health, safety, and environmental regulations

We are seeking a highly motivated and results-driven individual with a proven background in the IT industry. The ideal candidate has a strong track record in meeting sales targets and driving business growth. Key responsibilities include identifying new opportunities, building client relationships, and delivering measurable revenue growth.

Responsibility

• Account Management and Client Relations: Manage and monitor client accounts to ensure smooth operations, fostering long-term relationships and proactive engagement to address client needs.
• Documentation and Compliance: Oversee the consolidation and validation of required client documents, ensuring all processes meet internal and external compliance standards.
• Billing and Financial Management: Handle the preparation, analysis, and verification of billing reports and supplier invoices, ensuring accuracy and timely processing.
• Cloud Services Coordination: Maintain familiarity with cloud platforms and ensure clients receive seamless access and optimized service offerings.
• Project Oversight and Operational Efficiency: Support the coordination of business projects, ensuring timely execution, while identifying opportunities for process improvements to enhance operational performance.
• Team Collaboration and Business Support: Work closely with internal teams to align on business objectives and provide operational support across various functions as needed.
• Any other ad-hoc duties assigned

Requirement

• Diploma holders in Business administrations or a relevant major
• 2-3 years of experience in business operations, customer support, or similar roles.
• Proficient in MS Office, with strong Excel skills
• Ability to multi-task and work in a fast-paced environment
• Bilingual in English and Chinese (to liaise with Chinese-speaking counterparts）
• Strong analytical skills with proficiency in Microsoft Excel.
• Willingness to work on shifts, including weekends and public holidays.

Roles & Responsibilities

We are a boutique food products company specialised in foods that are truly healthy, natural/organic and delicious. We own brands and distribute our products to supermarkets, pharmacies, speciality retail shops and up-market F&B establishments.

We are a well-established small company with speciality, stability and steady growth. The owner of the business is seeking an experienced, professional and dependable individual to take the helm of the company’s day-to-day operations.

What we offer

• Attractive remuneration packaging with performance bonuses.
• Wide work scope and good balance between fixed hours and flexibility.
• Hands-on experience in various aspects of the business: product merchandising, sales, marketing, e-commerce and online marketing, local and international logistics including air and sea shipment (both inbound and outbound).
• Employment benefits include medica and insurance.
• Clear career path into general management.

Key Responsibilities

• Plan and manage warehouse allocation, product movement and operation safety.
• Coordinate shipments from overseas with supplier, shipping line, local handler for customs clearance and delivery.
• Manage unstuffing and storage timely and safely.
• Optimise the use of warehouse space while ensuring that FIFO of all goods.
• Manage daily fulfilment activities such as inventory issue, packing and delivery schedule.
• Response to customer queries; address fulfilment issues for full resolution and services recovery.
• Support marketing events.
• Ensure documentation and record-keeping are accurate and complete.
• Perform timely and accurate inventory count.
• Ensure all operations are carried out with full compliance of Government rules and regulations; quality and safety standards.
• Improve operational management systems, processes and best practices.
• Perform related job responsibilities as assigned.
• Undertake specific projects as and when assigned.

Job Requirements

• Candidate must possess at least a Polytechnic Diploma or Bachelor's Degree from recognised institution.
• Preferably a minimum 3 – 5 years of working experience in one or more of the following functional areas: food products manufacturing, food products distribution, FMCS operations, merchandising, sales/marketing, food services, logistic / warehousing.
• Physically fit as our products are heavy in nature.
• Must be able to demonstration being a hands-on person.
• Being adaptive and flexible.
• Able to multi-skilled, multi-tasking and prioritising.
• Driven for personal growth and achievement.

Only short-listed candidates will be notified. You may assume that the application is not shortlisted if you have not hear from us within two weeks of the application closing date.

Please submit your updated resume by using the APPLY NOW.

• Liaise with customers and suppliers regarding enquires and offers
• Preparation of Letters of Credit for issuance (Import & Export)
• Preparation and execution of sales & purchase contracts
• Preparation of import and export shipping documents for Bank L/C negotiation
• Any other adhoc duties as assigned

Requirements:

• Diploma in related fields
• Min 1 year experience in shipping documents and familiar with LC
• Proficient in Microsoft Office application
• Monday to Friday (9am - 6pm)
• Location: Orchard
• Salary: Up to $3500

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

Job Description & Requirements

Responsibilities:

• Driven to meet and attain corporate objectives and operations benchmark
• Daily on ground assessment to plan, schedule and execute work requirements
• Ability to work within budget constraints, requirements and performance KPIs
• Ability to manage and work with a team of Supervisors, Team Leaders and Cleaners
• Point of contact for service request and feedback
• Customer liaison on service level and performance standards.

Requirements:

• Degree / Diploma
• Minimum 2 years of related working experience in the cleaning industries
• Knowledge of WHS and its credentials
• Strong leadership, problem-solving and interpersonal skills with ability to exercise command and control
• Good communication skills with professional email etiquette
• Strong analytical and readiness in a fast-paced environment
• Able to work independently and multi task
• Self-motivated, responsible and positive work attitude
• Ability to plan, manage and execute work effectively
• PC Knowledge and Smart Devices savvy
• Valid Class 3 licence

Responsibilities:

• Manage daily sales operation
• Knowledgeable in purchase orders, delivery orders and able to handle sales orders, quotation & invoices
• Respond to a high volume of inquiries and provide helpful solutions to customer issues
• Connect with existing key customer contacts if needed
• Collaborate with internal teams like Finance, Procurement, Logistics, and Marketing.
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend regular online/offline product training sessions arranged by vendors

Requirements:

• Diploma in Business or a related field.
• Preferably 1-2 years of experience in a similar role.
• Experience with computer hardware, software, or maintenance contracts is a plus.
• Comfortable working in a fast-paced and dynamic environment.
• Excellent at building and maintaining strong relationships with customers and internal team.
• Proficient in Microsoft Office & Excel

Responsibilities:

• Work closely with IT Manager and other internal stakeholders on assigned IT support functions to achieve operational efficiency and ensure smooth execution of works.
• Support the Clinical Operations team via engagement of multidisciplinary stakeholders (doctors, clinic staff, etc) and provide support of diverse requirements and perspectives to achieve patient centred care and organisational effectiveness.
• Liaise with users and IT vendors for the delivery of IT solutions and services.
• Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.
• Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners, mobile devices etc) and software such as Microsoft Office and SharePoint.
• Manage the data protection and cyber security functions. Ensure proper security system setup and maintenance.
• Maintain IT assets, systems documentation and software licenses.
• Provide assistance to execute action plans for the company’s operational goals and to support the smooth running of daily operations at the company’s specialist clinics.
• Other duties as assigned by the management.

Requirement

• Diploma in Computer Science or relevant Degree qualification.
• Minimum 2 years of work experience with Microsoft 365, Active Directory, end users desktop support, IT security implementation & operations.
• Team player who is able to work independently.
• Able to start work within short notice is preferred.
• Prior work experience in a healthcare organization is an advantage.

Skills & Other Attributes

• Good interpersonal, communication, analytical and problems solving skills.
• Team player who is able to work independently.
• Ability to plan and multi-tasks.
• Good working attitude and willing to learn.

Responsibilities

· Provide operations and logistics support for community facilities and programmes.

· Responsible for being primary contact to promoters and liaising with stakeholders to deliver events in the venue.

· Support event day operations functions such as crowd management, logistics, backstage, staffing, security, media and technology.

· Oversee venue logistics including setup of equipment such as tables, chairs, barricades, queue poles, etc. during event day.

· Coordinate with key stakeholders on implementation of venue security measures.

· Manage daily operations tasks such as damage tracker, procurement, inventory stock take etc.

· Provide administrative and operational support to the operations team.

Requirements

· Have a genuine passion for customer satisfaction

· Good communication skills

· Ability to work well in a team

· Pro-active, self-motivated and keen learner

• Responsible and accountable for effectively managing the day-to-day operations / allocated contract sites and staff by providing the highest quality, compliant, and professional security service to its customers
• Conduct security and safety risk assessment surveys of the assignments
• Conduct investigations and vet incident reports submitted by the security team, and prepare and conduct AAR of the incident.
• Overall in charge of the day-to-day operations of security personnel at the allocated sites
• Conduct OJT training for new hires and conduct refresher on SOP
• Handle workplace investigations, grievances, and discipline
• Plan and schedule training for security personnel in alignment with PWM requirement
• Manage and review security procedures
• Handle recruitment and selection of security personnel at the allocated sites
• Proficient in MS Office
• Minimum 2 years of working experience in the Security Industry
• SS & above PLRD licensed
• With a Class 3/Class 3A Driving License
• Stress-resistant, flexible
• Excellent communication skills and a "people" person
• Good interpersonal skills

Interested candidates, please send in your latest detailed resume to [email protected]

Facilities Coordinator - Safe Permit & Operations

Work Dynamics - Integrated Facilities Management

Leading Global Technology company

DUTIES & RESPONSIBILITIES

The FC must be able to offer assistance to all staff at this site. The expression “Going above and beyond” is a normal operating standard for this position. The FC will perform any other tasks that may be assigned to them which is related but not exclusive to customer service, hospitality and experience, finance and admin, project coordination, the broad spectrum of facilities & building management and operations (hard and soft services, transport and waste management, etc), space planning, event management and any others that may fall within the scope mentioned.

Create and provide memorable and exceptional experience for all clients, internal and external, in the client office:

• Ensure messaging is consistent and in line with directions given by the Supervisor.
• Respond to client inquiries and concerns promptly and with courtesy and enthusiasm.
• Build relationships by engaging clients in authentic, personable conversations.
• Create WOW experiences by anticipating client needs and seizing the moment; acting on them before being requested.
• Provide a positive environment where things get done.
• Take ownership of customer issues and proactively seek to resolve them quickly.
• Provide end to end service; take responsibility and accountability.

Provide exceptional communication to clients:

• Communicate effectively and correctly.
• Respond, follow up and close – both via email and in person in a timely manner.
• Maintain current/up to date knowledge of the building and office procedures and client/guest-related information including, but not limited to:
• Information about the history of the office location, and the office design concept.
• Information on the facilities of the building, in the office, and of the general area.
• Vendor Management
• Emergency response procedure and incident reporting.

Safe Permit

• Manage the Safe Permit Portal: - Oversee and maintain the Safe Permit portal, ensuring smooth operations and user accessibility.
• Manage end-to-end Safe Permit Submission - Review submitted permit
• Handle the registration process for vendors
• Conduct Training:- Provide training sessions to external vendors and other stakeholders on Safe Permit procedures and protocols.
• Compliance: - Ensure adherence to Safe Permit protocols and EHS (Environmental, Health, and Safety) regulations.
• Familiar with risk assessment and method statements.

Patrol and check the office for cleanliness issues, safety (and security) hazards and document any irregularities:

• Be the eyes and ears of the EHSS and soft services/hard services/ operations team. Maintain the general presentation of the office by appropriately notifying departments/owners responsible for the maintenance, or to self-perform the remedy immediately, regardless whether it is a temporary or permanent solution, and where it is possible to do so without compromising on safety and standards.
• Report infractions immediately and according to procedure.
• Report and log data on unusual occurrences such as property damage, injuries, theft, etc and create detailed incident reports in a timely manner:
• Gather information in accordance with procedure and prepare incident reports within KPI or policy guidelines and free from errors.
• Provide back-up support and cover to absent team members. Provide emergency on-site attendance as needed:
• Carry out tasks relating to customer service, hospitality and experience, administration, the broad spectrum of facilities & building management and operations (hard and soft services, and waste management, etc), event management and any others that may fall within the scope mentioned.

Critical Competencies for Success:

Great attitude:

• Proactive and positive
• Gung-ho and can-do attitude
• Solution oriented

Client Focus & Relationship Management:

• Demonstrates proactive and professional approach to customer service and stakeholder engagement
• Able to interact with a wide range of client staff, including senior levels and support staff
• Able to manage conflict and balance between client and JLL requirements
• Has a customer service oriented attitude

Leadership, Collaboration and Team Worker:

• Able to effectively lead a group of people to meet objectives, and promote open, constructive and collaborative relationships at all levels
• Able to work collaboratively and be part of a team working towards meeting deliverables

Project Management & Organizational Skills:

• Excellent planning & organizational skills, ability to prioritize work and meet tight deadlines
• Proven ability to manage multiple operational matters on a daily basis

Providing onsite support:

• You will be the upper facilities management’s trusted right hand on all facilities-related activities.
• Perform routine site inspections to ensure all building processes and best practices are implemented and maintained.

Problem Solving & Strategic Thinking:

• Capacity to deal with ambiguity and solve problems effectively
• Analytical
• Able to employ holistic approaches and looks at long term solutions

Other Personal Characteristics:

• Strong communicator
• Good presentation skills and possesses strong verbal & written communication skills (English & local language).
• Skilled at using positive language
• An active listener
• Passion for quality
• Has an eye for detail to make sure the best delivery of services
• Self-motivated
• Confident and energetic
• Enthusiastic

Job Overview:

The Food & Beverage Operations Administrative Executive supports the daily operations of the food and beverage department by handling restaurant operation, administrative tasks, and ensuring smooth communication and coordination between different departments. This role involves assisting with operational procedures, managing schedules, and maintaining records to help the team operate efficiently.

Key Responsibilities:

Administrative Support:

•Assist in the preparation and execution of operational plans, reports, and schedules.

•Maintain and update operational documentation, including menus, training materials, and standard operating procedures (SOPs).

•Coordinate and handle correspondence related to operations (emails, phone calls, etc.).

Inventory & Stock Management:

•Assist in tracking inventory levels of food and beverage items, supplies, and equipment.

•Coordinate with suppliers for stock orders and ensure timely delivery of goods.

•Ensure proper storage, handling, and rotation of products to maintain quality and minimize waste.

Scheduling & Coordination:

•Support the scheduling of staff shifts, training sessions, and meetings.

•Coordinate and assist between kitchen, front-of-house, and management to ensure smooth operations.

•Help prepare and distribute staff schedules and ensure that any changes are communicated promptly.

Ad-hoc Duties:

•Assist in Restaurant Operations when it is necessary

Requirements

- 1-2 years of administrative and office support experience

- Certificate or Diploma in Business Administration or relevant field

- Proficient in Microsoft Office and Google Suite

- Excellent project management, communication, and interpersonal skills

- Detail-oriented, team-oriented, and able to work independently

- Strong desire to work in a fast-paced, collaborative environment

- Singaporean only

Others

- High energy and enthusiasm

- Excellent verbal and written communication skills

- Strong cross-group collaboration skills

Job Scope:

· General administrations & co-ordinations for smooth operations.

· Assist in planning and adjustment of manpower scheduling.

· Compile and consolidate manpower strength.

· Answer employee questions regarding operations.

· Prepare operations reports as needed.

· Perform other ad-hoc duties as and when required.

Job Requirements:

· Diploma or equivalent with at least 1 year of experience in administrative support or operations within a fast-paced environment.

· Able to work on weekends and public holidays

· Strong organizational and time management skills, with the ability to multitask and prioritize effectively.

· Strong problem-solving skills and the ability to adapt to changing priorities.

· Able to communicate well with employees of different profile.

· Ability to work independently and as part of a team, demonstrating initiative and a collaborative mindset.

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

Allowance: $800 (Please be aware that the internship will entail CPF contribution)

As an intern, you will provide support to the CCE team, assisting in various tasks to ensure the smooth functioning of certification products and business operations for IHRP. Your primary responsibilities will include:

Responsibilities

Data Entry and Operations Support

• Assist in data collection, compilation, and maintenance from various sources.
• Support in cleaning, validating, and organizing data for analysis.
• Aid in report development and generation.
• Assist in creating visually compelling charts, graphs, and dashboards.

Project Management Support

• Assist in projects related to certification assessments, preparatory content, and research and insights.

Requirements

Education and Experience

• Currently pursuing a bachelor’s degree or diploma in any subject.
• Candidates with relevant coursework or experience preferred.

Skills

• Basic proficiency in Excel for data cleaning and visualization tasks.

Other Requirements

• Strong analytical and problem-solving skills.
• Good communication skills.
• Attention to detail.
• Ability to manage multiple tasks simultaneously.
• Ability to work both independently and collaboratively.
• Passionate about contributing to the HR Professional community.

Investment Operations/Business Development Executive

As an Investment Operations/Business Development Executive, you will play an important role in ensuring the smooth and efficient operations in the investment portfolios and funds managed by the Company including trade placement and/or execution, cash management, and performance reporting. Further, you will also be expected to drive growth and expand the Company’s client base by identifying new business opportunities and nurturing relationships with the Company’s stakeholders.

Key Responsibilities:

A) Investment Operations

• Trade Placement/Execution:

o Place and/or execute trades in equities and/or fixed income instruments and ensuring accuracy and timely execution.

o Reconcile trade confirmations and statements.

o Monitor corporate actions, such as dividends, mergers, and spin-offs.

• Cash Management:

o Manage fund cash balances and ensure sufficient liquidity.

o Monitor cash flows and reconcile bank statements.

o Process fund expenses and payments.

• Performance Reporting:

o Prepare and analyze fund performance reports.

o Calculate returns, risk metrics, and other key performance indicators.

o Respond to client inquiries regarding fund performance.

• Data Management:

o Maintain accurate and up-to-date investment data.

o Ensure data integrity and consistency across different systems.

o Assist in the implementation of new systems and processes.

• Regulatory Compliance:

o Adhere to regulatory requirements and industry best practices.

o Assist in the preparation of regulatory filings.

· Monitor changes in regulations and ensure compliance.

B) Business Development

· Identify and pursue new business opportunities with high-net-worth individuals.

· Expand the firm’s network through partnerships, alliances, and referral programs.

· Build and maintain strong, long-term relationships with existing and potential clients.

· Develop tailored sales pitches, proposals, and presentations for prospective clients.

· Attend networking events, seminars, and conferences to represent the firm and generate leads.

Qualifications and Skills:

• Bachelor's degree in Finance, Accounting, or a related field.

• 1-3 years of experience in investment operations or a similar role.

• Strong analytical and problem-solving skills.

• Proficiency in Microsoft Excel and other financial analysis tools.

• Attention to detail and accuracy.

• Excellent organizational and time management skills.

• Ability to work independently and as part of a team.

Desired Skills:

• Experience with investment performance measurement system (e.g. Bloomberg).

• Knowledge of Singapore's regulatory environment

• Excellent interpersonal and communication skills.

• Prepare recruitment materials and post job openings on appropriate job portals.
• Conduct interviews, evaluate applicants, and select candidates to meet the company’s workforce requirements.
• Prepare and maintain records of all business activities, including employee biodata, organizational charts, contracts, employee records, and client data.
• Coordinate and arrange training courses for officers in collaboration with Operations and clients.
• Assist in managing daily operations, including coordinating with various departments to ensure smooth functioning.
• Help implement new policies and procedures aimed at improving operations.
• Develop and implement operational and recruitment strategies to enhance efficiency and productivity.
• Collaborate with team members to identify and resolve any issues or concerns.
• Respond to inquiries and complaints from officers and customers in a timely and professional manner.
• Undertake projects and ad-hoc assignments related to HR and operations management as needed.
• Provide support to the HR and Operations Head whenever required.
• Experience with sourcing techniques.
• Ability to work independently and as part of a team.
• Good communication and interpersonal skills.
• Persuasive, driven, and willing to take on new challenges
• Must have at least 3 years of experience in recruitment or a similar role.
• Familiar with tracking systems and databases (Timesoft).

Interested candidates, please send in your latest detailed resume to [email protected]

Job Summary:

We are seeking a highly organized and motivated Operations Executive to join our dynamic team. The successful candidate will be responsible for overseeing the daily operations of our cleaning services, including manpower planning, material management, recruitment, client liaison, and adherence to safety standards. This role requires strong communication skills, attention to detail, and proficiency in computer and Microsoft Office applications.

Key Responsibilities:

• Daily Manpower Planning: Coordinate and plan daily workforce deployment to various job sites to ensure optimal coverage and efficiency.
• Monthly Material Planning: Oversee the planning and procurement of cleaning materials and supplies to ensure timely availability and cost-effectiveness.
• Recruitment: Manage on-site recruitment processes to ensure the team is staffed with qualified and reliable personnel.
• Client Liaison: Act as the primary point of contact for clients, addressing any issues or concerns that arise and ensuring high levels of customer satisfaction.
• Safety Compliance: Ensure all operations comply with safety regulations and standards, conducting regular site inspections and training sessions as needed.
• Reporting: Prepare and submit detailed reports on operational activities, performance metrics, and client feedback using Microsoft Office applications.
• Experienced and willing to work in cleanroom environment

Qualifications:

• Education: Diploma or higher in Business Administration, Operations Management, or a related field.
• Experience: At least 2-3 years of experience in operations management, preferably in the cleaning or facilities management industry.
• Skills:Strong organizational and planning abilities.
  Excellent communication and interpersonal skills.
  Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
  Ability to work independently and as part of a team.
  Strong problem-solving skills and attention to detail.

Additional Requirements:

• Flexibility to work varying hours, including early mornings, evenings, and weekends, as required by the job.
• Ability to handle physical demands associated with on-site visits and inspections.
• A proactive and positive attitude towards work and team collaboration.

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

More about our mission.

Job Description

We are looking for a Payment Operations Specialist to join our Global Processing team to help our customers receive their funds faster globally.

The role is a unique opportunity to join one of the fastest growing companies in Europe and help millions more potential customers save money by using Wise.

Payment Operations Specialists play a crucial role in supporting the Payment Operations Organization reach its vision - seamless flow of customer funds. By ensuring high level execution of the daily responsibilities and consistently supporting Payment Operations in reaching the SLA’s, Payment Operations Specialists help our customers receive their funds faster 24/7 globally. The role gives a unique opportunity to learn how different currencies function, and impact customers on a global scale.

The core ownership lies within daily tasks and responsibilities and the impact is well-defined, clear and largely shared collectively with the team. In this role, you'll add to that mission by:

• Maintaining consistent and high-level execution of daily tasks related to payment processing;
• Supporting your team by reaching your role set SLAs and KPIs which in turn contribute to the team by meeting team's main performance metrics and SLAs;
• Detecting and escalating domain-related problems and complex issues to Regional Payment Operations teams, ensuring timely and relevant communication with stakeholders;
• Following operational procedures and keeping track of critical updates.

Qualifications

A bit about you:

• You’re accurate and pay attention to detail;
• You’re meticulous and accurate in your task execution;
• You’re SLA driven and are motivated to hit team and personal metrics;
• You place customers first and you make no compromise on this;
• You’re a clear and honest communicator and able to articulate potential improvements;
• You’re comfortable with feedback and being part of a team where ideas are shared and openness is valued;
• You’re proactive and collaborative;
• You’re flexible with your working hours. We aim to help our global customers any time they need it, occasionally during weekends and holidays.
• Proficient in Japanese: JLPT N3/N4
• You're a Singaporean Citizen/PR. Please note that we are unable to sponsor visas for this role.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Mon - Fri : 8AM - 5PM or 9AM - 6PM

Job scope:

• Oversee the operations of the Grant Processing Admin team.
• Manage and coordinate project activities and ensure timely completion of tasks.
• Serve as a key point of contact for any operational issues or concerns.

Requirements:

• Minimum of 5 years of relevant experience.
• Bachelor's degree or higher.
• Proven track record in a leadership role related to grant processing or similar fields.
  

My client, an investment bank is seeking experience to join their Operation Team.

The team covers key functions in the FICC market, providing comprehensive front-to-back support for the business and clients. Handle Middle Office Functions to ensure trading risk accuracy and timely resolution of trade flow exceptions; Confirmations and Drafting Functions to legally confirm our clients' trades and ensure accurate booking; and Settlements Functions to ensure timely settlement of all derivative transactions, meeting client expectations. Perform various operational reconciliations to guarantee accurate and flawless trade flow.

Works closely with global colleagues to facilitate these functions, supporting a range of products from complex structured transactions to simpler trades. Team members must develop strong product, industry, and technical knowledge to facilitate transaction flow and anticipate and avoid potential trade problems. This role requires seamless switching between multiple activities and significant client interaction, making communication a key asset. You will engage in a fast-paced setting, interacting with other Operations teams, Compliance, Credit, and Technology to resolve issues arising from trade execution, client queries, and new business. We seek a strong candidate to drive workflow improvement across the organization.

RESPONSIBILITIES

Partner with internal teams—Sales, Trading, Legal, Compliance, Technology, and other Operations teams—to ensure issue resolution and timely drafting of legal confirmations.

Perform legal confirmation drafting for Foreign Exchange and Interest Rate Derivatives Transactions.

Assist the Asia FX/IRP Drafting team in delivering strategic global initiatives and supporting the Asia/Global Business.

Become a subject matter expert to mitigate risk and drive efficiencies.

Build a skill set that covers front-to-back functions.

Design and initiate process improvements, leveraging Business Intelligence and Automation.

Build relationships with global peers to ensure consistency and knowledge sharing.

Work with the team to continually review and improve processes, manage risk, and meet expectations for timeliness, quality, and cost-effectiveness within the department.

Qualification :-

Degree & Prior experience in Operations.

Proactive, enthusiastic, and creative approach with a high attention to detail.

Ability to prioritize and multitask in a fast-paced environment.

Highly collaborative and team-focused with the ability to interact effectively with a wide range of individuals.

Effective problem-solving and critical-thinking skills, with the ability to use discretion and good judgment.

Preferred Qualifications:

Understanding of the Foreign Exchange and Interest Rates market and derivatives, including the current regulatory environment, is beneficial.

Intellectual curiosity.

Ability to remain composed under pressure.

Experience in ISDA Documentation.

Competency with the MS Suite, especially Excel, and the ability to learn multiple programs quickly.

This is a 6 months contract role with possibilities of extension

Roles & Responsibilities

• Provide foot reflexology, shoulder and hand massage to customers
• Provide foot reflexology, massage services to customers
• To perform all treatments correctly and professionally.
• Prepare treatment rooms to the standard given.
• Make the guest feel welcome.
• Work closely with team to handle day to day operations including rostering, dissemination of company updates in a timely & accurate manner
• Ability to identify issues / shortfall of business and provide suggestions / solutions to improvise
• Top quality customer service, problem solving for both internal & external customers including vendors.
• Anticipate the types of services that clients would most enjoy and benefit from and implement these types of services into their establishments.
• Work closely with the marketing team to assist with promotion & sales campaign tracking
• Explore business collaborations opportunities
• Assist in hiring when needed
• Manage stock inventory with respective team mates

Requirement

• Able to converse in basic English and Mandarin
• Pleasant disposition and must be willing to learn
• Friendly and cheerful personality
• 5 years needed with certificate Passion in reflexology and / or massage
• Fair in customer service
• Positive attitude and able to work under pressure and multi-tasking
• Enthusiastic

As a Manager/Senior Manager in the Quality Assessment Team under the Regulation Division, you will play a crucial role in upholding and enhancing the standards of education and training in Singapore.

Your primary responsibility will be to assess the quality of Training Providers (TPs) and Private Education Institutions (PEIs) in terms of management, administration, training/academic standards, and student support services. This role involves leading a team of assessors, developing quality standards policies, and providing expert guidance to stakeholders on quality assurance matters. Your work will directly contribute to the continuous improvement of Singapore's education and training ecosystem, ensuring it meets the highest standards of quality and excellence.

Key Responsibilities:

Quality Assessment and Reporting

• Conduct comprehensive assessments on the quality of TPs/PEIs, focusing on management, administration, training/academic standards, and student support services.
• Lead and manage a team of assessors in conducting EduTrust assessments for Private Education Institutions (PEIs) or Training Provider Quality Assessments (TPQA) for TPs. (For more information on EduTrust and TPQA, please visit TPGateway.gov.sg)
• Prepare detailed reports explaining findings and recommendations of assessment outcomes for approval by authorities.

Policy Development and Risk Management

• Analyze operations of TPs/PEIs to provide input for risk management strategies.
• Develop and implement policies governing the quality standards of TPs/PEIs.

Stakeholder Guidance and Project Management

• Offer guidance to stakeholders on policies and operations related to the quality of education or training.
• Undertake development work and projects related to enhancing the quality standards of TPs/PEIs.

Requirements

• Possess the required competencies to execute the job duties proficiently
• Minimum 3 years of relevant experience in quality assessment, regulatory policy/operation, or a related field. is preferred.
• Candidates with ACLP/ DDDLP will be advantageous
• Candidates with significant relevant experience in lieu of formal qualifications will also be considered.
• Exceptional writing and communication skills, with proficiency in report writing and presenting findings.
• Experience in conducting assessments based on regulatory requirements and standards, leading and managing teams, and risk analysis and management.
• A fast learner who can effectively prioritize and respond to the demands of multiple external and internal stakeholders.
• Mature and composed, with the ability to handle challenging situations with poise.
• Adaptive, resourceful, meticulous, and driven, with the capacity to thrive in a fast-paced environment.
• Strong analytical skills, attention to detail, and excellent communication and interpersonal skills.
• IT savvy and able to work under pressure with minimal supervision

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

1. Responsible for company compliance, office affairs and WPOL, EPOL work pass system, and full set HR for all the Foreigners Pass Applications.

2. Provides administrative support for the Managing Director.

3. Prepare Employment Contract/ Payrolls/handle worker matter.

4. Remind the Managing Director of important tasks and deadlines.

5. Perform ad-hoc duties when required by the Managing Director.

6. Assist in Chinese clients’ PPT/ Proposals and be fluent in English and Mandarin for all the relevant documents, projects, contract.

7. Prepare Project Claims at the month end.

8. Basic Payrolls/Basic Account.

9. All Site Matters, Project, and Managing full set HR matters & Daily matters as instructions from the Management Team.

Roles & Responsibilities

Responsibilities

• Oversee daily operations to ensure smooth clinic workflow.
• Coordinate with practitioners, receptionists, and support staff.
• Implement and maintain clinic policies and procedures in alignment with TCM practices.
• Lead, mentor, and support clinic staff to deliver quality patient care.
• Conduct regular training and development for staff.
• Manage staff schedules and performance evaluations.
• Ensure high-quality patient care and an excellent experience.
• Handle patient inquiries, feedback, and concerns.
• Maintain patient confidentiality and accurate treatment records.
• Oversee clinic financials, including budgeting, cost control, and revenue generation.
• Monitor clinic expenses and assist with pricing strategies.
• Ensure timely and accurate billing and financial reporting.
• Work with marketing teams to promote clinic services.
• Engage in outreach initiatives to educate the community about TCM.
• Develop partnerships with local wellness centers, corporate wellness programs, and healthcare providers.
• Ensure compliance with healthcare regulations, safety standards, and licensing requirements in Singapore.
• Stay updated on industry trends and ensure the clinic remains competitive and compliant.
• Oversee clinic management software and systems.
• Identify opportunities for process improvement and technological advancements.

Requirements

• Certifications in TCM is a plus.
• Minimum of 3 years’ experience in clinic management or healthcare administration, preferably in TCM or wellness settings.
• Proven leadership experience managing clinic operations and teams.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Financial literacy, experience with budgeting, cost control, and financial reporting.
• Experience with clinic management software and Microsoft Office Suite.
• Passion for holistic health and Traditional Chinese Medicine.
• Patient-focused with a commitment to high-quality service.
• Ability to adapt in a fast-paced, dynamic environment.
• Ability to handle pressure and changing business needs.

Job Description & Requirements

Key Responsibilities

• To have overall responsibility for monitoring and organising the construction and demolition activities associated with the Project.
• To ensure that a comprehensive Construction and Demolition Plan is prepared an updated, which co-ordinates all Project construction and demolition activities.
• To provide the management resource, as appropriate, throughout the construction and demolition phases to ensure co-ordination of activities and achievement of agreed milestones.
• To ensure that construction and demolition issues are addressed through all phases of the project life cycle.
• To ensure that all activities within this responsibility are undertaken on time to allow the smooth progression throughout the Project from Execution to Handover.
• To ensure that the project delivers all statutory and regulatory requirements in the construction arena and complies with all relevant standards.
• To influence the design, to ensure that the new or modified plant and/or building is capable of being constructed and maintained in a safe manner.
• To liaise with the relevant project, corporate and site engineering and technical functions on all construction and demolition aspects of the project.
• To have a major input in the selection of contract companies.
• To ensure a safe system of work is in place prior to construction and demolition activities taking place.
• To ensure construction management resources are adequate.
• To ensure that a construction and demolition strategy is prepared and kept updated, ensuring all involved Team members and contractors, where appropriate, are aware, agree and understand their responsibilities to minimise the impact on the Site during construction and demolition activities.
• To advise and assist the Project Manager in the approval of construction and demolition invoices.
• Set up and chair regular meetings to ensure construction and demolition progress and safety are managed to meet the requirements of the project.
• To regularly report to the Project Manager and other Team members on all Contractors’ performance, including progress to schedule, safety and standard of workmanship and advise on time of any potential issues.

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

Programme Development

1. Assess complexity of client needs and the scope of services or programmes to be provided
2. Identify upcoming trends affecting programme's success
3. Apply relevant principles, frameworks and best practices in developing social service programmes
4. Develop and review service framework for programme work plans, resource requirement and budgeting
5. Determine allocation of resources for programmes
6. Adapt and incorporate best practices and trends in programmes
7. Build collaborations/partnerships with agencies, funders/sponsors and stakeholders in the social service sector for community development and re-integration
8. Pilot and refine service and programme parameters to ensure successful implementation
9. Identify and tap on appropriate community resources and/or funding schemes

Programme Implementation

1. Adapt programmes and services to suit needs of client or programme objectives
2. Develop strategies to address causes for client disengagement
3. Mobilise the community stakeholders and resources for programmes
4. Develop and implement promotional strategies to drive participation
5. Identify possible barriers and provide solutions to programme participation
6. Coordinate the allocation of resources for programme execution, including logistics and manpower Plan and collaborate with other organisations to achieve programme's goals

Programme Evaluation

• Analyse and validate evaluation outcomes defined in programme plans
• Review relevance and alignment of programmes against programme plans
• Provide programme review and feedback to other social service professionals working in the social service programme and programme stakeholders
• Review relevance and alignment of programmes against programme plans and strategic objectives of the organization
• Assess new developments in social service programmes based on research and trends to incorporate in organisation's programmes
• Assess best practices and standards to improve programme development and implementation
• Review and recommend improvements to organisational policies and processes that impact programmes

Stakeholder Management

1. Organise stakeholder engagements with team members, clients and/or stakeholders
2. Address stakeholder needs and to conduct stakeholder analysis
3. Maintain good relationships with team members, clients and/or stakeholders

Compliance

1. Review and update the status of KPIs to Reporting Officer and Centre Director periodically
2. Monitor Programme expenditure to ensure it is within the budget
3. Evaluate KPIs to ensure KPIs met within the timeline as per funding agencies' requirement
4. Vet/Prepare reports and ensure information/data is accurate

Supervision of Staff

1. Provide regular supervision for staff on their workload and administrative issues
2. Guide staff to reflect on their work and to support them in their professional development
3. Manage staff with different capabilities and initiate career planning

Prioritise and review work plans to ensure alignment to organisational strategic goals

Ad-hoc Duties

1. Provide any other support as assigned/required

• Possess Degree in Social Work or other relevant disciplines from an accredited institution

Relevant Experience

• 5-6 years of relevant experience. Prior experience in events or programmes design, planning and implementation will be an advantage
• Working knowledge of social service practices will be an advantage
• Candidates with less years of experiences may be considered as well