Our team at ATIPICO thrives on passion and love for excellence. We are a team of curious, detail oriented individuals, all coming from various backgrounds, sharing a common belief in the value of true hospitality. We approach all our customers with attention and a sensitive, personal touch.

We are looking for an organised individual to support the team in coordinating, and managing all aspects of operations and logistics arrangement for the company’s the day-to-day activities at the Atelier.

Oversee daily shop operations, including opening and closing procedures.

Assist in order management, ensuring customer orders are processed smoothly and accurately.

Maintain a pristine and aesthetically pleasing storefront.

Handle customer inquiries, feedback, and concerns with tact and efficiency.

Assist in preparation and schedule for deliveries, ensure timely and accurate delivery.

Organise and manage inventory levels to ensure adequate stock and prevent shortages.

Liaise with suppliers to purchase/rent/replenish necessary items required.

Prepare and maintain accurate records and documentation for all logistics activities.

Assist on any ad-hoc tasks/projects.

Requirements:

Passionate about delivering exceptional customer service with a positive, customer-focused attitude.

Excellent communication and interpersonal skills.

Excellent team-player with the ability to work independently.

Strong analytical, problem-solving, and decision-making skills.

Flexibility to work weekends, evenings, and holidays as needed.

Organised and pays attention to details.

Responsibilities:

· Coordinate and handling of daily Reefer Operations inside PSA Terminal

· Liaise with internal & external customers to ensure repair job carry out timely and efficiently

· Conduct warranty check and QA check on job done by technical team to ensure proper billing to customer

· Any other duties as assigned by Supervisor / Manager

Requirements:

· Min. GCE “O” / Nitec in Engineering or equivalent

· Proficient in Microsoft Office and Email

· Good interpersonal and communication skills and able to interact with people of all levels

· Willing to work on rotation shift including Sunday & Public Holiday

We thank all applicants for your interest and regret to inform that only shortlisted candidates will be notified

Want to be held to professional standards, pushed to your limits, and assigned jobs that matter? This internship position is designed for you.

We are seeking friendly, outgoing, and customer-focused individuals with great passion for the F&B industry to join our team as Front of House Intern.

The role:

· Support the FOH with customer relationships and order management.

· Providing exceptional service and creating a welcoming atmosphere for walk-in customers.

· Assist in managing orders from guests and corporate via email, whatsapp and telephone.

· Assist in preparation for deliveries

· Schedule drivers for deliveries

· Handle administrative matters related to daily operations of the business

· After sales follow up with customers and feedback to teams for improvement.

· Assist on any ad-hoc tasks/projects

Skills and expertise

We are looking for somebody who is

Proactive, resourceful and willing to put in the energy to provide our clients with the best experience.

Excellent team-player with the ability to work independently.

Organised and pays attention to details.

Possesses strong customer service and problem-solving skills.

Great at administrative skills and crafts.

Able to anticipate project needs, discern work priorities, and meet deadlines.

Willing to work occasional evenings and weekends/public holidays.

Committed to us for a minimum of 6 months.

Product area

The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

Additional job description

As the Head of the Asia Pacific (APAC) Tools team, you are responsible for improving the efficiency and effectiveness of the Large Customer Sales (LCS) teams through connected workflows, enabled by easy to use tools. You manage a team that collaborates with other Go-to-Market (GTM) and sales teams (product, global tools, sector and geo) to enable the sellers on the tools, and make recommendations to global tools teams based on seller feedback and business requirements.

Qualifications

Job responsibilities

• Lead, coach and develop a team of regional product leads to manage high-profile projects with cross-functional stakeholders to improve internal seller tools and accelerate business.
• Partner with cross-functional stakeholders to understand top business needs related to internal tools, build business cases and prioritize requirements for APAC LCS.
• Manage and communicate testing and launch of new tools and features to the sales teams in partnership with global product experts and our sector and geo aligned Go-To-Market teams.
• Influence the overall tooling goal and strategy to enable seller efficiency and assistive workflows.
• Leverage investigative skills and business judgment to create and implement operationally efficient scaled deployment solutions. Synthesize and prioritize regional feedback, make recommendations on internal business tools.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 6 years of experience with an advanced degree.
• 4 years of experience working with executive stakeholders.

Preferred qualifications

• Experience working with diverse stakeholders, and managing executive stakeholders.
• Experience leading teams, with a strong focus on coaching and mentoring.
• Ability in learning systems and tools, and driving or designing improvements.
• Ability to speak to both technical and business stakeholders, users and interact at all levels of the organization.
• Ability to successfully develop team members.
• Excellent project management, relationship building and change management skills.

Key Responsibilities:

Strategic Operations Management

1. Develop and implement comprehensive operational strategies to optimize clinic performance and profitability.
2. Oversee the operations of multiple clinics, ensuring uniformity in service quality and adherence to corporate standards.
3. Manage budgets, forecasts, and financial planning to ensure cost-effective operations and profitability.
4. Evaluate and enhance clinic workflows, introducing technology or processes that improve operational efficiency.
5. Ensure compliance with industry regulations, health and safety standards, and corporate policies.

Sales Leadership and Business Growth

1. Design and execute sales strategies to achieve ambitious revenue targets and market growth.
2. Analyze market trends, competitor activities, and client feedback to identify growth opportunities.
3. Collaborate with marketing teams to conceptualize campaigns that drive client acquisition and retention.
4. Build and maintain partnerships with external stakeholders, such as product suppliers or corporate clients, to expand business opportunities.
5. Develop pricing models, promotions, and packages to attract and retain high-value clients.

Leadership and Team Management

1. Lead, mentor, and manage clinic managers and their teams to foster a high-performance culture.
2. Set KPIs for clinic staff, conduct performance reviews, and implement training programs to enhance skills and productivity.
3. Act as a key liaison between clinic teams and senior management to ensure alignment with organizational goals.
4. Resolve escalated client concerns and operational challenges with professionalism and efficiency.
5. Recruit top talent to build and sustain a capable and motivated team.

Client Experience and Innovation

1. Ensure the highest standards of client care, creating a seamless and luxurious customer journey.
2. Innovate service offerings, introducing cutting-edge treatments or products to maintain market leadership.
3. Gather and act on client feedback to continuously refine and improve services.

Requirements:

1. Experience:Minimum 3–5 years of experience managing high-end aesthetics or healthcare beauty clinics, including multiple locations.
   Proven track record of driving revenue growth and operational excellence.
   
2. Education:Degree in Business Administration, Healthcare Management, or a related field (MBA preferred).
   

Key Competencies: Strong leadership skills with experience managing mid-sized teams (10–20 members).
Exceptional sales and business development expertise, with the ability to meet and exceed financial targets.
Analytical mindset to interpret financial reports, sales data, and operational KPIs for decision-making.

-------------

Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

We are seeking friendly, outgoing, and customer-focused individuals with great passion for the F&B industry to join as our Front of House team member.

The role:

· Support the FOH with customer relationships and order management.

· Providing exceptional service and creating a welcoming atmosphere for walk-in customers.

· Assist in managing orders from guests and corporate via email, Instagram, WhatsApp and telephone.

· Assist in preparation for deliveries

· Schedule drivers for deliveries

· Handle administrative matters related to daily operations of the business

· After sales follow up with customers and feedback for improvement.

· Assist on any ad-hoc tasks/projects

Your Perks:

5-day/44 hours work week with diverse and energetic colleagues who work hard and play hard

Annual Leave
Annual performance bonus

Employee discount

Skills and expertise

We are looking for somebody who is:

Proactive, resourceful and willing to put in the energy to provide our clients with the best experience.

Willing to work occasional evenings and weekends/public holidays.

Excellent team-player with the ability to work independently.

Organised and pays attention to details.

Possesses strong customer service and problem-solving skills.

Great at administrative skills and crafts.

Able to anticipate project needs, discern work priorities, and meet deadlines.

PSA CLUB is a members’ club for the staff of PSA Singapore. Comprising of a fully-equipped gym, function rooms, lounge and in-house sports and leisure facilities like badminton courts, futsal court, snooker tables, karaoke rooms, mahjong rooms and virtual reality room. The club is equipped for business and leisure with a wealth of experiences for its members to enjoy.

Duties And Responsibilities:

• Draw up, plan and execute sports and fitness-related activities / events as well as review existing activities / events and propose improvements regularly
• Prepare budget for sports and fitness-related activities / events and ensure activities are spend within budget
• Oversee the gym and arrange for gym equipment repair and servicing, enhancements and replacements
• Handle and maintain gym membership records and fees due
• Ensure smooth operations of the club daily including general housekeeping and security
• Handle and oversee arrangements and setups for facility bookings and events
• Ensure quality customer service is maintained
• Ensure that all policies and procedures are enforced and maintain proper compliance at all times
• Perform all supervisory responsibilities as directed by Club Manager
• Perform other duties as assigned+

Requirements:

• Supervisory experience is preferred
• Able to work 2 rotating shifts and on weekends and public holidays
• Conversant with IT applications, MS Word, MS Excel etc
• Pleasant personality with good communication skills, both written and oral
• Good interpersonal skills including courtesy, professionalism and cooperative attitude
• Team player with the ability to work in a fast-paced environment
• Diploma from a recognised institution or GCE “O” or “A” Level with relevant experience

BENEFITS

• Uniform shirt provided
• 14 days annual leave
• Dental and medical
• AWS and performance bonus

Primary Function

Organize and control day-to-day operations of the Laboratory in accordance with order requirements, client standard operating procedures, industry standards, and policy directives. To ensure accurate and timely completion of test results and no unnecessary delay occurs.

Principal Duties/Responsibilities

• Organise and supervise the day-to-day operations of the Laboratory in their respective sections. This includes allocation of tests to technicians, sample pick-up and manpower planning.
• Prepare worksheets and ensuring client requirements are met.
• Verify test results/records of analysis and initiate re-test when necessary. To check and ensure that all data are complete in the datasheet.
• To sign Analysis Report or Certificate of Quality upon completion of work (NOTE: only approved signatory can sign SAC endorsed report).
• Coordinate and assign staff to work overtime when necessary.
• In liaison with the Laboratory Operation Manager, to raise and update standard and in-house test methods and procedures.
• Assist in the development and training of staff to required levels of expertise and administer performance appraisal methods.
• Co-ordinate activities to ensure that the Laboratory provides a high standard of service and satisfy
• Ensure sample storage is properly maintained and disposed.
• To recognize that the Laboratory Quality System is fully implemented as per the QA Manual.
• Ensure that good housekeeping is maintained at all times in the laboratory.
• Perform analysis when required.
• Perform any other tasks as assigned by management, including testing and analysis during periods of heavy workload. To be on call 24 hours a day 7days a week for queries from lab staff.

Competency Requirements

• Possess Bachelor's Degree or Diploma in Chemistry/Chemical Engineering.
• Minimum 5 years of working experience in petroleum or petrochemical laboratory industry.
• Good knowledge on ISO/IEC17025 requirements.
• Able to work independently and possess good analytical skills, problem solving skills.
• Good interpersonal and communication skills

Azqore is a leader in outsourced banking services. One of the entities under Credit Agricole Indosuez Wealth Management, provides integrated solutions and quality services to our clients.

Asia Operations provide operational capabilities to Azqore’s client banks, allow them to focus on executing their strategy, reduce operational cost and improve operational risk. Commitment to quality and continuous process improvement, is at the heart of all Asia Operations activities. It is thus one of the key functions to facilitate and drive Azqore to reach its ambitious growth target, by putting the clients at the center of its activity, being attentive to their needs, bringing them value and increasing their satisfaction.

Within Asia Operations, the Cash team is responsible for the processing of cash remittances, FX/MM and FX/MM derivatives. In addition, the team is also in charge of cash management of secondary nostro accounts.

• The incumbent will be part of this exciting function and is responsible for: the processing and controls of the processes within the Cash function.
• Ensuring that the services delivered to the Azqore clients are most efficiently and productively performed

Responsibilities

Daily BAU

• Responsible for the processing of FX/MM and its derivative products, as well as the cash management of secondary nostro accounts and cash remittances
• Works closely with colleagues locally and abroad

Others

• Participates to Azqore Asia Operations projects
• Proactive drives and implements process enhancement and improvements
• Ensures training of new colleagues, where required

Core competencies

The Cash Back Office Senior Associate should develop around the following capabilities.

Client Service Oriented & Strong Stakeholder Management Skills :

• Leverage technical expertise to provide clients with quality processing and solutions
• Build and maintain a strong communication, channel with clients and stakeholders

Risk Awareness Skills

• Demonstrate a knowledge of the key risk areas of the functions and its relevant controls
• Ensure that the controls are performed according to the procedure
• Demonstrate strong escalation skills
• Ability to be part of the diagnostic process and implement solutions.

Technical Skills/ Product Knowledge

• Obtain an excellent knowledge of the system, S2i, as well as Azqore, including its vision, objectives and culture
• Strong end to end product knowledge for remittances, FX/MM, FX/MM Derivatives, such as various exotic option types, IRS, CCS, OIS and REPO)
• Demonstrate an in-depth front to back knowledge of the processing which he/she is responsible for

Change Mindset & Emphasis on Quality

• Ability to demonstrate a change mindset and challenge status quo
• Demonstrate a process excellence mindset and awareness to achieve cost target
• Be part of the culture of process excellence and quality focus

Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.

Smith+Nephew is seeking an Event Operations Specialist for our Singapore Academy to support the management of the facility, and coordination and execution of onsite Medical Education activities at Academy Singapore ensuring a consistent, outstanding customer experience. This role is an Academy ambassador and business partner to internal collaborators.

What will you be doing?

Event Support:

• Oversee and maintain the Singapore Academy calendar to ensure all activities are accurately scheduled and well-coordinated
• Collaboration and liaise with collaborators like Medical Education Programme Managers and Meeting Planning teams to ensure the success of events
• Provide on-site support for Medical Education events, including management of registration desk, digital signage and printed collateral at a given facility.
• Welcome guests and provide front-of-house assistance for all courses, creating a positive first impression and ensuring smooth event operation
• Manage onsite Smith+Nephew-branded materials and printed collateral supporting consistency in customer experience across all Academies.
• Monitor and update pantry inventory regularly to ensure all required items are stocked and available for events and day-to-day operations.
• Multimedia Coordination: Liaise with the Medical Education Program Manager and AV team to gather required multimedia content and updated on the media wall
• Ensure all facility multimedia players are loaded with the accurate content specific to each event.
• Collaborate with local vendors to be responsible for onsite cleaning and catering services.

Academy Operations Management:

• Maintain a safe, clean, and well-functioning training facility.
• Develop and implement maintenance schedules and protocols to ensure the Academy is safe, clean, and well-functioning.
• Conduct regular inspections of the Academy to identify and address any maintenance or safety issues.
• Coordinate repairs, upgrades, and maintenance tasks with relevant vendors and contractors.
• Ensure compliance with health and safety regulations and emergency protocols.
• Manage facility access and security systems to maintain a secure environment.
• Raise Purchase Orders (PO) and Purchase Requisitions (PR) to secure resources efficiently.
• Manage cross-charges for appropriate cost allocation across projects and departments.
• Collaborate with the Senior Manager of the Academy to ensure all service contracts are up-to-date, well-maintained, and aligned with organizational standards, proactively preventing any potential disruptions.
• Reconcile and submit payments for the Corporate Meeting Card, ensuring accuracy and adherence to company policies.
• Develop a system to gather feedback from attendees and internal teams regarding facility functionality and event support, using it to drive continuous improvement.
• Work with HSE to schedule staff training sessions on emergency protocols, such as evacuation procedures and first-aid response. Also, to maintain and periodically test emergency equipment (e.g., fire extinguishers, alarms) to ensure readiness.

Reporting and Compliance:

• Maintain accurate report for HCP related expenses.
• Adherence to S+N business conduct policies and procedures. Maintain the highest standards of ethics and compliance.

Others:

• In addition to the above, employees are required to carry out any reasonable request to perform other duties as may be reasonably required within the scope of the job title and to work safely at all times with due regard for health, safety and environmental protection. Stay current, and often ahead of the curve, on event planning, design, and production trends, proactively identifying and solving operational challenges.
• To always act in a responsible manner to avoid risk to self or to the company and align with the workplace safety and health and security policy.
• Any other duties involved within the role and/or the tasks as assigned from time to time.
• Prepared to work flexible hours & weekends during meded courses.

What will you need to be successful?

Success in the role will require a combination of technical knowledge, soft skills, and a deep understanding of both the business and service-providing sides of an organization. Successful candidates would need the following:

• Bachelor’s degree or equivalent experience.
• 2-3 years of experience in event planning or customer facing role.
• Experience with Microsoft office applications (word, excel, PowerPoint).
• Highly organized, strong attention to detail, and able to prioritize multiple tasks.
• Strong interpersonal and communication skills.
• Flexible “can do” attitude, adaptable to change.
• Technology aptitude.

About Us

DFI Retail Group is a leading pan-Asian retailer that touches almost every aspect of people’s lives. The group operates in 13 countries and territories, with over 10,700 outlets and employ some 218,000 team members. The Group had total annual revenue in 2022 exceeding US$27 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains.

DFI Retail Group is a member of the Jardine Matheson Group.

Kickstart Your Career with DFI Retail Group as a Store Operations Trainee!

Are you passionate about retail and looking to grow your career with one of the region’s leading retail groups? No experience? No problem! We’re looking for enthusiastic and motivated individuals to join our Trainee Program.

Why Join Us?

• Learn and Grow: Hands-on training and mentorship to develop your skills and kickstart your career.
• Career Progression: A clear pathway to leadership roles in store operations.
• Competitive Benefits: Attractive salary package, staff discounts, and performance bonuses.
• Supportive Environment: Join a dynamic and friendly team dedicated to your success.

In this role, you will learn;

• Store Operations: Opening and closing the store, managing assortments, overseeing inventory, manage department sales and profitability to meet budgetary goals
• Staff Management: Rostering staff, planning labour, and training team members.
• Cost and Inventory Management: Monitoring and managing store operating costs, inventory and shrinkage.
• Merchandising: Executing and maintaining merchandise display benchmarks.
• Safety Compliance: Ensuring all work safety and food safety processes are followed.
• Customer Interaction: Handling customer feedback and ensuring satisfaction.
• Compliance: Ensure compliance with all operational, food safety, hygiene, and health and safety guidelines
• Administrative Duties: Overseeing store administration tasks

About You

• NITEC/Diploma in Retail Management, Business Admin, Sales & Marketing or equivalent
• Comfortable working on a 6 days’ work week schedule with rotating shifts (including weekends and public holidays)
• Willing to stand for long hours and enjoy interacting with customers
• Able to carry 10-15 kg products
• Relevant exposure in the Retail/F&B industry will be an added advantage

Working Locations : Islandwide in Singapore

Follow us on Telegram: DFI Retail Group SG Careers!

About the Company

RushOwl develops an AI-driven Mobility-as-a-Service(MaaS) platform for public transportation and logistics players, but we are looking to create our own digitized transportation network as well!

We are on a mission to create a digitized transportation ecosystem where personalized transportation can be unlocked for the people, by the people within our RushOwl suite of products, ranging from direct B2C ride-sharing services to B2B Corporate Mobility Schemes. Our team spanning 3 countries (Singapore, Indonesia, and India) operates in an open, fast-paced environment where every team member is recognized for their skills and accomplishments, rather than their designations.

About the Role

As an Operations Assistant your primary goal is to support Singapore Operations and the delivery of RushOwl’s Transportation Solutions.

You’re the behind-the-scenes hero who is always seeking to make things efficient & convenient for others. You thrive in a fast-paced work setting and are open to communicating with all stakeholders across our passenger-driver ecosystem.

You are confident in building and maintaining a brand that our passengers trust and love. You have strong evidence of strong leadership and task management skills.

So what does a typical workweek look like for you?

• Assist in Resource Deployment to ensure trip fulfillment is met.
• Participate in managing vehicle stakeholders to make sure satisfactory services are provided.
• Conduct detailed transportation analysis, with the consideration of trip service levels, constraints/time windows.
• Assist in Parents Management for school trips as well as bus attendants.
• Prepare reports, presentations, and correspondence for each respective task
• Maintain and organize documentation, files, and records.
• Monitor and track deadlines, ensuring timely completion of projects and reports.
• Assist in tracking and managing deployments, routes, and logistics.
• Coordinate with drivers, dispatch teams, and vendors to ensure efficient operations.
• Act as the first point of contact for internal and external inquiries related to School & B2B operations.
• Draft and distribute memos, emails, and notices to different stakeholders such as parents etc.
• Handle day-to-day operational issues promptly and escalate critical matters to the Operations Manager.
• Proactively identify areas for improvement in processes and propose solutions.

Our Ideal Candidate

We’d love to chat with you if you meet the following criteria:

Personality

• Independent, Data-Driven & Self-Starter: You will need to coordinate multiple projects concurrently, completing your tasks dutifully with minimal supervision time efficiently.
• Open and Articulate: You will need to provide live, sincere feedback to the management team.
• Humble and Receptive: You will need to be receptive to feedback and be able to learn from the points given.
• Creative Thinker: You are an out-of-box thinker, who is able to find creative solutions for issues.

Skillset

• Strong Communication and Presentation Skills: You will need to communicate clearly and effectively with our team.

Education Requirements

• Tertiary Education

How do we take care of you?

• Mentorship, Training, and Regular Feedback(s)
• Your insights and suggestions will be heard (be it a small iteration or an entire business flow)
• Productivity and Tech Goodies (Equipment and Peripherals Provided)
• Paid Leaves
• Fully-Stock Pantry (Tell us what you’d like and we’ll stock up for you too!)

Other Important Information

• This is a Full-Time Role, applicable to those in Singapore.
• You will report directly to the Operations Manager of RushOwl.

• Be the direct focal point and direct link with customers on all customer issues (Be the Voice of Customer
• Provide strong leadership in customer related issues
• Oversee the Operation and Customer Service function of the Company
• Ensure smooth coordination between the Operation & Customer Service team for on time delivery
• Responsible for service and product quality assessment including attending to customer's feedback/ service complaints to determine any critical service failure point.
• Maintain a high degree of account management and control
• Maintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality, timely delivery, and support.
• Other responsibilities that may be delegated or stipulated by Management.

Requirements:

• At least a diploma or degree in any field
• Operational ability in a diverse environment
• Exceptional customer-facing skills
• Readiness to demonstrate a proactive attitude.
• Excellent verbal and written communication skills.
• Working experience of more than 3 years with managerial or supervisory experience

Key Responsibilities:

· Oversee and manage IT operations to support corporate and research functions.

· Manage IT infrastructure, including networks switches, firewalls, on-prem and cloud based servers and workstations, storage devices, and High Performance Computing cluster.

· Monitor and maintain cybersecurity posture. Ensure cybersecurity controls are implemented and maintained, identifying risks and recommending appropriate solutions. Conducted cybersecurity awareness training for staff.

· Provide support for all IT infrastructure to ensure smooth IT operations.

· Plan and implement IT projects.

· Manage vendor relationships, negotiating hardware/software contracts, and ensuring timely delivery of IT services and solutions.

· Other duties as assigned by supervisor.

Qualifications & Experience:

· Degree in Computer Science/Information Technology or equivalent.

· Min 8 years in IT infrastructure operations, with at least 2 years in a management or supervisory role.

· CISSP, CISA,CISM, PMP and MCSE certifications will be of added advantage

· Proven experience in managing vendors and stakeholders, ensuring effective IT service delivery.

· Strong communication skills with the ability to present and explain technical solutions clearly to both internal and external stakeholders.

· Excellent problem-solving skills and the ability to think critically under pressure.

· Self-starter with a proven track record to adapt and evolve with change.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job description

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

Additional job description

The Go-to-Market Operations (GTM) team ensures that Google's complex and ever-evolving ads business runs smoothly. We are instrumental in setting the go-to-market strategy and guiding flawless execution and operations against the strategy. We stay focused on aligning the highest-level company priorities with strong day-to-day operations, while also helping to evolve early stage ideas into future-growth initiatives. We have teams embedded in each of the major Ads business areas, and global teams that work across the business areas. Team members are analytical and strategic with a pragmatic sense of how to get things done.

This individual contributor role sits within the Product Go-to-Market team, tasked with accelerating and defending large customer revenue growth across the region via the development and adoption of products, tools and program best practices. Our team is looking for a highly motivated, top performing individual to lead the APAC 3P partner go-to-market strategy for Google’s Marketing Mix Model (MMM), Meridian, and Google Analytics. This role will be charged with building and cultivating the 3P partner ecosystem, including leading regional certification, funding program governance, enablement needs and market-to-product feedback loops. This role will also serve as the senior specialist and thought leader on product partner strategy across agencies, independent and specialized services organizations and be responsible for leading regional thought leadership.

Qualifications

Job responsibilities

• Build the Google Next Gen Marketing Mix Modeling (MMM) 3P ecosystem, including, but not limited to certifying APAC-based partners, overseeing funding deployment and partnering with data science and MMM specialist teams to maintain services quality and upskilling.
• Develop and lead regional GTM initiatives on Google Analytics and Next Gen MMM that help partners grow their practice and product portfolio through scaled solutions and services.
• Create internal awareness of partner network servicing Google Analytics & MMM, joint solutions offerings, and capabilities with relevant regional and in-country sales leads; support the integration of the latter into customer services and program deployment.
• Support Google partner sales teams on advocating for Google Analytics and Next Gen MMM solutions value proposition inside the partner organizations. Drive thought leadership on Next Gen MMM and Google Analytics externally.
• Establish and maintain partner-to-product feedback loops to ensure partner input into product roadmaps, use cases and the development of technical and GTM enablement.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 6 years of experience with an advanced degree.

Preferred qualifications

• MBA.
• Extensive knowledge in partner customer lifecycle, commercial offerings and have experience managing services partnerships.
• Experience working with and influencing senior sales executives and a broad range of internal stakeholders from sales, marketing through to integrations and data science teams.
• Exceptional leadership presence and communication skills, with the ability to quickly absorb technical concepts and effectively communicate them to a non-technical audience.
• Track record of designing and leading complex cross-functional work programs and go-to-market strategies.

Fabrica AI is reinventing how robots are developed. Currently novel robots take 5-20 years. We are building a design automation platform to bring it down to a month, and have already demonstrated significant progress by developing tile grouting robots in record time. Robotics simulation and reinforcement learning has been advancing a lot making it 1000x cheaper to train robots compared to 5 years ago, and as Jensen Huang said at Nvidia GTC 2024, "the ChatGPT moment for robotics may be just around the corner." A couple other companies are building on the same paradigm shift but we are the only ones using it to automate hardware design, not just software.

Building robots and a design automation platform together brings great synergy - the platform helps us develop robots faster than anyone else and the robots allow us to gather data and do experiments at scale. Data gathering can be done through partnerships with other robotics companies, but doing experiments is crucial for grounding the platform in reality and ensuring its usefulness. The grouting robots are already deploying daily at construction sites and bringing value to clients. We are currently negotiating sales worth around 500k USD. With manufacturing cost multiple times lower than companies using a traditional robotic arm, our robots have an ROI in weeks. Our robot is also small and simple to use, operating from a single button without the need to upload floorplans or do any complex setup. Soon we would be expanding into other simple and valuable robots for the construction industry.

We’ve raised over 2.5m USD from Hoxton Ventures, Credo Ventures, our Professor from Cambridge University, Woh Hup, and the owner of BHCC (listed construction company). We’ve 2500sqft of space in Singapore where we have over 20 team members, and 1200sqft of space in Czechia where we have our software team.

Jakub Suchanek (CEO) has an engineering degree from the University of Cambridge and experience working on self-driving cars at Wayve and machine learning at Granta Innovation and Wacker. He is a worldwide winner of NASA SpaceApps and has won bronze medals in International Olympiads in Informatics and Physics.

Ronald Luc (CTO) earned a degree in Math and Computer Science from Masaryk University, where he was a teaching assistant, and supervised several deep learning theses. He has years of industry experience in both machine learning and self driving cars. With Jakub he won TechFest Munich, one of the EU’s top hackathons; and represented Czechia at the International Olympiad in Informatics.

Keefe Wayne Teo (COO & CFO), a University of Cambridge engineering graduate, served as president of Hackbridge.io, promoting entrepreneurship in tech. He has 100+ citations in research journals and four papers on sustainable energy. He previously worked at Entrepreneur First and has business development experience from other companies.

Website: https://www.fabrica.ai/ (and various press releases, awards, etc.)
Latest Grouting Robot Demo: https://www.youtube.com/watch?v=AVWjmaMuYM0

Fabricator videos

https://www.youtube.com/watch?v=4aoQ4QaEOPQ

https://www.youtube.com/watch?v=xnENP7zWzEM

https://youtu.be/qXpkFeEidac

https://www.youtube.com/watch?v=5SBiEBLMQ9k

Your internship would revolve around bringing our robot to market. You may be remunerated with a combination of salary and share options. It is possible to combine this with our technical internships for a more “hybrid” role. This internship requires a reasonable amount of technical understanding/engineering interest.

1. Assisting with the recruitment process, including posting job openings, reviewing resumes, and conducting initial candidate screenings.
2. Coordinating and scheduling interviews with job applicants and hiring managers.
3. Assisting in onboarding new employees, including paperwork and orientation.
4. Maintaining and updating employee records and databases.
5. Assisting with HR-related communications, such as preparing HR documents and announcements.
6. Supporting HR team with various administrative tasks.
7. Assisting in the development and implementation of HR policies and procedures.
8. Conducting research on HR trends and best practices.
9. Assisting in organizing HR-related training and development programs.
10. Participating in special HR projects and initiatives as assigned.
11. Scheduling and joining meetings with prospective clients, investors, and partners
12. Market research for expansion overseas
13. Accounting and purchasing
14. Scouting for new opportunities, writing proposals for them, and pushing fabrica out there
15. Visiting industry trial sites, giving appropriate feedback to product development team
16. Speaking to industry players, ground workers, understanding the process of tile grouting to help us shape our solution, especially from an operational point of view
17. Connecting manufacturers and our product team to build and iterate on our prototype, creating new avenues for manufacturing at scale, manufacturing for reliability
18. Website and other marketing/public relations management
19. Any other operational duties

A great candidate would possess the following:

• Value the direct impact on the product and proximity to clients at a startup and the growth potential of a startup
• Willing to work without a very well defined job scope and willing to adapt to changes week on week
• Ability to think of metrics to measure progress and deciding based on back of the envelope calculations
• Keenness to do more than is expected, impact driven
• Growth mindset driven

Our development process is very iterative and agile. Thus, there would not be a concrete plan more than 2 weeks ahead and your role/tasks is/are likely to evolve over time. Besides, a lot of testing has to be done on a construction site. If you like this process, you’d be a good fit for us. You would thus play a significant part in deciding how your work would contribute to our overall goals.

Head of Data Analytics & Operations

Affle is a global technology company with a proprietary consumer intelligence platform that drives consumer engagement, acquisition, and transactions through targeted Mobile Advertising. We are looking for a strategic and results-driven Head of Data Analytics & Operations to lead our YouAppi platform’s data analysis, operations, and business intelligence initiatives. This key leadership role will be responsible for optimizing global operations, improving workflows, enhancing team collaboration, and leveraging data to inform critical business decisions. The role will involve close collaboration with senior leadership across both the EU and APAC regions.

Key Responsibilities:

1. Operational Strategy & Execution

• Partner with the COO and SVP of Product Performance to design and implement operational workflows, streamline business processes, and improve performance across global and regional operations.
• Work alongside the VP of Operations to ensure alignment of operational workflows across the APAC region, optimizing efficiency and aligning regional priorities with company goals.
• Develop and execute strategies to enhance operational efficiency, resource allocation, and project delivery through data-driven insights.
• Continuously refine operational processes to ensure they are scalable, efficient, and aligned with both global and regional objectives.

2. Strategic Data Analysis & Business Intelligence

• Lead the creation and execution of strategic data analysis initiatives, providing actionable insights to optimize operations, programmatic campaign management, and product delivery.
• Drive the adoption of business intelligence tools and processes to enhance decision-making across the organization.
• Deliver regular reports and dashboards on key performance indicators (KPIs), guiding operational and strategic decisions for senior leadership.
• Collaborate with product and analytics teams to stay on top of market trends, competitive performance, and industry innovations.

3. Team Management & Leadership

• Lead and mentor a diverse, cross-functional team of operations and analytics professionals, fostering a culture of collaboration, innovation, and accountability.
• Ensure team members in both Europe and APAC are aligned with the company’s strategic objectives and have access to the tools, training, and resources they need to succeed.
• Oversee talent development and performance management, ensuring high-performing, engaged teams.
• Promote continuous learning and professional growth within the team, encouraging cross-regional collaboration.

4. Cross-Functional Collaboration

• Work closely with senior management to implement global operational workflows, ensuring consistent practices and standards across all regions.
• Collaborate with teams globally to implement and synchronize operational workflows, ensuring seamless communication and effective coordination across regions.
• Develop strategies to improve communication between global offices, ensuring alignment of goals and transparency in operations.

5. Continuous Improvement & Innovation

• Foster a culture of continuous improvement by optimizing workflows, increasing productivity, and enhancing the client experience.
• Identify and implement new tools, processes, and technologies that can improve both global and regional performance.
• Regularly assess operational efficiency and client satisfaction metrics, proposing data-driven strategies for improvement based on insights and feedback.

Affe International Pte Ltd (“Affle”) has a Data Protection Policy for Job Applicants (Singapore) that sets out the basis upon which Affle may collect, use, disclose or otherwise process your personal data in accordance with the Personal Data Protection Act (“PDPA”). To find out more, read our updated privacy policy

By submitting your Job Application, you are granting your consent to the processing of that information in accordance with Affle Data Protection Policy.

Affe International Pte Ltd (“Affle”) has a Data Protection Policy for Job Applicants (Singapore) that sets out the basis upon which Affle may collect, use, disclose or otherwise process your personal data in accordance with the Personal Data Protection Act (“PDPA”). To find out more, read our updated privacy policy

By submitting your Job Application, you are granting your consent to the processing of that information in accordance with Affle Data Protection Policy.

Product area

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Job description

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Qualifications

Job responsibilities

• Contribute to efforts/projects in the deployment, maintenance, and support of current and new data center infrastructure.
• Participate in troubleshooting and resolve critical technical issues.
• Test and troubleshoot new server and network hardware components and designs.
• Install and maintain switches, routers, and other networking gear.
• Configure and troubleshoot Linux OS-related issues.

Minimum qualifications

• Bachelor's degree or equivalent practical experience
• Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware
• Experience with networking protocols
• Experience with performing component-level repairs on IT equipment
• Ability to lift/move equipment and ability to exert yourself physically over extended periods of time

Preferred qualifications

• 3 years of experience working within a data center or network operation center environment.
• Experience in maintenance of server systems.
• Experience with troubleshooting hardware and network issues using Linux tools.
• Knowledge of Networking, including topology and protocol understanding.
• Excellent communication skills.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Description

The Executive provides operational support for the Radio's traffic news thru insertion by managing the Zetta playlist. This role involves closely monitoring a WhatsApp group chat to ensure traffic updates triggers are implemented and executed across radio stations as per instructions in the required time manner.

The role requires continuous monitoring of the designated WhatsApp group chat and to remain vigilant with any activation and follow up promptly. Attention to detail is essential to ensure the correct files (audio clips) are selected and played accurately according to the activation message received in the group chat. The ability to follow instructions and communicate effectively with stakeholders is essential.

Responsibilities

• Monitor the ICA WhatsApp group chat for any activation and message version updates
• Ensure meticulous execution of the correct message version
• Insert the designated message version every 30 minutes for the specified duration
• Manage station-specific content versions without cross-sharing between stations
• Provide clear and relevant information to the next shift staff and the Team Leader during handovers
• Comply with workplace safety and cybersecurity policies while performing duties

• Diploma holder
• Ability to understand and execute Standard Operating Procedures (SOPs) effectively
• No prior experience required; training will be provided
• Willingness to work rotating shifts, including weekends and public holidays
• Proficiency in English with strong verbal and written communication skills. Knowledge of Chinese, Malay, or Tamil is an added advantage

Overview
Lead community care team operations in assigned area to improve health and anchor care in the community.

Job Responsibilities

1) Support community care team operations in an assigned area to support the residents in leading a healthy lifestyle including the following community operations.

• Transition care programme
• Community Health Posts

2) Engage community partners in the assigned area to collaborate in taking care of the health of the residents and coordinate community operations.

3) Support in operations planning in assigned area.

• Ops data analysis and monitor workload.
• Monitor the performance of ops KPIs.

4) Support in improving community operations to enhance care and residents experience.

• Pilot new programmes and processes.
• Evaluate the use of technology to ease workflow improvement.
• Evaluate success of pilot programs for future action.

5) Support in the overall Patient Experience efforts to improve residents experience and quality of care.

• Manage feedback from all sources and work closely with stakeholders in the investigation and service recovery process to ensure residents’ concerns are addressed.
• Evaluate feedback and work with various stakeholders to identify potential service gaps.

6) Any other duties.

Requirements

• Bachelor Degree
• With relevant experience in healthcare, operations related and/or customer service environment
• Minimum 2 years of experience
• Writing skill
• Communication skill
• Interpersonal skill
• Strong sense of responsibility and ability to manage complaints and feedback

VP OF OPERATIONS (FULL TIME)

Award-winning medical device startup (GyroGear.co) has a single opening for an experienced VP for Operations at our Singapore office. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

The VP of Operations will be responsible for ensuring the organization runs efficiently, on schedule, and with integrity. You will take charge of aligning strategy with execution, keeping the team on target and on time, and driving operational excellence across all functions. The ultimate objective is to deliver a commercially successful GyroGlove within the coming year.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

• BBC One Show Intro (Apr 2018) - https://vimeo.com/269487349/fc7ef6c621
• User evaluation with patient (Mar 2019) - https://vimeo.com/330355695/30e5070965
• Reuters AI Summit cover (Jun 2019) - https://vimeo.com/342811081

RESPONSIBILITIES:

We are seeking a VP of Operations who will take full ownership of the company’s operational backbone and ensure alignment across teams. Responsibilities include, but are not limited to:

1. Strategic Operational Leadership

• Develop and execute operational strategies aligned with GyroGear’s goals, ensuring smooth, efficient, and scalable operations.
• Optimize day-to-day processes to meet timelines, mitigate risks, and ensure regulatory compliance.
• Monitor performance metrics and adjust workflows to keep operations on target and on time.

2. Building and Managing High-Performing Teams

• Hire, train, and lead a top-tier operations team, empowering them to excel in their roles.
• Foster a collaborative, results-driven environment, promoting accountability, integrity, and continuous improvement.
• Provide mentorship to team members, ensuring they grow professionally while meeting company objectives.

3. Project and Process Management

• Oversee cross-functional projects, ensuring flawless execution and alignment with overall business goals.
• Streamline workflows, standardize processes, and implement best practices for maximum efficiency.
• Monitor project milestones to guarantee deliverables remain on time and within scope.

4. Financial and Resource Management

• Manage the operational budget, ensuring cost-effectiveness while maintaining quality standards.
• Analyze data to identify trends, forecast needs, and allocate resources strategically.
• Balance operational growth with financial responsibility.

5. Supply Chain and Quality Assurance

• Oversee end-to-end supply chain operations, including procurement, inventory, and distribution.
• Build and maintain strong relationships with suppliers and key stakeholders to ensure seamless production and delivery.
• Champion unwavering quality standards, ensuring robust quality control measures and compliance with healthcare regulations.

6. Stakeholder and Executive Collaboration

• Serve as the operations advocate in executive leadership meetings, ensuring alignment with strategic goals.
• Act as a liaison between teams, ensuring clear communication and synchronization across all departments.
• Represent GyroGear’s operations function externally when engaging with partners, suppliers, and stakeholders.

QUALIFICATIONS:

• A Bachelor's degree in Business Administration, Operations Management, Engineering, or a similar field (MBA preferred).
• Minimum 10 years of experience in operations management, with at least 5 years in a senior leadership role.
• Proven track record scaling operations in a fast-growing healthcare or technology company (engineering background preferred).
• Demonstrated ability to organize, prioritize, and lead teams to deliver results with efficiency and integrity.
• Exceptional problem-solving, decision-making, and analytical abilities to drive operational improvements.
• Strong expertise in supply chain management, quality assurance, and project execution.
• Superior communication and interpersonal skills to work effectively across internal and external stakeholders.
• Proficiency in process improvement methodologies such as Lean or Six Sigma (a plus)
• Familiarity with healthcare regulations and standards (ISO 13485, FDA, CE Mark advantageous)
• A hands-on leader with the passion and resilience to thrive in a fast-paced, dynamic environment

The Sales Operations Manager include pre-case coordination, new business submissions, and policy support for Sales Consultants. The role demands case management experience with HNW clients, strong organizational skills, knowledge of underwriting requirements.

YOUR NEW JOB

• Provide sales & post-sales policy support to Sales Consultants.
• Prepare highlights, quotes, and insurer illustrations for Sales Consultants’ meetings.
• Ensure compliance with internal processes and proper documentation in the CRM.
• Coordinate pre-case tasks, including medical bookings, KYC documentation, and insurer applications.
• Manage new business submissions and collaborate with Sales Consultants until policy inception.
• Oversee monthly reporting to the bank.
• Address inquiries from internal and external stakeholders promptly.
• Perform occasional ad-hoc tasks within the Sales Operations Department as assigned.

WHAT IS NEEDED FROM YOU

• Minimum 3 years of case management experience with HNW clients.
• Strong knowledge of insurers’ underwriting requirements for efficient case submissions.
• Proficient in using different software/apps to generate insurer illustrations.
• Technical expertise and functional skills to perform at a high level.
• Strong interpersonal skills for engaging with internal and external stakeholders.
• Ability to meet tight deadlines and handle multiple tasks efficiently.
• Highly organized and proactive in managing cases and daily tasks.
• Meticulous, with a strong focus on accuracy and precision.
• Adaptable to change and able to manage uncertainties effectively.
• Excellent verbal and written communication skills.
• Proficient in written & spoken Chinese for effective external communication with clients & internal stakeholders

WHAT WILL MAKE YOU STAND OUT

• Experience in the insurance broking or insurance industry.
• Knowledge of the Singapore financial services market and UHNW needs
• Experience in the Private Banking Industry

Job Description & Requirements

1. Strategic Planning and Execution**

- Develop and implement operational strategies aligned with the organization's goals.

- Collaborate with senior leadership to set long-term objectives and operational plans.

- Monitor and adjust strategies to adapt to market trends or business challenges.

2. Operational Oversight

- Supervise day-to-day operations across departments or teams.

- Ensure processes are streamlined and efficient.

- Oversee resource allocation (staff, budget, equipment) to maximize productivity.

3. Team Leadership

- Lead and motivate department managers and staff.

- Foster a collaborative work environment.

- Establish performance standards and conduct performance evaluations.

4. Process Improvement

- Analyze workflows and identify areas for improvement.

- Implement new systems or tools to enhance operational efficiency.

- Monitor and report on the effectiveness of changes made.

5. Financial Management

- Develop and manage operational budgets.

- Track expenses and ensure cost-effectiveness.

- Oversee financial forecasting and reporting related to operations.

6. Compliance and Risk Management

- Ensure all operations comply with legal and regulatory requirements.

- Identify and mitigate operational risks.

- Establish and monitor policies and procedures to maintain standards.

7. Performance Monitoring

- Set and monitor Key Performance Indicators (KPIs) to track operational success.

- Prepare and present performance reports to stakeholders.

- Use data analytics to make informed decisions.

8. Stakeholder Coordination

- Serve as a liaison between departments and senior management.

- Maintain strong relationships with external partners, suppliers, and customers.

- Address and resolve operational challenges effectively.

9. Innovation and Technology Integration

- Evaluate and adopt new technologies to improve processes.

- Drive digital transformation initiatives within operations.

- Stay updated on industry trends and innovations.

10. Crisis Management

- Develop contingency plans for operational disruptions.

- Lead the organization’s response during emergencies.

- Ensure business continuity planning is in place.

This role demands strong leadership, analytical thinking, and decision-making skills, along with the ability to balance strategic priorities with operational execution.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

DxD Hub QA/Lab Operations Team is seeking candidate to join the team to build capabilities needed for lab operation in medical device organization.

You will join the QA and Lab Operations team to implement QMS requirement and laboratory safety protocols in the management of equipment, facilities and inventory within the product development laboratory.

You will be trained in the following areas:

Competency in ISO 13485:2016

• Understanding concept of ISO 13485:2016 standard and the impact of the requirements on lab operations.
• Management of Change.
• Management of deviation and nonconformity.
• CAPA and root cause analysis.

Workplace Safety, Health and Environment

• Application of safe work procedures in work activities.
• Workplace safety incident investigation.
• Proper classification, handling, storage and disposal of lab chemicals including toxic, corrosive, flammable chemicals.
• Proper handling, storage and disposal of biological materials.
• Emergency response.

Facility Management

• Regulatory requirement for lab operations.
• Regulatory guideline for waste management.

Equipment Maintenance

• Understand the purpose of equipment calibration.
• Understand concept of accuracy and tolerance in calibration results.

Equipment Qualification

• Understand the principles of equipment qualification.
• Writing qualification protocol and report.
• Execute basic installation and operations qualification protocols.

You will support the QA and lab operations team in the following:

• Receiving and inspection of material and equipment.
• Equipment qualification: develop qualification protocol/report, plan for qualification activities.
• Support in maintenance of lab facility compliant to ISO 13485 and regulatory requirement.
• Review/drafting of SOP.
• Participate in audit.
• Record NCR and conduct CAPA process.
• Participate in lab improvement project.
• Cross division activities on adhoc basis.

Job Requirements

• Bachelor of Science or Engineering with knowledge in engineering science.
• Working knowledge in Microsoft office.
• Good communication and presentation skill.
• Individual who is highly motivated, results driven and well organized.
• Possess intellectual agility and a strong team player.
• Applicants with no experience may apply.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.