Established in 2011 in a joint effort by the Maritime and Port Authority (MPA), the Agency for Science, Technology and Research (A*STAR) and the Singapore Economic Development Board (EDB), SMI develops strategies and programmes to achieve its mission with key focus areas in sectors such as port, shipping and maritime services. SMI charts the maritime research strategy and promotes greater industry-academia R&D collaborations to be undertaken in Singapore.

Role and Responsibilities

We are seeking for a Manager/Assistant Manager, to be part of our R&D team, to strive towards our Mission in establishing Singapore as a leading global maritime research centre of excellence in Next Generation Port, Smart Shipping, and Green Technologies.

You will support the Deputy Executive Director and work with a team of R&D managers to strengthen R&D collaborations between our maritime industry and academia partners.

The key responsibilities will include:

Strategy Planning

· Map out latest developments and carry out gap analyses in science and technologies relevant to maritime domain, and identify new emerging areas for Singapore’s maritime strategic interests;

· Develop strategies, initiatives and programmes for the translation, deployment, commercialisation, and internationalisation of maritime R&D through engaging government agencies, Institutes of Higher Learning (IHLs), Research Institutes (RIs), maritime companies and other relevant stakeholders

Initiatives and Programmes

· Plan and implement R&D programs and initiatives;

· Evaluate R&D proposals submitted or led by IHLs/RIs;

· Oversee and manage performances of maritime Centres of Excellence and Programme Partners;

· Manage awarded projects and budgets, including variations to budget/ project duration/ project-lead, collation of reports, and review of completed projects.

Engagement

· Engage potential overseas IHLs/RIs to identify synergies, coordinate maritime R&D collaborations, and facilitate multilateral R&D engagements for impactful joint initiatives.

· Engage companies in the maritime industry to understand their technology and business needs, partnering with key stakeholders to showcase local R&D capabilities, and facilitating research opportunities by harmonizing industry needs with local R&D capabilities;

· Drive partnerships between the research ecosystem and industry, and to catalyse technology commercialisation, focusing on industry collaboration projects and translation platforms in the maritime domain

· Plan and organise engagement visits to project partners

Other Duties:

· Oversee R&D processes to ensure compliance with established funding policies and procedures;

· Manage internal R&D capability development and resourcing;

· Represent SMI in R&D matters, when required or any other ad hoc duties assigned.

Qualification and Experience

a. Background in Computer, science and engineering fields with 3 years of relevant working experience

b. Experience in R&D strategy formulation, technology fore-sighting / road mapping, technology translation, and/or good working knowledge of the R&D landscape in Singapore.

c. Experience with grant governance and administration e.g. funding guidelines or compliance requirements;

d. Strong interest in applied science and technology R&D and research community engagement

Skills

a. Proficient in Microsoft Office and grant management software (e.g. Oracle Netsuite);

b. Good analytical skills, with an ability to take a strategic perspective when formulating proposals and recommendations;

c. Excellent interpersonal, communication and presentation skills for effective engagement of senior stakeholders, partner agencies, IHLs/RIs and companies;

d. Proven planning and organisational abilities.

Be responsible for the preparation of corporate secretarial documents, maintenance and updating of statutory registers and secretarial records, attending board/board committee meetings, handling of client billing and payments and other ad-hoc duties, as and when required.

Key Responsibilities:

Portfolio Lead

We serve a broad spectrum of clients whose boards comprise successful business leaders and professionals. You will be given an opportunity to gain exposure to high level board discussions that will present you with many learning opportunities in the various industries that we serve.

• Deliver Customer Satisfaction
• Portfolio Management
• Providing guidance to the Executive Support

Board.Vision Project Advisory / Support

This is a digital board activity management software developed by Trusted Services to enable boards to go paperless and make decisions in an efficient manner, anytime and anywhere. We have a team who will provide training to new joiners.

• Advise on various aspects of the project development
• Provide and attend training / sales presentations
• Provide other support to the Product Owner, where required, to meet project deliverables

Executive Support

• Attend to assignments or queries proactively
• Atend and draft client's meeting minutes

Dynamic Adaptation:

Manage portfolio of companies with minimal supervision.

Qualification, Competencies/ Other Requirements

• Minimum 3 years of experience in corporate secretarial work.
• Diploma holder with related experience or degree holder or holder of a professional certificate in chartered secretary.
• Good understanding of regulatory and statutory requirements of the Singapore Companies Act.
• Ability to organise and prioritise work.
• Possess a flexible and proactive attitude.
• Good command of English is a key requirement.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

Job Description

We regret that only shortlisted candidates will be notified.

The School of Continuing and Lifelong Education (SCALE) was established to drive the expansion of NUS’ lifelong learning offerings in a concerted and strategic way that furthers our mission to be a leading global university, as well as fulfil our role as a public university of Singapore, shaping the future.

Through SCALE, working adults (i.e. professionals, Senior Executives and executives) who aspire to stay relevant and ahead of competition, companies looking to up-skill/re-skill their workforce, and even youths exploring quality tertiary education options, have access to NUS’ suite of innovative, world-class continuing and lifelong education offerings.

Drawing on unparalleled access to the multi-disciplinary expertise of 16 other NUS Faculties/Schools, SCALE offers youth, executive and professional development/education programmes, part-time and full-time degree programmes, as well as modular courses that may be taken singly or stacked towards certificates/diplomas/degrees that meet the lifelong learning needs of individuals. All programmes are designed and developed in consultation with the industry to ensure relevance and currency.

About the Role

To augment our manpower resources in the School, we are looking for a suitably qualified candidate to join our Lifelong Education & Training (LET) unit as Manager/Assistant Manager, Customer Experience.

Reporting to the Senior Associate Director (LET), the incumbent shall play an important role in ensuring a positive and rewarding user experience for our customers, both online and in-person.

This role is offered on a 3-year renewable contract basis in the first instance, with the prospect of a regular open employment contract thereafter subject to satisfactory job performance during the first 3 years.

Remuneration is based on a 12-month salary structure, with an annual variable bonus which is subject to the incumbent’s performance and the University/School’s prevailing remuneration policies.

The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

Key Duties & Responsibilities:
• Collect and analyse customer feedback: Gather data from focus group discussions, stakeholder interviews, surveys, reviews, and support tickets to understand user needs, preferences, and pain points. Analyse data to inform design decisions.
• Develop customer journey maps: Create visual representations of customer interactions with our platforms (including website and application portal) to highlight pain points and opportunities.
• Monitor customer experience metrics: Track key performance indicators such as NPS, CSAT, and churn rate to measure customer satisfaction.
• Collaborate with cross-functional teams: Work with product, marketing, and support teams to implement solutions based on customer insights. Be the internal advocate for our users and learners.
• Conduct usability testing: Test new features and updates to ensure they meet customer needs and expectations.
• Provide actionable insights: Present findings and recommendations to stakeholders to drive product and service improvements.

Requirements:

Academic & Professional Certification
• At least a good bachelor’s degree in any discipline from a reputable university
• Strong English language proficiency
• IT savvy and proficient in MS Office and other commonly used applications (for example, content management systems, customer relations management systems)

Experience & Attributes:
• At least 3+ years of experience in customer experience, or a related field.
• Customer-centric mindset.
• Strong data analysis and visualisation skills, and problem-solving skills.
• Proficiency in customer journey mapping, survey, and interview design.
• Strong communication, collaboration, and presentation skills. Ability to present data and subsequent design recommendations effectively.
• Strong team player, able to work collaboratively with internal and external stakeholders to achieve desired outcomes

To expedite application processing, a copy of academic certificates and transcripts from GCE O-level onwards should be uploaded via the NUS Career Portal. Salary expectations, if quoted, should be on a 12-month guaranteed basis; do not include variable components like performance bonuses, incentives & allowances.

Job Description

· Matters related to donations, e.g. obtain information from donors / team members, data entry of donor particulars, and issuance of tax deduction receipts / thank you letters to donors.

· Matters related to grants / project funding applications and monitoring, e.g. monitoring of usage and balance, regular updates and providing information to team members and donors.

· Matters related to bank accounts, e.g. reconciliation of bank statements, monitor of cash flow and movements, change of bank signatories.

· Matters related to Board and regulators, e.g. collecting signatures for Board resolutions, updating of Charity Portal, etc.

· Maintain proper filing of finance and admin records e.g. stock of groceries / vouchers and donations to facilitate year-end audit process. Assist with internal and external audits.

· Provide secretarial support for general corporate admin work such as applications for staff training, centre equipment, and other paperwork processes.

· Regularly review SOPs, work processes and templates, software and equipment, to ensure that they remain relevant and optimised to achieve the desired outcomes for the team and organisation.

· Guide and manage the Finance team members and outsource vendors.

· Other duties as assigned by the CEO.

Pre-Requisites and Personal Attributes

· Organised, detail-oriented, thorough, and meticulous.

· Able to work both in a team environment and independently, coordinate and liaise with multiple parties, ranging from individuals to large organisations.

· Able to work in a fast-paced environment and meet timelines.

· Self-motivated and goal-orientated.

Qualifications

· Degree in Accountancy, Finance or related business discipline.

· Professional qualification in CPA, ACCA or equivalent preferred.

Experience

· Minimum 4 years of experience in accounting and finance roles with at least 2 years in a managerial capacity.

· Experience in overseeing statutory audits, compliance reporting and working with both auditors.

· Prior experience in non-profit organisations, grant management and financial system implementation preferred but not a must.

Key Competencies

· Financial Management & reporting.

· Ability to prepare detailed and accurate financial statements, forecasts, and budgets, ensuring timely reporting.

· Familiar with Charities Accounting Standards.

A*STAR Infectious Diseases Labs (A*STAR IDL) is seeking a Laboratory Officer/ Technician (BSL-3 operations) to join us. The Laboratory Officer/ Technician will engage in day-to-day operations, housekeeping, maintenance of the high containment (BSL-3) and BSL-2 enhanced laboratories. This role will involve but is not limited to the following:

Job Responsibilities:

• Perform lab biohazard waste collection, sort, autoclave, and safe disposal.
• Liaise with biohazard waste contractor for scheduled disposal.
• Manage laboratory supplies, chemical and equipment inventory.
• Assist in coordination of the lab maintenance, calibration, repair of faulty and recertification of laboratory equipment.
• Coordinate with vendors and service providers to ensure timely delivery of lab supplies and stock checking.
• Track and manage personal protective equipment (PPE) inventory, perform regular checks, and replenish stock as needed.
• Maintain overall cleanliness and organization of the laboratories.
• Carry loads such as lab laundry and send for cleaning, drying and redistributing to storage cabinet.
• Perform ad-hoc duties as required to facilitate smooth and efficient operation of the lab.

Job Requirements:

• "N" Level/"O" Level/ITE/NITEC/Higher NITEC/Diploma.
• Minimum 2 years working experience in a BSL-2 laboratory setting.
• Experience in a high containment environment will be advantageous.
• Team player, proactive and possess good communication skills.
• Ability to work independently under minimal supervision.
• Wear PPE and don respirator to perform daily work.
• Knowledge of biohazard waste management and autoclaving procedures.
• Familiarity with research animal facility housekeeping.
• Attention to detail and strong organizational skills.
• Willing to learn and ability to follow strict safety protocols and guidelines

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Purpose:

Responsible for managing the tax affairs of the company and overseeing the Indonesian Tax team, ensuring compliance with all applicable tax laws and regulations, and optimizing the company's tax position to minimize tax liabilities.

Key Responsibilities:

• Develop and implement tax strategies that align with the company's overall business objectives.
• Provide advice and guidance on tax issues to other departments within the company.
• Manage the preparation and filing of all tax returns (e.g., corporate income tax, value-added tax, withholding tax) and related compliance activities for Singapore, overseeing these works for the rest of the affiliates; managing the team based in Indonesia.
• Ensure timely and accurate payment of all tax liabilities.
• Lead the request and management of the GTP for the Singapore entity.
• Monitor changes in tax laws and regulations and assess the impact on the company's tax position.
• Identify and evaluate tax planning opportunities to minimize the company's tax liabilities.
• Manage relationships with external tax advisors and authorities.
• Ensure compliance with transfer pricing regulations, coordinating the tasks across the group.
• Provide tax support for the company's mergers and acquisitions activities.
• Coordinate and manage tax audits and disputes.
• Maintain up-to-date knowledge of tax laws and regulations in all relevant jurisdictions.

Qualifications and Experience:

• Bachelor's degree in accounting, finance, or a related field.
• CPA, CMA, or similar certification preferred.
• 5-7 years of experience in tax management, preferably in a multinational company or a public accounting firm.
• Strong knowledge of tax laws and regulations in multiple jurisdictions.
• Experience with tax planning, compliance, and audit activities.
• Strong knowledge/experience of Indonesia tax practices will be an advantage.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Experience managing teams preferred.
• Proficiency in tax software and MS Office applications.

Our team at ATIPICO thrives on passion and love for excellence. We are a team of curious, detail oriented individuals, all coming from various backgrounds, sharing a common belief in the value of true hospitality. We approach all our customers with attention and a sensitive, personal touch.

We are looking for an organised individual to support the team in coordinating, and managing all aspects of operations and logistics arrangement for the company’s the day-to-day activities at the Atelier.

Oversee daily shop operations, including opening and closing procedures.

Assist in order management, ensuring customer orders are processed smoothly and accurately.

Maintain a pristine and aesthetically pleasing storefront.

Handle customer inquiries, feedback, and concerns with tact and efficiency.

Assist in preparation and schedule for deliveries, ensure timely and accurate delivery.

Organise and manage inventory levels to ensure adequate stock and prevent shortages.

Liaise with suppliers to purchase/rent/replenish necessary items required.

Prepare and maintain accurate records and documentation for all logistics activities.

Assist on any ad-hoc tasks/projects.

Requirements:

Passionate about delivering exceptional customer service with a positive, customer-focused attitude.

Excellent communication and interpersonal skills.

Excellent team-player with the ability to work independently.

Strong analytical, problem-solving, and decision-making skills.

Flexibility to work weekends, evenings, and holidays as needed.

Organised and pays attention to details.

• Provides advice and guidance to other employees
• Work autonomously while ensuring CEO expectations are readily met and exceeded.
• Defining, implementing and revising operational policies and guidelines for the organization
• Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs
• Liaising with departmental heads to develop financial plans and ensure company-wide compliance
• Developing and implementing human resources policies and Supporting strategic objectives
• Completing performance reviews in a prudent manner
• Delegating responsibilities to ensure staff members grow as capable participants
• Employing various initiatives to coach employees to optimize their capabilities.
• Ensuring compliance with laws and regulations
• Work closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and cause studies
• Driving the company’s operating capabilities to surpass customer satisfaction, retention and company goals
• Overseeing marketing initiatives and implementing better business practices.
• Spearheading strategies to steer the company’s future in a positive direction.
• Oversee daily operations, while controlling and managing inventory and logistics
• Ensuring daily operations run smoothly and as efficiently as possible
• Controlling company costs and introducing tactical initiatives to address theft and other losses.
• Monitoring invoices, money handling procedures, accounting and bank processes.
• Preparing timely and accurate financial performance reports.
• Must have extensive experience in managing accounts (Xiaohongshu, TikTok, and Instagram) on self-media platforms. Familiarity with platform rules and algorithms is essential.
• Ability to develop effective self-media strategies for clients in these industries.
• Strong team management and leadership abilities. Demonstrated experience in leading teams to work efficiently and achieve goals.
• Excellent communication and coordination skills, capable of maintaining strong relationships with clients, team members, and partners.
• Strong data analysis and interpretation skills. Ability to provide optimization recommendations and improvement measures based on data insights.
• Understanding local market trends and characteristics and providing strategic advice for the company's expansion.
• Proven ability to build teams and standard operating procedures (SOPs) from scratch.
• Capable of assembling an efficient self-media operations team.
• Good communication skills in English and Mandarin to liaise with our China HQ team.

• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
• Receive feedback and monitor the quality of services provided

• You will ensure production objectives are met within approved budget, schedules, and quality specifications
• You will develop improvements in production methods, standards and procedures to ensure effective use of resources
• You will deploy health and safety initiatives to support a zero incident culture
• You will foster a high-performing work team culture throughout the facility
• You will implement Continuous Improvement Framework tools
• You will develop and maintain a trained, quality-centered manufacturing workforce
• You will facilitate regular production meetings to review order progress and to resolve outstanding order issues to meet on-time shipment commitments

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Fujitsu is seeking an experienced IT Operations Manager (EUC) to oversee and manage our end-user computing environment. The ideal candidate will ensure the smooth operation of IT services, support end-user needs, and drive continuous improvement in our IT infrastructure.

Key Responsibilities:

• Asset Management: Oversee the tracking and management of IT assets, ensuring accurate inventory and lifecycle management.
• Automation: Identify opportunities for automation to improve efficiency and reduce manual tasks within IT operations.
• Support Services: Lead the IT support team to provide timely and effective support to end users, ensuring high levels of customer satisfaction.
• Project Management: Plan and execute IT projects, including system upgrades, new technology implementations, and process improvements.
• Vendor Management: Coordinate with external vendors for procurement, maintenance, and support of IT equipment and services.
• Compliance: Ensure compliance with IT policies, procedures, and regulatory requirements.
• Training and Development: Provide training and development opportunities for the IT support team to enhance their skills and knowledge.
• ITIL Practices: Implement and adhere to ITIL best practices for IT service management, ensuring consistent and efficient service delivery.

Qualifications:

• Education: Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Experience: Minimum of 5 years of experience in IT operations, with at least 2 years in a managerial role.
• Technical Skills: Proficiency in managing end-user computing environments, including hardware, software, and network systems.
• Leadership Skills: Strong leadership and team management skills, with the ability to motivate and guide a team.
• Problem-Solving: Excellent problem-solving skills and the ability to troubleshoot complex IT issues.
• Communication: Strong communication skills, with the ability to explain technical concepts to non-technical users.
• Certifications: Relevant certifications such as ITIL, CompTIA A+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.

Preferred Skills:

• Experience with asset management tools and practices.
• Knowledge of automation tools and techniques.

Senior Operations Executive (Customer Service)1 Year Contract

Responsibilities
The Senior Operations Executive (Customer Service) oversees and manages all aspects of customer support operations, including handling customer inquiries, processing orders, managing deliveries, and overseeing order management processes.

1.Customer’s enquiries

• Respond promptly and professionally to customer inquiries via phone, email, chat, and other communication channels, providing accurate information and resolving issues effectively.
• Communicate and follow-up with customers regarding order, delivery schedules and status.
• Manage enquiries such as stock availability.

2. Customer Relationship Management

• Coordinate the key accounts program in collaboration with the sales team, nurturing and managing customer relationships.

3. Order Processing

• Process customer orders accurately and efficiently, ensuring adherence to established protocols and timelines.
• Coordinate with the warehouse and logistics teams to prioritize and fulfil orders based on inventory availability and shipping requirements.
• Resolve order discrepancies or issues promptly and effectively, ensuring customer satisfaction.

4. Shipment Management

• Perform shipment coordination & documentation for exports and drop shipment orders with inter-companies and overseas customers.
• Make shipment arrangements based on the most cost effective and efficient logistics partners and routes.
• Provide with the necessary documents where required. (e.g. Certificate of Analysis / Compliance and end user license etc).

5. Compliance and Best Practices

• Review and update all relevant SOPs (new and/or existing) as assigned.
• Identify opportunities for process improvement and workflow optimization.
• Establish and maintain an efficient reporting system to minimize operational errors and promote cost-saving strategies, supporting a lean management approach.

6. Others

• Review and achieve agreed-upon KPIs.
• Perform other projects & duties as and when assigned.

Pre-requisites

• Degree holder in Business Administration, Supply Chain Management, or other Business related discipline
• 3-5 years of experience in customer service-related roles.
• Relevant experience in a trading & distribution environment.
• A hands-on person with experience in Order Processing and Shipping.
• Experience with Navision (ERP) will be an added advantage.
• Good proficiency in written and spoken English.
• Proficient in MS Office – Word, Excel, PowerPoint (V-Lookup, Pivot Table)
• Team player with the ability to work independently.
• Critical thinker with problem-solving skills and able to withstand pressure.

Responsibilities and Duties:

· Designated Person Ashore.

· Supervise and monitor all safety, quality and operational performance. The monitoring, visit, inspection, supervision and support to the vessels to correspond with the objectives and policies of the Company.

· Ensuring that the vessel is reporting timely in the electronic document safety module promptly and maintenance of the system. The responsible Superintendents carried out the required reviewed as necessary in the system.

· Ensuring that the electronic document system workflow stages are being attended and updated by the superintendents.

· Monitoring the Emerging Requirements such as Legislative, Industry recommended
best practices and service letters that will be available on the websites of Class, Flag,
OEM etc.

· Provide input for development, maintenance and improvement of all HSEMS including issuance of Ship Circulars in coordination with the Senior Marine Manager.

· Oil Major Vetting Inspection arrangement and coordinator.

· Identify trends from findings from vetting and other external inspections and initiate actions to avoid recurrence.

· Ensure that the ships have the necessary information to properly prepare for vetting and other inspections.

· Maintain good relationship and contact with Oil Majors Vetting Departments.

· Ensure that the fleet meets the vetting targets defined by commercial operator and the set target for TMSA is met.

· Ensure that incident investigation is carried out for all serious incidents and initiate actions to avoid recurrence.

· Supervise the follow up of incident analysis by the superintendents.

· Responsible for the HSEMS procedures and the continual updating of same.

· Provide support in evaluation and specification of navigational and communication equipment support the development of strategy for navigation procedures within HSEMS procedures.

· Participate and represent the group in external meetings, seminars and conferences.

· Monitor all vessels operational performance in co-operation with Commercial operation departments.

· Supervisor all loss prevention, experience feedback and reporting of causalities in co-operation with the QHSE Department.

· Ensure that all vessels are managed safely and in accordance with class rules and applicable laws, regulations, and standards.

· Visit and inspect vessel in his fleet, with special focus on problem vessels and vessels
that require special attention.

· Member of the Emergency Response Team in contingency.

Requirements:

· COC Class I or Degree holder with at least 5-year marine safety, operational experience (for fleet dry vessels) and additional vetting experience (for fleet tank vessels).

· ISM/ISO/ISPS Auditor qualification is an advantage.

· Willing to travel & sail with vessel for short voyages and evaluate problems and assist management.

· Familiar with international and local maritime regulations and requirements.

· Well versed in English & computer literate (i.e. MS Applications).

· Strong team player with good interpersonal skills.

· Good communication & leadership skill to motivate marine team & crews.

· Able to manage multiple priorities & work under pressure.

· Proactive, team worker, hardworking and detailed are essential qualities.

· Strong sense of integrity and professionalism.

Job Descriptions

Be a key player in the customer acquisition team to onboard new parents to Kodecoon’s community

• Share Kodecoon’s vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong Kodecoon community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our Kodecoon’s community, continue to track the progress of students and maintain relationships with parents

Job Requirements

• Strong communication and problem solving skills
• Fluent in spoken and written English. Fluency in Mother Tongue is a plus!
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely

Benefits

• Annual leave - start with 7 days
• Medical leave - 14 days
• Medical Insurance
• No AWS but there is performance bonus quarterly depending on performance

Working Hours

• 5 days work week, including weekends
• (9am to 6pm. Compulsory work on weekends.）

Job Description

Marketing Strategy Development

• Lead the development of country and regional marketing plans to deliver on priorities, leveraging market opportunities and support achievement of business objectives at a regional and country level.
• Deliver on strategy with strong execution of marketing strategy to enhance the performance and adoption of SciMed brands.
• New product launches: setting up launch plans, ensure launch readiness and excellence at regional and country level.
• Lead or collaborate with other functional teams on business topics such as portfolio strategy, assessment of new business opportunities, evaluation of new products, marketing capability enrichment, participation in project teams, etc.

Digital, Media and SEO/SEM

• Build and Implement a cohesive and comprehensive digital and social media communication strategy, including website development, updates and new content creation, online promotions and messaging.
• Creates digital plans and budgets; manages to the objectives, strategies and tactics prioritized within plan and ensure analytical rigor is continuously applied to optimize the plans' implementation. Has good knowledge of utilization of social media channels and an ability to negotiate best costs / quality with digital and media agencies
• Creation of engaging digital content based on brand positioning and leveraging high reach across social media channels
• Drive regional digital marketing efforts, drive traffic to websites through website improvement, SEO, SEM, social media channels, web analytics, social media monitoring, and integrated offline activities. User Experience and Engagement
• Identify and implement user experience improvements. Provide insights into customer behaviour and suggest improvements. Contribute ideas for new customer engagement methods

Content Development and Management

• Collaborate with Singapore/Local product/account managers and Export managers to develop and align marketing and communication campaigns with regional and local strategies.
• Plan and execute marketing communications by creating digital content, emailers, newsletters, etc., in collaboration with global and local teams, ensuring compliance with corporate branding and messaging guidelines.
• Manage content across multiple sites to ensure functionality and accuracy.
• Optimize website performance, keep information updated, and enhance user experience.

Campaign Coordination and Execution

• Plan and manage the Marketing Calendar.
• Develop comprehensive plans to increase awareness of SciMed’s products. Develop and execute marketing tactics to enhance the acquisition of new customers.
• Coordinate with internal teams to ensure successful marketing campaigns.
• Event Support: Plan and execute events and trade shows, leading the design and production of deliverables. Assist with logistics and content creation for internal and external events.
• Manage incoming leads in the CRM and channel them to the respective account managers.

Reporting and Analytics

• Monitor and Report competitor activities, brainstorm potential improvements or changes in marketing strategy, products, or services.
• Evaluate ROI of marketing plans: Track and analyse results based on defined metrics. Use analytics tools to evaluate key initiatives to provide actionable insights and improvements. Undertake post-campaign analysis, optimization, and reporting for stakeholders.
• Manage Marketing budget: prioritization, track and analyse expenses.

Requirements

• Minimum Bachelor Degree in Life Sciences or any related field
• Minimum of 12 years marketing and business experience, preferable in healthcare or life sciences
• Proven experience in delivering results through development, implementation and strong execution of marketing or business plans.
• Strong passion for delivering results: goal-oriented and sales-driven; demonstrate ability to recognize trends, market opportunities and/or threats.
• Problem solver, analytical rigor, and project management and strategic skills
• Excellent communication and interpersonal skills
• Disciplined and meticulous, strong attention to details
• Independent, self-motivated and excellent team player
• Proficient in Microsoft tools, and CRM tools e.g SalesForce, PipeDrive.
• Good to have: Research/Lab experience in Pharmaceutical, Bioprocess, Proteomics, Genomics and Animal research would be an advantage. One (1) years sales or laboratory experience preferred.

<Job Description>

Responsible for Information Technology and Information Security for internal company and group companies in Asia Pacific region

Duties include:

1) Overall management of Information Technology Division

- Job allocation and performance monitoring of all division members

- Budget setting and execution for the Division

2) Responsible for aligning and implementing overall Corporate Information Technology and Information Security Strategy and Programmes with HQ in Japan and group companies in Asia Pacific region

3) Plan, design and execute Information Technology related activities forgroup companies in Asia region, working closely with HQ in Japan

4) Conduct weekly meeting with HQ in Japan and prepare weekly activity reports written in both English and Japanese

5) Organize regional IT meetings attended by group companies in Asia Pacific region, working closely with HQ in Japan

6) Gather, review and analyse IT and information security trends in Asia Pacific region and provide reports to HQ in Japan

7) Gather, review and analyse the IT related requirements and requests from group companies in Asia Pacific region, and provide reports to HQ in Japan

8) Leverage on the knowledge and viewpoint from the perspectives of Asia Pacific region, propose and provide HQ in Japan with effective and strategic IT and information security measures and solutions

<Job Requirements>

· Minimum 15 years of experience in company’s Information Technology division

· Possess good knowledge and experience in multiple business environment, especially social infrastructure and mass production businesses

· Have good knowledge and actual deployment experiences of business processes in sales company and programs on IT applications (e.g. ERP System, SQL Server, etc.)

· Possess excellent management skill and experience as Head of Information Technology division

· Good knowledge of Network and IT Infrastructure to support users

· Able to effectively handle contracts with customers and vendors

· Good knowledge of IT and information security audits

· Possess strong communication and interpersonal skills to work closely with group companies, HQ in Japan, internal staff and business users

· Highly proficient in the Japanese language is necessary in order to communicate effectively with HQ in Japan and other Japan-based stakeholders in other countries

· Frequent travelling is expected

The Ecommerce Logistics & Operations Manager is responsible for overseeing the operational aspects of the ecommerce business, including logistics, warehouse management, order fulfilment, and inventory control.

This individual will ensure that all processes run smoothly and efficiently, particularly during peak periods, while maintaining a high level of customer satisfaction.

YOUR NEW JOB

• Manage all logistics & warehouse operations - ensuring the timely receipt of incoming shipments.
• Oversee the order fulfilment process (including packing & dispatching) - to ensure timely &accurate deliveries.
• Hire, train, and manage temp/part-time packer staff during peak periods - ensuring operational efficiency.
• Manage inventory levels - working closely with the warehouse team to monitor product availability to avoid stockouts and overstock.
• Develop & implement standard operating procedures (SOPs) - for warehouse & logistics operations.
• Ensure compliance with health & safety regulations in the warehouse & fulfilment centers.
• Establish & maintain strong relationships with shipping & logistics partners - to ensure cost-effective & efficient order processing.
• Collaborate closely with the Customer Service team - to address order-related issues & ensure smooth customer experiences.
• Troubleshoot and resolve operational issues - quickly and effectively, ensuring minimal disruption to Ecommerce processes.
• Track and report key performance metrics - related to logistics, warehouse management, and order fulfilment.
• Collaborate with internal stakeholders - to continuously improve the Ecommerce operational workflow.

WHAT IS NEEDED FROM YOU

• Minimum 4 years of proven experience in Ecommerce operations, logistics, & warehouse management
• Experience managing teams, particularly during peak operational periods
• Knowledge of inventory management systems and fulfilment technologies
• Experience working with third-party logistics providers and shipping partners
• Able to lift bulky cartons up to 5kg and capable of standing for extended period of time
• Strong organizational and problem-solving skills
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent communication & interpersonal skills

WHAT WILL MAKE YOU STAND OUT

• Hands-on experience with Ecommerce platforms (e.g., Shopify)
• Experience working in the Leathercraft, Leather goods or Fashion industry
• Worked in fast moving SME

Provide event consultancy, overall project and stakeholders’ management including event planning, management and execution to ensure clients’ satisfaction and continued business. Lead and guide assigned project team members to ensure seamless delivery of assigned projects/events.

Key Responsibilities:

Event consultancy

• Provide sound event advice and solutions to stakeholders base on experience
• Offer measured recommendations relevant to the needs of the project and/or clients

Overall project management

• Source, evaluate, negotiate and manage third party vendors and/or venues
• Manage the registration process to create a streamlined experience for invitees, including flights and hotel bookings
• Attend and facilitate (as appropriate) all regular progress update meetings
• Provide speakers liaison and management
• Manage F&B and dietary requirements and setup
• Manage event collateral design and production
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Budget and timeline management and updates

Internal project team management

• Resource planning and assignment
• Clear designation and briefing to assigned project team members on their roles and responsibilities
• Lead and provide clear guidance to the assigned project team members

Dynamic Adaptation:

• Ability to handle multiple projects and tasks
• Digital/ Hybrid event co-ordination and management
• Draw up standard SOPs and SOWs for the delivery of virtual and/or hybrid events

Qualification:

• General University Degree

Knowledge & Experience:

• Graduates and/or with at least 2-3 years’ of work or event management experience

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

Looking for a new challenge in your career? Want to hone your skills in media, advertising and events? Want to work for leading brands in their respective industries? If you are competitive and driven by results, we have an opportunity for you to join our team as a Regional Sales Manager working on key accounts across SEA.

Lighthouse Independent Media is looking for relationship experts, ready to take on a challenge and join a successful team constantly rewarded for their success. Is this you?

Your role:

As a Regional Sales Manager, you will play a pivotal role in creating media plans, developing your account territory and partnering with clients to ensure their ROI is second to none. You will manage a set of key accounts and be responsible for growing your market share to add to the bottom line of your business unit.

Key responsibilities:

• Event sponsorship and media advertising revenue; grow territory revenue by increasing the volume of clients, average spend of each client and market share across all platforms.
• Business development; to hunt and attract new business for your assigned territory and grow a client base in our key markets across SEA.
• Product development and market growth; constantly share insights and market intelligence feedback with key stakeholders to develop your media and events products, leading to increased revenue.
• Develop innovative sales strategies that deliver results.
• Reporting; communicate actual results to target on a weekly basis ensuring accurate forecasting and an understanding of your market to align with economic changes and industry trends.

Key requirements:

• Excellent sales skills; sales process, negotiation and closing.
• Strong attention to detail and ability to work under pressure.
• Sleek presentation skills; ability to structure and present media campaign plans.
• Excellent English communication skills.
• Minimum two years of advertising & sponsorship sales experience in events or media industry.

Required attributes

• Highly motivated, ambitious, confident and enthusiastic;
• Disciplined and conscientious with a strong work ethic;
• Intelligent, persuasive and resourceful;
• Fast learner with an eagerness to pick up new skills;
• Positive, outgoing, confident, well-presented with a good sense of humour;

Why join us:

• Performance-focused culture that rewards and supports employees.
• Highly collaborative & mentorship-based culture where teamwork thrives.
• Gain valuable experience in media and event sales, marketing, and the wider industry.
• Have the opportunity to ideate, collaborate and add value to the bottom line of your business unit.
• Competitive rewards offered for meeting and exceeding set KPIs

If you are experienced in account management, talented in consulting with your clients across multiple platforms and ready to grow a territory; in volume and revenue, we encourage you to apply for this opportunity.

• Japanese language, written and spoken, is a requirement to correspond with the CEO and the team in the japan office.

Work visa can be provided, if needed

• Development of new products.
• Research, test, and implement new recipes, process improvements, and project cost savings.
• Creates production procedures for new products, including creating production recipes and process guidelines.
• Works with franchisees to ensure employees are adequately trained to produce new products to set specifications.
• Troubleshoots product and processes as it relates to recipes.
• Works with Supplier and Franchisee to ensure new products are within specifications and regulations.
• Monitoring the quality of products being produced by franchisees and supplier
• Conducting training sessions on new products or equipment that have been added to the store’s offerings
• Ensuring that the bakery meets all health codes and regulations regarding food preparation and storage
• Training franchisees on proper food handling procedures to ensure food safety
• Planning menus for special events or catering services that are offered at the bakery
• Planning, Preparing and Conducting baking classes with Partner companies
• Provide support and advice related to store management and central kitchen operations.
• Production of dough and bread
• Starting time of work may be subject to change depending on the situation.

Job Description

• Formulate sales strategies and conduct sales activities including preparation of proposals for JGCAP covering Singapore and its neighboring markets in APAC region. The position is expected to formulate specific short-, medium- and long-term sales strategies for JGCAP based on its business and operation policy and drive the sales growth and business performance to achieve our target.
• Collect and interpret market information and regularly report to managements, especially focusing on the opportunities in areas of energy, chemical, life sciences, industrial and urban infrastructure in Singapore, Malaysia, and Thailand.
• Develop and implement measures to explore new business opportunities (new client and new business domain) in our targeted area.
• Identify key issues in business strategy of the company and formulate sales strategies to address them.
• Take operational lead to develop and adjust sales strategies to achieve the financial target of the company.
• Take operational lead to develop and compile proposals by collaborating with relevant divisions/departments of the company while creating the winning strategy.
• Implement measures to explore new business opportunities (new customers and new business domain), as well as build and maintain trusting relationship with new customers, based on the sales strategy.
• Lead negotiations with customers together with project team of the company, including commercial and contract matters. This position is particularly required to handle various types of projects with several stakeholders (both internal and external) and well communicate with our clients and expected extensive knowledge in the business side of the projects.
• Communicate with various stakeholders, including shareholders, partners, relevant government agencies and customers (including existing and new customers) in Singapore and across the APAC region to build and maintain trusting relationships.
• Work together with internal teams to develop proposals including technical idea and solutions to achieve sales targets by ensuring the best possible services and effective communications to clients.

Requirements

• Bachelor’s degree in any engineering field or business administration.
• Minimum 7 of experience in Oil & Gas and or Life-Science and infrastructure related industry as sales, including more than 3 awarded PJs with a value of 50MMUSD or more.
• In-depth practical knowledge and understanding of contractual practices and contracts in EPC projects.
• Technical and/or engineering knowledges in energy, chemical, life sciences, industrial and urban infrastructure is preferable.
• Excellent interpersonal and analytical skills with the ability to think "outside the box" to solve problems.
• Fluency in spoken and written English

*Please provide true and correct information to the best of your knowledge to our screening questions.

Job Description:

-Develop a quality pipeline with assigned institutions and companies.

-Manage and lead the sales process.

-Maintain an outbound visits.

-Generate recommendations and accelerate the sales cycle.

-Work with the marketing team to customize marketing activities per account.

-Meet monthly quota and generate reports.

Requirement:

-Love robots.

-A bachelor degree and 3 years of relevant experience.

-A drive to succeed and a proven ability to be resilient and overcome challenges.

-Highly effective verbal and written communication skills.

-A disciplined approach to daily activity planning, setting goals and achieving success.

-Critical problem-solving skills to handle customer questions.

-Aptitude to quickly learn new technologies.

-Able to travel internationally.

-Be able to drive (immediatly) and travel regionally and internationally.

Plus - engineering background

Responsibilities:

• Guide sales in the qualification of customer needs
• Solution demonstrations, both standard and tailored to suspects and prospects
• Providing technological guidance to new and potential customers e.g. Proof of Concepts and workshops
• Responding in writing to customer requirements
• Responding to Request for Information/Proposal documents
• Working with sales on the execution of specific sales strategies
• Meeting customers and delivering solution centric presentations
• Boost sales efforts with in-depth product and business expertise
• Prepare the bid review validation process
• Maintain an in-depth knowledge of the Digital payment solutions, services offerings and methodologies
• Work closely with sales in order to win new deals.
• Take the lead for a comprehensive solution offering.
• Pitch and guide customers in adopting digital payment solution.

Requirements:

• A minimum of 5 years’ experience in Solution sales or similar
• Proficient in banking payment ecosystem with preferably experience with Networks (Visa, Mastercard, JCB…) or processors.
• Able to discuss and define strategies to deploy Digital issuance and digital payment processing by suggesting suitable implementation to prospects and customers.
• Strong understanding of the payment echo-system and Networks strategy.
• Proficient in the various related technologies such as EMV-Tokenization, payment processing, acquiring, digital issuance or mobile payment.
• Experience in managing clients in China, Hong Kong and Taiwan.