Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

Administrative Manager Requirements:

• Bachelor’s degree in business administration, management, or a related field.
• Experience in a related field, such as management or financial reporting, preferred.
• Exceptional leadership and time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with budget planning and enforcement, human resources, and customer service procedures.
• Willingness to continue building skills through educational opportunities.

Are you ready to bring your chartering expertise to a company that values collaboration and purpose?

At NORDEN, we believe in nurturing careers that resonate with both professional and personal growth. As a Chartering Manager, you will find a space where your contributions matter, your ideas are heard, and you are empowered to shape not just your own progress but also the future of our business.

Situated in the vibrant heart of Singapore at our Suntec City office, this role offers the opportunity to work alongside a team that thrives on trust, respect, and shared ambition.

If you're looking for new opportunities and growth, join us at NORDEN.

What is in it for you
In this role, you will join a Chartering team where NORDEN’s core values guide our way of working, and data plays a key role in shaping our decisions. You will work closely with colleagues across desks, fostering a collaborative environment that supports your development and sharpens your skills as a trader.

With a focus on knowledge-sharing and teamwork, this position offers the chance to grow professionally while contributing to a shared goals. Reporting to the Chartering Lead, you will find a space where your input is valued and your career has the opportunity to evolve.

The tasks that await you
You will play a key part in securing profitable shipping contracts while navigating the fluctuating market landscape. Your ability to optimise vessel utilisation, adapt to market dynamics, and cultivate lasting relationships with clients, brokers, and stakeholders will be at the heart of your work.

You will collaborate closely with internal teams and external partners, ensuring a balance between strategic growth and operational excellence.

Your primary responsibilities will include:

• Building good relationships with customers, brokers, owners, and internal stakeholders.
• Maximising earnings on your assigned tonnage.
• Creating value through short-term contracts, cargo handling, and vessel operations.
• Engaging in market research and analysis to formulate and share market insights.
• Working closely with Operations to optimise voyages and deliver exceptional client service.
• Strategically positioning and coordinating our fleet in collaboration with the team.
• Formulating new trade strategies to expand globally.

This is your opportunity to grow as part of a supportive, forward-thinking team where your growth is shared.

Your competences and core qualifications
You thrive on building meaningful relationships, both internally and externally, and take pride in creating a positive impact through collaboration.

With a natural ability to tailor your communication style, you ensure smooth workflows and alignment across stakeholders.

You display a focus on combined efforts, ensuring joint goals take precedence over individual aims.

In addition, you bring:

• At least 4 years of relevant experience in Dry Cargo Chartering.
• Significant experience relating to:Far East Markets.
  Trading and optimising earnings on tonnage and cargoes.
  Cultivating key customer relationships.
  A basic understanding of hedging and FFAs.
  

This opportunity is for someone who does well in settings where your understanding, good overview and group efforts are important.

What You’ll Do

As a Solution Architect, you will be working with a variety of customers from all sectors and industries to provide consultancy and Oracle Cloud implementation services for our customers. YOU HAVE broad understanding of solutions, industry best practices, multiple business processes or technology designs across multiple product/technology families within Oracle Fusion Cloud suite of products. Works directly with Consulting sales to analyze customer business needs and owns and drive solution architecture in large deals and large projects.

Your core responsibility is to operate independently to provide quality work products to an engagement, understand customers' business challenges and requirements, identify business processes and opportunities to increase efficiency, recommend and influence customer leadership in acceptance of best practice based and innovative solutions using Oracle's Cloud Applications and Technology solutions. You will have opportunities to engage with a variety of customers from all sectors and industries, including banking, insurance, manufacturing, telco, education, government and many others.

Exercises judgment and business acumen in selecting methods and techniques to design non-routine and complex business solutions utilizing Oracle Fusion Cloud products and technology to meet customer needs. Influences customer leadership in acceptance of Oracle Fusion Cloud solutions and services to facilitate the closing of consulting deals. Contributes to statements of work, work breakdown structures and/or level of effort and staff plans. Presents and demonstrates solutions to customers. Builds and maintains a network and up-to-date specific industry or product knowledge. Responsible for transitioning deal knowledge to implementation team. Leads the domain specific solution design aspects of engagement(s) ensuring high quality and integrated business solutions. Anticipates project risks and suggest risk mitigation to project manager. Resolves complex customer issues by recommending solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products.

You will be given significant opportunities to build fulfilling careers at Oracle through exposure to industry-leading technology and experts and participation in various strategic initiatives that contribute to the success of the company.

Required Skills/Experience

What You’ll Bring

Your drive, knowledge, and commitment will help us become the number one cloud company in the world. We also look for:

• At least 10 years of experience relevant to this position including 8 years of consulting experience in IT Implementation Consulting for Oracle E-Business Suite and/or Oracle ERP Cloud Business Applications
• Strong ERP implementation experience
• Strong business acumen and accounting knowledge
• More than 15 years of experience relevant to this position including consulting experience in Supply Chain and Finance Consulting and IT Implementation Consulting for Oracle or other leading Business Application
• Experience in implementation of following: Oracle E-Business Suite Financials/Oracle Supply Chain and Financials Cloud
• Prior experience working with large enterprises on consulting, business process improvement and IT implementation
• Strong experience in leading and driving Pre-Sales for services consulting on Oracle E-Business Suite Financials/Oracle Financials Cloud
• Operates independently by applying Oracle methodology, company procedures, leading practices, and creativity to develop business solutions on moderately complex customer engagements
• Influences customer leadership in acceptance of Oracle solutions and services to facilitate the closing of consulting deals
• Contributes to statements of work, work breakdown structures and/or level of effort and staff plans. Presents and demonstrates solutions to customers
• Ability to craft and articulate strategic solutions
• Builds and maintains a network and up-to-date specific industry or product knowledge
• Responsible for transitioning deal knowledge to implementation team. Lead solution design aspects of engagement(s) ensuring high quality and integrated business solutions
• Strong communication & presentation skills, able to talk comfortably with Finance Leaders and C-level executives
• Global mindset, geographic mobility and flexibility
• Passion for Technology and good knowledge of the IT industry
• Good understanding of market trends and innovation
• Prior team lead or manager experience
• Adapting to change
• Ability to travel as needed

Contracts Manager

Our client is a prominent real estate developer based in Singapore, known for its expertise in property development, investment, and management. You will be responsible for overseeing the entire contracting process, from pre-tender to project completion.

Key Responsibilities:

• Oversee the pre-tender, tender, and contract management processes for development projects.
• Develop cost estimates and plans during the initial project phase.
• Prepare specifications and tender documents for the bidding process.
• Assess tenders and recommend the most cost-effective options.
• Track project costs, generate financial reports, and finalize cost reconciliations.

Requirements:

• Degree in Building or Quantity Surveying.
• At least 5 years of experience with a Quantity Surveying Consultancy/ Main Building Contractor.
• Proficient in Microsoft Office.
• Resourceful, independent, and able to work in a fast-paced environment.
• Strong negotiation and communication skills.

Please contact Ted Tan or email your cv directly in word format to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted.

We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

EA License: 16S8131

Recruiter License: R1987706

Founded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey for countless students.

Job Opportunity:

Join our mission to provide Better Education as we expand our team and seek a dynamic Admin Support Assistant. This key role will involve managing administrative, operational, and sales-related responsibilities to ensure seamless enrolment processes and to deliver a pleasant customer service experience.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment.Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be workin closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Our Team Culture Code:

We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey.

We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team. One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work locations and timings

• You will be required to travel between our various outlets (Bukit Timah, Lorong Chuan, Kembangan) based on roster schedule and commit to the work schedule of 3 weekdays and 2 weekends.
• 4 weekdays + 1 weekend is fine too but we will compensate more for people who can work on both weekends.

Join us and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference and possess the required qualifications and experience, we invite you to apply for the

Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

Administrative Manager Requirements:

• Bachelor’s degree in business administration, management, or a related field.
• Experience in a related field, such as management or financial reporting, preferred.
• Exceptional leadership and time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with budget planning and enforcement, human resources, and customer service procedures.
• Willingness to continue building skills through educational opportunities.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Roles & Responsibilities

• Experience working in nightlife and entertainment industry
• Managing organizational sales by developing business plans that covers sales, revenue and expense controls
• Setting individual sales targets with the sales team
• Tracking sales goals and reporting results as necessary
• Overseeing the activities and performance of the sales team
• Conduct training and coaching for your sales team
• Developing your sales team through motivation, counselling and product knowledge education
• Promoting the organization and products
• Understand our ideal target audience and how they best relate to our products
• Relationship building with new and existing customers
• Provide business development and strategic insight into specific market segments designated by upper management
• Work with management to create and implement sales strategies and policies to develop business in the respective markets
• Knowledge of mandarin dialect is essential
• Able to work weekends and public holidays

JOB SUMMARY

The Marketing Manager leads & oversees the Key Marketing functions of the hotel, restaurant, bar and social spaces. This includes managing the hotel and restaurant brand image, marketing communications, public relations and promotional campaigns. The Marketing Manager also oversees market research on brand awareness, market trends and target consumer landscape to develop successful marketing campaigns and initiatives. This role requires a very focused leader who understands hospitality sales, reservations, food & beverage trends, event planning & execution.

ACCOUNTABILITIES:

1. Manage all marketing aspects for the hotel and restaurant.

2. Overall responsibility for brand management and corporate identity.

3. Works with the General Manager & extended teams to develop a Marketing & Events Plan & that identifies key market niche (s) and segments & defines the focus on these.

4. Develop marketing campaigns that are aligned with brand and strategies.

5. Create data-driven commercial insights and strategies to acquire customers.

6. Develop design ideas for marketing campaigns across traditional, digital and social media platforms.

7. Develop measures to improve effectiveness of future marketing campaigns based on areas of improvement.

8. Develop measures to use market & industry trends to promote products & services to target customers.

9. To manage guest database and CRM, including history, spending trends, preferences.

10. Work with the sales team and F&B team to identify, solicit, influence and convert highly valuable revenue opportunities.

11. Act as on-site contact for the PR agency; take over PR when agency contract ends.

12. Communicate marketing programming, managing the marketing calendar, and working closely with internal stakeholders as needed to execute plans.

13. Maintain effective internal communications to ensure all relevant parties are kept informed of marketing objectives.

14. Creation and publication of all marketing materials, collateral, and online campaign.

15. Monitor and report on effectiveness of marketing communications.

16. Cultivate and extend local partnerships.

17. Collaborate with the Sales team to:

· create & develop special events & sales blitzes to showcase the hotel to potential clients.

· develop & enhance awareness & reputation of the hotel & the brand in the local community.

18. Attend selected market events to promote new business & increase sales and marketing opportunities for the hotel.

19. Responsible for the people management of the marketing team including but not limited to recruitment, performance management and development of the team.

20. Coach and develop team members; inspire and motivate success, effectively manage team and individual performance to achieve success metrics.

21. To maintain flexibility to perform other duties and projects as required and deemed necessary to support the Hotel’s overall business objectives.

QUALIFICATIONS:

· Proven track record of at least 8 years of brand marketing, advertising and promotion experience within the hospitality or a related industry of FMCG or Luxury.

· Commercially focused, ability to analyse market data and results driven.

· Confident and dynamic personality.

· Strong creative outlook.

· Strong local knowledge and contacts.

SKILLS:

· Excellent verbal and written communication & Interpersonal skills.

· Excellent time management; high attention to detail.

· Highly motivated individual with a positive attitude.

· Ability to multi-task.

· Proven ability to lead others and positively influence employee behaviour.

· Computer literacy is essential.

Are you a creative thinker and an aspiring leader who loves making a real impact? At ITG, we’re on the lookout for a passionate Marketing Manager to help shape our story, connect with our audience, and drive meaningful results. If you’re excited about the latest technology, creating campaigns, and collaborating with diverse teams, this role might be perfect for you!

What You’ll Be Doing

• Lead the Strategy: Design and manage marketing strategies that drive lead generation, customer engagement, and brand growth, with a focus on digital and data-driven approaches.
• Understand the Market: Research market trends (SG and MY) and identify opportunities to position ITG’s solutions for success in targeted industries.
• Enhance Customer Engagement: Champion initiatives that improve the customer experience and keep them coming back.
• Create Compelling Content: Oversee engaging content for digital platforms that strengthens our brand and speaks directly to our audience, in partnership with the Regional Marketing Office at the Headquarters.
• Build Strong Partnerships: Work with vendors, industry groups, and partners to amplify our presence and expand our reach.
• Plan Exciting Events: Organize campaigns, events, and activities that inspire customers and deepen engagement.
• Collaborate Across Teams: Work closely with Sales, Finance, and other departments to ensure our marketing aligns with business goals.
• Keep Things on Track: Manage budgets, oversee marketing materials, and ensure all documentation is handled smoothly.

What We’re Looking For

Experience:

• At least 4 years of relevant experience in marketing, with at least 2 years in B2B.
• Proven track record in campaigns, events management, and branding.
• Industry experience preferred.

Skills:

• Expertise in marketing strategy, branding, and communications.
• Analytical mindset with a data-driven approach to decision-making.
• Excellent communication skills—both verbal and written.
• Highly organized, proactive, and results-driven.
• Ability to manage budgets and multiple projects efficiently.

Why Join ITG?

At ITG, we’re not just about delivering cutting-edge IT solutions—we’re about building meaningful connections and fostering innovation. Joining our team means being part of a culture that values collaboration, creativity, and excellence.

Important Notes

• Please note that at this time, we are only able to consider candidates who are authorised to work in Singapore without the need for visa sponsorship.
• This role is under a hybrid set-up.
• Office location is in Marina Square, Singapore.
• Salary Range: SGD 4500-5500; allowance provided

Job Responsibilities:

• Generate sales revenue through seeing and seizing opportunities for new and existing businesses;
• Attend Site Show Rounds;
• Prepare high quality proposals;
• Support the Senior Management Team to present the proposal to the client;
• Assist in organising Business Development Events and Functions;
• Assist in business administrative work;
• To conduct marketing and sales of security guarding businesses as well as cross-sell other security-related products;
• To establish new clientele;
• To oversee the successful delivery of projects as well as the mounting of new projects;
• To ensure growth and profitability of your Business Unit.

Job Requirements:

• experienced in sales and marketing
• Strong network within the Security industry
• A creative person with integrity, respect for others, a commitment to engage, build trust, and a genuine caring.
• able to do overtime and night shift arragement .
• must able to work on PH and sunday.

Job Description

As the Operation Manager, you will oversee the daily operations and customer service aspects of Project WATT, ensuring efficient resource management, seamless service delivery, and high customer satisfaction. Additionally, you will take ownership of product training, organizing and implementing training programs for customers and internal teams to ensure smooth product adoption and usage.

Responsibilities

· Plan and manage the deployment of WATT products and services, ensuring efficient resource utilization.

· Oversee the establishment and management of service centers, ensuring high levels of customer satisfaction.

· Develop and deliver product training programs for customers and internal teams, including creating training materials and conducting sessions.

· Collaborate with technical teams to address customer feedback and operational challenges.

· Collect feedback from training sessions and improve training materials and processes.

· Ensure compliance with operational standards and regulatory requirements.

· Develop and optimize operational processes, reducing costs and improving efficiency.

· Lead and manage a team of operational staff, providing training and performance feedback.

Requirements

· A Bachelor’s or Master’s Degree in Business Administration, Operations Management, or a related field.

· Candidates with 5-7 years of experience in operations, customer service, or resource management will be given priority.

· Strong leadership and team management skills.

· Experience in developing and implementing operational workflows and training programs.

· Excellent communication and problem-solving abilities.

Reporting to:

Executive Director

Job Description

We are looking for a passionate and experienced General Manager to oversee and lead the operations of our established restaurant. The successful candidate will ensure smooth day-to-day operations, deliver excellent customer experiences, and contribute to the long-term success of the business.

Key Responsibilities

1. Operational Management

• Oversee all aspects of the restaurant's operations, ensuring efficiency and compliance with local regulations.
• Maintain high standards of food quality, hygiene, and service.
• Develop and implement operational procedures to improve efficiency and guest satisfaction.

2. Team Leadership

• Lead, motivate, and manage the team to achieve operational excellence.
• Organize and oversee staff training and development programs.
• Manage staff scheduling to ensure adequate coverage during operational hours.

3. Customer Service Excellence

• Ensure a high level of customer satisfaction by addressing feedback and resolving issues promptly.
• Monitor service standards and identify areas for improvement.

4. Financial Accountability

• Manage budgets, control costs, and optimize operational efficiency.
• Monitor key performance indicators (KPIs) and prepare regular reports on financial and operational performance.
• Work closely with suppliers to negotiate favorable terms.

5. Strategic Planning

• Collaborate with management to develop and execute business growth strategies.
• Analyze market trends and customer preferences to recommend promotional activities or menu adjustments.

Requirements

• At least 5 years of proven experience in a managerial role within the F&B industry.
• Strong knowledge of restaurant operations, including service standards, food safety, and hygiene practices.
• Excellent leadership, communication, and problem-solving skills.
• Familiarity with budgeting and financial management.
• Ability to work flexible hours, including weekends and public holidays.

Preferred Qualifications

• Diploma or degree in Hospitality Management, Business Administration, or a related field.
• Knowledge of Chinese cuisine or experience in managing similar concepts is advantageous.
• Proficiency in English is required; additional language skills are a plus.

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 offices around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Finance Department

We manage the financial needs of the GIC Group for ongoing business needs and building of new capabilities and capacity.

What impact can you make in this role?

You will be part of a team that provides financial management services across the GIC group.

We are looking for a suitable candidate to join Global Accounting and Operations with the Finance Department. As a member of the Finance team, your responsibility includes maintaining full set of accounts of the corporate legal entities to ensure compliance with in-country statutory and corporate tax regulations, perform fixed assets accounting and accounts payable functions.

What will you do as an Associate in the Finance Department?

Travel & Expense (T&E) Administration

• Support and execute the day-to-day T&E processes including expense reporting, expense audit, onward billings of T&E expenses.
• Assist in corporate card administration including card application, termination and monthly statement reconciliation, follow-up on long outstanding transactions
• Engage and work closely with end users, vendors and banks to resolve queries on T&E claims and corporate card transactions.
• Support delivery of new T&E initiatives and tools including user testing, change management and employee engagement.

Accounting & Reporting

• Responsible for the month-end close accounting and reporting activities that involves balance sheet review, intercompany settlement, analysis of accounting schedules, preparation of accounting transactions and reporting packages.
• Work with both internal and external stakeholders that includes auditors, tax and accounting advisors.
• Prepare statutory financial statements, trial balances and accounting schedules in accordance with relevant statutory requirements. Prepare external reporting requirements that includes in-country direct and indirect tax and statutory filings.
• Perform analysis on the financial statements and address queries from internal and external stakeholders that includes auditors and authorities.
• Lead initiatives to design, transform and innovate operational processes to meet business requirements.
• Assist in ad-hoc projects to meet new accounting and business requirements

Capital Asset Planning & Analysis

• Responsible for the month-end close accounting and reporting activities for fixed assets operations, including handling fixed assets additions, disposals and schedules preparation.
• Perform analysis on fixed assets and address queries from auditors and authorities.
• Assist in the review and reconciliation of accounts related to IFRS16 Lease Accounting.

Accounts Payables

• Process vendor invoices for payment.
• Perform vendor creation, maintenance and callbacks.
• Raise invoices for reimbursements of expenses.
• Support and work closely with business users, vendors and banks to resolve queries on staff claims, vendor invoices and payments.
• Support delivery of process improvements and perform user testing for new initiatives.

What qualifications or skills should you possess in this role?

• Bachelor’s degree in Accounting/Finance or equivalent professional qualification and 5 to 8 years relevant working experience in an accounting function and accounts payable function
• Experience in financial reporting for legal entities, local tax regulations and managing an external audit
• Good understanding and technical application of accounting standards
• A strong team player with excellent interpersonal, communication and analytical skills, who is keen to learn and pick up new challenges in a dynamic and fast paced environment
• Driven self-starter, with strong initiative, who is hands-on and comfortable to manage multiple tasks, resourceful and able to work collaboratively with different stakeholders, and can work independently to deliver outcomes
• Communicates in a clear, succinct, organised and convincing manner verbally and in writing
• Excellent attention to detail and the ability to prioritize and deliver in a fast-paced environment
• Proficient in Microsoft Office applications and have practical working experience with accounting software systems (SAP experience is preferred)

Work at the Point of Impact

We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC

At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer

GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Learn more about our Finance Department here:

https://gic.careers/group/finance-department/

To be considered for the role, please submit a formal application through the GIC Careers site at:

https://careers.gic.com.sg/job-invite/16160/

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

TikTok's SMB team aims to help businesses, agencies and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have tailored tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.

The APAC Project and Operation team aims to establish and maintain project management standards, processes, and best practices, ensuring that key strategic projects for APAC SMB are executed efficiently. The team works in close collaboration with Sales Leaders, Monetization Strategy, Product and Marketing teams together to tackle underlying issues of the business. We are building a team of self-starters, motivated individuals who thrive in a fast-paced environment. You have an appetite for learning, innovation, and are comfortable solving challenging problems, with the solutions to benefit SMB teams across APAC markets. You will be responsible for defining project goals and scopes, driving clear and efficient communication across diverse functions and regions, continuously optimizing our business solutions for global clients.

Responsibilities:

Business strategies

• Lead the overall APAC SMB business operation strategies, tactics and processes in order to support APAC SMB leaders across SEA, AUNZ, Japan and Korea through prioritization and course of action.
• Partner cross functionally and lead independently the design, execution and implementation of key strategic projects for APAC SMB team, including project plans, roadmaps, resources and timelines aligned with organizational goals and priorities across multiple markets or business segments.

Business management

• Develop and implement project performance metrics, reporting mechanisms, and dashboards to provide visibility and insights to senior leadership and stakeholders.
• Continuously monitor project progress, identify potential risks and issues, and implement proactive mitigation strategies to ensure successful project delivery within defined constraints.
• Establish and maintain project governance frameworks, processes, and best practices to ensure consistency, transparency, and adherence to standards across the organization
• Provide thought leader to mid (6 month) and long (1-2 year) perspective for APAC SMB's planning

Strategic networking

• Build and maintain productive relationships with internal and external stakeholders; facilitate effective decision-making by presenting project updates, risks, and recommendations to senior leadership and steering committees.

Team Development

• Manage, develop and export talents within the organization

Minimum Qualifications

• Minimum 5 years of experience in project/program management, strategy, operations or related field.
• Proven experience in designing and executing complex, multi-faceted projects spanning across different regions or countries, preferably in a global or multinational environment.
• Strong understanding of project portfolio management, resource allocation, risk management, and project prioritization in alignment with organizational strategies.
• Excellent communication skills in English, both written and verbal, to effectively present findings and recommendations to stakeholders across different cultures and regions.
• Proficiency in data analysis and reporting to provide insights and recommendations to senior leadership. Global travel is required.

Preferred Qualification

• Proven expertise in project management methodologies and tools.
• Strong entrepreneurial spirit that can develop and lead a new initiative from the ground up; thrive in ambiguity. Digital ad sales experience is a great asset

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Location: Science Park

Salary: Up to $3200

Working hours: 8am – 5pm

Working days: 5 days' workweek from Mondays to Saturdays

Duration: 1 year contract (Renewable)

Responsibilities

• Invoice preparation
• Manage the inbound and outbound shipments
• Responding to emails
• Any other activities to support customer with courier shipments

Requirements

• Min. Diploma level
• Basic understanding of logistics
• Able to lift heavy weights of up to 10kg for frozen shipments (up to 50% of the time)
• Adaptive to changes + team player

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Duration: 1 year

Location: One North

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Responsibilities:

Meeting Coordination and Support:

• Assisting to develop, maintain and update the meeting schedule to ensure timely organisation of events.
• Reserve meeting rooms and gather agendas to facilitate productive discussions

Stakeholder Engagement & Organisation Development Event/Activities Planning:

• Coordinate Organisational Development (OD) engagements by managing logistics and ensuring seamless execution.
• Collaborate with stakeholders to understand event objectives and target audiences and propose innovative ideas to enhance attendee experience and engagement.
• Source and liaise with various vendors (e.g., catering, event planners)

Workplace Resource Management:

• Conduct regular inventories of office resources, including workstations, lockers, and cabinets
• Maintain and update records of availability and allocation of workplace assets

Financial Reporting:

• Assist to collect and organise project-related data from various sources and assist in data entry and maintenance of programme databases
• Generate and consolidate monthly financial reports, ensuring accuracy and timely submission to the existing EVP dashboard for tracking and analysis

Administrative Support:

• Assist in managing AOB tasks to address ad-hoc operational needs and team requirements.
• Assist with general office duties to ensure smooth operation of the Programme Planning Office, and Enterprise Group.

Requirements:

• Minimum Diploma or equivalent qualification in Business Administration or a related field.
• Experience in Government sector with finance reporting or resource management would be an advantage.
• Organisational skills: Ability to manage multiple tasks, schedules, and priorities efficiently.
• Proficient in MS Office: Skilled in Word, Excel, PowerPoint, Outlook, and familiar with scheduling and financial reporting tools.
• Communication skills: Strong written and verbal communication skills to interact with stakeholders and coordinate effectively.
• Attention to details: High accuracy in tasks like stocktaking, report generation, and meeting coordination.
• Problem-solving abilities: Resourceful and capable of handling minor operational challenges independently.

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.

ABOUT OUR ROLES

Global Banking & Markets New Business Group (GM NBG): is a part of the Client Experience organization within the Operations division. The team is responsible for managing onboarding mandates and ensure requests are project managed and completed by expected launch date. The team works closely with clients and internal teams, which includes Sales, Credit, Client Onboarding, Trading Documentation Group, Compliance and Legal. The goal is to create efficiencies in the onboarding process, increase throughput and provide exceptional client experience.

HOW YOU WILL FULFILL YOUR POTENTIAL

GM NBG works very closely with Sales and multiple internal groups including Legal, Credit Risk Management and Operations to ensure clients are set up to trade with GS.

GM NBG Responsibilities:

• Work with Sales to prioritize onboarding requests
• Drive the documentation and account opening processes for clients from initiation to completion
• Serve as point person for clients in the onboarding process
• Liaise with internal stakeholders including Legal, Credit Risk Management, Counterparty Risk and Operations
• Provide transparency to Sales and clients on onboarding status
• Act as initial escalation point for clients and internal groups for issues/bottlenecks in the onboarding process

SKILLS & EXPERIENCE WE'RE LOOKING FOR

The Ideal candidate for this position will have the following qualifications:

• Bachelor Degree or equivalent
• Experience in pre-trade / onboarding functions
• Business to native level in Mandarin to cover different markets and engage with clients in China and Taiwan. The language skills is required to manage the onboarding mandates and drive the documentation and account opening process of clients based in China and Taiwan
• Drive and Motivation – can handle multiple tasks, takes initiative to improve his/her own performance or workflow processes, works intensely towards challenging goals and persists in the face of obstacles or setbacks
• Risk Management – possess a strong risk mindset
• Communication Skills – communicates what is relevant and important in a clear and concise manner and shares information/new ideas with others
• Client Focus – client centric mindset, desire to build trusted and long-term relationships with clients
• Teamwork – strong team player, collaborates with others within and across teams, encourages other team members to participate and acknowledges the contributions of others
• Judgment and Problem Solving – thinks ahead, anticipates questions, finds alternative solutions, and identifies clear objectives. Sees the big picture and effectively analyses complex issues
• Influencing Outcomes – presents sound, persuasive rationale for ideas or opinions. Takes a position on issues and influences others' opinions and presents persuasive recommendations
• Business and Regulatory Focus – to be able to build different jurisdictional regulatory, and product specific requirements in regards in pre-execution space

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

• preparing full set of accounts including Statement of Financial Position, Statement of Comprehensive Income, Trial Balance, General Ledger supporting schedules etc
• preparation and submission of GST Returns
• payroll and AIS submissions where applicable

As part of a finance team who contributes to the ongoing effectiveness and efficiency of the new Real Estate development project, you will conduct the financial management, budget and cost control and forcasting of project development sector within the Group.

Responsibilities:

1.Establish project company’s financial management regulation, develop job responsibilities/scopes and related SOP

2. Daily bookkeeping and ensure accuracy and filing of files in a timely manner

3. Complete the financial statement and annual audit work

4. Manage consolidation and preparation of monthly and quarterly management reports, budgets and forecasts, cost control

5. Establish a financial analysis procedure and model, and report financial status to management regularly

6. Manage statutory filings including financial statements and tax

7. Prepare project capital plan and ensure proper cash flow and allocation of funds, as well as managing capital risks

8. Assist in cost analysis of investment and financing projects, and cooperate with the formulation of investment and financing plans

9. Other adhoc tasks assigned

Requirements:

1. Degree or professional qualification in Accountancy; CFA, ACCA, CPA and other qualifications are preferred

2. At least 3 years working experience in financial management of Real Estate development projects in Singapore, familiar with financing, taxation, cost control and other related to Real Estate development business

3. Familiar with Singapore's financial policies, corporate financial regulations, and procedures, and proficient in relevant financial and tax laws and regulations

4. Strong capabilities in capital management, cost control, risk control and financial analysis

5. Good organization, coordination, communication skills and teamwork spirit, have a strong sense of responsibility

Monday to Friday; Based in HQ (near Changi Business Park)

About the company:

I am representing an award-winning, independent agency specializes in crafting engaging events and brand experiences.

We are seeking a driven and enterprising Event Manager / Assistant Manager to join our team in Singapore. You will play an important role in creating and executing a diverse range of events across Asia, from conferences and meetings to exciting product launches and incentive programs.

Key Responsibilities:

• Plan, coordinate, and execute all aspects of events, including venue sourcing, budget management, and supplier liaison.
• Develop and manage client relationships, ensuring their satisfaction throughout the project.
• Contribute to new business development activities, including proposal writing and client presentations.
• Travel within Asia to manage on-site event logistics.

Requirements:

• At least 2 years of experience in event management (a plus if within agency).
• Excellent communication, interpersonal, and client management skills.
• Strong organizational and project management abilities.
• Proficient in Microsoft Office Suite; knowledge of design software a plus.
• Passionate about events and eager to contribute to the team.

Benefits:

• Opportunity to work on a variety of exciting projects across Asia.
• Collaborative and supportive team environment.
• Hybrid work arrangements.

If this sparks at interest for you, drop me a message / apply!

EA License No.: R22109322

Agency License No.: 11C4388

Reports to:

Managing Director

1. AUTHORITY

To manage the Procurement Team and procurement processes, by delegation or execution.

2. RESPONSIBILITY

The procurement manager is responsible for the Procurement and Logistics Team. He/she is responsible for delegating or executing the spare part, consumable and service contract management, as well as vendor management. He/she will initiate and follow up on process improvement within his/her field of responsibility.

· Delegate contract management tasks as appropriate

· Develop procurement and logistic processes within company

· Setting the procurement strategy to conform to the overall ship management strategy

· Initiate and follow up on process improvements within the Procurement Team

· Pro-Actively contribute to Management Team

· Establish and maintain procurement market knowledge processes

· Maintain contact and actively participate in procurement consolidation

· Initiate and develop contract agreements with vendors and suppliers

· Implementing the procurement strategy at all levels of responsibility

· Initiate and follow up on improvement actions in line with the strategy

· Ensure spare part, consumable, and service contract management processes will come into place and will be improved continuously

· Ensure vendor management processes will come into place and will be improved continuously

· Delegate vendor management tasks as appropriate

· Delegate contract management tasks as appropriate

· Define, monitor, maintain, and if necessary modify required quality of delivered goods and services on board

· Respond to emergencies and potential emergencies as described in the Emergency Response procedures

· Issue standards, best practices and guidelines to the Procurement Department for action as appropriate

· Liaise between senior management and concerned staff in the department

· Participate in the Management Review of the Integrated Management System

· Support Fleet Management Teams on day-to-day and tactical strategic Procurement

· Monitor operational performance by reviewing KPI statistics, monthly reports

· Review Management Review conclusions and prepare corrective actions

· Verify Contract Performance

· Audit suppliers according to audit schedule

· Generate feedback on operational performance from Procurement Executives or Procurement Team

· Developing and Monitoring KPI’s in consultation with the Managing Director

· Provide corrective action proposals based on analysis of KPI results, deviation results and root cause analysis, Management Review results

· Provide status report to the Managing Director/CEO

3. WORK CONTACTS

Maintain a constant line of contact with all purchasers in the Procurement Team. Maintain frequent contact with other members of the Management Team and the Managing Director(s). Establish and maintain contacts with ships (representatives) and suppliers globally. Frequent contact with members of the combined Procurement Team.

4. SUPERVISORY RESPONSIBILITY

To the Procurement Team.

5. FINANCIAL AUTHORITY

As per Company Financial Authority procedure.

6. QUALIFICATIONS

· Strong analytical, problem solving, time management, decision making and leadership skills

· Highly flexible, stress resistant and able to demonstrate conceptual thinking skills

· Demonstrates teamwork, interpersonal and communication skills

· Extensive knowledge and experience of project work must be process oriented

· Ability to respond positively to customers and external bodies in an effective manner

· Knowledge and experience in the health and safety and the marine industry

· Sound knowledge and experience with QHSE Management concepts

· Preferably knowledge and experience of ship operations

· Good inter-cultural skills and an understanding of Asian and Western business practices and protocol

· Good working understanding of commercial and contractual documents as they pertain to Sellers/Buyers issues

BIM Implementation and Management:

• Oversee and manage the overall implementation of BIM across projects.
• Ensure adherence to established BIM standards, protocols, and best practices.
• Collaborate with project teams to develop project-specific BIM execution plans.
• Establish and manage BIM workflows, model integration, and coordination.
• Implement new BIM technologies and tools to improve project outcomes.

Team Leadership and Collaboration:

• Lead and mentor a team of BIM coordinators and technicians.
• Coordinate with architects, engineers, contractors, and other stakeholders to ensure BIM is integrated effectively into the design and construction processes.
• Facilitate BIM coordination meetings and manage clash detection and resolution.
• Provide BIM-related training and support to staff and project teams.

Project Coordination and Quality Control:

• Ensure accurate, consistent, and high-quality BIM models and data across all stages of the project lifecycle.
• Review and validate BIM models for accuracy, completeness, and compliance with project requirements.
• Manage and monitor BIM-related schedules and deliverables to ensure timely completion.
• Perform quality control checks on BIM data, including clash detection, model validation, and ensuring consistency between disciplines.

Software and System Management:

• Maintain and update BIM software tools and platforms (e.g., Revit, Navisworks, BIM 360, etc.).
• Work with IT teams to ensure BIM software is up-to-date and fully integrated with other project management systems.
• Troubleshoot software-related issues and assist with technical support.

Process Improvement and Innovation:

• Continuously evaluate and improve BIM processes to ensure they align with project requirements and industry standards.
• Research and incorporate new BIM technologies, trends, and innovations into the company's workflows.
• Monitor BIM performance and make recommendations for improvements based on project feedback and outcomes.

Client and Stakeholder Engagement:

• Communicate BIM progress, challenges, and achievements to clients and stakeholders.
• Provide technical support and assistance to external partners, clients, and consultants involved in BIM processes.
• Ensure that all BIM documentation is prepared and delivered according to client specifications.

Qualifications:

• Minimum Bachelor's degree in Architecture, Engineering, Construction Management, or a related field.
• Minimum of 5 years of experience in BIM management or related roles in the architecture, engineering, or construction industry.
• Proven experience leading BIM teams and managing large-scale projects
• Experience with BIM software such as Autodesk Revit, Navisworks, BIM 360, AutoCAD, and other related tools.
• Strong knowledge of BIM standards, protocols, and processes (e.g., ISO 19650, BIM Level 2).
• Excellent project management and organizational skills.
• Strong leadership abilities and experience in team management.
• Proficiency in data management and model coordination.
• Ability to troubleshoot technical issues and provide support to team members.
• Effective communication skills, both written and verbal.
• Knowledge of construction and design workflows, including clash detection, coordination, and integration.

Objectives of this role

Develop strategic plan for optimized productivity
Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes
Adhere to company standards for excellence and quality
Seek out opportunities for expansion and growth by developing new business relationships
Provide guidance and feedback to help others strengthen specific knowledge/skill areas

Responsibilities
Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share
Maintain project timelines to ensure tasks are accomplished effectively
Develop, implement, and maintain budgetary and resource allocation plans
Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

Required skills and qualifications
Proven success in a managerial role
Strong decision-making ability
Excellent communication, collaboration, and delegation skills
Proven ability to develop and achieve financial plans
Ability to motivate and lead employees, and hold them accountable
Strong working knowledge of operational procedures

Preferred skills and qualifications
Bachelor’s degree (or equivalent) in business management or related field
Experience in conducting performance evaluations
Working knowledge of human-resources processes