We're looking for a Marketing Automation and Operations Specialist (6 Months FTC) to join our team in

Singapore as part of our Marketing function.

Your Role: You will be the go-to person for the Money20/20 Asia Marketing team for the delivery and execution of

digital marketing campaigns on Marketo and acts as the key link between the brand and the key functions of the

Ascential Digital Marketing team. This role reports to the Ascential Marketing Automation Manager with a dotted line to

the Operations Marketing Manager and to the Money20/20 Asia Marketing Director.

Key Responsibilities

● Lead the development and execution of the email marketing programs, including audience, program creation,

testing, scheduling and deployment, with ongoing evaluation for continuous improvement.

● Oversee the setup, timely delivery, and specification compliance of creative and digital assets (e.g., emails,

forms, landing pages,) for activation.

● Initiate campaign/program kick-off sessions with internal contributors and stakeholders.

● Ensure accurate naming conventions and UTM parameters for Marketo programs and assets, ensuring

consistency and ease of reporting.

● Monitor campaign delivery timelines, escalating blockers or delays as needed.

● Provide regular status reports on campaign/program progress, tracking against deadlines, and perform ad hoc

data analysis as required.

● Collaborate with other teams including the paid media team, the data team and the Digital Analytics teams to

ensure multi-channel program delivery.

● Manage requests submitted by the Marketing team through Monday.com (workflow management tool).

● Work with the Marketing and Digital Marketing team to document learnings from programs/campaigns.

● Supporting the coordination and delivery of all the Digital Marketing activities and programs for the

Money20/20 Asia brand supporting the regional Marketing team

● Translating strategic plans into operational workstreams

● Ensuring risk is mitigated and communicated to stakeholders

Your Experience

● Marketo expertise is essential, with a Marketo Certification being highly preferred.

● Proficiency in Salesforce is required.

● Extensive, proven experience in digital marketing operations and automation.

● Strong background in building B2B audiences in Marketo, utilizing advanced and complex filters at both the

company and individual levels.

● Expertise in developing templated email programs and scaling activities through targeted audience

segmentation. Skilled in Marketo email campaign reporting and creating precise, targeted lists for telesales

teams.

● Broad exposure to a variety of marketing tactics, including emails (mandatory), webinars, and trade shows.

● Ability to lead multiple projects simultaneously in a fast-paced, deadline-driven environment.

● Strong operational capabilities, with a project management mindset to oversee several initiatives concurrently.

Experience with project management tools such as Monday.com is essential.

● Excellent communication skills, with the ability to simplify and explain complex issues to a diverse range of

stakeholders.

If you don't meet every single requirement, we'd still encourage you to apply. At Money20/20, we are committed to

creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to

apply.

Who are we?

Money20/20 is the world’s leading premium content, sales and networking platform for the global money ecosystem.

From in depth analytics to inspirational speakers, our world-class insight and networking opportunities help our

customers stay ahead – powering strategies and switching mindsets.

The future promises a faster, smoother, more connected money ecosystem. Money20/20 promises the clearest,

sharpest vision of what’s next. Find out more at money2020.com.

Money20/20 is part of Ascential. Ascential takes the world’s leading brands to the heart of what’s next for their

industries. We do this through our events, intelligence products and advisory services. Our 700+ people serve a global

customer base from more than 100 countries in the large and growing Marketing and Financial Technology sectors.

Ascential is part of the Informa Group.

Why Choose Us?

Two divisions. Three continents. One great culture - we want working for Ascential to be the best career move you’ve

ever made.

Ascential is a people-powered company, and we’re committed to supporting diversity, equity and inclusion. We

publish an annual DEI Report, setting out our goals and progress. We invest in Employee Groups including Able to

Thrive, Ascential Pride, Black in Business and Empower Women’s Network. And our inclusive recruitment practices

and early talent programmes help us to bring curious, passionate people from every walk of life into our team.

We’re committed to ensuring that the impact of our business on our environment - and the communities we

operate in - is a positive one. That means making sure that each event we run is the most sustainable it’s ever been.

We also default all of our pension plans to sustainable options, so that our people’s savings are invested in ways that

help rather than hinder our planet.

Helping people to connect and drive progress isn’t a business-only goal. We know that the world is a better place

when we lead with heart, so we support charitable causes that make a difference. We provide opportunities to give

back through Volunteer Days and our charity partnership with Media Trust.

We value output, not hours. Most of our roles ask for 1-2 days a week in your nearest office. But if that’s not possible

for you, let’s talk. Flexible work conversations are actively encouraged here.

Only you know what’s most important to you. That’s why we offer a benefits and wellbeing package that you can

tailor to your needs. Some of these include:

● 20 days of holiday per year

● Private Medical Insurance & Life Assurance

● CPF, helping you set aside funds to build a strong foundation for retirement.

● Access to either our commission, bonus or profit share schemes, dependent on the role

● Employee assistance programme

● Volunteering opportunities

● Option to opt into the Ascential Shares Scheme

● Learning and development opportunities, to encourage and empower everyone to grow

We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any

reasonable adjustments that would make you more comfortable during the process, please let us know so that we

can do our best to support you.

If we inspire you, why not join and inspire us? Find out more

About Giftano

Giftano is an online gift shop with a wide selection of premium handpicked gifts such as unique experiences, beautiful flowers, your favourite gift cards, luxurious hampers and many other thoughtful gifts perfect for any occasion. All gifts come with your own personalised greeting card and free shipping.

Giftano offers a super easy to use search tool to help you find gifts for that special someone. Users can find gifts based on occasion, category or based on whom they are buying for. It also offers one of the most universal gifting options out there with its own Giftano Card which allows the recipient to choose from any of the long list of brands and gifts listed on its website. Gifting made easy!

Looking to launch your career in e-commerce? We are a fast growing e-commerce company looking for new talent to join our amazing operations team. As the Customer Support Intern, you will learn the valuable ins and outs of the day-to-day logistics in the fast growing e-commerce vertical. Located near Boat Quay surrounding 3 MRT stations, Giftano was created to assist making the world a bit more generous, and today we are the leading online consumer gifting platform in Singapore.

If you are interested in being a key part of our growth engine and a key member of our team, this would be the role for you, so apply today!

Main Tasks

● Support the Operations Coordinator in the day-to-day duties such as:

○ Managing accurate entry and processing of all orders received

○ Planning and coordinating product delivery activities to ensure accurate and timely deliveries to customers

○ Manage customer order fulfillment and handling customers’ enquiries in a timely and professional manner

● Inventory management:

○ Ensure accuracy in stocktaking

○ Ensure proper replenishment of gift cards and other inventory for timely distribution to our partners and consumers

○ Preparation of stock reports for inventory review

● Work closely with merchants to ensure all product information such as pricing, description, product image, and inventory are up to date and available-to-sell

● Collaborate with internal teams (e.g. sales, marketing) to address customers’ issues

● Act as the point of contact for escalated issues from our clients as appropriate

● Provide support in any other administrative tasks in other department as required

Requirements

● Customer success enthusiast – You are the type of individual who enjoys putting your skills to use while helping people solve problems. You believe that giving our customers, merchants and partners the best user experience & service can bring success to the business, with passion in customer service that involves mainly email handling and calls

● Highly diligent doer, conscientious, punctual and great attention to detail

● A professional disposition and positive attitude

● Excellent command of English both oral and written with customer service skills

● Attentive and always ready to learn from your experienced managers

● Ability to multitask, prioritize and manage time effectively

● Skilled in Excel and MS Office / Google Suite

● Computer savvy and digital native

What's more?

● Young, vibrant team (Gen Zs and Millennials here!)

● Cozy office in luxurious co-working space

● Free flow of coffee and stocked pantry

● Bi-weekly team lunches and activities

This role offers an exciting opportunity to be part of a global team, working in a fast-paced environment where your expertise in trade operations will be highly valued. You'll have the chance to work with a diverse group of professionals and contribute to the success of the business by ensuring smooth operations and effective communication across all levels.

• Opportunity to work in a dynamic, fast-paced environment
• Be part of a diverse and inclusive team
• Contribute significantly to business success

What you'll do:

As a Trade Operations Analyst, you will play a crucial role in ensuring the smooth operation of all trading activities. Your excellent communication skills will be put to use as you liaise with various stakeholders, from traders to regulators. You will be responsible for identifying and resolving any issues that may affect trading operations, maintaining accurate records, and collaborating with other teams to improve operational efficiency. Staying updated on market trends and regulatory changes will also be part of your daily responsibilities.

• Ensure smooth operation of all trading activities
• Communicate effectively with various stakeholders
• Identify and resolve any issues that may affect trading operations
• Maintain accurate records of all trading activities
• Collaborate with other teams to improve operational efficiency
• Stay updated on market trends and regulatory changes

What you bring:

The ideal candidate for the Trade Operations Specialist role brings strong knowledge of trading operations, excellent communication skills, and the ability to identify and resolve issues efficiently. Your experience in record keeping will be invaluable in this role, as well as your ability to collaborate effectively with other teams. Knowledge of market trends and regulatory changes is also essential.

• Strong knowledge of trading operations
• Excellent communication skills
• Ability to identify and resolve issues efficiently
• Experience in record keeping
• Ability to collaborate effectively with other teams
• Knowledge of market trends and regulatory changes

What sets this company apart:

This company prides itself on its commitment to diversity and inclusion, providing a supportive and collaborative work environment where everyone's voice is heard. They offer flexible working opportunities, generous pensions contributions, and training opportunities for their employees. Their dedication to employee growth leadership is evident in their supportive leadership style.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

This role offers an exciting opportunity to provide collateral management support for Global Markets business, mitigating counterparty credit risk from transactions with clients and counterparties based in APAC.

The successful candidate will have the chance to work with a range of products including Exchange Traded Derivatives, Fixed Income, OTC Derivatives and Prime Financing.

• Opportunity to work with a diverse range of financial products
• Key role in mitigating counterparty credit risk
• Chance to build strong relationships with clients and internal business partners

What you'll do:

As a Collateral Operations Analyst, your primary responsibility will be to both issue and fulfill margin calls in a timely manner, ensuring the bank is correctly collateralised at all times. You will also assist clients with their enquiries while escalating any issues impairing the ability to ensure accurate collateralisation to key stakeholders. Your role will involve handling complex margin disputes and issue resolutions, making it an exciting opportunity for those looking for a challenging yet rewarding career.

• Monitor and ensure margin settlements
• Process and settle cash and non-cash collaterals accurately and promptly
• Monitor clients’ and affiliates exposure and process margin calls before settlement cut-off
• Liaise with clients and internal business partners to resolve issues
• Identify anomalies and ensure complete and timely issue resolution
• Perform management reporting
• Participate in technology enhancement initiatives and projects
• Maintain strong relationships with clients and internal business partners
• Handle regulatory and audit requests

What you bring:

The ideal candidate for the Collateral Operations Analyst position brings strong experience in areas such as Exchange Traded Derivatives, Fixed Income, OTC Derivatives, or Prime Financing. Prior experience in Collateral Management would be advantageous. You are known for your strong communication skills, risk and control mindset, as well as your ability to work independently. Your experience in institutional client service coupled with your ability to handle regulatory and audit requests makes you a strong contender for this role.

• Strong experience in one or more of the following areas: Exchange Traded Derivatives, Fixed Income, OTC Derivatives and Prime Financing
• Prior experience in Collateral Management is an advantage
• Strong communication skills, risk and control mindset
• Independent and motivated to excel
• Experience in institutional client service
• Experience in handling regulatory and audit requests
• Experience in handling complex margin dispute and issue resolution

What sets this company apart:

Our client is a global leader in the financial industry, offering a wide range of services across multiple sectors. They are committed to fostering an inclusive environment where employees can grow professionally while maintaining work-life balance. They are known for their supportive leadership and commitment to employee development, making it an ideal place to advance your career.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Our client is a globally recognised investment firm with offices in key financial hubs around the world. They are seeking an Investment Operations Analyst to join their team in Singapore.

This role offers an exciting opportunity to work within a dynamic and fast-paced environment, focusing on foreign exchange markets and employing systematic investment programs based on fundamental macroeconomic and financial factors.

• Opportunity to work in a global investment firm
• Focus on foreign exchange markets and systematic investment programs
• Fast-paced, team-oriented environment

What you'll do:

As an Investment Operations Analyst, you will be expected to demonstrate your understanding of various financial markets including foreign exchange, commodities, equities, and fixed income. You will also be responsible for managing derivatives risk and conducting daily reconciliations. Your role will involve using software such as Microsoft Office and Adobe Illustrator for investor analysis and communication. Additionally, you will maintain daily transaction blotters and ensure all trades are settled promptly.

• Demonstrate understanding of foreign exchange cash, futures, and OTC forwards pricing
• Demonstrate understanding of commodity, equity, and fixed income markets and pricing
• Demonstrate understanding of fund administration and fund accounting
• Well versed in post trade execution and reconciliations
• Gain experience with daily reconciliations/collateral management procedures with multiple counterparties on a global basis
• Develop proficiency with software used for investor analysis and communication: Microsoft Office, Adobe Illustrator
• Maintain and create daily transaction blotter and ensure all trades are settled in a timely manner

What you bring:

The ideal candidate for the Investment Operations Analyst role will have a degree in accounting, business administration, statistics or quantitative methods. You should possess strong analytical skills along with exceptional interpersonal abilities. Your excellent oral communication skills will be crucial in this fast-paced environment. We value candidates who are reliable, highly organised and detail-oriented. The ability to work independently to complete assignments in a timely manner is also essential.

• Education: B.A. or B.S. in accounting, business administration, statistics, or quantitative methods
• Strong analytical, interpersonal, and problem-solving skills
• Exceptional oral communication and excellent teamwork skills
• Ability to work well in a fast-paced, team-oriented environment across time zones
• Reliable, highly organized, and detail-oriented nature
• Ability to work independently to complete assignments in a timely manner

What sets this company apart:

Our client is a leading player in the global investment landscape with a strong presence across major financial hubs worldwide. Their flagship product focuses on the foreign exchange markets employing a systematic investment program based on fundamental macroeconomic and financial factors. They offer an inclusive work culture that values teamwork and commitment to departmental goals.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job Responsibilties & Duties

• Lead and prepare all billings, credit assessments, aging, collections and reconciliations for the effective and efficient management of Accounts Receivables for SP Group
• Actively monitor and manage overdue AR accounts, implementing effective credit control strategies to minimize risk and maintain client relationships.
• Be involved in debt recovery for overdue client accounts and liaising with internal departments to resolve outstanding invoices and payment discrepancies.
• Lead and record all supplier invoices, aging, payments and reconciliations for the effective and efficient management of Accounts Payable for SP Group.
• Monitor and manage SP Group’s cash flows, on Group and Companies’ level, to ensure efficient and effective cash transactions
• Lead, develop and maintain cash flow forecasts, identifying funding needs and expected inflows.
• Ensure compliance with local financial regulations and tax requirements,
• Create, test and review functional requirements and refine financial operating systems, where necessary
• Building and maintaining relationships with internal stakeholders, external partners, and financial institutions to support SP Group's financial objectives.
• Actively participate in the Kaizen initiatives for Fin Ops team
• Assist team lead in managing the Fin Ops Team to ensure smooth flow and timeliness of financial operations
• Any other ad hoc duties as assigned

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Job duties:

• Liaise with Landlord on work permit application
• Support vendor and service delivery
• Maintain and support facilities by collaborating with contractors and vendors in adherence to all rules and regulations.
• Proactively attend to complaints or abnomalities and resolve the issues timely.
• Working closely with appointed Fire Safety Manager (FSM) to manage all fire safety matters of premises. Attend to all fire alarm activations and facility issues, identifying the cause with follow up reporting on a timely manner.
• Carry out routine inspection to look out for defects and mechanical & electrical faults. Coordinate or administer works to ensure all faults and defects are attended to and rectified.
• Maintain proper administration and documentation to support all maintenance activities and projects.
• Attend to facilities maintenance within Singapore office.
• Support receptionist
• Any other ad-hoc duties as assigned.

Requirements:

• At least 2 years of relevant working experience in facility management or related fields is preferred.
• Diploma in Facilities Maintenance and or Engineering or equivalent.
• Certified Fire Safety Manager will be an added advantage.
• A hands-on person who has knowledge of basic handyman work (eg. changing of lightings, troubleshooting electrical appliances, putting up of festive decorations, housekeeping etc.) and enthusiasm to be on the ground.
• Able to communicate and collaborate effectively with contractors/ vendors, as well as all office staff.

Person Specification

Skills

Client Focused

• Personable and engaging

• Communicates effectively and efficiently to internal and external stakeholders

• Build relationships and networks with both internally and externally wherever possible

• Demonstrates strong customer focus

• Demonstrates ability to work effectively with others

• Constructively handles disagreements to reach a resolution

• Ability to work with diverse groups/ personalities

Innovative

• Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights

• Seeks opportunities for improvements

• Handles situations and problems with innovation and creativity

Dynamic & Competitive

• Demonstrates high levels of energy in seeking out and achieving new goals

• Goes that “extra mile”

• Is a self-starter

• Shows evidence of being comfortable working in fast paced or pressured environments

• Enjoys a challenge and is able to escalate

• Does not give up easily

Open & Communicative

• Adapts communication style to suit audience

• Projects personal credibility

• Interacts confidently without being overbearing

• Ability to work effectively in a high pressure environment

• Keeps emotions under control in difficult situations

• Handles criticism constructively

Professional Integrity

• Able to demonstrate honesty, integrity and professionalism

• Promotes loyalty to TP ICAP and its principles

• Works ethically and shows respect for both professional and company values

Effective

• Excellent attention to detail, highly organised with a proactive approach

• Strong analytical ability and problem solving skills

Your new company

My client is an Italian-based global food corporation.

Your new role

As the Sales & Operations Assistant, you will support the Sales & Commercial teams on sales activities, including sales reports, coordinating sales orders, managing invoicing process and maintaining good relationships with customer databases.

What you'll need to succeed

At least 1–2 years of sales or operations experience within the FMCG sector, ideally F&B industries.

What you'll get in return

Up to monthly base salary of SGD4,500 base + Bonus

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send your CV to [email protected]

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

EA Reg Number: R1987830

EA Licence Number: 07C3924

Company Registration No: 200609504D

We are looking for a HR operations and Administrative specialist to join our team. The successful candidate will be involved in all aspects of the company operations with a focus on HR operations.

Role and responsibilities

• Manage the lifecycle of employees: onboarding, leaves follow-up and timesheets, offboarding
• Liaise with declaring parties related to HR: IRAS, National service, MOM etc..
• Monthly timesheets collection, control and validation
• Monthly payroll preparation
• Update HR policy as required
• Assist Talent acquisition team when required
• Monthly invoicing preparation and AR follow-up

Ideal candidate

• 1st experience in a HR operations role
• Experience with MOM regulation
• Knowledge of basic accouting is a plus
• Proficient with Google Apps and MS office
• Proficient with a HRMS is a plus
• Attentive to details
• Good interpersonal skills
• Ability to multi-task and manage priorities

Job Requirements:

• At least 20 years’ work experience with a minimum of 12 years' experience of working in non-life insurance and/or reinsurance company.
• At least 8 years' experience of managing insurance operations and/or planning, managing, and delivering transformation projects as a member of management team in a non-life insurance and/or reinsurance company.
• A bachelor’s degree in engineering (preferred)/economics/business management.
• Experience of creating and managing teams.

Job Description:

• Management of Information Technology function of the Company.
• Management of Company’s operations (comprising policy processing, claims processing and business analytics).
• Management of IT as well as Non-IT Transformation Projects.
• Responsibility for implementation and maintenance of Information Security and Cyber Security within the Company.

The role reports to the Global CFO supporting Asia and responsible for overseeing and coordinating various operational activities within the organization. He / She will process payments to our external partners and maintain up-to-date records of all invoices and receipts. The person will also keep track of inventory, maintaining financial / sustainability and client records, handling maintenance issues and providing administrative support as needed.

Operations

- Work with colleagues in China and Europe to ensure that all inventory record are kept up to date

- The person will also assist the Operation Manager in maintaining / coordinating sustainability related work

Payments / Administrative

- Processing payments for our suppliers and vendors by inputting into banking platform

- To follow up, ensure authorizations are obtained promptly and record all payments on a timely basis

- May call upon to assist in data entry into the accounting system and maintain accurate financial records, maintenance of proper filing systedm, ensuring all records are in proper order.

- Banking matters - cheque deposits, token application etc

- Provide assistance with Admin and Corporate Secretarial Services

- Assist in liaising with external stakeholders e.g. auditors, tax agent, company secretary, etc.

- streamlining filing systems, and performing ad-hoc tasks

REQUIREMENTS

· Min O level or equivalent

· Strong organizational and multitasking skills, with attention to detail and accuracy.

· Ability to communicate effectively with internal teams and external partners via phone calls and Whatsapp messaging

· Proficient in Microsoft Office (Word, Excel).

· Impeccable time-management skills

· Capability to stay organized and maintain detailed records

· Excellent communication skills and ability to collaborate effectively with cross-functional teams.

· Proficient in spoken and writing English and Chinese / Mandarin (in order to communicate with Chinese counterparts)

Main Responsibilities:

Internal Operations:

• Manage daily internal operations to ensure smooth and efficient workflows between departments.
• Oversee project timelines and deliverables, coordinating activities across cross-functional teams.
• Assist in implementing and executing operational policies and procedures.

Accounting:

• Handle basic accounting tasks, including accounts payable/receivable, invoicing, and payroll processing.
• Prepare financial reports, assist in budgeting, and maintain accurate financial records.
• Support tax filing efforts and communicate with external accountants as needed.

Administrative Support:

• Provide comprehensive administrative support to the management team and executives.
• Facilitate communication between the executive team and internal/external stakeholders.

Job Requirements:

• Bachelor’s degree in Business Administration, Accounting, or a related field.
• At least two years of relevant experience, with a preference for candidates with Web3 or Fintech industry experience.
• High level of confidentiality and the ability to handle sensitive information.

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Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

The primary role of the Manager / Assistant Manager, Operations is to provide support to the General Manager and any other persons or companies assigned, in a professional and timely manner.

Meticulous and insightful, this individual possesses excellent communication, negotiation, leadership and people management skills, and is able to work with fellow partners, management and colleagues to execute events within tight schedules and stipulated budget.

This individual must be flexible in terms of job scope and work hours to meet the demands of our fast-paced and dynamic organization. The ideal incumbent will have a cheerful disposition, impeccable personal grooming, is highly independent, resourceful and takes initiative, and has effective communication, time management, planning and organizational skills.

Job Responsibilities

• Define types and scale of the projects, propose a suitable venue, and develop event layout and seating plans
• Maintain good relationship with all stakeholders and source for new stakeholders when required
• Liaise and negotiate with all stakeholders, balancing cost efficiency and optimum performance for the events
• Create and propose profit and loss budget for different project profiles
• Oversee and develop operation plans from the start to the end of the events, including contingency and risk management plans
• Coordinate with vendors such as transportation, accommodation, production, ticketing agent and venue to ensure adherence to event plans, budget and ensuring everything runs smoothly and accurately
• Oversee and manage event expenditure within events budget, liaise with finance on invoicing and payment matters to ensure timely settlement
• Manage and liaise with artiste management on the requirements for the events
• Manage all escalated customer enquiries, requests and feedback promptly and professionally
• Comply with various event’s policies and procedures to ensure that they are within government rules and regulations
• Manage a team of 3-4 members in the operation department and tasking them to different projects
• Evaluate latest technology trends that can be leveraged to spur innovation in events and customer experience
• Recommend measures to improve processes, always strive to do better and adopt best practices
• Resolve all project issues and deviations to ensure that projects are executed as planned
• Review project deliverables to ensure that they adhere to event plans
• Explore and manage all other projects within the team such as exhibition, merchandise and customer experience programs
• Support ad hoc projects as directed by the General Manager

Job Requirements

• Possess at least a Diploma with specialization in Events Management, Mass Communication or Project Management preferred
• Preferably at least 4 years of relevant project management experience, preferably in the field of Events, Entertainment or Exhibition
• Strong interest in the music/entertainment or exhibition industry and possess great knowledge in music trends
• Great attention to detail, is highly responsible and takes pride and ownership in work done
• Excellent people managing skills
• Highly independent and resourceful team player with impeccable integrity
• Strong communication, negotiation, interpersonal, quick problem-solving, time management, and planning and organisational skills
• Able to multitask, work well in a diverse and dynamic environment and under pressure during events
• Fluent in written and spoken English; other language proficiency such as Mandarin/ Korean/ Cantonese is a plus given that you will be interacting with artiste and team who are from other countries and might only speak comfortably in their native language
• Comfortable and have readiness to work longer and irregular hours including weekends during event period

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

about the company

Our client is a high-end fragrance brand inspired by Asian influences. Reporting directly to the CEO, they are seeking a Head of Supply Chain to manage inventory levels and lead demand forecasting efforts.

about the job

• Production Project Management: Lead a team to oversee the entire perfume production process, ensuring adherence to high-quality standards and operational efficiency.
• Warehouse Management: Implement inventory projections and ensure seamless execution of inventory control processes.
• Quality Control Management: Establish processes and controls to guarantee that both raw materials and the final product meet our quality standards.
• Team Leadership: Manage and mentor a team that includes one full-time operations manager and four part-time production staff.
• Logistics Strategy: Develop and execute best practices in logistics to enhance processes with channel partners and overseas 3PL warehouses.
• Third-Party Warehouse Management: Foster relationships with third-party warehouses and ensure smooth operational execution.

skills and experience required

• Preferably talents with at least 5 years of relevant experience in fragrance industry

To apply online please use the 'apply' function, alternatively you may contact Noelle at [email protected].

(EA: 94C3609/ R1982617 )

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Glencore Singapore Pte Ltd is a wholly owned subsidiary of Glencore International Plc. and engages in commodity trading, the Singapore office employs approximately 230 staff working from a single site.

We are seeking a Operations Executive to support the day-to-day operations.

KEY RESPONSIBILITIES

• Coordinate and arrange containerized/bulk shipments of metal/chemicals and related warehousing activities
• Coordinate overall product and information flow between customers, corporate head office and regional field offices
• Negotiate Letters of Credit, prepare invoices and other standard trade documentation
• Monitor client risk exposures and pricings for LME hedging purposes
• Follow up closely with customers for payment and shipments related matters
• Other ad-hoc tasks on operations for business

KEY COMPETENCIES/ SKILL SET

• Diligent and organised individuals, who exhibits strong integrity, work ethics and ability to perform under pressure

EDUCATION AND EXPERIENCE REQUIREMENTS

• Educated to Degree

COMPENSATION

Salary will commensurate with qualifications & experience.

We regret to inform that only shortlisted candidates will be notified.

Duties

1. Provide administrative support to Operation Department

2. Responsible in maintaining project data in an organised manner

3. Assist in renewal of company certificates example ISO

4. Collate information and prepare project reports and document (such as progress report, work completion report, etc.) in PowerPoint, Word, Excel format for submission

5. Consolidate internal project purchase for monthly procurement

6. Liaise with suppliers to procure items at competitive pricing

7. Assist in planning and updating project schedule

8. Perform related project duties as required

9. Work collaboratively with the rest of the team

10. Assist in preparing tender documents

Requirements

· Possess minimum O’ Level, ITE certificate

· Diploma in Landscape related course or Certified Practising Horticulturist will be an advantage

· Proficient in Microsoft Office, PowerPoint, Excel, Word, Outlook

· Good communication and interpersonal skill

· Attention to detail

· Good organizational and multi-tasking skills

· Fresh graduates are welcome

Responsibilities:

Program Support Activities

• Develop and deliver training within the scope of ATM system contracts.
• Develop and maintain the training syllabus including:Production and maintenance of training methods/tooling and documentation as directed by the Training Manager.
  Maintenance of eLearning syllabus/content.
  Managing access to eLearning as required by project/program requirements.
• Provide operational support to V&V:Contributing to test validation on time and on budget, in cooperation with the customer representatives, during Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) at the program’s relevant site
• Contributing operational concept/context to the correction and validating the Problem Change Reports (PCR’s) in coordination with the other teams (e.g. System Engineering, V&V)
• Contribute to the maintenance of traceability between customer requirements and the functional baseline
• Support Technical Working groups both internally and externally to define technical solutions that are operationally fit-for-purpose.
• Develop and conduct test procedures in conformity with specifications in order to ensure customers’ acceptance of ATM products.
• Provide system use guidance to existing and potential customers when required.
• Deliver ATC Awareness training as required to internal AMS teams.

Bid and Strategic Business Activity

• Provide ATS support and advice to the Thales Engineering and Marketing teams.
• Support development of Sales & Marketing Department product demonstrations in responding to Requests for Tender.
• Deliver product demonstrations to:prospective clients
  client management, technical and operations personnel.
• Review and provide feedback of proposed enhancements of the TopSky product [product roadmap]
• Assist the Operational Support and Training Manager with preparation/validation of AOS estimates in the context of projects/bids

General

• Prioritisation of competing deadline activities
• Identify risks, and propose effective solutions; execute mitigation actions and report on outcomes and residual risks
• Provide recommendations to Lead ATC Operations Specialist and Operational Authorities on modification of ATM related products/features.

Requirements:

• At least 5 years of Operational ATC experience across multiple disciplines.
• Firm understanding and demonstrated experience in training development and instruction.
• Significant ATM product knowledge or at least 2 years as a member of a Project Team involved in the implementation of a modern ATM system
• Excellent written and oral communications skills
• Capable of working in a self-directed environment without direct supervision
• Ability to work in a multicultural environment,
• Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales's key values
• Comply with all relevant company Occupational Health, Safety and Environmental policies and frameworks and work practices, with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure safe work practises at all times.
• Comply with all relevant Company policies and procedures
• Willingness to undertake periodic interstate or international travel as part of project/program support.
• ATM End users in-the-field use of Thales solutions / products.
• Operational activities, organisations, roles and customer decision making processes when implementing Thales solutions / products.
• The trend of the evolutions of the strategic operational approaches and the future needs of the customers / users.
• Air Traffic Control Licence (Current or previously held) will be added advantage.
• Knowledge in Operating System [UNIX, Linux, Windows] will be added advantage.
• Proven problem identification and analysis skills and system requirements analysis skills
• PC Software - Word, Access, Excel, PowerPoint, AuthorIT.

About DigiFT

DigiFT makes it easy for Web3 companies to invest in TradFi assets by providing on-chain access to institutional-grade assets. With our Tier-1 regulatory license, we ensure that investments are not just protected, but secure and transparent.
For asset owners, particularly financial institutions, DigiFT enables them to issue blockchain-based security tokens that investors can trade with continuous liquidity using an Automated Market Maker (AMM).

DigiFT is Asia's first regulatory-compliant exchange for on-chain real-world assets to be licensed by the Monetary Authority of Singapore as a Recognised Market Operator and Capital Markets Services provider. Established in Singapore in 2021, DigiFT is dedicated to meeting regulatory requirements in the markets it operates in, while delivering innovative yet responsible financial solutions that push the boundaries of financial services.

Purpose

As Head of Exchange Operations, you will ensure that all trading activity complies with MAS regulations (e.g., maintaining a fair, orderly, and transparent market) and adheres to the rules and procedures of the DigiFT Exchange (“Exchange”). The Singapore-based Exchange Operations team is responsible for Exchange Operations and Helpdesk services for the Exchange.

The Head of Exchange Operations will play a critical role in the growth and development of the Exchange as a member of the management team, reporting directly to the COO.

Responsibilities

1. Team Building and Strategy: Build and lead an operations team for the Exchange, including developing policies, strategies, and budgets.
   Establish standard operating procedures for Exchange Operations, Pricing, and Helpdesk activities.
   
2. Customer Support and Onboarding: Serve as the lead point of contact for key customer accounts, providing customer support, client onboarding, and other operational services. Foster strong customer relationships and develop trusted advisory connections with key accounts.
   
3. Regulatory Compliance: Ensure the Exchange operates in compliance with MAS regulations, maintaining a “fair, orderly, and transparent” market.
   Implement and enforce Exchange rules and procedures, as well as regulatory compliance policies (Compliance Procedures). Develop and operationalize the risk management framework for trading platforms.
   
4. Incident Management and Reporting: Manage and resolve operational incidents, including conducting root cause analyses and implementing process or technology improvements. Provide regular reports to regulators and top management, supported by analytics, dashboards, and other metrics.
   
5. System and Process Optimization: Develop and monitor systems to measure exchange performance and operational risks, reporting key metrics to governance committees. Regularly review system performance to enhance the overall trading experience.
   
6. Market Surveillance: Conduct market surveillance to prevent market abuse and manipulation.
   
7. Collaboration and New Initiatives: Work with the Technology team to implement new products, regulatory requirements, and policy changes, including formalizing process flows, updating KPIs, and conducting training. Collaborate with internal teams to design and implement enhancements to systems and processes, delivering best-in-class services to the market. Partner with Business Development and Technology teams to manage and optimize the listing and delisting of digital assets.
   
8. Investigations and Governance: Investigate breaches and support Compliance and other departments in their investigations. Oversee and evaluate the performance of outsourced service providers, ensuring accountability and reporting to governance committees.
   
9. Operational Support: Provide Exchange Operations and Helpdesk services for other markets within the DigiFT group during Singapore office hours.
   
10. Business Continuity and Disaster Recovery: Oversee the Exchange’s Business Continuity and Disaster Recovery Framework, ensuring thorough planning, execution, and reporting of test exercises to governance committees.

Qualifications

• Bachelor’s degree or equivalent.
• Extensive experience in exchange operations, market surveillance, or equivalent roles.
• Strong knowledge of exchange operations, blockchain technology, securitizable assets, and security tokens.
• Excellent verbal and written communication skills in English and Mandarin.
• Strong organizational and people management skills.
• Candidates with less experience may be considered for roles within the expanding operations team.

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for Senior Operations Officer to grow our business.

Responsibilities

• Ensure seamless processing of transactions for Loan products, Trade Financing products, and Supply Chain Financing products.
• Processing and managing of the payment process for loan referral fees.
• Perform first level AML check for transactions, SWIFTs name screening and raise STR when required.
• Coordinate and provide oversight of overall end-to-end Supply Chain Financing operations processes.
• Responsible for examining trade financing documents in accordance with international standards and for the loan and collection of international trade financing business.
• Responsible for the anti-money laundering and anti-terrorism (AML/CFT) compliance review in the international settlement business.
• Monitor/Control all transactions received and ensure smooth delivery and achieve performance and contribute to achieving business goal.
• Ensure prompt resolution of queries and escalations from internal and external stakeholders.
• Provide support for ad-hoc projects (Run and change) on behalf of the department in relation to Loan and Trade Financing products and to participate in UAT testing.
• Ensure Loan and Trade Operations procedures and policies are being followed and deviation escalated to Management.
• Ensure operational obligations are in compliant with Bank’s KYC policy, local and global regulatory requirements.
• Provide cross functional support within the Operations department when required.
• Work with relevant stakeholders on delivery of business performance and ensure daily adherence to service level and quality standards in end-to-end delivery of services.
• Identify opportunities and initiate suggestions for improvements.

Requirements

• Bachelor's degree in Banking, Finance or equivalent.
• Minimum 4 years of prior work experience in similar function in banking industry.
• Prior experience working in a bank’s Loan Operations unit and/or in Supply Chain Financing implementation team and ability to manage programs from implementation to execution.
• In-depth knowledge in Commercial Loan products (both bilateral and syndicated), Trade Financing products, UCP/ISP rules, URDG etc.
• Strong awareness of KYC/AML regulations and full understanding of Risks and Control requirements.
• Strong working compliance knowledge in Trade Financing Due Diligence/AML requirements.
• Strong working knowledge of applicable Trade Financing products and best practices of Trade Financing processes.
• Excellent communication skills with ability to multi-task while staying detailed oriented and having effective time management skill.
• Ability to work independently while being an effective team player, with ability to manage work under pressure.
• Candidates with Trade Finance experience will be considered favorably.
• Technological orientation with proficiency in MS Excel VBA an added advantage.

Job Purpose:

This is a 6 months contract role. The job purpose of the Junior Operations Analyst role is to provide support to the Head of Operations in the department daily operations. Undertake designated activities within the department to ensure service standards are achieved and risks managed. Be responsible for carrying out a range of demanding clerical, reconciling, data administration and control / monitoring services and duties, in order to ensure timely delivery of a quality service to clients, other Bank ABC units and departments in line with agreed service standards and within budgets.

Main Responsibilities:

· Primary person to support Head of Operations to respond to client instructions, internal stakeholders and Bahrain processing team for transactions relating to trade finance, bilateral and syndicated loans, remittances, Money Market deposits and other Treasury products.

· As directed, support/undertake the timely and accurate delivery of all requested tasks and initiatives as part of the daily operational work assigned by the HOD.

· Ensure customer satisfaction and provide professional customer support.

· Ensure that the work processed by self and the team adheres to all specified Bank processes, procedures, standards, and relevant external requirements.

· Identify and suggest improvements to new and existing processes / procedures / systems and the way in which the team operates to improve service quality and process efficiency.

· Maintain up-to-date awareness of market conditions, bank products and services to ensure that best practice is adopted where required.

· Participate in the evaluation and implementation of new or upgrades to existing IT systems and new products including the performance of robust user testing in accordance with bank standards.

· Prepare periodical reports and escalating irregularities to management and other regulating units/parties.

· Provide back-up cover for other colleagues absent due to sickness, training, annual leave etc.

· Recommend and implement changes to the way in which the team operates to improve service quality and process efficiency.

· Respond to a range of demanding enquiries, clarifying customers and other departments/units understanding of the information being given.

· Undertake duties at a similar or higher level as required.

· Undertake delivery of designated activities in order to provide an effective service to other departments/units in accordance with agreed service standards.

· When required support line management with the implementation of changes in own work area.

Job Requirement:

Knowledge

· Good understanding of the risks and attributes of the Group’s key products, services, operations, and technology gained from hands on experience in operational roles.

· Strong knowledge of MAS regulatory requirements for the Branches products, services and operations.

· Self / Work Organization: Knows how to prioritize tasks and diarize effectively to achieve deadlines. When appropriate co-ordinates and allocates tasks, ensuring full and effective use of resources available.

· Keyboard / Software Applications: Has a thorough understanding of Microsoft Office software including Visio and systems appropriate to the role and can input and extract information to provide a variety of reports.

Education / Certifications

· Bachelor Degree in one of the following fields Finance, Banking, Accounting, Business or Risk Management

Experience

· Minimum 3 - 6 years banking experience in Commercial Banking (Trade, Loans, Treasury)

Personal Attributes

· Fluent English (spoken and written)

· Oral Communication: Uses clear, concise and jargon-free speech to explain products/services/procedures and resolve problems. Uses effective telephone manner with customer/colleagues.

· Written Communication: Produces written responses to enquiries using appropriate wording. Produces clear and accurate written material.

· Perceives changes as opportunities to learn and not threats.

· Sees change from the perspective of the customer.

· Team Player and Self-motivated who gains and develops skills set to meet challenging requirements.

· Excellent organizational skills and ability to work under pressure with strong time management and minimum supervision.

· Flexible and positive approach to work, ‘can do’ attitude and ability to think beyond what is being requested.

Etiqa Insurance Singapore is looking for a dynamic individual to join our Finance Operations team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Ensure the timely and accurate processing of policy payments and commissions, adhering to established procedures and deadlines.
• Support the month-end closing process, including reviewing commission and referral reports, preparing journal entries, and posting them to the general ledger (Oracle).
• Investigate and resolve discrepancies in bank and balance sheet reconciliations, and collaborate with internal stakeholders to ensure prompt resolution.
• Ensure all insurance fund transactions are accurately recorded and reported, in compliance with the organization’s fund management policies and regulatory requirements.
• Monitor and reconcile interfund transactions, ensuring proper tracking and timely resolution to maintain accurate fund balances.
• Ensure compliance with internal control policies and regulatory standards, safeguarding the organization’s financial assets.
• Assist in the preparation of audit documentation and work closely with external auditors to ensure the smooth completion of audit.
• Support Operations and Customer Care departments by furnishing required information timely to prevent customers' compliant.
• Identify gaps in financial controls and proactively develop strategies to mitigate potential risks.
• Funds reservation
• Any other ad-hoc duties as assigned.

REQUIREMENTS

• Diploma or Degree in Accounting or equivalent
• Preferably with insurance background
• Minimum 2 years of relevant experience

We are looking for a ServiceNow Operations Engineer to join our client’s Global Operations team and assist with operations for their ServiceNow platforms. This function includes overseeing the platform’s day-to-day operations, guaranteeing system stability, and providing user report.

Experience in System / Application operations, ServiceNow platform
Strong willingness to ramp up ServiceNow skills.

Key Responsibilities and Activities:

1. Operations Support

• Be responsible for Operations of our ServiceNow Platforms, accordingly to our global operation rules / processes: This includes: Incident management, Platform Upgrades, Release Management, Health checks, Security Checks.
• Ensure proper Platform Administration and admin requests OLA fulfillment.
• Assist in troubleshooting issues and errors within the ServiceNow platform.
• Weekly report to our Global Operation Group leader.

2. Contribution to SRE (Site Reliability Engineering) activities:

• Contribute within the Global Operation team to SRE activities, aiming at improving operations effectiveness, and improvement of monitoring, automation of operations and admin tasks.
• Contribute to Definition and Documentation of processes or how-To as knowledge base articles.

3. Project involvement

• Actively participate in ServiceNow implementation and integration projects.
• Contribute to the testing and quality assurance processing during project rollouts.

4. Training

• Conduct regular training sessions for employees and contractors.
• Maintaining knowledge base articles for end users.

5. RampUp:

• Ramp Up Knowledge in ServiceNow Platform technology
• Become a Certified System Administrator

Qualifications:

• Bachelor’s or Master’s degree in information technology,
• Experience in Systems / Operations / IT.
• Knowledge of programming languages like JavaScript
• Knowledge in Security
• Basic knowledge of ITSM principles
• Experience in IT project management, DevOps/Agile
• Fluent in English

Preferred Skills:

• Excellent analytical and problem-solving skills.
• Strong communication and organizational abilities.
• Ability to document processes, configurations, and user guides clearly and effectively.
• Familiarity with HTML, CSS, and web services (REST, SOAP) is beneficial.
• ServiceNow certification (eg. ServiceNow Certified System Administrator)

IT Operations Coordinator

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a IT Operations Coordinator to ensure smooth infrastructure operations and deliveries are processed efficiently.

Responsibilities:
- Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
- Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
- Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
- Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
- Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.

Requirements:
- Experience in logistics coordination, vendor management, or similar roles, preferably in a network, IT, or data center environment.
- Vendor management and procurement processes

Additional Information:
- Location: HarbourFront
- Working hours: Monday to Friday, 9 am to 6 pm, Weekend work once a month with compensated off
- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.
- Occasional travel to data center locations.
- Start off as a 1-year contract with 2 months' notice period.