The primary role of the Manager / Assistant Manager, Operations is to provide support to the General Manager and any other persons or companies assigned, in a professional and timely manner.

Meticulous and insightful, this individual possesses excellent communication, negotiation, leadership and people management skills, and is able to work with fellow partners, management and colleagues to execute events within tight schedules and stipulated budget.

This individual must be flexible in terms of job scope and work hours to meet the demands of our fast-paced and dynamic organization. The ideal incumbent will have a cheerful disposition, impeccable personal grooming, is highly independent, resourceful and takes initiative, and has effective communication, time management, planning and organizational skills.

Job Responsibilities

• Define types and scale of the projects, propose a suitable venue, and develop event layout and seating plans
• Maintain good relationship with all stakeholders and source for new stakeholders when required
• Liaise and negotiate with all stakeholders, balancing cost efficiency and optimum performance for the events
• Create and propose profit and loss budget for different project profiles
• Oversee and develop operation plans from the start to the end of the events, including contingency and risk management plans
• Coordinate with vendors such as transportation, accommodation, production, ticketing agent and venue to ensure adherence to event plans, budget and ensuring everything runs smoothly and accurately
• Oversee and manage event expenditure within events budget, liaise with finance on invoicing and payment matters to ensure timely settlement
• Manage and liaise with artiste management on the requirements for the events
• Manage all escalated customer enquiries, requests and feedback promptly and professionally
• Comply with various event’s policies and procedures to ensure that they are within government rules and regulations
• Manage a team of 3-4 members in the operation department and tasking them to different projects
• Evaluate latest technology trends that can be leveraged to spur innovation in events and customer experience
• Recommend measures to improve processes, always strive to do better and adopt best practices
• Resolve all project issues and deviations to ensure that projects are executed as planned
• Review project deliverables to ensure that they adhere to event plans
• Explore and manage all other projects within the team such as exhibition, merchandise and customer experience programs
• Support ad hoc projects as directed by the General Manager

Job Requirements

• Possess at least a Diploma with specialization in Events Management, Mass Communication or Project Management preferred
• Preferably at least 4 years of relevant project management experience, preferably in the field of Events, Entertainment or Exhibition
• Strong interest in the music/entertainment or exhibition industry and possess great knowledge in music trends
• Great attention to detail, is highly responsible and takes pride and ownership in work done
• Excellent people managing skills
• Highly independent and resourceful team player with impeccable integrity
• Strong communication, negotiation, interpersonal, quick problem-solving, time management, and planning and organisational skills
• Able to multitask, work well in a diverse and dynamic environment and under pressure during events
• Fluent in written and spoken English; other language proficiency such as Mandarin/ Korean/ Cantonese is a plus given that you will be interacting with artiste and team who are from other countries and might only speak comfortably in their native language
• Comfortable and have readiness to work longer and irregular hours including weekends during event period

PURPOSE

To perform/review user acceptance testing for newly developed product or product/system enhancement and assisting in administrative duties.

KEY ACCOUNTABILITIES

• Participate in and sign off test case reviews and user acceptance testing.
• Work closely with stakeholders on allocated Projects/Change requests.
• Ensure that systems are tested thoroughly and comply with the requirements defined in Business Requirement Specifications / Functional Specifications.
• Ensure test results are documented properly.
• Perform customer due diligence checks for Direct-To-Customer business & new customer onboarding at policy servicing.
• Provide administrative support to policy servicing such as handling of physical mails, scanning and perform forms updates.
• Ad-hoc tasks/duties as assigned by the manager.

QUALIFICATIONS / EXPERIENCE

• At least A level or diploma holders
• IT Savvy
• Positive work attitude.
• Ability to work in a fast-paced and deadline-oriented environment.
• Self-motivated with critical attention to deadlines and reporting.
• Should have an aptitude for testing with keen eye for detail.

KNOWLEDGE, SKILLS & ABILITY

• High degree of proficiency in system and internet applications, Outlook & Internet applications.
• Good understanding of life insurance product.
• Experience in performing user acceptance testing preferred.
• Aptitude for testing with an eye for detail.
• Manual testing, automation testing of any core application, web applications will be good.
• Working knowledge of SQLs and APIs is a plus.
• Proficient in graphic design and/or design software tools is preferred.
• Good understanding of life insurance product is preferred.

Operations Crew (Funeral Industry)

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm, need to standby duty from 5pm-8am (2 times a week)

Location: Geylang Bahru

Salary: Basic $2100 + Driver allowances $100 + $30 each standby duty + OT (gross pay around $3000++)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description:

• Assist in setting up and tearing down.
• Managing housekeeping for in-house funeral equipment
• General maintenance duties for funeral homes
• Assist on any other funeral related duties.
• Other ad-hoc duties assigned.

Requirements:

• Must have Class 3/ 3A driving license.
• With 1 year or without experience are welcome
• Comfortable working in the funeral industry
• Able to do shift work, and work on Public Holidays and Overtime

Position Overview:Based in Singapore, the Retail Operations Management Trainee will play a crucial role in our retail operations across Southeast Asia, with a focus on the Indonesian market. This role is designed for recent graduates looking to launch their careers in retail management, event planning, and customer service. The successful candidate will be fluent in Indonesian and have a strong foundation in business principles.

Key Responsibilities:
Event Operations:
Assist in developing and executing event plans for in-store promotions and product launches.
Support coordination with marketing and sales teams to align events with company objectives.
Participate in managing event logistics, including vendor coordination and budget management.
Contribute to analyzing event outcomes and providing recommendations for future improvements.
Retail Store Inspections:
Support in conducting regular store inspections to ensure compliance with company policies and standards.
Identify areas for improvement and contribute to implementing corrective actions.
Assist in evaluating store performance metrics and providing feedback to store managers.
Training and Development:
Participate in designing and implementing training programs for retail staff.
Monitor training effectiveness and provide input for continuous improvement.
Assist in developing and maintaining a library of training materials and resources.
Sales and Performance:
Support in setting and achieving sales targets for assigned stores.
Contribute to strategies to increase customer traffic and conversion rates.
Customer Relations:
Help ensure high standards of customer service are maintained across all stores.
Assist in addressing customer complaints and feedback promptly and effectively.

Qualifications:
Bachelor's degree in Business Administration, Marketing, or a related field, completed within the last year.
Basic understanding of retail management and customer service principles.
Fluency in Indonesian and English.
Strong analytical skills with the ability to interpret basic sales data and customer feedback.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Proficiency in Microsoft Office Suite and willingness to learn retail management software.

Work Environment:
This role will be based in Singapore with regular visits to retail stores and event venues across Southeast Asia, including Indonesia.

Position: Assistant Manager (Learning and Development)
Institution: National Healthcare Group
Family Group: Administration

We are seeking an organized and proactive individual for the role of Assistant Manager – Learning & Development (L&D). This position involves managing key talent development initiatives at NHG headquarters, including the Healthcare Management Associate Programme (HMAP), talent development, succession planning, leadership programs, and the Learning Management System (LMS).

Key Responsibilities:

• HMAP Management: Oversee the execution of HMAP, including budgeting, workforce planning, selection, onboarding, engagement sessions, and evaluations.
• Talent Development: Implement talent development frameworks, identify high-potential employees, and collaborate on development plans.
• Leadership Programs: Plan and manage leadership development initiatives, provide consultation, and oversee scholarship nominations.
• LMS Administration: Act as the system SME, ensuring data accuracy and resolving technical issues.
• Learning Partnering: Identify learning needs, conduct orientations, and develop training programs using various methods.

Qualifications:

• Bachelor’s degree in HR, Business Administration, or related field.
• Minimum 5 years of experience in L&D, talent management, or HR with proven program management skills.
• Strong interpersonal, communication, and project management abilities.
• Familiarity with talent development frameworks and LMS platforms; experience with SuccessFactors is a plus.

Personal Attributes:

• Collaborative team player with strong organizational skills.
• Detail-oriented and resourceful, focused on process improvement.
• Innovative thinker with project management competence.

Your new company

Be a part of a world’s leading tech company, engaging with exciting new technologies.

Your new role

• Partner with Sales organization to drive positive brand perception & incremental revenue
• Drive business analysis and analytical activities to develop B2B marketing strategy.
• Handle B2B marketing for large corporations and agencies to ensure synergy in operation, efficiency in execution and consistency in narrative to the market.
• Develop messaging, collateral, events, and business strategies aimed at advertisers, agencies and publishers, increasing our engagement with them and measuring the efficacy of such programs.
• Inspire and build confidence amongst advertisers and agencies through research, insights and case studies.
• Support executive communication within Marketing and to other cross-functional teams.

What you need

• In addition to BA/BS degree, at least 4 years work experience in tech marketing, brand management, strategy consulting, agency, or a related B2B industry with business acumen
• Experience at a marketing firm, agency, management consulting firm, bank, and/or in another role requiring strategic problem identification and problem-solving skills.
• Demonstrated analytical success. Demonstrated capacity for developing and understanding strategy.
• Penchant for technology, creativity to "think outside the box” and leadership to execute effectively
• Ability to speak and write in Tagalog fluently and idiomtically to communicate with local stakeholders.

What you'll get in return
This is an exciting opportunity to join a global company. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 9611 0531 or email [email protected] for a confidential discussion.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

Morgan McKinley is seeking a Music Content Operations Research Analyst for a 12 months contract with a possibility to extend or to go perm!

Responsibilities:

• Oversee daily operations with music publishing and label partners.
• Develop workflows for monitoring publishing data and resolving issues.
• Create visual reports to track metrics and trends.
• Communicate onboarding specifications and data delivery to partners.
• Collaborate with cross-functional teams to scale operational support.
• Cultivate expertise in music rights management products.
• Advocate for contractual rights in decision-making processes.

Requirements:

• Background in music/media research with experience in record labels, or music publishing.
• Manage data ownership operations with publishing and label partners.
• Strong understanding of music rights management products and licensing.
• Knowledge of IP policies and digital rights management.

Minimum Qualifications:

• 3+ years in music account management, product management, or data analytics.
• Proficient in SQL and Excel with technical operations skills.
• Excellent communication and cross-functional collaboration skills.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Role:

Process Engineer (Chemical Engineering / Operations)

• Singapore Based (Tuas // Company Transport / Transport Allowance if candidate travel to work by themselves (S$120)
• 5 Days work per week (Mon to Fri 8am to 5pm)
• Basic: $3800 to $4300 + site allowances
• At least a Bachelor in Chemical Engineering + Min 1 years of process industry experience
• Strong working knowledge of process related standards, Process Improvement and Safety Management
• Career Progression Opportunities

Job scope

Analyze and evaluate existing processes, take measurements and interpret data including SCADA system operations (in line with company towards digitalization)

Perform risk assessments

Research, design, and develop processes to optimize productivity and workflow

Oversee operations and maintenance of facility processes

Determine the organization and setup of operations

Oversee implementation of new processes and procedures

Investigate and troubleshoot any problems that arise with processes, procedures, and operations

Develop best practices, routines and innovative solutions to improve throughput and quality of output

Manage cost and time constraints

Provide process documentation and operating instructions

Involve and perform PSM and Hazop study

Become turnkey manager to plan and execute plant shutdown

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Duties and Responsibilities:

• Handle and process full spectrum of Trade Finance transactions (Import /Export LC, Collection, Commodity Trade Finance, Invoice Financing, Trade Loans, BG, SBLC issuance).
• Review the LC workability and matching of terms and conditions for Back-to-Back LC issuance.
• Perform document checking independently for Import and Export as per LC terms and adhered to UCP rules and International Standard Banking Practices.
• Handle all settlements /preparation of all payments, disbursement of proceeds independently (MT103 /MT202)
• Perform TBML screening, identifying irregularities and red flags shown in documents for further escalation and approval.
• Monitor and follow through all trade finance related transactions from end to end.
• Ensure all transactions and tasks assigned are carried out are in accordance with the operating and compliance procedures.
• Ensure smooth processing day-to-day trade finance transactions within the stipulated Service Level Agreement (SLA).
• Ensure daily funds reporting are accurate and timely to Treasury.
• Investigate on unreconciled transactions
• To participate in launching of new trade finance products, prepare and participate in UAT activities for system implementation/enhancement/migration activities.
• Liaise and collaborate closely with various internal stakeholders, including IT, Corporate Banking Department, Legal and Compliance Department, Risk and Control Department, Treasury to ensure smooth facilitation of transaction.
• To review P&P annually and to involve in process improvement where applicable.
• Ensure any others assigned operations duties by supervisor are duly performed.
• To back up other team such as remittance and Corporate Banking Loans operations in case of needs.

Requirements:

• Relevant experience handling trade finance operations within the banking industry.
• Familiar with Structure Trade and/or Commodity Trade Financing, BG and SBLC issuance.
• Possess good trade finance knowledge. CDCS qualifications will be an added advantage.
• Willingness to learn Deposit, Corporate Banking Loans and remittance will be preferred.
• Proficient in both English and Mandarin language to liaise with internal and external Chinese stakeholders.

• Handle all operational activities related to trade support, shipping document preparation, L/C
• Lead a team of operations, manage large-scale contracts
• Oversee bulk vessel shipments, ensure all shipments are in line with regulations
• Work closely with traders, shipping team, internal stakeholders
• Ensure all operational activities are align with international trade regulations, L.C, GAFTA, FOSFA, Incoterms

Responsibilities

• Product Planning for China Region
• Write and maintain accuracy of appealing tour itinerary descriptions.
• Plan & market China FIT products + Free & Easy products
• Plan & control group seats / hotel rooms inventories
• Manage tour pricing and set costs, by analysing performance, market influences and budget requirements; define assumptions and propose selling prices.
• Provide tour set-up for OB system.
• Closely monitor sales against budget and pace by using available data sources and reports
• Liaise & Negotiate contract rates and terms: hotels, tour operators and special offers, while remaining in compliance with other relevant regulations Manage and maintain tour operators’ relationships along with contract administration.
• Collaborate closely with the Marketing department for brochures and collateral production.
• Assist with vendor performance management
• Provide training for counter staff on tour products and destinations.
• To assist the department head in strategic planning of China tours
• Attend meetings / seminars & familiarization trips
• Assist with travel fair assignment

Skill Requirements

• Minimum 2 years in travel industry; experience with product management, contracting and pricing.
• Knowledge of Microsoft office word & excel are required
• Good command of both written and spoken English & Chinese, Chinese is preferable
• Familiar with GDS knowledge, Sabre reservation system, and OB reservation system.
• Problem Solving and Customer Service Skills
• Willingness to travel occasionally for trade shows, product contracting, planning and destination familiarization

(We regret that only shortlisted candidates will be notified)

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are seeking a detail-oriented and highly organized individual as a Bank Operations Technology Coordinator, to support the Network & Hosting Team of our client in Singapore, which is a top global investment bank.

In this role, you will be responsible for coordinating the timely and accurate delivery of network and hosting infrastructure equipment to data centers, warehouses, and other critical facilities of the bank. You will work closely with vendors, logistics teams, and internal stakeholders to ensure that all deliveries are processed efficiently, and items are received accurately. Your role is essential to maintaining smooth operations for network infrastructure deployments and supporting the hosting environment's needs.

Key Responsibilities

Delivery Coordination:

• Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
• Coordinate with internal teams to ensure timely ordering and procurement of required items, ensuring all equipment is ordered according to project specifications.
• Track and monitor the status of orders and shipments, ensuring that deliveries are on time and accurate.

Vendor and Supplier Management:

• Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
• Ensure that vendor documentation (such as invoices, packing slips, etc.) is complete and accurate.
• Track vendor performance and report any discrepancies or issues that may impact delivery timelines.

Data Center Access Coordination:

• Request and manage access passes for entry into data centers, ensuring that all passes are prepared and ready for delivery teams.
• Work closely with security and facilities teams at data centers to ensure that delivery teams and equipment are properly authorized for entry.
• Ensure compliance with all data center protocols regarding access, safety, and security.

Delivery and Equipment Verification:

• Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
• Document any discrepancies or damages in delivery, escalating issues as needed to the relevant teams for resolution.
• Perform initial inspections and quality checks to ensure that items received are in good condition and meet project requirements.

Logistics Documentation:

• Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.
• Report on logistics performance and provide feedback to relevant teams for continuous improvement.

Stakeholder Communication:

• Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
• Provide regular updates on the status of deliveries, ensuring all stakeholders are informed of any issues or delays.

Other Duties:

• Perform additional duties and responsibilities as needed to support network infrastructure projects and hosting operations.

Qualifications

• Experience: At least 1 year of relevant experience in logistics coordination, vendor management, or similar roles, preferably in a network, IT, or data center environment.
• Education: Bachelor’s degree in Business, Logistics, Information Technology, or any other field

Skills & Abilities:

• Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with internal teams and external vendors.
• Attention to detail and accuracy in handling equipment deliveries and documentation.
• Familiarity with data center operations, network infrastructure, and hosting environments (advantageous).
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Preferred Qualifications

• Experience working in data center or network infrastructure environments.
• Knowledge of industry-standard logistics practices and shipping methods.
• Familiarity with vendor management and procurement processes.
• Experience in coordinating equipment deliveries in high-security environments.

Working Conditions

• Office and data center environment.
• Occasional travel to data center locations may be required.
• Ability to work outside of normal business hours (Saturday or after 6pm) is required for the role to coordinate deliveries or handle urgent requests.

PURPOSE

To actively involved in UAT execution and test plan review to prepare for the product launch or enhancement to product or system.

When the need arises, this candidate will be required to do first level CDD checks for New Business Applications and help out in incoming

mails sorting and scanning.

KEY ACCOUNTAIBILITIES

• User Acceptance Test for newly developed products and or enhancement to product or system
• To execute test plan and record test results accurately
• Identify, record and document defects timely
• Ad-hoc tasks/duties as assigned by the manager

QUALIFICATIONS / EXPERIENCE

• O or A level holders
• IT Savvy
• Positive work attitude.
• Ability to work in a fast-paced and deadline-oriented environment.
• Self-motivated with critical attention to detail, deadlines and reporting.

KNOWLEDGE & TECHNICAL SKILLS

• High degree of proficiency in system and internet applications, Outlook & Internet applications.
• Good understanding of life insurance product and/or claims.

Customer Success Manager

Award-winning medical device startup (GyroGear.co) has an opening for a skilled Customer Success Manager based in Malaysia. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

As a Customer Success Manager, you will play a critical role in ensuring that our customers are not only well taken care of but truly supported throughout their journey with GyroGear. This role is pivotal in shaping a customer experience that reflects the global image of GyroGear as a trusted leader in medical innovation. Through long-term engagement and relationship-building, you will foster customer success while laying the foundation for a world-class customer service team. Please note that this role may require occasional work on weekends and holidays to meet the needs of our customers.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

RESPONSIBILITIES:

We are looking for a Customer Success Manager whose responsibilities include, but are not limited to:

1. Customer Relationship Management

• Serve as the primary point of contact for GyroGear customers, ensuring inquiries are addressed promptly, professionally, and empathetically.
• Build and maintain long-lasting relationships by understanding customer needs, goals, and preferences.
• Act as a trusted advisor, guiding customers to maximize the value of GyroGear’s solutions.

2. Customer Onboarding and Education

• Lead the onboarding process, ensuring new customers are equipped with the knowledge and resources to succeed.
• Develop and deliver training sessions, tutorials, and resources tailored to customer needs.

3. Issue Resolution and Advocacy

• Collaborate with internal teams to resolve customer issues efficiently and to high satisfaction.
• Advocate for customers by communicating their feedback and pain points to R&D, Operations, and Commercial teams.

4. Driving Success Metrics and Retention

• Establish and track key customer success metrics, ensuring satisfaction goals are achieved.
• Identify at-risk customers proactively and implement strategies to improve retention.

5. Communication and Engagement

• Regularly update customers via newsletters, status reports, and check-ins to ensure consistent engagement.
• Actively participate in online communities to foster connections, increase brand awareness, and generate new leads.

6. CRM Management and Process Optimization

• Maintain and enhance the CRM database to ensure accuracy, usability, and efficiency.
• Develop and refine customer success workflows, ensuring scalability as the company grows.

7. Collaboration and Cross-Functional Support

• Partner with Logistics, Finance, and Commercial teams to handle returns, refunds, and complex customer concerns.
• Collaborate with Marketing to create customer-centric campaigns and content, such as testimonials and success stories.

8. Thought Leadership and Continuous Learning

• Stay updated on industry trends, regulatory changes, and competitive offerings to provide informed recommendations to customers.
• Represent GyroGear at regional and international events to showcase the GyroGlove™ and engage directly with customers (e.g., Singapore).

QUALIFICATIONS:

• A minimum of 5 years of experience in customer success, account management, or customer service roles.
• Proven track record of building and maintaining strong, trust-based client relationships.
• Strong communication skills in English, both written and verbal.
• Expertise in CRM platforms and related tools; experience with HubSpot, Intercom, Zapier, or Airtable is a bonus.

Technical and Professional Skills

• Advanced problem-solving and troubleshooting abilities, with a focus on delivering practical solutions.
• Strategic thinking and organizational skills, with the ability to manage multiple priorities effectively.
• Strong analytical mindset to track and optimize customer success metrics.

Soft Skills

• Empathy and active listening, with a passion for understanding and addressing customer concerns.
• Adaptability and resilience, thriving in a fast-paced, startup environment.
• High level of professionalism and composure in stressful situations.

Additional Requirements

• Flexibility to travel regionally as needed (e.g., to Singapore).
• A strong commitment to delivering exceptional customer experiences and exceeding expectations.

Job Description

Reporting to PB Management, lead the PB Client Relationship team with the following key responsibilities:
1. Develop customer base, enhance PB products and services to meet the department designated business plan; adhering to the Bank and PB policies and procedures.
2. Maintain client business relationships.
3. Supervise the Relationship Managers to meet their respective KPI.
4. Review and/or approve the ongoing exception transactional requests, customer due diligence and documentation submitted by the Relationship Managers.
5. Manage the staff resources and staff training to ensure the continuity of business activities and customer service.
6. Deliver task assigned by reporting manager.

Requirements

1.Academic Qualification: Bachelor or above
2.Professional Qualification: CACS P1 & P2
3.Years of Relevant Experience: At least 5 years in Private Banking
4.Personal Skills: Strong in analysis, coordination and communication

The Opportunity

This role is responsible for building and delivering our core content for the Group, creating compelling, informative, and engaging narratives to support Toll’s engagement with customers, conversion and revenue through digital and email channels. This includes leading the content writing and managing the teams responsible for creative delivery across design and multimedia.

• Lead, craft and implement a comprehensive content strategy, ensuring a unified brand voice aligned with business goals across various channels including and not limited to marketing campaigns, social media, product, webinars, thought leadership pieces, infographics, customer newsletters, case studies, videos and digital content
• Plan editorial calendar and lead editorial meetings with key stakeholders to ensure consistent push of content across all channels (website, social media, email etc). Develop and execute strategies for distributing content across multiple channels (ex. social media, email, partnerships) and exploring paid distribution opportunities. Oversee the creation, curation and distribution of high-quality content across diverse mediums ensuring all content is well researched and relevant for an impactful storytelling approach that will elevate brand awareness around Toll
• Manage Toll’s social media presence to drive brand and marketing objectives, overseeing scheduling, and utilizing reporting/analytics to continually improve effectiveness. Collaborate with the Head of Marketing to ensure alignment with the overall marketing strategy.. Maintain an organized content management system for easy access and reuse of content assets. Manage content workflows, approvals and publishing processes to streamline production. Review and edit content to ensure it meets quality standards, factually accurate, and adhering to brand voice, guidelines and tonality.
• Monitor and report content performance with analytics tools to track content success and ROI, email campaign performance and deliverability rates, using insights to refine content strategies and improve future content. Ensure all content is legally compliant, adhering to copyright laws and industry regulations, email marketing laws and regulations (opt ins, opt outs) following proper protocols for sensitive or regulated content
• Design, write and create engaging email campaigns that are responsive, visually appealing and optimized for different devices with the support of email marketing platforms. Conduct email campaign optimization and develop automated email workflows, using segmentation strategies to nurture prospects, promote cross sells and gain win backs. Manage and segment the email list to ensure targeted communication with specific customer segments. Monitor and report content performance with analytics tools to track content success and ROI, email campaign performance and deliverability rates, using insights to refine content strategies and improve future content. Develop and implement an overall email marketing strategy identifying target audiences and segments to create personalized and relevant email content.
• Collaborate with the Toll Design Studio – focusing on content copywriting and design to produce visually appealing and engaging materials. Collaborate with marketing teams to promote content effectively

To Be Successful, You'll need:
• 3+ years previous experience in similar role
• Leading creative team with creating copy for creative campaigns and eDM journeys
• Short-form social and web/digital content and writing for B2B audiences
• Well-developed ability in converting technical and/or complex topics and concepts into plain language
• A reliable, detailed and focused individual who enjoys working and collaborating within a creative team. The ability to manage multiple projects, pressing timelines and some ambiguity with ease
• CMS experience . Experience with basic design tools (e.g. Canva), Salesforce and Marketo an advantage

Job Description

The ideal candidate;

• Identifies opportunities to grow overall business revenue and brand image, through adoption of various marketing mechanisms
• Actively engages in competitive analysis of market trends in Singapore and Asia, so as to extend strategic business development initiatives
• Conduct business opportunity research in order to propagate enhanced patronage through launches of new products
• Establish contacts with players from other companies within the same industry in order to promote franchising opportunities so as to increase the brand outreach locally and within Asia
• Keep track of latest competitor developments and recommend changes accordingly
• Build-up and manage a team of business development executives, in order to develop and enhance a networked outreach
• Establish, develop and execute a Customer Loyalty Program through email, SMS, phone (cold-calling) and social media marketing mechanisms
• Responsible for developing corporate clientele and negotiating a range of standard & non-standard B2B customer requests
• Researching organisations to find new customers and identify key decision makers in order to promote services and products
• Identify, propose, and execute potential business deals such as but not limited to, tender biddings, corporate catering orders and establish partnerships with event management firms
• Possesses an in-depth understanding of food processing and manufacturing financial costs
• Experienced with a strong understanding of Google AdWords in order to propagate and monitor marketing initiatives closely
• Keeps abreast of latest market information in order to better align the business with changing market trends and requirements
• Follows up on quotation requests so as to facilitate sales growth
• Forecasting sales targets and ensuring they are met
• Engaging in up-selling and cross-selling of products and services
• Actively seek and build a network of commissionable introducers so as to enhance patronage
• Attend events, conferences and ceremonies in order to identify operational streamline possibilities
• Preparation of business proposals and offer letters to prospective partners, and collaborators

About the Role

The Deal Desk Manager will help accelerate revenue growth of our enterprise business by supporting our sales motion to create quality deals. As the deal desk leader for our sales team, you will be responsible for:

• Supporting the sales team in structuring and executing large/strategic deals, including bid management for enterprise deals.
• Manage our enterprise deal approval process to ensure compliance while enabling unique contracting needs and requirements
• Ensure sales motion reflects a healthy sales discovery process so that deals reflect the customer’s needs
• Understand an evolving competitive landscape to help create competitive differentiation
• Provide additional deal desk supporting to other enterprise businesses based on business need

If you’re excited by driving growth through global, cross-channel and cross-product initiatives and want to be part of a company that is helping to build a better internet, Cloudflare would love to talk to you.

What you'll do

• Collaborate with the sales team in structuring and executing large/strategic deals, liaison with all organizations involved in the agreement process (e.g., finance, legal, order management, product, services/support).
• Audit and validate data and margins on adhoc deals submitted by the sales team.
• Perform margin and pricing analysis in order to support business strategy.
• Manage international pricing matrix, partner margin deals and large deal approvals.
• Collaborate with internal teams to build, streamline and automate our deal desk processes.
• Perform monthly and ad-hoc analysis to identify opportunities to improve the business KPIs through continuous improvement
• Work with teams to develop pricing tools (e.g., TCO calculators, discounting guidelines) and integrate them into Salesforce

Examples of desirable skills, knowledge and experience

• Must be comfortable in a fast-paced sales environment
• Understand the buying process and negotiating dynamic for enterprise entities
• Experience working the deal desk/contract management team:Develop an in-depth understanding of the pricing models
  Provide support in conjunction with contracts, legal & finance teams
  Ability to analyze & recommend the best course of action for complex pricing & licensing situations.
  
• Knowledge of Cloud/SaaS services, software and solutions is highly recommended
• Expert knowledge of Microsoft Excel, SQL and prior experience with modeling and analysis
• Enjoys engaging with complex, cross-functional teams and individuals
• Experience with8+ years of experience
  5+ years of deal desk experience
  
• Possess excellent written and oral communication skills
• Proactive, creative, and results oriented individual
• Experience selling software is considered a bonus
• Preference: working knowledge of Japanese language to deal with stakeholders in Japan

Job Description

Position: Client Services Manager

Salary: $3,300

Office Location: 105 Cecil Street, #11-00 The Octagon, Singapore 069534

About Nautica Maritime Pte. Ltd.:

Nautica Maritime is a premier port agency based in Singapore, specializing in comprehensive maritime services. With years of experience, our team ensures seamless operations for shipowners, operators, and charterers, providing solutions such as vessel clearance, documentation, crew welfare, and logistics support. Located in one of the world’s busiest maritime hubs, we emphasize safety, compliance, and customer satisfaction.

Key Responsibilities:

- Serve as the primary point of contact for clients, ensuring their needs are addressed promptly and professionally.

- Foster strong relationships with shipowners, operators, and charterers to build long-term partnerships.

- Oversee the smooth execution of vessel clearance, documentation, and related port services.

- Collaborate with internal teams and external stakeholders to ensure timely and efficient service delivery.

- Arrange logistics and welfare support for crew members, ensuring compliance with maritime regulations.

- Provide tailored solutions to meet clients' specific requirements.

- Monitor service standards and prepare reports to evaluate operational efficiency.

- Ensure strict adherence to safety protocols, legal regulations, and company policies.

Requirements:

- Proven experience in client servicing, maritime operations, or a related field.

- Strong communication and interpersonal skills.

- Detail-oriented with the ability to manage multiple priorities.

- Familiarity with Singapore’s maritime regulations and port operations is a plus.

RESPONSIBILITIES

• Responsible for budgeting, financial planning including cash flow management and analysis of the financial performance of a group of companies
• Prepare and ensure timely and accurate monthly consolidated financial statements and accounts schedules
• Support Investment and Asset Managers in timely reporting to Management and Investors
• Liaise with external and internal auditors, tax agents and lawyers to support audit, tax and other statutory requirements
• Establish collaborative business partnering relationship and lead the team in improving existing policies and processes and transform it through the active adoption of digital tools for better efficiency and costs savings
• Any other duties assigned

REQUIREMENT

• Degree in Accountancy or equivalent professional qualifications
• At least 4 years of experience in handling full set of accounts
• Relevant experiences from the Real Estate and/or Healthcare industry will be preferred
• Experience in handling real estate and property leasing accounts are preferred
• Proficient in MS Office – Word, Excel and Powerpoint
• Ability to multi-task and manage several companies in a fast-paced environment
• Self-motivated, committed and takes initiative on the job
• Strong team player with good communication and interpersonal skills.
• Excellent team player with commitment and drive to succeed in an enterprising and dynamic corporate environment

Drive the formulation and execution of HR strategy for non-medical compensation, performance management and benefits to reinforce the organisation’s attraction and retention of talents.

Key Responsibilities

• Lead the Non-medical C&B team to develop C&B and performance management strategies, and translate them into policies, practices, and processes.
• Oversee the annual review exercise for performance management, salary increment and bonuses
• Participate in annual salary benchmarking exercises and reviews.
• Manage the benefits administration and vendors.
• Build collaborative partnership with external and internal stakeholders and provide C&B recommendations and solutions to HR teams and business departments.
• Derive insights from C&B data to enable more effective people decisions and optimize cost.
• Conduct internal audits and reviews to ensure compliance to relevant regulations and policies

Job Requirements

• Degree in HR with 15 years of experience in HR, with a focus on compensation, benefits and performance management.
• At least 5 years of supervisory experience preferably in healthcare industry
• Strong attention to details and management of confidential information
• Strong analytical and communication skills
• Comfortable with multi-tasking and working in a fast-paced environment

Job ID:QXWRW5V3

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509745

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse

RESPONSIBILITIES:

• Establish and agree upon a BIM Execution Plan, ensuring on-going compliance and continuous improvement, as well as perform any and other responsibilities or functions as required in the BIM Execution Plan.
• Oversee, coordinate and manage BIM projects.
• Provide internal BIM consultancy for projects.
• Manage processes, implementation, best practices and techniques of BIM and related tools.
• Setup/maintain company BIM Standards, workflows and processes
• Determine the conventions to be followed for reviewing BIM models and associated deliverables.
• Monitor the progress of design to ensure it is according to planned schedule.
• Responsible to participate and support the Company’s SHEQ within their scope of duties.
• Ability to train engineers in Autodesk Revit, Navisworks as well as Bentley software basics.

REQUIREMENTS

• Degree in Civil, Architectural, Structural or its equivalent with minimum 10 yrs relevant experience
• Well-versed in BIM e-submission process, requirements and guidelines, and LTA, PUB and BCA standards
• Trained in BIM Modeling and BIM Management
• Full understanding and competence in 3D modelling in Bentley and Autodesk Civil and Structural softwares and civil structural design, setting up Seed and Shared parameters, as well as experience in Navisworks, Navigator, BIM 360, Solibri.
• Experience in Bentley ProjectWise is of advantage

Social Media Marketing Manager (Agency)

Singapore

Company Description:

Our client is a dynamic and innovative agency specializing in crafting impactful brand stories and driving engagement through compelling content. With a keen focus on strategy, creativity, and real-time trends, we help our clients amplify their voices across social platforms. Our team thrives on turning ideas into buzzworthy campaigns, ensuring every story resonates and captivates the right audience.

Responsibilities

• Research, formulate strategies, develop and execute social media always-on content and social-first campaigns
• Manage various social platforms to identify and leverage trends for maximum brand impact (Meta, LinkedIn, TikTok, XHS, Lemon8)
• Manage, create and publish high quality content
• Liaise with designers and other departments to ensure content achieves desired business and marketing outcomes for our clients
• Analyse stats and create reports
• Stay on top of latest social media practices, trends and tools
• Work closely with clients to achieve content goals
• Manage a budget and run paid ads for social media posts
• Lead team of junior content planners and strategists.

Requirements:

• Keen eye for good design
• Masterful wordsmith
• Exceptional attention to detail
• Degree in Communications, Digital Marketing or Business Management with relevant specialty
• Min. 2-3 year experience in relevant social media or content marketing role
• A proven track record and strong understanding of all social media platforms
• We’d also consider knowledge in Notion, Canva, Adobe Ps and Ai a plus

about the company

Our client is one of the key players in the renewable energy industry with a global presence.

about the job
In this role, you will support the Global Tax Head and APAC CFO in providing advice on tax related queries for corporate structures, acquisitions and joint ventures in the APAC market. You will collaborate with internal stakeholders in ensuring implementation of transfer pricing strategies, tax compliance and controls.

skills and experience required
The ideal candidate should possess a Bachelor Degree in Accountancy or its equivalent and come with minimally 5 years of experience in a regional tax role. Prior experience in big 4 firms is advantageous. You may look forward to working with a dynamic organization which offers hybrid working arrangement.

To apply online please use the 'apply' function, alternatively you may contact Francine at francine.wong(@)randstad.com.sg (EA: 94C3609/ R22104071)

Job Responsibilities:

•Participate in the company's strategic planning and goal formulation, and provide strategic guidance for the company's future development;

•Participate in the negotiation and communication of important customers, establish and maintain good customer relationships, ensure that customer needs are met in a timely manner, and continuously improve the quality of customer service.

•Participate in market research and competitive analysis, and provide advice on market development;

•Assist the general manager in making decisions and participate in the discussion and implementation of major decisions;

•Assist the general manager in the integration and allocation of resources to ensure the rational use of resources;

•Assist the general manager to explore new business areas and markets.

Job Requirements:

•Degree in Chemistry, Marketing, business or other related discipline.

•Minimum eight (8) years of working experience in the related field.

•Excellent written and verbal communication skills, consultative selling skills and negotiation skills.

•Proficient in Microsoft Office applications.

•Excellent analytical, planning and organization skills.

•Good ability to present information for management reporting.

•Goal-orientated with entrepreneurial spirit, strong leadership skills and decision-making abilities.