We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

As a Sales Executive / Manager for European Fine Food, you will play a pivotal role in driving sales, managing brand identity, and fostering strong customer relationships. We are looking for an enthusiastic and self-motivated professional.

Duties and responsibilities

• Develop and implement sales strategies to increase market share and revenue for our range of European Fine Food products, not limited to truffles and caviar.
• Identify and target potential clients, including hotels, restaurants, gourmet stores, and distributors.
• Cultivate and maintain strong relationships with existing clients, providing exceptional customer service and support.
• Be well versed with products, keeping up-to-date with industry trends and competitor offerings.
• Collaborate with the marketing team to develop and execute marketing campaigns, promotions, and product launches.
• Conduct market research, competitor information to identify potential growth opportunities, customer preferences, and emerging trends in the food industry.
• Prepare and present regular sales reports and performance metrics to the management team.
• Plan brand strategy and activities across different channels

Requirement

• Minimum Diploma in marketing, business, or a related field is a prerequisite.
• A minimum of 3 years of sales and business development experience within the food industry.
• Proficiency in conversational / written Italian is a MUST
• Demonstrated strong interpersonal and communication skills.
• Self-motivated, capable of working independently and collaboratively within a team.
• Proficient in Microsoft Office Suite, particularly Excel /Powerpoint
• Showing great attention to detail and well-organized.
• Able to manage tight deadlines and multi-task.
• Able to respond quickly and effectively to changes and work in a fast paced environment.

Responsibilities

• Develop and maintain strong relationships at store level
• Collaborate with key stakeholders to negotiate trade terms
• Support and resolve any trade issues & other day-to-day operations matters
• Plan, monitor and execute promotion calendar activities
• Provide support in areas related to promotions, product display and other related activities
• Responsible for timely submission / update on trade pricing
• Monitor all trade expenses and budget
• Manage a team of merchandisers
• Analyse sales data to assess the effectiveness of trade promotions and make recommendations
• Stay abreast with market trends, competitor activities and consumer preferences to identify new opportunities and potential risks
• Perform other assign ad-hoc duties such as stock take, exchanges and returns

Skills and requirements:

• Minimum N or O Level
• 2 years' experience in FMCG industry, supermarkets, petrol kiosk marts and/ or 7-Eleven convenience stores
• Possess own vehicle
• Independent and passionate Team Leader
• Motivated to achieve sales target
• Able to multi-task
• Goal Oriented
• Strong communication and interpersonal skills
• Microsoft Office Suite (Excel, Word, PowerPoint)
• 5.5 days

Gross Salary Package

• Basic salary (up to $3000)
• Transport & mobile reimbursements (up to $800)
• Incentives / Commission (up to $500)
  

Job Responsibilities:

• Coordinating, planning and conducting on project plans with clients, architects, and other professionals.
• Manage project progress and schedule works job site and resolve site matters with project teams, sub-contractors.
• Attend site meeting, inspect, monitor and report project progress.
• Overseeing all incoming and outgoing project documentation.
• Handling progressive claim & final claim for variation order.
• Prepare quotation, cost estimate, and budget for projects.
• Monitors, tracks, and provide timely project progress reports to the management.
• Other duties assigned by Project Director.
• Good understanding of project management and controls.
• Good understanding of Authority submissions and approval.
• Ability to demonstrate and implement cost-savings measures.
• Ability to deal effectively with all consultants, construction teams, and relevant authorities.
• Ability to clearly and effectively express ideas, thoughts, and concepts verbally and in written form.
• Coordinate with relevant parties to manage the progress of the project to make sure that the schedule is kept.
• Lead team to manage project operations, schedule, and specifications.
• Manage operational costs to keep costs within the budget.
• Manage site document filing and record-keeping in accordance with the International

Requirements:

• Degree in Construction Management / Building / Civil Engineering or equivalent.
• Minimum 3 years of working experiences.
• Proficient in Microsoft Excel, Microsoft Word, Microsoft Power point & Microsoft Project.
• Basic computer skills in AutoCad, PDF & Etc.

We are seeking a skilled Public Relations Manager to nurture a strong industry network, increase awareness and develop an enviable corporate image by developing and executing effective communication and media relations programs.

Responsibilities:

• Develop PR campaigns and media relations strategies
• Collaborate with internal teams to develop and maintain a strong brand image
• Write and distribute press releases and other media communications to promote the organization
• Manage media inquiries and interview requests
• Build and maintain relationships with journalists, bloggers, and influencers
• Monitor and analyze media coverage
• Evaluate PR campaigns and strategies to ensure they are meeting objectives
• Manage and oversee PR events, such as press conferences, exhibitions, and open days
• Prepare and manage PR budgets
• Manage crisis communications

We are seeking a skilled Public Relations Manager to nurture a strong industry network, increase awareness and develop an enviable corporate image by developing and executing effective communication and media relations programs.

Responsibilities:

• Develop PR campaigns and media relations strategies
• Collaborate with internal teams to develop and maintain a strong brand image
• Write and distribute press releases and other media communications to promote the organization
• Manage media inquiries and interview requests
• Build and maintain relationships with journalists, bloggers, and influencers
• Monitor and analyze media coverage
• Evaluate PR campaigns and strategies to ensure they are meeting objectives
• Manage and oversee PR events, such as press conferences, exhibitions, and open days
• Prepare and manage PR budgets
• Manage crisis communications

Role and Responsibilities:

1) Determining the confidentiality, integrity, quality, technical, health and safety aspect of the company.

2) Perform lab Financials planning, management and execution

3) Oversee lab operation – Strategic goal planning and execution, and control, planning and management of laboratory operations

4) Drive, define and accomplish capabilities uptaking

5) Perform validation of results & report issuance (for signatory)

6) Perform SOP review & write-up

7) Plan method studies and tasks

8) Plan & execute PT testing

9) Lead by example

10) Advocacy and enforcement of EHS, integrity, compliance and ethics

11) Evaluate staff performance

12) Manpower & resource management, control & hiring

13) Escalation of lab issues & problems

14) Liaison between lab and management

15) Researching improvement ideas towards lab operations

16) Spearhead improvement plans & execution

17) Identifying and developing new areas of work and the corresponding test equipment required.

18) Highlighting unusual results and referring them for further investigation.

19) The interpretation of standards in accordance with operating manual.

20) Supervising all work related to the section(s).

21) Training and supervising all staff in the section(s).

22) To conduct internal audits, QC checks, equipment maintenance & calibration, result entry & validation.

23) Performing report issuance (for signatory), purchasing & inventory management, SOP review

24) Ensuring that all equipment in the section(s) are calibrated in compliance to schedule.

25) Ensuring that the requirements of SAC-SINGLAS in the field of bunker oil testing are met

26) Oversight of all the testing in their respective laboratories

27) Checking and signing of all appropriate reports issued by the laboratory.

28) Discussing test results with customer as necessary.

Requirements:

• Minimum Degree in Chemistry, Chemical Process Technology, Chemical Engineering, Science, or equivalent with 12 years related laboratory experience.

• Experienced with method-related tasks

• Possesses SAC Singlas signatory and laboratory operation and management experience

• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience

• Experienced in audit & CAPA management skills

• Fluent in English

• Excellent managerial skills.

• Ability to multitask.

• Expert knowledge of laboratory health and safety protocols.

• Interacts with operational personnel, scientific personnel, and department management.

• Leading innovative and strategic solutions to enhance frontend manufacturing processes, improve product yield and quality.
• Leverage transformative technologies including but not limited to advanced modeling, process simulation/emulation, advanced data analytics, smart manufacturing and AI techniques, to identify area of improvement and prescribe solutions with model-based problem solving process;
• Leading with cross-functional teams, including but not limited to PI, YE, PEE, RAM and SMAI teams, to design and implement solutions aimed at optimizing yield and reducing defect;
• Leading strategic roadmap design and implementation plan with suppliers;
• This role requires in-depth expertise in frontend process technologies, as well as strong focus on research and development to stay ahead of industry trends and drive continuous improvement in yield and quality.
• In-depth knowledge in semiconductor frontend processes and integration, design and testing
• Proficiency in design of experiments, advanced data analytics and visualization
• Hands-on skill on scientific programming languages e.g. Python, MATLAB, R is bonus
• Excellent oral and written communication skills
• Able to work independently or with a cross functional team
• Good organization skills. Ability to plan and prioritize
• Self-motivation and strong willingness for continuous improvement

Job Responsibilities:

· Drive organic business growth, by generating revenue from new and existing customers and markets. Own and manage all direct sales channels and the bid activity required to serve those channels.

· Provide deep customer insights back into the Product team, ensuring deeply understand customer needs.

· Contacts assigned/agreed customers or prospects to sell company products within a designated geography or market sector. Focuses on meeting personal sales targets, new business development, maintaining customer relationships and troubleshooting specific customer problems.

· Develops a sales plan to deliver revenue retention, revenue growth and new business for personal customer portfolio or sector, to meet or exceed personal sales targets and drive overall organic business growth ambition.

· Develops and implements client relationship management plans to identify and build relationships with relevant decision makers and influencers within own customer portfolio organisations; enables effective two-way flow of information and develops understanding to deliver customer value and resolve issues.

· Sets clear objectives for each sales call or meeting; adapts standard materials to make engaging presentations to customer decision makers and influencers; asks relevant questions to gather information, evaluate the customers' level of interest and to identify and respond to areas requiring further information or explanation.

· Develops a personal network within the business sector and represents the Company with customers and at business sector events. Obtains market intelligence and enhances the visibility and reputation of the Company, its products, services and ability to provide holistic safety solutions.

· Configures product and services solutions and associated contractual terms that meet the customers' mid- to long-term needs, taking input from relevant internal specialists. Presents the solution to customer representatives and negotiates agreement within a pre-defined range of commercial parameters.

· Collaborates internally and works as the customer champion in cross-functional teams to build strong external customer relationships.

Job Requirements:

· Diploma or Degree in Engineering or related field, with minimum 5 years of marine sales working experience or related industries.

· Strong familiarity and networks within the marine space.

· Experience in direct sales or from technical product know-how and/or support of the sales process.

· Builds strong customer relationships and delivers customer-centric solutions.

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

· Relates openly and comfortably with diverse groups of people.

· Manoeuvres comfortably through complex policy, process, and people-related organisational dynamics.

· Gains the confidence and trust of others through honesty, integrity, and authenticity.

Roles and Responsibilities:

• Lead FM business development efforts and nurture client relationships.
• Develop yearly marketing strategies and meet sales targets.
• Identify opportunities in public and private tenders to expand the client base.
• Prospect and engage clients in commercial and industrial sectors.
• Spearhead tender administration, ensure compliance, and craft value propositions.

Skills and Qualifications:

• Degree in Business Administration, Marketing, Facilities Management, or related field.
• Minimum 8 years of FM industry experience with a proven track record.
• Strategic thinker with a customer-centric sales approach.
• Strong understanding of Singapore's FM landscape.
• Thrives in a fast-paced, target-driven environment.

Roles & Responsibilities :

- Ensuring all operations are carried on in an appropriate, cost-effective way

- Improving operational management systems, processes and best practices.

- Purchase materials, plan inventory and oversee warehouse efficiency.

- Perform quality controls and monitor production KPIs.

- Recruit, train and supervise staff

Requirement & Skills:

- Driving License

- Experienced on digital door locks intallations.

- Proven work experience as Operations Manager or similar role.

- At least 3 years experience in electrician works or carpentry works.

- Excellent communication skills.

- Leadership ability.

- Able work overtime, weekend and public holidays.

- Degree in Business, Operations Management or related field.

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Job Description

We are seeking a dynamic and experienced Logistics Program Manager to lead the planning, execution, and optimization of global logistics programs within our organization. The ideal candidate will drive projects, foster cross-functional collaboration, and ensure alignment of results with company objectives.

Key Responsibilities:

• Lead logistics programs from inception to completion by working with project sponsors, extended and core teams to deliver results on time
• Work collaboratively with cross-functional teams, influencing positive outcomes and ensuring results are aligned with company’s goals and objectives.
• Develop and maintain relationships with key stakeholders that could be based in different geographies.
• Ensure that all logistics programs are executed efficiently and effectively.
• Communicate program/project status, risks, and changes effectively to stakeholders including, but not limited to, senior leadership teams.
• Proactively anticipate and mitigate risks to ensure minimum disruption to logistics project/program.
• Ensure that all logistics programs comply with relevant regulations and standards.
• Facilitate key business decisions through effective mediation and influence.
• Ensure successful execution of projects including complex programs within the constraints of schedule, budget, and scope.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, or a related field.
• 8+ years of experience and a successful track record of delivering projects in areas such as logistics, warehouse management, transportation, or other supply chain functions.
• Strong project management skills and strong user of formal project management tools.
• Excellent communication and people skills.
• Ability to influence and communicate effectively with stakeholders spread across geographies.
• Strong analytical and critical thinking skills.
• Familiarity and experience working with supply chain systems like SAP, WMS, TMS.

• Overall in charge of the CSO and CSA team (frontline team)

• Champion the front line image of the Company to customers.

• Ensure accountability and integrity operational readiness of frontline team

• Promote and enhance frontline team’s image and capability

• Develop the team to achieve excellent service level, productivity and efficiency

• Ensure compliance to company policies, financial, process and industrial standards

• Develop all necessary policies and procedures to ensure the team’s operation is effectively maintained to ensure maximum efficiency.

• Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards.

• Deal openly and promptly with any problems and effectively identify and manage risk as appropriate

• Constantly review and streamline workflow and working conditions in order to achieve labor turnover and efficient operation.

• Provide the point of escalation for team for any operational issues.

• Prepare reports & present recommendations to external stakeholders and management.

• Performs ad hoc duties as assigned by Supervisors

Requirements

• Min Diploma

• Possess excellent interpersonal, communication skills (written & vebal), customer centric mindset and problem solving ability

• Computer savy (MS Office, CRM system)

• Prior experience of at least 1-2 years in leading a team of customer service and general administration team in same or similar trade

• Possess strong leadership skills

Key Responsibilities

Financial Management

• Play a key role in formulating and implementing accounting policies and procedures in accordance with CAS (Charity Accounting Standards) and relevant statutory requirements.
• Examine and analyse accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
• Brief management on the monthly financial statements.
• Present the Quarterly Financial Statements and Annual Budget to the board.
• Check and review all payments.
• Review and Approve all journals.
• Involved in grants and other donation applications.
• Proficient in Goods & Services Tax Act.

Budgeting

• Prepare budgets and cash flow projections and analyse the variances.
• Budget for capital expenditure.

Organisational Resource Management

• Analyse business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice.
• Survey operations to ascertain accounting needs and to recommend, develop, and maintain solutions to business and financial problems.
• Appraise, evaluate, and inventory real property and equipment, recording information such as the property's description, value, and location.
• Check on the inventory of donation-in-kinds.

Stakeholder Management

• Liaise with outsourced vendors to ensure timely and accurate financial records for Board presentations.
• Liaise with external auditors to ensure the Statutory Accounts are presented in a true and fair view.
• Liaise with bankers.

Others

• Any other related duties in New Hope CS as assigned by Reporting Officer.

Accountability

• Reports to Director of Finance and Corporate Services

Competency Requirements

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Transdisciplinary Thinking: Co-relate material from diverse knowledge bases to guide decisions and policy making.
• Adaptability: Foster a culture of flexibility that caters to changes and evolving contexts by articulating strategic goals.
• Sense making: Interpret data to uncover patterns and trends between various sources of data.
• Resource Management: Establish strategies for the allocation and deployment of resources efficiently and effectively.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience

• Minimum Degree in Accountancy.
• At least 3 years of relevant working experience in similar sectors.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

Roles & Responsibilities

Job Descriptions:

• Manage factory logistics of warehouses and delivery in order to develop strategies to improve the speed of orders, quality and to reduce costs in last-mile delivery and installation services

• Develop and maintain periodic reports and KPIs

• Design and implement business strategies, plans and procedures to have a seamless logistics operations

• Process optimization and identify value-added service areas

• Collect and analyze relevant data (e.g. operational, vendor, market research or payment gateway reports), drawing actionable insights for business decision-making and process improvement

• Participate in business expansion activities (Proposals, investments, corporate alliances, etc.)

• Support business set-up and problem-solving.

• To sustain motivation and improvement initiatives within the organization.

Job Responsibilities:

• Factory fulfilment and last-mile delivery efficiency to increase operating margin

• Support to set up standard policy, cost structure and templates

• Benchmark best practices and share them with subsidiaries

• Develop proposals and formal responses

• Manage relationships with partners/vendors to secure cost and operation competency

• Organize and assess improvement opportunities

• Manage monthly business reviews

• Manage database of business opportunity and vendor pool, including information on scope, size, capabilities, cost, reliability, etc.

• Ensure smooth data flow until the order fulfilment and delivery

Job Qualifications:

• Proven experience in logistics projects/operations with Market place / Logistics Company

• Hands-on experience in aspects of logistics, from order management, warehousing, last-mile delivery and customer service

• Experience in new start-up operations set-up will be a plus

• Strong proficiency in warehouse and delivery operations

• Comprehensive understanding of supply chain management

• Able to sense urgency and know when to escalate for assistance

• The ability to identify network inefficiencies and opportunities for reducing operating expenditure

• The ability to deliver results within defined financial parameters

• Bachelor's degree in logistics or transport management or equivalent working experience

Working hours : 9-5pm , 6 days workweek

Job Description

• Ensure the highest level of quality service is rendered to customers by providing them accurate information, solving problems and serve in a variety of pre and post-sales functions via calls and emails.
• Account management of quote to cash cycle, generation and conversion of quotes to orders where accuracy and responsiveness are critical
• Coordinate and responsible for end to end order management which includes order fulfillment, shipment coordination, 3rd party requisitions, returns and payment liaison with both internal and external stakeholders.
• Work closely with both internal and external stakeholders to fulfill customer orders in a timely and accurate manner, ensuring orders are align with Agilent's policies, processes and legal requirements.
• Ensure close follow-up of outstanding orders and issue with proactive communication to customers.
• Keeping up to date on sales discount and marketing, promotional programs and to administer these accordingly.
• Responsible for customer's journey and manage sensitive issues with poise and professionalism, escalate when necessary
• Provide support in business projects related to process improvement, customer experience, etc.
• Performing on miscellaneous duties and projects as assigned.
• Opportunities to be engaged in global and regional initiatives and projects, collaborating with other cross-functional teams within Agilent to achieve goals as needed.

Key Deliverables:

• Effective customer account management and deliver an exceptional customer experience
• To understand and resolve customers' concerns by applying appropriate skills and meet customers' requirements in an effective way.
• Timely response to internal and external customers' enquiries and emails
• Accurate and timely processing of orders within turnaround time
• Ensure every order is always compliant to Agilent's policies and processes
• Prompt follow-up on order management to ensure revenue recognition
• Keeping customers informed about order status.
• Maintaining post order entry responsibilities using control-related reporting to ensure compliance
• Consistent contribution to achieve department key performance indicators
• Maintain amicable work atmosphere by communicating and acting in a collaborative manner with stakeholders to resolve customer issues and deliver trusted answers.

Qualifications

• Bachelors or Master or University Degree, in Business Management, Supply Chain Management or equivalent
• 3 years of relevant work experience in customer service operations, order processing, handle Singapore market and preferable in the same industry.
• Excellent communication skills, both written and verbal in English. Required Korean language expertise: Able to read, write and converse in Korean.
• Proficiency in MS Office -- Word, Excel, PowerPoint
• Knowledge in SAP or similar ERP system is preferred but not mandatory
• The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks
• Equipped with business acumen preferred, with customer-centric mindset
• Goal-oriented and self-driven who can focus and motivate others to meet business objectives
• Ability to handle multiple projects and still maintain daily responsibilities.
• Excellent phone skills with capability to handle high call volumes.
• Good team player who can cooperate cohesively within the team and with cross-functional teams
• Fast and meticulous attention to details worker who can handle orders accurately and efficiently.
• Proactive and experienced problem solver who can make sound decisions, manage escalation and deal with strong personalities effectively.
• Comfortable with technology and IT tools, with keen eye to digitalize work processes
• Employing a proactive approach, a curiosity to learn, and the ability to take initiative and ownership.
• Ability to work extended shift on when necessary, especially on the last few business days of the month.

Roles & Responsibilities

Job Requirement:

- Scheduling of Classes and handling of daily operations

- Pre-empt and problem-solving of daily operations

- Customer service and sales enquiries handling

- Billing and finance

- Developing and training of digital marketing skills

- Developing and executing projects for business

If you are:

• Responsible and able to work independently
• Motivated with a sense of ownership and initiative
• On the ball, love hands-on experiences to learn new things
• Logical, creative with fresh ideas and proactive
• Great team player

Requirements:

• at least '0' levels graduate or equivalent work experience
• Compulsory 5 day work hours: 2 Weekday: 12pm – 9pm (1 hour dinner), 1 weekday: 10am to 9pm (1 hour lunch, 1 hour dinner) and 2 Weekends: 9am – 6pm (1 hour lunch)
• Photoshop, design and marketing skills are a plus

You will be a great fit for our team and we will be happy to meet you.

Job Description

Duties and Responsibilities:

• Overall in charge of planning, production, delivery, safety, QAQC and factory maintenance/security;

• Monitoring of production and delivery status for all the projects executed at the factory;

• Coordination with clients’ project team on schedule, delivery and defect rectification;

• Troubleshooting of problems related to production and QAQC;

• Coordination, monitoring and controlling of sub-contractors and suppliers;

• Cost and budget control;

• Material wastage control;

• Other matters related to factory’s daily operation;

• Report to company top management on the factory’s performance.

Requirements:

1. Candidate must possess at least Diploma / Bachelor's Degree / other Post-Secondary non-tertiary or vocational certificates in construction management or civil engineering;

2. Minimum 5 years experience;

3. With site and design or technical coordination experience;

4. Prefer with precast construction knowledge.

Procurement Manager Responsibilities:

• Developing procurement strategies that are inventive and cost-effective.

• Sourcing and engaging reliable suppliers and vendors.

• Negotiating with suppliers and vendors to secure advantageous terms.

• Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.

• Building and maintaining long-term relationships with vendors and suppliers.

• Approving purchase orders and organizing and confirming delivery of goods and services.

• Performing risk assessments on potential contracts and agreements.

• Controlling the procurement budget and promoting a culture of long-term saving on procurement costs.

• Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.

• Preparing procurement reports.

Procurement Manager Requirements:

• Proven experience managing supply chain operations.

• In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).

• Management and leadership skills.

• Multi-tasking and time-management skills, with the ability to prioritize tasks.

• Highly organized and detail-oriented.

• Excellent analytical and problem-solving skills.

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• Establish and improve process condition and technology.
• Upgrade process capability and reduce production cost.
• Establish and modify process management projects.
• Set up process parameters for a variety of semiconductor equipment.
• Evaluation, promotion and planning of new equipment / materials.
• Abnormal analysis and improvement.
• Maximizes yield by working on tools, the process, or wafer fabrication recipes.
• Troubleshoots wafer fabrication problems and performs root cause analysis.
• Works with other process areas to understand and control process deviations. Long-term investigation of defect issues may require extensive work with shift engineering and other functional areas.
• Evaluates products to ensure they meet the required design and performance specifications. Conducts research to assess process adjustment requirements and recommends process improvements or equipment changes needed to efficiently manufacture new product or part types.

The Employer's Information:

Our client is a modern Japanese dining experience located within a prestigious 4-star hotel in Singapore. They are dedicated to offering their guests an exceptional dining journey with a focus on innovative Japanese cuisine complemented by an extensive selection of premium sake and wine.

Job Responsibilities:

• Oversee the restaurant’s daily operations and ensure the highest standards of service are maintained.
• Lead, motivate, and train staff to deliver excellent customer service.
• Plan and manage staff shifts to ensure adequate coverage.
• Create a warm and welcoming atmosphere for a positive guest dining experience.
• Handle customer inquiries and complaints with professionalism and care.
• Implement and uphold strict health and safety protocols.
• Manage inventory levels, order supplies, and oversee the supply chain logistics.
• Drive the business and financial success of the restaurant by controlling costs and managing the budget effectively.
• Develop and implement marketing strategies to attract and retain customers.
• Organize promotional activities and special events.
• Keep accurate records of sales, inventory, and other essential reports.
• Perform additional duties as assigned by management.

Job Requirements:

• Min 2 years experience as an Assistant Restaurant Manager or similar role.
• Strong knowledge and experience with wine/sake, including the ability to explain different types and make recommendations to guests.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Experience in handling customer feedback and resolving issues.
• Familiarity with health and safety regulations within the food and beverage industry.
• A track record of managing budgets, costs, and restaurant operations successfully.
• Creative and innovative thinker in marketing and event planning.

Tourlife Consultants Private Limited (23C1476)
Leading Recruitment Firm in Singapore
Ryan Lee (Reg No: R23113084)