Assistant Manager – Apply only if you can work in highly stress and fast pace environment

Are you prepared for the toughest challenge of your career? We're seeking an Assistant Manager who thrives under pressure, embraces long hours, and can juggle more responsibilities than a circus performer.

What to Expect

Non-stop action: Think fast-paced, high-stress, and always on your feet.

Late nights and early mornings: Say goodbye to regular sleep schedules.

Demanding customers: Bring your thick skin; you’ll need it.

Motivating staff while dealing with their quirks and drama.


The chance to work in a F&b establishment that’s "never boring."

An opportunity to prove your resilience and grit every single day.


Who You Are

You love challenges (or you’re a bit of a masochist).

You’re okay to deal with a lot of hard work.

You find joy in solving impossible problems on the fly.


If you believe you’re up for the challenge, we dare you to apply. (Warning: Not for the faint-hearted.)

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software

· Strong leadership, motivational and people skills

· Acute financial management skills

· any diploma in Business Administration; hospitality management or culinary schooling is a plus

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Perform quality controls and monitor production KPIs

Recruit, train and supervise staff

Find ways to increase quality of customer service

Requirements and skills

Proven work experience as Operations Manager or similar role

Knowledge of organizational effectiveness and operations management

Experience budgeting and forecasting

Familiarity with business and financial principles

Excellent communication skills

Leadership ability

Outstanding organisational skills

Diploma in Business, Operations

Key Responsibilities:

• Proficient in estimating software, including in connection with BIM and Autocad is a must.
• Plan and deliver projects, commissions, and professional assignments.
• Lead as the primary project manager on one or several projects.
• Maintain effective communication channels to ensure all project information is available for successful completion.
• Undertake project management services with minimal supervision.
• Deliver all project outputs in an accurate and timely manner.
• Manage project financials, including fee forecasting and reporting.
• Represent the company professionally in meetings, negotiations, and client correspondence to foster strong working relationships.
• Write and interpret reports on work in progress.
• Contribute to proposals and proposal writing for clients.

Requirements:

• Bachelor’s degree in Project Management, Building/Construction Management, Building Surveying, Engineering, or equivalent.
• Over 5 years Experience in Autocad and BIM drawing.
• Over 10 years of relevant managerial experience in managing multiple projects.
• Experience in client reporting and relationship management.
• Pre- and post-contract experience.
• Excellent technical writing, client-facing, and communication skills.
• Experience managing qualified staff and distributing workload.
• Experience in design management.
• Expertise in project financial management and cash flow forecasting.
• Experience in Microsoft Word and Microsoft Excel

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

Responsibilities

• Assist project managers in project implementation, planning, budget coordination, oversee, documentation for all the assigned projects
• To perform site survey, drawing and schedule installation works
• Liaise and coordinate with clients, subcontractor, supplier and building management
• To oversee, monitor and schedule work assignment to worker
• Supervise the site progress including attend meeting
• Ensure service delivery and timely submission of reports for the completed project
• Check and verify the project claim before claim submission
• Maintain and update of inventory record
• Any other ad-hoc duties as assigned

Job Requirements:

• Diploma, preferably in Engineering discipline.
• Must possess good oral and written English communication skills.
• 10 years relevant experience in project operations or plant maintenance
• Able to work under pressure & meet internal & customer deadlines, independent, strong commitment & good interpersonal skills
• Ability to plan and manage multiple tasks with good attention to details

Program Manager, Supplier Operations

How you'll help us Keep Climbing (overview & key responsibilities)

This position reports directly to Delta MRO Manager. This position will be on-site at MRO locations performing HMV maintenance activities.

Day to day primary responsibilities include:
Review/negotiate solutions to issues related to cost, project timelines, work scope, compliance and safety. Ensures timely and cost effective strategic, analytical, and tactical support of day to day operational requirements. Responsible for ensuring compliance with all Delta and FAA policies and procedures. This is a safety sensitive role which will require drug testing of the selected individuals. Practices safety conscious behaviors in all operational processes and procedures.

What you need to succeed

* Must be AMT or higher classification and possess a current A&P license.
* Consistently makes safety and security, of self and others, the priority
* Embraces diverse people, thinking and styles
* Strong business acumen including structured problem solving, analytical skills, data analysis and solid understanding of business management concepts.
* Possess strong operational, technical and leadership skills.
* Awareness of regulatory requirements regarding MRO operations.
* Thorough understanding of FARs, Deltas Policies and Procedures, TOPP compliance standards, operations, maintenance and reliability programs.
* Excellent organizational and interpersonal skills (both internal and external).
* Highly motivated and have ability to support business directives to reach common goal.
* Possess broad experience in airline operations including a proven technical and troubleshooting background.
* Must have experience with Microsoft Office (Access, Excel, Word, PowerPoint, MSProject).
* Must have working knowledge of Tech OPs information systems: MIRS, GEM, SAP and TechOps homepage navigation.
* Must be willing to travel 100% as required based on assignment needs of the department
* Develops both strategic and tactical plans that create a safety-conscious environment resulting in employee safety and well-being

What will give you a competitive edge

* Bachelor’s Degree or 5 plus years of relevant experience

*10 years experience with Delta Air Lines paperwork and procedures
* HMV experience
* MRO experience preferred

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500
• 1 year contract yearly renewable

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

International Business Manager

Responsibilities

• Handle International Business Sales for the respective products and solution.
• Involved in international business development strategies and plan and drive the execution.
• Involved in Sales Management in the Government, Defence, and Commercial sectors.
• Good in handling Enterprise Sales/ Solutioning.
• Delivery of the sales order target and future growth for international business plan.
• Strong in Account Management/ Client Management/ Business Development.
• Keep track and report performance of sales target achievement, performance and gain insight and assessment against goals
• Channels and strategic partnerships creation, new customers account creation and relationship management
• Involved in handling International leads and opportunities creations
• Coordinates with line of businesses/business units to meet account performance objectives and customers’ expectations

Requirements

• Proven track record of international sales and/or business development track record in Government, Defence, and Commercial sectors.
• Strong in handling sales channels/accounts and partnership creation and relationship management.
• Demonstrate experience in Account Management/ Client Management/ Business Development.
• Strong track record in Sales and Business Development.
• Prior experience in International Sales/orders forecasts and strategic planning.
• Working location is in Jurong East/Ang Mo Kio
• Singaporeans Only

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Teisco, Heritage Guitars, Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC, and is a part of Caldecott Music Group.

Job Overview:

We are seeking an experienced and passionate Regional Community & Events, Marketing Manager/Senior Manager to join our dynamic team. The successful candidate will play a crucial role in growing and engaging music communities online and offline by building strong relationships with artists, industry influencers, managing physical and digital Swee Lee events across the region, and owning the community engagement strategy. This role reports to the VP of Strategic Initiatives and manages a team of 4 SEA Regional Marketing Executives.

Responsibilities:

1. Community Engagement Strategy:

• Develop and implement a community-centric engagement strategy that focuses on nurturing long-term relationships and brand loyalty.
• Collaborate with internal teams to create personalised and targeted marketing campaigns for events that drive customer retention and advocacy.
• Analyse customer data and feedback to identify opportunities for improvement, adjusting strategies as needed to enhance experiences for our community of musicians and music lovers.

2. Community Building:

• Build and nurture an active and loyal community of musicians, music enthusiasts, and cafe customers by fostering meaningful experiences, touch points, activations and relationships.
• Develop and implement targeted community engagement initiatives, including physical and digital contests, clinics and exclusive artist fan-meets and lifestyle events.
• Identify and leverage opportunities to collaborate with external communities, organisations, and partners to expand our reach and influence.

3. Relationship Management:

• Identify and establish partnerships with relevant influencers, artists and artist managers, record labels, concert promoters and thought leaders in the entertainment industry to amplify our brand presence and credibility.
• Manage all aspects of collaborations, including ideation, pitching, negotiation, execution, content creation, and performance tracking.
• Maintain ongoing communication and build strong relationships with influencers to ensure long-term partnerships.

4. Swee Lee Events:

• Lead and coordinate key events across Southeast Asia, ensuring smooth execution.
• Develop regular programs and innovative event concepts, workshops, product launches, promotions and partnerships.
• Collaborate with internal teams, external partners, and vendors to ensure seamless event execution and a positive brand experience for attendees.
• Evaluate event performance and implement improvements for future events.
• Conduct outreach to potential partners, including labels and entertainment companies, to establish mutually beneficial collaborations for events and promotional activities.
• Oversee all regional budgets and expenditures pertaining to events, ensuring that all clients and vendors are paid on time and that profits and losses are projected ahead of each event.
• Coordinate with vendors to establish and maintain strong, long-term relationships, ensuring consistent quality and competitive pricing, while negotiating the best possible terms to maximize cost-efficiency.

5. Team Management:

• Manage a team of Regional Marketing Executives, providing guidance, support, and mentorship to ensure their professional growth and success.
• Establish clear performance metrics and goals for team members and monitor progress regularly.
• Foster a collaborative and results-driven work environment.

6. Cafe Experience:

• Ensure a welcoming, positive experience for all customers by providing outstanding service, addressing inquiries, and resolving issues promptly.
• Lead and motivate cafe staff, providing training on customer service, product knowledge, and maintaining a high standard of service, where necessary.
• Stay updated on the cafe menu offerings, ensuring that staff are well-informed and able to provide recommendations, upsell items, and educate customers on new products or promotions.

Requirements:

• Minimum of 5 years of experience in community management, social media marketing, or event planning, preferably in the music industry.
• Proven track record of developing and executing successful social media campaigns, community-building initiatives, and customer engagement strategies.
• Strong relationships with influencers and artists in the music industry.
• Excellent written and verbal communication skills.
• Strong project management and organisational skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Willingness to travel within the South East Asia region for events and meetings.
• Experience in hospitality and F&B management is a bonus.

Benefits:

• Flexible Work Arrangement.
• Competitive Remuneration.
• Healthcare, Dental & Insurance Programme.
• Various Leave Benefits e.g., birthday, volunteer, family care, childcare.
• Long Service Awards.
• Employee Referral Programme.
• Gym Membership Discount.
• Attractive Staff Discount at our academy, purchase of musical instruments and lifestyle products.

To apply, please submit your resume, a cover letter highlighting your relevant experience, and examples of your previous social media, event management, and customer engagement work. We look forward to hearing from you.

M&E QS Manager

Recognized Bachelor Degree in Quantity Surveying or Construction Electrical/Mechanical Engineering

10 years of relevant experiences in Mechanical and Electrical/General Construction/Civil Construction experiences

· Manages and prepares all the cost estimates for tender projects

· Involves in value engineering and determining the price of the service

Project (Supporting Role)

· Provide support in projects to check and ensure timely upstream claims to clients are maximize to the company interest including variation order

· Report any major contractual status, arise after discussion with project sites

· Update any changes in project budget

· Ensure accurate and timely payment response are certified to the subcontractor’s monthly claim

Requirements:

· Recognized Bachelor Degree in Quantity Surveying, Construction Electrical/Mechanical Engineering or its equivalent

· 10 years of relevant experiences in Mechanical and Electrical/General Construction/Civil Construction experiences or its related field

· Involve from pre-contract stage to post-contract stage

· Proficient in computer skills and Microsoft Office Suite

· Able to analyze financial records and apply data to improved results

· Strong aptitude for numbers, spreadsheets, and financial reports

Mandatory- Business Project Management skills and prior experience with financial products is must.

• Project management, to ensure delivery of key initiatives on time and budget.
• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.

•Providing regular updates and following up on action items at working groups across multiple workstreams in projects
• Financial management, ensuing project financials are up to date and correct and captured in a timely manner.

•Manage project issues, form and execute actions to overcome blockers to project implementation

• Plan and execute with the project team on key aspects of the project including requirements gathering, development, testing and eventual production release

• Consolidate and provide regular (monthly) updates to the Project Steering Committee on the project status, including milestones achieved, project risks and issues for escalation and upcoming milestones (outlook)

We are representing our client in the healthcare and lifesciences industry to hire for a Production Manager.

Responsibilities:

• Manage manpower, materials, and production planning to ensure timely deliveries.
• Supervise packing staff and evaluate their performance.
• Collaborate with departments to meet company goals and budgets.
• Maintain inventory accuracy and a safe, organized shop floor.
• Drive process improvements and ensure compliance with ISO, GMP, and safety standards.
• Report production metrics and handle other tasks as assigned.

Requirements:

• Diploma or Degree in Production Management or a related field.
• Strong written and verbal communication skills.
• Familiarity with SAP is an added advantage.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

Head of Operations

Job Responsibilities:

• Involving in implementing strategies for operational management and development to meet organizational plans and goals
• Provide timely, accurate and complete reports on the operating condition of the company
• Operations Management
• Motivate and lead to achieve profitability and business objective
• Provide day-to-day leadership and management, groom and build a team of motivated professionals for the company aggressive expansion plan
• Oversee and ensure smooth running of all aspects of operations
• Define processes and monitoring systems to ensure quality and services are adhered to a high quality standard

Requirements:

• Self-driven, excellent communication, organization and leadership skills
• Strong business and financial acumen to drive revenue
• Strong cost management, analytical and conceptualization skills
• At least 5 years of managerial experience

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Job Summary/Objective:

We are seeking ambitious individuals eager to grow into future leaders. This role offers exceptional personal and professional development through a dynamic training program led by experts in macroeconomics, investing, digital marketing, and public speaking. Ignite your leadership potential and entrepreneurial drive as you embark on an exciting journey of growth and impact with us.

Job Highlights:

• Exceptional work-life balance and a thriving, positive work environment that fosters personal well-being and professional growth
• Comprehensive paid training program provided, equipping you with the skills and knowledge needed to excel in your role and achieve career success

Responsibilities and Duties:

• Optimize client accounts to deliver lasting value and success.
• Build strong client relationships through exceptional service and support.
• Pursue personal growth as a leader in the dynamic field of personal finance.

Qualifications and Requirements:

• Entry-level position.
• Minimum diploma qualification.
• Must be 21 years or older (MAS requirement).
• Positive attitude, self-motivated, and financially driven mindset.

Compensation and Benefits:

• Competitive salary up to S$10,000 with attractive bonuses.
• Performance-based rewards and recognition.
• Regular Monday-Friday schedule with a professional dress code.
• Variable bonuses for exceptional contributions to company success.

Working Conditions:

• Dynamic and positive company culture fostering creativity and leadership.
• Flexible working hours and schedule control for better work-life balance.
• Vibrant, healthy work environment promoting support and knowledge sharing.
• Opportunities to unleash creativity in leadership management.
• Travel opportunities for business and leisure, expanding horizons.
• Supportive work environment prioritizing personal well-being and growth.

JOB DESCRIPTION

- Develop and update the bar menu, incorporating creative and unique cocktails, wines, beers, and non-alcoholic beverages.
- Stay updated with industry trends, new ingredients, and emerging techniques to continuously enhance the beverage offerings.
- Collaborate with the management team to set pricing strategies and achieve financial objectives.
- Conduct regular tastings and evaluations to maintain consistency and quality of beverages.
- Ensure smooth and efficient bar operations, including opening and closing procedures, inventory management, and cash handling.
- Monitor and maintain stock levels of spirits, wines, beers, mixers, garnishes, and other bar supplies.
- Implement effective systems for stock rotation, storage, and waste reduction to maximize profitability.
- Oversee the maintenance and cleanliness of the bar area, equipment, and glassware.
- Ensure compliance with all applicable laws, regulations, and licensing requirements related to alcohol service.
- Leadership and Training:Lead and inspire the bar team, providing guidance, training, and ongoing development opportunities.
- Conduct regular staff meetings to communicate updates, share knowledge, and address concerns.
- Foster a positive and collaborative work environment, promoting teamwork and a strong service-oriented culture.
- Set performance standards, provide regular feedback, and conduct performance evaluations.
- Handle any staffing issues, such as scheduling, hiring, and disciplinary actions.
- Interact with customers in a friendly and professional manner, creating a welcoming and engaging bar experience.
- Maintain an extensive knowledge of beverages, including ingredients, flavor profiles, and pairing recommendations.
- Assist customers in selecting beverages, providing recommendations, and offering personalized service.
- Handle customer inquiries, concerns, and complaints promptly and with exceptional care.
- Continuously strive to exceed customer expectations and enhance the overall guest experience.
- Safety and Compliance:Ensure compliance with all health, safety, and sanitation standards to maintain a clean and safe bar environment.
- Train staff on responsible alcohol service, recognizing signs of intoxication, and handling difficult situations.
- Monitor and enforce age restrictions and legal drinking age requirements.
- Stay updated with local alcohol regulations and ensure adherence to all licensing requirements.

Qualifications:

• Proven experience as a Head Bartender or Assistant Bar Manager or similar role in a high-volume bar or upscale establishment.
• Well-versed in English.
• Extensive knowledge of mixology, spirits, wines, beers, and non-alcoholic beverages.
• Strong leadership skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills for interacting with customers and staff.
• Ability to multitask, prioritize, and work well under pressure.
• Exceptional attention to detail and organizational abilities.
• Proficient in bar operations, including inventory management, cash handling, and POS systems.
• Knowledge of health, safety, and sanitation standards related to bar operations.

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

COMPANY OVERVIEW
Our client is a prominent global IT service provider that excels in custom software design, IT consultancy, and infrastructure management. They deliver high-performance, large-scale systems like API Gateways and message queues, ensuring smooth global operations and enhanced system reliability. Their comprehensive IT solutions help businesses eliminate challenges, optimize resources, and boost productivity.

JOB RESPONSIBILITIES

• Lead or co-lead projects in a PM or co-PM capacity, ensuring successful delivery through effective management.
• Provide technical expertise in IT domains (infrastructure, networking, applications, APIs) tailored to client needs.
• Gather, analyze, and document business/system requirements while aligning project directions with stakeholder objectives.
• Manage vendors and partners, ensuring effective communication, timely deliverables, and quality outcomes.
• Maintain consistent communication with all parties to monitor progress, address issues, and provide solutions.
• Support team members, ensure compliance with policies and standards, and manage project documentation.
• Perform additional duties as required.

JOB REQUIREMENTS

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Preferred PMP, PRINCE2, TOGAF, ITIL, Scrum or any relevant industry certification.
• 10+ years of experience in IT/Digital Transformation, including 5+ years in consulting or leadership roles and as a system architect.
• Skilled in project management, delivering projects with strong organizational and planning abilities.
• Excellent communication, collaboration, and problem-solving skills to drive stakeholder engagement and business success.
• Adaptable to change, with expertise in SDLC, waterfall, and agile methodologies.
• In-depth knowledge of IT trends, technologies, and tools, with experience working across diverse teams and cultures.
• Willingness to travel overseas, up to two weeks per month.

Working Location: Singapore

Apply online or feel free to contact me directly (via email:[email protected]) for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

Syahirah Binte Ahmad Ja'afar (R22105331)

JAC Recruitment Pte. Ltd. (90C3026)

Our client, a leading firm with Asia presence is seeking to recruit an IT Manager for their helpdesk division.

Location: Central Singapore

Job Responsibilities:

• Lead the IT help desk team to provide first and second level technical support for end users to resolve system related issues
• Manage service requests and incident management processes to meet IT service quality SLAs
• To ensure that the standard ITIL based service delivery processes are well adhered to
• To identify opportunities to improve, optimize and automate current workflows and services for the firm
• To work across the Applications, Infrastructure and Security teams to resolve cross-functional issues
• To provide training and creating awareness to users on adoption of new technologies and initiatives, including creating user guides and training materials
• To guide the team on how to resolve the issues by identification of the root cause
• Other duties as assigned

Requirements:

• Degree in Information Technology, Computer Engineering or its equivalent
• Possess at least 7 to 10 years of relevant working experience in the IT industry
• Experience with IT service management tools, incident tracking and prioritization
• Experience in Microsoft Configuration Manager or Prior experience in SCCM is preferred
• ITIL certification level 2 would be an advantage
• Proficiency in Windows 10/11, Microsoft Office, Intune and Information Protection
• Familiarity with Microsoft Azure, SaaS applications, infrastructure, network and cybersecurity concepts such as Active Directory, Zero Trust, etc
• Management of Anti-Virus protection console
• Online collaboration tools (MS Teams, Cisco Jabber, WebEx, Zoom, etc.)
• Good written and verbal communication

assist the general manager in all aspects of the business, including managing

daily operations, scheduling, inventory control, with particular emphasis on

promoting sales of the products (fitness classes, clothing, accessories), as well as

making sure clients have a topnotch seamless experience

● collaborate with the general manager to develop and implement strategies to

increase revenue and profitability, achievement of sales targets as discussed and

set by the company; organizing promotional events to launch products or classes

● Plan, develop, implement, and manage strategies of studios’ social media

account

● Create and manage a social media content calendar

● ensure a clean and safe studio environment, maintaining expected housekeeping

standards

Job Description :

• Responsible for the day-to-day operations
• To provide and ensure operating standards are according to procedures and standards in outlets
• Collaborate with the sales team to create account plans, set sales targets, and develop strategies to achieve them.
• Establish operational strategies, aligning team efforts with company's SOPs and workflow to maintain consistency and efficiency.
• Daily roll-call with the service team to drive operations effectiveness, cleanliness of the outlet, servicing the customer, promotions etc.
• Propose and implement market-driven activities to boost customer engagement
• Partner with Business Development and Project teams to identify new business opportunities, including site sourcing, building development, and renovations.
• Manage the financial and operational performance of outlets.

Requirements :

• Class 4 driving license
• Island wide travelling
• Minimum 5 years of proven work experience in sales management in the food service industry.
• Strong interpersonal, communication and negotiation skills.
• Strong problem-solving skills and attention to detail.
• Ability to effectively manage multiple priorities and thrive in a fast-paced environment.
• Ability to work independently and collaboratively in a team environment.

Job Description:

• Audit & Vetting performance monitoring and preparation for vetting in close liaison with in-house Marine, Operations & Technical Departments
• Arrange office interviews with all stakeholders for seagoing Officers
• Monitor and evaluate the performance of Crew Department personnel
• Prepare crewing budget and follow up crewing account matter
• Maintain, update, and disseminate company instruction to vessel, manning office and concerned parties
• Lead and oversee various activities for the welfare and morale programs for sea personnel and their families and union matters

Job Requirements:

• Min Bachelor's degree in Maritime Studies, Human Resources, or relevant Discipline
• Minimum 5 years of experience in maritime crewing operations
• Proven leadership and team management skills
• Strong knowledge of international maritime regulations and standards
• Excellent communication and interpersonal skills
• Proficiency in crewing management software (Danaos/ShipMate)

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

Job Overview:

As the Director of Operations, you will be responsible for overseeing the day-to-day operations of all Kebabs Faktory outlets in Singapore. This role requires a strategic leader with a strong operational background in multi-outlet fast food industry, a passion for excellence, and a commitment to ensuring the highest standards of customer service.

Responsibilities:

Operational Leadership:

• Oversee and streamline operational processes across all eight outlets to ensure quality, efficiency and consistency.
• Develop and implement strategies to enhance overall operational performance and customer satisfaction.

Team Management:

• Lead and inspire a diverse team of outlet supervisors, kitchen staff, and frontline employees.
• Foster a positive and collaborative work environment that encourages teamwork, accountability, and continuous improvement.

Quality Control:

• Ensure the consistent quality of food, service, and cleanliness in all outlets.
• Implement and enforce standardized operating procedures to maintain brand integrity.
• Maintain a 4.5 min customer reviews across all leading digital platforms like Google, Social sites and Delivery aggregators like Grab, Deliveroo & Quandoo.

Financial Management:

• Collaborate with the finance team to develop and manage budgets, control costs, and optimize profitability.
• Monitor key financial metrics and implement strategies for cost reduction and revenue enhancement.

Supply Chain Management:

• Oversee inventory management and supply chain logistics to minimize wastage and maintain optimal stock levels.

Compliance and Standards:

• Ensure compliance with all relevant health, safety, and hygiene regulations.
• Uphold brand standards and work towards achieving and maintaining industry certifications.

Customer Experience:

• Lead by example. Make customer experience the key driver and differentiator.
• Continuously assess and enhance the customer experience through feedback analysis and strategic initiatives.
• Implement measures to improve customer satisfaction and loyalty.

Qualifications:

Positive Attitude | Proven experience in a senior operational role within the Quick Service Restaurant (QSR) industry | Strong leadership and team management skills | Excellent problem-solving and decision-making abilities | Knowledge of food safety and regulatory compliance | think outside the box | challenges the status quo

Preferred Qualifications:

MBA or relevant advanced degree. Experience in the expansion and scaling of restaurant operations. Familiarity with technology solutions for restaurant management.Passion for the food and beverage industry and staying updated on industry trends.

How to Apply:

Interested candidates should submit a resume, cover letter, and any relevant certifications to [Email Address]. Please include "Director of Operations Application - Kebabs Faktory" in the subject line. Applications will be accepted until [Closing Date].

We are an equal opportunity employer and encourage candidates from diverse backgrounds to apply. Only candidates selected for an interview will be contacted.

Benefits and Growth:

• High income earning opportunities based on self performance
• Employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• Intra-departmental mentor and buddy program for in-house networking
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package