The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays.

We are seeking a motivated and positive Operations Manager to join our dynamic and fast- growing team. The Operations Manager ensures seamless operations of the catering service by overseeing daily activities, managing resources, coordinating teams, and maintaining high standards of quality, efficiency, and customer satisfaction. This role is pivotal in optimizing processes, managing costs, and ensuring the company’s operational goals are met.

Key Responsibilities:

1. Operations Management:

• Plan, coordinate, and oversee daily operations across kitchen, logistics, and service teams.
• Ensure timely delivery of catering orders and adherence to service commitments.
• Develop and implement efficient workflows and processes to maximize productivity.
• Monitor inventory and manage procurement of raw materials, equipment, and supplies.

2. Team Leadership and Coordination:

• Supervise and manage kitchen staff, catering crew, delivery drivers, and support teams.
• Provide leadership, training, and motivation to ensure high performance.
• Conduct regular team meetings to review operations and resolve issues.
• Address and resolve operational conflicts or challenges effectively.

3. Quality Assurance:

• Monitor food quality, presentation, and service to ensure compliance with company standards.
• Ensure adherence to food safety, hygiene, and health regulations.
• Conduct regular inspections of facilities, equipment, and processes.

4. Customer Service:

• Liaise with the sales and customer success teams to understand client requirements.
• Ensure customer satisfaction by delivering high-quality catering experiences.
• Handle escalated customer complaints or service issues promptly.

5. Financial and Resource Management:

• Manage budgets and control operational costs to meet financial goals.
• Analyze operational data to identify cost-saving opportunities.
• Schedule and allocate resources effectively to meet business demands.

6. Strategic Planning and Continuous Improvement:

• Collaborate with senior management to develop and implement operational strategies.
• Identify opportunities for improvement in processes, technology, and service delivery.
• Stay updated on industry trends and competitor practices to maintain a competitive edge.

Qualifications and Requirements:

• Education: Diploma or Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Experience: Minimum 3 to 5 years of experience in operations management, preferably in catering or food service.
• Strong knowledge of catering operations, food safety standards, and logistics.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in operational software, inventory systems, and Microsoft Office Suite.
• Ability to work under pressure and manage multiple tasks in a fast-paced environment.

To apply, email your resume to [email protected]. Kindly note that only shortlisted applicants will be notified.

Roles & Responsibilities;

Ø Ensuring promptness, freshness, and quality of dishes.

Ø Coordinating cooks' tasks.

Ø Implementing hygiene policies and examining equipment for cleanliness.

Ø Designing new recipes, planning menus, and selecting plate presentations.

Ø A thorough knowledge of all aspects of the operations of a kitchen

Ø To be able to plan and delegate job tasks to the junior staff

Ø To be able to mentor and coach junior chefs

Ø Primarily to plan and direct food preparations

Ø Reviewing staffing levels to meet service, operational, and financial objectives.

Ø Hiring and training kitchen staff, such as cooks, food preparation workers, and dishwashers.

Ø Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.

Ø Setting and monitoring performance standards for staff.

To prepare all the bellow recipes

Break Fast:

• Idly, Dosa (All Types), Poori with Aloo Pongal, Chapathi, Upma, Aloo paratha, Kichadi (All Types), Egg (All Types), Sambar
• Different Types of Chutneys (Tomato, Coconut, Onion, Green Chutney)
• Different Types of Masalas (Channa, Green Peas, Black Eye Beans)
• Different Types of Kurumas (Mix Veg, AlooGobi, Navarathna)

Vegetarians:

• Different Types of Sambars (Onion Sambar, Kadamba Sambar, Grinded Sambar)
• Karak Kozhambu,Puzhi Kozhambu,Dahi Curry,Vathal Kozhambu
• Different Types of Rasams (Pepper Rasam, Jeera Rasam, Lemon Rasam, Garlic Rasam, Tomato Rasam)
• Different Types of Poriyals(Cabbaage,Beetroot,Carrot,Beans,Ladies Finger, Potato)
• Different Types of Veg(Pumpkins, Snack Guard, Spinach,Kadai veg,Chettinadu Masala,Avail,
• Different types of Rices(Tomato,Lemon,Tamarind,Corinder,Sambar Rice,Curdrice,Ghee Rice)
• North Indian Dishes(Palak paneer, Paneer Butter Masala,Kadai Paneer,)
• Chinese (Fried Rice,Noodles)
• Pickles-Garlic, Mix Veg, Ginger,Lemon,Tomato,Mango.

Non-Vegetarians:

• Fish:Fish Curry,Fry,Tawa Fish,Kearala Fish Curry,Fish Kozhambu(Tamilnadu),
• Chicken:Chicken Curry,Chick Fry, Butter Chicken,Chicken loly pop,Chicken Chetinadu,Peper Chicken,chicken Kadai,Garlic Chicken,Chicken Kuruma,Palak Chicken,Chicken Dry
• Mutton:Mutton Masala,Pepper Mutton, Mutton Curry,Mutton kuruma,Mutton Kadai)

Sea Foods:

• Prawns Masala,Prawns Fry, Crab Masala,Crab curry,Dry Fish Curry

Chinees:

• Chicken-65, Chilli Chicken, Chicken Fried Rice, Chicken Noodles, .

Biriyani:

• (Veg Biriyani,Veg Pulao,Gr.Peas Pulao,Mushroom Pulao,Kasmiri Pulao,Chicken Biriyani,Chicken Fry Biriyani,Hydrabad Biriyani,Mutton Biriyani,Fish Biriyani,Prawns Biriyani)

Snacks

• Samosa,Cutlet,Channa Pattura,Types of Vada,Types of Pakkoda,Bonda,Bajji,

Soup:

• Tomato Soup,Veg Clear Soup,Cream of Veg Soup,Chicken Clear Soup,Cream of Chicken Soup,Sweet Corn Chick Soup,SweetCorn Veg Soup,Egg Soup,Mushroom
• Soup,Spinach soup,Mulaguthani Soup,

Sweets:

• (Laddu,Club Jamun,Keasari,Different Types of Payasams,Sweet pongal)
• Paal Payasam, Banana Pongal, Paysaam, Mysore Pak or Rava Laddoo
• Rava Kesari Recipe, Kaju Mysore Pak
• Carrot and Cashew Payassam, Chana Dal and Coconut Laddu,
• Coconut Milk and Rose Custard, Rice Kheer

Tandoori:

• Types of Naans, Rooti, Tandoori Chicken, Chicken Kabab, Veg Kabab, Chicken Tikka, Paneer Tikka,

Salads:

• All Types of Salads

Job Summary

The Hospital Operations Manager is responsible for overseeing the critical operational functions of the hospital, including linen and laundry services, food services, bed management, claims management, and project management. This role is integral in ensuring that all services operate efficiently and effectively, contributing to an exceptional patient experience while adhering to regulatory requirements, including the Personal Data Protection Act (PDPA). The manager will work collaboratively with multidisciplinary teams to drive operational excellence, manage vendor relationships, and oversee budgeting and financial management.

Responsibilities

1. Linen and Laundry Management

• Oversee all aspects of linen and laundry services, ensuring timely processing, distribution, and cleanliness of linens.
• Implement best practices for inventory management and track linen usage to optimize costs.

2. Food Services

• Collaborate with the food services team to develop and implement menus that meet dietary requirements and enhance patient satisfaction.
• Monitor food safety and quality standards in compliance with health regulations.

3. Bed Management

• Manage bed occupancy and availability, coordinating with nursing and admissions staff to streamline patient flow.
• Implement strategies to reduce bed wait times and optimize bed turnover.

4. Claims Management (Senior Mobility & Enabling Fund, One-Rehab, Medifund, Medifund Silver, Financial Assistance Scheme)

• Supervise the claims processing team to ensure accurate and timely submissions to agency.
• Work with relevant departments to resolve issues and improve work process efficiency.
• Analyze claims data to identify trends and areas for improvement.

5. Hospital Inspection: (Liaison Officer between MOH and SACH)

• Conduct regular inspections and audits to ensure compliance with healthcare regulations and standards.
• Prepare for and facilitate external accreditation and inspection processes.

6. Project Management

• Lead cross-functional projects aimed at improving operational efficiency, patient care, and service delivery.
• Develop project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.

7. PDPA Compliance

• Ensure all operational practices comply with the Personal Data Protection Act, protecting patient information and privacy.
• Conduct regular audit for staff on data protection policies and best practices.

8. Management Meeting

• Provide essential secretariat support for management meetings, ensuring effective communication, documentation, and follow-up on operational initiatives.
• Involve collaborating closely with leadership and various departments to facilitate discussions that drive strategic decisions and enhance overall hospital performance.

9. Collaboration with Multidisciplinary Teams

• Foster a culture of collaboration among clinical and administrative teams to enhance patient care and service delivery.
• Participate in interdisciplinary meetings to address operational challenges and develop solutions.

10. Procurement of Services & Vendor Management:

• Oversee the procurement process for services related to Linen, Food Services, and other operational needs.
• Develop and maintain relationships with vendors and service providers, ensuring quality and cost-effectiveness.
• Evaluate and negotiate contracts and service agreements to ensure quality service delivery and cost-effectiveness securing optimal terms for the hospital.

11. Staff Management

• Recruit, train, and develop staff, promoting a positive work environment and encouraging professional growth.
• Conduct performance evaluations and provide coaching to enhance team performance.

12. Budgeting and Financial Management

• Develop and manage operational budgets, ensuring alignment with organizational financial goals.
• Monitor expenditures and implement cost-control measures to maintain financial stability.
• Leverage data analytics to inform and guide operational decisions within the healthcare facility. This position focuses on analyzing performance metrics, identifying trends, and implementing data-driven strategies to enhance efficiency, patient care, and overall hospital performance.

13. Collaboration and Communication:

• Work closely with clinical and administrative teams to ensure smooth operations and high patient satisfaction.
• Address feedback and concerns from staff and patients to improve service delivery.

14. Additional Information

• Fast-paced hospital setting.
• Flexibility in hours may be required to accommodate operational needs.
• Assume other responsibilities relevant to position as delegated from time to time, including work relating to the expansion of services and development of new services or new projects.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 5 years of experience in healthcare operations management, with a focus on services such as linen and laundry, food services, or patient management.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Proficient in project management and financial analysis.
• Knowledge of PDPA and healthcare regulations.
• Carry out other responsibilities and duties as assigned from time to time.

About the Role:

• Assist with preparing pre-qualification documents for tenders and inquires.
• Register leads/opportunities in Engage and maintain to current status, when required.
• Follow up on quotations/proposals from identified vendors/sub-contractors.
• Working with the operation team and updating the finance file for monthly forecasts of secured contracts and ad hoc opportunities.
• Support the operation team for Ad hoc quotations, review the quotation with Team leaders for customer submissions, follow up with customers for conversion to POs, and collect the work completion DO from Team leaders. Submit the ad hoc BR with the HOD approval and submit admin for invoicing.
• Collect the completed contract PM/ASD service report, review it, and work with the HOD to improve it. Submit the contract BR with the HOD approval and submit admin for invoicing
• Support vendor follow-up quotations for ad hoc jobs and contract renewal.
• Vendor management and maintain the shared booth.
• Overtime review of both contract and ad hoc as per planned BTR (Costing sheet).
• Ops SharePoint management with Team Leaders - contract document, BTR, completed service report, leave planning and standby, Ad hoc status, and Finance forecast and results.
• Manage order processing and collaborate with operations/project teams to ensure smooth execution of newly secured orders

About You:

• Degree in Business Administration, Operations Management, or a related field.
• Prior experience in sales support and operations roles is an advantage.
• Proficiency in preparing pre-qualification documents for tenders and inquiries.
• Familiarity with financial forecasting for secured contracts and ad hoc opportunities.
• Skilled in preparing and reviewing ad hoc quotations with team leaders and submitting customer approvals for invoicing.
• Capable of collecting, reviewing, and improving service reports for contract performance.
• Experience in vendor management and renewal processes.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills for coordinating with teams, vendors, and customers.
• Problem-solving mindset with the ability to multitask and prioritize effectively.
• Proactive and self-motivated, with a commitment to meeting deadlines.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Job Description & Requirements

We are seeking a highly skilled Market Data Analyst Presales Engineer to join our dynamic team. In this role, you will play a pivotal role in driving sales by leveraging your deep understanding of market data and technical expertise. You will collaborate closely with the sales team to identify and qualify opportunities, conduct in-depth technical assessments, and deliver compelling product demonstrations.

Technical Expertise:

Develop a strong understanding of our products and services (Cryptocurrency, Investments, etc), including their technical specifications, capabilities, and benefits.

Stay up-to-date with industry trends, emerging technologies, and competitive landscapes.

Conduct in-depth technical assessments of client requirements and propose tailored solutions.

Contribute to the development of the investment strategy, focusing on emerging trends in Fintech and infrastructure.

Identify new areas for investment within the fintech space, particularly in Payment solutions and decentralized technologies.

Presales Support:

Collaborate with the sales team to identify potential opportunities and qualify leads.

Develop and deliver compelling product demonstrations, presentations, and technical proposals.

Address technical questions and concerns from prospective clients, providing clear and concise explanations.

Conduct proof-of-concept (POC) implementations and data analysis to showcase the value of our solutions.

Data Analysis and Insights:

Analyze market data to identify trends, opportunities, and potential challenges.

Leverage data analysis techniques to support sales efforts and provide valuable insights to clients.

Develop custom data analysis solutions to address specific client needs.

Required Skills:

Data Analysis, Market research, Presales

domain Skills:

Cryptocurrency, Investments, etc.

Portfolio management experience is preferred.

Responsibilities

• Transportation of paperwork, goods and material
• Support store operations
• Receive and review orders during project mobilisation and demobilisation
• Support in ad hoc support in company implementation (e.g., Biometric Registraion)
• Inspect and monitor quality standards of cleaning chemical, equipment/tools
• Perform asset tagging to ensure accountability of equipment
• Stock Checking to ensure that there is no over-ordering and ensure proper housekeeping
• Prepare inspection finding reports and communicate with internal staff/vendors on any faults, and follow up to ensure rectification
• Ensure ISO/QEHS Compliance for QC matters
• Any ad-hoc assignments

Requirements

• Valid Singapore Class 3 Driving Licence
• Minimum 2 years of experience in similar capacity
• Good communication and organisational skills
• Basic computer and report writing skills
• Good time management and planning skills
• Hands-on physical work requirede
• Driving company lorry (manual)
• Working hours: 8am to 8pm (Monday to Saturday)

Job Scope

We are looking for Sales Operations Management Assistant at a senior level to oversee daily business operations and provide overall strategic direction. The individual will be responsible for setting strategic goals and objectives, supervising daily activities, monitoring performance, and driving business growth.

Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.

Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Must have a flair for Indian food and do food testing every day and must have the ability to assess the taste of the food and able to give constant opinion about the food to the cook from the customers stand point.

Should be able to purposefully guide business operations and employees to achieve organizational goals and objectives. Ultimately, the person must possess a strong strategic mind and exceptional people skills. Should have a good understanding of consumer behavior, be up-to-date on market trends and continuously monitor competitor activity. You will also be responsible for conducting research, analysing data, developing go-to-market strategies and reporting on brand performance.

As online Sales is one of the main source of revenue for the company, the job requires creating marketing campaigns and strategies, as well as online marketing and social media strategy. Overseeing customer service provided via social media GRAB FOODPANDA and other on line food delivery. Analysing data to determine whether social media campaigns have achieved their objectives.

Job Requirements:

Leading and managing restaurants

Restaurant marketing strategies

Overseeing food quality

Developing menus

Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

Liaising with customers, employees, suppliers, licensing authorities and sales representatives

Making improvements to the running of the business and developing the restaurant.

Bachelor’s degree in any field / Master's degree preferred.

Willing to give 100% dedication to the successful operation of the business.

Experience in bulk food production is a must – at least 2000 pax’s per meal.

Must have a relevant knowledge and experience in purchases of raw material from Indian and Sri Lanka.

Should possess knowledge and experience in inventory management and their by able to formulate and implement food costing

Strong communication, interpersonal, and presentation skills.

Exceptional customer service skills, leadership skills

Executive decision-making skills.

Strong strategic and analytical mindset.

Should Possess strong negotiation skills to convert leads to business

Exceptional business acumen.

Maintaining inventory of ingredients and other supplies and ordering new stock as required. Must possess strong knowledge about EOQ, and other inventory / stock related techniques.

The ability to work in a fast-paced environment.

The ability to work as part of a team.

Excellent organizational and problem-solving skills.

Checking in on dining customers to enquire about food quality and service.

Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.

Monitoring the restaurant’s cash flow and settling outstanding bills.

Reviewing customer surveys to develop and implement ways to improve customer service.

Resolving customer complaints in a professional manner.

Ensure that NEA regulations and other industry related regulations are followed in the preparation of food and the daily operation.

Direct and control the work and resources of the company

Fluent in English and able to speak Indian languages of Tamil & Malayalam

Willing to travel to India for procurement and business expansion related trips.

Researching and analysing consumer behaviour, market trends and competitor activity. Planning and executing marketing initiatives including campaigns, events, sponsorships and corporate social responsibility programs in online platforms and other delivery partners portals on a regular basis.

Aramex, a global leading service provider of comprehensive logistics and transport solution serves 15 million customers worldwide. Aramex employ over 18,000 motivated professionals in over 66 countries worldwide with a shared vision to provide a seamless logistics and delivery experience – connecting the globe.

Our Mission is to Deliver flexible, innovative, reliable transport and logistics solutions.

Air Freight Operations Executive

ARAMEX Singapore is expanding! We are seeking Air Freight Operation Executive to join our Singapore team. You will report to the Air Freight Manager.

What are the roles and responsibility?

• Handle alerts in Cargowise for the Master execution
• Work closely with Air Freight Specialist team and Airlines on booking status
• Follow up with Airlines for perishable / DG requirements and temp upgrades
• Apply online booking via Airline direct sites or through carriers
• Generate AWB and MAWB based on customer requirements in destination clearance
• Prepare LC AWB and other required documents for payment
• Following the AWB standing instruction of docs accompany such as EAP

Requirement for the role

• 2-3 years of relevant working experience preferably in the Freight Forwarding and Logistics industry
• A team player
• 5.5 days work week
• Work Location: Airline Cargo Road

Hao Ren Hao Shi 好人好事 is currently seeking an energetic and resourceful person to join our team as Operations Executive. The candidate will be responsible for managing our programs and general day to day operations.

The successful candidate must enjoy speaking to people,

You will be working with a fast moving and vibrant team serving the Singapore Community.

Job Description:

• Assist in planning, managing, and executing daily operations related to food distribution programs and the Community Mart.
• Coordinate with external stakeholders, including suppliers, donors, volunteers, and community partners, to ensure seamless delivery of services.
• Monitor and ensure compliance with organisational policies, safety standards in all operations.
• Identify operational inefficiencies and propose solutions to enhance productivity and effectiveness.
• Assist in planning and implementing special events or campaigns
• for food distribution and community engagement.
• Support volunteer engagement efforts by ensuring volunteers are well-coordinated, trained, and aligned with organisational goals.
• Handle ad hoc duties assigned that relate to our core activities, including but not limited to logistical support for food drives, administrative tasks, or support for outreach programs
• Act as a point of contact for resolving day-to-day operational issues.

Requirements:

1. Organisational skills: Ability to multitask

2. Communication skills: Good verbal and written communication skills

3. Proficiency in Microsoft Office

4. Passion for community work and a commitment to making a positive impact

5. Flexibility to work evenings or weekends during community events or campaigns.

How to Apply: If you are passionate about making a positive impact in the community and meet the requirements outlined above, please submit your resume and cover letter to [email protected] with subject title “Job Application”. In your application, please state your expected salary.

Deadline for Application: 31 December 2024

We appreciate your interest in joining our team at Hao Ren Hao Shi. Together, we can work towards a brighter future for those in need in our community.

Job Descriptions

Operations Role

· Handle customer and supplier orders management, delivery/ shipping arrangement and billing process

· Process Works Orders / Sales Orders and raise purchase requisition

· Generate Maintenance Service contracts.

· Inventory management. Involve in Stock take

· Work closely with other departments (Sales, Technical Support and Finance team) to ensure customer orders/ requirements are fulfilled in timely manner.

Marketing Role

· Build company branding and increase media exposure

· Responsible for the generation of content, advertising and marketing communications across all media platforms and sites.

· Manage and grow our social media presence by creating and publishing engaging content and analyzing performance metrics.

· Plan and execute campaigns across various channels, including email, social media, search, and display advertising.

· Work closely with vendors on marketing activities, follow ups on administrative processes and leads.

Job Requirement

· Diploma in Business Administration or Supply Chain Management

· Diploma in Mass communication and Marketing or equivalent

· Min 2-3 years experiences in Operations and corporate branding, digital marketing, social media marketing and content creation

· Minimum 3 years of related experience in similar role

· Proficient in Microsoft and Powerpoint

· A driven and passionate team player with a can-do attitude

· Meticulous and detail oriented

Roles & Responsibilities;

Ø Ensuring promptness, freshness, and quality of dishes.

Ø Coordinating cooks' tasks.

Ø Implementing hygiene policies and examining equipment for cleanliness.

Ø Designing new recipes, planning menus, and selecting plate presentations.

Ø A thorough knowledge of all aspects of the operations of a kitchen

Ø To be able to plan and delegate job tasks to the junior staff

Ø To be able to mentor and coach junior chefs

Ø Primarily to plan and direct food preparations

Ø Reviewing staffing levels to meet service, operational, and financial objectives.

Ø Hiring and training kitchen staff, such as cooks, food preparation workers, and dishwashers.

Ø Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.

Ø Setting and monitoring performance standards for staff.

Principle Responsibilities:

• Work closely with the Security Operations Center (SOC) and Security Engineering teams to implement and improve existing SOC process automation
• Development of new tools, processes and procedures to enhance SOC monitoring and analysis capabilities
• Enhance current deployment of commercial tools used by Security Operations Center.
• Evaluate new technologies against SOC requirements in proof of concept

Requirements:

The candidate should have developer experience working in a Security Operations Center. He/she should have experience in web development with secure coding practices, and general knowledge of SOAR technologies. In addition to following experience:

• 5-8 years of relevant experience
• Bachelor's Degree or higher preferred
• Advanced proficiency with Microsoft Office tools and software
• Experience utilizing a SOAR platform with SIEM and case management solution
• Experience with various scripting languages - Python, PHP, etc.
• Experience working in a SOC environment and familiar with SOC Incident Response process
• Consistently demonstrates clear and concise written and verbal communication
• Proven influencing and relationship management skills
• Proven analytical skills
• Team player with the ability to work independently

Qualifications:

• Consistently demonstrates clear and concise written and verbal communication
• Proven influencing and relationship management skills
• Proven analytical skills

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Human Resources (HR) team helps Citi to attract, retain and develop our employees across the globe. The team does this through supporting key areas including recruiting, diversity, global learning and talent development, benefits, compensation and employee relations.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Operations Senior Recruiter- Hybrid (Internal Job Title:Recruiter Senior - C12) based in Singapore.

The Recruiter Senior is an intermediate position responsible for the end-to-end strategy, execution and delivery of the recruitment process in coordination with the Human Resources team. The overall objective of this role is to participate in various recruitment initiatives in support of the overall business strategy.

In this role, you’re expected to:

· Work with hiring managers and Human Resource partners to manage full-cycle recruitment process, including developing job descriptions, sourcing and building diverse & inclusive strategies (internal/external, agency and direct sourcing/networking methods etc.)

· Source applicants, screen resumes, interview, and assess candidates to provide qualified candidates to hiring managers

· Perform salary recommendations & execute offer process.

· Govern and ensure proper due diligence & relevant fit and proper checks are conducted & steps adhered to

· Ensure all hiring policies and procedures are adhered to and that “best practice” recruitment guidelines are administered throughout the recruitment process

· Facilitate feedback to key stakeholders to ensure timely production of appropriate documentation and approval

· Manage relationships with various stakeholders (both internal and external) to drive timely and thorough sourcing of high quality, diverse candidate pool.

· Leverage on data to make data driven recruitment decisions

· Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

· Stay abreast of industry trends to keep our hiring strategies competitive: Research markets and peer organizations, and provide stakeholders with market data and activity information

· Participate/ lead recruitment projects to continuously innovate and improve the way we hire

· Participate in diversity recruiting events and activities

· Source talent through social media channels and other networking activities

· Coach, train new recruits, and assume informal/formal leadership roles within team

· Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

· 5-12 years of relevant experience

· Proven experience in managing the end-to-end recruitment process

· Ability to creatively and resourcefully source, engage & pipeline top talents.

· Excellent stakeholder management skills & strong in building relationships

· Exceptional candidate management experience

· Independent, resourceful and proactive to work in a fast-paced environment

· Experience in managing APAC recruitment advantageous

· Bachelor’s degree/University degree or equivalent experience

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

For instance:

· Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

· Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Role

The Operations Executive/Senior Executive is responsible for managing the day-to-day operations of the home personal care service provided to clients. This includes ensuring the efficient delivery of high-quality care, compliance with regulatory standards, and effective coordination of community caregivers, resources, and client needs. The role demands strong organisational skills to ensure smooth operations, community caregivers’ performance, and client satisfaction.

Key Responsibilities

Operational Management

- Oversee the smooth running of home personal care operations, ensuring that services meet both CWA standards and client expectations.

- Coordinate schedules for caregivers and other personnel to meet client needs, ensuring adequate staffing levels.

- Monitor and track daily service delivery, ensure timely visits and adherence to care plans.

- Maintain proper documentation of client care, community caregivers’ schedules, and service records.

Staff Management and Coordination

- Supervise and support community caregivers, ensuring they adhere to CWA policies and provide high-quality care.

- Coordinate training sessions, ensuring community caregivers are fully trained and prepared to meet client needs.

Recruitment & Onboarding

- Assist in the recruitment process, onboarding, and orientation of new community caregivers, including candidate screening.

Service Quality Management and Compliance

- Ensure that all home personal care services are delivered in compliance with relevant healthcare regulations / standards, and CWA policies.

- Review of SOP(s) regularly to ensure accuracy and relevance, making necessary updates as required.

Client Relationship Management

- Act as the primary point of contact for clients, families, and community caregivers, addressing concerns, feedback, and inquiries promptly.

- Proactively identify opportunities to improve service delivery and enhance client satisfaction.

Administration Support

- Assist with filing documents, maintaining accurate records, and organising client and family caregiver data in both digital and physical formats.

- Manage Case Management System (CMS) for home personal care service.

- Timesheet Management: Ensure the timely collation and submission of caregiver timesheets for payroll processing, resolving discrepancies where necessary

- Payment Collection: Assist with collection of cash payments from clients, requiring individual to liaise with clients on their payment or arrange with them on payment methods.

Other Duties

- Project Management: Participate in department initiatives and projects aimed at improving operational efficiency, caregiver performance, and client satisfaction

- Any duties that may be assigned from time to time

Requirements:

- Degree in Business Administration, Healthcare Management or related field.

- Minimum 1-2 years of experience in a community health or home care setting and understanding of home care services.

- Strong communication skills in English and Mandarin, with the ability to liaise with clients, caregivers, and other departments effectively

- Able to manage multiple tasks and responsibilities simultaneously

- Quick to adapt to changes

- Proficient in Microsoft Office 365 and other office management tools

- A caring attitude with a desire to make a positive impact in the lives of elderly, disabled, or ill individuals

Job Description

Responsibilities:

• Assist the Operations Managers in maintaining the operations system and processes of various services to effectively support the hospital in delivering its services. The services include but not limited to:

a. Laundry and linen services

b. Food services

c. Bed Management Unit

d. Facilities Management

• Provide general support to the COO on all operational matters pertaining to the services under the purview of Allied Health and Operations.
• Assist in the development and maintenance of a filing system for the current as well as new services and pilot projects, participating in the setting up of work processes operations systems and procedures to effectively support the new services.
• Support Operations Manager in contract management, generate monthly report to monitor the trend of expenses, performance satisfaction and ensure quality and continuous improvement.
• Keep track of the expiry and renewal of all service/maintenance contracts for Operations, including the sourcing for quotation and preparation of vendor evaluation.
• Support the inpatient meal processes, food quality and patients’ experience and attend to the feedback from ward staff, patients and patients’ families.
• Support the linen and laundry processes and ensure that there is sufficient par level and stockpile of linen for the wards.
• Work closely with infection control team and conduct inspection on food services (inpatient and retail services) and linen and laundry services.
• Assist therapists in SMF application, order mobility devices, consolidate payment, submit quarterly funding claim and data submission to the Ministry of Health.
• Assist in operating the pandemic and business continuity plans in connection with the hospital-wide response plan in the event such plans need to be activated.
• Participate in quality improvement initiatives and projects.
• Keep track of the expiry and renewal dates of all licenses and accreditation; submit renewal applications.
• Assist the Operations Manager in the co-ordination for the internal and external audits and inspection.
• Arrange meetings and minutes writing.
• Assume other responsibilities relevant to position as delegated from time to time including work relating to the expansion of services and development of new services or new projects.

Requirements:

• General Diploma/Degree or equivalent from a recognised institution is required.
• At least 5 years of working experience.
• Must have good understanding of the direction that the hospital is taking in response to the rapidly changing healthcare delivery models which MOH has for the ILTC sector to meet the changing needs in tandem with the demographic changes of the population.
• Must demonstrate initiatives; able to work in collaboration with other professionals in the multi-disciplinary hospital team.
• Should have good communication and inter-personal skills and be able to relate well with colleague and external partners.
• Adequate knowledge of IT is essential as the hospital moves into an electronic records environment.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Markets Operations Confirmations Unit - Hybrid (Internal Job Title: Securities & Derivatives Analyst 1 – C09) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Daily responsibilities include follow up process of trade confirmations within stipulated timelines

• Match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates

• Ensure accurate reviews and timely escalation of unissued/unexecuted documents

• Ensure resolution of client issues in a timely manner

• Prepare weekly and monthly Unconfirmed Metric Reports for Management

• Perform regulatory controls and record retention activities in accordance with established policies

• Participate in related system enhancement testing and new business initiatives

• Participate in and/or lead projects as assigned

• Escalate transaction processing issues to the appropriate channels and collaborate on a solution

• Design and analyze moderately complex reports, in coordination with standards set by direct leadership

• Ensure processes adhere to audit and control policies

• This job description provides a high-level view of the types of work performed. Other job-related duties may be assigned as required.

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant experience preferred

• Fundamental understanding of Treasury products, accounting and regulatory policies

• Proven ability to perform various concurrent activities/projects in a high-risk environment

• Demonstrated knowledge of macros

• Consistently demonstrate clear and concise written and verbal communication skills

• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.
Maintains staff by recruiting, selecting, orienting, and training employees.
Ensures a safe, secure, and legal work environment.
Develops personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
Coaches, counsels, and disciplines employees.
Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management
Project management
Coaching
Supervision
Quality management
Results driven
Developing budgets
Developing standards
Foster teamwork
Handles pressure
Giving feedback

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Manager Job Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

• Performance management
• Project management
• Coaching
• Supervision
• Quality management
• Results driven
• Developing budgets
• Developing standards
• Foster teamwork
• Handles pressure
• Giving feedback

Responsibilities:

• Act as a business partner to develop and maintain relationships with clients
• Develop business strategies, review operational protocols & procedures, and evaluate effectiveness.
• Provide adequate training to improve professional knowledge, and skills.
• Assist in other ad hoc projects as assigned

Requirements:

• At least 4 years’ experience
• Strong leadership skills and people oriented.
• Well organized, strong in problem solving, multi-tasking and can work under pressure.
• Good knowledge of computer literacy, e.g., MS Office.
• Excellent written and spoken English and Chinese.

Applicants will have to coordinate all operations for both sea and land transport.

Handles all calls and emails enquiries

Manage vessel crew

Arrange loading schedules for all the vessels and lorry

Require working shift and late hours

Able to work on weekends and PH

Knowledge of computer and Microsoft applications

Able to work independently

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

1. Setting sales goals and developing sales strategies.

2. Researching prospects and generating leads.

3. Contacting potential and existing customers on the phone, by email, and in person.

4. Handling customer questions, inquiries, and complaints.

5. Preparing and sending quotes and proposals.

6. Managing the sales process through specific software programs.

7. Building and maintaining a CRM database.

8. Meeting daily, weekly, and monthly sales targets.

9. Participating in sales team meetings.

10. Expected to have a hand in marketing.

Job Title: Salon Manager (Herbal Treatment Store)

Job Description:

We are looking for an experienced and motivated Salon Manager to lead and oversee the daily operations of our herbal treatment store. The ideal candidate will have strong leadership skills, a passion for customer service, and the ability to manage both staff and operations effectively.

Key Responsibilities:

1. Team Leadership & Supervision:Lead, motivate, and manage a team of salon staff to deliver exceptional customer service and meet performance goals.
   Conduct regular training and mentoring sessions to ensure staff are knowledgeable about herbal treatments and products.
   Schedule and delegate tasks to staff, ensuring optimal workflow and productivity.
   
2. Customer Experience Management:Monitor and enhance customer satisfaction by ensuring a consistent, high-quality salon experience.
   Handle customer inquiries, feedback, and complaints professionally to maintain strong customer relationships.
   
3. Operational Oversight:Oversee the daily operations of the salon, including opening and closing procedures, inventory management, and equipment maintenance.
   Ensure all treatments and services are delivered in compliance with company standards and hygiene regulations.
   Monitor and manage stock levels of herbal products and salon supplies, placing orders as needed to prevent shortages.
   
4. Sales & Revenue Management:Drive salon sales by promoting herbal products and upselling services to customers.
   Track and analyze sales performance, preparing reports and identifying areas for improvement.
   
5. Administrative Duties:Manage staff schedules, attendance, and performance reviews.
   Prepare and submit operational reports to the Outlet Manager.
   Implement and monitor adherence to company policies and procedures.
   

Requirements:

• Proven experience in salon management or a similar leadership role.
• Strong organizational and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Knowledge of hair care and salon services, with an interest in herbal treatments.
• Proficient in inventory management and basic administrative tasks.

What We Offer:

• Comprehensive training in herbal treatments and products.
• A dynamic and supportive work environment.
• Opportunities for professional growth and advancement.

If you are a proactive leader who thrives in a customer-focused environment, we encourage you to join our team and help us provide natural and effective hair treatment solutions to our valued clients.

The SALES Manager is responsible for maintaining the operational of the office (Bukit timah branch) as well as ensuring sales target of the sales consultant are achieved monthly. Reporting to the Director, his/her role will establish and maintain sales target achievable by each sales consultant without compromising cohesiveness among the colleagues.

· Responsible for achieving sales targets of the branch office assigned by the Director

· To assist the Director to manage and grow the branch business in bukit timah area. Areas of responsibility include Sales Consultant monthly target, Forecasting and Reporting management and Proposals and Contracts administration management.

· Liaises with both internal and external parties necessary to ensure sales target success: Company Management, Suppliers, Workers and the customers