Job Summary

Hong Ye Group, a subsidiary of YY Group Holding (a listed company), is seeking a Cleaning Operations Director!

The Cleaning Operations Director will lead and oversee all cleaning services operations, ensuring the highest standards of service delivery, operational efficiency, and customer satisfaction. This role involves strategic planning, team management, and ensuring compliance with health and safety regulations while driving business growth and operational excellence.

Responsibilities

1. Lead teams

• Manage the professionalism of the staff
• Mentor and lead management staff
• Lead organisational succession planning, capability development and employee engagement
• Mastery in ground operations, data reporting, asset management, budgeting, financial counselling and HR processes.

1. Financial Oversight:

• Prepare and manage the budget for cleaning operations, ensuring cost control and efficiency.
• Monitor expenses, forecast operational costs, and implement cost-saving measures.
• Present operational, financial, and strategic updates to the board and shareholders, aligning decisions with long-term growth objectives

1. Reporting and Analytics:

• Track key performance indicators (KPIs) to measure operational success.
• Generate reports on operational performance, client satisfaction, and financial outcomes for senior management

1. Drive business operations

• Drive the overall growth of business and operations
• Drive opportunities to improve market visibility and presence of the organisation
• Lead budget planning for the organisation
• Develop Standard of Procedure for all the projects and cleaning staff
• Represent and promote the organisation
• Direct the development and review of operation policies and procedures
• Actively explore, evaluate and prioritize new markets for expansion
• Participate in expansion activities
• Drive adoption of smart building technologies and explore innovative solutions to enhance efficiency and service delivery.

1. Manage client relationships

• Collaborate with clients to achieve business goals
• Direct the development and review of strategic plans to improve relationships with clients

1. Manage Incidents

• Oversee the conduct and review of contingency plans
• Endorse emergency and crisis management response plans, processes and procedures
• Provide direction on analysed trends of reported incidents

Requirement:

• Diploma/Bachelor’s degree in Business Administration, Operations Management, or a related field is preferred.
• 8+ years of experience in cleaning services or facility management, with at least 5 years in a senior leadership role.
• Preferably Managers specializing cleaning industry (housekeeping, general cleaning)
• Proven leadership qualities and track record for building and managing new functions and high performing teams.
• Prior experience in managing large operations and transitions and know-how of setting up and scaling of new functions.
• Resourceful, driven, adaptive and able to work and deliver in a fast-paced environment under tight timelines
• Flexibility to travel between sites as required.
• Familiarity with modern cleaning technologies and equipment.
• Knowledge of health, safety, and environmental regulations

Company Information

GLC Recycle scales up green, low-carbon battery recycling supply chains with partners all over the world through sustainable sourcing and low-carbon emissions processes. Premier automotive and battery original equipment manufacturers trust us for traceable battery raw materials which reduce waste and negative environmental impact.

Main functions and responsibilities

Supply Chain Management

· Liaison with government agencies/authorities for all regulatory requirements including (but not limited to) licenses, permits/approvals, and trade agreements etc in import/export of goods and materials

· Arrangement of freight shipments with forwarders

· Liaison with factories, freight forwarders and warehouses

· Track and manage warehouse inventories

Operations Management

· Preparation of purchase/sales contracts, invoices, confirmations, bills of lading and other documents

· Track and ensure proper filing of prepared documentations

· Track and update purchase, sales and shipping information

· Preparation of operational reports

· Preparation of shipping documents

· Update daily data and support procurement/sales team where necessary

· Handle purchase and sales process from beginning to end

· Work closely with Financiers and provide all necessary documents and information required

· Compute financing costs and interests

· Forecast and track expenses

· To assist trade operations manager in any tasks

Stakeholders Management

· Support as and when required, client onboarding process, and static data maintenance.

· Handle queries and communications with overseas and local counterparts, sellers and customers

Skills/Requirements

· 1 year of experience in similar position

· Comfortable to travel overseas occasionally

· Candidates with knowledge and experience in import and export procedures are an advantage.

· Independent, self-starter, responsible and initiative

· Detail-oriented & meticulous

· Flexible and willing to learn

· Good communication skills

Salary, Leave and other benefits

· $3000 - $3500

· AWS + Performance bonus

· Annual Leave - 15 days and increment up to 20 days

· Corporate insurance and dental benefits

Working location and working hours

· Paya Lebar

· Mon – Fri: 9am – 530pm

Job Summary

Hong Ye Group, a subsidiary of YY Group Holding (a listed company), is seeking a Cleaning Operations Director!

The Cleaning Operations Director will lead and oversee all cleaning services operations, ensuring the highest standards of service delivery, operational efficiency, and customer satisfaction. This role involves strategic planning, team management, and ensuring compliance with health and safety regulations while driving business growth and operational excellence.

Responsibilities

1. Lead teams

• Manage the professionalism of the staff
• Mentor and lead management staff
• Lead organisational succession planning, capability development and employee engagement
• Mastery in ground operations, data reporting, asset management, budgeting, financial counselling and HR processes.

1. Financial Oversight:

• Prepare and manage the budget for cleaning operations, ensuring cost control and efficiency.
• Monitor expenses, forecast operational costs, and implement cost-saving measures.
• Present operational, financial, and strategic updates to the board and shareholders, aligning decisions with long-term growth objectives

1. Reporting and Analytics:

• Track key performance indicators (KPIs) to measure operational success.
• Generate reports on operational performance, client satisfaction, and financial outcomes for senior management

1. Drive business operations

• Drive the overall growth of business and operations
• Drive opportunities to improve market visibility and presence of the organisation
• Lead budget planning for the organisation
• Develop Standard of Procedure for all the projects and cleaning staff
• Represent and promote the organisation
• Direct the development and review of operation policies and procedures
• Actively explore, evaluate and prioritize new markets for expansion
• Participate in expansion activities
• Drive adoption of smart building technologies and explore innovative solutions to enhance efficiency and service delivery.

1. Manage client relationships

• Collaborate with clients to achieve business goals
• Direct the development and review of strategic plans to improve relationships with clients

1. Manage Incidents

• Oversee the conduct and review of contingency plans
• Endorse emergency and crisis management response plans, processes and procedures
• Provide direction on analysed trends of reported incidents

Requirement:

• Diploma/Bachelor’s degree in Business Administration, Operations Management, or a related field is preferred.
• 8+ years of experience in cleaning services or facility management, with at least 5 years in a senior leadership role.
• Preferably Managers specializing cleaning industry (housekeeping, general cleaning)
• Proven leadership qualities and track record for building and managing new functions and high performing teams.
• Prior experience in managing large operations and transitions and know-how of setting up and scaling of new functions.
• Resourceful, driven, adaptive and able to work and deliver in a fast-paced environment under tight timelines
• Flexibility to travel between sites as required.
• Familiarity with modern cleaning technologies and equipment.
• Knowledge of health, safety, and environmental regulations

• Liaise with customers and suppliers regarding enquires and offers
• Preparation of Letters of Credit for issuance (Import & Export)
• Preparation and execution of sales & purchase contracts
• Preparation of import and export shipping documents for Bank L/C negotiation
• Any other adhoc duties as assigned

Requirements:

• Diploma in related fields
• Min 1 year experience in shipping documents and familiar with LC
• Proficient in Microsoft Office application
• Monday to Friday (9am - 6pm)
• Location: Orchard
• Salary: Up to $3500

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

About SRS

Founded in 2006, Security & Risk Solutions Pte Ltd (SRS) is a global security solutions provider that started in Singapore.

Today, we operate in Asia Pacific, China, the Middle East, the Africas, Europe, and Latin America, and work with over 90 clients, with a strong presence in the Finance and Technology sectors. SRS understands there is no one-size-fits-all security solution.

We ensure our most valuable asset - our people - maintain a knowledge-driven approach when addressing your security needs, ensuring there is flexibility for customised security solutions while maintaining best-in-class standards and protocol.

An exciting opportunity has emerged for a Security Operations Manager position on a 6 months contract basis.

About the Role

Manages the security function for Southeast Asia under the guidance of the Regional Security Manager, ensuring alignment with overall organizational objectives.

Develops and implements daily operational plans and tactical security strategies with minimal supervision, focusing on risk reduction, incident response, and minimizing exposure to liabilities.

Takes ownership of leading and facilitating meetings with internal and external stakeholders, fostering strong partnerships to ensure the successful coordination and execution of a comprehensive security program across the region.

Responsibilities

Operational Security Management:

• Oversee day-to-day security operations across multiple locations in Southeast Asia.
• Develop, implement, and refine security protocols to address physical, operational, and workplace security needs.
• Monitor regional risks and incidents, ensuring swift responses and comprehensive reporting.

Event and Executive Security:

• Plan and coordinate security measures for events, talent visits, and executive protection requirements.
• Liaise with local security teams, vendors, and external agencies to ensure robust coverage.

Crisis and Risk Management:

• Lead crisis response efforts in the region, working with stakeholders to minimize impact.
• Conduct risk assessments and implement mitigation strategies for identified vulnerabilities.

Security Technology and Asset Protection:

• Oversee the installation, maintenance, and effectiveness of security systems, such as CCTV, access control, and alarm systems.
• Safeguard regional assets, including intellectual property, physical properties, and sensitive information.

Stakeholder Engagement and Partnerships:

• Work closely with internal teams and external agencies to align security initiatives with business goals.
• Build relationships with law enforcement, industry peers, and other stakeholders to strengthen the security ecosystem.

Requirements

• Bachelor’s degree or international equivalent.
• A minimum of 5 years of relevant experience in security operations, crisis management, or asset protection within a multinational environment.
• Experience managing high-profile events and executive protection requirements.
• Certifications such as CPP (Certified Protection Professional), PSP (Physical Security Professional), or equivalent is an advantage.
• Proven ability to work with, influence, manage, and/or lead others in a complex and diverse work environment.
• Basic knowledge of specific requirements imposed by government agencies, and ability to communicate those to LOB’s and personnel to mitigate security issues.
• Demonstrated ability to project manage programs.
• Demonstrated knowledge of security management concepts especially physical security, content security and crisis management/emergency preparedness.
• Highly ethical and professional, with demonstrated ability to handle sensitive/confidential information.
• Demonstrated presentation skills to business operations and management.
• Demonstrated ability to make sound, well considered decisions in stressful situations.
• Fluency in written and spoken English is required.

We are seeking a highly motivated and results-driven individual with a proven background in the IT industry. The ideal candidate has a strong track record in meeting sales targets and driving business growth. Key responsibilities include identifying new opportunities, building client relationships, and delivering measurable revenue growth.

Responsibility

• Account Management and Client Relations: Manage and monitor client accounts to ensure smooth operations, fostering long-term relationships and proactive engagement to address client needs.
• Documentation and Compliance: Oversee the consolidation and validation of required client documents, ensuring all processes meet internal and external compliance standards.
• Billing and Financial Management: Handle the preparation, analysis, and verification of billing reports and supplier invoices, ensuring accuracy and timely processing.
• Cloud Services Coordination: Maintain familiarity with cloud platforms and ensure clients receive seamless access and optimized service offerings.
• Project Oversight and Operational Efficiency: Support the coordination of business projects, ensuring timely execution, while identifying opportunities for process improvements to enhance operational performance.
• Team Collaboration and Business Support: Work closely with internal teams to align on business objectives and provide operational support across various functions as needed.
• Any other ad-hoc duties assigned

Requirement

• Diploma holders in Business administrations or a relevant major
• 2-3 years of experience in business operations, customer support, or similar roles.
• Proficient in MS Office, with strong Excel skills
• Ability to multi-task and work in a fast-paced environment
• Bilingual in English and Chinese (to liaise with Chinese-speaking counterparts）
• Strong analytical skills with proficiency in Microsoft Excel.
• Willingness to work on shifts, including weekends and public holidays.

· Oversee daily operations that include order fulfilment, logistics, customer service, etc.

· Ensure deliveries and collections of products are completed in a timely manner.

· Handle all documentation required for transaction completion, including Delivery Order, Purchase Order, and Invoicing.

· Manage 3rd-party logistics providers and handle all inbound and outbound shipments.

· Manage Inventory and ensure restock of office/operational supplies.

· Handle customer and partner enquiries and resolve issues in a timely manner.

· Attend weekly meeting and report on Operations department progress.

· Complete monthly business completion report to the finance department for data analysis.

· Establish and update Operations Standard Operating Procedures (SOPs).

· Enforce operation cost cutting, such as sourcing for vendors with lower cost, etc.

· Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.

· Liaise with colleagues in other departments on operation matters.

· Lead and guide colleagues in the Operations department.

· Carry out ad-hoc duties when required.nforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation

Facilities Coordinator - Safe Permit & Operations

Work Dynamics - Integrated Facilities Management

Leading Global Technology company

DUTIES & RESPONSIBILITIES

The FC must be able to offer assistance to all staff at this site. The expression “Going above and beyond” is a normal operating standard for this position. The FC will perform any other tasks that may be assigned to them which is related but not exclusive to customer service, hospitality and experience, finance and admin, project coordination, the broad spectrum of facilities & building management and operations (hard and soft services, transport and waste management, etc), space planning, event management and any others that may fall within the scope mentioned.

Create and provide memorable and exceptional experience for all clients, internal and external, in the client office:

• Ensure messaging is consistent and in line with directions given by the Supervisor.
• Respond to client inquiries and concerns promptly and with courtesy and enthusiasm.
• Build relationships by engaging clients in authentic, personable conversations.
• Create WOW experiences by anticipating client needs and seizing the moment; acting on them before being requested.
• Provide a positive environment where things get done.
• Take ownership of customer issues and proactively seek to resolve them quickly.
• Provide end to end service; take responsibility and accountability.

Provide exceptional communication to clients:

• Communicate effectively and correctly.
• Respond, follow up and close – both via email and in person in a timely manner.
• Maintain current/up to date knowledge of the building and office procedures and client/guest-related information including, but not limited to:
• Information about the history of the office location, and the office design concept.
• Information on the facilities of the building, in the office, and of the general area.
• Vendor Management
• Emergency response procedure and incident reporting.

Safe Permit

• Manage the Safe Permit Portal: - Oversee and maintain the Safe Permit portal, ensuring smooth operations and user accessibility.
• Manage end-to-end Safe Permit Submission - Review submitted permit
• Handle the registration process for vendors
• Conduct Training:- Provide training sessions to external vendors and other stakeholders on Safe Permit procedures and protocols.
• Compliance: - Ensure adherence to Safe Permit protocols and EHS (Environmental, Health, and Safety) regulations.
• Familiar with risk assessment and method statements.

Patrol and check the office for cleanliness issues, safety (and security) hazards and document any irregularities:

• Be the eyes and ears of the EHSS and soft services/hard services/ operations team. Maintain the general presentation of the office by appropriately notifying departments/owners responsible for the maintenance, or to self-perform the remedy immediately, regardless whether it is a temporary or permanent solution, and where it is possible to do so without compromising on safety and standards.
• Report infractions immediately and according to procedure.
• Report and log data on unusual occurrences such as property damage, injuries, theft, etc and create detailed incident reports in a timely manner:
• Gather information in accordance with procedure and prepare incident reports within KPI or policy guidelines and free from errors.
• Provide back-up support and cover to absent team members. Provide emergency on-site attendance as needed:
• Carry out tasks relating to customer service, hospitality and experience, administration, the broad spectrum of facilities & building management and operations (hard and soft services, and waste management, etc), event management and any others that may fall within the scope mentioned.

Critical Competencies for Success:

Great attitude:

• Proactive and positive
• Gung-ho and can-do attitude
• Solution oriented

Client Focus & Relationship Management:

• Demonstrates proactive and professional approach to customer service and stakeholder engagement
• Able to interact with a wide range of client staff, including senior levels and support staff
• Able to manage conflict and balance between client and JLL requirements
• Has a customer service oriented attitude

Leadership, Collaboration and Team Worker:

• Able to effectively lead a group of people to meet objectives, and promote open, constructive and collaborative relationships at all levels
• Able to work collaboratively and be part of a team working towards meeting deliverables

Project Management & Organizational Skills:

• Excellent planning & organizational skills, ability to prioritize work and meet tight deadlines
• Proven ability to manage multiple operational matters on a daily basis

Providing onsite support:

• You will be the upper facilities management’s trusted right hand on all facilities-related activities.
• Perform routine site inspections to ensure all building processes and best practices are implemented and maintained.

Problem Solving & Strategic Thinking:

• Capacity to deal with ambiguity and solve problems effectively
• Analytical
• Able to employ holistic approaches and looks at long term solutions

Other Personal Characteristics:

• Strong communicator
• Good presentation skills and possesses strong verbal & written communication skills (English & local language).
• Skilled at using positive language
• An active listener
• Passion for quality
• Has an eye for detail to make sure the best delivery of services
• Self-motivated
• Confident and energetic
• Enthusiastic

Job Description & Requirements

Responsibilities:

• Driven to meet and attain corporate objectives and operations benchmark
• Daily on ground assessment to plan, schedule and execute work requirements
• Ability to work within budget constraints, requirements and performance KPIs
• Ability to manage and work with a team of Supervisors, Team Leaders and Cleaners
• Point of contact for service request and feedback
• Customer liaison on service level and performance standards.

Requirements:

• Degree / Diploma
• Minimum 2 years of related working experience in the cleaning industries
• Knowledge of WHS and its credentials
• Strong leadership, problem-solving and interpersonal skills with ability to exercise command and control
• Good communication skills with professional email etiquette
• Strong analytical and readiness in a fast-paced environment
• Able to work independently and multi task
• Self-motivated, responsible and positive work attitude
• Ability to plan, manage and execute work effectively
• PC Knowledge and Smart Devices savvy
• Valid Class 3 licence

Responsibilities:

• Manage daily sales operation
• Knowledgeable in purchase orders, delivery orders and able to handle sales orders, quotation & invoices
• Respond to a high volume of inquiries and provide helpful solutions to customer issues
• Connect with existing key customer contacts if needed
• Collaborate with internal teams like Finance, Procurement, Logistics, and Marketing.
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend regular online/offline product training sessions arranged by vendors

Requirements:

• Diploma in Business or a related field.
• Preferably 1-2 years of experience in a similar role.
• Experience with computer hardware, software, or maintenance contracts is a plus.
• Comfortable working in a fast-paced and dynamic environment.
• Excellent at building and maintaining strong relationships with customers and internal team.
• Proficient in Microsoft Office & Excel

Responsibilities:

• Work closely with IT Manager and other internal stakeholders on assigned IT support functions to achieve operational efficiency and ensure smooth execution of works.
• Support the Clinical Operations team via engagement of multidisciplinary stakeholders (doctors, clinic staff, etc) and provide support of diverse requirements and perspectives to achieve patient centred care and organisational effectiveness.
• Liaise with users and IT vendors for the delivery of IT solutions and services.
• Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.
• Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners, mobile devices etc) and software such as Microsoft Office and SharePoint.
• Manage the data protection and cyber security functions. Ensure proper security system setup and maintenance.
• Maintain IT assets, systems documentation and software licenses.
• Provide assistance to execute action plans for the company’s operational goals and to support the smooth running of daily operations at the company’s specialist clinics.
• Other duties as assigned by the management.

Requirement

• Diploma in Computer Science or relevant Degree qualification.
• Minimum 2 years of work experience with Microsoft 365, Active Directory, end users desktop support, IT security implementation & operations.
• Team player who is able to work independently.
• Able to start work within short notice is preferred.
• Prior work experience in a healthcare organization is an advantage.

Skills & Other Attributes

• Good interpersonal, communication, analytical and problems solving skills.
• Team player who is able to work independently.
• Ability to plan and multi-tasks.
• Good working attitude and willing to learn.

Job Overview:

The Food & Beverage Operations Administrative Executive supports the daily operations of the food and beverage department by handling restaurant operation, administrative tasks, and ensuring smooth communication and coordination between different departments. This role involves assisting with operational procedures, managing schedules, and maintaining records to help the team operate efficiently.

Key Responsibilities:

Administrative Support:

•Assist in the preparation and execution of operational plans, reports, and schedules.

•Maintain and update operational documentation, including menus, training materials, and standard operating procedures (SOPs).

•Coordinate and handle correspondence related to operations (emails, phone calls, etc.).

Inventory & Stock Management:

•Assist in tracking inventory levels of food and beverage items, supplies, and equipment.

•Coordinate with suppliers for stock orders and ensure timely delivery of goods.

•Ensure proper storage, handling, and rotation of products to maintain quality and minimize waste.

Scheduling & Coordination:

•Support the scheduling of staff shifts, training sessions, and meetings.

•Coordinate and assist between kitchen, front-of-house, and management to ensure smooth operations.

•Help prepare and distribute staff schedules and ensure that any changes are communicated promptly.

Ad-hoc Duties:

•Assist in Restaurant Operations when it is necessary

Requirements

- 1-2 years of administrative and office support experience

- Certificate or Diploma in Business Administration or relevant field

- Proficient in Microsoft Office and Google Suite

- Excellent project management, communication, and interpersonal skills

- Detail-oriented, team-oriented, and able to work independently

- Strong desire to work in a fast-paced, collaborative environment

- Singaporean only

Others

- High energy and enthusiasm

- Excellent verbal and written communication skills

- Strong cross-group collaboration skills

Responsibilities

· Provide operations and logistics support for community facilities and programmes.

· Responsible for being primary contact to promoters and liaising with stakeholders to deliver events in the venue.

· Support event day operations functions such as crowd management, logistics, backstage, staffing, security, media and technology.

· Oversee venue logistics including setup of equipment such as tables, chairs, barricades, queue poles, etc. during event day.

· Coordinate with key stakeholders on implementation of venue security measures.

· Manage daily operations tasks such as damage tracker, procurement, inventory stock take etc.

· Provide administrative and operational support to the operations team.

Requirements

· Have a genuine passion for customer satisfaction

· Good communication skills

· Ability to work well in a team

· Pro-active, self-motivated and keen learner

• Responsible for day-to-day operations, training and management of teams to achieve targeted Service Levels
• Conducts regular transaction monitoring and liaise with the Quality team to review calls for the purposes of quality assurance, coaching and training
• Ensure that follow-up actions are in place to address any gaps in staff competency and weaknesses
• In charge of delegating workflow to Team Leaders and ensure operational needs are forecasted and addressed adequately
• Generate daily, weekly and monthly Operational Health reports to Head of Operations
• To do planning, forecasting, implementing and monitoring of assigned campaigns
• Ensures all standards and procedures are followed and maintained
• Liaise with clients whenever necessary to align campaign-related issues
• Collate and send monthly campaign performance reports to clients and Agape management
• Collate and present relevant weekly operational health data to Head of Operations and provide suggestions to address operational gaps as well as forecasted load.
• Responsible for approving annual leaves of respective CSOs and Team Leaders
• Prepare and conduct daily huddles to cascade timely information to all CSOs
• Attend ad-hoc Train the Trainer sessions whenever new campaigns are onboarded and must be able to transfer relevant information to CSOs via product training sessions
• Other ad hoc duties as assigned.

Requirements

• Min. Diploma holder with at least 3 years of relevant experience.
• At least 3 years of proven experience in people management, customer relationship management and project management.
• Ability to effectively communicate and engage with senior leadership, peers, staff, customers and other stakeholders.
• Good knowledge of Contact Centre Management tools and technology.

Job Description:

The Regional Operations Manager will be responsible for managing day-to-day operations, driving business growth, and ensuring the efficiency of our locations across the region. This role requires a strategic thinker with strong leadership skills and a proven track record in operations management.

Key Responsibilities:

• Develop and implement operational strategies to achieve regional business goals.
• Monitor market trends and adjust strategies to seize growth opportunities.
• Prepare and manage the regional budget, overseeing financial performance and optimizing cost efficiency.
• Improve operational processes and implement best practices across all locations.
• Maintain strong relationships with key customers and address any service issues promptly.
• Ensure compliance with local regulations and company policies.
• Track and report on key performance indicators (KPIs) for the region.
• Oversee supply chain and inventory management within the region.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in operations management, preferably in a regional role.
• Proven leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Financial acumen with experience in budgeting and P&L management.
• Ability to adapt quickly and manage multiple projects effectively.

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

More about our mission.

Job Description

We are looking for a Payment Operations Specialist to join our Global Processing team to help our customers receive their funds faster globally.

The role is a unique opportunity to join one of the fastest growing companies in Europe and help millions more potential customers save money by using Wise.

Payment Operations Specialists play a crucial role in supporting the Payment Operations Organization reach its vision - seamless flow of customer funds. By ensuring high level execution of the daily responsibilities and consistently supporting Payment Operations in reaching the SLA’s, Payment Operations Specialists help our customers receive their funds faster 24/7 globally. The role gives a unique opportunity to learn how different currencies function, and impact customers on a global scale.

The core ownership lies within daily tasks and responsibilities and the impact is well-defined, clear and largely shared collectively with the team. In this role, you'll add to that mission by:

• Maintaining consistent and high-level execution of daily tasks related to payment processing;
• Supporting your team by reaching your role set SLAs and KPIs which in turn contribute to the team by meeting team's main performance metrics and SLAs;
• Detecting and escalating domain-related problems and complex issues to Regional Payment Operations teams, ensuring timely and relevant communication with stakeholders;
• Following operational procedures and keeping track of critical updates.

Qualifications

A bit about you:

• You’re accurate and pay attention to detail;
• You’re meticulous and accurate in your task execution;
• You’re SLA driven and are motivated to hit team and personal metrics;
• You place customers first and you make no compromise on this;
• You’re a clear and honest communicator and able to articulate potential improvements;
• You’re comfortable with feedback and being part of a team where ideas are shared and openness is valued;
• You’re proactive and collaborative;
• You’re flexible with your working hours. We aim to help our global customers any time they need it, occasionally during weekends and holidays.
• Proficient in Japanese: JLPT N3/N4
• You're a Singaporean Citizen/PR. Please note that we are unable to sponsor visas for this role.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Mon - Fri : 8AM - 5PM or 9AM - 6PM

Job scope:

• Oversee the operations of the Grant Processing Admin team.
• Manage and coordinate project activities and ensure timely completion of tasks.
• Serve as a key point of contact for any operational issues or concerns.

Requirements:

• Minimum of 5 years of relevant experience.
• Bachelor's degree or higher.
• Proven track record in a leadership role related to grant processing or similar fields.
  

My client, an investment bank is seeking experience to join their Operation Team.

The team covers key functions in the FICC market, providing comprehensive front-to-back support for the business and clients. Handle Middle Office Functions to ensure trading risk accuracy and timely resolution of trade flow exceptions; Confirmations and Drafting Functions to legally confirm our clients' trades and ensure accurate booking; and Settlements Functions to ensure timely settlement of all derivative transactions, meeting client expectations. Perform various operational reconciliations to guarantee accurate and flawless trade flow.

Works closely with global colleagues to facilitate these functions, supporting a range of products from complex structured transactions to simpler trades. Team members must develop strong product, industry, and technical knowledge to facilitate transaction flow and anticipate and avoid potential trade problems. This role requires seamless switching between multiple activities and significant client interaction, making communication a key asset. You will engage in a fast-paced setting, interacting with other Operations teams, Compliance, Credit, and Technology to resolve issues arising from trade execution, client queries, and new business. We seek a strong candidate to drive workflow improvement across the organization.

RESPONSIBILITIES

Partner with internal teams—Sales, Trading, Legal, Compliance, Technology, and other Operations teams—to ensure issue resolution and timely drafting of legal confirmations.

Perform legal confirmation drafting for Foreign Exchange and Interest Rate Derivatives Transactions.

Assist the Asia FX/IRP Drafting team in delivering strategic global initiatives and supporting the Asia/Global Business.

Become a subject matter expert to mitigate risk and drive efficiencies.

Build a skill set that covers front-to-back functions.

Design and initiate process improvements, leveraging Business Intelligence and Automation.

Build relationships with global peers to ensure consistency and knowledge sharing.

Work with the team to continually review and improve processes, manage risk, and meet expectations for timeliness, quality, and cost-effectiveness within the department.

Qualification :-

Degree & Prior experience in Operations.

Proactive, enthusiastic, and creative approach with a high attention to detail.

Ability to prioritize and multitask in a fast-paced environment.

Highly collaborative and team-focused with the ability to interact effectively with a wide range of individuals.

Effective problem-solving and critical-thinking skills, with the ability to use discretion and good judgment.

Preferred Qualifications:

Understanding of the Foreign Exchange and Interest Rates market and derivatives, including the current regulatory environment, is beneficial.

Intellectual curiosity.

Ability to remain composed under pressure.

Experience in ISDA Documentation.

Competency with the MS Suite, especially Excel, and the ability to learn multiple programs quickly.

This is a 6 months contract role with possibilities of extension

• Driving sales
• Enforcing company policies
• Ensuring compliance with safety regulations
• Managing financial aspects such as daily revenue and salaries
• Overseeing staff
• Develops the strategy and plans for the Business Unit
• Prepares and manages the annual budget for the Business Unit budget and secures subsequent approval, tracks expenditure and ensures adherence to the budget
• Defines the operating framework and policies for the Business Unit and ensures compliance with internal quality standards
• Collaborates with internal and external stakeholders to ensure seamless execution of services within and outside the Business Unit

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have degree/diploma in hospitality management
• 
  
• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.

Roles & Responsibilities

• Provide foot reflexology, shoulder and hand massage to customers
• Provide foot reflexology, massage services to customers
• To perform all treatments correctly and professionally.
• Prepare treatment rooms to the standard given.
• Make the guest feel welcome.
• Work closely with team to handle day to day operations including rostering, dissemination of company updates in a timely & accurate manner
• Ability to identify issues / shortfall of business and provide suggestions / solutions to improvise
• Top quality customer service, problem solving for both internal & external customers including vendors.
• Anticipate the types of services that clients would most enjoy and benefit from and implement these types of services into their establishments.
• Work closely with the marketing team to assist with promotion & sales campaign tracking
• Explore business collaborations opportunities
• Assist in hiring when needed
• Manage stock inventory with respective team mates

Requirement

• Able to converse in basic English and Mandarin
• Pleasant disposition and must be willing to learn
• Friendly and cheerful personality
• 5 years needed with certificate Passion in reflexology and / or massage
• Fair in customer service
• Positive attitude and able to work under pressure and multi-tasking
• Enthusiastic

• Responsible and accountable for effectively managing the day-to-day operations / allocated contract sites and staff by providing the highest quality, compliant, and professional security service to its customers
• Conduct security and safety risk assessment surveys of the assignments
• Conduct investigations and vet incident reports submitted by the security team, and prepare and conduct AAR of the incident.
• Overall in charge of the day-to-day operations of security personnel at the allocated sites
• Conduct OJT training for new hires and conduct refresher on SOP
• Handle workplace investigations, grievances, and discipline
• Plan and schedule training for security personnel in alignment with PWM requirement
• Manage and review security procedures
• Handle recruitment and selection of security personnel at the allocated sites
• Proficient in MS Office
• Minimum 2 years of working experience in the Security Industry
• SS & above PLRD licensed
• With a Class 3/Class 3A Driving License
• Stress-resistant, flexible
• Excellent communication skills and a "people" person
• Good interpersonal skills

Interested candidates, please send in your latest detailed resume to [email protected]

As a Manager/Senior Manager in the Quality Assessment Team under the Regulation Division, you will play a crucial role in upholding and enhancing the standards of education and training in Singapore.

Your primary responsibility will be to assess the quality of Training Providers (TPs) and Private Education Institutions (PEIs) in terms of management, administration, training/academic standards, and student support services. This role involves leading a team of assessors, developing quality standards policies, and providing expert guidance to stakeholders on quality assurance matters. Your work will directly contribute to the continuous improvement of Singapore's education and training ecosystem, ensuring it meets the highest standards of quality and excellence.

Key Responsibilities:

Quality Assessment and Reporting

• Conduct comprehensive assessments on the quality of TPs/PEIs, focusing on management, administration, training/academic standards, and student support services.
• Lead and manage a team of assessors in conducting EduTrust assessments for Private Education Institutions (PEIs) or Training Provider Quality Assessments (TPQA) for TPs. (For more information on EduTrust and TPQA, please visit TPGateway.gov.sg)
• Prepare detailed reports explaining findings and recommendations of assessment outcomes for approval by authorities.

Policy Development and Risk Management

• Analyze operations of TPs/PEIs to provide input for risk management strategies.
• Develop and implement policies governing the quality standards of TPs/PEIs.

Stakeholder Guidance and Project Management

• Offer guidance to stakeholders on policies and operations related to the quality of education or training.
• Undertake development work and projects related to enhancing the quality standards of TPs/PEIs.

Requirements

• Possess the required competencies to execute the job duties proficiently
• Minimum 3 years of relevant experience in quality assessment, regulatory policy/operation, or a related field. is preferred.
• Candidates with ACLP/ DDDLP will be advantageous
• Candidates with significant relevant experience in lieu of formal qualifications will also be considered.
• Exceptional writing and communication skills, with proficiency in report writing and presenting findings.
• Experience in conducting assessments based on regulatory requirements and standards, leading and managing teams, and risk analysis and management.
• A fast learner who can effectively prioritize and respond to the demands of multiple external and internal stakeholders.
• Mature and composed, with the ability to handle challenging situations with poise.
• Adaptive, resourceful, meticulous, and driven, with the capacity to thrive in a fast-paced environment.
• Strong analytical skills, attention to detail, and excellent communication and interpersonal skills.
• IT savvy and able to work under pressure with minimal supervision

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Roles & Responsibilities

We are a boutique food products company specialised in foods that are truly healthy, natural/organic and delicious. We own brands and distribute our products to supermarkets, pharmacies, speciality retail shops and up-market F&B establishments.

We are a well-established small company with speciality, stability and steady growth. The owner of the business is seeking an experienced, professional and dependable individual to take the helm of the company’s day-to-day operations.

What we offer

• Attractive remuneration packaging with performance bonuses.
• Wide work scope and good balance between fixed hours and flexibility.
• Hands-on experience in various aspects of the business: product merchandising, sales, marketing, e-commerce and online marketing, local and international logistics including air and sea shipment (both inbound and outbound).
• Employment benefits include medica and insurance.
• Clear career path into general management.

Key Responsibilities

• Plan and manage warehouse allocation, product movement and operation safety.
• Coordinate shipments from overseas with supplier, shipping line, local handler for customs clearance and delivery.
• Manage unstuffing and storage timely and safely.
• Optimise the use of warehouse space while ensuring that FIFO of all goods.
• Manage daily fulfilment activities such as inventory issue, packing and delivery schedule.
• Response to customer queries; address fulfilment issues for full resolution and services recovery.
• Support marketing events.
• Ensure documentation and record-keeping are accurate and complete.
• Perform timely and accurate inventory count.
• Ensure all operations are carried out with full compliance of Government rules and regulations; quality and safety standards.
• Improve operational management systems, processes and best practices.
• Perform related job responsibilities as assigned.
• Undertake specific projects as and when assigned.

Job Requirements

• Candidate must possess at least a Polytechnic Diploma or Bachelor's Degree from recognised institution.
• Preferably a minimum 3 – 5 years of working experience in one or more of the following functional areas: food products manufacturing, food products distribution, FMCS operations, merchandising, sales/marketing, food services, logistic / warehousing.
• Physically fit as our products are heavy in nature.
• Must be able to demonstration being a hands-on person.
• Being adaptive and flexible.
• Able to multi-skilled, multi-tasking and prioritising.
• Driven for personal growth and achievement.

Only short-listed candidates will be notified. You may assume that the application is not shortlisted if you have not hear from us within two weeks of the application closing date.

Please submit your updated resume by using the APPLY NOW.

1. Responsible for company compliance, office affairs and WPOL, EPOL work pass system, and full set HR for all the Foreigners Pass Applications.

2. Provides administrative support for the Managing Director.

3. Prepare Employment Contract/ Payrolls/handle worker matter.

4. Remind the Managing Director of important tasks and deadlines.

5. Perform ad-hoc duties when required by the Managing Director.

6. Assist in Chinese clients’ PPT/ Proposals and be fluent in English and Mandarin for all the relevant documents, projects, contract.

7. Prepare Project Claims at the month end.

8. Basic Payrolls/Basic Account.

9. All Site Matters, Project, and Managing full set HR matters & Daily matters as instructions from the Management Team.