We are looking for a reliable and organized Operations Manager to be part of our core team to oversee daily office operations and ensure efficient functioning across all departments. The Operations Manager will develop and enforce Standard Operating Procedures (SOPs) as needed, handle administrative tasks, and support departmental coordination. This role requires strong multitasking, communication skills, and the ability to manage office processes effectively while reporting directly to the CEO.

KEY RESPONSIBILITIES

• Office Operations: Manage the day-to-day operations of the office, ensuring smooth coordination between all departments.
• SOP Development & Enforcement: Develop and implement SOPs for office processes, ensuring consistent practices across departments.
• Administrative Support: Provide administrative assistance to the CEO and department heads, including scheduling, reporting, and handling office logistics.
• Team Coordination: Ensure effective communication across teams and support managers in meeting organizational goals.
• Budget & Resource Management: Assist in budget tracking and resource allocation for office supplies, equipment, and departmental needs.
• Reporting: Prepare and submit regular reports on office operations, departmental performance, and key metrics to the CEO.
• Compliance & Organization: Ensure that office operations comply with legal and company standards and maintain a clean, organized workspace.
• Any other duties assigned by the CEO

QUALIFICATIONS

• Bachelor’s degree in Business Administration or related field (preferred).
• Proven experience as an Operations Manager or in a similar administrative role.
• Strong organizational and multitasking abilities.
• Experience in developing and enforcing SOPs for office procedures.
• Excellent communication and problem-solving skills.
• Ability to manage office resources and support various teams.

OTHER REQUIREMENTS

• Excellent spoken and written English
• Able to manage both internal and external personnel where required
• Able to travel when required
• Capable of logical and original thought with the ability to react coolly under stress
• Have strong problem-solving, attention to detail, organizational, and systematic thinking skills
• Self-motivated individual with good business acumen (Business management, leadership, financial literacy, critical thinking)
• People manager with strong team leadership skills, good interpersonal skills and a team player.
• Effectively manages conflict
• Ability to adjust work schedule to meet management needs and customer service needs
• Able to work well with people across multiple functions and cultures
• Strong written & verbal communication and presentation skills

Renumeration

Job Type: Full-time

Salary: From $3,200 per month onwards depending on experience

• Allowance provided
• Benefits

Normal Work Days

• Monday to Thursday (9am to 6pm)
• Other days as and when required

Where are we?

• We are located at Cititech Industrial Building, 629 Aljunied Road Singapore 389838
• 5-7 minutes walk from Mattar MRT

Interested? Email us your resume with a recent photo, your current salary and expected salary.

We look forward to your application!

(Please note that only shortlisted candidates will be notified.)

Delibowl Group is a company that commenced its operations in Singapore in 2017. We operate under multiple brands, including Delibowl, Nuodle, Shock Burger, Hui Oriental, and So Fun 3. Our mission is to provide customers with high-quality food at affordable prices, in convenient locations, through excellent service and a friendly environment.

Among our brands:

• Shock Burger specializes in delivering premium burgers with bold flavors, made fresh and served with a modern twist. With its innovative approach and customer-focused values, Shock Burger is set to redefine the burger dining experience in Singapore.

W are currently hiring for COO under Shock Burger and other brands. These roles offer great opportunities for career growth, as well as an attractive incentive package. Join our dynamic and fast-expanding team, and become part of a group that values innovation, teamwork, and excellence.

We look forward to seeing you on board!

Position: Operations Area Manager

Location: Singapore

Salary: Negotiable

Job Description:

1. Manage and oversee daily operations of multiple outlets, ensuring adherence to brand standards.

2. Develop and implement sales targets, employee training plans, and service improvement measures.

3. Conduct regular outlet inspections, provide optimization suggestions, and follow up on implementation.

4. Analyze operational data and assist in improving profitability and customer satisfaction.

Candidate Profile:

- Experience Requirements:

· - At least 3 years of outlet operations or management experience in Western fast-food chains. Familiarity with new store openings is preferred.

· - Prior experience as a Area manager or similar role managing 5 or more outlets.

- Skills:

· - Excellent team coordination skills with the ability to guide and motivate employees.

· - Strong analytical skills to identify operational issues and propose solutions.

- Age Requirement: Above 25.

- Education: Diploma or higher; relevant fields in restaurant management preferred.

How to Apply:

If interested, please send your bilingual resume (Chinese and English) to [email protected] with the subject line: “Job Application + Your Name.”

We look forward to working together to create a bright future for Shiok Burger!

Responsibilities:

• Driven to meet and attain corporate objectives and operations benchmark
• Daily on ground assessment to plan, schedule and execute all work requirements
• Ability to work within budget constraints, requirements and performance KPIs
• Ability to lead, manage and work with a team of Executives, Supervisors, Team Leaders and Cleaners
• Point of contact for service request, feedbacks & all contractual requirements
• Ability to provide resolution to all operation related matter
• Customer liaison on service level and performance standards
• Ability to handle both operational and administrative requirements
• Develop work methodology and staff training

Requirements:

• Degree / Diploma
• Minimum 3 years of related working experience & knowledge in the cleaning industries
• Knowledge of cleaning contract requirements
• Knowledge of WHS and its credentials
• Strong leadership, problem-solving and interpersonal skills with ability to exercise command and control
• Meticulous to details in meeting company's requirement
• Good communication skills with professional email etiquette
• Strong analytical and readiness in a fast paced environment
• Able to work independently and multi task
• Self-motivated, responsible, positive work attitude and a team player
• Ability to plan, manage and execute work effectively
• PC Knowledge and Smart Devices savvy
• Valid Class 3 license

The QSR (Quick Service Restaurant) Operations Manager is responsible for overseeing the day-to-day operations of multiple restaurant locations, ensuring the efficient, profitable, and smooth running of the business. This role requires leadership in driving operational excellence, customer satisfaction, and meeting financial targets, while also maintaining a focus on team development, quality control, and compliance with company policies and industry regulations.

Key Responsibilities:

1. Operational Oversight:Oversee the daily operations of multiple QSR locations, ensuring high standards of service, quality, and cleanliness.
   Implement and enforce operational processes and procedures to optimize efficiency and consistency across all locations.
   Monitor and maintain operational controls, including food quality, inventory, cash handling, and equipment maintenance.
   Address any operational issues promptly to minimize disruptions and ensure customer satisfaction.
   
2. Team Leadership & Development:Lead, mentor, and support restaurant managers and staff, fostering a positive and productive work environment.
   Provide training and development opportunities to ensure employees are equipped to meet company standards and career growth objectives.
   Conduct performance reviews and provide constructive feedback to ensure high levels of employee engagement and retention.
   
3. Customer Experience:Monitor customer satisfaction and implement strategies to improve the overall guest experience.
   Ensure that all service standards are met, including speed of service, quality of food, and cleanliness of the restaurant.
   Address customer complaints or concerns promptly and professionally, turning challenges into opportunities for improvement.
   
4. Financial Management:Achieve operational financial targets, including sales, costs, and profitability, by monitoring budgets and financial performance.
   Oversee inventory management to minimize waste and optimize food cost control.
   Monitor labor costs and scheduling to ensure staffing levels are appropriate and efficient.
   Review and analyze financial reports and make data-driven decisions to improve restaurant performance.
   
5. Compliance & Safety:Ensure compliance with all health, safety, and food safety regulations, as well as company policies and procedures.
   Perform regular audits and inspections of restaurant operations to identify areas for improvement.
   Ensure all employees are trained in health and safety protocols, including proper food handling and sanitation procedures.
   
6. Marketing & Promotions:Collaborate with the marketing team to plan and execute local promotions and initiatives that drive traffic and sales.
   Ensure that new products, services, or menu changes are introduced effectively across locations.
   Monitor competition and market trends to recommend opportunities for innovation or improvement.
   
7. Reporting & Administration:Provide regular updates to senior management on performance metrics, including sales, labor, customer satisfaction, and employee performance.
   Assist in the recruitment process and ensure proper staffing levels in all locations.
   Maintain accurate records of operational activities, employee performance, inventory, and financial reports.
   

Qualifications:

• Proven experience as an Operations Manager or in a similar role within the QSR or hospitality industry.
• Strong leadership skills with the ability to manage and motivate a team.
• In-depth knowledge of QSR operations, food safety regulations, and financial controls.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work under pressure and adapt to fast-paced environments.
• Strong analytical skills with the ability to interpret financial data and performance metrics.
• Proficiency in restaurant management software, POS systems, and Microsoft Office Suite.
• A degree or certification in Hospitality Management, Business Administration, or a related field is a plus.

Work Environment:

• This position may require occasional travel between restaurant locations.
• Flexible hours are required, including evenings, weekends, and holidays, depending on the operational needs of the restaurants.

Roles & Responsibilities

We are a boutique food products company specialised in foods that are truly healthy, natural/organic and delicious. We own brands and distribute our products to supermarkets, pharmacies, speciality retail shops and up-market F&B establishments.

We are a well-established small company with speciality, stability and steady growth. The owner of the business is seeking an experienced, professional and dependable individual to take the helm of the company’s day-to-day operations.

What we offer

• Attractive remuneration packaging with performance bonuses.
• Wide work scope and good balance between fixed hours and flexibility.
• Hands-on experience in various aspects of the business: product merchandising, sales, marketing, e-commerce and online marketing, local and international logistics including air and sea shipment (both inbound and outbound).
• Employment benefits include medica and insurance.
• Clear career path into general management.

Key Responsibilities

• Plan and manage warehouse allocation, product movement and operation safety.
• Coordinate shipments from overseas with supplier, shipping line, local handler for customs clearance and delivery.
• Manage unstuffing and storage timely and safely.
• Optimise the use of warehouse space while ensuring that FIFO of all goods.
• Manage daily fulfilment activities such as inventory issue, packing and delivery schedule.
• Response to customer queries; address fulfilment issues for full resolution and services recovery.
• Support marketing events.
• Ensure documentation and record-keeping are accurate and complete.
• Perform timely and accurate inventory count.
• Ensure all operations are carried out with full compliance of Government rules and regulations; quality and safety standards.
• Improve operational management systems, processes and best practices.
• Perform related job responsibilities as assigned.
• Undertake specific projects as and when assigned.

Job Requirements

• Candidate must possess at least a Polytechnic Diploma or Bachelor's Degree from recognised institution.
• Preferably a minimum 3 – 5 years of working experience in one or more of the following functional areas: food products manufacturing, food products distribution, FMCS operations, merchandising, sales/marketing, food services, logistic / warehousing.
• Physically fit as our products are heavy in nature.
• Must be able to demonstration being a hands-on person.
• Being adaptive and flexible.
• Able to multi-skilled, multi-tasking and prioritising.
• Driven for personal growth and achievement.

Only short-listed candidates will be notified. You may assume that the application is not shortlisted if you have not hear from us within two weeks of the application closing date.

Please submit your updated resume by using the APPLY NOW.

• Responsible for day-to-day operations, training and management of teams to achieve targeted Service Levels
• Conducts regular transaction monitoring and liaise with the Quality team to review calls for the purposes of quality assurance, coaching and training
• Ensure that follow-up actions are in place to address any gaps in staff competency and weaknesses
• In charge of delegating workflow to Team Leaders and ensure operational needs are forecasted and addressed adequately
• Generate daily, weekly and monthly Operational Health reports to Head of Operations
• To do planning, forecasting, implementing and monitoring of assigned campaigns
• Ensures all standards and procedures are followed and maintained
• Liaise with clients whenever necessary to align campaign-related issues
• Collate and send monthly campaign performance reports to clients and Agape management
• Collate and present relevant weekly operational health data to Head of Operations and provide suggestions to address operational gaps as well as forecasted load.
• Responsible for approving annual leaves of respective CSOs and Team Leaders
• Prepare and conduct daily huddles to cascade timely information to all CSOs
• Attend ad-hoc Train the Trainer sessions whenever new campaigns are onboarded and must be able to transfer relevant information to CSOs via product training sessions
• Other ad hoc duties as assigned.

Requirements

• Min. Diploma holder with at least 3 years of relevant experience.
• At least 3 years of proven experience in people management, customer relationship management and project management.
• Ability to effectively communicate and engage with senior leadership, peers, staff, customers and other stakeholders.
• Good knowledge of Contact Centre Management tools and technology.

Job Description:

The Regional Operations Manager will be responsible for managing day-to-day operations, driving business growth, and ensuring the efficiency of our locations across the region. This role requires a strategic thinker with strong leadership skills and a proven track record in operations management.

Key Responsibilities:

• Develop and implement operational strategies to achieve regional business goals.
• Monitor market trends and adjust strategies to seize growth opportunities.
• Prepare and manage the regional budget, overseeing financial performance and optimizing cost efficiency.
• Improve operational processes and implement best practices across all locations.
• Maintain strong relationships with key customers and address any service issues promptly.
• Ensure compliance with local regulations and company policies.
• Track and report on key performance indicators (KPIs) for the region.
• Oversee supply chain and inventory management within the region.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in operations management, preferably in a regional role.
• Proven leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Financial acumen with experience in budgeting and P&L management.
• Ability to adapt quickly and manage multiple projects effectively.

• Identifies operational problems by observing and studying the functioning and performance of systems.
• Provides operational management information by collecting, analyzing, and summarizing operating and engineering trends.
• Identifies priorities by assessing operational objectives like cost savings, energy conservation, and environmental quality.
• Investigates complaints and suggestions by interviewing process supervisors and operators.
• Develops operational solutions by defining, studying, estimating, and testing alternative approaches.
• Anticipates operational problems by studying operating targets, modes of operation, and unit limitations.
• Maintains safe and healthy work environment by following and enforcing standards and procedures and complying with legal regulations.
• Updates job knowledge by participating in educational opportunities, reading publications, and participating in professional organizations.
• Great research and reporting skills
• Strong understanding of operations, services, and applications
• Excellent engineering and manufacturing control
• Good analytical and problem-solving skills
• A talent for technical innovation understanding

Responsibilities:

· Create and maintain safety documents required for projects, ensuring compliance with relevant regulations and standards.

· Develop comprehensive project checklists to ensure all necessary tasks are completed in a timely and efficient manner.

· Coordinate with the project team to gather and communicate all relevant project details, ensuring a smooth transition and handover process.

· Manage project schedules and issue timely notices to stakeholders regarding important milestones, deadlines, and updates.

· Collaborate with procurement and logistics teams to facilitate material requests, track inventory, and ensure timely delivery to project sites.

· Liaise with the management team to promptly respond to client inquiries, concerns, and requests, maintaining a high level of customer satisfaction.

· Organize and facilitate internal kick-off meetings to ensure all necessary stakeholders are aligned on project objectives, timelines, and deliverables.

· Participate in kick-off meetings to gather project requirements and provide administrative support. Attend follow-up meetings to review project progress, address issues, and ensure project milestones are met.

· Document accurate and comprehensive meeting minutes for all project-related meetings, including action items, decisions made, and key discussions.

· Conduct site walks to assess project progress, identify potential issues, and ensure adherence to safety and quality standards.

Requirements:

· Prior experience in an administrative role, preferably in the construction or engineering industry.

· Strong organizational skills and attention to detail.

· Excellent written and verbal communication skills.

· Knowledge of safety regulations and best practices in the construction industry.

· Ability to multitask and prioritize tasks effectively.

· Team player with the ability to work collaboratively and independently.

· Flexibility to adapt to changing project requirements and deadlines.

· A proactive approach to problem-solving and a strong sense of accountability.

Other Information

· 5.5 working days per week

· Salary: $2,000 to $4,000 (Based on Experience)

· Location: Kaki Bukit

About SRS

Founded in 2006, Security & Risk Solutions Pte Ltd (SRS) is a global security solutions provider that started in Singapore.

Today, we operate in Asia Pacific, China, the Middle East, the Africas, Europe, and Latin America, and work with over 90 clients, with a strong presence in the Finance and Technology sectors. SRS understands there is no one-size-fits-all security solution.

We ensure our most valuable asset - our people - maintain a knowledge-driven approach when addressing your security needs, ensuring there is flexibility for customised security solutions while maintaining best-in-class standards and protocol.

An exciting opportunity has emerged for a Security Operations Manager position on a 6 months contract basis.

About the Role

Manages the security function for Southeast Asia under the guidance of the Regional Security Manager, ensuring alignment with overall organizational objectives.

Develops and implements daily operational plans and tactical security strategies with minimal supervision, focusing on risk reduction, incident response, and minimizing exposure to liabilities.

Takes ownership of leading and facilitating meetings with internal and external stakeholders, fostering strong partnerships to ensure the successful coordination and execution of a comprehensive security program across the region.

Responsibilities

Operational Security Management:

• Oversee day-to-day security operations across multiple locations in Southeast Asia.
• Develop, implement, and refine security protocols to address physical, operational, and workplace security needs.
• Monitor regional risks and incidents, ensuring swift responses and comprehensive reporting.

Event and Executive Security:

• Plan and coordinate security measures for events, talent visits, and executive protection requirements.
• Liaise with local security teams, vendors, and external agencies to ensure robust coverage.

Crisis and Risk Management:

• Lead crisis response efforts in the region, working with stakeholders to minimize impact.
• Conduct risk assessments and implement mitigation strategies for identified vulnerabilities.

Security Technology and Asset Protection:

• Oversee the installation, maintenance, and effectiveness of security systems, such as CCTV, access control, and alarm systems.
• Safeguard regional assets, including intellectual property, physical properties, and sensitive information.

Stakeholder Engagement and Partnerships:

• Work closely with internal teams and external agencies to align security initiatives with business goals.
• Build relationships with law enforcement, industry peers, and other stakeholders to strengthen the security ecosystem.

Requirements

• Bachelor’s degree or international equivalent.
• A minimum of 5 years of relevant experience in security operations, crisis management, or asset protection within a multinational environment.
• Experience managing high-profile events and executive protection requirements.
• Certifications such as CPP (Certified Protection Professional), PSP (Physical Security Professional), or equivalent is an advantage.
• Proven ability to work with, influence, manage, and/or lead others in a complex and diverse work environment.
• Basic knowledge of specific requirements imposed by government agencies, and ability to communicate those to LOB’s and personnel to mitigate security issues.
• Demonstrated ability to project manage programs.
• Demonstrated knowledge of security management concepts especially physical security, content security and crisis management/emergency preparedness.
• Highly ethical and professional, with demonstrated ability to handle sensitive/confidential information.
• Demonstrated presentation skills to business operations and management.
• Demonstrated ability to make sound, well considered decisions in stressful situations.
• Fluency in written and spoken English is required.

Main Responsibilities:-

• Coordinate with Operations Team for daily attendance updating, work schedule reports and documents submission
• Source for potential products and follow up with purchase order process
• Preparation of Quotation, Work Order, Variation Order
• Provide administrative support to Operations Team
• Maintain up-to-date records and filing
• Perform any other Admin duties assigned

Requirements:-

• GCE ‘N’ or ‘O’ level / Higher NITEC In Business Study
• Proficient in MS Office Application
• Outgoing with positive attitude
• Team Player
• Meticulous in documentation
• Preferably staying in the eastern area
• Candidates who are more experienced may be considered for more senior role

Job Scope:

· General administrations & co-ordinations for smooth operations.

· Assist in planning and adjustment of manpower scheduling.

· Compile and consolidate manpower strength.

· Answer employee questions regarding operations.

· Prepare operations reports as needed.

· Perform other ad-hoc duties as and when required.

Job Requirements:

· Diploma or equivalent with at least 1 year of experience in administrative support or operations within a fast-paced environment.

· Able to work on weekends and public holidays

· Strong organizational and time management skills, with the ability to multitask and prioritize effectively.

· Strong problem-solving skills and the ability to adapt to changing priorities.

· Able to communicate well with employees of different profile.

· Ability to work independently and as part of a team, demonstrating initiative and a collaborative mindset.

Operations Supervisor Duties:

• Manage and lead a team responsible for completing complex tasks in an efficient and profitable manner
• Establish and maintain effective working relationships with all internal and external contacts
• Direct and monitor employees’ work, including resource allocation and level of performance
• Create and implement schedules, procedures, and work instructions
• Monitor, evaluate, and meet with employees
• Regularly provide employee feedback
• Assist in the development and implementation of company policies and procedures
• Constantly monitor and manage day-to-day activities of employees

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

· Oversee daily operations that include order fulfilment, logistics, customer service, etc.

· Ensure deliveries and collections of products are completed in a timely manner.

· Handle all documentation required for transaction completion, including Delivery Order, Purchase Order, and Invoicing.

· Manage 3rd-party logistics providers and handle all inbound and outbound shipments.

· Manage Inventory and ensure restock of office/operational supplies.

· Handle customer and partner enquiries and resolve issues in a timely manner.

· Attend weekly meeting and report on Operations department progress.

· Complete monthly business completion report to the finance department for data analysis.

· Establish and update Operations Standard Operating Procedures (SOPs).

· Enforce operation cost cutting, such as sourcing for vendors with lower cost, etc.

· Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.

· Liaise with colleagues in other departments on operation matters.

· Lead and guide colleagues in the Operations department.

· Carry out ad-hoc duties when required.nforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation

• Responsible and accountable for effectively managing the day-to-day operations / allocated contract sites and staff by providing the highest quality, compliant, and professional security service to its customers
• Conduct security and safety risk assessment surveys of the assignments
• Conduct investigations and vet incident reports submitted by the security team, and prepare and conduct AAR of the incident.
• Overall in charge of the day-to-day operations of security personnel at the allocated sites
• Conduct OJT training for new hires and conduct refresher on SOP
• Handle workplace investigations, grievances, and discipline
• Plan and schedule training for security personnel in alignment with PWM requirement
• Manage and review security procedures
• Handle recruitment and selection of security personnel at the allocated sites
• Proficient in MS Office
• Minimum 2 years of working experience in the Security Industry
• SS & above PLRD licensed
• With a Class 3/Class 3A Driving License
• Stress-resistant, flexible
• Excellent communication skills and a "people" person
• Good interpersonal skills

Interested candidates, please send in your latest detailed resume to [email protected]

Job Scope:

· General administrations & co-ordinations for smooth operations.

· Assist in planning and adjustment of manpower scheduling.

· Compile and consolidate manpower strength.

· Answer employee questions regarding operations.

· Prepare operations reports as needed.

· Perform other ad-hoc duties as and when required.

Job Requirements:

· Diploma or equivalent with at least 1 year of experience in administrative support or operations within a fast-paced environment.

· Able to work on weekends and public holidays

· Strong organizational and time management skills, with the ability to multitask and prioritize effectively.

· Strong problem-solving skills and the ability to adapt to changing priorities.

· Able to communicate well with employees of different profile.

· Ability to work independently and as part of a team, demonstrating initiative and a collaborative mindset.

Job Summary:

We are seeking a highly organized and motivated Operations Executive to join our dynamic team. The successful candidate will be responsible for overseeing the daily operations of our cleaning services, including manpower planning, material management, recruitment, client liaison, and adherence to safety standards. This role requires strong communication skills, attention to detail, and proficiency in computer and Microsoft Office applications.

Key Responsibilities:

• Daily Manpower Planning: Coordinate and plan daily workforce deployment to various job sites to ensure optimal coverage and efficiency.
• Monthly Material Planning: Oversee the planning and procurement of cleaning materials and supplies to ensure timely availability and cost-effectiveness.
• Recruitment: Manage on-site recruitment processes to ensure the team is staffed with qualified and reliable personnel.
• Client Liaison: Act as the primary point of contact for clients, addressing any issues or concerns that arise and ensuring high levels of customer satisfaction.
• Safety Compliance: Ensure all operations comply with safety regulations and standards, conducting regular site inspections and training sessions as needed.
• Reporting: Prepare and submit detailed reports on operational activities, performance metrics, and client feedback using Microsoft Office applications.
• Experienced and willing to work in cleanroom environment

Qualifications:

• Education: Diploma or higher in Business Administration, Operations Management, or a related field.
• Experience: At least 2-3 years of experience in operations management, preferably in the cleaning or facilities management industry.
• Skills:Strong organizational and planning abilities.
  Excellent communication and interpersonal skills.
  Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
  Ability to work independently and as part of a team.
  Strong problem-solving skills and attention to detail.

Additional Requirements:

• Flexibility to work varying hours, including early mornings, evenings, and weekends, as required by the job.
• Ability to handle physical demands associated with on-site visits and inspections.
• A proactive and positive attitude towards work and team collaboration.

Job Summary

Hong Ye Group, a subsidiary of YY Group Holding (a listed company), is seeking a Cleaning Operations Director!

The Cleaning Operations Director will lead and oversee all cleaning services operations, ensuring the highest standards of service delivery, operational efficiency, and customer satisfaction. This role involves strategic planning, team management, and ensuring compliance with health and safety regulations while driving business growth and operational excellence.

Responsibilities

1. Lead teams

• Manage the professionalism of the staff
• Mentor and lead management staff
• Lead organisational succession planning, capability development and employee engagement
• Mastery in ground operations, data reporting, asset management, budgeting, financial counselling and HR processes.

1. Financial Oversight:

• Prepare and manage the budget for cleaning operations, ensuring cost control and efficiency.
• Monitor expenses, forecast operational costs, and implement cost-saving measures.
• Present operational, financial, and strategic updates to the board and shareholders, aligning decisions with long-term growth objectives

1. Reporting and Analytics:

• Track key performance indicators (KPIs) to measure operational success.
• Generate reports on operational performance, client satisfaction, and financial outcomes for senior management

1. Drive business operations

• Drive the overall growth of business and operations
• Drive opportunities to improve market visibility and presence of the organisation
• Lead budget planning for the organisation
• Develop Standard of Procedure for all the projects and cleaning staff
• Represent and promote the organisation
• Direct the development and review of operation policies and procedures
• Actively explore, evaluate and prioritize new markets for expansion
• Participate in expansion activities
• Drive adoption of smart building technologies and explore innovative solutions to enhance efficiency and service delivery.

1. Manage client relationships

• Collaborate with clients to achieve business goals
• Direct the development and review of strategic plans to improve relationships with clients

1. Manage Incidents

• Oversee the conduct and review of contingency plans
• Endorse emergency and crisis management response plans, processes and procedures
• Provide direction on analysed trends of reported incidents

Requirement:

• Diploma/Bachelor’s degree in Business Administration, Operations Management, or a related field is preferred.
• 8+ years of experience in cleaning services or facility management, with at least 5 years in a senior leadership role.
• Preferably Managers specializing cleaning industry (housekeeping, general cleaning)
• Proven leadership qualities and track record for building and managing new functions and high performing teams.
• Prior experience in managing large operations and transitions and know-how of setting up and scaling of new functions.
• Resourceful, driven, adaptive and able to work and deliver in a fast-paced environment under tight timelines
• Flexibility to travel between sites as required.
• Familiarity with modern cleaning technologies and equipment.
• Knowledge of health, safety, and environmental regulations

• Liaise with customers and suppliers regarding enquires and offers
• Preparation of Letters of Credit for issuance (Import & Export)
• Preparation and execution of sales & purchase contracts
• Preparation of import and export shipping documents for Bank L/C negotiation
• Any other adhoc duties as assigned

Requirements:

• Diploma in related fields
• Min 1 year experience in shipping documents and familiar with LC
• Proficient in Microsoft Office application
• Monday to Friday (9am - 6pm)
• Location: Orchard
• Salary: Up to $3500

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

We are seeking a highly motivated and results-driven individual with a proven background in the IT industry. The ideal candidate has a strong track record in meeting sales targets and driving business growth. Key responsibilities include identifying new opportunities, building client relationships, and delivering measurable revenue growth.

Responsibility

• Account Management and Client Relations: Manage and monitor client accounts to ensure smooth operations, fostering long-term relationships and proactive engagement to address client needs.
• Documentation and Compliance: Oversee the consolidation and validation of required client documents, ensuring all processes meet internal and external compliance standards.
• Billing and Financial Management: Handle the preparation, analysis, and verification of billing reports and supplier invoices, ensuring accuracy and timely processing.
• Cloud Services Coordination: Maintain familiarity with cloud platforms and ensure clients receive seamless access and optimized service offerings.
• Project Oversight and Operational Efficiency: Support the coordination of business projects, ensuring timely execution, while identifying opportunities for process improvements to enhance operational performance.
• Team Collaboration and Business Support: Work closely with internal teams to align on business objectives and provide operational support across various functions as needed.
• Any other ad-hoc duties assigned

Requirement

• Diploma holders in Business administrations or a relevant major
• 2-3 years of experience in business operations, customer support, or similar roles.
• Proficient in MS Office, with strong Excel skills
• Ability to multi-task and work in a fast-paced environment
• Bilingual in English and Chinese (to liaise with Chinese-speaking counterparts）
• Strong analytical skills with proficiency in Microsoft Excel.
• Willingness to work on shifts, including weekends and public holidays.

Responsibilities:

• Manage daily sales operation
• Knowledgeable in purchase orders, delivery orders and able to handle sales orders, quotation & invoices
• Respond to a high volume of inquiries and provide helpful solutions to customer issues
• Connect with existing key customer contacts if needed
• Collaborate with internal teams like Finance, Procurement, Logistics, and Marketing.
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend regular online/offline product training sessions arranged by vendors

Requirements:

• Diploma in Business or a related field.
• Preferably 1-2 years of experience in a similar role.
• Experience with computer hardware, software, or maintenance contracts is a plus.
• Comfortable working in a fast-paced and dynamic environment.
• Excellent at building and maintaining strong relationships with customers and internal team.
• Proficient in Microsoft Office & Excel

Job Description & Requirements

As a Business Operations Executive, you will be responsible for the smooth and efficient functioning of our operations. This includes ensuring that our products are well-stocked and our customers are well-served in order to achieve reliability, maximum customer satisfaction and retention.

You will also work closely with the Fulfilment team to ensure that our office and warehouse is well-stocked, equipped and maintained to process daily orders as part of the end-to-end customer journey.

Key Responsibilities

• Manage business operations, procurement and improve processes.
• Formulate operational and administration strategies, policies and procedures in improving operational efficiency and effectiveness, and risks mitigation.
• Manage the Group’s staff resources including recruitment, retention and re-deployment.
• Plan and maintain healthy inventory balance through accurate monitoring, replenishing stock with suppliers, packing products and regular inventory counts.

Requirements:

• Degree/Diploma in Business Administration or equivalent
• At least 3-5 years of experience in customer service, operations, business support or relevant fields.
• Ability to work independently in a fast-paced environment and manage multiple tasks simultaneously.
• Responsible, team-player and organized.
• Proficient in MS Excel and Business Central

Responsibilities

· Provide operations and logistics support for community facilities and programmes.

· Responsible for being primary contact to promoters and liaising with stakeholders to deliver events in the venue.

· Support event day operations functions such as crowd management, logistics, backstage, staffing, security, media and technology.

· Oversee venue logistics including setup of equipment such as tables, chairs, barricades, queue poles, etc. during event day.

· Coordinate with key stakeholders on implementation of venue security measures.

· Manage daily operations tasks such as damage tracker, procurement, inventory stock take etc.

· Provide administrative and operational support to the operations team.

Requirements

· Have a genuine passion for customer satisfaction

· Good communication skills

· Ability to work well in a team

· Pro-active, self-motivated and keen learner

Company Information

GLC Recycle scales up green, low-carbon battery recycling supply chains with partners all over the world through sustainable sourcing and low-carbon emissions processes. Premier automotive and battery original equipment manufacturers trust us for traceable battery raw materials which reduce waste and negative environmental impact.

Main functions and responsibilities

Supply Chain Management

· Liaison with government agencies/authorities for all regulatory requirements including (but not limited to) licenses, permits/approvals, and trade agreements etc in import/export of goods and materials

· Arrangement of freight shipments with forwarders

· Liaison with factories, freight forwarders and warehouses

· Track and manage warehouse inventories

Operations Management

· Preparation of purchase/sales contracts, invoices, confirmations, bills of lading and other documents

· Track and ensure proper filing of prepared documentations

· Track and update purchase, sales and shipping information

· Preparation of operational reports

· Preparation of shipping documents

· Update daily data and support procurement/sales team where necessary

· Handle purchase and sales process from beginning to end

· Work closely with Financiers and provide all necessary documents and information required

· Compute financing costs and interests

· Forecast and track expenses

· To assist trade operations manager in any tasks

Stakeholders Management

· Support as and when required, client onboarding process, and static data maintenance.

· Handle queries and communications with overseas and local counterparts, sellers and customers

Skills/Requirements

· 1 year of experience in similar position

· Comfortable to travel overseas occasionally

· Candidates with knowledge and experience in import and export procedures are an advantage.

· Independent, self-starter, responsible and initiative

· Detail-oriented & meticulous

· Flexible and willing to learn

· Good communication skills

Salary, Leave and other benefits

· $3000 - $3500

· AWS + Performance bonus

· Annual Leave - 15 days and increment up to 20 days

· Corporate insurance and dental benefits

Working location and working hours

· Paya Lebar

· Mon – Fri: 9am – 530pm

Job Description & Requirements

Responsibilities:

• Driven to meet and attain corporate objectives and operations benchmark
• Daily on ground assessment to plan, schedule and execute work requirements
• Ability to work within budget constraints, requirements and performance KPIs
• Ability to manage and work with a team of Supervisors, Team Leaders and Cleaners
• Point of contact for service request and feedback
• Customer liaison on service level and performance standards.

Requirements:

• Degree / Diploma
• Minimum 2 years of related working experience in the cleaning industries
• Knowledge of WHS and its credentials
• Strong leadership, problem-solving and interpersonal skills with ability to exercise command and control
• Good communication skills with professional email etiquette
• Strong analytical and readiness in a fast-paced environment
• Able to work independently and multi task
• Self-motivated, responsible and positive work attitude
• Ability to plan, manage and execute work effectively
• PC Knowledge and Smart Devices savvy
• Valid Class 3 licence