To maximize growth for the Supply Chain division, working across different industry sectors:

• The development of sector / sub-sector and product strategies, together with regions & countries
• Driving ‘growth accelerator' projects - combining sector strategy + product development + sales
• Develop partnerships with similar teams, collaborating on industry/sector intelligence, ensuring you have an up-to-date view on industry trends
• Identify sector specific or x-sector trends & markets to create significant opportunities, develop concepts & pipeline, together with regions & countries
• Support the development and execution of sales strategy for an initiative, incl. growth forecasts and go-to-market plans, value proposition, commercialization, sales collateral and community building
• Coach and develop country & regional teams, building skills and knowledge.

This role could be great fit if you have some of the following experience:

• Engaging with customers on research, discovery and sales
• A track record in business development
• Strong facilitation, messaging and influencing skills, at all levels
• Strategic & critical thinking
• Consulting skillset and experience
• Good knowledge of Supply Chain Operations.
• Deep expertise in a single sector or diverse experience across multiple sectors.
• Exposure to large, complex projects or operations.
• Proficient in working within complex regional and global matrix environments, including country-specific settings.
• Experienced in digital solutions and comfortable working with technology.
• Process-oriented with a consultative and collaborative approach.
• Demonstrated ability to effectively collaborate with and respect multiple cultures.
• A minimum of 5+ years in the logistics industry

Position Overview

ServiceNow is seeking a highly organized, goal-oriented, and self-directed Partner Marketing Professional to join our dynamic marketing team. This individual will be an active contributor to our larger marketing initiatives, working closely with key partner leaders, Alliances, Channel Management, global and regional campaign teams, and various ServiceNow business units. The ideal candidate will possess proven experience in managing relationships with strategic partners and developing joint marketing plans, including market awareness and demand generation programs that align with revenue targets. Adaptability, integrated program development, and the ability to thrive in a fast-paced, high-tech environment will be critical to success.

Essential Duties and Responsibilities

• Strategic Partner Collaboration: Work closely with ServiceNow Account Directors and partners to gain a deep understanding of their business objectives and challenges. Translate these insights into a comprehensive partner marketing plan aligned with broader business goals.
• Joint Marketing Program Development: Create, manage, and execute joint marketing programs with partners that drive measurable growth in pipeline and revenue. Develop campaigns that align with both ServiceNow’s and the partner’s objectives.
• Global & Regional Campaign Execution: Localize and adapt global partner marketing campaigns for regional markets. Ensure consistent and impactful execution across regions, optimizing for local nuances and market needs.
• Cross-Functional Alignment: Facilitate collaboration between global and regional marketing teams, field marketing, and other stakeholders to ensure seamless program execution. Align partner marketing efforts with broader sales and business objectives for successful regional activation.
• Performance Tracking & Optimization: Measure key performance indicators (KPIs) and metrics to track the success of marketing initiatives. Regularly analyze program performance and provide actionable recommendations for continuous improvement.
• Agency & Resource Management: Manage local marketing agency relationships and resources to scale partner marketing programs. Ensure high-quality execution and timely delivery across the partner ecosystem.
• Innovation & Best Practices: Continuously explore new marketing trends, innovations, and best practices to enhance program effectiveness. Elevate partner engagement and campaign results through creative approaches.

Required Qualifications

• Experience: Minimum of 10 years of marketing experience, with a focus on Partner/Channel Marketing. Experience in regional marketing roles, particularly in global, matrix-based, and collaborative organizational settings, is preferred.
• Marketing Knowledge: Strong understanding of digital marketing, content creation, messaging, and execution. Proficiency in inbound and outbound digital strategies, including web, search, social, nurture, and relationship-based marketing.
• Communication Skills: Excellent verbal and written communication skills, with a proven track record of influencing and collaborating across teams and geographies. Ability to engage with senior executives and communicate at all organizational levels.
• Strategic Thinking: Ability to quickly understand complex concepts, translate technical capabilities into customer benefits, and develop strategic marketing plans that drive business results.
• Project Management Expertise: Exceptional project planning and execution skills, with a strong sense of ownership. Ability to multitask, prioritize, anticipate obstacles, and provide solutions in a fast-paced environment. Demonstrated drive for excellence in execution and achieving challenging goals.
• Storytelling & Writing: Strong storytelling and writing abilities to create compelling marketing content that resonates with diverse audiences.
• Global Perspective & Travel: Willingness to travel internationally for partner meetings, industry events, and customer engagement as needed.

Ideal Candidate Profile

The ideal candidate will be a strategic, results-oriented marketing professional with a proven track record of success in partner marketing within a high-tech environment. They will be comfortable managing relationships with diverse stakeholders, driving joint marketing initiatives, and navigating complex, global organizational structures. A passion for innovation, an analytical mindset, and the ability to adapt to changing market dynamics will be key drivers of success in this role.

Ninemer Communications is a local communication consultancy firm established in 2010. The agency has a strong roster of B2C and B2B clients spanning industries such as FMCG, government, MICE, travel and more. Our agency is looking for dedicated and dynamic individuals to add to our team.

WHO WE’RE LOOKING FOR

You are a dynamic strategic thinker with a strong drive for results and fostering client relationships. You are an innovative problem-solver, excel at managing multiple projects, and have a deep understanding of the latest digital marketing trends and technologies. Your flair for content creation sets you apart, and you instinctively know what captures attention on social media. You enjoy working alongside brands and organisations, and being part of shaping impactful marketing outcomes. If this sounds like you, write to us and share why you think you fit the job.

WHAT YOU WILL BE DOING

1. Communicate effectively and build strong relationships with clients.

2. Lead the team in managing ongoing social media, digital, and creative projects, ensuring high-quality and timely deliverables.

3. Proactively generate new ideas and opportunities to drive client success.

4. Strategise, plan, and develop end-to-end content in collaboration with the team.

5. Provide guidance to the team on digital and social content, as well as media buying (knowledge of media buying is a plus).

6. Manage community interactions by responding to customer inquiries and appropriately escalating issues on clients’ social media pages.

7. Manage monthly reports to extract actionable insights.

8. Share the latest trends and best practices of social media developments and tools.

9. Identify new business opportunities to contribute to the growth and profitability of the department.

10. Prepare new business proposals.

11. Other administrative duties

QUALIFICATIONS AND BACKGROUND REQUIRED

· Bachelor’s degree in Marketing, Communications, Business, or a related field

· Min. 5 years of experience in digital or social media marketing industry

· Good command of English and ability to copywrite

· Attention to detail - proofreading, editing and quality control of content from others

· Ability to create social media content and perform basic design editing using software such as Canva and Capcut

· Ability to analyse data and derive actionable insights for improved performance

· Proficient in using social media platforms and business suite – Facebook, Instagram, Threads, TikTok, X, Meta business, etc.

· Proficiency with Microsoft Suite: Excel, Word, Powerpoint

A SUITABLE CANDIDATE SHOULD ALSO HAVE THESE TRAITS

§ Great with project management and client management

§ Passion for social media and a creative mindset

§ Good analytics and data skills

§ Strong communication and interpersonal skills

§ Multitasking is a norm and able to work well under stress

§ Able to work independently and in a team

§ Meticulous and a real eye for detail

§ Responsible, diligent and reliable

§ Excellent time management and organisational skills to ensure deadlines are met

HOW TO APPLY

We would love to hear from you! Send us your CV, Cover letter, recent photograph, expected salary and date of availability to us.

Please write in to i[email protected]

We are a System Integration (SI) company seeking a motivated Junior Project Manager to manage small-scale infrastructure and network projects. In this role, you will oversee project execution, ensure timely delivery, and work closely with clients and technical teams to meet project objectives. Candidates with experience as a Project Coordinator or Service Delivery Manager are encouraged to apply.

Key Responsibilities:

• Plan, coordinate, and execute small-scale infrastructure or network projects.
• Work closely with clients, vendors, and internal teams to define project scope, objectives, and deliverables.
• Develop and maintain project schedules, track milestones, and ensure projects stay on track.
• Coordinate resource allocation and monitor project progress against timelines and budgets.
• Identify and address project risks, escalating issues when necessary.
• Prepare regular project updates and reports for stakeholders.
• Ensure project documentation is accurate and up-to-date.
• Assist in managing post-implementation support and project handovers.

Requirements:

• Proven experience as a Junior Project Manager, Project Coordinator, or Service Delivery Manager.
• Knowledge of infrastructure or network systems and technologies.
• Strong organizational and time management skills with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills to work effectively with clients and cross-functional teams.
• Proficiency in project management tools and software is a plus.
• PMP, PRINCE2, or other project management certifications are an advantage but not mandatory.
• Diploma or Degree in IT, Engineering, or a related field is preferred.

Position Overview:

NTT Data Singapore is looking for an experienced Client Project Manager to lead and direct multiple client projects, ranging from standard to complex. The successful candidate will work closely with stakeholders to deliver projects from original concept through to final implementation, ensuring client satisfaction, scope control, and seamless handover to operations. The Client Project Manager will be accountable for ensuring that projects are delivered on time, within budget, and to the required quality standards.

Key Responsibilities:

• Lead and direct multiple concurrent projects, managing scope, budget, and timeline.
• Engage with all stakeholders to take projects from initial concept through to final implementation and handover.
• Act as the primary point of contact for the client, managing escalations and ensuring client satisfaction throughout the project lifecycle.
• Ensure project solutions meet client expectations, remain within the agreed budget, and adhere to quality criteria.
• Document and manage project risks, issues, and change control processes.
• Provide clear, concise communication to all stakeholders.
• Oversee pre-sales activities by working with sales teams to scope and cost project solutions, including participating in client presentations and tender processes.
• Identify and influence potential sales opportunities by discussing NTT Data’s consulting and technical services with clients.
• Coordinate project team activities, delegating tasks and assigning resources as needed.

Key Requirements:

• Proven experience in end-to-end project management, including both application and infrastructure project delivery.
• Experience managing large-scale projects with a value greater than SGD 5 Million
• Possess PMP certification or equivalent
• Experience working with public sector clients, particularly in Govtech, DSTA, or HTX projects.
• Familiarity with Content Management System (CMS) deployment.
• Demonstrated vendor management skills.
• Must be a Singaporean Citizen due to project clearance requirements.

The successful candidate will be responsible for building relationships and creating awareness among organisations with regard to the benefits of participating in the institution’s internship programmes and hiring its students. You will also be responsible to work with students in their career development.

Key Responsibilities

Partnership / Business Development

• Actively reach out to organisations to build and cultivate partnerships to facilitate their talent management programmes.
• Proactively develop and implement strategies designed to increase student internship opportunities in the Engineering industry, as well as full-time employment opportunities for Engineering students.
• Work with the team to develop employer engagement and strengthen employer relationships through planning and organising networking opportunities and recruitment presentations.
• Support activities related to the career development of students such as event planning and management, data management and advocacy.

Career Coaching

• Oversee a group of Engineering students to develop and deliver customised one-to-one or group career coaching on career options and career strategies; resume and cover letter review, development of job search strategies and interview preparation. This will also include assessing student’s career exploration needs and determine what resources are most helpful to them.
• Conduct regular outreach efforts including workshops and presentations to classes, student clubs and organisations.
• Build strong partnerships with faculty and Overseas University partners to roll out career planning activities.
• Use the online systems effectively to reach out and track students and their progress and keep track of student employment.
• Any other duties as assigned.

Job Requirements

• Tertiary qualifications in Engineering.
• Preferably at least 8-10 years of relevant work experience in areas of Mechanical Engineering/Electrical Engineering/Mechatronics.
• Passionate about helping students secure the right jobs for their needs and aspirations; experience with career coaching will be a plus.
• Excellent written and oral communication and interpersonal skills, with the ability to relate to both students and corporate leaders.
• Organised and mature, able to lead and motivate in a fast-paced environment.

Interested candidates are invited to submit their MS Word formatted CV with the current and expected salary remunerations.

• JonDavidson Pte Ltd • EA Lic-22S1412 • MOM Reg No-R1440770 •

Job Responsibilities:

(To deal with System Integrator)

• Actively develop and recruit new SME business partners
• Explore more sales opportunities to achieve the sales target
• Build and improve the relationship with existing and potential SME business partners
• Plan and implement the business plans / strategies
• Ensure good understanding of the clients’ requirements and current market trend
• Prepare and update sales activities report

Job Requirements:

• Possess B2B sales experience in handling networking products within system integrator clients
• Good communication and interpersonal skills
• Self-motivated and good coordination skills
• Ability to speak in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia.

Job Summary:
The Customer Service Support Manager is responsible for leading and managing the entire customer service support team, including technicians and maintenance engineers, to ensure the delivery of exceptional customer support. This role involves overseeing daily operations, optimizing team performance, managing service quality, and maintaining strong relationships with customers.

Key Responsibilities

Team Management:

• Lead, supervise, and mentor the customer service support team, including technicians and maintenance engineers.
• Develop and implement training programs to enhance team skills and knowledge.
• Conduct performance evaluations, set goals, and provide feedback to team members.

Service Delivery Oversight:

• Ensure timely and effective resolution of customer inquiries, complaints, and service requests.
• Monitor and maintain service level agreements (SLAs) and key performance indicators (KPIs).
• Develop and refine processes to improve service efficiency and quality.

Operational Management:

• Schedule and allocate resources effectively to meet customer needs.
• Coordinate preventive maintenance, repair, and installation schedules for technicians and engineers.
• Ensure the availability of tools, equipment, and spare parts for field operations.

Customer Relations:

• Build and maintain strong relationships with key customers to ensure satisfaction and loyalty.
• Act as an escalation point for complex or critical customer issues.
• Gather and analyze customer feedback to identify improvement opportunities.

Reporting and Analysis:

• Prepare and present regular reports on team performance, customer satisfaction, and operational efficiency.
• Identify trends, bottlenecks, and areas for improvement through data analysis.

Compliance and Safety:

• Ensure all team activities comply with company policies, industry standards, and regulations.
• Promote and enforce safety protocols and practices in all field operations.

Strategic Planning:

• Contribute to the development of customer support strategies aligned with company objectives.
• Identify opportunities for innovation and cost optimization in service delivery.

Qualifications

• 6+ years of experience in technical support or field service environments.
• Strong leadership with experience managing customer service support team
• Experience working on-site with clients
• Excellent communication and interpersonal abilities.
• Proficiency in data analysis and reporting tools.
• Knowledge of industry-specific tools, IT hardware equipment, and technologies

Key Competencies

• Problem-solving and decision-making skills.
• Ability to work under pressure and handle escalations effectively.
• Strong organizational and time-management skills.
• Customer-focused mindset with a passion for service excellence.

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

This HR generalist role will be reporting to the Chief Human Resources Officer. He / She will assist in HR projects as well as the following portfolio:

Training & Staff Engagement / Welfare

• Plan and provide learning administration for staff including course registration, maintenance of records, training bonds, etc.
• Maintain all training databases/documents.
• Plan, arrange and liaise with external vendors for training courses.
• Handle training-related matters with government and related agencies (including applications and claims of training grants).
• Plan the Annual Staff Engagement Calendar.
• Organize Staff Orientation, Wellness / Engagement activities eg. D&D, Team Bonding activities, etc.
• Implement Employee Satisfaction Survey.

Payroll / Compensation & Benefits

• Supervise and act as a backup to the payroll function and ensure timely salary inputs with accuracy.
• Maintain accurate and up-to-date employee personal data in InfoTech system, manage leave administration and prepare HR letters.
• Manage grants and funding claims.
• Ensure timely submission of monthly CPF payments, tax filing for both local and foreign employees.
• Prepare payroll journal for reporting.
• Prepare Annual Manpower Budget and Annual Increment & Bonus exercise.
• Handle yearly renewal for staff insurances, medical, etc.
• Assist with disciplinary and grievances handling as and when required.
• Participate in the development and implementation of HR policies for the organization.
• Undertake other HR functions and ad-hoc duties as and when assigned.

Requirements:

• Degree in Human Resource/Business or its equivalent.
• 5 years’ of experience in full spectrum of HR.
• Good knowledge of Employment Act and HR practices and regulations.
• Numeric, strong analytical and forecasting skills.
• Hands on experience in Infotech / Frontier system an added advantage.
• Team player with good Communication and Writing skills.
• High proficiency in Microsoft Office applications eg. Power point, Excel.

UnaBiz is the leading IOT company in Singapore. HQ in Singapore, with office in Taiwan, Japan, France, Spain and providing IOT solution globally.

Join the company that supplies solutions to established local / MNC like SIA, CBRE, JLL, Shiseido, TotalEnergies, Certis, Engie, and many more!

Job Descriptions:

• Execute sales strategies to penetrate the target market and expand the customer base.
• Conduct product presentations and demonstrations that showcase the features and benefits of our smart workspace solutions.
• Collaborate with clients to understand their unique needs and tailor solutions that align with their business objectives.
• Work closely with technical experts to design customized solutions that address client challenges.
• Manage sales process, from lead generation to contract negotiation and deal closure.
• Coordinate with internal teams to ensure successful implementation and deployment of solutions.

Job Requirements:

• Candidate must possess at least Diploma / degree in Business, Marketing, or a related field.
• Excellent communication and interpersonal skills, with the ability to present to diverse audiences.
• Proven track record of at least 2 years in B2B sales, preferably in technology or smart solutions.
• Self-motivated and results-oriented, with a proactive attitude toward problem-solving.

Benefits

• Build your career with the leading IOT company in Singapore
• Free transportation to/fro office and home
• Free lunch in office
• 5 working days per week

Responsibilities:

v Report to the Project Manager. Assist the Project Manager in managing certain section(s) of the project, as assigned by the Project Manager and shown in the organization chart

v .The detailed duties and responsibilities of an Assistant Project Manager include but not limited to the following:

o Prepare a detailed programme and ensure that the assigned tasks are completed within the time frame as stipulated in the master programme.

o Implementation of all ISO quality, EHS, green and gracious procedures and requirements.

o Complete the project with quality to meet the client's / consultant's requirements.

o Ensure compliance to Authorities’ requirements.

o To deal with consultants and owners on all matters including solving technical problems, submission of shop drawings and samples, etc.

o To ensure that the appointed sub-contractors can complete the sub-contract works within the schedule and comply with the technical and contractual requirements.

o Manage the actual cost of work so that they are below the budgeted costs.

o Manage the subordinates so that they are following work systems, are productive, and encourage teamwork among the team members.

• Must need to work on weekends and Public holidays
• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.
• Providing accurate information (e.g. product features, pricing and after-sales services)
• Answering customers’ questions about specific products/services
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Assist to condition fresh flowers and maintain the flower shop's cleanliness
• Assist to craft/arrange floral arrangements and bouquets (including but not limited to hand bouquets, table flowers and centerpieces, hampers)
• Assist to prepare and pack fresh flower arrangements and other materials required for daily maintenance, floral set ups which includes preparing floral containers, required props, floral foam and floral carts for storage, refrigeration and delivery
• Assist to deliver flower arrangements, and touch up flowers if there are any placements arranged beforehand
• Assist to do daily routine maintenance, or as and when required to ensure flowers remain in good condition
• Follow instructions and complete tasks assigned by superiors
• Coach and support other team members
• Hire and train new employees for the sales floor or other departments (e.g. shipping and receiving)
• Maintain and monitor store inventory
• Ensure that the store is clean, safe and presentable for customers
• Greet and assist customers as necessary when other sales associates are busy
• Conduct regular audits of the store’s physical and practical condition to ensure quality
• Maintain product levels appropriately
• Interact with the public via social media and maintain the store’s online presence
• Process sales when necessary
• Generate and review daily sales report

MISSION AND RESPONSABILITIES:

You are THE Brand Ambassador. You are to achieve sales targets while promoting the brand image and providing the highest standard of service to all clients. As a member of the Brand Retail team, the Boutique Manager represents the brand values towards the customers and peers at all times.

BUSINESS VISION

• Foster a shared vision among team members, aligning all activities to support the approved vision and strategy set by the Local Market Retail Team.
• Encourage innovation and creativity within the team, ensuring everyone understood and contributed to the overarching business objectives.
• Implement team-building initiatives to enhance team cohesion and morale.
• Recognize and celebrate team achievements, fostering a positive and spirited work environment.
• Analyse workflow processes and identified areas for improvement, streamlining operations to boost overall productivity.
• Implement strategies to enhance team productivity and efficiency, ensuring alignment with the business vision.

CUSTOMER EXPERIENCE

• Act as a role model and mentor to the team, embodying Brand's values and standards in all interactions with customers.
• Inspire the team to consistently exceed customer expectations, ensuring a high standard of service and hospitality.
• Conduct regular team meetings to share customer success stories and positive feedback, boosting team morale and cohesion.
• Encourage a customer-centric mindset within the team, emphasizing the importance of personalized service and customer satisfaction.

CLIENTELING

Client Relationship Management:

• Develop and implement strategies to build strong, long-lasting relationships with clients, especially high-value and potential high-value customers.
• Lead by example in providing personalized service to clients, showing an in-depth understanding of their preferences and needs.
• Train and mentor, the team in effective clienteling practices, emphasizing the importance of personalized communication and tailored recommendations.

Client Data Analysis:

• Monitor client purchase history, preferences, and feedback to inform targeted marketing strategies and personalized service offerings.
• Regularly review client data with the team to identify trends and develop action plans to enhance client satisfaction and loyalty.

TALENT MANAGEMENT

• Provide one-on-one coaching and mentoring to team members, fostering their professional growth and enhancing team spirit.

• Develop and nurture team members, preparing them for future roles and creating a talent pipeline within the organization.
• Recognize and appreciate individual and team achievements, reinforcing a positive team spirit and motivation.
• Encourage knowledge sharing and skill development within the team, promoting a collaborative and cohesive work environment.

FINANCIAL TARGETS

• Inspire and motivate Beauty Consultants, coaching them to meet individual and team financial targets.
• Implement client-centric initiatives collaboratively with the team, focusing on increasing conversion rates, cross-selling, and Average Basket Size.

• Implement performance metrics and goals, regularly monitoring progress and providing constructive feedback to enhance productivity.
• Introduce incentive programs tied to achieving financial targets, boosting team motivation and productivity.

MERCHANDISING

• Collaborate with Senior Management and Merchandising teams to drive key categories and uncover opportunities
• Align merchandise mix to meet client needs; particular emphasis on VICs
• Maintain all merchandising standards in line with Brand’s guidelines

STORE OPERATIONS

• Clear Communication: Ensure clear communication channels within the team, facilitating efficient operations and reducing misunderstandings.
• Empower team members to make decisions within their areas of responsibility, fostering a sense of ownership and accountability.
• Encourage a problem-solving culture within the team, actively involving team members in
• Regularly recognize and appreciate the team's efforts in maintaining smooth store operations, reinforcing a positive work environment.

Team Cohesion and Spirit:

• Promote collaboration between different departments within the store, ensuring a cohesive approach to operations.
• Encourage team members to support one another during busy periods, enhancing teamwork and solidarity.
• Facilitate cross-training among team members, enhancing their skills and creating a flexible workforce.
• Celebrate operational milestones and achievements, boosting team morale and cohesion.

Productivity Management:

• Continuously review and optimize operational workflows, eliminating bottlenecks and enhancing productivity.
• Effectively allocate resources, including staff and equipment, based on demand patterns, maximizing productivity during peak hours.
• Adjust employee schedules based on store traffic to maximize sales potential. Focus on cost-effective staffing models.
• Work with senior management to enhance sales opportunities and improve customer experience through store displays and layouts.
• Ensure accurate calculation of commission and incentives
• Maximise and manage stock inventory

ADMINISTRATION

• Regularly compile and analyze weekly and monthly sell-out reports, providing insights and recommendations to the Retail Manager.
• Utilize data analytics tools to track sales performance, customer trends, and product popularity.
• Prepare comprehensive reports highlighting key performance metrics, sales trends, and areas of opportunity.

Commission Management:

• Ensure accurate and timely tabulation of sales commissions for all team members.
• Implement transparent processes for commission calculations and communicate them effectively to the team.
• Submit all tabulations on a timely basis

Documentation and Record Keeping:

• Maintain meticulous records of all administrative documents, including contracts, employee records, and operational guidelines.
• Ensure all administrative procedures are in compliance with company policies and legal regulations.
• Manage sensitive information with confidentiality and discretion.

Operational Efficiency:

• Streamline administrative processes to increase efficiency and reduce operational costs.
• Implement and maintain digital systems for record-keeping and reporting to facilitate easy access and efficient management of information.
• Collaborate with team members and other departments to continuously improve administrative processes.

i) Manage the team of sales and manicurists, and manage the shop operations.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

i) Manage the team of sales and manicurists, and manage the shop operations.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

i) Manage the team of sales and manicurists, and manage the shop operations.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

IT Sales Account Executive/Manager (Government Projects)

As part of a dynamic sales team responsible for identifying and developing key government accounts, you should be adept at spotting new opportunities and be required to operate outside your comfort zone to achieve results.

Responsibilities:

• Identify, develop and manage accounts to achieve sales targets
• Lead, strategise and drive the sales bid process to secure new business deals
• Promote company’s consultancy, solutions and software
• Work with team of pre-sales consultants to prepare tender proposals and presentations

Prerequisites:

• Degree or Diploma in Computer Science, Marketing or Business
• Minimum 3 years of sales experience in corporate function, experience in handling government accounts will have added advantage
• Sales experience in handling government accounts will have added advantage
• Excellent presentation, communication and interpersonal skills
• Sales and Account Management in government sectors (SI) is an added advantage
• Proven track record in winning tenders and deals in the government sectors (SI) is an added advantage

• Ensuring that all food is of excellent quality and served in a timely manner
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients
• Overseeing all kitchen operations
• Coordinating kitchen staff, and assisting them as required
• Training staff to prepare and cook all the menu items
• Taking stock of ingredients and equipment, and placing orders to replenish stock
• Enforcing safety and sanitation standards in the kitchen
• Creating new recipes to keep the menu fresh
• Keeping up to date with industry trends
• Receiving feedback and making improvements where necessary

• To be the person responsible for your own business unit.
• To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience
• To enforce and monitor that all operational standards, as per policies, SOP and quality measures are in place at all times
• To constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly
• To ensure that the outlet reaches its sales target
• To maximize profitability of the bar by increasing turnover (revenues and covers). A keen eye for numbers
• To liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation

Manager Job Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

• Performance management
• Project management
• Coaching
• Supervision
• Quality management
• Results driven
• Developing budgets
• Developing standards
• Foster teamwork
• Handles pressure
• Giving feedback

ABOUT YOUR ROLE :

The Market Development Manager (ASEAN) will be responsible, as a part of a team, for driving top line growth and developing new business opportunities utilizing a full suite of Avery Dennison Smartrac RFID solutions and products for multiple focus industries, including Retail, Healthcare, Logistics or Ecommerce.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Lead, enable and own responsibility for execution and sales results for the including Retail, Healthcare, Logistics or Ecommerce.
• Identify and develop long-term strategic business opportunities. 
• Develop and maintain working relationships with line-of-business partners at the customers’ organization. 
• Act as a business innovation lead for customers’ and prospects’ strategic digital identity initiatives supporting, for example, Supply chain transparency including Retail, Healthcare, Logistics or Ecommerce.
• Develop trusting, lucrative business relationships with key decision makers as a proponent of RFID technology integration initiatives.
• Work with prospective customers to identify unmet needs, and present compelling solutions. 
• Communicate and link key value propositions and differentiators to customers with Avery Dennison Smartrac solutions set.
• Initiate, determine, and present ROI business case analysis. 
• Craft customized go-to-market strategies for regions and individual customers. 
• Stay abreast of industry trends by attending trade shows, events and staying on top of market insights as well as global branding trends. 
• Build a positive relationship with key influencers and foster healthy ecosystem partner communities.
• Incorporate knowledge of the industry to engage with ecosystem partners to develop market right products, support materials and pricing recommendations across RFID solutions.
• Collaborate with other Avery Dennison business units to identify and evaluate opportunities that convert into “land and expand” outcomes.
• Support the creation of Sales training content and tutorials for the internal and external partners.
• Identify, assess, develop and manage new programs and new business opportunities leading to successful commercialization efforts. 

Role Overview:

The Marketing Communications (Marcom) Manager will play a pivotal role in planning and executing media strategies with industry media, enhancing visitor experiences, and developing high-quality marketing content. This role requires strong writing skills, the ability to conceptualise engaging content for marketing collaterals and press releases, and effective bilingual communication in English and Mandarin.

The ideal candidate will also oversee the visitor journey, ensuring seamless experiences from visa facilitation to onsite hospitality and badge registration services.

Reporting to the Head of Marcom, the candidate is expected to fulfil the following key responsibilities:

A) Media Planning & Strategic Communications

1. Develop and execute comprehensive media plans in collaboration with industry media partners to maximise event visibility.

2. Manage relationships with key media outlets and industry publications to ensure extensive coverage for ITMA and ITMA Asia exhibitions.

3. Organise press conferences, media briefings, and public relations activities to promote the exhibition(s), including supporting the Communications Director leading the public relations activities in specific exhibition editions.

4. Write and manage press releases, speeches, and media kits to promote the exhibition(s).

B) Content Development

1. Conceptualise, write, and edit engaging content for marketing collaterals, including brochures, newsletters, advertisements and promotional materials.

2. Ensure consistent messaging across all integrated marketing materials

3. Craft clear and impactful press releases and media kits tailored to various audiences.

4. Ensure bilingual content (English and Mandarin) is accurate, professional, and engaging for global and regional markets.

C) Visitor Experience Management

1. Enhance the visitor journey by facilitating visa applications, coordinating badge registration services, and overseeing onsite hospitality experiences.

2. Work closely with internal teams and vendors to deliver seamless and enjoyable visitor experiences.

3. Monitor and gather feedback to continuously improve visitor engagement and satisfaction.

D) Marketing Campaigns Development with Industry Partners

1. Plan and execute marketing initiatives with media partners and associations including print advertisements, event branding, and partnerships.

2. Coordinate with media partners for coverage in integrated marketing channels (e.g., trade publications, magazines, media partner websites and EDMs).

E) Team & Budget Management

1. Performance and day-to-day operational management of team member.

2. Inspiring, motivating and supporting staff so that they are thinking and acting at their best, delivering high quality work, working as an effective team and meeting organisational and individual objectives.

3. Source and coordinate with external industry experts and identify new experts for writing articles in specific area of specialty when required.

4. Regular team meetings to ensure alignment and seamless collaboration across the Marcom department.

Qualifications:

1) Education:

· Bachelor’s degree in public relations, marketing communications, or equivalent.

· Additional certifications in public relations, media planning, or event marketing would be advantageous.

2) Work Experience

· 4 years in marketing communications, public relations, or event marketing, preferably in B2B exhibitions, or large-scale events.

· Proven experience in media planning, press releases, and integrated marketing campaigns.

· Prior involvement in visitor experience management (e.g., visa facilitation, badge registration, hospitality) would be an advantage.

3) Skills

· Strong writing and content development abilities for marketing collaterals and press releases.

· Bilingual proficiency in English and Mandarin (spoken and written). We seek Mandarin-speaking candidates who are required to serve Mandarin-speaking stakeholders.

· Excellent project managementskills.

· Ability to analyse feedback and campaign performance for continuous improvement.

· An aesthetic flair and a strong eye for detail to guide the design and production of high-quality marketing collaterals.

4) Technical

· Proficiency in Microsoft Office; familiarity with CRM or marketing tools is a plus.

5) Soft Skills

· Detail-oriented, proactive, adaptable, and able to manage multiple responsibilities and tasks under tight deadlines.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Integrated Media Manager (Singapore)

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As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing cross-media initiatives and campaigns across multiple regions, assisting in implementing the regional rollout of global media planning tools. 

The person will be the day-to-day consultant on media strategy for the initiatives mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals. Basic knowledge of measuring channel/campaign effectiveness is useful for this role.

Role: 

• Manage central media projects that span all product areas, liaising with various local & regional agencies to collect and validate media data. 
• Attend meetings with relevant internal teams and agencies and be able to provide concise notes on key takeaways and actions. 
• Execute training to Marketing teams and agencies as global tools roll out in APAC.
• Provide exceptional support to run cross-channel initiatives in APAC and analyse results to surface key implications for the business.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• 5+ years of working experience within a marketing/media agency environment
• Solid project management skills and communication skills are mandatory 
• Strong proficiency with presentation software (e.g. Google Slides/PowerPoint) for producing presentations and Google Sheets/Excel for handling large data
• Strong data organisation skills, especially in Google Sheets, to efficiently summarise and present data (comfortable using pivot tables and functions)
• Experience in online/offline media strategy & brand planning experience
• High-level knowledge of channel/campaign measurement 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As our Customer Success Manager at Digify, you can choose to work on-site at our Singapore office or remotely, with occasional travel to Singapore as needed. In this role, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.
• Willingness to travel to Singapore on occasion if working remotely. 

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better
Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

The Business Marketing Manager MR, APAC Market is responsible to execute the go-to-market strategy and to ensure commercial success for the MR business within APAC.

You are responsible for

• Owning Customer experience (CX) and Customer lifetime value (CLV), customer satisfaction for the MR business in the APAC region
• Enabling commercial success of the MR business in the APAC region
• Ensuring enablers are in place from the business / category to realize commercial plans
• Executing Go-To-Market approach and growing plan for the APAC region or imaging business combination leveraging partners and exploring alternative business models with customers
• Identifying changing regional situations or in region competitor moves and appropriate responses in region
• Supporting strategic deals for the business in zone
• Leading the modality sales specialists and clinical team in zone for MR
• Developing and implementing sales account strategies in cooperation with the Key Account Managers (KAMs) to meet financial and customer objectives
• Managing performance, forecast, markets trends, competition and growth opportunities

Goals to be achieved:

• Customer satisfaction, CX and CLV according to plan
• Operational excellence (meeting CSG, OIT according to plan with accurate forecasting)
• Regional growth plan realized (milestones, deliverables, metrics incl. MS ambitions on track)

To succeed in this role, you’ll need a customer-first attitude and the following

• Extensive commercial leadership experience with proven results in the APAC Region;
• Experience within the Radiology/imaging domain and demonstrated understanding of the business value chain and key drivers;
• Solid experience in defining and deploying strategic plan with proven impact;
• Strong track record in building and leading high-performing and diverse teams;
• Strategic business acumen and strong customer focus;
• Demonstrated ability to lead transformational change;
• Broad international background and adaptative leadership style to connect and lead effectively across different cultures;
• Operational excellence and persistence in order to deliver the plan;
• Empathic leadership and ability to connect and inspire across a range of internal/external stakeholders;
• Strategic and business acumen;
• Operational excellence (and persistence in order to deliver on plan);

Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.