• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

1. Establish competitive and luxury brand-specific customer experience and operational processes through in-depth user insights and industry research, and implement them in conjunction with showroom management.
2. Identify existing pain points in customer experience within the automotive industry, propose practical operational optimization solutions, and drive their initiation and implementation within the company.
3. Fully understand the company's strategy, Denza's brand image, and positioning to set standards for operational processes and customer experience, iterate and maintain these standards, and ensure their effective execution and supervision through collaboration with various departments, thereby enhancing overall operational efficiency.
4. Continuously optimize service processes and improve service quality to increase customer satisfaction and brand recognition.
5. Continuously analyze data, customer profiles, project tracking, and market research, collaborate with frontline teams, and initiate customer experience innovation projects based on business needs.

Requirements:

1. More than 5 years of relevant experience in the automotive industry, familiar with the service experience operations processes and models of local luxury car brands.
2. Preference given to candidates with experience in customer experience roles (operations, training, sales, product manager, etc.) in industries such as airlines, five-star hotels, fine dining, and luxury goods.
3. Possess innovative thinking and acute market insight, with a high sensitivity to customer experience.
4. Demonstrate an inclusive, open-minded, and forward-thinking attitude, keeping up with cultural phenomena, new trends, and industry developments.
5. Have strong data analysis skills and be proficient in using common office software such as Excel and PowerPoint.

United Medicare Centre (UMC) is a leading private nursing home providing trusted care and quality life since 2003.

We are looking for a candidate to support the company mission by providing leadership for daily operations and high standard of services to our residents and their families.

Responsibilities:

• Provide leadership day-to-day operations of non-clinical activities in the company portfolio of Nursing homes including Front desk admin/clinical logistic management eg store, procurement, transport.
• Ensure compliance with all health, safety, and regulatory requirements.
• Collaborate with clinical and operation heads to ensure optimal operations within the nursing homes.
• Analyse department performance and implement improvements as needed to achieve operation and financial targets

Qualifications and requirements

• Degree or Diploma in hospitality management, Business Administration, or a related field.
• Minimum of 5 years of experience in hotel or hospitality operations management
• Excellent communication and interpersonal skills.
• Commitment to delivering high-quality service to partners and customers

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Requirements:

• VERY Strong leadership skills
• Able to command and handle a staff of 20 people
• Have good Customer service
• Familiar with multi-function printers and photocopier machine's features and specifications is AN ADVANTAGE

Responsibilities:

• Data encoding
• Inventory of copier machines
• Knowledge of accounting is A MUST
• Knowledge in using AUTOCOUNT accounting software is an advantage
• Issuance of invoices
• Collection of payments from customers
• Will perform HR functions such as interviewing, hiring and processing the employment

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Summary

• Reporting to the Production Manager, the Production Planning Specialist plans, schedules and executes Production Orders in the ERP system.
• In addition, the Production Planning Specialist works with the Purchasing Department on Direct Procurement requirements as part of Materials Requirements Planning (MRP).
• He/she shall ensure on-time completion of Production Orders, and work closely with Customer Service Department to ensure on-time delivery to our customers.
• His /Her other responsibilities include determining of more efficient uses of available resources, including equipment and labor, to meet production goals and shipment build.

Job Nature

• Production Planning / Micro-scheduling / Material Planning / Work Order Creation - 40%
• Overseeing production resources and manage product cost through OT management - 30%
• Maintain and update team training plan 10%
• Production consumable management, WO closure & variances - 10%
• Monitor Production Turnaround & managing Production Metrics - 10%

Duties & Responsibilities

• Plans for production which includes releasing of work orders and ensuring on the delivery of shipment based on customers requirements.
• Coordinate and lead Product Delivery Commit Process among cross functional team. Scheduling and managing production timelines and production schedules to maximize efficiency and to achieve monthly OTD target.
• Coordinate with material planner to minimize production line down.
• Establishes production metrics, tracks metrics and sets realistic production goals to maximize throughput.
• Advocates for and allocates appropriate resources, tools, equipment and support to meet production requirements. Allocates resources among the different shifts to best meet production goals.
• Perform work order closure. Work with production & BOM to minimize production labor variance.
• Plan, track consumable usage
• Review the Production Training Programs and recommend changes where necessary to ensure staff are qualified to carry out their assigned responsibilities.

Knowledge & Skills

• Competency in ERP systems, preferably SAP with good knowledge of supply chain, material flow concepts and production planning reporting /metrics
• Required knowledge in work order management and understanding of Bill of Material
• Self-motivated and resourceful.
• Possess initiative and creativity.
• Familiarity with ISO13485 requirements is a plus
• Process Improvement mindset

Qualifications & Experience

• Diploma & above
• At least 2 years of production planning experience in manufacturing industry Experience in low volume high mix (preferably batch process) is a plus.
• Experience in medical devices production environment is a plus
• Familiar with Lean Manufacturing and ISO 13485 requirements is a plus

Job Responsibilities and Duties

• Operations
• Ensure accuracy in picking and packing of products
• Assure the timely fulfilment of orders on a daily basis
• Assist our logistics team in picking & packing, when required
• Perform duties of a checker to ensure accuracy of picked products, when necessary
• Perform QC check on products, when necessary
• Assist with the replenishing of stocks in active store
• Ensure cleanliness of store area through consistent housekeeping
• Take on other related duties as assigned

Job Requirements

• Preferably GCE ‘O’ level certificate and IT literate
• Those with at least 1 year experience in stores dealing with pharmaceutical products will have an added advantage
• Physically fit and a good team player

In our growing company, we are looking for experienced Operations Executive who will be able to handle and manage manpower. We give flexibility and in return, we expect good working attitude and responsibility.

The chosen candidate should be able to carry out the following:

• Able to attend to clients’ complaints, feedbacks and queries
• Able to carry out immediate response and cover the manpower shortfall at sites
• Able to carry out OJT training for newly recruited and conduct refresher on SOP
• Able to cover the security officers who are on leave, off or absent in a short notice.
• Able to handle security related issues at deployment sites
• Able to conduct security and safety risk assessment
• Submission of weekly roster
• Preparation of operational report
• Responsible and accountable for effectively managing the day to day operations/allocated contract sites and staffs
• Conduct investigations and check through incident report submitted by the secutiy team and prepare AAR of the incident.
• Manage and review security procedures.

Our priority is about managing the sites effectively.

Candidates from the Singapore Police Force (SPF) and Singapore Armed Forces (SAF) are highly encouraged to apply.

*Only shortlisted candidates will be contacted

• Manage and steer suppliers (e.g. instructors, fleet management, facility management, simulator experience) according to clearly defined processes and up to the highest standards to guarantee a smooth operation of the upcoming Porsche Experience Centre (PEC) in Singapore
• Develop and implement detailed operations guidelines including all relevant processes for the daily operations
• Take initiative to improve operational processes and plans consistently, and measure the success of the various experience formats for continuous optimisation in regard to quality, efficiency and financial KPIs
• Manage the PEC car pool and work closely with the enclosed Service department (workshop) to ensure a safe and efficient usage of each car
• Coordinate closely with internal stakeholders to promote an integrated cross-departmental working culture and cross-functional support, and continuously assess any rising needs and plan measures accordingly
• Liaise with Porsche AG and other PECs around the world to exchange best practices and top keep innovating the experience offer at the PEC Singapore

• Bachelor’s or Master’s degree in marketing, leisure event management, business administration or related disciplines
• Minimum 5+ years relevant working experience in automotive, event planning or related business area
• Well-established project management skills, and aptitude for managing multiple suppliers simultaneously
• Highly motivated team player with a customer focused mindset, excellent communication and interpersonal skills, and strong attention to detail with a solution-oriented attitude
• Willingness to work in a multicultural environment and to work on weekends
• Fluency in written and spoken English, any additional regional language skills is advantageous
• Racing licence and/or ‘Porsche Certified Instructor’ certification is a plus

Job Descriptions:

Client Satisfaction and Retention:

• Maintain high levels of client satisfaction by understanding and meeting their specific needs and expectations.
• Develop and nurture long-term relationships with key accounts, ensuring client retention and loyalty.

Operational Efficiency:

• Oversee and streamline operational processes to enhance efficiency, reduce costs, and improve service delivery.
• Implement best practices and continuous improvement initiatives to achieve operational excellence.

Service Quality and Compliance:

• Ensure that all services are delivered in accordance with client agreements, industry standards, and regulatory requirements.
• Monitor and maintain high standards of quality and compliance across all operational activities.

Proactive Problem Solving:

• Identify potential operational issues before they impact service delivery and implement proactive solutions.
• Resolve any client concerns or escalations promptly and effectively to maintain client trust and satisfaction.

Collaboration and Coordination:

• Work closely with cross-functional teams, including sales, customer service, and logistics, to ensure cohesive and efficient operations.
• Facilitate communication and collaboration between the client and internal teams to align on goals and objectives.

Project Management:

• Lead and manage projects related to key accounts, ensuring successful execution and alignment with client expectations.
• Coordinate resources, timelines, and deliverables to achieve project goals.

Requirements:

• Min 3-5 years of related experience.
• Bachelor's Degree or equivalent in Business Administration, Logistics, Supply Chain Management, or related field.

CRITICAL WORK FUNCTIONS & KEY TASKS

1.Order Fulfilment Management

• Ensure timely Order Fulfilment to ensure customers’ satisfaction and to meet OTIF.

2. Logistics & Warehouse Management

• Ensure the development and execution of efficient logistics, transportation and warehouse services.
• Monitor service providers in adherence of service level, frequency, customer satisfaction and compliance.
• Formulate and keep track of optimising the logistics cost, space utilisation and safe handling of products and delivery. Ensure organization’s operations meet SS620 / GDPMDS standards and requirements

3. Inventory Management

• Achieve high and consistent inventory accuracy
• Achieve optimal level of inventory holding – ageing inventory, missing and expiring

4. People Management & Development

• Promote and support progressive people management frameworks and policies to better attract, retain and develop talent
• Lead performance management and learning & development, adopting and leveraging on Skills Frameworks and other relevant frameworks.
• Recruit, orientate, lead and guide the team, ensuring that the day-to-day duties are carried out according to standards and requirements.
• Engage, mentor and motivate team members to excel and grow them personally and professionally.
• Manage staff issues and appraise their performance

QUALIFICATIONS, SKILLS & EXPERIENCE REQUIRED

1. Excellent leadership skills including leading projects with broad scope, cross functional nature, and an impact within and outside own department.
2. Facilitate in-depth understanding of all aspects of the business and supply chain, Operation and execution to support strategies including total delivered cost, profitability, inventory turns, service levels, technology adaptation.
3. Excellent communication skills (with staff, peers, and Upper management) and ability to develop rapport with other functional leaders inside Organisation and Suppliers to influence decision making.
4. Strong problem solving and negotiation skills.
5. Drives changes, challenges status quo and makes recommendations for improvements to products and processes.
6. Demonstrate team leadership with proven track record in developing and sustaining relationships that contribute to the success of the organization. Guide team to be effective and efficient in execution.
7. BS/Diploma in Business/Supply Chain related field with minimum 5 years’ experience in a supply chain/operations management field required.
8. Experience in Shared Service Environment/Organization is an advantage.

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

An exciting opportunity for a fixed term Daily Operations Coordinator position has opened in AIS. If you are someone who is driven in making a positive difference and with passion for growth and development, this role is meant for you!

Only applications submitted using the school's job application form will be considered.

Position Requirements:

• High attention to detail
• Intermediate – Advanced level of Microsoft Excel and Word
• Excellent communication skills
• Confidentiality and discretion essential
• Excellent time management skills
• Ability to work autonomously
• Ability to multitask
• Ability to liaise professionally at all levels
• Ability to manage the Relief Pool and provide construction feedback on their performance
• Ability to hold difficult conversations
• Knowledge of iSAMS is advantageous

Qualifications:

• A-level minimum
• Diploma of Degree qualification advantageous
• Data Management/Timetabling/Scheduling/Diary Management preferred

Overview

A technically focused role with responsibility for planning, managing, and installing of the technical (AV, SX, LX, and power supply) infrastructure for Live Events in Singapore & the South East Asia Region. Ideally the candidate would have 20+ years proven experience in all technical departments including Audio Systems, Rigging, Lighting, Video Projection, LED Screens, Media Servers, Camera Systems, Electrical & Power Management.

The candidate should have a proven track record of delivering high quality technical solutions for live events across all major markets and have experience in delivering projects in South East Asia and China. The candidate should have a high level of understanding of the following software applications: AutoCAD, Vector Works, Unreal Engine 5.0, Depence R3, Capture, WYSIWYG, PowerPoint, Excel, Rental Point, Easy job. The candidate should have previous experience for programming on the following media server platforms: Watchout, Disguise, Pixera, Millumin. The candidate will have to solve problems in the workplace and on site, detect risks all throughout the projects and therefore must have excellent management & communication skills. He will need to work with budgets and deliver projects to an agreed level of profitability. He/she must also be flexible, particularly with the hours of work, to achieve the best results and a successful project.

Responsibilities:

• Co-ordinate and arrange site visits with clients & all necessary suppliers to ensure a high level of planning for all projects
• Training recommendations & management of internship program
• Identifying and targeting areas that can help CT by keeping management updated on technical advances in software/equipment related to/beneficial to CT
• Support the management team in procuring new technology
• Observe health & safety procedures both at work and on site.
• Regular communication with the GM for business updates
• Work with the Project Manager to ensure the technical elements of the budget are kept within limits agreed with client. Maintain accurate records of any technical budget expenditure.
• Work with the Project Managers to oversee, negotiate and manage any regulatory requirements with local authorities.
• Work with the Project Manager to develop technical schedules for installation and delegate tasks to technical crew assigned to help in this department.
• Co-ordinate, reserve and book sub-hired equipment when required, negotiating terms with suppliers to ensure maximum profitability
• Oversee all projects and advice Project Managers on technical requirements, to recommend and prepare specifications for equipment to be used for all projects
• Staff Development in providing guidance and support to junior technical staff through ongoing learning and training sessions.

Key Abilities to include:

• Excellent organisational and planning skills
• Outstanding communication and negotiation abilities.
• Ability to identify challenges and work through problem-solving solutions in a pressurised environment
• A team player with strong leadership and delegation skills
• Flexible to support the ever-changing workflow of multiple live event projects
• Ability to multitask and ensure all ongoing concurrent projects are successful

Job Description

We are seeking a dynamic and self-motivated Operations Executive to join our team.

This position offers the ability to grow, develop and maintain relationships with key clients and temporary staffs.

You will be responsible for executing projects/activations for clients mainly in supermarkets, roadshows, departmental store or pharmacies. Job will involve sourcing, rostering, training, deploying and handling payrolls of staffs and also liaising with clients on the deployments. Working on weekends is expected.

Job Highlight:

• Working in a young, fun, vibrant and dynamic environment
• Opportunities to grow within the organisation

Job Responsibilities:

• Executing projects in respect to client's requirement
• Planning, attending to and executing of project requirements (manpower sourcing, planning and confirmation of deployment, training (internal courses, client's product, Training and SOP) supervision and visiting of in-store activations)
• Liaising and coordinating with different departments (Sales and Logistics) and Business Units to ensure smooth execution of projects.
• Manage post project administrative matters (reports, payroll, reviews and meetings with clients)
• Any other duties deem fit by the Operations Manager
• Traveling on site to ensure operations are executed smoothly

Job Requirements:

• Minimum Diploma in any specialization
• Able to work in a fast paced environment
• Problem solvers and quick thinkers
• Self motivated and driven
• Excellent communication and negotiation skills
• Good interpersonal skills
• Proficient in Microsoft Office
• Willing to learn and go beyond one's area of responsibilities
• A team player whom is competitive, responsible and independant with a good working attitude

Get To Know Our Company

https://www.uparcel.sg/

uParcel has planned, matched and optimised millions of same day deliveries using our proprietary logistics technology platform. Backed by data and driven by an innovative decentralised clustering model, we provide the most efficient deliveries to consumers through artificial intelligence assignment of delivery jobs to our network of delivery partners.

In contrast to the traditional hub-and-spoke last mile delivery model, our point-to-point clustering model enable same day deliveries efficiently by removing the need for extensive packaging, warehouse sorting and reducing distance travelled for greater productivity.

Our vision is to become the leading logistics platform that enables greater resource sharing and optimized routing to move the world more sustainably. We are a dynamic and forward-thinking technology company dedicated to creating exceptional user experiences through innovative design and cutting-edge interfaces.

We are currently present in Singapore, Malaysia and India, with expansion plans to the rest of the region. uParcel is ranked Top 100 Fastest Growth Companies in Singapore 2023 and 2024 and Top 500 high growth companies in Asia Pacific by Financial Times in 2023 and 2024.

We are seeking a highly organized and proficient Warehouse Operations Executive to oversee our ecommerce warehouse fulfilment operations. The ideal candidate will have extensive experience in warehouse management and a strong understanding of the ecommerce sector. This role is critical to ensuring efficient, accurate, and timely order fulfilment, which is essential for maintaining customer satisfaction and supporting the company’s growth objectives.

Key Responsibilities

· Order Fulfillment: Ensure all ecommerce orders are processed, packed, and dispatched accurately and on time.

· Inventory Management: Maintain optimal inventory levels, conduct regular stock audits, and manage stock replenishment to prevent shortages or overstock situations.

· Warehouse Organization: Develop and implement efficient warehouse layout plans and storage systems to optimize space and streamline operations.

· Quality Control: Implement and monitor quality control processes to ensure that all products meet the company’s standards before dispatch.

· Team Management: Supervise and train warehouse staff to ensure high performance, adherence to safety protocols, and maintenance of a productive work environment.

· Shipping and Logistics: Coordinate with shipping carriers and manage logistics to ensure timely and cost-effective delivery of orders.

· Data and Reporting: Utilize warehouse management systems to track inventory levels, order status, and other key metrics. Generate and analyze reports to identify areas for improvement.

· Customer Service Support: Handle any warehouse-related issues that arise in customer service queries, ensuring prompt resolution and customer satisfaction.

We are a fast-growing start-up Facility Tech Enterprise. Our mission is to Improve the Quality of Urban Living.

We provide integrated home and office services, such as facility management, cleaning, aircon, laundry, smart homes, and etc. to clients in UK and Singapore.

We are building a high performance, energetic and cohesive team. We look forward to welcoming members who are enthusiatic, IT-enabled, versatile, and willing to learn. You will be trained and groomed to be part of our core management and extend our global reach.

We are looking for high performance individuals to join as our Senior Operations Executive to grow and help regionalise.

Job Scope will be to recruit, train and manage a pool of crew for Facility Operations, Aircon, and Deep Cleaning.

You should be versatile in usage of IT and have experiences and maturity to lead crew

Location: Toa Payoh

A) JOB SCOPE

Key Responsibilities

1. Operations

1.1 Ensure effective and efficient operations of the centre.

Respond and coordinate in emergency situations

1.2 General facilities record maintenance, ensure workplace & environmental safety to all

1.3 Attends regular meetings with clinical staff

1.4 Involve with quality improvement projects

1.5 Client management – ensures high satisfaction level and quality service delivery to clients

1.6 Transport – ensures proper maintenance record for vehicles

1.7 Assist centre manager in planning for emergency response plan including fire safety management, pandemic plan and etc

2. Administration

2.1 Familiar with clients’ referral, registration and other administrative procedure

2.2 Overall supervision on clients’ billing, subvention claims, application procedures, etc

2.3 Liaise with internal and external auditor in all audit matters

2.4 Ensure accuracy in accounting entries. Provide monthly reconciliation reports to HQ Finance

2.5 Perform sourcing, evaluation of quotations and seek approval for purchases

2.6 Process other administrative process such as centre petty cash claims, clients’ billing and refund procedures, etc.

2.7 Maintains fixed asset records.

3. Transport Management

3.1 Provide general support to the transport team on any administrative related matters

3.2 Assist in supporting daily transport operations of SPD’s vehicles and outsourced vendors

3.3 Manage SPD vehicle fleet maintenance and liaising with the HQ team for scheduling for servicing.

4. Others

4.1 Responds in an emergency situation.

4.2 Other administrative duties as assigned

B) JOB HOLDER REQUIREMENT

1.1 Tertiary education with at least 5-year working experience

1.2 Experience in running social services/ healthcare centre operations advantageous

1.3 Proficient in Microsoft Office and Excel preferred

1.4 Knowledge of ERP (Microsoft Dynamic 365 Business Central) and Microsoft Dynamic 365 CRM will be an advantage

1.5 Proactive, meticulous, effective problem-solving skills, possess good communication and interpersonal skills and a good team player