Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• Minimum bachelors degree
• Minimum 4+ years relevant work experience
• involved in the day to day operations of the ship including navigational safety, cargo, ballast .
• supervise, hire, and train employees, manage quality assurance programs, and strategize process improvements,
• oversee all shipments made by a company's delivery trucks and related logistical operations.
• Operational planning,Finance,Product design,Quality control,Forecasting,Strategy,Supply chain management.
• the planning of cargo intakes, liaises with regulatory bodies,
• maintains customer contact, and responds to problems that may arise in the course of executing shipping operations.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,000 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• In charge of overall supervision for Milling & Patching team
• Decision making for equipment and team allocation
• Build a diverse team with different talents and responsibilities
• Attend meetings with customers and clients
• Convey complex thought processes clearly and concisely
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with Land Transport Authority (LTA) or Strategic Planning Policy Group (SPPG)
• Project management experience is required
• Proficient in MS Office
• Ownership of a class 3 driving license is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65827 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Summary

• Support the implementation of the vision, strategy, direction and leadership for the (Client Due Diligence) CDD team in support of the Group’s strategic direction and growth aspirations.
• Review relevant policies/processes in relations to CDD compliance, aligning to relevant regulatory and group requirements.
• Support the implementation of policies and standards to ensure compliance with such policies and standards

About our Client Due Diligence Team

Be our first line of defence. Join our Client Due Diligence team and you’ll tackle any potential risks to keep our business safe. From understanding our clients expected banking activities to combating fraudulent ones, the work you do will be complex and interesting. You’ll be trusted to take on challenging projects that stretch your skills, locally and globally. And you’ll experience the opportunities and rewards that come with protecting an international bank with a long history of helping people prosper.

About our Technology and Operations Team

Our Technology and Operations (TandO) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.
When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.

Key Responsibilities

• Apply Group and Country CDD policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
• Provide CDD advisory in client level to business in relations to AML/CTF matters
• Assess risks arising from products / segments / geographies / customers / transactions.
• Timely escalation of issues and ensure that necessary actions are taken quickly to remediate and/or activities are ceased.
• Undertake enhanced due diligence on new and existing medium/higher risk
• Review and/ or escalate new or emerging areas of risks for all clients and Group Sensitive Clients relevant clients such as adverse media/sanctions review
• Timely review of customer’s profile and related risk in relation to AML/CFT matter
• Make recommendations to relevant stakeholders on possible risk management responses to identified risks and/ or findings of concern from investigations- at client and portfolio level
• Escalation point for generic procedure related enquiries.
• Manage escalations on issues requiring additional assessment and controls.
• For Audit (Internal & external), manage checks, queries and any other information requested by auditors.
• Review and manage monthly assurance check and complete submission on time
• Assist Line Manager to keep track of and provide advice to relevant stakeholders on the interpretation and application of policies related to CDD

Skills and Experience

• Experience in Documentation review
• Proficient in Mandarin language since certain documents will be in Mandarin for review

Qualifications

Our Ideal Candidate

• 4+ years working experience in performing CDD reviews
• Familiar with regulations with regards to CDD
• Meticulous and eye for details
• Fast learner and efficient

Role Specific Technical Competencies

• Stake holder management
• CDD Operations
• Documents Review
• Data Analysis

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Responsibilities

• Develop freight shipment solutions for improvements and/or closing gaps
• Maintain relationships with vendors, carriers, freight fowarders and port authorities to provide competitive shipping solutions to customers
• Monitor lapses in delivery of logistics services to customers
• Implement intervention strategies to mitigate gaps in delivery of logistics services
• Communicate to employees on the variations in rating principles, states as well as operator variations
• Manage carrier ranking or customer priority system to ensure strategic business is protected during periods of capacity shortage
• Manage teams in the workplace
• Develop measures to improve vendor management capability in the organization

Job Requirements

• 5-8 years of relevant experience will be preferred

• Singaporean only

JOB SUMMARY :

To manage, lead and oversee all aspects of daily operations for all manufacturing, manufacturing support and administrative functions needed to support shipyard operations. Responsibilities include, project execution including maintaining quality standards, cost effectiveness and time management to ensure projects are on time and within budget.

KEY RESPONSIBILITY :

1. Manage team and provides supervision to supervisors and foremen.

2. Directs activities in areas of safety and personnel, production, scheduling, material handling and quality and ensures compliance with all Safety, Quality, Company and Regulatory directives.

3. Directs and coordinates shipyard operations within company policies and procedures.

4. Responsible for providing the quantity and quality of workers to meet schedule and budget. With assistance of Senior Manager, trains assigned craft supervisors in safety, cost control, job skills, quality and scheduling.

5. Directs all phases of Hydro blasting, spray painting, power tooling, and cleaning work.

6. Creates and prioritizes necessary resources and steps required to accomplish goals on time.

7. Determines plant improvements and repairs along with costs and schedules.

8. Ensures product quality control goals are met and maintained as per the shipyard policies.

REQUIREMENTS :

1. Minimum 12 years’ experience in managerial role or other management level responsibilities in a shipyard environment.

2. In depth knowledge of all business functions associated with shipyard management.

3. Ability to understand and administer Classification guidelines

4. Ability to apply Continuous Improvement strategies across all functions.

5. Considerable knowledge in all areas of shipbuilding and repair, material handling, labour, safety and product related state and federal regulations and practices.

6. Proactive with good problem-solving skills, resourceful and able to work towards deadlines with right sense of urgency

7. Possess good communication and interpersonal skills with outstanding proficiency in English and Tamil.

About Us:

World Marketing Group (WMG) specializes in crossborder parcel and mail logistics in the Asian region. As a licensed postal service operator, the company has wide commercial and postal networks to facilitate clearance and delivery of eCommerce parcels. The company has offices in various locations such as Singapore, Bangkok, Hong Kong, Taipei, Beijing, Shanghai, and more, along with partnership operations in several other cities.

Key Responsibilities:

The Operations Manager will oversee and manage daily operations related to warehousing, manpower deployment, and resource planning. The role requires effective leadership of the Operations Team, ensuring timely and efficient execution of operations. Additionally, the Operations Manager will handle stakeholder communication, manage systems and processes, and provide clear and actionable instructions to the team.

1. Warehousing Management

• Oversee the efficient storage, handling, and distribution of goods.
• Ensure adherence to safety, quality, and compliance standards within the warehouse.
• Optimize storage solutions to maximize space utilization.

2. Manpower Deployment

• Allocate resources and assign duties to team members based on workload and priorities.
• Ensure adequate staffing levels and address any gaps in manpower.
• Monitor and evaluate team performance, providing training and guidance as needed.

3. Leadership and Team Management

• Lead, mentor, and supervise storekeepers and operational staff.
• Foster a collaborative and productive work environment.
• Conduct regular team meetings to communicate updates, goals, and expectations.

4. Resource and Timeline Planning

• Plan and allocate resources to meet operational demands and timelines.
• Develop and implement schedules to ensure timely delivery of goods and services.
• Anticipate potential bottlenecks and proactively resolve them.

5. Stakeholder Management

• Coordinate with internal teams, clients, vendors, and other stakeholders to ensure smooth operations.
• Build and maintain strong relationships to address issues and align objectives.
• Provide regular updates to stakeholders on operational progress and challenges.

6. Systems and Process Management

• Implement and manage logistics systems to streamline operations.
• Monitor key performance indicators (KPIs) to track efficiency and identify areas for improvement.
• Ensure proper documentation and reporting in compliance with company policies.

7. Clear Communication and Instructions

• Develop and communicate clear, concise, and actionable instructions to the team.
• Address misunderstandings or issues promptly to avoid operational disruptions.
• Maintain transparency and clarity in all interactions.

8. Records Management

• Perform coordination of shipment fulfilment activities; maintain accurate shipping records in accordance with department procedures.
• Manage inventory through timely and accurate inventory update in warehouse management system daily.

Qualifications and Skills

• At least 5 years of experience in Logistics and Supply Chain Managerial role, preferably in a warehouse setting
• At least a Diploma in Logistics or Warehouse Inventory Management.
• Technological savvy in automatic and digitalized machines and systems.
• Fleet management experience
• Good EQ and communication skills in worker management and supervision.
• Systematic, logical, disciplined, good housekeeping skill.
• System and procedure, SOPs continual improvements.
• Effective and proactive communications.
• Teamwork spirit and morale.
• Meticulous and resourceful.
• Analytical and able to problem solve independently
• Proficient in Microsoft Office Applications

If this is you, click 'apply' and we would love to review your profile and have a chat with you if deemed suitable.

We regret to inform that only shortlisted candidates will be notified.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Job Responsibilities

-Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Requirements:

- Minimum 2 years of relevant experience in the F&B industry

- Preferably with good knowledge in MS Office and operating of the POS machine

- Good leadership and organization skills

- Strong interpersonal and communication skills

- Able to meet tight deadlines and attend to emergencies after work hours

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Job Description & Requirements

We are seeking a Clinic Operations Manager who can communicate effectively with English, Mandarin and Bahasa speaking clients. There are no age restrictions for this role. The ideal candidate should have prior experience as a Clinic Operations Manager. We are looking for someone available for immediate employment.

Key Responsibilities:

• Strategic Planning and Implementation
• Process Improvement
• Resource Management
• Quality Assurance
• Team Leadership and Development
• Financial Management
• Clinic Operations Management
• Supply Chain Management
• Performance Monitoring
• Compliance and Risk Management
• Customer Service Management
• Communication and Reporting
• Social Media Engagement
• Project Management

Qualifications:

• communicate effectively with English, Mandarin and Bahasa speaking clients
• Basic computer skills.
• Experience in handling complete clinic operations
• Experience in the clinical domain is a plus.
• Previous experience as a clinic operations manager is a must.
• Willingness to learn and undergo training.
• Strong interpersonal and communication skills.
• Salary can be considered dependent on work experience.

If you are passionate about healthcare and have experience in Clinic Operations or are willing to learn, we encourage you to apply. Immediate employment is available

about the company
Our client is a global leader in networking, IT, and cybersecurity solutions, offering innovative products and services that empower businesses and individuals to connect, communicate, and thrive in a digital world. Known for driving technological advancements, the company provides cutting-edge solutions in areas such as networking infrastructure, cloud computing, collaboration tools, and security, making it a trusted partner for organizations worldwide.

about the job
As the liaison between the customer and technical support teams, you will oversee all aspects of the service process, driving improvements and ensuring high standards at every stage. This role offers significant exposure to both internal teams and external customers, providing an opportunity to make a meaningful impact.

The ideal candidate possesses excellent project management and communication skills, demonstrating the ability to diplomatically influence, effectively manage relationships, and navigate challenging situations under pressure.

• Serve as the single point of contact for operational issues, coordinating technical challenges and customer requirements.
• Build and maintain relationships with internal customer management teams.
• Represent customer needs to post-sales support teams and relevant organizations.
• Oversee case management to ensure timely resolution (bi-weekly), following up on action items and providing customers with updates on escalated or priority issues.
• Conduct and coordinate weekly conference calls to share status reports and present quarterly updates with an analysis of customer support needs.
• Educate customers on organizational processes and procedures.
• Deliver regular status reports to management.
• Travel for quarterly customer site visits to review operational activities, customer satisfaction, and provide a gap analysis.
• Manage customer-facing projects and internal complex service improvement initiatives.

skills and experience required

• Possess a BS/BA degree or equivalent, with 3-5 years of experience in customer support, project management, or related business roles.
• Exhibit strong communication, influencing, and presentation skills.
• Demonstrate the ability to engage cross-functional resources to address and resolve customer issues.
• Have a solid understanding of software tools used for reporting and research purposes.
• Capable of utilizing tools to conduct customer satisfaction and gap analyses, and offering actionable recommendations.
• Proficiency in technical/networking knowledge such as CCNA or equivalent.
• Familiar with products, solutions, and project management concepts.
• ITIL certification preferred.

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Developing and managing marketing technology stacks to ensure seamless execution of campaigns and strategies
• Overseeing and optimizing marketing automation processes to improve workflow efficiencies
• Tracking, analyzing, and reporting on marketing campaign performance to inform strategic decisions
• Managing the marketing budget, ensuring that spending is aligned with strategy and objectives
• Ensuring compliance with data privacy regulations and best practices within marketing operations
• Collaborating with cross-functional teams to align marketing initiatives with sales, product development, and customer service efforts
• Implementing and managing customer relationship management (CRM) systems to enhance customer insights and engagement
• Conducting market research and competitive analysis to stay ahead of industry trends and inform marketing strategies
• Facilitating continuous improvement by identifying and implementing process enhancements within the marketing department
• Training and mentoring marketing staff on best practices, tools, and technologies
• Establishing and maintaining scalable processes that ensure best practices in campaign and lead management
• Coordinating with vendors and third-party service providers to ensure the effective execution of marketing programs and technology utilization

Details:

• Salary from $4,800 to $6,000, with AWS and Variable Bonus
• Working Time: Monday to Friday. 8.30am to 5.30pm.
• Location: Kranji (North)

Job Responsibilities:

• Oversee daily production operations to ensure efficiency, quality, and adherence to schedules.
• Manage and lead production teams, providing guidance, training, and performance evaluations.
• Monitor inventory levels and coordinate with procurement to ensure the availability of raw materials.
• Implement and maintain safety protocols, ensuring compliance with workplace regulations.
• Troubleshoot production issues and implement solutions to minimize downtime.
• Collaborate with the planning team to optimize production processes and resource utilization.
• Track and analyze production metrics to identify areas for continuous improvement.
• Support the Production Manager in strategic planning and execution of operational goals.

Requirements:

• Proven experience in production management, preferably within the manufacturing industry.
• Strong leadership skills, with the ability to guide, motivate, and develop teams.
• In-depth knowledge of production processes, safety protocols, and regulatory compliance.
• Excellent problem-solving skills with the ability to troubleshoot and implement effective solutions.
• Strong organizational and time management skills to meet production targets.
• Ability to analyze data and metrics to drive process improvements.
• Excellent communication and interpersonal skills to collaborate across teams.
• Ability to work independently and proactively in a fast-paced environment.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

Responsibilities

Manage all food and Beverage and daily operations within budget

Preserve excellent levels of internal and external customer service

Design menus and purchase of goods

Identify customers need and respond to all of their concern

Recruitment and training of staff

Purchase and control of inventory

Negotiate supplier arrangements for food and beverage products

Negotiate with clients for use of facilities for catering, parties, banquets etc

Requirement

Leadership skills

Inventory management

Ability to work under pressure

Ability to multi task

Good organisational skills

Proficiency in MS Office.

Funeral Operations Manager

(1 year contract yearly renewable)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic S$ 4,500 - 5,500

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Responsibilities:

• Driven to meet and attain corporate objectives and operations benchmark
• Daily on ground assessment to plan, schedule and execute all work requirements
• Ability to work within budget constraints, requirements and performance KPIs
• Ability to lead, manage and work with a team of Executives, Supervisors, Team Leaders and Cleaners
• Point of contact for service request, feedbacks & all contractual requirements
• Ability to provide resolution to all operation related matter
• Customer liaison on service level and performance standards
• Ability to handle both operational and administrative requirements
• Develop work methodology and staff training

Requirements:

• Degree / Diploma
• Minimum 3 years of related working experience & knowledge in the cleaning industries
• Knowledge of cleaning contract requirements
• Knowledge of WHS and its credentials
• Strong leadership, problem-solving and interpersonal skills with ability to exercise command and control
• Meticulous to details in meeting company's requirement
• Good communication skills with professional email etiquette
• Strong analytical and readiness in a fast paced environment
• Able to work independently and multi task
• Self-motivated, responsible, positive work attitude and a team player
• Ability to plan, manage and execute work effectively
• PC Knowledge and Smart Devices savvy
• Valid Class 3 license

Chartering – Source cargo opportunities in line with market trends and initiate negotiations with cargo owner, shipbroker, shipowner.

Market analysis and enhance customer engagement.

Risk management against market fluctuation

Report to management about chartering activity, cargo trends & market insights

Operation – Voyage instruction and agent nomination, hire payment, routing, contract management, laytime settlement, monitoring vessel’s movement. Fueling.

Daily reporting vessel’s itinerary to customer. Settlement of balance with ship owner and cargo charterer.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Job Description

• Design, develop and implement the specific goals, policies and strategies for the department to achieve and maintain high standards, quality and maximum profitability for department
• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
• Establish F&B outlets for the Hotel, including the food, beverage and service offers at the Hotel in the form of menus, recipes, entertainment programme and price lists
• Provide leadership decisions to ensure the timely, correct, safe, effective and efficient purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems (e.g., manning, furniture, fixtures, equipment, records, customer and competitor information and database) used by the department such that the brand promise is kept and that the Hotel’s policies and procedures are adhered to
• Prepare and present monthly management report

Requirements

• Proven food and beverage management experience
• Customer oriented approach
• Critical thinker and problem-solving skills
• Good organizational and time-management skills

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales