Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Operations Executive/ Sales Support
• Working Location: Changi
• Working Hours: 5 days (Monday to Friday 9 AM – 6 PM)
• Salary Package: Basic Salary up to $3500 + $200 (Transport Allowance) + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Handle daily rate inquiries from local and international stakeholders.
• Timely response to all inquiries with multiple solutions and accuracy.
• Prepare and manage shipping documents, ensure timely billing, and close job files efficiently.
• Handle all necessary shipping documentation and perform duties related to shipping operations.
• Process customs declarations for import and export shipments.
• Coordinate import and export operations to guarantee timely delivery in line with client timelines.
• Perform other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum GCE 'O' level / NITEC / Diploma in Relevant Discipline.
• Experience in export operations will be advantageous.
• Candidates without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68683 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

• Responsible for the day-to-day operational management at Changi Airport.
• Effective instruction and management of sites supervisors/cleaners to ensure delivery of daily operations covering required areas.
• Planning of manpower, scheduling, attendance taking etc.
• Resolving all matters/incidents on site, e.g., conflict management and service recovery, preparation of incident reports.
• Oversee the servicing and maintenance of cleaning equipment.
• Other ad-hoc duties/projects assigned.
• 6 days work week.

Requirements:

• Diploma in Facilities Management or other discipline.
• At least 2-3 years’ experience in cleaning/facilities management industries.
• Must be able to work shift and weekends.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Must be IT savvy and able to become proficient at new software systems.
• Must be well-groomed.
• Excellent interpersonal and communications skills.
• Excellent time management.
• Strong leadership and problem-solving skills, able to work well both independently and in a team.

Responsibilities

• Conduct regular inspections of the property including but not limited to all common areas, equipment, public walkways, external facade
• Vet and submit recommendations on tenants fitting out works
• Handle all incident/ complaint reports involving public or tenants
• Ensure consistency and compliance with regulation set by authorities
• Plan and implement building preventive/ maintenance programmes, and M&E plant and equipment maintenance programmes
• Participate in feasibility studies, spatial and technical coordination on prospects’ requests for new or existing malls.
• Review contract specifications such as cleaning, security, landscaping and make recommendations of upgrading standards
• Prepare estimates for repair works, invitations for quotations, recommendations of award, and supervision of completed works
• Prepare annual maintenance/expenditure budget.

Requirements

• Degree in Building, Real Estate or Facilities Management
• Strong communication and interpersonal skills with a service-oriented mindset
• Able to work independently

Roles & Responsibilities;

Ø Ensuring promptness, freshness, and quality of dishes.

Ø Coordinating cooks' tasks.

Ø Implementing hygiene policies and examining equipment for cleanliness.

Ø Designing new recipes, planning menus, and selecting plate presentations.

Ø A thorough knowledge of all aspects of the operations of a kitchen

Ø To be able to plan and delegate job tasks to the junior staff

Ø To be able to mentor and coach junior chefs

Ø Primarily to plan and direct food preparations

Ø Reviewing staffing levels to meet service, operational, and financial objectives.

Ø Hiring and training kitchen staff, such as cooks, food preparation workers, and dishwashers.

Ø Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.

Ø Setting and monitoring performance standards for staff.

Job Description:

• Control of internal & external team of security manpower to ensure smooth daily operations
• Instill operational discipline to security operations/personnel
• Handle security related issues at deployment sites
• Client Management for security related matters
• Conduct recruitment interview for security officers
• Preparation of operational reports

Requirements:

• Fluent in spoken & written English
• Good interpersonal & communication skills
• Minimum Security Supervisor pwm
• Possess valid driving license
• Minimum 1-2years of related experience in security

**Salary Up to $3500

Email or Whatsapp to enquire : 80379071

About Us:

Capital C Corporation is a pioneering fintech company headquartered in Singapore, revolutionizing financial services across Southeast Asia. With a decade of industry experience coupled with an innovative startup mindset, we are deeply passionate about the potential in Southeast Asia to empower our users. Our technology is purposefully designed to reach and uplift underserved individuals and businesses through digitalization.

We provide an array of financial solutions, encompassing consumer services, support for MSME businesses, financing for two & four-wheelers, buy now pay later options, and salary advances customized for developing countries.

Our goal is to foster financial stability and empower individuals to achieve their financial goals. Be part of our journey to transform financial inclusion and enrich lives across Southeast Asia.

Our mission is simple yet powerful: "Driving financial inclusion, enhancing lives."

Job Overview:

Are you an organized, customer-focused professional who thrives in dynamic environments? Do you have a passion for ensuring smooth operations while providing top-tier service to clients? We’re looking for a Sales and Operations Admin who excels at multitasking, managing client relationships, and handling operational processes with precision. In this role, you’ll be instrumental in driving client acquisition, managing the onboarding journey, and collaborating across teams to ensure our operations run seamlessly. Join us and be a key player in delivering exceptional customer experiences while supporting our business growth!

Key Responsibilities:

• Provide sales support to multiple business units on client acquisition.
• Assisting customers with the onboarding application process, promptly addressing their enquiries, managing and incorporating their feedback, and maintaining a professional and organised environment for both walk-in and appointment-based customers.
• Ensure timely submission of credit proposals and manage the credit process and turnaround time.
• Ensure application submission is in compliance with company internal policy and objectives.
• Support the team with day to day operations for enquiry, application and repayment matters.
• Liaise actively with other roles including marketing, sales and business development.
• Any other duties that may be assigned by the superior from time to time.

Qualifications:

• Minimum Polytechnic Diploma qualification.
• Proven experience in a similar role, with a focus on customer service and administrative support.
• Proficiency in English and Mandarin is essential to liaise with Mandarin-speaking clients.
• Experience in customer-facing environments and a customer-first mindset are highly valued.
• Well-organized, with excellent interpersonal and problem-solving skills.
• Able to work independently, take initiative, and manage tasks effectively.
• Proficiency with CRM systems and Google Workspace.
• Strong ethics, attention to detail, and a customer-oriented attitude are a must.

Working Hours:

• 2 rotating shifts: 10 am - 7.30 pm and 10.45 am - 8.15 pm
• 5-day workweek: Monday to Saturday, Sunday off + one additional off-day during the week

How to Apply:

Ready to make an impact? If you’re excited about combining top-notch customer service with operational excellence in a cutting-edge fintech space, we want you on our team!

Please submit your resume to [email protected].

About us

The Operations project lead will be an individual contributor (with no direct reports) leading the Dyson cross functional (GSC) Global supply chain project team and manage a Joint Design Manufacturing (JDM) partnership.

The lead will report to the Head of Operations. In addition to their project delivery accountabilities, the lead will lead the implementation of ‘New ways of working’ Coordinating the introduction of new process in the operations project management function.

The function is expanding, which will open opportunities for the individual in this role to progress, as a line manager and / or become accountable for a larger portfolio of products. The individual will also gain experience in transformational change implementation, and with this gain exposure to senior stakeholders in the business.

About the role

Portfolio Management

• Responsible for the delivery and industrialization of a ‘New to dyson’

product.
• Responsible for the integrated GSC plan for their project, leading the cross team of Manufacturing Engineering, Tooling, Manufacturing test, procurement, production planning, after sales and external partners to industrialize the product.
• Responsible for coordinating all functions inputs through the supplier selection process for any outsourcing activities, for their project.
• Responsible for ensuring the agreed (with the BU) capacity is installed in time to deliver product to the markets on time and in full, for their project.
• Responsible for ensuring alignment, commitment, and execution of the production ramp plan for their project.
• Contribute to the NPO portfolio review with other OPMs and stakeholders – ensuring their content is of an exceptional standard and driven by risk and issue management.
• Identify risks to delivering their project, ensuring appropriate escalation through the agreed channels and the leaderships direction is captured and cascaded to the team.
• Responsible for the preparation of Project status reports, as to enable the portfolio health report to be published to the agreed cadence.
• Action BU requests (for their project) for GSC, engaging the appropriate GSC teams to provide accurate and timely reports.

Resource Management

• Responsible for the ‘triage’ of their project, aligning the GSC functions, to ascertain the resource demand for the project.
• Prioritizes the work packages on their project, in alignment with the portfolio manager for their project.
• Operate the project to the committed resource plan, escalating where commitments are not met.
• Monitor external partner, escalating where insufficient resource may cause a delivery issue.

Budget Management

• Responsible for the timely and accurate submission of CAPEX requests for their project.
• Manage the CAPEX Budget vs Actuals for their project. ensuring variation to the budget amount and expenditure rate is communicated to the Portfolio Manager the project sits under.

Third Party Management
• Responsible for developing good relationships between internal and third-party delivery teams.
• Responsible for ensuring the third part delivery teams adhere to the GSC plan for all projects within their portfolio.
Strategic and Continuous Improvement Accountabilities:
• Responsible for leading sponsored process and transformational change, detailing issues/gaps/problems/blockers, and driving teams to an effective solution.
• Provides strategic input to improve our ways of working both internally and externally. Identifying possible opportunities and threats that dyson leadership need to be aware of that effect their portfolio, team, and regional operational goals.
• Collaborate with the wider GSC team to develop and implement an operational strategy that supports the growth and sustainability of the BU portfolio.
• Streamline processes to improve efficiency and effectiveness; Ensure efficient project management across the organization.
• Drive early adoption of new process and champion best practice.

About You
• Ability to communicate, negotiate and influence with snr. Leaders across various business functions, to convey strategic and technical considerations.
• Able to work on own initiative, ability to analyze problems and recommend a course of action.
• Qualifications or detailed knowledge of PM and OM Industry tools, desirable
• Project leadership experience, in a manufacturing / operations role, preferably in a new product introduction environment.
• Understanding of governance, including compliance, risk management, and regulatory frameworks
• Ability to clearly articulate risk, issue, and mitigation coordination on the who, what, why, when, how, how much.
• Experience managing CAPEX budgets for multiple projects.
• Strong commercial acumen, specifically knowledge of commercial aspects of a manufacturing business, such as sales or purchasing.

Qualifications
• A Degree level qualification in a STEM related discipline or other relevant subject, or equivalent experience.
• Six Sigma Black Belt Certification and demonstrated application of the methodologies.
• Membership of an industry related Professional body would be advantageous.

Behaviors
• Able to Provide inspiration to others, explaining the strategy and vision of the team and the business to others. Pragmatic with an open and honest approach to tackling problems
• Objective judgment, in tune with internal and external factors impacting the business.
• Comfortable to act flexibly and lead within ambiguity.

Benefits

Dyson monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

Our client is a global leader in gateway services, who is seeking to recruit a Operations Assistant (Logistics). This position is based in Singapore.

Operations Assistant (Logistics)

Responsibilities

· Collect import charges at the counter.

· Verification of documents.

· Perform printing functions.

Requirements

· Able to operate a computer keyboard.

· Able to handle cashless payments like PayNow, Nets, Credit Cards etc.

· Able to work on rotating shift (6 day work week, rotating shift (can be am, pm or night)

· Min. Secondary school education

· Location : East

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Position Summary:

We are seeking an experienced and dynamic Service Delivery Operations Lead to oversee the day-to-day operations of our service delivery team. The ideal candidate will be responsible for ensuring timely and quality service delivery while driving operational excellence and maintaining high customer satisfaction levels. This role requires a proactive leader with a strong focus on performance management, team development, and seamless collaboration across teams.

Key Responsibilities:

Operational Oversight:

· Oversee the daily operations of the service delivery team to ensure all services are delivered on time and meet established quality standards.

· Monitor and manage operational KPIs to achieve delivery excellence.

Team Management:

· Lead and manage a team of 5+ individuals, providing guidance, support, and regular performance feedback.

· Foster a collaborative and high-performing team culture.

· Develop training plans and upskill team members to meet evolving service delivery requirements.

Customer Satisfaction:

· Ensure high levels of customer satisfaction by addressing service issues promptly and maintaining clear communication with stakeholders.

· Act as the escalation point for complex service delivery challenges and resolve them efficiently.

Collaboration and Integration:

· Work closely with cross-functional teams to integrate service delivery solutions seamlessly into broader business operations.

· Drive alignment between service delivery and organizational goals.

Troubleshooting and Analysis:

· Identify and analyse service delivery bottlenecks and recommend improvements.

· Lead troubleshooting efforts to resolve technical or operational challenges effectively.

Communication and Reporting:

· Communicate effectively with stakeholders at all levels to provide status updates, insights, and recommendations.

· Prepare and deliver detailed reports on team performance and service delivery outcomes.

Mandatory Skills:

Communication Skills:

· Advanced proficiency in clear, concise, and professional communication, both written and verbal.

Troubleshooting and Analysis:

· Strong analytical skills with the ability to identify and resolve operational issues efficiently.

Team Management:

· Proven experience managing a team of 5+ members, with demonstrated success in team performance improvement and leadership.

Additional Skills:

· Advanced expertise in Service Delivery Management, Business Operations Management, Operational Excellence, and Delivery Excellence.

· Strong organizational and time-management abilities.

· A proactive problem-solver with excellent decision-making skills.

Qualifications and Experience:

· Bachelor’s degree in business administration, Operations Management, or a related field.

· 5+ years of experience in service delivery, operations, or a related role.

· Prior experience leading service delivery teams and driving customer-focused solutions.

Mandatory skillset:

· Communication Skill

· Troubleshooting and Analysis Skill

· Manage a team of > 5 people before

Location: Chai Chee Road

Overview:

• We are looking for an IT Operations Support Analyst to maintain and support our IT operations. The role involves developing batch jobs, managing cron jobs, and ensuring the stability of IT systems. Ideal candidates will have experience with .NET, SQL databases, and scripting for operational processes.

Key Responsibilities:

• Monitor and maintain daily IT operations and system performance.
• Develop batch jobs using .NET and manage cron job scheduling.
• Troubleshoot and resolve operational issues related to systems and databases.
• Collaborate with teams to implement solutions and improve processes.
• Provide Level 1 and 2 support for system incidents and service requests.

Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field.
• 3-5 years of experience in IT operations or support.
• Proficient in .NET programming and SQL databases.
• Experience with cron job scripting and scheduling.
• Strong problem-solving skills and ability to work independently.

• Supervising transport and managing vehicles within the department
• Develop effective relationships with internal customers
• Interacts with customer departments to plan, evaluate and coordinate the activities of the Environmental Services Department
• Assesses the work environment, products/equipment, and processes to develop and maintain a safe work environment
• Providing on-the-job training to subordinate

Job Description:

1. Operation liaison

• Provide customers with accurate and complete information on timely inventory and operation updates.
• Coordinate with Operations to meet customer needs and requirements
• Ensure all necessary documents, port passes, Portnet/ JP online custom permit, CIPL is available for inbound/outbound operations
• Inform customers of any delays, damages, or shortages.
• Follow up on reporting of damages, delay
• Resolve and troubleshoot issues, handle customer complaints, and provide solutions to ensure customer satisfaction.

2. Support and resolve operations issues and requirements

• Stowage plans updating for warehouses, support in quarterly auditing and monthly auditing.
• Maintain and update inventory records in the system.
• Timely updates of weightlist, tallysheet, inventory records and other reporting requirements
• Coordination with operation on daily movements
• Liaison with customer on identify issues in operations and recommend solutions
• Support in tracking of operation and customer requested activities for month end invoicing

Overview

As part of the operations team that reports to the operations manager, the Operations Executive will be responsible for managing the operations of our shared bicycle, ensuring the smooth running of day-to-day operations, and driving the company’s growth. This role requires strong analytical skills and excellent communication skills.

Responsibilities

• Oversee and manage the day-to-day operations
• Develop and implement strategies to improve operations efficiency and increase ridership
• Work closely with contractors to ensure compliance with contract agreement standards
• Prepare monthly performance indicators reports
• Design, review, and conduct training syllabus for contractors to achieve consistent outcomes
• Manage import and export shipments
• Plan and execute outdoor events
• Key liaison with public agencies

Qualifications

• Minimum diploma in business, operations, or logistics management
• At least 1 year of experience in operations management, preferably in the transportation or logistics industry
• Strong analytical skills and attention to detail
• Excellent communication and leadership skills
• Ability to work independently and as part of a team
• Passion for sustainable transportation and urban mobility
• Experience in G-Suite, Slack, and Notion will be advantageous
• Able to start work immediately will be an advantage

Job Highlights

• Fast paced working environment in shipping and cargo operations for renewable energies
• Independent & energetic work culture
• Passionate working culture

Job description:

• Manage shipping and cargo operations from Asia to Europe and USA
• Liase with customers in Europe, USA and Asia
• Report to director of the company and upper management levels
• Liase with customers in Asia and Europe
• Be punctual for work
• Liase with buyers and suppliers in Asia and Europe on all cargo operations matters including but not limited to contracts, LC, invoices, loading and discharging of cargoes and demurrage calculations for bulk and container shipments
• Contactable 7 days a week on mobile
• Handle and prepare all shipping documents including invoicing, bill of ladings, certificate of origin etc
• Perform adhoc duties as required by the Director of the company

1. Setting sales goals and developing sales strategies.

2. Researching prospects and generating leads.

3. Contacting potential and existing customers on the phone, by email, and in person.

4. Handling customer questions, inquiries, and complaints.

5. Preparing and sending quotes and proposals.

6. Managing the sales process through specific software programs.

7. Building and maintaining a CRM database.

8. Meeting daily, weekly, and monthly sales targets.

9. Participating in sales team meetings.

10. Expected to have a hand in marketing.

Job Description & Requirements

Reporting to the Head of Operations, you will play a pivotal role in the development and implementation of operational initiatives, driving operational excellence, and uphold customer trust by leading our Integration & Technical support Teams, fostering collaboration across our internal stakeholders.

The ideal candidate must be customer-driven, possess strong critical thinking and excellent problem-solving abilities to proactively resolve issues in a fast paced and dynamic environment.

Job Description

• Support merchants in their implementation of payment processing technology.
• Engage merchants on digital solutions, manage incidents related to integration, including but not limited to configuration, troubleshooting, documentation, testing, reporting and go-live implementation
• Collaborating with cross-functional teams, resolving any issues that arises during customer trials, integrations or post implementation support.
• To identify any operational bottlenecks and to implement solutions to streamline existing processes.
• Serve as a key point of contact, providing regular updates to Management and other stakeholders on progress updates, challenges, opportunities and recommendations to improve customer satidafaction.
• To lead and develop a team of operations professionals, providing mentorship, guidance, and support.
• To maintain existing integration libraries, plugins, and documentation.
• Address transactions, refund, reporting, system access issues and queries based on tickets.

Requirements:

• At least a Degree in Information Technology, Computer Science, Computer Engineering or equivalent with proven leadership experience in a similar role in the FinTech/Payment industry
• A team player with exceptional communication abilities, adept at fostering and sustaining strong relationships
• Capable of thriving in a customer-centric, results-driven setting environment
• Technical knowledge & experience in:

- PHP, JavaScript and .Net

- WAMP/LAMP stacks

- Git Version Control

- JIRA

Overseas regional travel is to be expected, approximately 2-3 times a year

What you will do:
As Specialist, HR Operations, APAC, you will provide specialized administrative support to employees and line managers. Responds to complex inquiries from employees across the enterprise. Administers and executes certain HR programs. Collects and analyzes data to support HR activities.

How you will do it:

• Provide general support on work pass (new application, renewal, cancellation, etc)
• Manage the end-to-end payroll process, ensuring timely and accurate payment for all employees
• Prepare monthly payroll journals, reports, accruals & cost charging to Finance
• Manage on tax clearance submission, monthly CPF submission & annual income tax submission
• Maintain payroll records and ensure compliance with local labor laws and regulations
• Address payroll-related queries and resolve discrepancies in a timely manner
• Participate and support HR/Payroll Projects
• Handle staff enquiries on payroll matters

What we look for

• Diploma in Business/HR or equivalent with more than 2 years of work experience
• Good working knowledge of the Employment Act, CPF & IRAS statutory requirements
• Good communication and interpersonal skills
• Ability to handle confidential payroll information with discretion
• Basic knowledge of Singapore payroll regulations, CPF, and tax filings
• Good working attitude and willingness to learn new skill

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Salt is looking to hire an Ad operations Analyst for the Social media client for 5 months contract role (renewable). In this role you will support the needs of the Global Partnership sales team and publishers around the world through the email systems and by interacting in a cross-functional work environment.

Job Scope:

• Perform large scale data analysis to identify trends and efficiency opportunities
• Support implementation and optimization for Programmatic monetization and Platform solutions.
• Support sales users through our email customer service tools.
• Troubleshoot account issues where required and provide account administration support.
• Contribute to automation efforts and offer possible solutions to increase operational efficiencies.
• Perform other administrative and operational role-related tasks such as: creating reports, presentations, communicating with stakeholders

Qualification:

• Creative problem-solving, analytical skills, comfortable handling and interpreting data
• 3 years of work experience with Account Management, Ad Operations or Project Management (experience with AdX, AdSense, AdMob, and DFP a plus)
• Broad understanding of online advertising solutions (i.e. ad serving, monetization) and of key platforms and trends (i.e. desktop, mobile, video)
• Ability to work through large volumes of support requests from our internal Sales customers within specified time frames

If this role sounds like your ideal job move, please reach out to me, Jaya at [email protected] alternatively you may apply via the system!

Regret only shortlisted candidates will be notified.

CEI No: R1659595 / EA No: 07C3147

What you get to do in this role:

• Be the go-to expert for Global Talent data processes and enable your partners within various Global Talent teams such as Talent Acquisition, Total Rewards, Talent Activation & Growth, and HR Business Partners
• Manage master data in our core systems such as Workday, Jobvite, and Service Now platform
• Collaborates with cross functional business and IT teams to capture business requirements and translate them into processes and system solutions
• Documents implementation considerations, workflows, process maps, etc. as required.
• Develops UAT strategy and execution to cover testing, defect resolution and triaging
• Maintain standardized data definitions and globally streamlined data entry procedures
• Works with relevant teams to support day-to-day systems and interfaces to resolve issues related to existing solutions.
• Utilize strong understanding of business processes, services, and technology to identify opportunities for improvement, simplification, standardization, and automation.
• Participates in stakeholder communications, sends status reports by preparing materials, facilitating sessions and documenting outcomes.
• Develop and maintain simple to complex reports, utilizing Workday Report Writer, as well as other organizational tools and available technologies
• Lead the preparation and delivery of complex HR reports, ensuring alignment across deliverables, and adherence to overall global reporting strategy
• Create and maintain standardized real-time dashboards displaying key metrics and insights for HR and business leaders in a visually appealing manner

To be successful in this role you have:

• Minimum 1 year Workday and/or ServiceNow Experience (or Similar SaaS technology)
• Strong experience with maintaining HR data processes that are built to scale
• Highly data-driven, analytical mindset and great attention to detail
• Passion for data integrity
• What it takes to produce outcomes - technically astute, a solid communicator, intellectually curious, and a fast learner
• Strong experience with MS Excel

Job Summary

Review relevant policies/processes in relations to CDD compliance, aligning to relevant regulatory and group requirements. Support the implementation of policies and standards to ensure compliance with such policies and standards

About our Client Due Diligence Team

Be our first line of defence. Join our Client Due Diligence team and you’ll tackle any potential risks to keep our business safe. From understanding our clients expected banking activities to combating fraudulent ones, the work you do will be complex and interesting. You’ll be trusted to take on challenging projects that stretch your skills, locally and globally. And you’ll experience the opportunities and rewards that come with protecting an international bank with a long history of helping people prosper.

About our Technology & Operations Team

Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.

When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today. ​

Key Responsibilities

• Apply Group and Country CDD policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
• Assess risks arising from products / segments / geographies / customers / transactions.
• Timely escalation of issues and ensure that necessary actions are taken quickly to remediate and/or activities are ceased.
• Undertake enhanced due diligence on new and existing medium/higher risk
• Review and/ or escalate new or emerging areas of risks for all clients including P risk rated clients and Group Sensitive Clients relevant clients such as adverse media/sanctions review
• Timely review of customer’s profile and related risk
• Provide CDD advisory in client level to business in relations to AML/CTF matters.
• Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
• Assist Line Manager to keep track of and provide advice to relevant stakeholders on the interpretation and application of policies related to CDD

Our Ideal Candidate

• 3+ years working experience in performing CDD reviews in a Bank environment.
• Familiar with MAS regulations and requirements towards AML standards for Banks in Singapore.
• Has good awareness of Risk concerns and is able to identify and address such risk concerns independently.
• Meticulous and has an eye for details.
• Fast learner and efficient.
• Good Stake holder management.

Role Specific Technical Competencies

• Proficient in handling CDD Reviews for SME Entity clients. Having CDD knowledge on Retail is an advantage.
• Conversant and have good understanding in handling of client reviews relating to Periodic, Trigger and New Client Onboarding
• Understand High Risk events like PEP, Adverse Media, etc.
• Sound knowledge and understanding of complex entity structures and be able to fully unwrap such clients.
• Conversant on the type of documents required as part of a CDD Review or for purposes of Corroboration, etc
• Understands the constituents of SOW requirements and how such information is to be obtained and documented as part of client wealth journey.
• Analytical mind and ability to articulate the risk concerns to complete the review.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities

- Ensure daily orders are fulfilled on time

- Liaise with logistics partners to ensure timely delivery of products to customers

- Assist in the regular stock count of inventory and reporting low stock levels to the sales team

- Perform physical activities such as loading, unloading, and sorting of goods at storage/distribution centres/warehouse locations

- General Housekeeping of Office-Warehouse

- Other ad-hoc duties as and when assigned.

Requirements

- Experience with Microsoft Office (Excel, Word, Powerpoint)

- Excellent interpersonal and communication skills

- Able to multi-task and work in a fast-paced environment with minimum supervision

- Possessing a valid Class 3 driving licence is a bonus

Job Details

- 5.5 day work week including 1 weekend

- 9.30 am to 6.30 pm

- Medical & Dental benefits + Insurance

Job Overview

As a Warehouse Operation Coordinator/ Officer, you will play a pivotal role in overseeing and optimizing the operations of our warehouse and logistic. Your primary responsibilities will include managing the receiving, storage, transfer and distribution of goods, ensuring efficient and organized warehouse operation, maintaining warehouse cleanliness and coordinate daily communication/ operation with interdepartmental.

Job Responsibilities:

- Ensure accurate receipt of items in accordance with established SOPs and protocol.

- Execute daily inbound and outbound warehouse operation effectively.

- Support orders fulfilment, picking, packing, issuing of goods for deliveries to logistic team.

- Coordinate with third party logistics (3PL) providers for daily inventory transfers and deliveries.

- Manages warehouse inventory and maintains database accuracy.

- Submits the daily inventory report to update the inventory status to sales team/ production team/ procurement team

- Conduct monthly stock-take exercise, perform daily inventory data entry in SAP system / upload the daily transfer/ receiving record.

- Maintain a clean, safe and organized warehouse environment.

- Stuffing, Unstuffing, Restacking, Labeling of products as needed.

- Coordinate and liaise effectively with inter-department related all warehouse and logistic concerns.

- Resolve inventory or warehouse operation issues and discrepancies promptly.

- Operate forklift and reach truck as needed, adhering to safety protocols.

- Performs other related or ad-hoc duties when assigned

Job Requirements:

1. Minimum CGE “O” level / NITEC in any relevant discipline

2. Good working knowledge of MS Office application – Outlook, Excel, Word

3. Experience in SAP or any other WMS system

4. Able to work independent, responsible as a team player

5. Possess good communication skills both written and verbal

For more information, please visit:

Commonwealth Capital – Building Great Brands that Nourish the World

Position Title: Business Consultant for Operations

About Us:

FT GROUP is a leading business consultancy firm dedicated to providing innovative solutions to our clients. We pride ourselves on delivering high-quality consulting services that drive business growth and operational efficiency.

Job Summary:

We are seeking an experienced Business Consultant for Operations to join our team. The ideal candidate will have a strong background in operational analysis and process improvement. This role involves working closely with clients to identify operational inefficiencies, develop strategies for improvement, and implement solutions that enhance overall business performance.

Key Responsibilities:

1. Conduct thorough assessments of client operations to identify inefficiencies and areas for improvement.

2. Develop and implement process improvement strategies to optimize operational efficiency and effectiveness.

3. Collaborate with clients to understand their business needs and provide tailored consulting solutions.

4. Lead and manage multiple projects simultaneously, ensuring timely delivery and adherence to budget constraints.

5. Analyze operational data to provide actionable insights and recommendations

6. Establish and monitor key performance indicators (KPIs) to measure the success of implemented strategies.

7. Facilitate change management initiatives to ensure successful adoption of new processes and technologies.

8. Provide training and support to client teams to enhance their operational capabilities.

9. Prepare detailed reports and presentations to communicate findings and recommendations to clients and stakeholders.

Qualifications:

Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or a related field.

Experience: Minimum of 2 years of experience in operations, consulting or a similar role, preferably within a consulting firm.

- Strong analytical and problem-solving skills.

- Excellent project management abilities.

- Proficiency in data analysis tools and software

- Strong communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Knowledge of industry-specific regulations and standards.

- Willingness to travel to client sites as required.

Interested candidates are invited to submit their resume and cover letter

The Role:

As part of our Issuing Risk Operations team, you’ll be responsible for strengthening our global issuing risk control strategy, driving key strategic initiatives across the globe and striving for the right balance of business growth, customer experience as well as our risk control bottom line. You are a self-starter and independent thinker with exceptional analytical and communication skills, capable of solving complex problems that will drive the evolution of our business.

Responsibilities:

1. Serve as a key contributor to our Issuing risk strategy through risk alert management, fraud analysis and dispute management;
2. Responsible for improving risk settings and drive better customer outcomes with respect to fraud management;
3. Manage fraud detection capabilities and ensure that customer and business impacts are mitigated;
4. Provide data-driven insights and key learnings from fraud trends or incidents and improve the current suite of fraud controls in response;
5. Support the launches of new products and use cases from a fraud / risk perspective;
6. Manage SLAs and deadlines to meet team and company goals;
7. Responsible for deepening relationships with key stakeholders across the Issuing business;
8. Ensure adherence to local and Global Compliance policies and procedures.

Qualifications:

1. Experience in managing card payment fraud including (but not limited to) dispute management, developing and creating fraud rules and alerts;
2. The willingness to learn new processes and develop skills at a fast pace;
3. Strong sense of ownership with attention to details;
4. Strong analytical skills including excel, business intelligence tools. and SQL;
5. Bachelor’s Degree or equivalent in relevant fields: Finance, Business, Technology;
6. Experience working in a global environment strongly preferred;
7. Experience in FinTech or start-up experience is strongly preferred.

Working hours: Mon to Fri, 8:30am to 5:30pm

ROLE AND RESPONSIBILITIES

Purpose of the Job

As the HR Business Partner to Global Operations Director, he/she will drive HR strategies for Global Operations - aligning with business objectives, supporting organization growth, and enhancing operational effectiveness across the regions. As a key partner to the senior leadership team in Operations, he/she will lead HR programs focused on employee engagement, talent development, and operational performance, while promoting HR best practices and contributing to the broader business strategy. This role requires close collaboration with HR COEs (Center of Excellence) and Site HR Managers.

Key Responsibilities:

1. Strategic HR Partnering:

• Partner Global Operations Director to provide focused, business-minded HR leadership to enable the success of Company’s Operations by translating business vision and strategy into executable people strategy.

• Align HR strategies with business objectives across global operations

• Advise, coaches and influences senior Operations leaders on talent management,

• organizational design, and leadership development.

2. Talent Management

• Accountable for attracting and retaining Operations talents that fits our Company’s Culture and ensuring a best-in-class employee experience from onboarding to induction, to development and growth, to offboarding.

• Identify and address talent gaps globally, focusing on critical roles in operations.

• Lead initiatives for talent acquisition, leadership development, and succession planning.

3. Performance Management & Employee Engagement:

• Works closely with site leadership to drive performance management processes to enhance productivity and foster engagement.

• Address employee relations issues and promote a positive work environment.

4. Organizational Development:

• Lead/ provide guidance on organizational design and change management to support operational goals.

• Support manufacturing excellence through HR-driven initiatives.

5. HR Analytics and Reporting:

• Provide HR data insights to leadership on workforce trends and gaps.

• Track and report on key HR metrics like turnover, engagement, and productivity.

6. Compliance & Risk Management:

• Work with Site HRs to ensure compliance with local and global labour laws and company policies.

• Manage HR-related risks and ensure proper documentation and reporting.

7. Global HR Projects:

• Lead or support global HR projects, including leadership development and diversity initiatives.

• Ensure alignment with HR practices across and regions and functions.

8. People Management + Collaboration with Site/Global HRs:

• Manage and develop site HR teams across the 8 manufacturing plants, providing leadership, coaching, and support to ensure high and consistent performance.

• Foster a culture of collaboration, accountability, and continuous development within the site HR versus the Global HR teams.

• Support and guide site HR teams in addressing local challenges and fostering a unified global HR strategy.

• Works with HR COE and drives implementation and communication of key HR processes and new initiatives.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Education: Degree in any discipline or HR certifications preferred.

• Experience: Min. 15 years of experience in regional HR, with operations-focused roles is a must

• Skills: Strong strategic, communication, and project management skills. Demonstrated ability to successfully drive initiatives in a matrix environment and work at all levels of the organisation.

• Stakeholders management: Ability to build a wide network of relationships and manage senior

stakeholders

• Travel: Willingness to travel internationally (20-30%).

KEY ATTRIBUTES:

• Strong business acumen, ability to influence, and high emotional intelligence

• Global experience or exposure is a plus

• Global mindset, able to lead virtual team

• Proven track record of delivering high performance across geographies and cultures

• Operational and strategic decision-making ability

• Hands-on detailed oriented professional with excellent analytical, planning, evaluation, and implementation skills