All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

PORT OPERATIONS SUPERVISOR RESPONSIBLE FOR THE SMOOTH OPERATIONS OF THE PORT

he/she also responsible for the deployment of manpower for the each shift and supervisess lashing.

- ensure smooth running of the port operations

-attend meeting, arrange roster, deployment , safety brefing

- perform daily planing/ depolyment

- supervise lashing operations

- possess class 3/4 singapore driving lic

-able to speak english

- o-level/N-Level

We are seeking a highly organised and detail-oriented Operation Executive to join our team at Lau Di Fang Scissors-Cut Curry Rice Pte Ltd. In this full-time role, you will be supporting the Operations Manager, responsible for overseeing the day-to-day administrative and operational tasks within our business, across various outlets in Singapore.

This role requires a strong focus on maintaining high-quality service and food standards, ensuring smooth operational processes, and managing manpower resources effectively. The ideal candidate will be proactive, solution-oriented, and possess excellent communication and leadership skills to ensure the highest level of service is delivered across the outlets.

Key Responsibilities:

(a) Quality Management:

• Ensure that team members at each outlet deliver high-quality food and service in alignment with company guidelines and standards.
• Serve as the primary point of contact between the HQ Corporate office and outlets, ensuring the timely and accurate communication of corporate information to Outlet Managers and team members.
• Review regular Business Reports on a daily and weekly basis, identifying any issues or areas for improvement, and providing recommendations to enhance performance.

(b) Manpower Management:

• Review, adjust, and approve weekly staffing schedules to align with business needs, ensuring adequate coverage for Outlet Supervisors and team members.
• Monitor and manage manpower costs across assigned outlets to ensure alignment with budgetary constraints.
• Resolve employee concerns, conflicts, or performance issues as they arise, providing guidance and support to foster a positive working environment.
• Oversee team hiring and attrition rates to ensure that staffing levels remain adequate and effective, with the ability to recruit and retain top talent for the team.

(c) Crisis Management:

• Develop and implement crisis management strategies to address unforeseen challenges or operational disruptions.
• Act swiftly to resolve issues and minimize operational impact, ensuring business continuity and customer satisfaction.
• Provide support and guidance during critical situations, ensuring the team effectively handles and resolves issues in a timely and efficient manner.

(d) Admin / Purchasing Support:

• Coordinate and manage purchasing activities, ensuring that the outlets are fully stocked with the necessary supplies and equipment.
• Work closely with suppliers to negotiate best prices and terms for goods and services, ensuring timely delivery and cost-effectiveness.
• Collaborate with the finance department to process purchase orders and ensure proper documentation for budgeting and cost control.
• Ensure compliance with company procurement policies and standards, maintaining accurate records of all purchases and transactions.
• Other admin duties as assigned by management.

What we're looking for

• Proven experience (at least a year) in leadership, quality management, purchasing, and crisis management within the F&B industry.
• Strong administrative skills with proficiency in data entry, inventory management, and report preparation.
• Excellent communication skills, with the ability to liaise effectively between the corporate office and the outlet team.
• Strong problem-solving skills, attention to detail, and ability to work in a fast-paced, dynamic environment.
• A keen eye for detail and a problem-solving mindset
• Ability to work independently and as part of a team
• Flexibility to work weekends, holidays, and varying shifts as needed to meet operational demands.
• Required language(s): English, Mandarin. Additional languages will be high advantageous.
• Required Skill(s): Microsoft Office and Excel.

We regret that only shortlisted candidates will be notified.

Plan the schedule and arrangement with project team and engineers

Follow up on the plan and execution for project and logistics

Prepare site operation schedule.

Prepare site PV system operation critical event or checks together with engineer.

Learn and grow with the planning teams together

Work with project team on site preliminary report

Fresh Grad Welcome

Roles & Responsibilities

The Travel Operations is a key role combining operational excellence with client-facing support. You will lead a team of operations specialists to ensure efficient and effective delivery of all travel-related services for our clients. This includes managing travel bookings, collaborating with the sales team on quotations, optimizing travel costs, and providing exceptional support to both clients and internal stakeholders. Some travel may be required to meet with clients or vendors.

esponsibilities:

• Coordinate and manage travel operations, including , bookings, reservations, and travel arrangements.
• Collaborate with suppliers, hotels, and transportation services to ensure seamless execution of travel plans.
• Optimize itineraries to maximize customer satisfaction and provide personalized travel experiences.
• Handle all aspects of destination exploring, including researching attractions, activities, and cultural experiences.
• Prepare and present travel plans, quotations, and itineraries to clients in a professional and persuasive manner.
• Maintain accurate records of bookings, reservations, and financial transactions.
• Ensure compliance with industry regulations and company policies.
• Address and resolve any issues or complaints from clients in a timely and efficient manner.
• Liaise with various internal teams, including sales, marketing, and customer service, to ensure a seamless customer experience.
• Continuously seek opportunities to enhance operational efficiency and customer satisfaction.
• Stay updated on industry trends, new destinations, and travel products.

Qualifications:

• Proven experience in the travel industry, preferably in inbound travel services.
• Excellent command of the Chinese language (reading, writing, and speaking) to effectively communicate with Chinese-speaking clients.
• Strong computer skills, including proficiency in travel booking systems, Microsoft Office, and online research.
• Ability to work under pressure and meet tight deadlines.
• Exceptional organizational skills and attention to detail.
• Self-motivated and able to work independently as well as in a team.
• Excellent problem-solving and decision-making abilities.
• Exceptional customer service and interpersonal skills.
• Knowledge of popular travel destinations, attractions, and cultural practices.
• Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.

Job Description & Requirements

Key roles and responsibilities of a Food Court operations executive may include:

· Ensuring that the Food Court is clean and hygienic is a crucial part of the job. This involves monitoring the cleanliness of the food stalls and common areas, as well as ensuring that vendors follow proper food handling and preparation procedures.

· Operations executives must build strong relationships with the vendors who operate within the Food Court. This involves addressing any issues or concerns that vendors may have, such as disputes over stall locations or maintenance issues.

· It is important to maintain high food quality standards to ensure customer satisfaction and safety. Operations executive must ensure that all vendors are following proper food safety and handling procedures and that the food served is of high quality.

· Operations executives must have good communication and customer service skills to address any complaints or concerns raised by customers.

· Managing the finances is another key responsibility. This may involve handling payments and fees, monitoring the expenses and revenue (if any).

· Operations executives must ensure that the Food Court complies with all relevant regulations, such as health and safety regulations and local bylaws.

· In addition to the above responsibilities, an operation executive also supports the operations manager in various tasks. This may include assisting with the preparation of reports, conducting market research and analysis to identify trends and opportunities for improvement, and assisting with the planning and execution of events and promotions to attract more customers to the centre.

· Other ad-hoc tasks as assigned by the operations manager.

Requirements :

· Proficient in Microsoft / Computing skills or email

· At least 2 year of relevant experience will be advantage

· Training will be provided

· Proficient in English and Mandarin (to liaise with Chinese speaking associates)

· Candidate who can start immediately or on short notice would be preferred

Our client, a well-established immigration consultancy firm, is seeking a motivated and results-driven Immigration Operations Specialist to join their team. The ideal candidate will have a strong background in immigration processes, excellent client management skills, and the ability to handle multiple applications efficiently.

Responsibilities:

• Build and maintain strong client relationships, providing support throughout the immigration process.
• Ensure timely submission of required documents and follow up with clients.
• Manage the complete immigration application cycle from content development to final delivery.
• Prepare and organize documents for applications and schedule submissions.
• Support clients during appointments, ensuring accuracy and adherence to deadlines.
• Gather necessary information and documents from clients promptly.
• Address client inquiries and provide ongoing assistance before, during, and after submission.
• Advise clients on Singapore ICA requirements and immigration regulations.
• Perform ad-hoc tasks, including client meetings and liaising with companies to obtain documents.

Requirements:

• Bachelors degree in Business Administration, International Relations, Human Resource or a related field.
• 1-2 years of experience in immigration or consultancy roles.
• Strong communication and interpersonal skills for client interaction.
• Excellent organizational skills with the ability to manage multiple applications.
• High attention to detail in document preparation and submission.
• Ability to work both independently and as part of a team.
• Familiarity with Singapore immigration regulations and ICA requirements is a plus.
• Proficient in English (written and spoken) and Microsoft Office Suite.

Interested candidates are invited to send in your Resume in MS Word Format, stating your past work experience, reasons for each leave, and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application, you consent to us collecting, using, and disclosing your personal data for job search purposes and/or other services which you have agreed for us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782

Personnel Number: R2199602 (Felicia Giovani)

Responsibilities and Requiresment

• Developing and implementing operational policies and procedures to ensure efficient and effective operations.
• Improving systems, processes, and best practices.
• Managing day-to-day operations as well as the operations team and operations department.
• Ensuring that organizational processes remain legally compliant with regulations and standards.
• Maintaining and enforcing health and safety guidelines.
• Monitoring the performance and productivity of employees and teams, providing coaching, training, and feedback to improve performance.
• Managing budgets, forecasting, and allocating resources to help meet business and strategic goals.
• Working cross-departmentally with a wide range of stakeholders to ensure that all operations are aligned with organizational objectives.
• Developing and maintaining good relationships with vendors and suppliers.
• Negotiating contracts with suppliers and vendors to obtain the best pricing.
• Performing quality assurance controls to ensure the company’s products and services meet customer expectations and monitoring production KPIs and metrics.
• Developing ways to increase the quality of customer service and increase customer satisfaction.
• Analyzing data and trends to identify opportunities for process improvement and cost savings.
• Maintaining good supply chain management processes, including inventory management, production processes, sales, and sourcing of suppliers

Responsibilities:

• Monitor stock levels and identify purchasing needs
• Update inventory records
• Purchase supplies according to approved specifications
• Track orders and ensure timely delivery of suppliers
• Coordinate with outlets on stock supplies and demands, ensure timely delivery to outlets.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Ensure quality control following the Company’s policies and standard protocols of supply chain management
• Coordinate well with Procurement and Logistics Team

Qualifications & Requirements:

• Proven experience in related position
• Highly organized
• Attention to details
• Negotiation and Communication Skills
• Multi tasking and time management skills, with the ability to prioritize

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Operations Executive to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Optimize warehouse and administrative processes for efficiency.
• Identify and address improvement opportunities with staff and leaders.
• Drive projects to reduce waste, enhance productivity, and ensure sustainability.
• Implement digital tools to streamline workflows and improve the work environment.
• Present proposals to customers and coordinate implementation with stakeholders.
• Achieve annual targets for cost savings, sustainability, and customer improvement goals.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of warehouse operations, with exposure in process improvement projects
• Experience in automation tools such as powerbi, Python or power automate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

1.Maintaining general cleanliness of school compound, meeting rooms, offices, staff rooms and classrooms which includes, floor sweeping, mopping, clearing of rubbish, wiping and arranging of tables and chairs.

2. Operating and maintaining general cleanliness and serviceability of school equipment i.e. air purifiers, standing fans, Fire Extinguishers etc.

3. Support by providing & preparing all logistical arrangement for school events and activities including carrying and arranging furniture & equipment.

4. Simple administrative and office work like distributing items to various classrooms.

5. Escorting contractors working in school compound i.e. Pest Control, Building works & repair, Aircon maintenance servicing & electrical work.

6. Assist in the maintenance of school Facilities i.e. Receive faults/damage report from teachers, co-ordinate with TC for repair, monitoring repair progress and ensure safety measures are in place during maintenance.

7. Assist in the day to day operations and functions of the school as directed by School Leaders; Administrations & Operations Managers.

This postion is open to all who are fulfilling aforesaid requirements.

Our client is a global leader in gateway services, who is seeking to recruit a Operations Assistant (Logistics). This position is based in Singapore.

Operations Assistant (Logistics)

Responsibilities

· Collect import charges at the counter.

· Verification of documents.

· Perform printing functions.

Requirements

· Able to operate a computer keyboard.

· Able to handle cashless payments like PayNow, Nets, Credit Cards etc.

· Able to work on rotating shift (6 day work week, rotating shift (can be am, pm or night)

· Min. Secondary school education

· Location : East

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Reporting to the Head, Business Development and you will work with Business Development Executives to fulfil the following job responsibilities:

Sales and Marketing

• Coordinate and implement the promotion and marketing (through marketing collaterals) of training courses, programmes, seminars and workshops
• Prepare business proposals including costing & budgeting for training courses, programmes, etc.
• Assist in the planning and preparation including physical arrangements of RELC International Conferences, exhibitions, road-shows, etc.
• Update clients’ records and handle sales enquiries
• Maintain up to date financial records, prepare periodic sales, marketing, financial reports and any other reports on an as-needed basis

Operations and Administration

• Execute daily operational activities such as procurement, logistics and finance
• Plan, coordinate and execute course orientations, opening & closing receptions, and other related duties
• Work closely with students and lecturers for the provision of class attendance, timetable and student services
• Collate and monitor the satisfaction and outcomes of business transaction from the clients and vendors

Key Requirements:

• Degree / Diploma in Business, Marketing, or a related discipline
• 2-3 years of business development, sales, operations experience, preferably in the education and training sector. Fresh graduates are welcome to apply.
• Proficient in Microsoft Office applications, especially Word, Excel and PowerPoint
• Detailed, meticulous and able to multitask
• Sales driven, customer-centric and result oriented
• Good project management and presentation skills

Please indicate your reason of leaving your current/previous organisation, notice period, last drawn and expected salary in your resume.

Key Responsibilities:

• Oversee and plan cash flow activities, ensuring timely management of incoming and outgoing funds.
• Track loan schedules, manage credit facility drawdowns and repayments, and ensure compliance with financing agreements.
• Collaborate with internal teams on trade finance operations, including Letters of Credit, Bank Guarantees, and payment-related processes.
• Conduct multi-currency bank reconciliations and support banking inquiries, including KYC processes.
• Assist in managing banking relationships and financing activities.

Requirements:

• Minimum 1-3 years of relevant experience and Diploma/ Degree in Accountancy/ Finance/ Business
• Recent Graduates with relevant finance internships are welcome to apply
• Proficient in Microsoft Office applications
• Diligent, proactive and an eye for detail
• Good interpersonal and communication skills
• Able to multitask and work independently
• Exposure to commodity financing is an added advantage

Please contact Brendan Low or email your cv directly in word format to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted.

We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

JOB DESCRIPTION
Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.


JOB REQUIREMENTS
2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

RESPONSIBILITIES

• Review and perform month end closing and consolidation reporting
• Review supporting schedules, including month-end and year-end closing
• Prepare statutory financial statements, management reports and Group reporting
• Prepare annual budget, monitor cash flow and prepare monthly forecast
• Prepare GST returns, assist in Corporate Tax filing for the assigned companies
• Liaise with auditors, tax agents and external service provider
• Manage ad-hoc projects when assigned

REQUIREMENTS

• Minimum Degree holder with Chartered Accountant certification
• Minimum 5 years of relevant working experience and experience in audit/group consolidation is an advantage
• Proficient in English and Mandarin (both spoken and written) to liaise with business partners in Hong Kong
• Candidates with accounting background in listed companies / MNCs / Big 4 are preferred
• Team player who is pro-active, self-motivated and able to work independently in a dynamic environment
• Strong technical accounting background
• Proficient in Microsoft Excel
• Knowledge in internal controls and statutory regulations

Roles and Responsibilities

• Manage existing internal digitalization and/or process improvement projects in the commercial area
• Review current commercial side process and identify pain points for improvement with detailed solution
• Coordinate to set up new projects with related parties
• Mid and long term planning of ONE digital strategy especially for commercial area
• Provide support to management as and when required

Requirements

• Minimum Bachelor Degree in relevant discipline
• Experience in managing a team and international projects with various stakeholders
• Logical thinking with open-minded communication
• Strong analytical and problem solving skills
• Comfortable in working in a fast paced, growth-orientated environment
• Experience in living and working in different countries would be an advantage

We regret that only shortlisted candidates will be notified.

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

- Lead a team of insolvency professionals in the day-to-day administration of insolvency and corporate restructuring engagements

- Liaise with various stakeholders such as creditors and regulatory bodies relevant to the insolvency engagements

- Support the Liquidator in his investigation into the affairs of wound-up companies and the recovery of assets for distribution

About the Role:

The Communications Planning Manager plays a crucial role within the APAC Colgate-Palmolive account, directly supporting the IMC Director in developing and executing innovative, data-driven media strategies that drive business growth across the APAC region. This role requires a highly motivated and detail-oriented individual with a strong understanding of media planning principles, digital expertise, and a passion for uncovering actionable insights.

An ambassador for media and communication excellence within your Client Service Team(s).

Best Things About the Job:

1. This role offers a unique opportunity to work on one of the world’s leading brands in a dynamic, fast-paced environment. If you are a passionate and driven media professional with a desire to make an impact, we encourage you to apply.
2. Working with a high-performance integrated media team to deliver best-in-class value for clients.
3. To be a self-starter and flex your influencing skills to deliver value.
4. Honing business acumen across the full spectrum of media channels/platforms, including digital, by collaborating with our team of specialists.

Key Responsibilities:

• Support in Development of Strategic Communications Planning: Providing comprehensive support in all aspects of strategic communications planning and campaign development. This includes developing presentations, conducting research & analysis, managing day-to-day client communications and project timelines.
• Co-create Campaign: Co-create media plans across various channels, ensuring alignment with Colgate-Palmolive's marketing objectives. Ensure consistent application of division strategies and best practices, shaping local plans that account for hub business requirements and nuances. This includes audience and media planning, media innovation, budget management, and campaign tracking to derive actionable insights.
• Collaboration & Communication: Work closely with the broader APAC Hub team, including offline and online planners and Subject Matter Experts (Audience, Social & Influencer, Programmatic, Search, eCommerce), to ensure seamless campaign execution across markets. Maintain strong communication by providing regular updates on campaign progress and performance.
• Media Expertise: Demonstrate a strong understanding of the media landscape, across paid, owned, earned regardless of online or offline. Stay up-to-date on the latest media trends and technologies to inform media strategies.
• Research & Analysis: Utilize research tools and platforms to gather consumer behaviour insights and media performance data. Translate these insights into actionable recommendations for campaign planning.
• Stakeholder Management: Liaise with client and agency partners (creative, digital, influencer, shopper, and PR agencies) to ensure an integrated and cohesive campaign plan.

What you’ll bring:

• Media Planning Fundamentals: Solid understanding of media planning principles, including laws of growth, media sufficiency, cross-channel planning and audience understanding.
• Analytical Skills: Strong analytical skills with the ability to generate both media and consumer behaviour insights from research tools and platforms. Proficiency in Excel and data visualization tools is essential.
• Communication Skills: Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.
• Collaboration & Teamwork: Ability to work effectively within a team environment and collaborate with various stakeholders.
• Agility & Multi-tasking: Demonstrated ability to manage multiple priorities in a fast-paced, deadline-driven environment, with agility to adapt to evolving business needs.
• Problem-Solving Skills: Strong critical and strategic thinking with the ability to challenge norms and push boundaries to solve problems.
• Proactive & Results-Oriented: A proactive, results-driven attitude with a strong work ethic and commitment to delivering high-quality work.
• Passion for Media & Marketing: A genuine passion for media and marketing, with a desire to stay current on the latest trends and technologies.

Minimum Qualifications:

• 5+ years of hands-on experience in media planning and execution, preferably within an agency environment. Experience with FMCG clients is a plus.
• Experience with media planning tools and software.
• Multi-market Experience is essential.

More about GroupM

GroupM is WPP’s media investment group and the world’s leading media investment company with a mission to shape the next era of media where advertising works better for people. The company is responsible for more than $60 billion in annual media investment, as measured by the independent research bureau COMvergence. Through its global agencies Mindshare, Wavemaker, EssenceMediacom, and T&Pm, and cross-channel performance (GroupM Nexus), data (Choreograph), entertainment (GroupM Motion Entertainment) and investment solutions, GroupM leverages a unique combination of global scale, expertise, and innovation to generate sustained value for clients wherever they do business

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Discover more about GroupM at www.groupm.com

Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

Follow us on Instagram : https://www.instagram.com/groupmapac/

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

Roles & Responsibilities

• Provide foot reflexology, shoulder and hand massage to customers
• Provide foot reflexology, massage services to customers
• To perform all treatments correctly and professionally.
• Prepare treatment rooms to the standard given.
• Make the guest feel welcome.
• Work closely with team to handle day to day operations including rostering, dissemination of company updates in a timely & accurate manner
• Ability to identify issues / shortfall of business and provide suggestions / solutions to improvise
• Top quality customer service, problem solving for both internal & external customers including vendors.
• Anticipate the types of services that clients would most enjoy and benefit from and implement these types of services into their establishments.
• Work closely with the marketing team to assist with promotion & sales campaign tracking
• Explore business collaborations opportunities
• Assist in hiring when needed
• Manage stock inventory with respective team mates

Requirement

• Able to converse in basic English and Mandarin
• Pleasant disposition and must be willing to learn
• Friendly and cheerful personality
• 5 years needed with certificate Passion in reflexology and / or massage
• Fair in customer service
• Positive attitude and able to work under pressure and multi-tasking
• Enthusiastic