Working Day: 5-6-5-6 work weeks (follow roster)

Working Hours: 8am to 5pm

Location: Geylang Bahru

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

POSITION SUMMARY

Manager, Project Management, RM Ops, APEC role will be the Project Lead for the APEC Business Intelligence Platform (PEAK) – a data, analysis and reporting solution for On-property and Above Property Consumer Operations Stakeholders in Asia Pacific Excluding China Region. The role will be responsible for technical and analytical support required in collaboration with external vendors to build the BI Platform, the role will include, but not limited to, Data ETL, Module framework, Dashboard Design & Build, User Testing & Training Material Development. The role will also drive and execute initiatives that help through ongoing enhancements and On/Above Property Execution.

In addition, will collaborate with the Director, Performance Analysis, and Sr. Director, APEC Revenue Management Operations.

CANDIDATE PROFILE

Education & Experience

• Bachelor’s degree from an accredited university in Business Administration, Hotel Management, or a quantitative discipline (finance, computer science, operations research, economics, mathematics, statistics, etc.)
• Min 5-7 years of relevant professional experience demonstrating progressive career growth and a pattern of exceptional performance
• Preferred: Working experience in Revenue Management/Sales/Marketing/Loyalty Programming domains or Travel & Hospitality industry

Skills and Knowledge

• Demonstrates a strong analytical ability, with knowledge of financial analysis, quantitative analysis, statistical tools and economic concepts
• Strength in strategic planning, and data storytelling to help communicate key insights and strategies to Senior leadership in a clear, simple, and succinct manner
• Ability to digest large volumes of complex data/information, translate it into insights and actionable strategies for the discipline - to facilitate executive decision making
• Ability to work both as a team member and a team leader to achieve results in a teamwork environment
• Strong organizational and time management skills and proven ability to handle multi-task assignments
• Strong relationship and project management skills with the ability to independently manage multiple projects (data specifications, deadlines, and project requirements)
• Excellent command of the English language; with interpersonal, written and oral communication skills and the expertise of developing corporate communication for senior leadership

Technical skills and experience:

• Strong data analysis skills, including querying and manipulation of large quantities of data.
• Advanced skills in Microsoft Excel, Power Query, Power BI
• Working with SQL querying on databases (i.e. Snowflake cloud databases)

CORE WORK ACTIVITIES

• Provide support and maintain Regional dashboards, tools and reports used in data analysis and performance management
• Provide monthly analysis and executive communication to key Global & Regional Stakeholders, including but not limited to Topline Performance Updates and Market Share Trends
• Develop analytical approaches to support all key business processes throughout the year
• Develop measurement techniques to evaluate the effectiveness of performance-related initiatives
• Monitor, evaluate and contribute to the enhancement of the effectiveness of the revenue management systems and revenue management efforts
• Special projects, including ad hoc requests for information, analysis and recommendations relative to Revenue Management initiatives

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
• Analysis-The ability to analyze and summarize detailed data and make recommendations. Included is the creation and maintenance of spreadsheets for storing data.
• Deductive Analysis-Interpreting numeric information within the context of business problems, accurately and/or appropriately combining available data for computation or interpretation.
• Inferential Analysis-Using trends and analysis to predict or project beyond presented information, making business-related decisions on the basis of available data, forming recommendations based on interpretation of data.
• Computer Skills-The willingness to learn and ability to use computer systems and software packages to input, access, modify, store, or output information or to execute programs and analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard, mouse, or trackball.
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
• Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
• Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
• Reading Comprehension – Understands written sentences and paragraphs in work related documents.
• Writing - Communicates effectively in writing as appropriate for the needs of the audience.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Job Summary

We are seeking a dedicated Assistant Warehouse Manager to oversee and manage warehouse operations effectively. This role involves ensuring smooth receiving, storage, and distribution processes while upholding safety and operational standards. You will play a key role in optimizing processes, leading teams, and contributing to the efficiency of the company's supply chain.

Location: Pandan area, West region.

Job Responsibilities

• Oversee receiving, warehousing, and distribution operations, ensuring smooth workflow and adherence to standards.
• Implement operational and safety policies, procedures, and security measures to protect staff, inventory, and facilities.
• Ensure the effective and safe use of warehouse equipment while managing equipment maintenance schedules.
• Act as the Company's Safety Officer, ensuring compliance with safety regulations.
• Monitor and maintain accurate documentation of all warehouse activities, including inventory records.
• Motivate, mentor, and discipline staff to foster a productive and engaged workforce.
• Assist with deliveries when necessary and handle ad-hoc duties assigned by management.

Job Requirements

• Experience: 3–5 years in warehouse management or a similar role.
• Education: Degree or higher.
• Language: Proficiency in simple Japanese is preferred due to the nature of the company's operations.
• Strong written and verbal communication skills.
• Solid knowledge of warehouse management procedures, inventory controls, and IT systems.
• Excellent organizational, leadership, multitasking, and problem-solving skills.
• Flexibility to work extended hours when needed.
• Valid driving license and forklift operation skills are an advantage but not mandatory.

Key Highlights

• No prior warehouse environment experience required – familiarity with warehouse processes and related IT systems is sufficient.
• Extensive medical and dental benefits, annual leave, and insurance coverage provided.
• Opportunities for salary adjustments, annual increments, and promotions based on performance.
• Annual Wage Supplement (AWS) and potential variable bonus tied to company profitability and individual performance.
• Company transport provided at Jurong East MRT (two ways)

About the Company

Our client is passionate about delivering authentic Japanese food products to their customers across Singapore's food industry. With expertise across three key sectors:

1. Food Services: Supplying premium Japanese ingredients to restaurants, ensuring optimal inventory and exceptional service.
2. Consumer & Retail: Delivering high-quality Japanese food products to supermarkets and retailers nationwide.
3. E-Commerce: Offering a diverse range of Japanese groceries through major online platforms.

How to Apply:

Interested candidates, please submit your updated resume by using Apply button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

About the role
This is a full-time Sales & Operations Executive or Manager (based on your qualification) role based in the Pioneer West Region. The role is responsible for supporting the company's marine and offshore parts sales and operations, playing a key part in the company's growth plans.

What you'll be doing:

• Manage sales and operations for marine and offshore parts, including order processing, inventory management, and customer service
• Proactively identify new sales opportunities and develop relationships with existing customers to drive revenue growth
• Provide technical support and advice to customers on product selection and applications
• Collaborate with the procurement team to ensure timely delivery of parts to customers
• Maintain accurate records and generate reports on sales, inventory, and customer activities
• Support the wider sales and operations team as needed

What they're looking for:

• Minimum 2-5 years of experience in a similar sales or operations role (based on the position)
• Strong technical knowledge of marine and offshore parts and equipment is preferred
• Excellent customer service and communication skills, both written and verbal
• Proficient in using ERP systems and MS Office suite
• Ability to work independently and as part of a team
• Problem-solving and decision-making skills

About the Employer:
The company is a leading provider of marine and offshore parts and services. With over 20 years of experience in the industry, they have built a reputation for delivering high-quality products and exceptional customer service. Their mission is to help the clients succeed by providing innovative solutions and support.

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Be Who You Are. Love What You Do.

We’re an Aussie brand with our feet on the ground and our heart in our people.

Bringing you a new and improved Cotton On store for Imm.

Benefits

· Competitive base salary

· Local and Global career growth – progress your career across our 5 Brands

· 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo

· Wellness support 24/7 – mental health, relationships, family + more

· Discounts for you and your family

· Returnity - Paid program for new parents heading back to work

The Role

Operations Managers drive achieving positive store results and deliver amazing customer experiences by leading and executing efficient store operations for their store.

· Reporting and working alongside with the Store Manager, embed a culture that builds a team of engaged product and Brand ambassadors within your store

· Identifying operational opportunities and making commercial decisions that improve the customer experience and store results

· Manage store schedules and wages effectively to achieve productivity, wage targets and operational efficiencies

· Help identify the teams development needs and motivators to drive wellness, engagement and performance to build our bench for future succession

· Planning and communicating targets to motivate the team to achieve goals

· Collaborate with the Store Manager & key business partners to lead and deliver visual and loss prevention standards

· Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world

It’s more than a job. It’s about making a positive difference in everything we do.

Working Day: 5-6-5-6 work weeks (follow roster)

Working Hours: 8am to 5pm

Location: Geylang Bahru

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Overall, in-charge of the terminal operations to ensure efficient and safe operations.
• Responsible for the department's resources and budget to meet the company's objectives.
• Display all-aspect service excellence by elevating the organisational behaviour, culture and thinking in service design, planning, execution and follow-up on operational matters.
• Create ideas to develop the annual and long-term business plans, forecast performance and develop business case for new projects and estimate financial and resources required to deliver performance targets.
• Monitor and evaluate operations on site are carried out in accordance with safety, health, environment and loss preventive policies, rules, regulations and according to company’s standards.

Requirements:

• Degree in any relevant engineering discipline.
• At least 5 years of terminal operations experience in Oil & Gas/Chemical Process Plant.
• Strong knowledge in operational process, safety and product knowledge.
• Proven leadership and people management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities :

• Plan and coordinate resources for daily inbound / outbound warehouse operation
• Manage both the warehouse and shipping operation to ensure efficient and timely operation of
  the distribution
• Maintain customer service and safety work environment
• Ensure shelving storage management
• Manage inventory accuracy through monitoring of daily warehouse activities, cycle counts,
  stock takes and audit of same to verify results
• Promote continuous improvement by adopting some Toyota Japanese production system
  concept such as Kaizen, Genchi Genbutsu and etc to develop and implement warehouse
  operation process/workflow to optimize efficiently
• Responsible for control of costs, budget and vendors including negotiate rates
• Monitor and analyze operation KPIs and submit daily/weekly/monthly reports.
• Recruit and train of warehouse and shipping personnel

Requirements :

[MUST]

• At least 3 years supervisory experience
• Willing to do hands on warehouse and shipping operations and customer service oriented
• Strong analytical ability and sensitive to numbers figures and time.
• Strong project and product management skills, including a thorough understanding of how to
  interpret business needs and translate them into operational requirements
• Proficient in MS Office (Excel, Power Point) for data analysis and reporting purposes
• Self-driven, highly motivated and possess initiative

To Apply, please kindly email your updated resume to cv_ray(a)goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities
Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ray Loh Run Ting
EA Personnel Reg. no.: R1550214
EA License no.: 07C5771

Senior Manager/Head of Operations, a pivotal role in our client’s new setup. Reporting directly to the General Manager (GM), you will oversee and integrate operations across our hotel and hospital services, ensuring exceptional guest and patient experiences.

Key Responsibilities

Strategic Coordination

• Lead and execute operational strategies across hotel and hospital functions, aligning with organizational goals.
• Collaborate closely with the GM and executive leaders to ensure seamless integration between hospitality and healthcare services.
• Serve as the primary liaison between hotel and hospital teams, fostering effective communication and synergy.

Operational Excellence

• Oversee daily operations, including guest/patient services, housekeeping, food & beverage, facilities, and healthcare management.
• Monitor performance metrics to uphold the highest standards in hospitality and healthcare operations.
• Ensure compliance with industry regulations, policies, and standards.

Guest and Patient Experience

• Cultivate a culture of excellence in service delivery, catering to the unique needs of guests and patients.
• Develop initiatives to enhance satisfaction and build loyalty.
• Resolve escalated guest and patient concerns promptly and effectively.

Team Leadership and Development

• Lead, mentor, and inspire departmental heads across hotel and healthcare operations.
• Promote collaboration and accountability within the team.
• Implement training programs to enhance operational skills and elevate service delivery.

Financial Management

• Manage budgets for hotel and hospital operations, focusing on cost optimization and revenue growth.
• Prepare and present financial reports to the GM and senior leadership.
• Identify opportunities to improve efficiency without compromising service quality.

Innovation and Compliance

• Introduce innovative solutions to enhance operational efficiency and satisfaction.
• Stay updated on industry trends and regulatory changes in hospitality and healthcare sectors.

Qualifications and Requirements

Education

• Bachelor’s degree in Hospitality Management, Healthcare Administration, Business Administration, or a related field.
• A Master’s degree is an advantage.

Experience

• 5 to 10 years of senior leadership experience with significant exposure to both hotel and healthcare operations.
• Proven track record of managing large teams in high-performance environments.

Skills

• Strategic leadership and operational management expertise.
• Strong communication and interpersonal abilities.
• Financial management skills and regulatory compliance knowledge.

Preferred Candidate Profile

• Demographics: Singaporean or Permanent Resident (PR).
• Cultural Fit: In-depth understanding of Singapore’s hospitality and healthcare sectors.

Responsibilities:

• Supervise a group of carpark and enforcement staff
• Build and maintain client relationships
• Project management
• Manage Vendors and contractors
• Conduct weekly operations audits
• Ensuring compliance with industry regulations and company standards
• Prepare daily and monthly reports
• Any other ad-hoc assignments assigned by the Management.

Requirements:

• Diploma in any related field
• At least 2-3 years of supervisory experience
• Basic knowledge of Microsoft Word and Excel
• Strong leadership qualities
• Proactive and independent
• Dynamic and multi-tasking capabilities
• Must possess own mode of transport (car or motorcycle)

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply

Seeking a driven and fit personnel. The candidate will be reporting to the Manager and supervising all functions of pickup and delivery. Candidates are preferred to have a minimum of 1 year of working experience in the relevant field. All other candidates will also be considered if shown keen interest in logistics work.

Job Responsibilities:

• Oversee and monitor last mile deliveries.
• Serve as the primary point of contact for addressing customer inquiries and concerns.
• Manage the processing of delivery returns from drivers and customers.
• Ensure that key performance indicators are achieved set by supervisor or manager.
• Ensure adherence to safety protocols and standard operating procedures.

Job Requirements:

• Minimum of 1 year(s) of working experience in relevant field, candidate who shown keen interest in logistics work will also be considered.
• Must be physically fit.
• Strong time management skills.
• Meticulous and detail oriented.
• Ability to communicate with all partners via calls and emails.
• Ability to complete multitask within given timeline.
• Class 3 license will be an advantage.
• Singaporeans Only.

Remuneration:

• Basic Salary - $2100 (Probation) to $2300 (Confirmation)
• Performance Incentive: $300 monthly for good attendance & performance! (No lateness or absence)
• Tenure allowance - after 1st/2nd/3rd year anniversary of employment the employee is eligible for $150-$500/monthly tenure allowances
• Mobile Phone Allowance
• Meal Allowance for overtime more than 2 hours on top of normal working hours - $10
• Overtime pay eligible

Other information:

• 12 days annual leave
• 14 days sick leave/60 days hospitalization

Working Hours: 5.5 days/week

• Monday to Friday : 9am to 6pm
• Saturday : 9am to 1pm

Please submit your updated resume through the Apply Now link.

As HR Operations Executive, you will provide specialized administrative support to employees and our clients. Responds to complex inquiries from employees. Administers and executes certain HR programs. Collects and analyzes data to support HR activities.

Provide general support on work pass (new application, renewal, cancellation, etc)

Manage the end-to-end payroll process

Prepare monthly payroll journals, reports, accruals & cost charging to Finance

Manage on tax clearance submission, monthly CPF submission & annual income tax submission

Maintain payroll records and ensure compliance with local labor laws and regulations

Address payroll-related queries and resolve discrepancies in a timely manner

Participate and support HR/Payroll Projects

Handle staff enquiries on payroll matters

Good working knowledge of the Employment Act, CPF & IRAS statutory requirements

Good communication and interpersonal skills

Ability to handle confidential payroll information with discretion

Basic knowledge of Singapore payroll regulations, CPF, and tax filings

Good working attitude and willingness to learn new skill

· Oversee daily operations that include order fulfilment, logistics, customer service, etc.

· Ensure deliveries and collections of products are completed in a timely manner.

· Handle all documentation required for transaction completion, including Delivery Order, Purchase Order, and Invoicing.

· Manage 3rd-party logistics providers and handle all inbound and outbound shipments.

· Manage Inventory and ensure restock of office/operational supplies.

· Handle customer and partner enquiries and resolve issues in a timely manner.

· Attend weekly meeting and report on Operations department progress.

· Complete monthly business completion report to the finance department for data analysis.

· Establish and update Operations Standard Operating Procedures (SOPs).

· Enforce operation cost cutting, such as sourcing for vendors with lower cost, etc.

· Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.

· Liaise with colleagues in other departments on operation matters.

· Lead and guide colleagues in the Operations department.

· Carry out ad-hoc duties when required.nforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation

Roles & Responsibility

1. Operations support

• Conduct competitive and market analysis of the previous sales performance in terms of discount / vouchers / bundles offers applied to improve and optimize the next one
• Continuously assess and optimize operations processes, procedures, tools, and automatization of recurring reports
• Monitor KPIs and set-up guidelines to measure the performance and service level of the floor team
• Prepare weekly team meetings - gathering information from different departments and transferring it to the whole team
• Support the floor team on Flash Sales event execution when necessary

2/ Corporate business development support

- Prepare monthly sales and management reports, evaluate sales trends, and highlight areas of action

- Analyse sales and adapt each analysis to brand needs and particularities -

Participate in post-sale meetings with brands

- Data analysis - compute consumer data to provide insightful trends and understand consumer behaviour and preference

- Assist in drafting of agreement with brands

- Any other ad-hoc tasks assigned by the supervisor

Knowledge, experience and capabilities

• High-energy self-starter with a relentless, entrepreneurial work ethic
• Proactive, able to understand the needs of the brands / customers / team
• Exceptionally organised, with time management and multitasking skills
• Flexible and able to work across departments, quickly switching between tasks
• Excellent communication skills and interpersonal skills
• Hands-on with Excel and Word, ideally with Shopify / Google Analytics

· Experienced in Chinese food industry.

· Experienced in Chinese Spices

. Well Verse in Mandarin to be able to communicate with Chinese speaking chef

· Supervise efficient upkeep of tools through proper usage of equipment and devices.

· Analyze all customer requirements and prepare plans to resolve customer care-related issues and satisfy customers.

· Monitor and ensure optimal cleanliness, and sanitation.

· To manage the day-to-day operations of the section in the food establishment

· To ensure the quality & consistency of food quality

· To track and maintain inventory and stock ordering.

Responsibilities: -

• Daily Checking and Maintenance of Carparks
• Client relationships.
• Car park Operations audit.
• Daily Operations Admin functions.
• Attend to first-level Car park system trouble-shooting calls.
• Car park Enforcement Investigation and Action

Job Requirements: -

• Minimum “O” & “N” Levels/ Equivalent.
• At least 1-2 years of supervisory experience.
• Basic knowledge of Microsoft Word and Excel.
• Good leadership qualities.
• Must possess own mode of transport (motorcycle).

- Develop and maintain project schedules to ensure renovation timelines are met and progress remains on track

- Plan and allocate labor, materials, and equipment to minimize delays and optimize productivity throughout the renovation process

- Establish and maintain strong relationships with suppliers and vendors, negotiating favorable terms for materials and services while ensuring timely deliveries.

- Track project expenses, compare actual costs with projections, and implement cost-control strategies to manage budgets effectively without compromising quality

- Serve as the primary point of contact for clients, providing regular updates on project progress, addressing their concerns, and aligning stakeholders with the renovation process

- Ensure all renovation projects adhere to relevant building codes, safety regulations, and quality standards by conducting regular compliance checks

- Perform site inspections to monitor quality, identify deviations from project specifications, and ensure the work meets established standards

- Identify inefficiencies in operational processes and implement improvements. Troubleshoot challenges that arise during renovations to minimize disruptions and maintain client satisfaction

Hiring Operations Assistant

Job Scope

• Ensuring cleanliness and tidiness of shop.
• Assisting with keeping linens clean and tidy, and replacing them between sessions.
• Sterilizing equipment.
• Carrying and moving heavy furniture and laundry
• Complying with all applicable standards, rules and regulations

Job Description and Requirements

• Able to work on public holidays
• Able to work 6 days a week
• Must be able to carry very heavy loads*
• Must be able to work long hours*
• Must be able to do opening and closing shifts 6 days a week
• Must have positive attitude and willing to do difficult labour
• Well-groomed, professional appearance

Functions and Responsibilities

· Support Operator / Marine Superintendent in maintaining / updating HSSEQ management system

· Arranging and monitoring the progress of vessel vetting inspections from initial request to final close out and approval, including communications to the vessel, oil majors, vessel agents and relevant internal departments

· Attend Marine Department meetings, record minutes and distribute as required.

· Assist with updating, checking and maintaining the OCIMF Vessel Particulars Questionnaires (VPQ), updating internal records, customer and other Marine databases (SIRE, Q88, SIS3, CDI) as appropriate.

· Monitoring information flow from the fleet to the department to ensure all necessary information updates are received.

· Monitoring incoming mail from ships and correct distribution within office

· Monitor and record acknowledgements from the fleet.

· Assist with production of required marine department statistics.

· Assist with the documentation required for Management Reviews.

· To maintain and update all Fleet Notices, Circulars in the DANAOS on monthly basis.

· General administration work as required.

· Filing of Marine related weekly and monthly reports and documentation as received from the vessels/various other parties – moving to electronic filing and DANAOS.

· To ensure compliance with voyage instruction and to guide vessel master in accordance to the governing CP.

· Liaise with purchasers, vessel Superintendent and logistical service providers on planning for loading / unloading / transshipment of stores and spares.

· Monitor and review actual fuel consumption of vessels against budgeted consumption to ensure cost effectiveness.

· Monitoring vessel’s movement and performance and report to related parties.

· In any dispute against counterparty such as cargo damage or shortage, lay-time, underperformance and so on, to communicate for settlement based on charter party

· Clerical work such as filing shipping documents, entering voyage data into business applications.

· Assist with compilation of Insurance Claim documentation.

· Coordination with Master / Charterers regarding unplanned stoppages / repairs. Including follow up for OFF/ON Hire reports and instructions to master’s regarding Vessel side reports (to external parties) (Under guidance from Technical Supt)

· Monitor and support all vessels on operational issues (Loading / discharging / tank cleaning / grade change) (Under guidance from Marine Supt)

· Assist with post fixture activities as required (Cargo documentation (BL’s / LOI’s, Cargo quantity issues, Additional Insurance requirements (AWRP / KnR) (Under guidance from Marine Supt as required)

· Bunker ROB / Requirements of the vessel. Including notification to charterers (if required) and Intake quantity + segregation onboard. (Under guidance from Tech Supt and advise from Master as required)

· Agency appointment (as required) on owners’ behalf.

· To monitor the speed & consumption of all vessels to comply with respective Charter party requirements.

· Collect Customer Feedback.

Job Requirements:

· Diploma holder in related field/discipline

· Self-motivated individual with a minimum 3 years experience in marine industries is a MUST

· Possess initiative and able to multi-task

· Tech Savvy, adaptable to working with ERP

Salary offer will be commensurate to experience

Job Description

About Kuoni Tumlare

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.

Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.

We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.

About the Business

Our Sales Office services take care of all kinds of tour solutions, includes series, mice, event, MyBus excursions,

virtual tour and virtual/hybrid events across our destinations.

About the Role

This role is in charge of making quotations, following up offers, daily operation works and completing assignment and reports to supervisor/operation manager.

• Quotations – Work with sales team closely to make sure quotations to be done correctly and properly
• Follow-up of offers – Work with sales team closely to get feedback of offers and push for real bookings in return
• Daily operation works – Ensure all daily operations to be done properly
• Complete assignment and reports to supervisor/operation manager

Job Requirements

Key Responsibilities

• Quotations
  a. Gather as much group information as possible (including flight details, group purpose and possible competitions)
  b. Review itinerary as well as requested services
  c. Make proper quotation from system by following all the information and requests.
  d. Prepare quote sheets as well as sales sheet
  e. Get selling prices from sales team and then send offer letter to agent
• Follow up offers with calls
  a. Make sure agents get our offers properly
  b. Get feedback of offers and pass related information to sales team for further action
• Daily operation works
  a. New group bookings, including series and ad hoc
  b. Push confirmation of services, including hotels and ground services
  c. Deadline control
  d. Revenue/budget control
  e. Regular update of sign up pax
  d. Communicate with agents, LPICs and HRD people whenever it needs
  f. Cancel groups when required and follow up cancellation fee if any
  g. Materialize groups when approved by agents and make sure all services to be confirmed properly by due time
  h. Change services and follow up confirmation by due time
  i. Finalize groups and send out final document to agents
  j. Check BIS reports and create invoices
  k. Trouble shooting while groups are in the trip
  l. Join weekly operation team meeting for information sharing and case study
• Complete assignment and reports to supervisor/operation manager
• Internal Communication
  a. Clear, open and effective communication with Destination Management Office Operations
  b. Collaboration with Sales teams
  c. Price and condition negotiations with clients and Destination Management Office

To Succeed in the Role, You Should:

• Be a fast learner, self-motivated and passionate about delivering quality customer service to our clients.
• Take ownership of own area of responsibility.
• Be Highly detail orientated, able to keep deadlines and work under pressure.
• Be a Team-player, must have good interpersonal and communication skills.
• Be Flexible and Solution driven, adaptable in uncertain conditions.
• Be Data-driven.
• Be Revenue focused and driven to achieve targets.

We Are Looking for a Person With:

• Working Experience
  more than 5 years working experience of operating group tours for Europe destinations
• Language skills
  English: good for both in writing and speaking
  Mandarin: good for both in speaking and reading

What We Offer:

• Interesting and variable full time office job .
• Fun and supportive international team across countries.
• Different training and self-development activities.
• Career development possibilities.

Operations Assistant (Counter Clerk)

The incumber is responsible for updating container movements and ensuring data accuracy and integrity. Manning the Container Depot Counter area by providing timely and efficient coordination to internal and external parties.

Responsibilities

· Update container movements.

· Perform data entry and maintain proper filling system.

· Collecting cash and issuing receipt.

· Liaise with external parties with issues pertaining to releasing/ pick-up of containers.

· Liaise internally to ensure smooth operations.

· Any adhoc duties assigned by your supervisor.

No working experience are welcome to apply as long as you fulfil the following requirements:

· PC literate

· Familiar with MS Word, MS Excel, etc.

· Demonstrate ability to handle work independently and efficiently with a strong customer service mindset.

· Possess effective organizational and follow-up skills, paying attention to detail.

· Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.

· Willing to perform OT

· Singaporeans only

Others:

• Permanent Role

• 5.5 days’ work week (Alternate Saturday off)

• AWS & Performance Bonus

• Medical & Insurance Benefits

• 2-way transport provided from Boon Lay MRT

Handling administrative matters related to daily operations and business development are some duties expected of an Operations Executive. This individual also has a say in human resources functions such as recruitment, training and compensation. Preparing reports for management to review is part of the job scope.

He/She possesses good team ethics and communication skills, and is able to work with other functional teams across local and regional borders to support smooth operations of trade transactions. He/She is organised, meticulous and works well in a dynamic work environment.

Job Requirements:

• Able to work on rotating shift which includes weekends and/or holidays
• Strong and dynamic team player
• Positive work attitude
• Possess valid Singapore class 3 driving license and/or PDVL, accident free, minimum 2 years driving experience (insurance requirements)
• Excellent communication and interpersonal skills
• Able to manage a team and operations
• At least 1 Year of similar work experience (example in logistics / manufacturing / F&B)

Job Responsibilities:

• Comply with and uphold company’s plans and vision
• Organize workflow and ensure that employees understand their duties or delegated tasks
• New Staff onboarding (briefing on SOPs, employee handbook, training, evaluation)
• Resolve problems and complaints
• Review, analyse and propose on staff welfare, processes
• Prepare and submit performance reports
• Able to handle stress and work efficiently
• Maintain effective communication with team members and the management
• Ensures work environments are adequate and safe
• Incident reports - ensure proper process, filing, follow up
• Collaborate with sales and finance department
• Facilitate the use of technology, electronic tools and devices
• Propose and implement staff evaluation
• Familiarise with best industry practices
• Familiarise with laws and regulations
• Plan continuous work improvement activities and performance improvement strategies
• Provide assistance in ongoing reviewing of records and information to ensure that work processes are followed

Reporting to the Operations Manager, the incumbents will be responsible for the daily warehouse and administration operations. The main duties and responsibilities will be as follows:-

Supervise & lead a team of warehouse operators on receiving, pick & pack and cross-dock activities.

Supervise all movements of cargo in/out of the warehouse.

Liaise with customers via e-mail & telephone for all documentation and administration matters.

Ensure Key Performance Indexes are met for relevant activities of the account/s.

Follow up closely with customers on operations issues, discrepancies and damages.

Oversee all aspects of inventory control efforts and inventory personnel for the warehouse including daily cycle count and housekeeping of inventory.

Supervise and ensure export shipments/local orders, including documentation, are delivered accurately and on time.

Monitor warehouse productivity and drive cost control initiatives.

Identify areas of improvement and establish innovatively or adjust existing work procedures and practices

Responsible for the inspection and routine maintenance of associated machines and equipment.

Responsible for tracing and ensuring consumables are in safety inventories

Ensure general housekeeping & cleanliness.

Any other duties as assigned by the superior from time to time

They are seeking an Operations Associate for a one-year contract in Singapore. This role will support the Head of Brokerage & Trade Management and be responsible for delivering Business As Usual (BAU) activities. The successful candidate will have the opportunity to work with a diverse team in a dynamic environment, leading regional infrastructural projects and supporting various change initiatives.

• World-leading provider of market infrastructure
• One-year contract based in Singapore
• Opportunity to lead regional infrastructural projects

What you'll do:

As an Operations Associate, your role will be pivotal in maintaining the integrity of client operational data and brokerage agreements. You'll take on stewardship responsibilities, ensuring seamless front-to-back operations. Your expertise will be crucial in leading regional infrastructural projects, representing Operations in working groups. You'll also collaborate with IT on delivery of Operations sponsored enhancements and IT technical developments. This role offers you the chance to make significant contributions to process workflow efficiency, automation, and strategic project initiatives.

• Execute Client and Operational Data and front to back brokerage agreement for all clients' stewardship responsibilities on a daily basis.
• Maintain high quality, clean data by adhering to a strict governance and controls framework.
• Provide business brokerage analysis reports for brokerage rate negotiation with customers.
• Liaise closely with the front office and back office to provide accurate rates and product list for all the brokerage agreements.
• Work closely with front and back stakeholders on all matters related to brokerage and client data.
• Support the Team Manager by driving system integration projects as well as cross-training team members on multi-branded processes/services.
• Support cross functional Operations divisions for change implementations on process workflow efficiency and automation or strategic project initiatives.
• Design and implement process excellence within Operations using automation tools to mitigate operational risk and time savings.

What you bring:

The ideal Operations Associate brings a wealth of knowledge in data-oriented processes across multiple sources and systems. You have experience with operational workflows and understand how data is used and maintained through the trade lifecycle. Your background may include knowledge of financial markets and regulation affecting client lifecycle management. Your professional integrity, excellent attention to detail, and strong analytical abilities make you a standout candidate. You're also comfortable working in fast-paced or pressured environments and can handle criticism constructively.

• Intermediate skills in MS Excel, MS Word, and PowerPoint.
• Coding and advanced Macro skills.
• Ability to communicate effectively and efficiently to internal and external stakeholders.
• Demonstrates strong customer focus.
• Open to innovative ideas/experiences and ability to create new ideas, approaches or insights.
• Demonstrates high levels of energy in seeking out and achieving new goals.
• Adapts communication style to suit audience.
• Able to demonstrate honesty, integrity, and professionalism.
• Excellent attention to detail, highly organised with a proactive approach.
• Strong analytical ability and problem-solving skills.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua