• To be responsible and accountable for the day-to-day supervision of all assignments.
• To conduct announced and unannounced visits to all assignments at least once a week
• To monitor and ensure all security personnel are carrying out their duties at a high quality level and are reaching the client’s and the Company’s expectations.
• To motivate all security personnel so as to achieve and fulfil the agreed service level of contractual requirements.
• To be responsible for the deployment of staff to all posts to ensure the site contracts are filled by accurate headcounts and by suitably qualified personnel within expectations.
• To be proactive to liaise with the site Supervisors (if any) for the deployment and settlement of the manpower problems within the assigned cluster.
• To liaise with clients regarding Site Operating Procedure. To ensure all staff is knowledgeable and well trained to perform all duties in accordance with the customer’s / contract’s requirement as well as the Company’s expectation.
• To assist with the scheduling and arranging of training and refreshment excises to all staff in order to maintain legal requirements and quality of service level.
• To deal with internal and external client complaints, incidents and any irregularities. Submit relevant reports and corrective action plans
• To implement agreed formulated corrective action plans.
• Execute disciplinary action in order to ensure staff members do not violate the Company regulations and policies.
• To assist with staff evaluations and appraisals.
• To be proactive to arrange and participate regularly in ad-hoc meetings with clients in order to maintain a good business relationship with the clients. Submit relevant meeting minutes with proactive recommendation (if any) or improvement plan for approval or take appropriate actions.
• To be proactive to plan on the subject of the site manpower and discipline control.

Job Requirements:

• Diploma or Degree from a recognized institution.
• At least 3 years of relevant experience in a similar capacity
• Experience in Security Operations preferred
• Positive mindset and strong initiative in continuous improvement a must
• Good interpersonal skills with good verbal and written communication skills
• Able to work independently
• Class 3 Driving License

Objectives of this role

• Support strategy execution for logistics and warehousing
• Implement financial metrics and associated KPIs for supply-chain network and vendors
• Develop and implement global transportation cost-savings programs for year-over-year savings
• Identify project responsibilities, delegating phases and elements to appropriate personnel
• Maintain awareness of industry and global logistics trends that will benefit company in the marketplace

Responsibilities

• Lead daily control meetings, identifying issues and actions to be taken
• Conduct root-cause analysis of failures and take corrective actions
• Provide oversight for budgetary, scheduling, and project database, and report regularly to senior managers about progress, plans, and problems that could affect costs or schedules
• Consult with various internal business units and vendors to identify opportunities for improvements of the supply-chain network
• Manage compliance, quality control, and quality assurance standards and specifications

Required skills and qualifications

• Three or more years of experience in logistics for wholesale distribution or retail supply chain
• Four or more years of experience in project management or a leadership position
• Strong systems skills, including proficiency with integrated software applications
• Excellent verbal and written communication skills

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in business administration, with focus on supply-chain management
• Knowledge of end-to-end logistics operations (including maritime, over-the-road, rail, customs, and warehousing)
• Entrepreneurial mindset

RESPONSIBILITIES

• Provide comprehensive range of technical after-sales service support, installation, commissioning and repair plus preventive maintenance plans for laboratory/ hospital infrastructures or research/ analytical equipment in the medical imaging industry;
• Provide technical consultation to customers with a focus on the refrigeration system;
• Respond to customers’ requests by troubleshooting problems and taking corrective actions within targeted timeline;
• Prepare service reports.

REQUIREMENTS

• ITE/Higher NITEC/Diploma/Degree in Electronics, Electrical, Mechanical Engineering or equivalent
• Minimum 3 years of relevant technical work experience in service/ maintenance;
• Ideally process experience in similar industry (scientific/biopharmaceutical);
• Understanding of refrigeration system as focus;
• Excellent communication and interpersonal skills;
• Able to work independently and a team player;
• Self-motivated, results-oriented individual with good business acumen;
• Valid Class 3 driving license and personal vehicle will be an added advantage

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Excellent technical exposure in the scientific/biopharmaceutical industry
• Fixed Monthly Transport Allowance

Responsible for operational requirements to ensure professional, efficient delivery of the company's services.

- managing sales cycle (proposal, negotiation, booking).

- working closely with the Technical/Services/Training team to ensure fulfilment of projects in a timely manner whilst ensuring budgets are met.

- manage non-technical services aspects to ensure professional, efficient delivery of services.

- ensure training teams are operating effectively.

- support marketing team initiatives including market research, promotion & cross-selling of company's products & services.

- define and lead local team to delivery according to business plan & budget.

- participate in internal and external ISO audits.

- shall be required to perform other related duties as requested to met the ongoing needs of the organisation.

• Works closely with the management on strategic business planning and operations.
• Manage respective outlets and its operational and manpower planning (Work schedule, headcount, cost etc) to ensure Outlet Operation runs smoothly.
• Manage cost controlling of ingredients, food purchasing activity of ingredients and equipment maintenance for the store. Ensure adequate stocks and supplies for daily sales.
• Guide and train new staff (full-time, part-time, interns etc) Train and develop Trainee Manager / Outlet Manager candidate.
• Educate and train staff to use various selling techniques to suggest additional purchases and upsell to customers.
• Monitor and be responsible for sales performance of respective outlets and drive sales to hit the target set by management.
• Interview part/full timers when necessary.
• New Outlets setup.
• Check scheduling of manpower in the stores is in accordance to requirements stipulated by management,
• Work with management on the manpower deployment and hiring needs of the stores, interviewing etc
• Oversee the store managers on the management of the stores, ensuring that all SOPs are followed accordingly.
• Work with the store managers on cash management and other store operations matters like platform deliveries, ensuring that all equipment is kept in operational ready conditions, adequate stocks for sales, pest controls check, adhere to strict food hygiene and regulatory standards by SFA and other regulatory bodies.
• Oversee the training of new hires in accordance to training manuals
• Ensure that all menus are updated in store and in all the delivery platforms if there are any changes.
• Follow up with the replacement of all store equipment when needed, including POS system, mobile ordering system and self-ordering kiosk.
• Work with Business Development and Marketing on the introduction of new/seasonal products and sales promotion etc
• Work with Accounts department to ensure all sales takings and cash kept in stores are accounted for.
• Any other duties as assigned by the management.

We are assisting our client, an established healthcare organization, in searching for an experienced Hospital Operations Manager to join their team. The manager will collaborate with multidisciplinary teams to drive operational excellence, manage vendor relationships, and oversee budgeting and financial management.

Responsibilities

• Oversee all aspects of linen and laundry services, ensuring timely processing, distribution, and cleanliness of linens.
• Implement best practices for inventory management and track linen usage to optimize costs.
• Collaborate with the food services team to develop and implement menus that meet dietary requirements and enhance patient satisfaction.
• Monitor food safety and quality standards in compliance with health regulations.
• Manage bed occupancy and availability, coordinating with nursing and admissions staff to streamline patient flow.
• Implement strategies to reduce bed wait times and optimize bed turnover.
• Supervise the claims processing team to ensure accurate and timely submissions to the agency
• Work with relevant departments to resolve issues and improve work process efficiency.
• Analyse claims data to identify trends and areas for improvement.
• Conduct regular inspections and audits to ensure compliance with healthcare regulations and standards.
• Prepare for and facilitate external accreditation and inspection processes.
• Lead cross-functional projects aimed at improving operational efficiency, patient care, and service delivery.
• Develop project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.
• Ensure all operational practices comply with the Personal Data Protection Act, protecting patient information and privacy.
• Conduct regular audits for staff on data protection policies and best practices.
• Provide essential secretariat support for management meetings, ensuring effective communication, documentation, and follow-up on operational initiatives.
• Involve collaborating closely with leadership and various departments to facilitate discussions that drive strategic decisions and enhance overall hospital performance.
• Foster a culture of collaboration among clinical and administrative teams to enhance patient care and service delivery.
• Participate in interdisciplinary meetings to address operational challenges and develop solutions.
• Oversee the procurement process for services related to Linen, Food Services, and other operational needs.
• Develop and maintain relationships with vendors and service providers, ensuring quality and cost-effectiveness.
• Evaluate and negotiate contracts and service agreements to ensure quality service delivery and cost-effectiveness securing optimal terms for the hospital.
• Recruit, train, and develop staff, promoting a positive work environment and encouraging professional growth.
• Conduct performance evaluations and provide coaching to enhance team performance.
• Develop and manage operational budgets, ensuring alignment with organizational financial goals.
• Monitor expenditures and implement cost-control measures to maintain financial stability.
• Leverage data analytics to inform and guide operational decisions within the healthcare facility.
• Work closely with clinical and administrative teams to ensure smooth operations and high patient satisfaction.
• Address feedback and concerns from staff and patients to improve service delivery.
• Assume other responsibilities relevant to the position as delegated from time to time, including work relating to the expansion of services and development of new services or new projects.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 5 years of experience in healthcare operations management, with a focus on services such as linen and laundry, food services, or patient management.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Proficient in project management and financial analysis.
• Knowledge of PDPA and healthcare regulations.
• Carry out other responsibilities and duties as assigned from time to time.

United Medicare Centre (UMC) is a leading private nursing home providing trusted care and quality life since 2003.

We are looking for a candidate to support the company mission by providing leadership for daily operations and high standard of services to our residents and their families.

Responsibilities:

• Provide leadership day-to-day operations of non-clinical activities in the company portfolio of Nursing homes including Front desk admin/clinical logistic management eg store, procurement, transport.
• Ensure compliance with all health, safety, and regulatory requirements.
• Collaborate with clinical and operation heads to ensure optimal operations within the nursing homes.
• Analyse department performance and implement improvements as needed to achieve operation and financial targets

Qualifications and requirements

• Degree or Diploma in hospitality management, Business Administration, or a related field.
• Minimum of 5 years of experience in hotel or hospitality operations management
• Excellent communication and interpersonal skills.
• Commitment to delivering high-quality service to partners and customers

Be part of the building operations team to ensure effective maintenance and management of the property

Job Description/Responsibilities:

• To optimise operations of the asset’s equipment and systems
• To identify, initiate and execute special projects to improve and enhance the asset’s operations
• To attend to tenancy matters such as tenants' requests, feedback and conduct inspection for the handing of and taking over of tenanted premises
• To negotiate and manage effective building maintenance service contracts
• To plan and budget for the development’s operations and ensure that building works are carried out accordingly
• To ensure timely renewal and replacement of term contracts, building and regulatory licenses
• To lead and supervise the Operations team which may include Senior/ Building Executives, and Senior/ Technicians
• To liaise with Government bodies/ Consultants/ Architects/ Contractors on building matters
• Identify, develop and review staff’s training needs, skills and develop staff’s potential for the M&E and Housekeeping Department
• Supervise and uphold company’s policies and procedures to ensure compliance, safety, security and welfare of staff
• To ensure timely submission of Management reports, budget and ad hoc reports as and when assigned
• Any other tasks as assigned by immediate supervisor/management

Key Qualifications

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree in Property Development/Real Estate Management or equivalent
• At least 5 year(s) of working experience in the related field is required for this position
• Preferably Managers specializing in Property/Real Estate or equivalent
• Certified as Environmental Control Officers for Specified Premise

• Exceed sales targets by building a client base, analyzing data, managing promotions, staying updated on trends, and building relationships with local and VIP clients
• Resolve issues, provide service, maintain merchandising, and ensure store upkeep and repairs
• Manage store operations efficiently, minimizing costs for staff, shipping, and outsourced work
• Lead and motivate staff, resolve performance issues with HR, and oversee recruitment, training, and appraisals.
• Manage rosters and absences, ensuring adequate coverage without depending on agency staff.

Requirements:

• GCE 'O' Level and above
• At least 5 years of sales leadership experience in the luxury industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

Unlock Your Future as a Regional Operations Manager in the Heart of Southeast Asia!

Are you ready for a career move that combines professional growth, autonomy, and a vibrant work environment? Look no further! We're seeking dynamic individuals to join our team as a Regional Operations Manager in the stunning locales of Singapore and Malaysia.

Why Choose Us?

1. Job Autonomy and Ownership: Embrace the power to shape your own destiny! As a Regional Operations Manager, you'll be a self-starter, empowered to set goals, priorities, and execute plans from start to finish.
2. Central Location Delight: Immerse yourself in a visually-inspiring showroom nestled in one of the most iconic shopping malls in Singapore and Malaysia. Surround yourself with beautiful products and craftsmanship that will elevate your work experience.
3. Fun and Collaborative Colleagues: Join a close-knit team that values teamwork and empowerment. Experience a workplace where collaboration and camaraderie are the keys to providing impeccable customer service.

Responsibilities That Empower You:

• Ensure the smooth daily operations of our stores, aligning with our company's vision and mission.
• Expand BoConcept’s brand awareness and sales channels in both B2B and B2B2C segments.
• Design and execute growth strategies for the next 1-10 years, evaluating financial performance regularly.
• Devise plans for team execution, set policies, and maintain yearly budgets and expenses.
• Optimize employee productivity and professional development, including leadership hires at the front of the house.
• Collaborate with cross-functional teams to outperform in merchandise performance, visual display, sales, and pipeline management.
• Lead discussions with the finance team to ensure business profitability and effective cash flow management.

What We're Looking For:

• Proven track record of achieving targets and success in strategic planning.
• Knowledgeable in various business processes (finance, HR, procurement, operations, etc.).
• 3-5 years of retail experience with a strong background in planning and budgeting.
• Outstanding organizational and leadership skills.
• Engaging, positive, and motivating communication style.
• Problem-solving aptitude and customer-focused mindset.
• Minimum 2 years of team management experience.
• Bachelor’s degree in Business Management or related field.

Why Wait? Seize Your Opportunity Now!

Join us in Southeast Asia and be part of a team that values innovation, collaboration, and personal growth. Embark on a journey where your contributions make a significant impact on our success.

Ready for this exciting chapter? Apply now and make your mark in the heart of Southeast Asia's thriving business landscape!

#CareerAdventure #RegionalManager #JoinOurTeam

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirement

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

• Plan and execute events for internal and external purposes
• Keep event plans under budget and on schedule
• Reach out to potential sponsors and collaborators
• Advertise events through multiple channels
• Maintain accurate records of all expenditures
• Ensure events are carried out successfully
• Strong organizational and management skills
• Self-starter’s attitude
• Comfort working in a fast-paced environment
• Ability to plan and execute projects with many moving parts
• Exceptional leadership and communication skills
• Experience creating and adhering to a budget

Job Description

• Industry/ Organization Type: Food Manufacturing / Dessert & Pastries
• Position Title: Operations Manager
• Working Location: Islandwide
• Working Hours: 5 days, Mon – Fri (8:30 am – 5:30 pm)
• Salary: Basic up to $5,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Plan, organize, and oversee the operations of the establishment.
• Support behind-the-scenes activities and other operational functions such as customer service, shift scheduling, cashiering, closing tills, ordering inventory, and handling office paperwork.
• Manage inventory, resource requisitions, and purchases.
• Oversee staff recruitment and training.
• Implement strategies to improve staff morale and motivation.
• Ensure food standards and quality control are maintained.
• Analyze the establishment’s performance and review operational processes to find opportunities for innovation, technology application, and work process improvement.
• Develop and implement strategies to achieve sales targets based on customer profiles.
• Submit proposals to management for improvements to the establishment, such as process improvements, repairs, and renovations.

APPLY NOW!!!

• Bachelor's Degree in Business Administration, or a related field.
• At least 3 years of experience in management position in the F&B or retail chain industry.
• Adaptive to fast-paced environment, resilient to changes and willing to accept new challenges.
• Proficient in Microsoft Word / Excel / PowerPoint.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67444 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Meta is seeking a Benefits Operations Specialist to assist in supporting the company’s various benefits programs Internationally. The person in this role will make an impact supporting the implementation of program and systems changes and manage the day-to-day operations and vendor management for benefit programs.

This role is based in Singapore and will lead projects, process improvement, metrics, and ensure a high touch employee experience. The person in this role will partner closely with the Benefits, Legal, People Tools, Payroll, and HRBP teams.

This is a full time role based in our Singapore office.

Responsibilities

• Review programs for opportunities to automate, increase efficiencies and outsource. Benefits Manager to operationalize new global and regional programs
• Represent the Benefits team as a subject matter expert in a specific area. Drive benefits process improvement activities, including process design, documentation, and training
• Using data, identify opportunities to improve existing and build scalable processes, leveraging technology where possible.
• Make informed decisions/ recommendations using data to support these decisions.
• Run ad hoc reports on benefits utilization and establish metrics. Ensure performance against metrics is tracked, measured, and shared.
• Manage the ongoing vendor management and administration of various benefit programs, including program analysis and recommendations
• Partner with the Benefits Manager to operationalize new global and regional programs
• Design and implement effective communication and education strategies regarding benefits programs

Minimum Qualifications

• 5+ years’ experience in benefits and/or HR operation in a fast paced organization
• Experience in implementation of different benefit programs across International (APAC, EMEA & LATAM)
• Must demonstrate strong analytical and problem solving skills
• Must have ability to effectively use data to drive recommendations
• Ability to interact with all levels of a professional organization
• A self starter with ability to work independently with minimum supervision and lead multiple projects simultaneously involving various groups / locations / vendors
• Strong project management skills including task initiation, prioritization, completion
• Excellent oral and written communication skills
• Experience in Medical & Health Insurance (including mental health) programs and operations processes.
• Familiar with Lean Methodologies

Preferred Qualifications

• Employee Benefits with knowledge on Operational Efficiency

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

A. VESSEL CHARTERING

· Manage and oversee all regional vessel fixtures for trade support.

· Ensure vessels fixtures are concluded with the most competitive market levels.

· Explore freight optimization options with all in house and third-party trades.

· Ensure all vessel fixtures are backed with the relevant CPA clauses protecting charterers.

· Ensure traders are fully kept abreast of all market fixtures and going fixture rates to help plan intended trades.

· Build and maintain close relationship and ties with ship brokers, technical owners, commercial owners, disponent owners and head owners.

B. CONTRACT MANAGEMENT

· Oversee Preparation of Contracts and contract counters with regards to agreed trade recaps and trade incoterms.

· Ensuring full alignment of Contract clauses as per agreed deal sheet and operative GTCs in company’s favour to minimize risk and costs (Demurrage, Laytime, Laycan, Legal etc).

C. TRADE FINANCE SUPPORT

· Work closely with Trade Finance team to fully understand the requirements of ops related documents to be produced under corresponding Import/Export Letter of Credit (L/C) formats for confirmation with counterparties for timely issuance of workable L/Cs prior to cargo delivery.

D. TRADE OPERATIONS EXECUTION

· Overseeing the handling of cargo operations efficiently from load to discharge ports.

· Managing and ensuring contractual quantity, quality and delivery date range are strictly adhered to.

· Liaise with counterparties (Trading/Shipbrokers/Owners/Terminal/Agents/Surveyors) to manage vessel nominations/acceptances, voyage/discharge orders, stowage planning, loading/ discharging berth schedules and operations, surveyor appointments, documentary and discharging instructions including discharging Letter of Indemnity (LOI), Heating requests etc)

· Managing In-Tank Transfer operations, Inter-Tank Transfer purchase and sale with counterparties and terminals.

· Working closely with Trader, surveyors and terminals in planning and managing inter tank transfer nominations from counterparties.

· Good knowledge and experience in handling cargo loss control issues, on ship and in tank.

· Ensuring all ops related invoices such as freight, inspection costs, agency and port costs etc are verified and processed for payments in a timely manner.

· Managing and giving a comprehensive weekly and monthly in-tank quantities and movement report.

· Providing operational support to traders in ensuring all contractual obligations are complied with.

E. DEMURRAGE AND POST FIXTURE CLAIMS MANAGEMENT

· Oversee the handling of all demurrage and ancillary ops related claims and recoveries, verify demurrage calculations, negotiating claims with Vessel Owners and trade counterparties to finalize claim amount for settlement.

· Close monitoring of incoming and outgoing payments for claims. Follow up and escalate where necessary

· Maintain a comprehensive historical and on-going claims record/register for reporting to HOD and management on a monthly basis

F. POST SHIPMENT CONSOLIDATION

· Post Shipment Consolidation: Manage/Update Shipment Excel Report (Load Details, Load and discharge window, incoterm, inspectors, load and discharge ports, load and discharge figures, Price and Costs).

· Managing and giving daily operations report to Line Manager and management.

G. RELATIONSHIP MANAGEMENT AND SOFT SKILLS

· Build and maintain effective relationship, communication and good rapport with colleagues, internal stakeholders, counterparties and external parties for efficient flow of all operations in achieving trade targets

· Good knowledge of Chinese market, counterparties, in-land operational trade flows, local stake holder management which includes agents, inspectors, port authorities, terminals, refineries etc

· Good command and usage of English language and basic Mandarin.

· Must possess a good team playing, listening, negotiation, time management, leadership and problem solving skills.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

The People Ops Manager is a key member of the People Operations team in helping support a SHIELD to be a great place to work for our employees globally. We're looking for a passionate and motivated individual, that is able to execute functions independently and yet work collaboratively to support our People Ops projects in a fast pace environment.

Responsibilities

• Plan and coordinate SHIELD's workforce to best use our employees’ talents
• Link SHIELD’s management with our employees
• Plan and oversee employee benefit programs
• Serve as a consultant with other team leads advising them on human resources issues
• Work alongside internal teams to drive the end-to-end recruitment processes
• Handle staffing issues, such as mediating disputes and directing disciplinary procedures

• Bachelor's Degree in Business or related fields
• Minimum 5 years of relevant experience
• Ability to work independently and as a team player in a fast-paced environment
• Problem solver with strong initiative and meticulousness
• Have a strong affinity for critical thinking, hands-on execution, and result orientation
• Demonstrated capabilities with people and project management
• Versatile and has strong perseverance mindset
• Excellent verbal and written communication skills

Job Duties and Job Requirements:

• Create and maintain overall airport operations processes to optimize resources and rostering activities across all units.
• Communicate organizational goals to build a performance-driven team.
• Collaborate with senior airport operators and GHA leadership to ensure seamless operations.
• End-to-end accountability for monitoring and executing all operational activities at the airport.
• Implement corporate safety, security, and policies to ensure compliance with all regulatory and quality requirements.
• Drive service excellence at all airport touchpoints to ensure customer satisfaction.
• Identify and mitigate safety and security risks for both customers and employees.
• Ensure operational excellence, with a particular focus on safety management, on-time performance, baggage handling, and future experiences.
• Coordinate with the Lounge Management team to deliver a superior customer-centric airport lounge experience.
• Monitor and track operations parameters across all units at the airport and take necessary action when required.
• Collaborate with IROPS (Irregular Operations) Lead to develop organizational, supplier, and individual capabilities for effective handling of disruptions.
• Plan and manage exercises, reviews, and updates to all contingency plans and manual backup procedures.
• Lead, develop, motivate, and encourage the team to achieve success and understand department goals, while identifying learning opportunities.
• Drive down controllable costs and manage rostering for operational shifts.
• Plan and manage the station budget and airport costs with key stakeholders.
• Supervise terminal activities to ensure the safety of passengers, pilots, and staff.
• Oversee airport staff and departments to ensure smooth airport operations.
• Recommend, develop, and implement operational process documents for airport activities.
• Regularly inspect airport facilities and determine long-term development needs for the airport.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirement

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

Position Summary:

The Operations Manager will oversee and coordinate the day-to-day activities of our Soft Service Team. This role involves planning and scheduling manpower, ensuring excellent service delivery, and managing client relationships.

We are seeking an experienced Operations Manager specifically for Environmental Services. This role is crucial in ensuring the efficient daily operations of cleaning services while adhering to contract requirements and maintaining high standards of quality and safety. The Operations Manager will oversee manpower scheduling, staff performance, client relationships, and compliance with regulatory standards.

Key Responsibilities:

· Develop and implement manpower schedules to optimize daily cleaning operations and meet contract specifications and customer expectations.

· Monitor and assess manpower operations, recruit staff as needed, and ensure staff performance aligns with productivity and service quality standards.

· Review and develop manpower strategies to optimize team performance and operational efficiency.

· Manage and review daily staff attendance, performance evaluations, and ensure adherence to quality standards.

· Regularly monitor and control manpower costs to ensure alignment with the budget.

· Build and maintain strong client relationships to address their concerns and understand their cleaning requirements.

· Ensure the Soft Service Team adheres to cleaning schedules, checklists, and quality standards.

· Collaborate with the Soft Service Team and clients to review and improve operational plans.

· Manage inventory levels for cleaning equipment, tools, and supplies, and collaborate with procurement for timely replenishment.

· Develop, implement, and review Standard Operating Procedures (SOPs) to ensure compliance and operational efficiency.

· Ensure compliance with workplace safety, health regulations, and proper use of cleaning chemicals and PPE.

· Assess staff training needs, develop and implement training plans to enhance skills and performance.

· Coordinate with suppliers and vendors to procure cleaning materials and equipment at competitive prices.

· Oversee health and safety compliance for cleaning operations, including staff adherence to safety protocols.

· Act as the primary point of contact for clients, promptly addressing any concerns or special requests.

· Supervise, train, and motivate the cleaning team to ensure high performance and adherence to health and safety standards.

· Conduct performance evaluations, provide feedback, and implement performance improvement programs.

· Prepare and manage the cleaning operations budget, ensuring cost control without compromising service quality.

Qualifications:

• Possess at least a Diploma or Degree in Facilities Management, or a related field.
• At least 3 years of experience in operations management within the environmental services sector and handling multiple job sites.
• Strong organizational and planning skills with the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills to effectively manage client relationships and collaborate with team members.
• Proficiency in handling operational issues and implementing effective solutions.
• Experience in performance management and staff supervision.
• Ability to prepare detailed reports and analyse service performance.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team