Working location : Singapore

Role : Manager

Pass to apply : S Pass

Minimum 2 years of working experience in the restaurant as a manager/manager assistant. Being able to handle customer requirements, solving problems, manage staffs.

Age : less than 35 years old

Language : Vietnamese, English or Chinese

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Overview:

As the Head of Operations, you will be responsible for overseeing the day-to-day operations of all Kebabs Faktory outlets in Singapore. This role requires a strategic leader with a strong operational background in multi-outlet fast food industry, a passion for excellence, and a commitment to ensuring the highest standards of customer service.

Responsibilities:

Operational Leadership:

• Oversee and streamline operational processes across all eight outlets to ensure quality, efficiency and consistency.
• Develop and implement strategies to enhance overall operational performance and customer satisfaction.

Team Management:

• Lead and inspire a diverse team of outlet supervisors, kitchen staff, and frontline employees.
• Foster a positive and collaborative work environment that encourages teamwork, accountability, and continuous improvement.

Quality Control:

• Ensure the consistent quality of food, service, and cleanliness in all outlets.
• Implement and enforce standardized operating procedures to maintain brand integrity.
• Maintain a 4.5 min customer reviews across all leading digital platforms like Google, Social sites and Delivery aggregators like Grab, Deliveroo & Quandoo.

Financial Management:

• Collaborate with the finance team to develop and manage budgets, control costs, and optimize profitability.
• Monitor key financial metrics and implement strategies for cost reduction and revenue enhancement.

Supply Chain Management:

• Oversee inventory management and supply chain logistics to minimize wastage and maintain optimal stock levels.

Compliance and Standards:

• Ensure compliance with all relevant health, safety, and hygiene regulations.
• Uphold brand standards and work towards achieving and maintaining industry certifications.

Customer Experience:

• Lead by example. Make customer experience the key driver and differentiator.
• Continuously assess and enhance the customer experience through feedback analysis and strategic initiatives.
• Implement measures to improve customer satisfaction and loyalty.

Qualifications:

Positive Attitude | Proven experience in a senior operational role within the Quick Service Restaurant (QSR) industry | Strong leadership and team management skills | Excellent problem-solving and decision-making abilities | Knowledge of food safety and regulatory compliance | think outside the box | challenges the status quo

Preferred Qualifications:

MBA or relevant advanced degree. Experience in the expansion and scaling of restaurant operations. Familiarity with technology solutions for restaurant management.Passion for the food and beverage industry and staying updated on industry trends.

How to Apply:

Interested candidates should submit a resume, cover letter, and any relevant certifications to [Email Address]. Please include "Head of Operations Application - Kebabs Faktory" in the subject line. Applications will be accepted until [Closing Date].

We are an equal opportunity employer and encourage candidates from diverse backgrounds to apply. Only candidates selected for an interview will be contacted.

Benefits and Growth:

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• Intra-departmental mentor and buddy program for in-house networking
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package

Assistant restaurant managers oversee and support the operations at dining establishments to ensure profitability and an enjoyable dining experience. These professionals work in conjunction with restaurant manager.

Key Responsibilities

• Operational Management:

• Assist the Restaurant Manager in overseeing daily operations to ensure efficiency and compliance with company standards.

• Monitor staff schedules and coordinate shifts to maintain optimal staffing levels.

• Ensure the restaurant complies with health, safety, and hygiene regulations.

• Customer Service:

• Maintain high standards of customer service and address customer complaints promptly and professionally.

• Collaborate with the team to enhance the overall guest experience.

• Team Leadership:

• Supervise, train, and mentor team members to ensure consistent performance and professional growth.

• Foster a positive and motivating work environment.

• Financial Management:

• Support budget management, including cost control for labor, inventory, and other operational expenses.

• Assist in analyzing sales and profit margins and implementing strategies to meet financial goals.

• Inventory and Supply Chain:

• Oversee inventory management, including ordering supplies and maintaining stock levels.

• Conduct regular inventory checks to minimize waste and reduce costs.

• Promotions and Marketing:

• Collaborate with the marketing team to implement promotional campaigns.

• Ensure all promotional materials and special offers are correctly executed and communicated to customers.

• Administrative Duties:

• Assist in maintaining accurate records, including employee attendance, payroll data, and operational reports.

• Ensure adherence to company policies and procedures.

Are you a Senior Data Analyst with a proven track record of delivering clear business impact through data? We’ve been looking for you!

The data team at Kape is building a world-class, data-driven culture to empower our employees with timely, accurate information to drive their decision making.

In this role you will make a huge impact, influencing business decisions relating to millions of customers every day. You’ll work with great people on projects across the company, supporting top-performing departments including software development, engineering, product, marketing, content, and people management.

What you’ll be doing

As a Senior Operations Data Analyst, you will:

• Act as a strategic partner in Product Operations to grow the extent of data-driven planning and decision making. Product Operations watches over our service platforms and infrastructure, ensuring our services are working reliably and seamlessly for our customers.
• Lead complex projects to turn data into insights, predictions, and actionable recommendations, delivering clear business value to our cross functional teams in their business challenges.
• Deliver impactful insights and recommendations using compelling visualizations in user-friendly dashboards.
• Collaborate with Data Engineers and Analytics Engineers to define requirements and standards for data pipelines and transformations, aligning with broader requirements.
• Drive quality and consistency, setting solid standards for the team

Who we’re looking for

If this sounds like you, please get in touch!

• Are passionate about data and using it to influence business decisions.
• Have 4+ years of experience in a Data Analyst / Business Intelligence Analyst role.
• Adept at integrating with the business to truly understand their business challenges, defining how data can help and integrating it at the earliest opportunity to increase data driven decision making.
• Have a track record of delivering clear business value from data through fit for purpose and actionable insights.
• Are an excellent communicator and use storytelling to bring insights to life and make connections on the business level.
• Have outstanding analytical skills - from unearthing valuable insights through querying data to creating compelling visualisations for ease of understanding.
• Proficient with querying languages such as SQL, and visualization tools such as Tableau/Power BI
• Are organized and able to lead complex projects with multiple user stories and dependencies.
• Seek a fast-paced environment where you will make an instant impact.
• Want to work alongside other intelligent and passionate people.

Nice to have, but not required

• Data science experience (e.g. experimentation, predictive analytics, machine learning).
• Training / mentoring experience relating to data: Can be with team members or across business units and their data use.
• You are comfortable talking technology and communicating with developers on technical topics.
• Understanding of operational metrics such as connection statistics, server telemetry, bandwidth utilization, and more
• Experience with Operations Monitoring tools such as Grafana, InfluxDB

Assistant restaurant managers oversee and support the operations at dining establishments to ensure profitability and an enjoyable dining experience. These professionals work in conjunction with restaurant managers.

* Opening and closing of the restaurant.

* Recruiting, induction and menoring new staff members.

* Scheduling shifts and assigning tables to waitstaff.

* Resolving customer's questions and grievances in a professional manner.

* Conducting payroll activities in an accurate and timely manner.

* Ensuring that the restaurant adheres to pertinent health and safety regulations.

* Purchasing new ingredients, kitchen utensils and equipments as stock is damaged or depleted.

* Sourcing better deals on all resources and equipments that warrant replacing or replenishing.

* Recording income, expenses and ensuring cash registers are balanced.

Job Description:

1. Grow the business through proactive acquisition and retention of HNW/ UHNW clients;

2. Build and develop a deep understanding of clients’ investment needs;

3. Provide sound financial advice to clients working in partnership with different internal teams;

4. Be a strong advisor to the clients in their wealth planning and work to continually strengthen the client relationships

5. Ensure compliance to the bank's and regulatory requirements.

Requirements:

1. Bachelor’s Degree in Finance, Business or related discipline.

2. Minimum of 5 years’ banking experience in private bank or wealth management sector.

3. Carry out analysis to identify opportunities for expanding customer base and improving sales.

4. Have mutual understanding of client centricity.

5. Proven good track record in IWM business.

6. Sound knowledge of private banking products, wealth Inheritance, tax & legal consultation, global real estate etc.

7. Good understanding of compliance and regulatory requirements

8. Excellent interpersonal and communication skills with strong client centricity

9. Team player with the ability to collaborate widely with various internal stakeholders to drive client acquisition and retention

Job Responsibilities:

· Plans, organizes and sets up site and sequential job planning for smooth execution of projects to achieve cost, quality, timelines and customer satisfaction objectives;

· Attends project kick off meetings; project team meetings, and updates on progress;

· Coordinate with sub-contractors, consultants, client's representatives and relevant authorities;

· Prepare and provide project-related correspondence including progress reports and work program

· Manages all site staff and subcontractors’ schedule, work progress and provide solutions to issues at site.

Job Requirements:

· Min Diploma in Building, Structural, Mechanical Engineering or its equivalent

· Min 5 years of relevant working experience in construction or equivalent

· Highly self-motivated, positive working attitude with high level of professionalism and integrity.

· Team player with good interpersonal skills

Responsibilities:

• Represent the hotel professionally by upholding proper grooming standards, conduct and ability to present the hotel product and services effectively.
• Day-to-day sales activities include telemarketing, sales calls, hotel visits, entertainment, virtual presentations etc.
• Generate new sales leads/ prospects and establish new accounts to grow client base
• Foster and maintain relationships with existing clients through sales calls and regular site inspection to maintain loyalty. Manage leads and enquiries and provide suitable solutions promptly
• Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable
• Provide timely updates to superior and team on activities and market information. Review account portfolio regularly and present to management to provide analysis of each account and forward action plans
• Compliance with statutory regulations and internal guidelines/ SOPs
• Follow up with clients whose payments are outstanding and overdue

Skills and Experience Requirements:

• Min five years of experience as sales manager
• Three to five years of sales experience
• Proven track record of positive sales performance
• Strong communication skills
• Creating and implementing a sales plan
• Meeting sales goals by monitoring progress
• Analyzing sales data
• Presentation skills
• Management and leadership skills
• Developing budgets
• Mentoring and coaching sales reps

Job Description

Administrative Leadership:

• Lead the administrative team to ensure efficient and effective office operations, including office supplies management, facilities coordination, and overall office organization.
• Oversee and streamline day-to-day administrative tasks, ensuring compliance with company policies and legal/regulatory standards.
• Manage vendor relationships and oversee service contracts, ensuring quality service delivery and cost control.
• Supervise and guide administrative staff, providing training, support, and performance evaluations.
• Manage office safety, security, and housekeeping to maintain a professional, healthy work environment.
• Organize and oversee the planning and coordination of meetings, events, and travel arrangements.

Financial Management:

• Oversee and approve payment requests for overseas stationss in accordance with company policies and procedures, ensuring that payments are processed accurately and on time
• Ensure supplier costs are accurately tracked and recorded in the system, matching invoices against purchase orders and contracts to verify correctness.

Strategic Planning & Process Improvement:

• Identify areas for improvement in administrative and financial processes and implement best practices for greater efficiency and cost-effectiveness.
• Lead initiatives to automate administrative tasks, such as document management or expense tracking, and introduce new tools to streamline workflows.

Project Management & Process Improvement:

• Lead and participate in projects aimed at digitalizing administrative and financial processes to improve efficiency, reduce errors, and enhance overall operations.
• Oversee the implementation of new software, automation tools, or technologies designed to streamline workflow, financial tracking, and reporting.
• Collaborate with cross-functional teams to identify areas for process improvement and develop strategies to optimize workflows in administration, finance, and other business areas.
• Manage project timelines, budgets, and resources to ensure successful project execution and delivery within scope and on time

Requirements

• A diploma or degree in Business Administration, Finance, Accounting, or a related field.
• Proven experience in managing both administrative operations and financial processes, including ensuring proper invoice recording and supplier cost management.
• Experience in project management, particularly in digital transformation, process optimization, or technology integration.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and financial software (e.g., Xero, QuickBooks).
• Strong communication skills, both written and verbal, with the ability to collaborate effectively with teams across all levels.
• Ability to think strategically, prioritize tasks, and make decisions in a fast-paced environment.

• Customer Relationship Management: Build and maintain strong relationships with customers to foster long-term loyalty and repeat business.
• Sales Performance Analysis: Monitor sales performance, identify trends, and take corrective action as needed.
• Sales Forecasting: Prepare accurate sales forecasts to support business planning and resource allocation.
• New Business Development: Identify and pursue new business opportunities to expand the company's customer base and revenue streams.
• Internal Coordination: Ensure agreement with customers are executed by the team.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

An Assistant Front Desk Manager with Conrad Hotels and Resorts is responsible for the overall daily operations of the Front Desk in check in and checks out including groups, VIPs and overseeing the availability of rooms.

What will I be doing?

As an Assistant Front Desk Manager, you are the first point of contact for dealing with all in house guest’s feedback. The position predominately involves face-to-face contact with Guests and represents Senior-level hotel management in their absence. Specifically, the Duty Manager will perform the following tasks at the highest level of service:

• Be available in the Front Desk area at all times to attend to matters, which require a decision to be made.
• Monitor the conduct and performances of all Front Desk, Groups and Telephone staff at work and report findings to the head of the department concerned for follow up.
• Monitor and ensure the cleanliness of the Front Desk area.
• Assist and coach staff in dealing with special requests and complaints.
• Ensure all house set up for the day’s arrivals are accurate and timely completed.
• Be aware of VIPs arrivals and departures together with the Guest Experience team.
• Ensure sufficient staffing at the desk to meet the activities for the day at the desk.
• Ensure that all Guest complaints are handled promptly and completely.
• Ensure new staffs are coached and has proper buddy in their Job skills training period.
• Recommend training opportunities and submit department monthly training schedule.
• Ensure that all house rules and regulations are adhered to.
• Assisting the Front Office Manager in conducting confirmation and yearly performance appraisal of staffs.
• Review Guest feedback from SALT and any other forms of feedback with staff and take corrective measures with staff concerned.
• Leverage on Artificial Intelligence (AI) / technology such as Kipsu, SALT and Synergy to proactively meet customers’ needs while shape culture and processes for innovation and continuous improvement.
• To ensure that the agreed standards of appearance and presentation are maintained at the Front Desk at all times.
• Ensure Brand standards are adhered by all staff by conducting audit
• Demonstrate thorough knowledge of all credit procedures and ensure they are applied properly.
• Offer current knowledge on all hotel products, services, policies, and emergency procedures
• Be aware of room availability and be ready to make decision for acceptance or refusal of lay-over business
• In charge of the hotel’s evening and night operation, representing the management
• Ensure the hotel’s night audit run daily and all public area are in order during the night.
• Be part of the hotel CERT team in emergency cases.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

As a support to Front Office, the Assistant Front Desk Manager is to lead the team on a daily basis, establishing a positive first impression for our guests. This role will foster a culture of success through strong leadership and team dynamic that enables an elevated guest experience.

What are we looking for?

An Assistant Front Desk Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the luxury hotel, leisure, and/or retail sector
• Current knowledge (proof of valid qualifications required) of health, safety, and security procedures
• Calm, efficient, and the ability to work well under pressure in different situations
• Excellent inter-personal and communication skills
• Proficiency with Microsoft Word, Excel, and Outlook computer programs
• A passion for delivering exceptional levels of Guest service
• Meticulous grooming and presentation
• Ability to work on your own or as part of a team
• A relevant supervisory/management certificate/diploma or degree, preferred

This is a permanent position attached to a maid agency. Location: Orchard

Job Scope
– Oversee the end-to-end process of the domestic helper placement cycle, including sourcing, selection, interviews, contract preparation, and client support.
-Lead and mentor a team of sales agents, providing them with guidance, support, and training to maximize their performance.
-Ensure compliance with all regulatory requirements from the Ministry of Manpower (MOM) and other relevant authorities.
-Manage client relationships, address enquiries, and resolve any issues related to domestic helper placements.
-Monitor sales agents’ performance and provide guidance.
-Develop and implement strategies to grow the business and improve the overall customer experience.
-Work closely with management to set sales targets and ensure team goals are met or exceeded.
-Handle recruitment, onboarding, and training of new sales agents as needed.

Requirements:
–CEI certified (a must)
-Familiarity with MOM regulations and industry practices
-Proven leadership experience in managing and motivating a sales team.
-Strong communication, problem-solving, and interpersonal skills.
-Ability to work independently, handle multiple tasks, and meet tight deadlines.
-Results-driven and able to achieve sales targets.

Benefits
-Competitive salary with sales commission
-Manager’s overriding commissions based on team performance.
-Opportunities for career development within a growing company.
-Supportive work environment.

Working Hours/Days

Monday to Sunday 5.5 day week

10am to 7pm

Half Day: 10am to 2pm or 3pm to 7pm

OFF day is flexible

Monthly Pay Range $2,500 to $3,500 (excluding commission)

To Apply

WhatsApp resume: 8023-1992 or

Email resume: [email protected]

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Assistant / Banquet Operations Manager is concerned with the strategic management of the Banquet, in line with prescribed Hilton International policies and procedures.

What will I be doing?

As the Assistant / Banquet Operations Manager, you will be responsible for performing the following tasks to the highest standards:

• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Actively seeking verbal feedback from customers and staff at every opportunity.
• Agree on and implement actions to make improvements to customer service with consultation with your Manager.
• Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Restaurant Manager.
• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
• Be available to assist on duty in the hotels during any busy days or special events.
• Maintain a presence in the lobby, setting the example to team members for guest service.
• Be proactive towards guests, assisting them with any reasonable request, and training all team members to see these things before guests ask.
• Knowledgeable of Hilton departmental standards.
• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.
• Assess staff performance against standards.
• Assist in implementing and following through with improvements identified.
• Assist in preparing rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions etc.)
• Assist with communication to the Front Office and Groups & Tours to maximize in house and group business for Food & Beverage, ensuring direct liaison with Group Leaders upon arrival.
• Describe, assign and delegate duties and authority for the operation of the Restaurant at all times.
• Understand the situation in other departments and its implication for your own department.
• Planning ahead and ensuring adequate resources are available.
• Manage departmental operation and take action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary.
• Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained.
• Ensure that the shift is reviewed, handovers and briefings are carried out.
• Maintain in-depth technical knowledge and skills required for the job.
• Establish good communication with the Kitchen team.
• Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team and getting members of the team to work cooperatively with others.
• Assist with keeping the team up to date about departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant.
• Be aware of potential highs and lows in the business.
• Identify, communicate and act on potential sales leads.
• Create an environment where “everyone sells”.
• Assist with forecasting potential revenues and costs.
• Follow company’s control procedures.
• Communicate relevant financial information to the team.
• Assist the Manager in maintaining leave plans for the department.
• Understand the quantity and quality of people needed to operate the department.
• Assist with carrying out selection interviews and making effective recruitment decisions.
• Ensure that new recruits have all relevant information before commencing employment.
• Assist with planning and ensuring that departmental orientation is carried out.
• Ensure that standards training, and assessments are carried out.
• Assist with regular reviews of individual and team performance against objectives, providing feedback.
• Assist with developing and implementing department training plans to meet business needs.
• Assist with carrying out annual appraisals in accordance with legal and hotel guidelines with all staff and identify individual training needs.
• Understand relevant OH&S legislations and their implications on the operation of the department.
• Communicate to the team their responsibilities within OH&S.
• Ensure that safe and healthy working practices are implemented at all times.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

An Assistant / Banquet Operations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• 2-4 years in a managerial position in a 4 / 5-star category hotel.
• Good English skills, both written and verbal to meet business needs.
• Familiar with computer systems.
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Strong leadership, people management and training skills.
• Guest oriented and able to confidently build and exceed service standards.
• Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings.
• Strong interpersonal skills and attention to details.
• Key strengths (under the 9 competencies) in people management, communication and planning.
• Able to work under pressure and deal with stressful situations during busy periods.
• Outgoing personality and willing to work for long hours.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Roles & Responsibilities:

• Direct the Sales team to result in client satisfaction and revenue growth
• Develop, execute and oversee strategies and plans to achieve the set business targets and maximise sales opportunities
• Define the approach for the overall sale of new business and account retention
• Build and maintain strong and long-lasting relationships with existing and new customers while understanding their business objectives and needs
• Foster relationships with existing and new customers to achieve desired revenue
• Promote positivity and motivation within the Sales team
• Investigate and resolve factors impacting sales performance
• Monitor changes in industry and leverage them for business opportunities
• Review sales performance and analyzing performance reports

Requirements:

• At least 3 years of experience as a Sales Manager
• Strong organizational and leadership skills of at least 3-5 years of track record in managing a sales team
• Knowledgeable and excellent networking in semiconductor industry
• Excellent communication, interpersonal, presentation and negotiation skills

Overseeing sales, promotions and campaigns

Planning and directing the hiring and training of new Sales Representatives

Directing and coordinating all sales activities.

Preparing sales budgets and projections.

Tracking and analysing sales statistics based on key quantitative metrics

Handling and resolving customer complaints regarding a product or service

Advising representative on policies and Standard Operating Procedures (SOPs)

Requirement

• At least 2 years supervisory/managerial capacity
• Ability to work well with people of all levels within the organization
• High degree of professionalism and good business etiquette
• Detail -oriented
• Flexible
• Goal-oriented
• Proficient in Microsoft Office
• Communication Skills
• Negotiation Skills
• Presentation Skills
• Planning and Organizing Skills

Assistant Sales Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Assistant Sales Manager Requirements:

• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

• Manage and oversee the administrative staff, including recruitment, training, and performance management.
• Manage budgets for the administrative functions of the company, including office supplies and equipment.
• Ensure that all administrative tasks, such as data entry, filing, and correspondence, are completed accurately and efficiently.
• Coordinate and manage office events and meetings.
• Maintain and update company databases and records.
• Implement and maintain health and safety procedures in the office.

Responsibilities:

• Support Front Office Manager to supervise and coordinate front office operations
• Manage service recovery for escalated guests’ concerns and feedback
• Manage team’s service performance in response to guests’ needs and requests to ensure guest satisfaction
• Collaborate with various departments on guests’ special requirements and requests
• Monitor front office operations to ensure adherence to organizational standards and procedures
• Monitor room inventory levels and reconcile discrepancies
• Manage staff performance to achieve departmental goals
• Provide coaching and guidance to improve staff work performance
• Manage emergency situations
• Record and report all unusual events to the Management
• Other ad-hoc duties and responsibilities as and when assigned

Requirement:

• At least Diploma in Hospitality Management or equivalent
• Min. 2 years of working experience as Duty Manager
• Able to perform rotating shifts, including weekend and public holidays
• Team player with positive work attitude
• Passionate to serve and go the extra mile for guests
• Possess excellent communication, interpersonal and leadership skills
• Able to make sound decision and solve problems effectively
• Able to work under pressure

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

Duties:

HR - handle all HR processes such as hiring, payroll, rewards, performance evaluation and training.

Compliance: Handling of customer feedback/complaints, compliance to Anti Money Laundering Policy

Leasing: Preparation of tenancy agreement, Liasing with tenants/landlords, timely review of company tenancy agreements and followups.

Any other Ah-hoc duties.

Requirements:

Excellent communication and interpersonal skills

Able to speak English and Mandarin

Minimum ITE graduates. ( Fresh School Leavers welcome )

Training will be provided.

• Monday to Friday; office hours
• Location: Eastern Part of Singapore
• Opportunities for career growth

Our client, an established 3rd Party Logistics Firm, is seeking for a suitable and passionate candidate to join the growing team!

Job Responsibilities:

• Oversees the regional operations for contract & Service parts logistics across Asia Pacific region
• Manage the warehouse and distribution centre for the customer(s)
• Be the main point of contact for the customer’s regional operation team
• Work and liaise closely with the other relevant teams on day-to-day operations and service performances
• Hold and lead meetings with internal and external customers on operations/ logistics matters
• Develop and build good working relationship with customers and relevant stakeholders
• Propose and implement initiatives to improve work efficiency and productivity in the warehouse for the customers
• Assist in logistics project implementation
• Other ad-hoc duties as required

Job Requirements:

• Minimum Degree/ Diploma in any discipline
• Minimum 4 – 5 years of relevant warehouse experience; candidates with experience in 3PLs and Electronics industry is preferred
• Good interpersonal and communication skills
• Proficient in MS Office; knowledge of WMS, TMS System e.g. AS400, CargoWise is advantageous

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

CEI Reg. No.: R1104463

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Job Responsibilities:

• Define and execute the product roadmap for AI-driven solutions.
• Collaborate with engineering and data science teams to prioritize features and enhancements.
• Conduct market research and gather customer feedback to drive product improvements.
• Monitor and analyze product performance metrics for continuous optimization.
• Identify and pursue new business opportunities within the AI industry.
• Establish and maintain strong relationships with clients, partners, and stakeholders.
• Develop and implement business strategies to drive revenue and market expansion.
• Analyze market trends and competitive intelligence to recommend business growth initiatives.
• Assist in the development of business plans and budgets for new product initiatives.

Minimum Qualifications:

• Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
• 2+ years of experience in product management, business development or sales within the AI industry.
• Strong understanding of AI and machine learning concepts.
• Familiarity with AI products and services.

Preferred Experience:

• Master's degree in Business, Marketing,Computer Science, Engineering, or a related field.
• Previous experience in managing AI or data-related products.
• Familiarity with AI development frameworks and tools.
• Proven track record of successfully closing AI-related deals and partnerships.
• Experience in market analysis and competitive positioning within the AI industry.

Essential Skills:

• Excellent communication and collaboration skills.
• Proficiency in data analysis and interpretation.
• Ability to translate complex technical concepts for non-technical stakeholders.
• Strong project management and organizational skills.
• Strong negotiation and networking skills.
• Deep understanding of AI market trends and customer needs.
• Ability to build and maintain strategic partnerships with key industry players.
• Proficiency in business tools and market research techniques.
• Proactive approach to exploring uncharted territories.
• Experience in developing and managing business plans and budgets.

We regret to inform you that only shortlisted candidates will be contacted.

As a Marketing Manager, you will be part of the regional team and portfolio for Asia.

Your key responsibilities include:

• Build and manage relationships with customers in the country/ region where one is assigned
• Coordinate and manage the day-to-day marketing activities, buy and sell of any energy commodity
• Develop long term business structure and originate new businesses
• Identify and seek suitable investment opportunities
• Collaborate and work closely with all related Trading desks

Requirements:

• At least 8 years of relevant work experience in oil majors or commodity trading firms
• Strong business acumen and market knowledge
• Excellent communication and relationship management skills
• Energetic, resilient and resourceful, with the ability to work well under reasonable pressure
• Team player, with open non-political style and high level of personal integrity

Responsibilities

• Lead and advise the sales team/ senior leaders on deal strategy and structuring (especially for complex deals) and alternative commercial solutions in a SaaS environment to win deals.
• Be an expert to provide guidance for SFDC CPQ quote and contract processes, driving pricing structure/ strategy and advising on commercial terms to safeguard the interest of Zscaler.
• Own the day to day deal/ pricing approvals for the applicable region, ensuring compliance to business rules and policies and escalate exceptions.
• Build strong partnership and collaborate with stakeholder functions like Sales, Product Management, Legal, Revenue Operation, Pricing, Sales Operation, Order Management and etc. to minimize/ remove friction in the entire quote to order booking processes to achieve the desirable outcome.
• Identify process and policy gaps and recommend improvements and best practices to enhance productivity and increase deal velocity.

Qualifications

· Minimum of 7-10 years’ experience in deal management and pricing in a high-tech software/ SaaS industry.

· Bachelor’s Degree in Business, Management, Finance or related field, or equivalent experience

· Possesses strategic thinking, strong understanding of the sales processes and methodologies and revenue recognition principles

· Excellent analytical skills with strong attention to detail and knowledge with Salesforce.com, CPQ tools, MS Excel, and MS PowerPoint, Clari, Tableau