A Cleaning Operations Manager in Singapore is responsible for overseeing the entire cleaning operation, ensuring efficient service delivery, quality control, staff management, and compliance with local regulations. This role often involves higher-level strategic planning and coordination compared to a Cleaning Service Manager, focusing on broader operational management and optimization. Below are the key duties and responsibilities of a Cleaning Operations Manager in Singapore:

1. Operational Oversight

• Manage Daily Operations: Oversee all cleaning activities for various clients (residential, commercial, or industrial) to ensure seamless operations and high-quality service delivery.
• Develop Operational Strategies: Design, implement, and continuously improve operational processes for cleaning services, from scheduling to execution, to maximize efficiency.
• Monitor and Optimize Resource Utilization: Ensure that staff, equipment, and materials are efficiently used, minimizing waste while maximizing productivity.
• Coordination Between Departments: Collaborate with other departments, such as human resources, procurement, and safety, to ensure smooth operations across the cleaning service division.

2. Team Management and Leadership

• Staff Recruitment and Training: Oversee the recruitment, hiring, training, and professional development of cleaning staff, ensuring they meet the company’s standards and local safety regulations.
• Team Supervision and Support: Provide leadership and direction to cleaning staff and supervisors, ensuring they are motivated, productive, and adhering to schedules.
• Scheduling and Shift Planning: Plan and manage staff rosters to ensure adequate coverage for all cleaning assignments, optimizing labor costs while maintaining service quality.
• Performance Monitoring and Feedback: Conduct performance evaluations for team members and provide constructive feedback, addressing performance issues when necessary.

3. Quality Assurance and Service Delivery

• Quality Control: Conduct regular quality audits and inspections to ensure cleaning standards are consistently met and implement corrective actions where necessary.
• Client Relationship Management: Maintain strong client relationships by proactively addressing concerns, conducting regular check-ins, and ensuring their satisfaction with cleaning services.
• Customized Service Offerings: Ensure that cleaning services are tailored to meet the specific needs of each client, which may include specialized cleaning requirements for different sectors (e.g., healthcare, hospitality, or office spaces).

4. Health, Safety, and Compliance

• Regulatory Compliance: Ensure that all cleaning activities comply with Singapore’s regulatory standards, including safety laws, environmental regulations, and waste management protocols.
• Safety Protocols: Oversee the implementation and enforcement of health and safety standards to protect staff and clients. This includes training staff on the safe use of cleaning chemicals and equipment.
• Incident Management: Investigate accidents or incidents related to cleaning operations, implementing corrective measures and reporting to authorities as required.

5. Budgeting and Cost Control

• Budget Management: Develop and manage the cleaning department’s budget, including labor costs, equipment procurement, and cleaning supplies.
• Cost Optimization: Monitor operational costs and implement strategies to improve cost efficiency without compromising service quality.
• Procurement Management: Oversee the procurement and maintenance of cleaning supplies, tools, and equipment, ensuring cost-effective purchasing and proper stock levels.

6. Client and Contract Management

• Client Liaison: Act as the primary point of contact for clients, ensuring they are kept informed of service schedules, any changes, and resolving any issues that arise.
• Contract Negotiation and Renewal: Negotiate service contracts with clients, renew existing contracts, and manage any changes to terms or services as needed.
• Service Agreements: Ensure that service agreements and contracts align with the company’s standards, including the scope of services, schedules, and pricing.

7. Data and Reporting

• Report Generation: Prepare and present regular reports on operational performance, client satisfaction, staff performance, and financial metrics to senior management.
• Record Keeping: Maintain accurate and up-to-date records of cleaning schedules, client preferences, supplies usage, and incidents.
• Performance Metrics: Track and report on key performance indicators (KPIs), such as cleaning quality, employee productivity, client retention, and budget adherence.

8. Business Development and Growth

• Market Research: Stay informed on industry trends, new cleaning technologies, and sustainability practices, and incorporate these into the company's operations where applicable.
• Client Acquisition: Work with the sales and marketing teams to secure new business and expand the client base, ensuring a steady growth of the company’s cleaning operations.
• Service Innovation: Identify opportunities for new service offerings, such as eco-friendly cleaning solutions or specialized cleaning for specific industries, and implement them to stay competitive in the market.

9. Environmental Sustainability

• Sustainability Practices: Develop and implement environmentally friendly cleaning practices, such as the use of green cleaning products, waste reduction strategies, and energy-efficient equipment.
• Compliance with Environmental Regulations: Ensure that cleaning operations adhere to Singapore’s environmental regulations regarding waste disposal, chemical usage, and pollution control.

10. Crisis Management and Problem Resolution

• Addressing Client Complaints: Handle and resolve client complaints or service disruptions promptly and professionally, ensuring customer satisfaction is maintained.
• Incident Management: Respond effectively to emergencies or unexpected challenges, such as large-scale cleaning projects or staffing shortages, ensuring business continuity.

Skills and Qualifications:

• Experience: Typically requires 5+ years of experience in operations or cleaning management, with a proven track record in leadership and operational excellence.
• Leadership: Strong leadership and team management skills are essential to guide diverse teams and ensure the success of cleaning operations.
• Financial Acumen: Experience in budgeting, cost control, and financial planning for operations.
• Problem-Solving: Ability to identify operational inefficiencies and develop effective solutions.
• Communication: Excellent verbal and written communication skills to interact with clients, staff, and senior management.
• Knowledge of Industry Standards: Familiarity with local regulations in Singapore related to cleaning, health and safety, and environmental policies.
• Technology Proficiency: Comfort with using software for scheduling, reporting, inventory management, and performance tracking.

Industry-Specific Requirements:

• Certifications: Professional certifications such as those from the Institute of Cleaning and Restoration Certification (ICRC) or other industry-standard credentials can be advantageous.
• Workplace Safety: Knowledge of Singapore’s Workplace Safety and Health (WSH) Act and other relevant health and safety legislation is essential.
• Language Skills: Proficiency in English is required, and knowledge of additional languages such as Mandarin can be beneficial when dealing with a diverse client base.

Job scope:

• Ensure policy payments and commission are processed timely and accurately.
• Support month end closing including checking of commission/referral fee report, preparing journal entries and posting journals to general ledger (Oracle)
• Perform bank reconciliation and investigate unreconciled transactions.
• Perform balance sheet reconciliation and investigate unreconciled transactions.
• Work collaboratively with different teams on initiatives which would improve Finance's efficiency. Support system UAT.
• Perform trend analysis of policy and commissions payments.

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

Roles & Responsibilities

Work closely with supply planning and customer service teams to ensure resource is in place to manage operational volumes and throughput. Ensure robust communication channels are maintained for impacted stakeholders. Follow daily all operational processes to meet customer needs and solve issues. Oversees a company's operational workflow, inventory, equipment-Oversees a company's operational workflow, inventory, equipment. Resolve operational issues and disputes promptly, or prevent it from even occurring.

Maintain constant communication with managers, staff, and merchants to ensure proper operations of the company with brief summary to the Management.

APPLY NOW!!!

· At least 1 year of relevant working experience, including handling export, import, and general trucking order process flow.

· Proficient in Microsoft Office (Excel, PowerPoint, Word, Power BI).

. Class 4 Driving license.

Job Scope

We are looking for Sales Operations Management Assistant at a senior level to oversee daily business operations and provide overall strategic direction. The individual will be responsible for setting strategic goals and objectives, supervising daily activities, monitoring performance, and driving business growth.

Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.

Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Must have a flair for Indian food and do food testing every day and must have the ability to assess the taste of the food and able to give constant opinion about the food to the cook from the customers stand point.

Should be able to purposefully guide business operations and employees to achieve organizational goals and objectives. Ultimately, the person must possess a strong strategic mind and exceptional people skills. Should have a good understanding of consumer behavior, be up-to-date on market trends and continuously monitor competitor activity. You will also be responsible for conducting research, analysing data, developing go-to-market strategies and reporting on brand performance.

As online Sales is one of the main source of revenue for the company, the job requires creating marketing campaigns and strategies, as well as online marketing and social media strategy. Overseeing customer service provided via social media GRAB FOODPANDA and other on line food delivery. Analysing data to determine whether social media campaigns have achieved their objectives.

Job Requirements:

Leading and managing restaurants

Restaurant marketing strategies

Overseeing food quality

Developing menus

Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

Liaising with customers, employees, suppliers, licensing authorities and sales representatives

Making improvements to the running of the business and developing the restaurant.

Bachelor’s degree in any field / Master's degree preferred.

Willing to give 100% dedication to the successful operation of the business.

Experience in bulk food production is a must – at least 2000 pax’s per meal.

Must have a relevant knowledge and experience in purchases of raw material from Indian and Sri Lanka.

Should possess knowledge and experience in inventory management and their by able to formulate and implement food costing

Strong communication, interpersonal, and presentation skills.

Exceptional customer service skills, leadership skills

Executive decision-making skills.

Strong strategic and analytical mindset.

Should Possess strong negotiation skills to convert leads to business

Exceptional business acumen.

Maintaining inventory of ingredients and other supplies and ordering new stock as required. Must possess strong knowledge about EOQ, and other inventory / stock related techniques.

The ability to work in a fast-paced environment.

The ability to work as part of a team.

Excellent organizational and problem-solving skills.

Checking in on dining customers to enquire about food quality and service.

Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.

Monitoring the restaurant’s cash flow and settling outstanding bills.

Reviewing customer surveys to develop and implement ways to improve customer service.

Resolving customer complaints in a professional manner.

Ensure that NEA regulations and other industry related regulations are followed in the preparation of food and the daily operation.

Direct and control the work and resources of the company

Fluent in English and able to speak Indian languages of Tamil & Malayalam

Willing to travel to India for procurement and business expansion related trips.

Researching and analysing consumer behaviour, market trends and competitor activity. Planning and executing marketing initiatives including campaigns, events, sponsorships and corporate social responsibility programs in online platforms and other delivery partners portals on a regular basis.

Role Overview:

The Channel Operations Executive is responsible for providing administrative support in live streaming and new media projects. This includes managing project plans, coordinating internal and external teams, and assisting in marketing activities to ensure the smooth execution of campaigns and initiatives.

Key Responsibilities:

• Monitor live broadcasts to ensure a smooth experience, aiming to increase viewer engagement, likes, gifts, and interaction between mentors and viewers.
• Collect and analyze key data such as live broadcast statistics, subscription changes, and gift income, and implement measures to optimize performance.
• Create promotional videos and edit/upload content as required.
• Manage online groups on the company’s platform to foster community engagement.
• Assist with online sales activities and other related tasks.
• Undertake additional responsibilities as assigned.

Requirements:

• Bachelor’s degree or higher (fresh graduates are encouraged to apply).
• Proficient in video and image editing tools (e.g., Jianying, Photoshop).
• Strong team player with a goal-oriented mindset, particularly in achieving sales and engagement targets.
• Creative and enthusiastic about the financial and investment industry.
• Demonstrates strong learning ability, excellent communication skills, logical thinking, and resilience under pressure.

If you lack experience but are eager to learn and passionate about the stock market and financial industry, we encourage you to apply and grow with us.

Company Platform, HOMILY LINK: https://web.homilychart.com/hljw/productdownload

Our client is a leading provider of cutting-edge security solutions, specializing in delivering comprehensive turn-key services. They have earned a strong reputation in the industry and are dedicated to the continuous development of their employees through ongoing career development training.

They are seeking a Cloud Operations Engineer to join their growing team.

Responsibilities:

• Implement, maintain and administer network, OS, storage and backup
• Collaborate on system development tasks to include design, implementation, integration and testing
• Provide on call, 24x7 support for systems on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages.
• Create and maintain programmatic and technical documentation to ensure efficient planning and execution
• Coordinate with external parties and customers for problem resolutions

Requirements:

• Knowledge of IT Infrastructure such as OS & network
• Passionate about new technology and keen to pick up new skillsets
• Good team player and ability to work independently
• Able to manage stakeholders
• Candidates with one or more of the following skillsets will have an advantage: Skill in Networking or CCNA
  VMware NSX
  Virtualization (VMware, VSphere)

• Events on-site coordination and execution (both in-person and virtual events)
• Events management and operations
• Events logistics set-up, preparation, and tear-down
• Client management, event facilitation, and briefing
• Recruiting, training, and management of a team of facilitators
• Events logistics planning, inventory management, stock-check, and equipment maintenance
• Developing and testing new games, creative workshops, and experiences
• Administrative duties and other matters required

Job Requirements:

• Fresh graduates are welcome to apply
• At least 1 year of relevant event experience preferred
• Outgoing and Sporty personality (love interacting with clients, coordinating events, client briefings, and set up and tear-down activity equipment)
• Strong work ethic, responsible, meticulous, and a problem-solver
• Able to handle a hands-on working environment (involves physical work, conducting outdoor events under the sun, event set-up and tear-down, maintaining equipment, etc)
• Proficient in using software such as Microsoft Office, Google Docs, Google Slides, Google Sheets, Zoom, etc)
• REQUIRED: Class 3 Driver’s License (Auto or Manual) (You will be required to drive our company vans)

Why Join Us:

• Join our fun and dynamic team to build the brand with us!
• Great learning opportunities (everything from client management, event execution, operations, logistics planning and execution, facilitator training and management, etc)
• Great career progression (if you perform well, you might be heading a team of operations executives more quickly than usual)
• Great working environment with capable people, merit-based systems, and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Benefits:

• Salary Range: SGD 2500 to SGD 3500 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental, and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real-world impact
• International and collaborative team
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, and drinks, in the office

Our client is an asset management firm with an AUM of 1.5 bill equity fund. They provide good

employee benefits and company culture. There will be a three to six months’ probation period.

Responsibilities

• Capable of handling full range of fund accounting services on funds, including preparation of the Net Asset Value (NAV), cash and position reconciliation, review of corporate actions, validation of security pricing
• Able to check accuracy of fund administration services on funds and investors in compliance with the company’s service model and policies, liaising with, brokers, custodians and auditors
• Provide and maintain superior Quality of work, accuracy and adherence to task deadline.
• Participate in various system optimisation initiatives and ad-hoc projects
• Active participation in proposing solutions to complex market and settlement issues and act as liaison between custodian, administrators and trading desk with ability to multitask and prioritize resolution on priority.
• Calculate complex fees structures as set out in various agreements
• Review of periodic financial reporting in accordance with IFRS and/or US GAAP prepared by administrators and service providers.
• Review accuracy of Subscriptions and Redemptions, Switches & Transfers in accordance with the guidelines outlined in the fund offering documents performed by the transfer agent and administrator.
• Strong excel and VBA skills needed to drive automation and streamline the procedures once the business understanding is reached.
• Play active role in client on-boarding, account opening process with verification of documents sourced from different parties and to have it verified and aligned towards company’s policies and procedures.
• Maintain and remediate investor details in a centralised database and calculate trail fees based on the distributor agreements.
• Supporting the company’s anti-money laundering (AML) framework in place and working closely with various parties involved, investor, Fund admin, Transfer Agent to ensure compliance with the AML framework.
• Supporting the organization's FATCA/CRS service offering to our clients
• Demonstrate ownership of assigned work and ensure timely completion, in line with Service Level Agreements (SLA).

Requirements

• Bachelor’s degree in accounting, banking or finance related field
• Ideally 1 year of experience in fund administration, audit or similar role
• Intermediate to advance Proficiency in the use of Microsoft Office (Excel, VBA Word, Outlook).
• Understanding of securities such as equities, bonds, forwards, futures, options preferred
• Ability to work well independently as well as within a team framework.
• Be enthusiastic and eager to learn, self-starter.
• Strong work ethic with positive attitude
• Able to work under pressure with minimal supervision to meet deadlines
• Possess strong verbal and written communication skill

Job Description:

• Manage customer orders from processing to fulfilment, ensuring timely and accurate delivery.
• Proactively address back orders and resolve customer issues to ensuring high levels of satisfaction.
• Generate purchase orders after obtaining necessary clarifications and confirming prices.
• Coordinate with suppliers on goods readiness and ensure smooth communication
• Collaborate with freight forwarders to arrange shipments
• Manage stock record to ensure availability and accuracy.
• Liaise with customers on delivery arrangements.
• Generate delivery orders and invoices.
• Handle ISO certification renewal processes to ensure compliance with standards.
• Handle office administration tasks and undertake any other related duties as assigned.

Job Requirements:

· Diploma in Supply Chain, Engineering or a related field.

· 2 to 3 years’ working experience in Operations.

· Familiarity with the Globe 3 ERP System is an advantage.

· Ability to work independently with a committed and proactive approach.

· A positive attitude, willingness to learn, and flexibility in handling tasks.

· Good personality, willing to learn and flexible on the task.

· Immediate availability is preferred.

This role offers the opportunity to be part of a thriving business with exciting expansion plans in the F&B and retail sectors across Southeast Asia. While the position requires frequent travel and irregular working hours, it also provides invaluable exposure to international operations and significant career growth opportunities.

Job Responsibilities:

• Assist in managing and streamlining sales operations across F&B and retail divisions.
• Coordinate with internal teams to ensure smooth execution of strategies and initiatives.
• Prepare, analyze, and present sales performance reports to support decision-making.
• Support new business expansion projects in Malaysia, Thailand, Indonesia, and beyond.
• Support and work closely with the retail team to ensure standard operating procedures and service guidelines are met.
• Executing all sales & marketing promotional activities set by company.
• Responsible for monthly sell out target achievement in line with account targets and deployment of key retail initiatives across assigned accounts.
• Identifying opportunities to reinforce company brand through retail activities to key audiences and take these forwards through planned updates and new retail initiatives.
• Hiring, training, and managing retail teams.
• Ensure merchandise display of the store is aligned to the standard.
• Supporting and managing retail exclusive brands from coordinating purchase orders to stock inventory management.
• Ensure effective management of after-sales service as well as handling customers’ feedback complaints and email enquiries.
• Ensure the business ethics are implemented and complied onsite.
• Provide administrative support, including documentation and follow-ups.
• Performing other duties as assigned.

Job Requirements:

• Candidate must possess at least a Professional Certificates/Diploma in Retail Management/Tourism/Hospitaliy or relevant experience as candidates will be required to travel
• Bilingual in multiple languages, good communication, interpersonal and writing skills.
• Excellent organizational and planning skills to execute sales campaigns with attention to details.
• Resourceful, self-motivated & great leadership skills.
• Possess strong analytical & problem-solving skills.
• Independent and able to work under minimum supervision.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Willingness to travel frequently and work overtime when needed.
• Prior experience in sales operations, F&B, or retail industries is a strong advantage.

Requirements

• at least 3 years of working experience, project management environment
• Minimum "O" Levels education
• Willing to work overtime
• Islandwide locations
• Wrok in weekends
• Day/night shift (eg.3am-12pm)
• 24/7 respond to emergency
• Good communication skills, fluency in any dialects will be an advantage
• Class 3 license would be a plus
• Able to work under pressure
• Committed and service-oriented team player

Responsibilites.

• To respond on emergency (standby 24/7 calls ) attend project sites while on duty and off duty.
• To communicate assigned cleaning duties to the cleaning team.
• To ensure teams adhere to safety measures during cleaning operations.
• To supervise, coordinate and manage work activities of cleaning staff.
• To assist the cleaning staff in resolving working issues with clients.
• To implement operation plans to improve work processes and service quality.
• To attend site meetings with operation team.
• To assist in coordinating and liaising with clients at project sites.
• To respond to emergency calls while on duty and off duty (standby 24/7)
• To perform other ad hoc as assigned.

Job Description

• Industry/ Organization Type: Landscape/Urban Farming
• Position Title: Indoor Operations Worker
• Working Location: Whampoa
• Working Hours: 5 days (Monday – Friday, 9.00am – 5.00pm)
• Salary Package: Basic Salary up to $2,000
• Duration: Permanent/Part-Time

Key Responsibilities

• Assist in growing local produce, with a focus on mushrooms.
• Support the farming of crops, mainly focusing on indoor growing.
• Carry out any other farm-related tasks as needed.

APPLY NOW!!!

• Willingness to get hands dirty and able to handle physical tasks.
• Eager to learn, with a sharp attention to detail and ability to plan ahead.
• A great team player who can also work independently.
• No prior experience required, but experience or training in Farming or Horticulture is a plus.
• Full-Time and Part-Time role available.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70402 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Purpose:

This is a 6 months contract role. The job purpose of the Junior Operations Analyst role is to provide support to the Head of Operations in the department daily operations. Undertake designated activities within the department to ensure service standards are achieved and risks managed. Be responsible for carrying out a range of demanding clerical, reconciling, data administration and control / monitoring services and duties, in order to ensure timely delivery of a quality service to clients, other Bank ABC units and departments in line with agreed service standards and within budgets.

Main Responsibilities:

· Primary person to support Head of Operations to respond to client instructions, internal stakeholders and Bahrain processing team for transactions relating to trade finance, bilateral and syndicated loans, remittances, Money Market deposits and other Treasury products.

· As directed, support/undertake the timely and accurate delivery of all requested tasks and initiatives as part of the daily operational work assigned by the HOD.

· Ensure customer satisfaction and provide professional customer support.

· Ensure that the work processed by self and the team adheres to all specified Bank processes, procedures, standards, and relevant external requirements.

· Identify and suggest improvements to new and existing processes / procedures / systems and the way in which the team operates to improve service quality and process efficiency.

· Maintain up-to-date awareness of market conditions, bank products and services to ensure that best practice is adopted where required.

· Participate in the evaluation and implementation of new or upgrades to existing IT systems and new products including the performance of robust user testing in accordance with bank standards.

· Prepare periodical reports and escalating irregularities to management and other regulating units/parties.

· Provide back-up cover for other colleagues absent due to sickness, training, annual leave etc.

· Recommend and implement changes to the way in which the team operates to improve service quality and process efficiency.

· Respond to a range of demanding enquiries, clarifying customers and other departments/units understanding of the information being given.

· Undertake duties at a similar or higher level as required.

· Undertake delivery of designated activities in order to provide an effective service to other departments/units in accordance with agreed service standards.

· When required support line management with the implementation of changes in own work area.

Job Requirement:

Knowledge

· Good understanding of the risks and attributes of the Group’s key products, services, operations, and technology gained from hands on experience in operational roles.

· Strong knowledge of MAS regulatory requirements for the Branches products, services and operations.

· Self / Work Organization: Knows how to prioritize tasks and diarize effectively to achieve deadlines. When appropriate co-ordinates and allocates tasks, ensuring full and effective use of resources available.

· Keyboard / Software Applications: Has a thorough understanding of Microsoft Office software including Visio and systems appropriate to the role and can input and extract information to provide a variety of reports.

Education / Certifications

· Bachelor Degree in one of the following fields Finance, Banking, Accounting, Business or Risk Management

Experience

· Minimum 3 - 6 years banking experience in Commercial Banking (Trade, Loans, Treasury)

Personal Attributes

· Fluent English (spoken and written)

· Oral Communication: Uses clear, concise and jargon-free speech to explain products/services/procedures and resolve problems. Uses effective telephone manner with customer/colleagues.

· Written Communication: Produces written responses to enquiries using appropriate wording. Produces clear and accurate written material.

· Perceives changes as opportunities to learn and not threats.

· Sees change from the perspective of the customer.

· Team Player and Self-motivated who gains and develops skills set to meet challenging requirements.

· Excellent organizational skills and ability to work under pressure with strong time management and minimum supervision.

· Flexible and positive approach to work, ‘can do’ attitude and ability to think beyond what is being requested.

Etiqa Insurance Singapore is looking for a dynamic individual to join our Finance Operations team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Ensure the timely and accurate processing of policy payments and commissions, adhering to established procedures and deadlines.
• Support the month-end closing process, including reviewing commission and referral reports, preparing journal entries, and posting them to the general ledger (Oracle).
• Investigate and resolve discrepancies in bank and balance sheet reconciliations, and collaborate with internal stakeholders to ensure prompt resolution.
• Ensure all insurance fund transactions are accurately recorded and reported, in compliance with the organization’s fund management policies and regulatory requirements.
• Monitor and reconcile interfund transactions, ensuring proper tracking and timely resolution to maintain accurate fund balances.
• Ensure compliance with internal control policies and regulatory standards, safeguarding the organization’s financial assets.
• Assist in the preparation of audit documentation and work closely with external auditors to ensure the smooth completion of audit.
• Support Operations and Customer Care departments by furnishing required information timely to prevent customers' compliant.
• Identify gaps in financial controls and proactively develop strategies to mitigate potential risks.
• Funds reservation
• Any other ad-hoc duties as assigned.

REQUIREMENTS

• Diploma or Degree in Accounting or equivalent
• Preferably with insurance background
• Minimum 2 years of relevant experience

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Operations Executive/ Sales Support
• Working Location: Changi
• Working Hours: 5 days (Monday to Friday 9 AM – 6 PM)
• Salary Package: Basic Salary up to $3500 + $200 (Transport Allowance) + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Handle daily rate inquiries from local and international stakeholders.
• Timely response to all inquiries with multiple solutions and accuracy.
• Prepare and manage shipping documents, ensure timely billing, and close job files efficiently.
• Handle all necessary shipping documentation and perform duties related to shipping operations.
• Process customs declarations for import and export shipments.
• Coordinate import and export operations to guarantee timely delivery in line with client timelines.
• Perform other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum GCE 'O' level / NITEC / Diploma in Relevant Discipline.
• Experience in export operations will be advantageous.
• Candidates without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #68683 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

IT Operations Coordinator

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a IT Operations Coordinator to ensure smooth infrastructure operations and deliveries are processed efficiently.

Responsibilities:
- Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
- Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
- Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
- Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
- Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.

Requirements:
- Experience in logistics coordination, vendor management, or similar roles, preferably in a network, IT, or data center environment.
- Vendor management and procurement processes

Additional Information:
- Location: HarbourFront
- Working hours: Monday to Friday, 9 am to 6 pm, Weekend work once a month with compensated off
- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.
- Occasional travel to data center locations.
- Start off as a 1-year contract with 2 months' notice period.

Experience Required:

• 3-5 years related experience
• Should have excellent experience in excel.
• Experience and deep knowledge within Sales Excellence, Business Planning, Sales Operations, and/or Finance
• Executive exposure and cross-functional stakeholder management
• Focus on providing process optimization by understanding the desired business outcome
• Deliver end-to-end deep data analysis and actionable strategic insights
• History of driving rigor and sales discipline
• Innovate to deliver standards which enable speed, efficiency and scale in the business
• Proven communication and collaboration skills

Experience Preferred:

• Familiar with financials, pipeline, scorecarding, and other internal measurement tools
• Functional (Partner, Services, Sales, Marketing) knowledge
• Experience in Power Apps and Power BI

Education:

• Bachelor's degree (B.S./B.A.) required and/or experience in relevant fields eg: business, marketing, information technology, operations, finance.

Interest candidated Please forward your CV to [email protected]

A Multi-National Company managing Executive Offices looking for OPERATIONS & CUSTOMER SERVICE EXECUTIVES.

Job Description:

- Greeting and managing entry access of members, visitors & guests, including conducting tours of premises.

- Responding to product & offering, service-related queries or requests from members, visitors/guests from various channels (online or onsite inquiries)

- Assisting members with the ‘move-in, move-out’ experience.

- Assisting on the day-to-day Centre operations, ensuring usage ready for tenants, visitors & guests, including but not limited to Centre opening and closing, general cleanliness and premise maintenance, setting up and managing specific spaces (e.g. pantry, meeting rooms) usage, etc.

- Responsible for handling Customers feedbacks/complains in a timely, accurate and reasonable manner.

- Administrative work required for Centre operation (e.g., handling front desk duties, courier matters, performing payment charges, creating invoices, submitting receipts, updating Centre and member records/transactions, etc)

- Assisting with and/or participating in members events and any other community related/driven initiatives.

- To perform any other duties or tasks assigned by the Supervisor.

Requirements:

- Possess a Diploma and above, preferably with experience in the Service industry.

- Min. 2 years working experience in Co-working space/office, Hospitality or Service industries.

- Proficient in the use of relevant office software (MS Office).

- Team player with ability to work independently.

- Due to the nature of work, candidates should be fluent in both English & Mandarin but not limited to.

- The Company is looking for candidates who possess friendly, energetic and cheerful personality, strong communication and coordination skills, team spirit, outgoing personality, responsible, ambitious, willing to learn new things, good at handling interpersonal relationships, and have a clear long-term career plan for their own work.

- Able to start work immediately or within a short notice.

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Whatsapp text ONLY +65 82250145

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Responsibilities:

Operations Support

• Be responsible for Operations of our ServiceNow Platforms, accordingly to our global operation rules / processes: This includes: Incident management, Platform Upgrades, Release Management, Health checks, Security Checks.
• Ensure proper Platform Administration and admin requests OLA fulfillment.
• Assist in troubleshooting issues and errors within the ServiceNow platform.
• Weekly report to our Global Operation Group leader.

Contribution to SRE (Site Reliability Engineering) activities:

• Contribute within the Global Operation team to SRE activities, aiming at improving operations effectiveness, and improvement of monitoring, automation of operations and admin tasks.
• Contribute to Definition and Documentation of processes or how-To as knowledge base articles.

Project involvement

• Actively participate in ServiceNow implementation and integration projects.
• Contribute to the testing and quality assurance processing during project rollouts.

Training

• Conduct regular training sessions for employees and contractors.
• Maintaining knowledge base articles for end users.

RampUp:

• Ramp Up Knowledge in ServiceNow Platform technology
• Become a Certified System Administrator

Requirements:

• Bachelor’s or Master’s degree in information technology,
• Experience in Systems / Operations / IT.
• Knowledge of programming languages like JavaScript
• Knowledge in Security
• Basic knowledge of ITSM principles and ServiceNOW
• Experience in IT project management, DevOps/Agile
• Fluent in English
• Excellent analytical and problem-solving skills.
• Strong communication and organizational abilities.
• Ability to document processes, configurations, and user guides clearly and effectively.
• Familiarity with HTML, CSS, and web services (REST, SOAP) is beneficial.
• ServiceNow certification (eg. ServiceNow Certified System Administrator)

The suitable candidate will join a team of engineers and operations specialists in the support of enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.

Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

5+ Years of CyberArk Experience:

Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.

Scripting and Reporting:

Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.

Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.

Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.

Audit Experience:

Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.

Remediation Expertise:

Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.

Technical Platform Knowledge:

In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.

Banking Environment Experience:

Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.

Responsibilities

• Greet customers and provide professional customer service
• Fix appointment, follow-up through reminder calls, and ensure customer visits the outlet
• Boosting sales revenue and profitability by achieving sales targets
• Recommend packages according to individual needs and conditions
• Dealing with customer administration, incoming calls, inquiries and appointment bookings
• Update clients records in the system
• Provide administrative support
• Complete daily sales report for the outlet manager
• Collection and organization of client cards
• Maintaining client cards in neat and tidy order
• Handle and manage customer feedback (complaints & queries)
• Support the outlet manager in coordinating stock ordering, repairing equipment, store maintenance etc.
• Assist in stock take as required on a rotational basis
• General cleaning duties
• Any other appropriate duties and responsibilities as assigned

Requirements

• NITEC in Business Studies/ Administration/ Management
• Minimum 2 years of working experience in Customer Service (preferably in retail/ beauty industry)
• Require MS Office and Excel Skills
• 6 day work week including weekends and PH (Compulsory to work on weekends & PH)
• Able to work retail hours
• Adaptable to fast-paced environment
• Meticulous and Responsible team player
• Good interpersonal and communication skills
• Good command of spoken English

A great opportunity to be part of a dynamic and progressive mid-size SME healthcare provider with a regional presence, as MD Pharmaceuticals Pte Ltd continues on its growth and expansion plans in Singapore, Malaysia, Hong Kong, Thailand, Myanmar and other parts of Asia in the coming years.

MD Pharmaceuticals is now seeking to hire:

• Warehouse Operations cum Delivery Driver

Job Description:

• Ensure that all warehouse logistical operations and processes run smoothly. This includes inventory level monitoring, proper organization of the warehouse, ensuring standard operation procedures (SOPs) are followed, maintaining safety and cleanliness standards, etc.
• Receive and check all incoming goods shipments & prepare outgoing goods shipment for overseas.
• Re-packaging of goods for customers, whenever necessary.
• Ensure that all orders are properly packed and are matched with the correct invoice documents before being sent out for local delivery.
• Ensure safe transportation and timely delivery of goods (including loading and unloading) to customers in Singapore.
• Resolve any delivery discrepancies or customers' complaints in a professional and service-oriented manner on the spot.
• Prepare work reports and other documents related to deliveries.
• Maintain company vehicles in clean and good working condition.
• Perform other ad-hoc duties as assigned, including general warehouse duties (eg: maintaining proper organisation, cleanliness, safety standards of warehouse, etc.).

Key Requirements:

• Must have a valid Class 3 driving license, with good driving record and very few traffic violations.
• At least 2 years of warehouse operations and/or delivery driver experience.
• Physically fit and able to carry heavy goods.
• Strong time management skills and self-discipline, with ability to work under tight deadlines in a fast-paced environment.
• Good customer service attitude, patient and flexible.
• Able to work independently and also as a team.
• Must be able to read and write in English.
• Candidate must be already living/working in Singapore now.

Interested candidates, please submit your updated resume with your expected salary to us through the “Apply Now” button.

We are looking for a Recruiting Operations Coordinator to join our organization, ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company that helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win.

The successful incumbent will be the point of contact with one of our Project Accounts, responsible for delivering administrative and operational related services to the client and associates.

The ideal applicant will be a meticulous, service driven and flexible problem solver and quick thinker.

Role Highlights

• Serve as primary contact for processing needs and handling inquiries from internal stakeholders (example: Recruitment Consultant / Key Account Manager), the client & associates
• Manage associates, execute their visa / permit applications and coordinating their logistics with travel agencies on flights and hotel bookings
• Facilitate and escalate immediately, any issues encountered by associates at immigration or otherwise, as and when required
• Manage ops deployment & roll calls and provide site covering
• Gather required information / data, prepare necessary paperwork, and schedule associates for their first day of work
• Process onboarding, offboarding, work on timesheets, attendance records, leave & benefits administration and provide deployment details to Payroll
• Track process changes and drive documentation updates according to directives
• Provide policy interpretation and advisory by clearly explaining policies related to Company’s and Client’s operations
• Works closely with the client and associates to maintain positive work relationships
• Provides HR policy interpretation; rendering HR advises to internal stakeholders (example, Recruiters, Key Account Manager) and the client
• Maintains an effective level of administering benefits
• Assist with any ad-hoc duties, projects, recruitment and activities as and when required

Profile and Experience

• Some experience in offshore project operations, immigration, or customer care is preferred
• A quick thinker and problem solver who is calm and possesses strong communication, critical thinking and analytical skills
• Possesses ability to build and manage relationships
• Ability to prioritize tasks with strong time management skills

Training will be provided to qualified individuals who possess the key attributes but may not have the full relevant experience.

Equal Opportunity

Manpower operates an equal opportunities policy, which means we will not discriminate, directly or indirectly, against people on the grounds of their race, ethnicity, national origin, religion, cultural background, gender, age, disability, caste, marital status, union membership, political affiliation, pregnancy, health, sexual orientation and gender identity. Manpower will not discriminate in advertising, when selecting, offering training or providing benefits or services. Every vacancy will be open equally to those who have the required skills and qualifications.

We regret that only shortlisted candidates will be notified.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-notice

DUTIES AND RESPONSIBILITIES

• Provide administrative support to ensure overall efficient operation of the audit team
• General administrative duties such as preparing, sorting, scanning and filing of
  documents mails and emails, etc
• Assist with the preparation of audit engagement letters, etc
• Collaborate and work with the department’s stakeholders in providing updates to the
  wider team
• Assist with the preparation of, and disseminating the audit bills to client
• Assist with the collections of Audit bills and keeping the Audit team’s aging in check
• Coordinate staff activities
• Act as the point of contact between Staff and internal/external stakeholders
• Manage emails including checking incoming/outgoing emails and following up as
  necessary
• Schedule and coordinate appointments and meetings
• Prepare reports and documentation for meetings and appointments
• Assist with other ad-hoc administrative and project requirements as assigned by the
  Managers

REQUIREMENTS

• At least 2 year(s) of working experience in the related field is of advantage for this
  position
• Proficient in computer skills especially Microsoft Office applications
• Meticulous and possess analytical and problem-solving skills
• Effective verbal, listening and written communication skills
• Strong interpersonal skills;
• Effective organisational and time-management skills
• Follow instructions clearly and accurately within a timely fashion
• Proactive and enthusiastic about delivering positive results
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in
  Business Studies/Administration/Management or equivalent.
• Executive experienced in Secretarial/Executive & Personal Assistant or equivalent would be of added advantage.

Role Overview:

We are seeking a dynamic and results-oriented Customer Experience & Operations Lead to oversee the daily operations of Befound Studios. The ideal candidate will excel in operational management, SOP development, team leadership, and fostering collaboration across diverse teams. This role is integral to ensuring exceptional client experiences while driving growth and efficiency within the studio.

This is a work-from-office position, and you will thrive in our start-up environment where collaboration, adaptability, and proactive problem-solving are key. You will work closely with a passionate and creative team in a fast-paced, team-oriented environment that values innovation and hands-on contributions.

Key Responsibilities:

Client Experience:

• Role model as the brand ambassador for BeFound with a heart for our clients and sense of care throughout the client’s journey.
• Be the first point of contact for any escalation cases to management.

Operational Excellence:

• Lead and manage the daily operations of Befound Studios to ensure smooth and efficient functioning.
• Identify opportunities to improve operational workflows and implement best practices to enhance client satisfaction and team productivity.
• Develop, refine, and enforce standard operating procedures (SOPs) to maintain consistency and quality.

Team Leadership:

• Manage and mentor a team of Client Success Specialists, ensuring high performance and a client-centric approach.
• Provide training, support, and feedback to foster professional growth within the team.
• Schedule and allocate resources effectively to meet client and studio needs.

Collaboration:

• Work closely with cross-functional teams, including skin analysis experts, makeup artists, creatives, and marketing professionals, to deliver cohesive and exceptional services.
• Act as a liaison between operational staff and management to ensure alignment with strategic goals.

Strategic Growth:

• Partner with the management team to identify growth opportunities for the studio.
• Contribute to the development and execution of strategies to improve client acquisition, retention, and overall studio performance.
• Analyse operational data and generate reports to provide actionable insights for studio improvement.

Qualifications:

• Heart for people, takes initiative to go the extra mile in delighting clients.
• At least 5 years of experience in Customer Experience / Services and Operations management, preferably in the beauty, wellness, or service industry.
• Excellent interpersonal skills with the ability to build long term relationships and rapport, establish trust with clients and teams.
• Proven experience leading teams and driving operational excellence.
• Familiar with CRM systems, workflows and digitally savvy and resourceful to identifying best platforms for our team and clients needs
• Exceptional organizational and multitasking abilities, with a keen eye for detail.
• Ability to work collaboratively with cross-functional teams and adapt to a dynamic environment.
• Able to work on rotating weeks (Mondays to Saturdays / Tuesdays to Saturdays)

What We Offer:

• A work-from-studio environment in a fast-growing, pioneering start-up.
• A supportive and collaborative team culture that celebrates each other’s success.
• Enjoy BeFound Skincare Program as an employee benefit (upon completion of probation).