Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.

Operations

· Reporting to the Head of Operations, ensure smooth day to day running of the training centre.

· Lead a team of operations executives in process planning and execution.

· Take up Management Representative role for audits.

· Make operational decisions on the go.

· Train new comers on job demands.

· Ensure all binding obligations to SSG (SkillsFuture Singapore) and MOM (Ministry of Manpower) are met.

Training

· To take care of facilities of the training center.

· To liaise with trainers to ensure smooth documentation flow pre and post training.

· To maintain ISO29990 Standards of the training center.

· To maintain OSHA18001 Standards of the training center.

· To manage all training equipment and liaise with contractors for repairs and servicing.

· To manage Training Management System (TMS) within the training center.

· To perform scheduling task of trainers.

· To manage all training materials and ensure security of training materials.

Requirements:

· Must have a passion for the industry and leadership qualities to lead a team of executives.

· Understand the WSQ (Singapore Workforce Skills Qualifications) system and/or having ACTA/ACLP will be an advantage.

· Diploma and above qualifications.

· Good presentation and people skills.

· Driven and motivated.

5 day Work Week, 9am to 6pm

HUMAN RESOURCES

• Full cycle of recruiting, sourcing, pre-screening, on-site interviews and assessing, offering of employment and onboarding

• Identify, attract and source hard-to-find passive talent using different niche sites/online channels and other social platforms and professional networks. Organize and participate in the relevant career events and local job fairs to broaden the hiring needs

• Take steps to ensure a positive candidate experience throughout the candidate selection process.

• Liaise and work closely with the management on recruitment needs and deliver consistent and timely manpower results

• Manage and prioritize and close jobs in a timely and effective manner

• Send weekly updates on hiring progress and prepare monthly reports on recruitment progress.

• Administration work for all on/off boarding

• Assist in HR projects and other HR initiatives when required

• Other ad-hoc duties as assigned

OPERATIONS

• Oversee Operations Trainer to ensure smooth running of all the outlets daily

• Plan and manage weekly rostering for all front of the house staff, ensure that Roster always meet the Management expectation

• Provide training and guidance to new and existing staff as and when needed

• Ensure front of the house staff are totally conversant with the counter SOP/service sequence and the implementing of all company policies and procedures.

• To carry out on-going performance reviews, coach and direct activities to achieve desired performance according to Company’s objective.

• To review and analyse daily sales, highlight problem areas and take appropriate action to rectify poor performance. Propose and implement corrective actions if needed.

• Ensure Time Management System is updated daily according to the roster, monitor the overtime of all staff and ensure that it is within the MOM guidelines

• Any ad hoc duties as assigned

We are seeking a proactive and experienced Operations Manager to lead the China Department operations. This role involves overseeing the full scope of travel arrangements, managing relationships with suppliers and ensuring operational efficiency in the department. You will work closely with product planners, airlines, land operators and other key partners to deliver exceptional service for our China-based operations.

Responsibilities

• Oversee the issuance of air tickets, coordination with land operators, and direct bookings of hotels, restaurants, and attractions.
• Ensure adherence to deadlines for deposits, full payments, ticket issuance and promotional activities.
• Collaborate with product planners to monitor costing closely, including profit & loss and land & ticket costing for China-specific products.
• Supervise and guide the Operations Executive team in updating the OB system, ensuring smooth facilitation of counter staff operations for sales and follow-ups.
• Resolve operational issues swiftly and maintain strong, professional relationships with airlines, overseas suppliers, and other travel partners.
• Coordinate travel arrangements for group tours, liaising with airlines, overseas land operators and transportation providers.
• Supervise and support the reservation and ticketing operations, including tours, hotels, and air travel, ensuring smooth travel coordination for China tours.
• Assist with pre-departure and post-departure requirements, ensuring all travel details are addressed and clients are fully supported.
• Lead and oversee participation in travel fairs, roadshows, and promotional events.
• Provide operational support for the team, ensuring the highest standards of service and efficiency.

Requirements

• Minimum of 5 years of experience working in a travel agency as an Operations Manager or in a similar operational capacity.
• Proven ability to work independently and lead a team effectively.
• Strong problem-solving and negotiation skills, with the ability to handle multi-tasking in a fast-paced environment.
• Familiarity with Amadeus (GDS) and other booking systems.
• Excellent communication skills in both English and Chinese (written and spoken).
• Strong organisational skills with attention to detail.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).

Additional Information
Please provide the following in your resume:

1. A recent photograph
2. Reason for leaving your last employment
3. Current and/or last drawn salary
4. Expected monthly salary
5. Availability

We are looking for a fun, motivated, and driven team player to join our retail team at our flagship store in Singapore - a key figure in the overall OSN offline brand experience.

You should be someone who understands the brand and embodies our values.

Candidate must be able to commit on a full-time basis. We offer attractive salary packages, benefits and career growth potential.

The current position offered will be Full-Time Retail & Operations Executive or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the "Group").

Responsibilities include:

Retail:

• Executing and overseeing day to day operations i.e., Opening/Closing, inventory management, replenishments, customer service, cashiering, sales reporting, visual merchandising, goods receiving or deliveries
• Assisting in setup and roll out of new stores locally and overseas
• Achieving or exceeding sales and customer growth targets
• Ensuring excellent in store customer service and experience
• Executing in store-activities, events or campaigns
• Reporting on a daily/weekly/monthly product and sales performance
• Contributing regularly at internal meetings with team members to optimise store operations, improve workflow and productivity
• Reporting to Retail & Community manager

Customer service:

• Handling daily customer queries with prompt and appropriate solutions and escalating concerns to relevant departments
• Contributing regularly to innovation and improvement of workflow between online and offline sales channels
• Inspecting returned items and processing store credit refunds
• Ensuring excellent customer experience online and offline

Skills & Requirements

• Minimum I year working experience in retail (Fashion or F&B a bonus) or a customer-facing role
• Honest, hardworking, responsible, pro-active and a strong team player
• Able to converse fluently in English
• Must be able to commit 44 hours a week, including one day each weekend (Saturday and/or Sunday)

Please apply by submitting your CV to [email protected]

Job Description:

• Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
• You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery
• Excellence with advanced proficiency in each.
• Oversee the day-to-day operations of the service delivery team.
• Ensure timely delivery of services and maintain high levels of customer satisfaction.
• Manage the team's performance and provide guidance and support as needed.
• Collaborate with other teams to ensure seamless integration of service delivery solutions

Requirements:

Mandatory skillset:

1. Communication Skill

2. Troubleshooting and Analysis Skill

3. Manage a team of > 5 people before

Responsibilities:

• Operate the Combined Cycle Power Plant safely, efficiently, and in accordance with established operational guidelines to meet output requirements.
• Prepare for, execute, and monitor the startup, shutdown, and routine operations of generation units and auxiliary systems.
• Carry out condition monitoring, review operating parameters, and correct deviations to maintain optimal plant performance.
• Identify, report, and rectify all system, plant, and equipment defects.
• Ensure adherence to the plant’s generation dispatch schedule, conducting operational tests and inspections as required.
• Respond to plant emergencies, equipment failures, and outages.
• Manage generating unit operations and maintenance activities, ensuring compliance with safety measures and specifications.
• Monitor work areas and inspect tools and equipment to detect and prevent unsafe conditions or violations of procedures and safety rules.
• Prepare daily shift log reports and other operational reports.
• Liaise with external agencies (e.g., EMA PSO, PUB, NEA, SCDF) on operational matters during shift duty.

Requirements:

• Nitec in Mechanical, Electrical Engineering or an equivalent discipline.
• Knowledge of plant processes, operations, and safety protocols.
• Relevant experience in power plant operations, or related industries, is advantageous.
• Possession of a 2nd Grade Engineer (Steam) Certificate of Competency or a 1st Grade Engineer (Steam Combustion Engine) Certificate of Competency awarded by the Ministry of Manpower is an advantage.
• Proficiency in Microsoft Word, Microsoft Excel, and Maximo EAM or equivalent software.
• Strong analytical and communication skills, self-motivated, independent, and a team player.
• Willingness to work 12-hour rotating shifts.

About the role

We are looking for a Logistics Operations Officer to be part of our Asia Pacific Logistics Execution team to perform safe and timely shipments of >$2B worth of products to and from international origins and destinations.

Based in our Singapore Commercial hub, the primary responsibility is to manage the day-to-day operational activities, working in close collaboration with a complex stakeholder group from across the business to deliver optimal value for the various business units.

Reporting to the Supervisor, Logistics Operations, you will:

• Plan and execute shipments from the company smelters to customers in diverse locations, including placing bookings, coordination, and monitoring whilst minimizing freight cost, optimizing working capital, and meeting commercial requirements.
• Provide timely notification to all relevant parties on bookings and coordinate with stakeholders on subsequent changes.
• Track shipping schedules, perform all required system related updates and resolve issues that may affect shipping, vessel slippage risk and deliveries to the customers.
• Act as the primary escalation point of contact for all operational issues raised by both internal and external stakeholders.
• Process freight payments and resolve any payment disputes with vendors timely.
• Ensure completeness of accrual of freight cost at the end month.
• Develop and manage relationships with vendors such as shipping lines, 3PLs, and internal stakeholders.
• Investigate and handle claims relating to transportation and shipping.
• Participate in continuous improvement projects, identify any process gaps, and propose improvement initiatives to reduce costs and/or improve service levels.
• Participate in performance-related meetings and provide constructive feedback where relevant.
• Adhere to Rio Tinto logistics' existing policies and system requirements at all times.
• Create a Health, Safety and Environment (HSE) culture within Rio Tinto logistics ensuring all activities comply with Rio Tinto standards.

About you

To be successfully considered for this role, you will have:

• Degree in Business, Logistics, Supply Chain Management, Commerce, or related field.
• At least 5 years of related experience in supply chain/logistics.
• A team player, autonomous and self-driven.
• Excellent communication and presentation skills, both verbal and written.
• Determined problem solver with a high level of attention to detail, a strong analytical and critical thinking skills.
• Solid time management skills and ability to prioritize workload in a changing environment and within tight deadlines.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Exposure to SAP systems will also be beneficial.
• Experience with project cargo will be an added advantage.

We are expanding!

Work Details

• Location: Sin Ming
• Working Hours: 5.5 days | 8.30am – 5.00pm | Saturday 8.30am - 1pm

Benefits:

• Basic + Allowance + Overtime
• Training provided
• 14 days annual leave
• Birthday Leave
• Biannual Performance bonus
• Medical, Dental & Flexi Benefits!

Job Scope:

Emcee:

• Serve as the emcee for funeral services, ensuring a dignified and empathetic atmosphere
• Develop and deliver eulogies, announcements, and other spoken segments in both English and Mandarin
• Coordinate with speakers, musicians, and other participants to ensure a seamless funeral service
• Demonstrate cultural competence by incorporating appropriate rituals and customs into the ceremony.
• Any ad-hoc tasks as required

Ops Crew:

• Collection and transportation of deceased
• Driving and operating company vehicles, including funeral hearses
• Preparation of coffin and encoffining
• Perform various essential tasks during the funeral process, and assist funeral advisors in serving bereaved families.
• Loading and unloading of heavy items/ coffins
• Assemble and disassemble funeral wake set up
• Maintenance, cleanliness and tidiness of company vehicles, premises, goods and equipment
• Upholding service standard and professional image of company
• Maintaining courteous manner with all customers, vendors, and colleagues
• Perform night shift standby duties
• Any ad-hoc tasks as required

Requirements:

• Able to do shift work and work overtime when needed
• Valid Singapore Class 3 Driving License is required
• Fluency in english and mandarin to liaise with chinese speaking clients
• Able to handle physical work and lift heavy items
• Empathetic in dealing with bereaved families
• Team-player
• Experience in this industry is a bonus, but not required

Responsibilities:

1. Oversight of business inventories, stocks and supplies.

2. Assist manager with operational issues.

3. Handle complaints from clients and find solutions.

4. Maintenance of company equipment and materials.

5. Report damaged or missing inventory to manager.

6. Work closely with team to complete assignments

Requirements:

1. Able to work night-shift, split-shifts.

2. Able to work OT when required.

3. Be physically fit to carry packing materials (20-50kg)

4. It would be an advantage if you have a class 3 driving license.

Local importer and exporter of steel cargoes.

Assist in loading and unloading of cargoes (overhead cranes and forklifts).

Check sizes and specifications of cargoes against documentation.

Work place in Senoko area.

Work week Monday to Friday.

Work hours 0800hrs to 1740hrs.

Candidate with forklift licence would be preferred.

• Manage all inquiries and maritime cargo operations
• Keep an eye on client and vendor emails, calls, and texts.
• Obtain DO from client and respond to email
• Verify the stock availability on DO and notify the customer.
• Make contact with the appropriate agency and share contact details and emails with them.
• If necessary, make plans to pick up supply from nearby vendors.
• Keep track of inventory for movement in and out.
• Keep a watchful eye on the supply boat and vessel arrival status.
• Verify the boat arrangements if necessary.
• Set up the paperwork and transportation for loading
• Make sure the customer is updated with all additional costs.
• Retrieve the endorsed vessel. DO once loading is complete.
• File all paperwork correctly after the project is finished
• Any additional ad hoc tasks that management assigns

Responsibilities:

• Work in conjunction with cross-functional teams to enhance service delivery and troubleshoot any OTN-related issues.
• Troubleshooting of Optical devices such as Ciena 6500 and Infinera GX40 in Hut, PoPs and Datacenter.
• Handle dark fiber maintenance and any other queries raised by OSP
• Day-to-day activities involve working on multiple vendor troubleshooting various software and hardware issues
• Support team in handling optical devices for any incidents such as hardware failure, power outage, major fiber event and etc.
• Coordinate with smart hands and optical equipment manufacturers to resolve issues and restore service.
• Work with ISP/vendors on fixing any issues related to the network, such as RMA process and fiber repair.
• Knowledgeable on performing and reading the analysis/outcome of the OTDR testing.
• Monitor Optical Long Haul and Metro networks and troubleshoot a variety of issues in a timely manner.Perform fault isolation based on the troubleshooting outcome.
• Partner with and escalate to, various internal teams in pursuant of restoring service and limiting impact.Manage and escalate critical events while communicating clearly and concisely.
• Document and optimize operational processes and procedures.Contribute to the creation of monitors, alerts, dashboards and metrics to drive continuous improvements.
• Document and follow RMA processes and procedures for all relevant vendors.
• Work cross-functionally and cross-regionally with other optical and network operational support teams. Some weekend work may be required.

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
• Builds productive internal and external working relationships.
• Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies
• Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world
• Working knowledge of ROADM, coherent transponders and long-haul operation optical networks
• Understanding of Optical layer (L0/L1) traffic reliability configurations using Protection and/or Restoration schemes including pros/cons
• Knowledge on DWDM device, its component and familiar with the CLI command.
• Knowledge of Dark fiber testing and light level testing.
• Knowledge of Network and Networking protocols.

Export Process

• Prepare and manage export documentation, including shipping documents, and export permits.
• Ensure accuracy and completeness of export-related paperwork.

Quality Control and Inspection:

• Ensure compliance with import standards and company requirements
• Checking of HAWB Labels, seal numbers, import documentation

Customs Compliance:

• Coordinate with customs brokers or authorities to ensure compliance with import regulations and procedures.
• Stay updated on changes in import laws and tariffs to facilitate smooth customs clearance.

Customer Relationship Management:

• Address inquiries, resolve issues, and provide assistance to ensure internal and external customer satisfaction.

Logistics Coordination:

• Organize and manage logistics for the importation process, including shipping, transportation, and warehousing arrangements.
• Liaise with internal & external service providers to ensure timely delivery.

Record-Keeping and Reporting:

• Maintain accurate records of import transactions, shipping documents, customs declarations, and temporary import shipments into the NG system

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Do meaningful work with us. Every day.

At Amplify Health, we’re looking for individuals with ambition, resilience and passion for healthcare, insurance, wellness and digital technology. As a fast-growing business with the ambition of making people and communities across Asia healthier, we have exciting career opportunities available to help us achieve our vision.

Amplify Health is looking for an individual with exceptional cross-functional skills focusing on operations and project management with strong understanding in technology, data and product management skills to join the Amplify Health team. A successful candidate will be responsible and engage in variety of strategic initiatives focusing on organization capabilities, operating model and performance improvement to drive operational efficiency, business controls and execution to deliver business outcomes. The individual will also work closely with various teams to support the integration of inorganic growth opportunities.

To be able to succeed, the individual will be part of the core management team of Amplify Health with strong sponsorship from CEO, CFOO, and CPO among others. To ensure connection, effective execution and “local presence”, travel to key-locations of Amplify Health across Asia, e.g., in India, will be required from time to time.

Who we are

Amplify Health Asia Pte. Limited (Amplify Health) is a leading health technology and analytics organization, providing our customers with integrated solutions to improve outcomes for individuals and the sustainability of health systems.

The vision for Amplify Health is to be a leading digital health technology and integrated solutions business. We aim to be a trusted custodian of Asia's largest repository of health data, unifying financial, clinical, operational and behavioural data to empower our customers with insights that highlight opportunities to deliver better value and care outcomes.

Our Culture and Values

At Amplify Health, we believe in fostering a culture that embodies the spirit of Courageous Entrepreneurs. We are passionate and innovative individuals who continuously strive to push boundaries and think outside the box. We understand that calculated risks are essential for driving progress, and we view failures as valuable opportunities to learn and grow.

As Outstanding People, collaboration, learning, and growth are at the core of our values. We trust and rely on each other, working together as a unified team to achieve our goals. When success comes our way, we celebrate it as a collective achievement, and we are committed to improving and excelling together.

We firmly believe in the mantra of Discuss, Decide, Do. Listening is fundamental in our decision-making process, and we act promptly, ensuring accountability in everything we do. Simplicity is the key to our efficiency, and we get things done quickly and effectively while being guided by facts and understanding.

At the heart of our pursuits lies a Lasting Impact. We prioritize the needs of our customers, and we are crystal clear about the problems we are solving for them. Progress is our north star, and while we strive for excellence, we acknowledge that perfection is a journey, and we remain focused on delivering excellent products that make a tangible difference.

If you are a passionate and innovative individual who thrives in a collaborative environment, where courage is celebrated, and customer focus is paramount, we invite you to join our team. Together, we will shape the future with our unwavering commitment to excellence and the determination to make a lasting impact in the industry.

How you would make a difference

Target Operating Model

• Work with key stakeholders to design an agile operating model that is fit for purpose and appropriate (lean, yet compliant) for a start up business in the Health Technology industry. In particular, drive the move to a more product-led organisation, across product, technology, data, commercial/clients, and other key areas like finance. Develop goals/OKRs and KPIs to create joint accountability across functions and transparency on progress of implementation.
• As part of the TOM, assess and plan for the introduction of high level goals and useable SOPs across the critical processes, including the (product) development and deployment lifecycles (e.g., OKRs, QBRs, user forums, DevSecOps, …)
• Implement and execute the agreed target operating model across the business and different teams (incl. product, data, technology and commercial/client) that transition from the current siloed model to a more joined up and collaborative model, including Vitality and acquisitions.
• Structure, organise and execute the organisation build out in satellite locations, with India as a key focus. Ensure linkage into the new TOM and the product-led organisation.
• Collaborate with, and coach, the ExCo and other key stakeholders, esp. during the transition phases to the new TOM, to introduce, enable and deliver an innovation-focussed, agile and empowered organization (e.g., agile ways of working, modern software and product development practices, distributed development, agile budgeting cycles, GTM)

Help deliver business outcomes, prioritisation and efficiency

• Understand and articulate the workloads across the business, identifying resource contentions. Optimize workloads (prioritization, what not to do) in close collaboration with the various teams and stakeholders, taking advantage of the new product-led organization
• Create transparency on delivery of key company initiatives, focusing on automation and prioritizing available sources-of-truth for reporting purposes, manage challenges, intervene where required to ensure successful outcomes. Recommend strategies to ensure smooth initiative execution and completion to ExCo on a regular basis.
• Develop and standardise core-operational processes and drive a data-led continuous improvement
• Working with and management of consultants/3rd parties with respect to any outsourcing activities.

Support for strategic initiatives and integration of inorganic opportunities

• Act as a business integrator for inorganic opportunities and other strategic initiatives, collaborate closely with Amplify Health’s head of M&A and acquired companies’ management and other key stakeholders to enable and deliver integration plans and outcomes.
• Work, as required, with third parties and acquired companies to deliver fit for purpose plans and governance to expedite integration and delivery of results.

What you need to be successful

Education:

• University Degree in a Business administration, financial or other relevant discipline

Experience:

• 8+ years business operations including reporting and analysis in a multi-national Financial Institution business and / or consultancy business.
• 8+ years’ experience in a software development or consultancy business.
• 3+ years’ experience of supervisory or management experience in the above position.
• Experience in execution of transformation programs across business and technology in, as well as experience in the health and wellness industry is a major plus.

Key competencies

• Good interpersonal and communication skills to collaborate with AHA and AIA Group Office personnel at various levels including ExCo and Board members.
• Good mentoring and coaching skills.
• Ability to work under pressure to meet tight deadlines.

Job Description

• Provide trade processing support (Inputter) for products handled within the Department
• Products include L/C advising (Import and Export), amendments, corrections, re-advising, transfer, negotiation, outward/inward collection, disbursement, documents checking, acceptance, payments, trust receipt, banker guarantee, discounting, trade related loans
• Journal entries, month end reporting

Job Qualifications

• About 1-3 years of working experiecne in Trade Finance products
• Knowledge of UCP600, ISP98, ISBP745
• Vetting of documents, CDCS holder is a plus
• Experienced in LC issurance
• Experienced in enhancement/UATs/Projects is a plus
• Execute compliance checks like sanction countries, vessels, shipping route, names of companies, etc.
• Team player
• Eye for details
• Able to work independently

Get To Know Our Company

https://www.uparcel.sg/

uParcel has planned, matched and optimised millions of same day deliveries using our proprietary logistics technology platform. Backed by data and driven by an innovative decentralised clustering model, we provide the most efficient deliveries to consumers through artificial intelligence assignment of delivery jobs to our network of delivery partners.

In contrast to the traditional hub-and-spoke last mile delivery model, our point-to-point clustering model enable same day deliveries efficiently by removing the need for extensive packaging, warehouse sorting and reducing distance travelled for greater productivity.

Our vision is to become the leading logistics platform that enables greater resource sharing and optimized routing to move the world more sustainably. We are a dynamic and forward-thinking technology company dedicated to creating exceptional user experiences through innovative design and cutting-edge interfaces.

We are currently present in Singapore, Malaysia and India, with expansion plans to the rest of the region. uParcel is ranked Top 100 Fastest Growth Companies in Singapore 2023 and 2024 and Top 500 high growth companies in Asia Pacific by Financial Times in 2023 and 2024.

We are seeking a highly organized and proficient Warehouse Operations Executive to oversee our ecommerce warehouse fulfilment operations. The ideal candidate will have extensive experience in warehouse management and a strong understanding of the ecommerce sector. This role is critical to ensuring efficient, accurate, and timely order fulfilment, which is essential for maintaining customer satisfaction and supporting the company’s growth objectives.

Key Responsibilities

· Order Fulfillment: Ensure all ecommerce orders are processed, packed, and dispatched accurately and on time.

· Inventory Management: Maintain optimal inventory levels, conduct regular stock audits, and manage stock replenishment to prevent shortages or overstock situations.

· Warehouse Organization: Develop and implement efficient warehouse layout plans and storage systems to optimize space and streamline operations.

· Quality Control: Implement and monitor quality control processes to ensure that all products meet the company’s standards before dispatch.

· Team Management: Supervise and train warehouse staff to ensure high performance, adherence to safety protocols, and maintenance of a productive work environment.

· Shipping and Logistics: Coordinate with shipping carriers and manage logistics to ensure timely and cost-effective delivery of orders.

· Data and Reporting: Utilize warehouse management systems to track inventory levels, order status, and other key metrics. Generate and analyze reports to identify areas for improvement.

· Customer Service Support: Handle any warehouse-related issues that arise in customer service queries, ensuring prompt resolution and customer satisfaction.

1. Assist the Manager and Assistant Manager on the day-to-day operation of all F&B outlets including Banquet

Operations.

2. Supervises staff to ensure courteous and efficient services is provided to all guests.

3. Manages guests satisfaction and build rapport with them.

4. Handles and attends to all complaints and adopts immediate action.

5. Responds actively to guest enquires/reservations via email/phone calls.

6. Ensures proper execution of food and beverage promotions and cuscades information to the team.

Responsibilities:

• Provide support to Operations & Administration Department
• Assist in administration such as order confirmation, receiving, payments, invoices and claims
• Assist in inventory management and periodical stock taking
• Work closely with interdepartments, department heads, suppliers and clients
• Administration of Warehouse Management System, SAP and other portals
• Prepare and generate periodical reports
• Any other ad hoc duties as assigned

Requirements

• Minimum Degree with some relevant working experiences
• Able to work in a fast-paced, dynamic and cold room environment
• Possess good communication and organisational skills
• 5.5 days alternate work week
• Public holidays as per scheduled

Job description

1. Provide the full support to T&M on the listed derivatives markets

2. Liaising with the various brokers in term of give up position

3. Manage the collateral movement between the bank and the clearer

4. Validation of all Futures and Exchanged traded products against source documents

5. Verification and perform Margin Calls and Margin Withdrawals

6. Performed T+1 reconciliation for various markets like SGX, NSE, KRX, OSE, TFX and TSE for Listed Derivatives products

7. Update and monitor all Clearers/broker trading limits

8. Updating of Exchange Final Settlement Price to BUC

9. Monitoring of Exchange Trade Option expiration

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities:

This position requires the candidate to work closely with the Operations and Client Service team. This position will provide customer care services to students and their parents, as well as operational support for the team.

Job Role & Responsibilities:

• Plan monthly enrichment programme schedules and holiday camps for all schools.
• Liaise between schools and enrichment programme vendors to confirm the schedule.
• Inform respective schools to broadcast the available enrichment programme to the parents.
• Handle parents’ queries, feedback and enrolment promptly and professionally.
• Provide parents with clear explanations on our programmes via various communication channels.
• Prepare necessary in the portal for registration.
• Follow up with parents for registration, payment and programme schedules.
• Prepare enrolment list, teachers detail to send to schools before the start of programme.
• Work closely with vendors and schools for any cancellation/replacement class.
• Inform parents on cancellation/replacement of classes if any.
• Process ad-hoc credit refunds for students who are withdrawing/graduating.
• Execute payment process for the enrichment programme vendors.
• Correspond with ECF for sponsored students and enrichment programmes.
• Provide operational support for all enrichment programmes.
• Prepare monthly and termly revenue and costing reports for E-reach.
• Prepare monthly programme enrolment report for E-reach.
• Reception duties, answering any phone and email enquiries.
• Deliver a professional and high-quality service experience in a customer-facing role.
• Acquire a strong working knowledge of the organisation’s programmes and services.
• Maintain close liaison with other departments in order to have a good understanding of the operational flow and ensure a seamless client experience.
• Develop great rapport with parents, children as well as teachers to build brand loyalty.
• Responsible for the weekly logistics of the enrichment programmes, including printing, assembling, packing and arranging of transport of experiment materials to various schools.
• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements:

• Possesses at least GCE ‘A’ levels or the equivalent.
• Minimum 1-year experience working in a customer service.
• Required to work shift hours and on weekends.
• Strong proficiency in written and spoken English.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality or education industry are most preferred.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Good team player, possesses the ability to work with minimal supervision.
• Positive, extroverted and outgoing personality.
• Well-groomed with a professional disposition.
• Flexible, able to manage change and ambiguity well and able to work under tight deadlines.
• Careful, meticulous, with an eye for detail.
• Well-organised, methodical with strong time-management abilities to manage multiple tasks.

The Operations Executive (Commercial and Environmental) assists with the management of cleaning operation duties as directed by the manager.

Job Responsibilities:

Manage cleaning services
- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)
- Ensure cleaning teams adhere to safety measures to during cleaning operation
- Assist in budget planning for cleaning operations
- Review daily cleaning job reports for submission to management
- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.
- Covering of manpower if needed (requires you to do hands-on cleaning)
- Recruiting of manpower for projects
- Resolving all matters/ incidents on site

Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites
- Identify and recommend suitable equipment and/or technologies to improve cleaning operations
- Implement maintenance schedules for tools and equipment

Manage cleaning teams
- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

Manage incidents
- Guide teams to respond to major incidents/emergencies and reporting it to the management

Job Requirement:
- Preferably with 2 years’ experience in related fields
- Team player, good problem-solving and decision-making skills
- Excellent communication skills and customer oriented
- Ability to multi-tasks under tight time frames with minimum supervision
- Organised, responsive and resourceful
- 6 Days work week

About the job

As an Operations Lead for a fast-growing direct-to-consumer contact lens brand, you will oversee the day-to-day operations and logistics of order fulfillment, inventory management, customer service, and sustainability initiatives. You will work closely with various internal teams and third-party partners to ensure smooth, efficient processes and an excellent customer experience. This position requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.

Key Responsibilities:Order Fulfillment & Customer Service

Order Processing & Fulfillment

• Monitor and manage all incoming orders to ensure they are processed and fulfilled in a timely manner.
• Check for last-minute order changes in customer engagement platforms (or equivalent systems) to ensure accuracy. Submit fulfillment orders ensuring all logistics and stock are aligned.

Customer Service Management (Order-Related)

• Oversee the order-related customer service operations, ensuring that customer inquiries, complaints, and feedback are addressed promptly and efficiently.
• Work with the customer service team to resolve any order fulfillment issues (e.g., incorrect shipments, returns, amendments and exchanges).

3rd-Party Logistics (3PL) Partners

• Manage relationships with external fulfillment partners and ensure they meet service level agreements (SLAs) regarding order fulfillment, shipping times, and product quality.
• Conduct regular reviews and evaluations of 3PL performance to ensure consistency and quality standards.

Sustainability and Project Operations

Advocate Location Management

• Serve as the Primary Contact (PIC) for advocate locations, ensuring smooth communication and operations.
• Coordinate logistics with advocate locations to ensure recycling bags are sent in time for pickup.
• Manage the relationship with advocate location PICs, ensuring satisfaction with the program and smooth operational processes.
• Ensure that the courier is contacted and scheduled for collection when advocate location PIC reports that the bags are full.
• Coordinate with the marketing team to ensure that awareness materials (e.g., leaflets, posters) are provided to advocate locations to educate consumers about the recycling program.

Recycling Program Management

• Oversee the sustainability initiative involving the collection of used contact lens blisters, including liaising with recycling plants.
• Ensure that blisters are properly sorted and ready for recycling according to the plant's requirements.
• Weighing and recording the amount of material (in kilograms) collected for tracking and reporting purposes.
• Advocate Location Awareness:

Inventory Management

Inventory Forecasting

• Develop and maintain accurate inventory forecasts to ensure adequate stock levels are available for order fulfillment while minimizing overstock.

Inventory Systems & SOP Implementation

• Implement and manage inventory management systems to track stock levels in real-time.
• Oversee the integration of these systems with order fulfillment and customer service platforms to ensure seamless operations.

Stock Count & Reporting

• Conduct real-time stock counts to ensure inventory accuracy and prevent stockouts.
• Generate weekly reports on inventory levels, stock turnover, and any discrepancies for review by senior management.

Volunteer Management (Sustainability Initiative)

Volunteer Recruitment, Training and Coordination

• Lead the recruitment process for volunteers involved in the sustainability initiative (e.g., foils peeling and blister sorting).
• Ensure that volunteers are trained in the proper procedures for handling materials for recycling.
• Track volunteer participation and performance, ensuring that targets for the sustainability program are met.

Key Qualifications & Skills Required:

• 3-5 years of experience in operations management, ideally in a D2C or eCommerce environment.
• Experience in order fulfillment, logistics management, and customer service is a plus.
• Sustainability program management experience is highly desirable.
• Strong organizational and time management skills, with the ability to juggle multiple tasks and priorities.
• Proficiency in inventory management software and basic Excel skills.
• Excellent communication and interpersonal skills, with a strong ability to build and maintain relationships with internal and external stakeholders.
• Problem-solving mindset, with the ability to resolve operational issues quickly and efficiently.
• Data-driven approach to decision-making and performance tracking (inventory levels, 3PL performance, etc.).
• High attention to detail, especially in tracking inventory and monitoring fulfillment processes.
• Proactive and hands-on leadership style.
• Passion for sustainability and environmental initiatives.

Job Description

• Industry/ Organization Type: Engineering/Manufacturing
• Position Title: Team Supervisor (Site Operations)
• Working Location: Kallang
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary $4,000 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Ensure accurate daily tracking of worker attendance, including clock-in and clock-out times.
• Provide strong leadership and guidance to the team of workers, ensuring smooth and efficient operations on the customer site.
• Assign tasks and duties based on individual team members' strengths and project requirements to optimize productivity.
• Communicate job roles, expectations, and deadlines clearly to all team members, ensuring they understand their responsibilities.
• Motivate and encourage the team to meet and exceed productivity targets while maintaining high morale within the group.
• Oversee and monitor the quality of work performed by team members to ensure customer satisfaction and adherence to company standards.
• Act as the primary contact for resolving any conflicts or issues among team members or with customers, ensuring a positive work environment.
• Address disputes quickly and fairly, promoting harmony within the team. Escalate major concerns to upper management when necessary, while proposing practical solutions.
• Ensure the availability of necessary tools, equipment, and resources for the team to perform their duties efficiently.
• Execute any new assignments as directed by the superior, adjusting to the needs of the project or operations.

APPLY NOW!!!

• NITEC or Diploma qualification in an engineering-related field
• Proven experience in a supervisory or engineering role, preferably in a similar setting.
• Strong leadership skills with the ability to manage and motivate a team effectively.
• Excellent communication skills to clearly convey expectations and resolve conflicts.
• Good organizational and problem-solving abilities to ensure smooth workflow and timely task completion.
• Ability to work independently and escalate issues to upper management when necessary.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69544 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

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