Job Description & Requirements

Roles & Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits
• Strong leadership, motivational and people skills
• Acute financial management skills

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Mandarin and English speaking is must.
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Control operational costs and identify measures to cut waste
• Fluent in English and Mandarin as need to liaise with Mandarin speaking associate.

Interested candidates please send your resume through email : [email protected]/whatapps : 93974262

Job Responsibilities:

• Handle the daily maintenance of the room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfactions
• Work in conjunction with Finance to maintain and minimize levels of account receivables
• Report on a regular basis to the FOM on the performance of the Front Office against operations and human resources performance. Analyze variances and monitor the impact of initiatives and corrective actions
• Manage the training and development of the team with an eye toward maximum Host’s satisfaction, productivity and guest satisfaction
• Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with the team
• Deal with problems and complaints received from guest and act upon immediately to ensure guest satisfaction
• Co-ordinate the Front Office operations for Sections under their supervision, including Reception, Concierge, Bellman, Doorman and Operator to ensure guest service excellence and adherence to standards and procedures at all times
• Contribute and actively participate and implement any activities to upgrade and improve service concept and operations
• Operate the Department with Hotel policies as they are related to the ethical codes, standards of good business practice and local laws and regulations
• Be well versed and ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation, and related Hotel policies. Ensure the team are aware of their duty of care as determined by legislation and that they maintain completed familiarity

Job Requirements:

• Strong interpersonal skills
• Detail-focused and guest-oriented
• Excellent leadership and problem-solving skills
• Strong verbal and written command of English

Job Responsibilities:

• Assist Banquet Operations (BOP) Managers in the implementation of the specific objectives and strategies for the section to achieve and maintain high standards, quality and maximum profitability for the section
• Assist the BOP managers in implementing the Hotel and Banquet policies, procedures and standards as spelled in the F&B Operations Manual and provide feedback for improvement
• Assist the BOP managers in controlling the purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems used by the section
• Support the BOP section to achieve (or exceed) set standards, monthly budget targets and keep the brand promise. This includes promoting the revenue generation initiatives and managing all sectional expenses
• Provide leadership for the BOP section in the absence of the BOP Managers

Job Requirements:

• Positive attitude and team player
• Service-oriented
• Meticulous with an eye for details
• Able to work in fast-paced environment
• Strong leadership and managerial skills
• Able to work in a team and independently

[What you will be working on]

You will be responsible for the following:

• Lead operations planning including process reviews and land planning workstreams

• Carry out reviews relating to department’s operational policies and work processes, as well as IT systems

• Drive and implement process reviews and technologies for adoption operationally to enhance productivity, streamline processes and to bring about greater convenience to members of public

• Plan and manage end-to-end procurement activities, call new tenders and execute contract variations, ensuring that Government Procurement guidelines are adhered to and value for money purchases are attained.

[What we are looking for]

• Able to deal with complexity and ambiguity

• Strong analytical, conceptualisation and problem-solving skills

• Familiar with process improvement methodologies and automation tools (e.g. Lean Six Sigma, Robotic Process Automation)

• Experience in procurement, tender calls and presentation will be an advantage; Knowledge in Government Procurement Instruction Manuals is a bonus

• Excellent written and verbal communication skills

• Comfortable to work in a fast-paced environment that would require the ability to manage multiple priorities and stakeholders at the same time

• Self-driven and always ready to strive for improvement

• Good interpersonal skills and enjoy working with both internal and external stakeholders

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

• Support as secretariat of Campus Rejuvenation (CR) Committee and manage the CR project to rejuvenate Campus Infrastructure, Teaching & Learning Facilities from planning stage till the successful handover of the rejuvenated buildings to RP.
• Coordinate with stakeholders to collate detailed users’ requirements from schools, centres, offices and departments from concept design to detailed design, including to manage the design-change requests.
• Coordinate with stakeholders to minimise disruptions to campus operations especially academic lessons with the provisions of the decanting facilities throughout the construction phases, including prioritising the phases based on needs and functions.
• Prepare the budget papers, cashflow projections and decanting scheduling for Office of Estates (OES) to seek Senior Management such as Development Committee (DC), Board of Governors (BOG) and eventually Ministry of Education’s (MOE) approval.
• Manage contract administration of the multi-disciplinary consultancy tenders and construction tenders including procurement, specification formulation, evaluation, recommendation and site work implementation.
• Manage the performance of the main contractors, consultants and Managing Agent to uphold the quality services.
• Oversee the project management of minor renovation, addition & alteration works including facilities management to support OES departmental roles and functions.

[What we are looking for]

• Possess background in Project Management Services, Construction Services, Building Services, Engineering or related field with at least 3 years of relevant working experience preferred. Experience in government procurement, managing multi-disciplinary consultants and submissions to regulatory authorities will be an added advantage.
• Sound planning and organizing skills, with a strong sense of responsibility for completing assigned duties on time.
• A good team player with good communication, interpersonal and collaboration skills to engage stakeholders across all levels and able to work independently at the same time.
• IT savvy with digitalisation, computer-aided design (CAD) and project scheduling skills.

What you will be working on

As a policy officer, you will spend your time:

• Analysing employment data and trends;

• Researching labour market developments;

• Conducting industry engagements to gather feedback and help support companies’ manpower needs;

• Developing manpower policies with a data-driven approach;

• Collaborating within and across public agencies to formulate policy and enable seamless execution of manpower initiatives.

What we are looking for

• Keen interest in public policy formulation and implementation;
• Strong critical thinking skills;
• Strong writing and verbal communication skills;
• Experience in data analytics and visualisation tools;
• Strong interpersonal and networking skills;
• 2 – 3 years work experience in public policy or data analytics.

Only shortlisted candidates will be notified.

#LI-BR1

Key responsibilities include:
 

Training for PA Staff and GRLs

• Supports the conduct of courses (face-to-face, virtual or blended) to enhance the capabilities of GRLs and PA Staff.

• Assists to prepare training materials (facilitator’s guide, learner’s guide, PowerPoint, e-learning course wares etc) and learning aids (learning posters, videos, activity props, etc) for the conduct of the course.

• Assists in reviewing the course through evaluation forms, surveys and focus group discussions with learners.

Management and Organisation of Training Programme

• Manages all training supplies, activity props and learning aids.

• Works in taskforces and project teams to enhance NACLI’s training quality.

• Collates and reports GRL and PA Staff training data such as course schedules, course runs, attendance, number of learners, learners’ profiles etc.

• Compiles data on speakers’ profiles for leadership dialogues / Community of Practices (CoPs) and leadership programmes, where relevant.

Stakeholder Engagement

• Liaises with NACLI departments, PA Divisions (Constituency Offices, HQ Divisions, etc) and vendors to facilitate and implement GRL and PA staff courses.

• Liaises with NACLI departments, PA divisions and vendors to schedule training dates, coordinate venue for training, and ensure all administrative and logistics support are provided to create a conducive learning environment for learners and facilitators.

Finance & Support

• Assists in procurement process such as preparing specifications for GeBIZ ITQs, selection committees and awarding of contracts in liaison with NACLI’s Training Operations department.
   
• Provides secretariat or manpower support for meetings and other NACLI programmes which may be conducted during weeknights and weekends.

Other Duties

• Other ad-hoc duties not covered under main responsibilities and duties.

What we are looking for:

Requirements:
 

• Minimum - Professional qualification or formal training in training and development, education, research or business management-related discipline

• Minimum - At least six months related working experience in training and development, education, research or business management and practical knowledge in training coordination and management

• Desired - One year related working experience in training and development, education, research or business management and practical knowledge in training coordination and management

Only shortlisted candidates will be notified.
Successful candidates will be given a 3-year contract.

Job Description & Requirements

Roles & Responsibilities :

· Manage day to day restaurant operations, and ensure a positive outlet image

· Coordinating front and back of the house operations for smooth delivery of services

· Training / coaching of new and current staff on customer service best practices

· Managing staff training, schedules and work performance

· Organize and supervise shifts

· Respond promptly to customer complaints, suggest solutions to resolve complaints

· Ensure compliance with safety and sanitation regulations

· Control operations cost and identify measures to cut wastages

· Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations

· Preparing of reports

· Analyze and forecast sales figures to maximize profits

· Strong leadership, motivational and people skills

· Acute financial management skills

Qualifications & Requirements

· Diploma in Hospitality, Retail Management or related field

· Proven work experience as Restaurant Manager / Hospitality Manager

· Strong leadership skills

· Excellent communication skills

· Financial Management skills

· Customer service oriented

· Mandarin and English speaking is a must. (Because we serve Chinese cuisine)

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff.

· Control operational costs and identify measures to cut waste

Interested candidates please whatapps us at +6593974262.

Information:

1. 5-day work week:
2. Mon-Fri: 0830-1730

Responsibilities:

• Managing the sales team to achieve growth and sales targets
• Design & implement strategic business plan to expand customer base and presence
• Manage sales by developing a business plan that covers revenue and expense controls
• Perform recruiting, objectives setting, coaching and performance monitoring of salesperson.
• Develop sales team through motivation, counselling and educate service knowledge
• Build long-lasting customer relationships by partnering and understand their needs
• Present realistic budget/forecasts to the management team
• Identify new opportunity and trend of new products and competition status

Requirements:

• Diploma/ Degree iny any discipline
• Min 3 years in B2B as Sales Manager in transport/logistics/supply chain industry
• Competent in planning, implement sales strategies and lead a team
• Proven negotiation skills complied with the ability to close business wins
• Able to develop sales plans, analyzing profitability of prospects, and review operational & financial data
• Proficient in customer relationship management.

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

Oversees the installation, modification, upgrade and maintenance of manufacturing equipment. Maintains current records on equipment manufacturers’ technical notices, upgrades and safety issues. Studies equipment performance and reliability. Establishes programs and solutions for increasing uptime and for equipment problems that affect the manufacturing process. Provides technical support to the manufacturing equipment repair and process engineering organizations. Defines and writes preventative maintenance schedules.

Job Responsibilities

- Provide advice to internal stakeholders on all procurement-related matters and ensure they are compliant with Company Procurement Policy.

- Perform vendor screening, supply market research and analytical studies to identify and select potential suppliers to be added to the pre-approved vendor list.

- Prepare RFQ/Tender documents

- Review and evaluate quotations from vendor

- Coordinate purchasing activities and services based on company’s needs.

- Monitor process and supplier performance and resolve issues with suppliers.

- Manage and analyze expense data with the objective to derive cost saving opportunities.

- Monitor contracts and renewal prior to expiry

- Any other duties assigned by manager

Requirements

- Min 3 years of relevant experience in the F&B industry

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Responsibilities

• Oversee the day-to-day operations of the clinics.
• Leading a team of clinic consultants, therapists and point of contact as well as influencing Physicians to ensure that all the clinics' daily operational activities are running smoothly and effectively and monthly’s clinic sales target are achieved.
• Coordinate and communicate between patients, employees and management team.
• Manage and approve company budgets, assign tasks and schedule of weekly work shifts.
• Implement policy changes, planning of employees’ development and training programmes, as well as involving in the recruitment process.
• Regularly evaluate, develop and implement new protocols to optimize patient care and to improve clinics’ operations, staff performance and productivity.
• Performing quarterly employee reviews and gathering feedback to help employees achieve both the organisation and their individual professional goals.
• Ensure that all policies and procedures function in accordance with state and federal laws.
• Supervise and manage clinics’ purchases, inventory, maintenance and repair of clinic equipment.
• Being present at the different clinics daily to support the team, including handling difficult patient situations.
• Involve in clinic promotional activities and propose new strategies for business growth.
• Assist in any additional ad-hoc tasks assigned by the Company.

Other information

• Working schedule: 5 day work week with 2 days off (off days will be split 1 weekday and 1 weekend)
• Willing to work on weekends and public holidays as clinics are open daily.
• Working shift: 830am-615pm / 1145am-930pm (Rotation)
• Willing to travel as clinics are based islandwide when required.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Responsibilities:

• Drive a people-centric transformation by mentoring, coaching, and developing the production team. Encourage a mindset of growth, innovation, and resilience, ensuring the team is adaptable and responsive to change.
• Oversee the production budget, actively identifying and pursuing opportunities to optimize costs and improve financial performance.
• Implement robust shop floor control systems to ensure transparency, governance, and efficiency.
• Lead the assessment and implementation of automation initiatives within production to enhance efficiency, quality, and scalability within the agreed budgets.
• Develop and monitor KPIs related to automation success, cost savings, and production efficiency, leveraging data to make informed decisions and adjustments.
• Champion a culture of continuous improvement, utilizing Lean, Six Sigma, and other methodologies to streamline processes and reduce waste.
• Facilitate workshops, training sessions, and regular communications to inspire and motivate the team towards embracing new technologies, methodologies, and ways of working.
• Create an environment that supports team collaboration, problem-solving, and proactive risk management.
• Ensure compliance with all safety, quality, and regulatory requirements, particularly in the adoption and integration of new automation technologies.

Prerequisites:

• Minimum 5 years of experience in a production management role, with proven experience in transforming a production environment.
• Demonstrated leadership skills with the ability to manage, inspire, and develop a diverse production team through significant organizational changes.
• Strong understanding of Lean, Six Sigma or similar methodologies. Familiarity with shop floor control approaches and implementation.
• Excellent communication, interpersonal, and motivational skills, with an ability to foster a positive, engaging, and innovative work environment.
• Fluent in both English and Mandarin.
• Experience with shop floor control methodologies and a strong analytical approach to problem-solving and decision-making.
• Commitment to upholding the highest standards of safety and quality.

· 5 days’ work week

· Central area near MRT

· Attractive Package & Transport Allowance

Job Responsibilities:

· Responsible for attaining sales / strategies goals.

· Lead point of contact for GAM account related matters in APJ.

· Responsible to communicate and collaborate with other department and business unit to fulfil business need / request.

· Responsible to develop and maintain strong relationship with external and internal stakeholder.

· Gather market intelligence to develop strategies.

· Prepare and attend weekly and monthly report to timely report risk and opportunity.

· Lead price negotiations

· Product mix alignment to provide optimal proposals meeting customer requirements.

· Manage order and shipment process to ensure customer satisfaction and efficient workflow.

Requirements:

· Diploma in Electronics/Electrical /Business Administration/ Sales and marketing.

· At least 5 years of experience in semiconductor or electronics industry.

· At least 3 years of track record in a Sales / Account Management capacity.

We would like to invite interested applicants to apply.

Thomas Tan

Dynamic Human Capital Pte Ltd

Registration No: 12C6253

License No: R2094900

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Job Responsibilities

- Manage and run the daily operations of the restaurant, ensuring that sales targets and service standards are met

- Achieving the highest service standards and exceeding a high guest expectation daily

- Establish good rapport with customers and handle customers' request professionally and promptly

- Lead and motivate staff in achieving sales target and customer satisfaction

- Plan staff rosters and provide training and coaching to staff on customer service and product knowledge

- Enforce and comply with licensing, hygiene regulation, health and safety legislation and guidelines

- Manage operational costs and requisite stocks/items required by the restaurant

- Assess and improve restaurant profitability and to prepare and present staffing/sales reports to the Management in a timely manner

Requirements

- Min 3 years of relevant experience in managing restaurant.

- Present a positive and professional attitude at all times.

- Can work independently and as a team player with good interpersonal skills

Responsibilities:

• Leading a team and overseeing daily restaurants operations to ensure smooth operations.
• Assure that the remarks and online reviews accurately reflect the guests' experiences.
• Accountable for P&L, goal setting, and budget management.
• Increase revenue via events and activations.
• Establish offers and modify it to reflect the evolving market trends.
• Guarantee the effective possible building maintenance.
• Guarantee that the team is driven by a clear vision and goals.
• Accountable for the visitors' and staff members' health and safety.

Requirements:

• Diploma or Degree or relevant field
• At least 5 – 8 years of restaurant operations experience, preferably with western cuisine and bar setup background

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Oversee every day operations function.
• Upholding standards and maintaining the business's integrity.
• Increase revenue by implementing operational plans.
• Addressing concerns and complaints from clients.
• Cost control.
• Handling restaurant liability by implementing safety, security, and human resource requirements.
• Upholding strict guidelines for hygienic practices and quality control in restaurants.
• In charge of recruiting, providing training and managing employees.
• Set an example for behavior, appearance, and performance standards at all times.
• In charge of inspiring and creating a performance-driven team.
• Planning for manpower, ensure that there is adequate manpower to support daily operations.
• Staff briefings, planning, and event implementation.
• Supporting the beverage and wine menu planning process.

Requirements:

• Diploma or Degree in Human Resource Management, Business Administration or equivalent.
• At least 5 years of working experience in F&B (Assistant Manager/Manager).
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please click the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

1. Responsible for full set of accounts, including timely submission of management accounts.

2. Prepare financial reports including schedules and cash flow to support key business decision making.

3. Partner internal and external stakeholders to ensure timely and accurate forecasts and budgets.

4. Prepare audit and tax schedules and liaise with auditor and tax agent for statutory reporting.

5. Manage intercompany reconciliation.

6. Quarterly submission of GST and other statutory reporting as required.

7. Support system implementation / improvements.

8. Support external and internal audits.

9. Preparation of financial statement for 2 entities.

10. Responsible for submission of financial reporting to regional HQ and HQ.

11. Other ad-hoc finance duties as assigned.

Requirements:

• Degree in Accountancy or equivalent
• Minimum 8 years of relevant work experience in Big Four global accounting firms will be preferred
• Knowledge in Microsoft Dynamic BC is added advantage.
• Proficiency in Microsoft Office applications
• Good understanding of the FRS and relevant Accounting Standards, GST and local tax.
• Ability to communicate, present and influence internal and external stakeholder.
• Adopts an open mindset to drive continuous improvement.
• Good interpersonal and communication skills.
• Candidates who has experience working in the construction industry will be preferred.

Key Responsibilities

Financial Management

• Play a key role in formulating and implementing accounting policies and procedures in accordance with CAS (Charity Accounting Standards) and relevant statutory requirements.
• Examine and analyse accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
• Brief management on the monthly financial statements.
• Present the Quarterly Financial Statements and Annual Budget to the board.
• Check and review all payments.
• Review and Approve all journals.
• Involved in grants and other donation applications.
• Proficient in Goods & Services Tax Act.

Budgeting

• Prepare budgets and cash flow projections and analyse the variances.
• Budget for capital expenditure.

Organisational Resource Management

• Analyse business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice.
• Survey operations to ascertain accounting needs and to recommend, develop, and maintain solutions to business and financial problems.
• Appraise, evaluate, and inventory real property and equipment, recording information such as the property's description, value, and location.
• Check on the inventory of donation-in-kinds.

Stakeholder Management

• Liaise with outsourced vendors to ensure timely and accurate financial records for Board presentations.
• Liaise with external auditors to ensure the Statutory Accounts are presented in a true and fair view.
• Liaise with bankers.

Others

• Any other related duties in New Hope CS as assigned by Reporting Officer.

Accountability

• Reports to Director of Finance and Corporate Services

Competency Requirements

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Transdisciplinary Thinking: Co-relate material from diverse knowledge bases to guide decisions and policy making.
• Adaptability: Foster a culture of flexibility that caters to changes and evolving contexts by articulating strategic goals.
• Sense making: Interpret data to uncover patterns and trends between various sources of data.
• Resource Management: Establish strategies for the allocation and deployment of resources efficiently and effectively.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience

• Minimum Degree in Accountancy.
• At least 3 years of relevant working experience in similar sectors.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

Key Responsibilities:

• Develop and execute effective sales strategies to promote Azure and AI solutions to new and existing clients.
• Identify and target potential clients, understanding their business needs and how our solutions can add value.
• Maintain a deep understanding of Azure services and AI technologies to effectively communicate benefits and features to clients.
• Collaborate with the technical team to tailor solutions that meet client requirements.
• Negotiate contracts and close agreements to maximize profits while maintaining customer satisfaction.
• Keep abreast of new product launches, industry trends, market activities, and competitors.
• Prepare sales reports and forecasts, providing insights to the management team.
• Attend conferences, meetings, and industry events to build a network and represent the company.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Computer Science, or related field.
• Proven track record in sales, specifically in cloud solutions and AI technology.
• Strong understanding of Microsoft Azure and AI platforms and their application in business contexts.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to articulate complex technical concepts to non-technical clients.
• Self-motivated with a results-driven approach.
• Aptitude in delivering attractive presentations.

As a Reward Programme Manager (Loyalty Program), you main responsibility would be to design, implement and manage the loyalty and rewards program for customers. This involves developing strategies to enhance customer retention and engagement, as well as driving customer loyalty towards our Zig app.

Job Responsibilities

• Designing and developing a comprehensive loyalty and rewards program strategy that aligns with the company's goals and objectives. This includes setting clear program objectives, defining target customer segments, and establishing measurable KPIs.
• Overseeing the implementation of the loyalty program, ensuring it is integrated seamlessly with the company's existing systems and processes.
• Creating a compelling and attractive reward structure that motivates customers to participate in the program.
• Devising strategies to enhance customer engagement and interaction with the loyalty program.
• Regularly analyzing customer data and program performance to gain insights into customer behavior, preferences, and trends. Using this data to make informed decisions and continuously improve the program's effectiveness.
• Developing communication plans to inform customers about the benefits and features of the loyalty program. Ensuring consistent and effective messaging across various channels.
• Collaborating with marketing, product, engineering and other relevant teams to ensure the loyalty program complements overall business strategies and customer experience efforts.
• Creating promotional campaigns and initiatives to attract new customers to join the loyalty program and encourage existing members to remain engaged.
• Monitoring key performance metrics to assess the program's success and impact on customer retention and profitability. Preparing regular reports for management and stakeholders to showcase program results.
• Continuously reviewing and updating the loyalty program to adapt to changing customer needs, market dynamics, and competitive landscapes.
• Managing the budget allocated for the loyalty program, ensuring that resources are efficiently utilized to achieve program objectives.

Job Requirement

• Degree in Marketing, Business or relevant field
• At least 8 years of relevant working experience
• Strong understanding of loyalty program concepts, strategies and best practices
• Familiar with loyalty program structures, reward systems and customer engagement techniques
• Understand customer needs and preferences which is essential to design loyalty programs
• Analytical and problem solving skills
• Excellent communication and interpersonal skills
• Strong leadership and management skills

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Job Description

In today's highly digitised world, businesses heavily rely on technology to drive innovation, enhance operational efficiency, and deliver seamless customer experiences. At KPMG, the Tech Consulting team plays a crucial role in helping organisations effectively navigate the complexities of change and unlock the full value of transformation, by charting out future-proof technology strategies that align with business goals, delivering cutting-edge solutions embracing emerging technologies, and assisting organisations in identifying, assessing, and mitigating risks associated with their technology landscape.

What you will do:

• Engage with C-suite and IT leadership to define cloud/AI strategy, business case and operating model, develop governance frameworks to manage risks and controls related to cloud and AI
• Responsible for current state assessment, requirement definition, solution design, architecture blueprint, technology roadmap, development and deployment of Proof of Concept (PoC) and enterprise-grade technology solutions.
• Evaluate technology risks associated with cloud and AI, provide independent risk assessments and quality reviews of solution architectures, technology selection, implementation/migration plans, AI/ML models, etc.
• Lead business development and presales efforts, including developing technical and consulting proposals, creating presentations and publications, and influencing IT stakeholders' solution decisions or non-functional requirements.
• Collaborate with key technology alliances and professional service providers to evaluate and develop technology solutions and best practices.
• Stay up to date with the latest developments in cloud and AI technologies, market trends, and competitive insights; collaborate and share knowledge with the technical community, specifically in the cloud and AI space.

⠀

The ideal candidate should possess:

• Tertiary Qualification in Computer Science, Information Technology, Information Systems, Computer Engineering, Business, Mathematics, or related disciplines.
• Demonstrated experience in a client-facing solution architect or technical management role
• Proven track record in designing and implementing enterprise cloud infrastructure/application and AI/generative AI solutions to deliver business value which are secure, scalable, reliable and effective for adoption
• Experience with cloud migration, DevOps/DevSecOps, containerization, microservices architecture
• Demonstrated understanding of AI technologies and platforms such as machine learning, NLP, LLMs, and cloud-based AI services
• Familiarity with industry standards, regulations and best practices related to cloud and AI development and deployment
• Experience with presales or sales process, with ability to lead discussions with senior management level
• Strong client and stakeholder management abilities coupled with excellent communication, written, analytical, organisational and problem-solving skills
• Cloud professional certification such as Google Professional Cloud Architect, AWS Solution Architect, Azure Solutions Architect
• Experience in consulting, cloud/DevOps/AI strategy, business case and maturity assessment will be an added advantage
• Hands-on experience in Microsoft Azure Open AI or Google Gemini will be an added advantage
• Experience with Government Commercial Cloud (GCC) will be an added advantage

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Responsibilities:

• Identify potential business opportunities and diligently pursue to successfully close sales.
• Cultivate and sustain positive working relationships with both new and existing customers, as well as other stakeholders.
• Conduct regular follow-ups with existing customers to uphold quality standards.
• Formulate proposals and deliver impactful sales presentations.
• Deliver consistent reports to the management team, detailing market trends, customer movements, and sales activities.

Requirements:

• Min Diploma in IT or it's equivalent
• At least one year related sales experience
• Good Account Management Skills
• Good communication and interpersonal skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors Community, and Therapy.

RESPONSIBILITIES

As a strategic partner, the HR Business Partner (HRBP) aligns the people strategies & policies in the assigned Division(s) with the overall THKMC mission, vision and objectives. The HRBP serves as a consultant to the Divisional Director(s) and managers on HR-related issues, while at the same time, act as employee champion and change agent to all in the assigned Divisions. HRBP assesses and anticipates HR-related needs, and regularly communicate these needs within HR and with the Heads of the Business Units. The HRBP forms partnership and build relationship to deliver value-added services to both management and employees that reflect the desired outcome of THKMC's people strategies.

Main Duties and Responsibilities:

• Build a relationship as a trusted HR advisor with Divisional Directors and managers in the Organisation / Division
• Partner with Business Units on their manpower planning and needs. This includes working with hiring managers to implement recruitment strategies and processes to fill Division vacancies
• Manage and resolve any employee relations issues. Where necessary, conduct objective investigations
• Work closely with both management and employees to improve work relationships, build morale, increase productivity and retention
• Provide HR Policy guidance and interpretation
• Review and consult with Divisional Director(s) on Division's establishment and optimization of manpower resources
• Initiate improvements to internal HR processes, systems and communications towards enhancing service and user experience
• Conduct exit interviews, compile and analyse the reason for attrition
• Participate in and manage HR projects and initiatives

• Degree in Human Resource Management or related qualifications
• Minimum 6 - 8 years of relevant working experience in HR Generalist role
• Proficient in MS Office Applications (Word, PowerPoint, Excel, Outlook, etc.)
• Experience in project management and implementation
• Good knowledge of Employment Act and Labour Laws
• Ability to take initiative and work independently and collaboratively within the team
• Demonstrate the ability to build and maintain effective interpersonal relationships at all levels
• Strong analytical thinking and communication skills (both written and verbal)
• Ability to handle sensitive matters with tact and discretion, while building trust and upholding confidentiality
• Well-developed prioritization, time management, and multi-tasking skills
• Ability to work under pressure, meet deadlines and drive projects to completion
• Resourceful and enjoy challenges
• Considerate, courteous, and treats others with respect